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Google My Business App User Positive Comments 2024
Google My Business app received 141 positive comments and reviews by users. Can you share your positive thoughts about google my business?
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Google My Business for Positive User Reviews
✓ Big responsibly - you can make or break businesses!The app is pretty good. Could be better, but it’s functional and helpful. I’ve given a four star for this reason. I could have been nicer and left a 5 star, and I probably would have, except I’m making a point.... I have a business with 17 reviews, 16 of them are 5 star, all with comments as to why. One person leaves a 4 star with no explanation as to why, and that calculates us to be a 4.9 star.... which as a garage, can make all the difference. Meanwhile, the garages in local competition can have poor standards, treat customers awfully, have terrible facilities and do a terrible job....but if a friend or few family members leave them a couple of good reviews, they can be a 5 star business with 3 reviews! You could make changes to the way this system works to prevent us from appearing worse off overall..Version: 3.19.0
✓ Brilliant user friendly interface.I have very little time available and previously my business’s Google listing was too difficult and time consuming to do anything much with. With this new app I am able to make changes and updates so frequently and easily. The change has helped my business attract more customers. I’m extremely satisfied with the results I’m getting because of this app. Thank you Google..Version: 3.0.0
✓ Very user friendlyGreat business tool with loads of great free features. A shame that customers can leave poor ratings with no comment - would be good to require feedback for a one or two star rating so we can improve where required and discourage fake ratings..Version: 3.23.0
✓ More customisation neededWe want customers to know what suburb we live in, but we operate a mobile business so we go to them, they do not need to know where we live exactly. Customising this would be a great feature. 5 stars then..Version: 3.3.0
✓ Nothing To Complain About HereI have seen some mixed reviews here, and I can honestly say, as a small business owner, who uses this app daily, I can’t find anything to complain about at all so far. The app does everything exactly as I anticipated it would, and because it is a product of Google, I expected it to be simple enough to set up and use my business account, and update my business information when I need to, and every time I open it up on my IPhone to make any changes, it does exactly what I expect it to do. So for those of you who are experiencing difficulties, perhaps it is operator error, connection problems, or the device you are using. I realize that nothing is perfect in life, and I don’t expect perfection from anyone because nobody is perfect, but I do know that this app has worked perfectly on my devices when I needed it to. Thank you to the “My Business” app team for providing a great FREE way to promote my business all over the internet. Yes, it’s FREE!.Version: 3.16.0
✓ Good appUser friendly interface..Version: 3.32.0
✓ Simple and effective.Easy to use, also gets me results. I can post pictures and run campaigns from my phone. When I ask my new customers how they found me, google search and reviews are my most regular response. I find the regular prompts and reminders help me to keep my marketing current as well..Version: 3.7.0
✓ BusinessVery helpful 💯.Version: 3.24.0
✓ Always helpfulAlways helpful.Version: 3.32.0
✓ Easy to useGoogle does this everyday continues to make this app amazing, and to help individual owners like myself have amazing experiences on their google apps A+.Version: 3.12.0
✓ GreatGenerally easy to use and works a treat. Makes managing your businesses’ google presence much easier when on the go. Minor annoyance with the notification icon staying on (little red dot on the app icon) which makes it look like something needs attention..Version: 3.1.0
✓ Very helpfulHelps to manage where to adjust or refocus for your customer base..Version: 3.32.0
✓ Pretty goodI’d like to be able to edit the comments on photos I’ve uploaded, but can’t seem too!.Version: 3.32.0
✓ Basic Platform But Good IdeaI haven't been using this app for that long but it is a basic layout which is easy to use. I wish it came with the actual home page that includes all the pages you follow. In regards to google "customer reviews" I really wish google would erase all FAKE Reviews. I wish they would have a verification process because competitors have become very vicious against there community and want to get ahead by hiring fake accounts to leave bad reviews. It's not fair and not right for google to allow this behavior. Google has removed a couple bad reviews for us but we need a stricter platform PLEASE & Thank You. God Bless!.Version: 2.23.0
✓ Handy ap, be great once I understand all the functionsIm sure once I get my head around all the functions it will be super handy. In the meantime Im just trying a little of everything. Thanks for a handy app, if it had a function to share posts as Im posting on Instagram or FB it would be great. (Does it?).Version: 2.15.0
✓ I'm impressed!Such a fun tool, a quick and easy way to know my stats and upload recent contact information, and photos of my business..Version: 2.13.0
✓ QualityMy interactions with google my business has been excellent. It’s easy to use platform really makes it easy to navigate though the app. Highly recommend.Version: 3.8.0
✓ So Far So GoodAs per my title! For what I am using it for, this app works well. I’m able to create posts on the go, reply to reviews and add images. If I was to change anything I would like the post to allow for larger images, as it seems to crop off parts of your images. Not great when I’m trying to post an image of a full length wedding dress. Also it would be great if I could schedule some of my posts, saving me time to carry on running my business. If it included the above It would definitely get 5 stars from me. But overall, a good app..Version: 2.21.0
