Luxy - Selective Dating App App Negative ReviewsLuxy Inc.

Luxy - Selective Dating App Negative Reviews

4.7
4.72926 star

Total 110 Negative Reviews

Luxy - Selective Dating App App Complaints & User Negative Comments 2024

Luxy - Selective Dating App app received 110 complaints, negative comments and reviews by users. Have you ever had a bad experience using Luxy - Selective Dating App? Can you share your negative thoughts about luxy - selective dating app?

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Luxy - Selective Dating App for Negative User Reviews

Wouldn’t risk itAsks for all sorts of information and displays your hometown without asking for permission which is a bit off putting to start with. And then the whole vouching in debacle, if your profile isn’t 100% filled in you’ll sick to 30-40% vouched in, once your profile is fully filled in and you’ve verified your photo you then get into the safe 50-60% all day until the last second it tells you you’ve dropped and you’re not in. Sounds pure rigged tbh. Didn’t trust the men I saw on there either, I’m just incredibly sceptical about all this and this app has just furthered my scepticism..Version: 5.3.0

Hard to navigate and left feeling frustratingI have been on bumble in the past and found it very easy to navigate. This app was much more difficult and frustrating to the point I cancelled my subscription after two weeks. There was.No support to help either. Also, there were tons of pop ups offering different options for more money. Even though I had payed in full it wasn’t even worth it to keep for the full month. Complete waste of time and money..Version: 7.18.4

Not goodThere’s barely anyone in my city, I paid for a premium subscription and I’m only able to message 5 people per day? I prefer a set subscription fee that unlocks all the features rather than paying and paying more to message users. Ridiculous..Version: 7.7.0

Pretty BadYou have to get approval from lots of people and the pop ad to buy a membership shoes up after every 2-3 right swipes. Pretty ridiculous, sounds like a cash grab..Version: 7.18.2

Account disabledOne day I got a notification saying my account was disabled. It gave me like three very general reasons as to why it got disabled. So I disputed it, and asked what specifically went against their guidelines as I didn’t do anything wrong. They basically told me they don’t know and can’t bring my account back. The stupidest app I’ve ever used. Definitely not worth your money or time. Use hinge, or bumble or anything else ladies. Definitely did not have any kind of inappropriate conversations, in fact most of the men asked to talk else where right off the bat probably so that they could say some dumb stuff that went against your policies 🙃 if I did get flagged it was probably because I wasn’t paying you guys a single dollar to use the app. Where as the men were so your thorough background search basically means you look for how much money you’re making by that individual..Version: 7.18.5

BEWARE. You’ll have better luck on more affordable dating websitesI did not like how when you first sign up it takes 24 hours to “verify” you yet if you purchase a black member (or platinum subscription) it “verifies” you right away and then you can start using the app. I mistakingly chose the black membership year subscription which is ~ $500 and not worth the money in the slightest bit!!! I tried to request a refund from support and they said it is not reversible, but I’m going to keep trying. I recommend buying a month subscription to test out the waters even though that is highly expensive too but way better than $500! The WORST part about this app is that you can’t set any preferences or distance parameters. People in my state apparently don’t really use this site so I have people from all over the world and typically people at least 2+ hours away liking my profile but it doesn’t even go anywhere because the distance is crazy. I guess it’s good for people in major cities but even the city I live near isn’t popular I guess on this site. Therefore if you don’t live in either Boston, NYC, LA, or any other major city do not purchase this. Other dating websites do the job better and I have had more success on sites such as CMB. There is nothing special about this dating website either, it’s an over-priced non-user friendly app. I do not recommend..Version: 7.0.6

ScamI signed up for this app and had to wait for my photo to be approved once that happened I got the following message You're so close to get into the Luxy community! “Luxy is an exclusive dating community for high-value people around the world. Here you’ll meet high quality singles who are established in their own fields, and start a romantic relationship with them. We proceed a very strict review, and you’ve passed the initial part of it. To become an official Luxy member, you need to get more likes from other users. To get more likes, you can 1. Perfect your profile 2. Keep active on Luxy app 3. Interact with others Good luck in joining Luxy community!” The only problem is that once you start trying to interact with people the only thing that you can do is swipe left which is basically to reject people. If you want to swipe right to like someone you’re required to purchase the Luxy black. Your options are one month six months or 12 months. Considering the fact that one month is $100…. I’m not buying that just to be able to see if I like anyone on the app. 100% of all features on this app are behind a very steeply priced pay wall. App for successful people to find relationships with other successful people or not no one should have to pay that much money to take a gamble on trying to meet someone this is literally just an expensive version of tinder. $450 for a year and that’s “63% off” according to their app..Version: 7.4.1

