Copy My Data - Smart Transfer App Negative ReviewsRed Sky Labs, S.L.

Copy My Data - Smart Transfer Negative Reviews

4.4
4.40413 star

Total 68 Negative Reviews

Copy My Data - Smart Transfer App Complaints & User Negative Comments 2024

Copy My Data - Smart Transfer app received 68 complaints, negative comments and reviews by users. Have you ever had a bad experience using Copy My Data - Smart Transfer? Can you share your negative thoughts about copy my data - smart transfer?

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Copy My Data - Smart Transfer for Negative User Reviews

Waste of timeThe app froze midway through transferring my photos. After waiting an hour with no response I restarted the app. Now the two phones will not connect and the troubleshooting instructions are laughable. Waste of time.Version: 1.31

HalfI’m writing this review because it seems to have done its job, but however, like previous people have said as it’s moving along because the only thing that I wanted to transfer was contacts the clock stops. My receiving stopped at 394 contacts loaded or sent over but it seem to have sent everything seemingly of importance that I care about over not absolutely for sure but possibility..Version: 2.3.5

LimitedThis app works as intended but it is only limited to contacts, calendars, photos, and videos which means that it can’t transfer any files or app data..Version: 1.34

Great but can we pay for no addsI love the app and so happy that it’s been updated for iOS 11. But please can we pay for a add free version. I don’t mind paying 79p for a add free version. But please give us the option. Thanks..Version: 1.31

Always crashingI have been trying to bring my data from my Samsung Galaxy S6 to an iPhone 6s. The app keeps crashing on the iPhone. Total waste of time..Version: 1.31

Trash appWhat a biggg waste of time your apppbdid nothing check your app bcs it’s a waste of data tooooo baddddd.Version: 2.0.0

Big messOhh it made a big mess in my phone. Very hard to sort out the contacts now . I wish i would copies contacts by hand..Version: 1.31

Only works onceIt did an incomplete transfer of contacts. The second time I opened the app it said transfer complete and wouldn’t let me do another transfer. Only recourse is to remove the app and start again..Version: 1.34

Free but not accessibleAlthough the app is free, it requires credit card details (which is perfectly standard), but it won’t accept my card details to move forward (same card details used elsewhere and accepted)…????.Version: 2.2.0

TerribleIt always said connection error and I've tried it countless times. It was really really getting on my nerves. I wouldn't recommend this app to anyone.🖕🏼.Version: 1.23

Copy My DataThis app is crap!!!!!!!! While using this app half of my photos being transferred to my my new phone from my old phone got deleted! It was a years worth of photos that went missing! I will never use this app again!!!!!!.Version: 1.31

Terrible, after loosing connection, it doesn't know what it has transferedWith iPhones unstable on wifi networks, it constantly drops the connection, and thus needs the software restarting. Problem is it doesn't log what files it has already transfered. So I ended up with 20x duplicate sets of the 1st 100 photos. Gave up and just used iTunes..Version: 1.23

Scam Ad support added nice touch!Not a fan of malware ads and scam ads like iFitness that auto-enroll you £3 per week and bill your number if you accidentally tap it, forcing the user to message to stop it..Version: 1.31

It’s ok but…The app was running smoothly in the beginning but after 20mins, things were slowing down. After 2hrs it was still sending the same amount it was 2hrs ago. Then I got a low battery notification and it canceled the transfer. It sent some photos but old ones and when I try doing the transfer again, it doesn’t allow me to. Please let me know how to get it to work or at least make it to be able to transfer data more than once!.Version: 1.34

Not so goodI know it works well but here’s the thing. There are so many other apps like this that it has no variety. Also, I’m not able to transfer apps such as Minecraft or Roblox. But, it can transfer photos and contacts..Version: 1.31

KeySpringThis app looked promising at first, when I opened the app, I followed the instructions correctly, it said that 2 of my videos on my older phone successfully transferred, so I checked and there was nothing there on my new phone! I waited 4 hours to see if it finally transferred, and nope, it didn't. This app wasted my time just to transfer nothing!.Version: 1.31

This App Used to be good.New and improved and loaded with advertising that gets in the way of the actual functionality of the app. Tap the wrong thing and boom you are off to a website or watching a video. The app failed to sync my devices on numerous attempts, and when I did finally connect see the above. Over this app now gets a 1 star as zero is not an option..Version: 2.3.5

Nothing is made knownSo when you transfer files from one device to another you load the same program on both devices and then the two devices talk to each other, move to iOS, fails to guide the user with a couple of clear simple intuitive steps but with a great deal of unclear screwy idiotic “things” that you couldn’t possible know unless you’ve been to a training class. DON’T WASTE YOUR TIME. Crappy program.Version: 1.52.0