✓ I’m impressed!This app is as polished as every other google app I’ve used..Version: 2.33.0
✓ Helps clients make informed decisions when choosing a service providerGreat app easy to use. I generate a lot of work through positive reviews which reach a wide audience looking for services in which I provide. Helps my clients make informed decisions when choosing a service provider..Version: 3.39.0
✓ TopWe love this app and have been using it for a while. Very important for digital marketers and to help businesses grow! Very well organised. Only thing is that sometimes images, logo and virtual tour don’t update between app and desktop version, so it will ask me to upload them again even if they are already published. Very good overall !.Version: 3.38.0
✓ A perfect application for business usesThis app is very easy to use and very convenient to use. But Sometimes it takes too much time to load anything. Although an awesome workplace. 🤩.Version: 3.32.0
✓ A few bugs aroundGreat app, able to do things on the go, however I’m constantly getting asked to review changes but I’m unable to confirm anything. And it’s getting annoying..Version: 3.24.0
✓ Great for small businessesGoogle MyBusiness has helped my small Automotive mechanic company on the Gold Coast rank consistently at the top for over 10 years Fantastic to upload photos and promotions on the go, and very efficiently respond to customer reviews Regards ColTech.Version: 3.30.0
✓ GMB is great for reviews and insightsExcellent and convenient and quick for responding to reviews and checking on insights. The only thing I wish you can do is choose which photo gets chosen for the google knowledge graph which is the front page business listing with directions, site, photos etc. Controlling that would make Google even less similar to yelp, which I can probably speak for a lot of people is a good idea for Google anyway. Everybody hates the fact that you can’t choose which photos show up front on Yelp, yet everyone loves google no matter what. Let’s make people love google even more and make that photo selection option available to everyone! Or at least agency owners that care about their clients image!.Version: 3.7.0
✓ Easy to navigateThis app makes it easy for my business to respond to reviews, and to update my business page.Version: 3.32.0
✓ Brilliant AppThis app is just fantastic and very easy to use I highly recommend a just for any business thanks google..Version: 3.0.0
✓ Great App But Needs A Few Bugs Ironing OutPersonally I love this app however it has a few problems at moment where it keeps crashing when you try to update. Iv never had any problems up until the last few months but apart from that it is really useful. Updating your photos and adding posts which show up on Google to attract more interest. I would have given 5star if it wasn’t for the crash problems when updating..Version: 3.41.0
✓ Excellente application!!!Je recommande a tout le monde !!!.Version: 3.32.0
✓ Very helpful for new small business ownersThis app has been a huge help. Gives clear instructions on how to set everything up has multiple options depending on what type of business you have and what type of audience your looking for. Although I been having a lot of issues with g suite trying to make sure mine and the customers information is secure. Still trying to get everything merged or transferred to google. Somehow my business email got deleted and my phone has been glitching since I started the transfer. I believe during that transition my phone got hacked. But other than that I love this app. It’s keep you updated but I do not like random pictures being posted.Version: 3.7.0
✓ Great app to manage Google My Business listingSuper easy app to manage your Google My Business listing. Allows you to update on the go. Easy interface to manage and edit pictures and titles. It’s a breeze to work with it, straight from your iphone!!.Version: 3.9.0
✓ Another great google productThis app is so easy to use, easy to update info and publish new posts and photos. Highly recommend this app to help manage your business online..Version: 2.29.0
✓ More business owner controlSame sort of complaint as lots of others, a bit more control over what/who can post. I understand why owners can’t just delete reviews willynilly as everyone would just keep the 5* ones but some kind of control would be good. I have responded to negative comments asking for further information and not received a reply so it is all well and good being able to respond but low star reviews can hurt your business and can be unfounded, unreasonable and untrue and there is nothing you can do about it. Needs looking into Google..Version: 3.0.0
✓ Logo and Cover PhotoThis is a really great app with lots of potential, but whenever I choose to add a cover photo & logo, these photos don’t show up in the app. It would be great to actually see my cover photo & logo show up in the app. Please can this issue be sorted..Version: 3.41.0
✓ Best support for a small businessWhat I love about GMB is it’s ease of use, friendly reminders to post and performance reports. As a small business I can’t do everything and GMB is like an “employee” working behind the scenes to make my art gallery present high up on internet searches and my customers rely on seeing my name come up as realiable and trusted business. If you have a bricks and mortar business you definitely need Google my business (GMB), best Anne.Version: 3.8.0
✓ Essential Business Tool for any BusinessI have found Google my business an excellent tool to promote my business, manage my google gpage, manage google maps info and most importantly connect with customers for reviews, communication, and bookings. Customers love and respond to content. Google does a great job of providing analytics around the performance of my listing. Google my business has boosted my business. I love it!.Version: 3.25.0