Another 'free to join' dating app scam?Fake notifications. Paywall. Scam app. Fake reviews in the App Store. Two thirds of my visitors apparently want to meet me but I can't view them, however I am getting down voted on the so called free signup. I am probably not ideal match for every viewer of visitor, but those stats seem to smell like cheesy scam. Fake profiles seem to be popular on these types of platforms... If it smells like a scam, it probably is. With the amount of money a recurring subscription costs, they could also easily afford to set up fake iOS accounts for fake reviews. Having to send financial data to verify your income smells a bit too. Scamming you details for some identity fraud perhaps?? There is also evidence of a fair amount of cosmetic enhancement. If you are looking for fake beauty, this is the place. Expect any kids from these people to be the opposite of their plastic 'perfection'. Use at your own risk....Version: 5.2.22

Fake profiles and botsYou can tell there are fake profiles “bots”, glitches with the app. They oversell you for every normal feature like sending a message even after you paid for a full subscription. They force you to buy coins to unlock messaging. The ads are annoying like you’re playing candy crush or something. There’s a disconnect between the Luxy brand and this app. Get real otherwise you’re not gonnna last..Version: 7.18.5

ReviewSo far this app is great, I wish I was able to use it right away though and not have to wait 24 hours.Version: 6.14.1

Huge ripoff scamYou can’t do any single thing as a male or female without paying a monumental amount of money to join. And they reel you in with a whole bunch of fake profiles of people who don’t exist. Me and my friends signed up at the same timeAnd we got the exact same copy and paste messages from these people that look like models and actors at the exact same time lol what a joke..Version: 7.3.3

Absolute scamJust ai/bot profiles they are all fake, I was a bit on the fence at first until I found my sisters pic on there from pics she has on fb from years ago! Absolute scam, Luxy you must like getting sued when you use other peoples pics without their consent. Edit - they have contacted me with a very generic message telling me to report profiles which are fake, but it’s very obvious they are the people to have put them there, and they have no qualms taking your money and selling a false service to you!.Version: 7.19.4

State $99 went to purchase in iTunes, stated $899!What a huge bait and switch. Super disappointed as I could see paying the $99, it’s not breaking my bank and could have great value, like an amazing satisfying dinner. However, once I started and was going through the voucher process, one day I’m at 67% and merely a few hours before the time is up, I’m now at 28%. And you get rejected if you at this level of supposedly the other members voting you in. There is no way to tell if this practice is actually taking place. You almost had me, you seduced me to buy, but thank goodness I was looking at the details, iTunes displays the price before your purchase, what was supposed to be $99, displayed $899 through iTunes. On top of the poor courtship into this app, the glitches with my photos were constantly happening. So if someone were looking at the profile photo, it kept changing?! So no member would see the same image and probe would question the newbie. Overall, what a great concept to connect with the busy businessman who can relate to busy adventurous women. The miss was everything else about this app. Can’t verify my info for 2 days, yet the voting goes on only for 24 hours! Tried to contact support, to get them all the info for my verification, no response. Really a shame this app relationship didn’t work out. In this case it’s not me it’s you!.Version: 5.3.18

ScamThis app doesn’t let you do anything for the first 24 hours other than upload your information. It claims that members are either “vouching” you in or out based on the photos and information you provide during this time, allthewhile CONSTANTLY trying to persuade you to pay them $100/month for access. Other reviews on here mention that once you do pay that the quality of its “members” is very low. For 20 of the first 24 hours my “vouching approval” percentage was in the high 70% percentile, suddenly in the last 4 hours it dipped down to 15-20% and the requests for me to “pay to play” became more frequent and intense, now to include direct messages from sales representatives asking me why I haven’t paid to have the membership yet... my conclusion? This is an AWFUL SCAM of an app... I’m on a few similar platforms with a decent amount of success... but now that I haven’t paid $100 I’ve been denied and the app tells me I can delete my profile, but when I try it says their servers have timed out... no doubt they will be using my info to try and lure other suckers into paying them for this garbage app..Version: 5.3.18

