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Nordstrom Rack: Shop Deals App User Positive Comments 2024
Nordstrom Rack: Shop Deals app received 22 positive comments and reviews by users. Can you share your positive thoughts about nordstrom rack: shop deals?
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Nordstrom Rack: Shop Deals for Positive User Reviews
✓ Love everything... except there’s no Canadian versionI love this app!! But it sucks that a company this big can’t cater to Canadians as well (offer CAD prices, or offer free shipping like they frequently do for American addresses). The duties and shipping prices are INSANE!! I often have many items in my cart and then discard everything because the cost of shipping/handling exceeds the value of goods I want to purchase :(. Come on, Nordstrom!.Version: 5.0
✓ CanadianPlease add prices in Canadian dollars Or create Canadian app.Version: 5.3.11
✓ Unstable Favorites FunctionI love scrolling through The Rack products and marking items as “Favorites” when they catch my eye. I’ve noticed the “Favorites” function in both the old HauteLook app and the new The Rack app is super buggy and unstable. Sometimes I get an error that says the item couldn’t be saved. Sometimes the item shows up in my favorites as sold out with no picture even though I can see there’s plenty in stock from other views. Sometimes when trying to remove an item from Favorites it will duplicate itself in my Favorites view. All other areas of the app function well. Please fix the Favorites function!.Version: 5.8.7
✓ No probs -- ever!I'm flabbergasted at the bad reviews! I've never had a problem with the app. Maybe the issue was resolved since I ordered? But wait, I bought things quite a while ago for our 2 year old grandson with no problems -- at all. Have the problems arisen lately? There are times when I can't find what I'm looking for, but The Rack doesn't carry everything at all times. I agree that extending shopping time before cart goes to "empty" is a great idea, because it is currently too abbreviated an amount of time in which to shop. I am a Nordstrom card holder since 1989 and it's a card I wouldn't be without. Free shipping at Nordstrom and Rack too, if I'm not mistaken. Both have competitive pricing and price matching. The Rack offers luxury brands, which do sometimes sell out before I can nab one on the app (Rack). But that's too be expected, as many people compete for items. I'm admittedly slow on these sites, and not the most tech-savvy Boomer. Maybe I'm missing something here, but the app has worked fine for me. Wonderful for sending gifts. Thank you, Nordstrom!.Version: 5.5
✓ Not satisfied at allI’ve spent a lot of money here and I’m really disappointed and frustrated. My last three orders have had serious issues. Five out of seven items in one of them just didn’t arrive, one pair of pants I needed for work was not as pictured (a different BRAND of pants, even I thought I was getting work pants, I received cropped cargo pants with an odd asymmetrical zipper) app said there was stock on a pair of boots when there was not. I just looked at my order and the cancellation is now pending. You shouldn’t be able to purchase items that don’t exist, and now I still have that pending charge on my debit card. Have yet to see my refund. It doesn’t seem to matter if you spend extra on shipping at all. Customer service was nice and did what they could, the problem seems to be much deeper. I was a very loyal customer and I regret recommending Nordstrom rack to others..Version: 5.0.4
✓ Great Quality for a Bargain!I love Nordstroms to death! Their products and customer service are out of this world. At the Rack; you can get the same quality at a bargain price! I’ve been wanting a robot vacuum but the cost was just too much. When I saw them at a flash event at The Rack, I nabbed one quickly for such a great price! I also love the Nest products but they have gone up in price so much it’s hard to justify paying for a scent for my home. I can always find this high quality product here at The Rack for a substantial savings. They also have the same great customer service that Nordstroms has which I love! It makes shopping here a no brainer!.Version: 9.6.1
✓ Shopping Fun!This is a great app, love to browse all they have to offer. It's also very user-friendly..Version: 4.3.5
✓ Love this Company since 1987 norsromI Believe in this company from their starting of shoes to their empire of Nordstrom stores isnd Nordstrom rack this is help my career over many years of selecting business where casualwear thank you for all emails and coupons I just turned 60 this year and I look forward to the remaining of my life still shopping!! Kind regards Veronica Crosson ————————————————————————- Dear customer service manager department Would like to add a customer service all-star person in the store it’s an alteration lady name Ann NG She’s located in California Serramonte Nordstrom rack location I would like to recommend how professional and how really great customer service and is the best alteration my husband‘s suit that he wore at a wedding was absolutely perfect we even took another suit and she’s doing that as we speak this woman should be recommended as an all-star her personal touch and her professionalism in representing your company is by far extra because I’m in the same business it’s that detail thank you.Version: 9.7
✓ Nordstrom NOT interested in what we thinkDid you ever notice there is no way to make product or store operations (Nordstrom or The Rack) suggestions? Did you know there is SUPPOSED to be a way to let Nordstrom (and The Rack?) know you are interested in a product? Yes, supposedly if you put it in your Wish List. BUT you cannot put in the correct size if they are out of it!!! Hmm, then what good is it? What they might learn that they under bought a product, and may want to get more! Or, be able to track this same thing across a brand’s products to see it is popular and trending. No, Nordstrom does not listen to the customer. I hear people in the stores telling sales people what they ‘would really like’ or cannot find, but there is no - at least not easy or known by most salespeople as I have asked - to let Buyers and Planners or Strategic people for the company know! How very sad this is . . . that they do not listen..Version: 9.29
✓ Very disappointedI bought a jacket more than $110 that said Final Sale can’t return. My fault was not pay attention about “Final Sale can’t return “. However, when I received the jacket which was big and tooooo thick to use in California weather. I tried to call customer service and spoke with a customer supervisor and was hoping that they could accept my return with a credit store refund but they denied. I insisted them to receive the jacket other wise I could not do anything with this jacket. I really love Nordstrom Rack. I has been a faithful customer in store and online for more than 10 years. Now I am very disappointed with the way they treated me. They will lose this customer forever..Version: 5.5.5