✓ Affective way to be seenLove the changes on the Google platform. And this simply allows businesses like mine to market myself based on my customer satisfaction. The app is great, simple and easy to use especially in the go. Yes there could be a few things that needs attending to like categories and call to action buttons but I'm not here to complain. I really love using my GLP. Thanks Google.Version: 2.35.0
✓ Great app. Could be better if ..I have been using this app for quite a while and it is very handy to update business information on the go. One thing I have been noticing that could be improved though. The Edit special hours should be done in Chronological order with the last one shown first. In this way, it would be easier to add new special hours if needed (particularly with the current CoVid situation where ww need to keep updating our business opening hours due to lockdown restriction). Thank you..Version: 3.28.0
✓ Getting onlineI’m not having a problem with reviews as I haven’t had any yet, but the app is really helpful and easy to use, especially as I’m currently closing my Wix site (It wasn’t helping me get sales) and switching back to Etsy. No issues other than you can’t edit the business title, which I suppose is a precaution but it is still a bit annoying when you want to! Still worth 5*..Version: 3.28.0
✓ Feedback, what feedback.This is a useful app and pretty easy to use. However.....every time I try to update my business profile, especially with our capacity numbers reduced due to Covid, the update is rejected with a generic message stating it is not compliant with Google standards or whatever, with no explanation as to what is actually wrong with the wording. Emails asking for more info are ignored. I think they are just rejecting every new post during Covid times using the excuse that they are currently understaffed!.Version: 3.30.0
✓ Great and easy to operateIt’s amazing aap specially these days when everyone’s is on internet. It brings you and your customer relationship too close and you can manage your business hours or message just on your finger tips..Version: 3.8.0
✓ Easy to useMakes managing Google Business so easy..Version: 2.30.0
✓ Helpful but not sure how relevant for small vs giantsSome of the info is interesting and beneficial but like other small businesses mentioned, there is no way to compete when I’m a licensed, insured, trained professional but a giant app throws billions in marketing and ads to buy the first line on Google and lie with blanket statements about being “the best in [your city]”. Mind you they haven’t met these people who stormed the business days ago. I also agree about control over pictures and reviews. Or at the very least prioritize getting disputed reviews off immediately until handled! I gave up on customer service awhile ago. I also assume since my site is verified that these yahoos calling from who knows where, are spam and they are all blocked. I have learned a lot though..Version: 3.11.0
✓ -Very Helpful and Handy.Version: 3.32.0
✓ Great appGreat app.Version: 3.32.0
✓ So handyI can reply to reviews quickly. 👍.Version: 3.1.0
✓ So far so goodI’m fairly new to google, and have relocated my business. So my landlord in my business development suggested I try this so new clients in the neighborhood could find me. I have taken the time to post images, and even added specials here and there. And am very happy to say that some of my newer clients have found me through google! It is a must try application, as you want for people to find YOU when googling products and services that you sell. In fact, someone said in the reviews, you get out of this app what you put into it. And that is very true! So if you keep your page fresh with updates... people WILL contact you for whatever products or services that you provide. 😊.Version: 3.28.0
✓ Love ItI have been using Google My Business for two years now. I will say that its been more then 65 percent of my businesses discovery!!! People find us perfectly on google. I wont go into detail as to what I love about it. Ill just say I love everything about it except the fact I can not block and email or a user from be able to see my business online. I have a customer who is refusing to pay and has a million excuses and when they find out there will be legal action taken I am afraid they will bash us with ridiculously bad reviews. So now I am hesitant about taking legal action. Meaning that because I can not ban them from my google business listing it is costing me the amount of money I am owed by that customer. I can not afford bad reviews being that Its a new business with only 24 perfect reviews. Anyways enough rant! Google my business is essential period!.Version: 3.16.0
✓ A must for any businessI'm new to all this Social media and networking. I'm old school, even b4 we had Mobile phones. Imagine that. Google Business is a must for any business! I've learnt the hard way that one needs to move with the times or get left behind. Fourtunalty it's free. Thank you Google..Version: 3.32.0
✓ Great appVery useful. Love having this in my pocket.Version: 3.32.0
✓ It is very useful to my business. ThanksIt is useful to my business. Thanks.Version: 3.1.0
✓ Great app!!Love the app. It does keep telling me to keep uploading my logo though. Even though the one I’ve uploaded is already live. Other than that everything is great. Easy to upload photos and keep track of everything.Version: 3.32.0
✓ Business App - Great on the GoLove the mobile Google Business App. Great for updating listings and loading images. It makes managing multiple listings for stores across New Zealand easy..Version: 3.2.0
✓ EpicSuch a good App.Version: 2.33.0
✓ GreatMakes managing your google account on you mobile device a breeze.Version: 3.32.0