Big Disappointment/MisrepresentationI was very excited about this app. I was impressed with the quality and sophistication of the profiles until after a month’s use, I feel like I’ve been scammed yet again. If these men (I don’t know about the women) are who they claim, why are they still on there for so long? Many have thousands of gifts, which is another scam for more money, btw, which would indicate that they have had lots of attention over a long period of time. With all the quality women worldwide, why have they not connected with anyone? First, let me say, I’m no raging beauty, but I have had lots of interest from many, many men who supposedly have viewed my profile multiple times (up to 17 each) but NONE have responded to any gift or message, but continue to view my profile. I feel like these views are bogus just to keep you ever hopeful about meeting someone, therefore keeping you hooked and paying longer. Also, I’ve gotten so many “likes” from much younger, foreign men. I’m suspicious that it’s all about green cards for these men (and women) hoping to “hook” a wealthy American. Also, the search options are nonexistent. If I say I want to meet someone in my area, why am I getting profiles from other states and countries?! I don’t feel like this site is legitimate and only exists as a scamming tool. They will never get another penny from me..Version: 7.7.3

Poor qualityI recently tried to sign up and I should have read the reviews before doing so. I spent a good amount of time uploading my photos, and filling out a nice bio and answering the questions for my profile to get to the photo verification process and get denied. I thought maybe something was wrong with the system when for days now it’s still saying try tomorrow but it never allows me to try again. I’ve tried to reach customer service and haven’t gotten any response. I have instead been bombarded with pop ups to bypass the verification process if I pay a large sum of money! It then said that if I get 50 messages in 14 days I would have full access for free but I’m reading some girls as recently as last week only needed to get 20! I’m well past 20 messages so that bothers me as well! It’s a sliding scale of how many messages someone needs? Based on what? The whole thing has left me wanting to just delete the app and try something else..Version: 7.10.0

Calling an app luxurious doesn’t make it instantly so.Came for career focused women, ended receiving high maintenance women and DIY models. Finding academically talented women on this app for your area is impossible. I also do not like being able to see the gifts that women receive from guys. I don’t want to bother trying to match with a women with 300+ gifts. This app is for individuals who like buying expensive inapp currency and then tossing the bait out hoping for a nibble. The subscription advertisements are also annoying. I messaged the in app helper “Luciana” about stopping the “amazing deals” messaging, to which they agreed before sending me yet more subscription offers. While you can see several profiles for free, it is very difficult to connect with users without paying for the ridiculous subscription. Not the worst dating app I’ve used, but it exists as a display or irony regarding the average user base background..Version: 6.11.0

A waist of my timeI’ve been on this app for about 5 days on a free plan. I am constantly getting messages enticing me to go and see who liked me, but then I need to upgrade to see who they are. I don’t find the app user friendly, they have many words that I don’t understand.. seems like are just ways to get money from us. The 5 people I wrote to have not replied. Notifications were set on set up but then I could not find where to turn them off. They also send a few times a friendly message saying I did well ... and then want me to ‘give them 5’ stars! I find that really manipulative. The high profiles are not that high in my view, you still see poor photos, men taking photos in the mirror and profile photos of semi naked people... I don’t think they should say the app is free as the free options are just a waist of time. To add, when we search for local people, they are not in the same country. Don’t bother!.Version: 6.0.70

Disabled accountMy account was disabled despite me not violating guidelines. Not sure how the properly investigate these things but haven’t been able to get back on since..Version: 7.15.4

Account Disabled without reasonMy account has been disabled for 2 week now, emailed customer service few times no one has replied back to me to solve the issues. The app say to contact the customer service to solve the issues or otherwise it will be deleted automatically after 30 days. That’s a really bad customer,poor service for high expectations, it would be great if I could get some response about why my account was disabled? Or otherwise to apply the right to be forgotten based on the article 15 of the GDPR.Version: 6.0.12