HelpThe app transferred everything successfully, 5/5 stars for that. The problem is that I can’t leave bc I don’t have a home button on the iphone xr. Please help..Version: 1.31

WAtingRubish becuase it is just wasting your time 😠😠😠.Version: 1.23

Copy my dataI opened the application to see what it consisted of and then the first thing I notice is you advertised for free and in small print at the bottom you then added for 5 days, “If you were chosen as a member”? My question is how do you go through the process of “choosing the right member”? And then I see you wanna charge which again is advised for free. In small print it states that if you are not chosen as a member, you still continue to charge??? Where is the communication between you and the members to let them know all of this? That’s just a question of mine. Thank you, Tiffany.Version: 2.3.2

What’s going onI pressed next to start the data transfer but it kept telling me that it doesn’t have access to my contacts and to reset privacy and location. After I reset it, it still doesn’t work!!.Version: 2.3.2

UselessDon't think even downloading this app waste of time.Version: 2.3.3

LongIt takes an extremely long time to transfer and i don’t have that kind of time🧍‍♀️‼️.Version: 1.31

TerribleI have struggled to get my iphone 6 and HTC to communicate using this app! After umpteen trials, the two phones connected, downloaded some pics, then it stopped! Now no matter how many times I have switched the router off and restarted the phones, the two phones cant find each other!!! Xtremely frustrating!!! There is no help on what to do if it does not work!!!.Version: 1.23

Useless app.The app crashes and can not complete the transfer of all contents or pictures off the phone. Stops at the same place no matter how many times I tried. Must be deleted and installed each time you want to use it. Much better to just use a pc to transfer. 👎👎👎.Version: 1.31

AVOID - SCAM!!!!Avoid!!!!.Version: 2.4.2

AppNice work on having the additional pop up and take over the program. Oh I finally saw the very small tab on the very top. I hope those companies are paying you well as I just about went looking for another app..Version: 2.4.2

ImranDoesn’t work at all nor does it transfer anything just stays frozen.Version: 1.34

Won’t Let Me CancelI had to do the trial in order to copy my data, but there is no way to cancel now that I don’t need it anymore. The app said they would send me an email after 2 days letting me cancel, then on the third day it would charge me - no email, no way to cancel, and now I’m getting charged. It also wouldn’t finish copying my data. I tried copying and it froze at 97%. I closed the app completely, tried again, and it froze at 89%. So I have to manually set up my iPad now. It worked great years ago when my phone’s screen died, but I guess it hasn’t held up..Version: 2.5.0

Currently pointlessThis used to be my go to app for most device data transfers but there ads takes up most of the page that it no longe displays the devices that you are connecting. Will just delete and get another app.Version: 2.4.2

YALL-YALL REALLY JUST DELETED 700+ OF MY PHOTOS OF COUNTRIES IVE BEEN TOO AND PHOTOS OF MY FRIENDS AND I? BRO I HAD 1000 PHOTOS ANS 300 WERE TRANSFERED AND THE REST WERE DELETED F YALL.Version: 1.31

Photos still being skippedWas able to transfer contacts however out of 3000 photos only half of them were being transferred. Uninstalling and reinstalling the app was the only way to start the process again and it would still stop halfway with the photos. Looking for another alternative now..Version: 1.31

QuestionIf I delete this app from my old phone will it delete all the data I transferred to my new phone?.Version: 1.31

Don’t sign up to use - no way to cancelI used the app but unlike what the app tells you that you can cancel before the subscription fee is charged, once downloaded it keeps going to the transfer information. There is no way to unsubscribe..Version: 2.6.2

Failed at 23% photo copy now can’t see either phoneWon’t restart Followed reset guide - it’s dead.Version: 2.0.0

Connected once, partial transfer. Now won’t reconnectWhat a useless app. Connected and did a partial transfer. Then disconnected. Absolutely nothing will induce it to reconnect to finish the data transfer. Did all recommended rebooting of WiFi router and both phones off-restarted within 6 feet of router. Nothing. Just keeps “searching for devices”. Hours and hours it’s been searching. Absolutely frustrating and useless..Version: 1.31

Next bugThe software is easy to use but when I need to put in the pin I spam click next but it doesn’t do anything.Version: 1.34

SketchyAsking me to access contacts and calendar. Photos and video sure but why do you need access to everything? Going to uninstall..Version: 2.4.1

I think the app doesn’t work with ios15 verrrrrryyy frustratingAs above.Version: 1.34

ScamAsked for credit card info. I should not have given it to them. Data does not transfer..Version: 2.1.0

Confirm PINThe confirm PIN page doesn’t show up with an option to input the PIN from the other phone to this iPhone 13.Version: 1.34