✓ Great app wish Review section needs supportThis app has been really helpful for the business. From adding photos and making posts to replying to reviews. My only wish would be that there was a way of getting attention from google when a false review comes in. Ive had 1 * reviews for a persons standing outside my shop and their phone asking if they would like to review the store. Totally out of my control and not a customer of mine but overall it damages my business. Ive also had reviews from people who confuse my shop with another with a similar name. Apart from that a great app. 5* from me. Would be 4 but I know how much that dropped star means how about you google ?.Version: 2.37.0
✓ Easy to useWe find the app really intuitive and easy to use. It’s great to update things for google listings whilst on the fly or when you don’t have much time. Worth using and getting familiar with the features so you can update whenever and wherever you go!.Version: 2.30.0
✓ It helps our customers no end to make a decisionSince we focused on our Google reviews we have been inundated with positive reviews and this is the no.1 go-to verification service for potential customers to make a decision between companies. The only thing I don’t like is when a lead can leave a negative review based on a disagreement on a quotation. We have had it on occasion where someone wants to pay a fixed fee but adds on items to the pile so when we arrive to see with our own eyes have to change quotation or turn down the job. These people are few and far between however and I believe Google remove dodgy reviews and chancers!.Version: 3.42.0
✓ Great tool to build your clientelEasy to use, great for getting business.Version: 3.31.0
✓ Needs More option to be availableBusiness free or paid online versions when approved that business is working then give as an option to contact google human response not system auto response. I agree with people complaining on fake reviews by other competitors to make other business dead by one start review or bad feedback!! Please review must approved before share it as google should understand that we can also do same but what’s the point!!! Some review even outside country lol never visited this country and bad reviews on restaurant or mobile repair lol what a joke Google wake up plz.Version: 2.34.0
✓ Well doneLooks good so far! Really convenient to be able to manage my listing using my phone as I’m often on the move with no access to my desktop computer..Version: 3.19.0
✓ ExtraordinaryRemarkable.Version: 3.32.0
✓ The more information the better 👀Easy to use with little to no experience with online marketing, look forward to future versions.Version: 3.8.0
✓ Awesome 👏Very easy to use 👍👍👍👍.Version: 3.16.0
✓ Best app for business ownerEasy access and reply to customers. My life’s much easier to manage things online with this app. Never regret to have it handy with my mobile or tablet. I could update the business details and also get in touch with customers anywhere and anytime. Love it!!! Thanks Googles.Version: 3.11.0
✓ Get Known and SeenThis free app from Google LLC. is your shortcut through the SEO maze to get your Business to be known and seen across the web search engines..Version: 3.32.0
✓ Great appEasy and quick to use with all the information you need to check your page is working.Version: 2.15.0
✓ PivotalGoogle my Business is a huge and pivotal driver for my clients to find me! It is actually my #1 marketing tool. :).Version: 3.32.0
✓ Great business resourceUsing GBM has been a great help behind the scenes for managing online presence for my business. Being able to do business posts is also a very helpful tool. Statistics running in the background is like having an employee doing the work. Any business needs to use GMB..Version: 3.19.0
✓ Great for small business and non tech personI have found this quite easy to use and simple design for my non tech non market i background. Lots of different ways to promote your business and it’s free, I think it’s important to appreciate the amazing quality given its free. Awesome..Version: 3.23.0
✓ Helps you keep on top of GMBHandy app for helping you keep on top of everything related to GMB. Add photos & posts, respond to reviews - all from your phone!.Version: 3.4.0
✓ Easy to useGood insights and easy to use. The helpful hints are handy to increase visibility.Version: 3.8.0
✓ Good but could be betterThe app doesn’t really have enough flexibility built into it for businesses. We’ve had occasions when someone’s left a bad review against us, but it was for an entirely different business. We’re an animal charity and the review was for a restaurant! We’ve also had duplicate 3 star reviews, which drives our score down. There’s no way to quickly get rid of these reviews either. When reporting them to Google for removal there is a VERY limited choice of reasons to put your request against. It would be much better if there was a larger list or the ability to write in your reason..Version: 3.12.0
✓ Google Business AppJust as good as other google apps!.Version: 2.36.0
✓ Quick and EasyGreat app, it’s quick and easy to update and post your business activity. Good tracking and monitoring. The interface needs work and is a bit generic and clunky but does what it needs to.Version: 3.8.0
✓ Great appI run my small business with this app and it does make my life so easier! Was such a pain having to switch between devices just to get on and edit something small on my page. Now it’s all in one place and it couldn’t be simpler! Highly recommend..Version: 3.26.0
✓ Great App, However.......Love the app, but in the technological era we live in, and as a small business owner, there should be a way for Google to filter out and delete negative reviews from people who have never stepped foot in our business, or interacted with anyone in the business. It’s sad that I read reviews about other local businesses and the review flat out states, “I’ve never been to this place, but as a local guide Google keeps asking me to leave a review”. That’s not what a rating system is for, nor does it help a business improve. If a customer says they had a 1 Star experience, but leaves no explanation why, and the business responds to the review apologizing and asking them to elaborate with what, when, where, why they gave a 1 star review so we can fix the issue, and they don’t respond, that review should be flagged and bagged..Version: 3.12.0