Just another scamFirst impression is this looks like a more selective and better dating app than the usual pof, tinder types. But you have a 24 hour wait to get access all the while being pressured to pay for the upgrade membership to get in early. I waited the 24 hours then it says you failed you can delete the account and retry. I suspect this is there way to get men to pay the ridiculous high price to gain access. I could see people viewing my profile but they looked generic and as if they were fake accounts anyway pictures all too perfect like from a fashion magazine. My advice to any man looking at the app would be don’t waste your time and certainly don’t waste money on this app just go download one of the popular free ones and it will be better..Version: 6.0.68

No functional support!I have used this app for years and have always found it fun and friendly, however I want to speak with Luciana to find out exactly why my profile was randomly suspended. Supposedly my account was disabled for ‘improper behaviour’, but I have been nothing but respectful to everyone I speak with. I offered them the rights to go through all dialogues with the supposed accuser, but have heard nothing so would like to reach out to Luciana so that we can get to the bottom of this matter. It’s unfair that you cannot defend against false allegations..Version: 6.0.26

Waste of moneyI downloaded the app in hopes of meeting people near me but was primarily presented with people from across the world and in different countries.The app said it was 50$ a month so I downloaded it only to be charged 600$... I have emailed support to try and cancel my subscription and get my money back but have received no response. Would NOT recommend..Version: 6.1.6

What on earthI really don't understand the system of this app? I waited 24 hours and completed my profile 81% percent, got 16 roses and loads of visitors but then I was vouched out. Why? I literally had no say in it at all, I was basically unable to do anything during those 24 hours then finally I'm told to delete my account by the app? That's so uninviting. Also how the hell are the sugar babies/younger women going to afford £70 a month? Fair enough for the millionaires but for the women seeking an arrangement obviously they are not going to have £70 to spare every month. It's a shame because the men on here actually looked half decent but I really just don't get the system and why I would even be vouched out in the first place, or any woman for that matter..Version: 5.3.18

Full of Fakes! Waste of money!This app has a 24 hour period where it ‘vets’ your profile. You can buy Black, to bypass this £80 per month! So ok might find some quality people on here! If your uk based there is no one remotely local 90% of profiles seam to be in America. No clue when someone was last online or if message was read. So impossible to tell if profile is active. Nil responses to messages. You get loads of ‘likes’ in the first few days. Like back and message no answer. Please avoid and don’t waste your time or money. Its fair to say that internet has had its day!.Version: 6.2.2

Maybe someone will answer here?So I was so excited about this APP! The idea seemed great, right? Well... now I am not so sure. I was “approved” and “vouched in” after 24 hours and was excited to try this APP! I received my first set of “matches” and actually started speaking to someone nice! And then all of a sudden I was locked out of my account? With an error message that I either had “fake photos” or I “violated terms” ... For one the photos are 100% mine and two, I only spoke to one person on the APP (and I did not violate any terms) the communication was simple between us i.e “how are you, what do you do for work, etc.” So I understandably was confused. In the APP it said to contact customer service via email if you felt that the lock out was by error. I emailed them right away and received an email back within a few hours telling me to reply with my log-in and email and they would explain why I was locked out of my account (which I did) and then no reply from them. I have sent several emails since then and have not received a response. I have however received emails telling me when someone has matched with me but I am still locked out from viewing it. I really hope that this is just an error and this issue can be resolved! I would love to actually use this APP and give it a proper review. I was really excited about using this APP but have been so disappointed with these results..Version: 6.0.4

Worst dating Site of all timeI live in Australia and can tell you there is a total of about 6 lady members from Melbourne that fit my profile and are of moderate interest. I requested a refund after explaining the lack of ladies in the site in Melbourne they basically said. Sorry too bad, explaining they had provided the service. All I can say this is pathetic there is no service in Melbourne. Further the site is basically littered with fake Model profiles, dead set joke to think these people are real. DO NOT GET SUCKED IN LIKE I DID TO PAY FOR THE PRIVILEGE OF HAVING TO PAY MORE IF YOU WANT ANYTHING ADDITIONAL. Which would be a further waste of money because there are literally zero ladies from Melbourne It would be good if the owners of this site could admit they have it wrong, and refund you the fees, but they try to say widen your search, I’m guessing they have no idea of how big australia is Melbourne to Brisbane, might as well be another country, like the rest of the fake models profiles in the site..Version: 7.0.5