Not goodIt deleted my contacts instead of coping them, luckily my Samsung could restore contacts..Version: 1.31

Ads phish for credit card information! Stay away!The ads will prompt you for credit card information leading you to believe it’s required to transfer your data. My brother unknowingly gave away his credit card number and is getting charges for escort services and has to completely change his card number. Why is this application allowed to be in the App Store Apple?.Version: 2.4.2

Absolutely appallingVery limited functionality (what about the REST of my data?) and fell over at 228 photos. Plus they can't even spell 'receiving' (don't they know about 'i before e except after c'?).Version: 1.23

Waste of timeTried about 12 times on different wifi networks as the first wouldn’t work at all. Second one picked up other device but they would randomly disconnect and if have to start again. Very frustrating. Waste of time..Version: 2.1.0

12 pro maxThis app doesn’t work well on the newest iPhone. It keeps saying put in my pin and select next but theres no where to put the pin. So I just gotta get rid of my old photos unfortunately..Version: 1.34

Cute but does not workTransferring two phones at the moment. Both phones started transferring flawlessly. About four hours later, i come back to realize they are both frozen on one file (for who knows how long). A cute concept, but an absolute waste of everyone’s time, and we are under time pressure..Version: 1.31

Lost PhotosI lost many many photos during the use of this app. With the loss of these photos, concerns are raised regarding the ownership and privacy of one’s data. And no one is responsible to look into the loss or retrieving of data that is lost..Version: 1.31

Worst appWorst app doesnt work at all.Version: 1.34

AnnonceTrop d’annonces inutiles.Version: 2.6.2

UselessFor one to many ads, two. After you pair your phones an you select photos, videos etc. and then after you click transfer then finish an ad pops up and then it tells you phones need to be connected..Version: 2.2.0

Scam.You don’t cancel when you’ve been canceled you keep charging me and I have no recourse unless I resubscribe because I no longer have an account but you keep charging me!.Version: 2.6.2

BadNot working.Version: 1.34

Don't botherThis app is useless. Too many ads that are way too big and cover most of the screen. Neither tablet could 'find' the other one no matter how many times I tried and none of the troubleshooting hints were even a little bit helpful. Don't waste your time..Version: 2.3.5

,This worked the first time I needed to transfer, but now when I’m transferring my photos or videos it always stops at a specific number and freezes. Can anyone help my fix this.Version: 1.31

No longer usableIt used to work great until you idiots screwed it up. Now it asks for calandar access so they can spy on you and tells me to reset my privacy settings which does no good so great job guys. You broke something that was already working perfectly. 👍👍.Version: 2.4.2

Copy my dataIt’s useless won’t let me type pin on other phone totally neeeds work.Version: 1.34

Does not work iphone13proCannot see field to enter pin.Version: 1.34

Rubbish don’t botherWhat an absolute pile of c..p! When it does eventually respond and find the other display there’s no actual way of entering the pin it gives you from the other phone!.Version: 1.34

An idea to higher the apps functionalityAdd the option to send text messages.Version: 1.31

Remove meSo you guys keep trying to charge my card to renew my services with you guys I do not want it obviously if I have not paid it, it means that I do not want it. Stop trying to take my money and within the app you can’t even see an option to cancel the subscription and even through my Apple I’m not able to cancel it. You guys need to cancel me as soon as possible take me off of your list..Version: 2.6.2

App not working on iPhone 11I have downloaded the app 3 times on my new iPhone and whenever I get to the pin part my keyboard does not appear.Version: 1.34

IssuesIt's helpful but it has issues like shutting down the phone, kicking you out the phone and it glitches and restarts the Process. Can you please fix that Thanks!.Version: 1.31

Doesn’t work!!Go to use the app tap on next and then it triggers a message that says go to general, then rest, then reset privacy and location. I do all this and then once again it won’t work and says it still can’t connect to my calendar, so I try again and again. Still nothing. Makes zero sense. It just doesn’t work..Version: 2.4.2

Contact listThis app deleted all but 4 of my Contacts out of 29. I was copying data to a second iPhone. Without asking the app also deleted my contacts off my iPad. To say I am angry is putting it mildly. How do I get my contacts back???.Version: 1.31

Move dataNot sure why...but it does not copy all the photos from older iphone6 to new iPhoneSE 2nd generation...over 4000 on older phone ... The app "hits the wall" at 1932 photos... honestly not sure why but it does at least move 1932 photos... with and with out iCloud enabled and using local wi-fi at home.Version: 1.31

Declined all my credit cards?Before I could use this app, it made me create an online profile and enter credit card information (even though it is free). I entered 4 cards that I have, and it declined every single one. I know for a fact all these cards work. I never got to use this app because of the complicated initiation. There is also no way to contact support for help..Version: 2.2.0


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