✓ Great app for a entry businessThe app is great I love it but to get recognised form google for a small business to get to the top you have to pay. When they say update yiur profile on a regular and you will come at the top . I been doing that past 2 year and half now and my competition that has no knowledge on marketing are on top of me and they don’t even update their business. Lastly google does not stop duplicate names from interfering with yiur business. Google needs to improve a lot.....Version: 3.32.0
✓ 5 years and the Google army business app is a must for any businessWe have been in business for 5 years and the insights provided by google has taught me a lot. This app is a must for any small business or start up. You can quickly make updates to the information your potential or existing customers need to make informed decisions. The ability to post “on the go” is a life saver. We all know how easy it is for a malicious person to wreak havoc on your small business but you can respond and set the record straight. I do agree, there should be some form or review process that the owner can appeal to. All in all, you get the good with the bad but the app itself is a must have. Don’t hesitate when opening your business claim your business immediately and make sure the you control what is being displayed about your business..Version: 3.9.0
✓ Need to be able to remove false reviewsI really like this app but there’s trolls that will leave negative, fake and disgraceful reviews for no reason at all. As a seller I have no way of challenging these fake reviews other than leaving my own comment underneath the fake one. We need to be able to take more control. If it’s a genuine negative review then the seller will need to take that as a learning opportunity and improve the service. But when it comes to damaging fake reviews (sometimes from competitors) we need to have more control over that..Version: 3.17.0
✓ Great appCant live without it.Version: 3.31.0
✓ Superb app!An easy to use app that’s enabled me to gain web presence for my painting business. I didn’t even know I could get a free website either which was a wonderful bonus! As an ex designer, I give much kudos to the UX and UI team for a great job all round. I’ve had no problems making the most of this app as everything makes sense. Hoorah for our first two 5 Star reviews too!!!.Version: 3.32.0
✓ Fantastic appA great application to to manage your google business accounts. Analytics are great too give you a very accurate way to track the traffic and how customers are searching for you..Version: 3.9.0
✓ My business appReally good app for mobile users cause as we no that’s more the future. Brilliant! Thank you google.Version: 3.10.0
✓ Used correctI can honestly say the maize of google is an adventure of rabbit holes but once all the tools and platforms google provides are tasked correct by the user, it’s brilliant to take an idea, grow it into a business and now be taking on staff in 2020, google u smash it daily. 10/10 WiL @ Wellington Investigations.Version: 3.17.0
✓ Google My Business RocksGreat app, Great way to interact with clients.Version: 3.11.0
✓ The app is necessary! No butts about it!Yes the app itself is awesome if you’re a small or even large business owner with an online presence through Google My Business. You are able to do everything you can from the desktop while being on the go, you can upload pictures or change biz info and make posts which are very useful along with getting notifications if a customer leaves a review etc it’s all right there at your fingertips. If you’re looking to get verified and have problems with that it has nothing to do with this app itself as I have seen others give a negative rating because of this when it play absolutely no role in the process whatsoever. Some things I would like to see in the future are the ability to message customers with some type of instant messaging straight from our GMB listings and this app as most customers would rather contact through text or messaging. That would be sick!.Version: 2.32.0
✓ Love this app.Awesome!! Love this app. So I easy to set up and use. I’m not tech savvy so if I can do it anyone can. My verification didn’t show up within the 6 days so I sent a message to google. They responded within a few days and helped me out. I was up and running. Now my shop is gaining momentum. Thanks Google and the Google team.Version: 3.10.0
✓ Latest UpDate - Doesn't work on my iPad :(Since updating I Can No Longer use My Business app, on my iPad :( I've got the latest software. Try to open app, it says UpDate Required, click OK, goes to App Store. Click Option to OPEN app & then white screen & nothing happens. Very Sad. The app has been brilliant to bringing my Small Business, New Business..Version: 2.26.0
✓ Thank you GoogleA wonderful app that is easy to use and helpful at gauging website activity..Version: 3.32.0
✓ Great marketing tool for businessHaving over 15 years of digital marketing experience I have to say I am amazed by the business and ease of use this tool has been. I post once a week, as my clients respectfully for reviews which they have kindly given. The rest just works as Google have done such a superb job. I get a lot of clients find me from google maps so it means I get local clients, keeping my travel to a minimum..Version: 3.32.0
✓ Jeff Weeks Owner Calacinos Pizzeria and Sports Bar BeckleyI love the app and the ability it gives me to respond to reviews. Google my business needs to have a better way to remove fake and false bad reviews. In my sports bar we often have to cut a person off that may be getting intoxicated or causing a problem. This almost always results in a bad review even though we are doing the right thing and what is required by law. I would also like a better way of posting hours especially closing. We last call often based on how busy we are and it would be nice to reflect that instead of being required to put a closing time..Version: 3.3.0