The app apparently has technical issues.1. I subscribed to the Luxy Black but I still don’t have the instant access though there shows one spot left for today… 2. Because there were some people viewing my profile, an ad popped out showing ‘Chat Now’ with 30% off. When I paid the discounted subscription again, I was asked to scan my face again though previously I verified my photos. Then my account was disabled without showing the specific reason…. I just found this app was a bit weird that I can’t use it..Version: 6.8.1

EntertainmentI wouldn't use this app again, despite still being single. I have concerns about the privacy of my information and subsequent user safety as other uses seemed to be able to obtain my exact home address very easily without it being by me to any of them. If any ladies read this, I would not advise using it at all, but if you do I especially would not suggest showing any interest in anyone whom you do not find physically attractive, as you can't count on any money or any financial help or support as such. I doubt that any of these men, however wealthy they may be, are looking to provide for anyone - quite the opposite. And I don't think they are looking for wives, just entertainment. They also do not have respect for rules, privacy or physical boundaries of women, and may just arrive without prior warning or invitations. My photograph also appeared to have been taken from this app and used on another website without my prior knowledge or consent..Version: 6.0.72

Not what I expectedI’ve been trying this dating app for a month with the paid subscription and for me it was not what I expected… yes I did get approved, but honestly all the guys I “matched” with were too far away. When you’re on a dating app at least you expect to meet somebody somewhere close to you, or you expect to have conversations with them, but that was not my case. You only get 60 profiles a day to view and half of them are always a no because of the distance, there’s nothing that really attracts you from them or they look like fake profiles. And then like I said when u match, you text and most of the times you don’t even get answers😂. So for me it was a waste of time, and a waste of money. I don’t wanna meet or date somebody who is miles away weather it’s selective dating or not. 🤪Guess that just doesn’t work for me. And then regarding the prices, I honestly think it’s too expensive for what it is… Personally I’ve had more luck talking to guys and having good conversations on other dating apps paying half of what they charge here. But like I said, it’s not bad to try it out of you don’t mind meeting someone a little bit far away. I just can’t handle long distance dating /meeting/talking. That just doesn’t work for everybody, i guess..Version: 7.12.5

The worst dating app .. either really shoddy IT Developers or a ScamThis app absolutely fleeces you for money. It matches you with people 20 years younger or 2” years older who live on the opposite side of the world. Non existent likes, non existent messages, when you do get messages they disappear before you can read them … a “known glitch” you are then told by Luciano to deinstall and reinstall the app! It’s a consistent issue and aligned to the lack of likes/swipes/emails begs the question of its integrity. it’s a phenomenal amount of money to get you to subscribe to buying coins and throwing more good money after bad. DO NOT BOTHER..Version: 7.6.0

Waste of timeThis app is full of losers, broke men who are aggressive , annoying & disrespectful. Would not recommend at all.Version: 7.17.2

My Account Was Disabled For No ReasonSo I’ve literally only had this app and an account for two days, my account was verified and I was pretty excited to try it out. I received a notification that my account was blocked, it didn’t give me a reason but told me I could contact customer support about it. I contacted them and was told it’s because my account was reported for being “inappropriate”. Number one, I didn’t have any inappropriate pictures posted and number two, I had never sent any inappropriate messages. The only reason I can think of that it would even get reported were because of the old men I didn’t reply to with their messages and gifts. Customer support did not offer to do any type of investigation into these claims, which would prove I’ve done absolutely nothing wrong, but just blocked my account completely. Pretty pathetic customer support if you ask me. Do some better investigations into outlandish claims before blocking a persons account when they paid $90 to be a member to begin with!.Version: 6.0.50

If you’re thinking of getting this app.. DON’TI wish you could leave negative stars but you can’t. First of all 90 percent of the accounts on there are fake or foreign. Second, you have to wait 24 hours for your account to be reviewed off rip. Third, you can choose to pay and get your account unlocked early which should give you an automatic pass right? WRONG!! You can pay the $99 ($109 after tax) to try the monthly membership and they will still block your account which locks you out. This happened to me 8 HOURS AFTER I paid the money for the membership. The customer service team is rude and very lax on getting back to you when you contact them. Then they don’t give you a refund and you have to go through Apple to get your money back. They tell you that you can appeal their decision however since you can’t get into the account to show proof that you did not violate their guidelines they’ll uphold the ban. Girl don’t waste your time on this lame excuse for an app. I got my money back but I wish I could get this whole platform deleted omg. DON’T DO IT!!! RUN!!!.Version: 7.5.1