✓ Unusable FeaturesI don’t write reviews, ever, but the frustration I’ve had with this app has forced me to. As someone that works as a product manager at a software company, I understand what it means to have bugs in applications and the process of dealing with priorities. I’ve been using this app for awhile now, and the bugs within the Favorite feature make it unusable. This is a primary tab in your app. It should work. And your users have continually complained about this in reviews and it still has not been resolved. Nordstrom is a large corporation, and to have an app with so many bugs and issues unresolved for this long just shouldn’t be. Fix your tech debt..Version: 5.8.7
✓ Nordstrom rack is where to get the Best DealsI’ve been buying from Nordstrom rack for several years and I haven’t found better deals on high quality clothes anywhere else. Their response to delivery is outstanding and if there is a reason for delays they are extremely quick to keep me informed. If I need to make a return, they are outstanding in their Customer Service to assist. I have recommended Nordstrom rack to my family, friends and Associates; they have continually been amazed with the prices as well as their Customer Service...no one has yet to be dissatisfied, but many are disappointed that they hadn’t began purchasing from Nordstrom rack prior to my recommendation. Kudos to Nordstrom rack, it’s the first place I go to purchase online!.Version: 8.0.1
✓ I am elated to see the time clock has been taken off!!I have been using this app since the beginning. I would put items in my cart, only to find at checkout they had been timed out and if I was not quick I would lose items after all that work of scrolling through pages of items. I used the app tonight to make a dress purchase. I was on for a couple of hours and what I put in my cart, stayed in my cart, no time limit I had to try and keep up with. Thank you, I will definitely use this app more often now I know you can spend time and not feel pressured to go back and forth to your cart. This was a really big deal for myself, so hats off to whomever took that clock off. I feel as if I am shopping at the original, Nordstrom, again which is a class A Retail Store..Version: 5.8.1
✓ 👍Great!!!.Version: 4.3.7
✓ Never disappointedGreat place to shop!.Version: 4.7.1
✓ App/Website Crashes A LotThe Nordstrom Rack app and website crashes a lot. I placed an order last night and I kept getting an error prompt when I tried to check out and place my order. I attempted to place my order several times and continued to receive the error prompt and my cart would empty. I woke up this morning to two order email confirmations meaning my order was actually placed twice without my knowledge. I called customer care to cancel one of the orders but they weren’t able to as it was outside of their apparent 2 hour cancellation window. Now I have to wait to receive both orders (which are duplicates), call customer care again to receive a “courtesy return shipping label” and then ship the entire order back. Highly inconvenient for an error with their app. Don’t think I will continue to use it as I just keep running into crashes and issues that end up creating more work for me. Extremely disappointing..Version: 5.3.2
✓ Review before you buyI love the products from here. Just remember that it’s in American not Canadian dollars. So usually keep that in mind with purchasing. Also take your measurements before ordering! I’ve had five tops from here and people always are complimenting me on them. Way different than areas here. Love their products regardless of the price . I get what I paid for high quality items and I love them. ❤️.Version: 5.5.5
✓ Have Been LOVING This app for years!I am obsessed with beauty products and that’s how I first found this app, but now I use it for EVERYTHING!! I have even found cashmere for a quarter of the price that it would be on other sites! I have bought cell phone accessories shoes socks bras underwear sweaters T-shirts items for my home and a whole heck of a lot of beauty products from this site!!! I’m not gonna sit here and tell you everything fit me perfect because ordering anything online from any site can be difficult but 95% of the time it’s exactly what I ordered! It takes a little longer to get to you but if you’re saving hundreds of dollars you can wait a few extra days especially when you’re buying products like a Mac too faced urban decay Becca and I could go on and on and on!! I have never had to return one item to the them! They have Nike under armor and so so so so much more!!! Give this app/side a chance and you cannot go wrong!.Version: 8.7
✓ CanadianDisappointed that it does not show price in CAD but I've converted the price on Google and turned out to be cheaper than footlocker total price so I will buy it from Nordstrom rack :) Please change this feature fur us Canadian buyers....Version: 5.2.5
✓ App has ongoing issuesOngoing issue with items being canceled for low stock! If I am able to purchase, it should be in stock. Purchased three bras and all three were canceled. Not one or two canceled. ALL THREE! Then there is the issue of the 15 minutes after which item is removed from your cart. I don’t know about anyone else but 15 minutes is not enough time for me to shop. If I am adding items to my cart, the items should not be removed. After 15-30 mins of NO ACTIVITY, then yes, I would understand if the item is removed. Another issue I’m experiencing is that I am adding items and then go to the cart and it is totally empty. Try to add an item and get the success, item has been added but nothing is in cart. Called customer service and was told to wait two hours, tech is aware and working on it. Still waiting 48 hours later. App needs a lot of work..Version: 5.3.11
✓ Going broke on this appToo easy to find great stuff at an excellent price, even with US conversion and shipping costs....Version: 5.5.8
✓ Makes shopping so easy (too easy!)I never write reviews, but this app was worth commenting on. It's fast and the formatting is great - better even than the full website. The filter functions work better, you don't lose your place scrolling through items, and it saves items in your cart to add later. Checkout is only one click (yikes!). I love the way it displays purchases and returns. Just one more reason to love the Nordstrom brand!.Version: 4.3.7
😕 Nordstrom Rack: Shop Deals Negative Reviews