✓ The Best Sales NexusOn from listing our business with Google we have markedly increased our sales. This App has allowed us to efficiently manage what our customers see, adding photos to refresh the business and managing reviews and alerts effortlessly..Version: 2.7.2
✓ TV Aerials Leeds Review of Google My BusinessHere at TV Aerials Leeds we have found the new Google My Business amazing loads better than the old google places places platform. Also, this has the advantages that Facebook does not which is being found in the search results and I think that if google can integrate a social similar to say LinkedIn Facebook and google plus I think they could be on to a winner. So 5 stars goes to the new gmb and look forward to the features they have in store for the future..Version: 3.2.0
✓ Overall good, disappointed in placesDisappointed in the review service. I had an anonymous 1 star review left with no comment left the client has never been to my salon. I had full 5 stars review now I’m down to 4.6 which effects everything as although I’ve replied to the one star review, I’m concerned that potential clients won’t bother to read and will just see the percentage. I find it ridiculous when this happens and it’s an obvious fake comment that google can’t remove it instantly. It takes ages to bring it back up t 5 stars. Google should look into reviews more as rival business or people that are jealous can destroy your business so easily. I’m this day and age you should be able to protect your business better. Google you should do something about this instead of burying your head and ignoring your customers. Other than this major part the rest seems fair and easy to use..Version: 3.16.0
✓ Google business pageAlthough people can review your business and leave disgraceful comments when they haven’t even used you...yes this does happen. Normally rival businesses. Overall if you are doing a job it’s lovely to get those great reviews. It’s unfortunate, that although we have the power to edit etc our posts and so forth, that if someone is out to ruin you for no apparent reason you cannot do anything about the rating they give you. You can reply to the comments and google will remove the comments if deemed detrimental but those stars affect everything. Easy to use app. Photos could allow a bit more editing cropping etc. Overall. Good app..Version: 2.35.0
✓ Better than Yelp.. by way far!As a business owner, I like everyone I know who also owns a business, absolutely loathes Yelp. I find reviews on google to be more accurate coming from a more mature crowd. The busybody millennials don't seem to flourish here with their idiotic, critical, snowflake comments as much. There's no reward or party for them. No status for being a self proclaimed food critic. The app is easy to use and they don't hide your positive reviews like the fore-mentioned does. Google also stacks reviews in order, who cares about how a business was performing a decade ago. Relevant reviews, easy to use app. Now if only google would get out of the deep left and tend to their own business..Version: 3.0.0
✓ Super amazingThank you.Version: 3.32.0
✓ Magical disappearing textSo I spend an hour on my “About Us” making sure everything is there & in the right places with no mistakes etc. then I scroll to the top of page snd the text Disappeared?? I try remember what I wrote & re-write it. Push save & the last 6 lines or so have disappeared??? Very disappointing!! 🤬.Version: 2.33.0
✓ Great app. Real business valueGoogle My Business is such a great service for helping promote my business and for connecting with customers! And this app is the perfect way to manage that online profile. Very easy to use, I never need to go to a computer to manage my business’s page, I can do it all from my phone on the go at a time that suits me :) Very happy! Thanks Google!.Version: 3.3.0
✓ Must have for any businessFantastic app and a must for any business owner big or small. Can be very involved to really understand how it works but lots of online forums to help . Keep updating and adding content..Version: 3.32.0
✓ Serving satisfied customersServed our happy customers.Version: 3.32.0
✓ Easy free way to advertise for beginningLove the easy instructions and was to update and get on the www in a simple and basic way. Have a bricks & mortar store as well as a Facebook page and this easy app compliments them well. Will be looking at a paid site in future so this gives us www beginners some understanding of how the system works. Thanks! Recommended to reach extra people too...not everyone has Facebook!.Version: 3.1.0
✓ Google my Business AppGadARCH Design Services is this app to post news, updates and photos. The feed back it provides is very helpful. The ease of use is good. Only suggestion for improvement would be to allow more entries for type of business and services offered. We offer project management services, but theirs no preselect option for this. We offer condition surveys, but no option for this. We provide visualisations and 3ds for all our designs but no option for this. Still great app..Version: 3.13.1
✓ Removing adsRemoving ada without a specific reason is very concerning. Please let us know the exact reason behind removing any particular ad. Thank you..Version: 3.32.0
✓ Google needs a better review dispute mechanismI love the app and being able to interact with customers about their experience at our small business. But, occasionally, we get reviews from problem customers who completely fabricate a negative review. Generally, these people come into our business looking for free stuff, threaten negative reviews, and berate our (female) staff when no freebies are forthcoming. They inevitably storm out and post something negative/false, which drops our “star rating”. ...Reviews can be flagged for hate speech, conflict of interest, etc., but not for being defamatory/extortionist... We’ve considered taking legal action for defamation against people like this, but it seems absurd that the only real recourse for a fabricated Google review (which significantly harms our small business) is incurring legal fees and threatening reviewers with a lawsuit for libel. Google, please incorporate a dispute mechanism that small business owners can feel confident using. Right now we either have to completely cave to people who wield reviews like a club or suffer the rating consequences of standing our ground and not allowing ourselves to be extorted..Version: 3.10.0
