Resy App Support

What is Resy? Description of Resy 268 chars

Resy powers the world’s best restaurants, using technology to imagine the future of hospitality. If you’re a person who loves dining out but hates hassling for reservations, download Resy now! Book sought-after seats at the best restaurants in 80 cities worldwide.

Resy App User Reviews

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Resy Pros

✓ Sooooooo slooowwwwwwAt launch of the app and EVERY TIME you start a new search, there is at least a 30 second “reload” time. If there weren’t amazing restaurants using your service, I would give up. But at some point, the user experience is going to win.... I have reloaded the app, tried turning off location services, etc. Nothing works. Also, seems to have gotten much slower over the past ~ 60 days. Also, other people have mentioned this too, the app doesn’t always tell you if you’ve reached the max # of days a restaurant books. The calendar feature showing availability when booking direct from a restaurant, while on your computer, is much more user friendly in that way. Similar to how a restaurant just doesn’t show up if you selected a date beyond when that restaurant accepts reservations. does you UI or QA team login and test the app like a user would use it? I’ve read a lot of your responses to negative reviews / the feedback above and it doesn’t seem like it. P.S. LOVE the notify feature and it used to work for me. But now with the slowness, I just watch the dial spinning and know that someone is getting that reso (by sheer luck that their slow app might be slightly faster than mine...).A-JacobsVersion: 1.7.19

✓ Nombre de personnes pour réservationJ’ai essayé de réserver pour plus de 2 personnes dans un restaurant et votre système ne le permet pas.....bizarre......VIDEOTRON0007Version: 1.8.10

Resy Cons

✗ Truly awful appThe most frustrating app I’ve ever used. Tried for 30 mins to book online using Resy, wouldn’t work so downloaded app and tried 20 mins to login and wouldn’t work And before you think I’m an aged technophobe I’m not Changed restaurant. I suggest you change app.MartymcmartyboyVersion: 1.8.11

✗ An awful, unresponsive experienceI had such high hopes for the app, considering the quality listings of restaurants! Unfortunately, the experience is not responsive AT ALL. The search bars to enter location or types of cuisine don’t load properly, the map refreshes every time you click out of a restaurant, and the on-site experience is sadly similar. I live in Dallas and every time I search or go back to look at the list of picks, the lists default to Fort Worth. For anyone who has been to or lives in the DFW, they are an HOUR apart, so it’s frustrating to have to scroll back over to Dallas every single time I click out of a restaurant. Please fix this as you expand your reach to other cities!!!.BrittReviews26Version: 2.31

We’ve been working on improving the Resy app! Our latest update includes bug fixes and enhancements and an improved browsing experience..