✓ Two website linesMy business has two parts to it and two websites. One site is teaching others what I do, another site is selling things I do. (Trying to explain without self advertising on here). But in order to add my second website to google I had to do ‘add a business’. Please could google business app and google business on a pc have more than one line for a website per business. I keep getting reminders to remove one of mine as the address is the same, yet Ive had to add it as a whole extra business because otherwise the second website is not found in search along with my business details. Thanks..Version: 2.31.0
✓ The app is really greatThe app is great.Version: 3.32.0
✓ Great AppMakes it so easy to manage our accounts..Version: 3.8.0
✓ Best APPHighly recommend for businesses of any size.Version: 3.32.0
✓ Love itEasy app to use, enables small business owners to literally get on the map.Version: 3.12.0
✓ Good appVery useful app.Version: 3.11.0
✓ Can't do without for a small start-up!I've just started a new business - and to see how people can find me and does look me up does give a lot of confidence - 'build it, and they will come.' :D.Version: 2.7.2
✓ Very Helpful AppThe Google My Business app has been very helpful in getting my business visible to the general public. Posting is easy, ads are easy to set up, and the insights are great. You get real time results on how your business is being received by the market and how your services are being sought after. I recommend this app for any start up or small business entrepreneur who is tired of spending the time and money on a third party google service provider promising to get you ranked high on google. Take the time to do it organically, the results are more consistent, less expensive, and your business will stick around longer because you value each customer more when you’ve taken the time to reach them yourself..Version: 2.25.0
✓ Awesome appI have only just started my business and using the app has made my life a lot easier by alway being able to check up on all my customers reviews , comments and easy to change any details I need to make my business work. I even have the app on my wife ls phone to she can answer all messages for me if I’m busy. Love this app and couldn’t see myself using any other one thank you.Version: 3.12.0
✓ Great app. Easy to manage within finger tipsIn the starting I downloaded and taught it would be hard to edit and manage the things by logging in everytime and for editing, but with this app it is very easy and can be managable with no hustle. Great app.Version: 3.32.0
✓ Good app but has to be fare with business and customersGood App but has to be genuine regarding feedback and reviews because sometimes anyone can rate even if they are your customers or not.Version: 3.1.0
✓ Your business in the palm of your handThis app allows you to manage your business in google on the go. The best thing is being able to load photos and see you insights quickly and easily through the app. Love this app! Has made my business much more attractive on google.Version: 3.6.0
✓ Very Useful!Very up to dated! Love this app👍.Version: 3.32.0
✓ It takes some time for updateSlow notification when customers review it.Version: 3.31.0
✓ Google My BusinessFantastic app, easy to navigate and upload business details, products and news. Saves a lot of time. Most beneficial is the customer insights, how many customers view your business and products..Version: 3.13.0
✓ Probably the most powerful marketing toolAs a small independent hairdresser, I’ve found Google Business is staggeringly powerful. Facebook and WhatsApp are good but most potential clients want to read real reviews and see real pictures of and from our clients. I think all our new clients are from this tool. Plus, as a middle aged woman and not very tech savvy, I find it very easy to use which is a huge bonus. I’ve had one very poor review but just responded (very diplomatically) so people are able to read that and make their own mind up. I think, as long as you’re providing a 100% service and can back that up, you’re all good. The bad review was since deleted by the author. Totally worth it - thank you Google, you are saving my business xx.Version: 3.42.0
✓ Great appGreat app Easy to use.Version: 3.32.0
✓ Super applicationBien contente d’avoir ces ressource à disponibilité et le tout gratuitement(la seul chose de payant est pour avoir un site personnalisé, sinon vous en avez un gratuit) donc aucune obligation. Pour une bonne visibilité à longt terme sur le web je recommande!.Version: 3.31.0
✓ Easy to use but a few areas difficult to adjust.The app was easy to set up and use. Getting photos for posts and the banner were difficult and not well explained. It has however lead to a number of enquiries. Feedback is easy to obtain, but linking with other feedback from specialist website was difficult. Overall worth the extra effort of setting up..Version: 3.38.0
✓ Great app for businessIts easy to use and set up. Uploading photos and making posts right on your phone making its easy to do anywhere!.Version: 3.10.0
✓ Pretty goodThe list of available categories to describe a business is terribly limited. If a category isn’t in Google’s list, it should be an option to add it to the list on review by Google so that businesses can be better described by owners and better understood by potential customers/clients..Version: 2.22.0
✓ Great apps for my business!I love the Google My Business and Google Maps apps and all the services they both provide. Couldn’t ask for more. Peter Brady Kelowna Water Taxi & Cruises.Version: 3.32.0
✓ Very easy to use appUser friendly and very helpful app. It provides already set-up ways to make offers and display your business online. I started using it more recently and discovered some really useful features that can potentially help my business attract clients and generate more traffic to my website eg offers, chat feature, discounts, the ability to go back to my website for bookings, etc..Version: 3.13.0
✓ Great app but not flawlessWhat can I say it’s an app for reviews which ultimately are varied opinions. Over all this app is great, a quick handy too that allows you to keep an eye on peoples views & gives you the chance to offer your opinion back simple and easily. Keeping track of your company is essential and this app allows you to do the google part with ease & to be honest that’s a 5 star service right there, great app that’s functional & easy to use. The reason I chose to reduce my rating by 1 star is that as a business owner I can understand varied ratings and that some people are hard to please so will never give the 5 stars but the the bit I can’t get my head around Is the malicious people or small minded opposition that feel the need to create 1star reviews to harm your business & get away with it? It’s potentially harmful to a company & often even when reported gets overlooked of simply left - this app needs to be governed more strictly allowing fake reviews to be looked into fully & removed if found fictional or simply placed to harm a company. Overall a good useful app though..Version: 2.35.0
✓ Let us delete reviews.The app is pretty good. I can post without logging in. I can check stats though they aren’t up to the minute. But, I vehemently object to not being able to delete reviews (even suspiciously good ones). Some people are just mean with no valid reason except a desire to tank my small business which can’t compete well with my “perfect” competitors as it is. Nobody is perfect - especially in my profession but I should be able to block and delete what I know isn’t a valid review - i.e., one star and no comment just because I refused to work for free for someone being nasty to me and because I can’t work for free. I had to do a reply people may never read then solicit reviews from clients I know are satisfied but whose reviews may be discounted because of the timing making them look fake. I once had a client down rate me on Facebook after he couldn’t or wouldn’t pay me but I was able to delete it and block him. Business is hard enough with mean people and others looking for freebies at my expense..Version: 3.1.0
✓ DAVID MORGAN KLUGSHUGS MY NEW BUSINESS WEB SITEI took back proper Falco years and entertaining all material Dacians in propositional freshen teasing natural tones for a moment worse for proper room hook up for Cole friends and Nash and say is we might be able to do it on my rotations and material all connections on several units a proper co-CEO websites I've also prop additionally built-in I'm not gonna lie I am like totally trivia or you Cordia antiques or a bowl and CEO networking profitability so I took a poll on my ability in national leaders in on your ability in and on my be a little bitAnd I won't take on bitcoin trading and I want to sit there in probably like things to do you know I need to come nations and I'm a let them take over my Twitter account name it or if you kill me a plate and they don't have use these accounts in order to calculate pick tickets in culturally download and delete Twitter.Version: 3.32.0
✓ Growing your businessIf you want to grow your business and attract more customers, provide as much information to your profile as you can which will highlight the services that you offer. Add plenty of photos of your work and request reviews from your customers. Reviews will strengthen your company and it will let new customers know ‘how you are doing’ and the experience they had with your company recently. YOU always want it to be a pleasant experience and always deliver over and above what the customer is expecting. In the long run, it will benefit your company over and over which is always a good thing..Version: 3.19.0
✓ Customer Service is HorrificI don’t like to bring a business down with bad reviews, but there customers service is horrible.Version: 3.32.0
✓ Amazing toolThank you google This tool is amazing.Version: 3.0.0
✓ Good tool for your businessIt is totally free and very powerful platform Once set up well and optimised you will be flying with phone calls and enquires for your business Have in mind that to properly manage your profile you need 100 hours of studying and research Google make it easy for you by providing you with advice and educational program In my opinion this is the best free tool for any business.Version: 3.17.0
✓ Overall very good appIt’s nice to see a customer leave a review for the works that has been carried out but unfortunately you cannot please everyone. Some customers just don’t like it when you tell them that something else is not safe and needs to be rectify. You also get customers who do not reply to messages sent to confirm time and date who will leave a bad review. Google will not even look at a problem to try and help resolve..Version: 3.11.0
✓ Great AppApp is really helpful. Store timings, events , special hours, posts are pretty good options. Always a chance of improvement coz they are the..GOOGLE.Version: 3.32.0
✓ Questions section seems to be missingThe app has improved a lot but it seems that Google has forgotten to include the ability to reply to questions that people submit via the “Ask a question” feature within the panel about your business that appears in Google search..Version: 3.27.0
✓ Makes things easierI employ others to optimise my sites etc and now it's easy to see what advances they may, or may not, have made..Version: 3.1.0
✓ Easy to useI love my business app, it’s easy to use and great for people who don’t have time or knowledge to build a website. Being with Google also get you more views quicker and you can connect your site to google maps!.Version: 3.17.0
😕 Google My Business Negative Reviews