TOO BAD!Worst app ever, yeah I said it, 0 support team.Version: 7.16.1

Not bad but....Way too many glitches.Version: 7.13.1

Not worth itHorrible they pushing you to pay I downloaded and put my picture decent elegant and professional but because I’m black they didn’t approve said failed I ask my friend to download it she white and she used not classy picture but she was approved only black women was approved on this app is when you pay , and also friends who paid they said nothing special is just like tinder and tinder better can still use it without paying.Version: 7.13.2

Months later0 dates, most of people are across seas , I got about 100 matches us/can- 0-1 msg then ghoasted. I seriously do not get this app is for. Foreign woman? Ego?.Version: 6.15.1

Spammy and suspiciousWaited for approval, after several unapproved photos I was granted access regardless. This process seems fake just to make you feel exclusive. All viewers / likes felt like bots, as my profile was empty. After deleting the app there is no way to STOP spamming you on SMS, under uk law sending a STOP should opt out of further messages. Unfortunately all messages fail to send. Non-legitimate organisation based outside the UK. Hardly any functionality without spending a huge amount of money on their currency to communicate and interact with others. Don’t download it. You will regret it..Version: 6.9.2

ConfusedBy far the most confusing app I ever used. Timers and stuff. Said I can still use the app without premium but I can’t swipe on people or open send or receive msgs??.Version: 7.10.0

Account disabled - NO SUPPORTI had luxy for about 3 months and had great success. Luxy even asked me if they could use my photos for advertising which I gave them permission for. Within days of them asking they “disabled my account”. I was a confirmed star on there but they said my account was inappropriate? It was nothing but successful and professional, I didn’t violate any of their rules which they said I did. They also said I could reach out to dispute the charge, which I did. All their reply email said was I was banned and they offered no other solutions. It’s been a month since then and now I am unable to make another account as it too gets disabled. This is a joke of an app and i’m really upset because I really liked the app until this point and now I can never use it again. That’s my loss as well as theirs, and they offer no support. The only reason my account was reported was by men who were upset when I wouldn’t respond to them, it’s not an app set up in favor of women. And they offer no help to them. Highly disappointed with the service and I can’t use the app again. Shame, i’ll seek elsewhere..Version: 6.0.54

From someone who isn’t at $250,000+ yetI like the apps interface. I like the black sleek window etc. I don’t like that the opposite sex must vote me in, I mean I don’t have an interest in the opposite sex. I do appreciate that the vote in is an option, and I highly admire the exclusivity. Every time I hit my financial goal and set my sights higher I feel I cleanse my friendships. I was motivated by this app because I’m seeking a woman who is also on a mission for success. I feel like I’m leaving many circles as I grow and find this sort of app to be perfect for reinforcing your desires of the equality you crave in a relationship. I’m not sure if there is a woman seeking woman option, but the vote in bit definitely made me feel like, if I had the money would I want to toss it in this particular pot. Either way, not too shabby. Verifying income is something all these other apps need, along with a criminal background check filter. 💁🏻‍♀️.Version: 5.2.62

Total Garbage and scamDon't sign up or download this waste of an app. The minute you finish setting up they want you to pay $600 for a year subscription and you can do ANYTHING unless you pay and you can't even get to your own profile without paying. Total scam for your money.Version: 7.20.0

This app is a poorly designed jokeThis app is clunky, confusing, and relentless. I can appreciate a verification process. Exclusivity is the point. But it’s unclear how this verification process works. First there’s the 24 hour review. Then there’s a 15 day period and you have to receive a certain number of messages in the those days to gain access to the app. During that time, you can’t respond to any of the messages. In the meantime, everywhere you click on the app, you get relentless ads. Absolutely relentless. Harassing you to buy the paid version to skip verification. The problem is, the app has a lot of design issues, the UX/UI is hideous, and the support it touts is non existent. So why would I sink $30-50 a month for an app that hasn’t been properly developed? Edit to address the unhelpful developer response: yes, I acknowledged the verification process in my original review. Why would I sink anymore time or money into a poor quality app? Read the reviews. You have fake profiles and bad design..Version: 7.12.1

Faults with the appThis app started out ok. You had a free version, which if you passed the screening to have an account, wasn’t horrible. You could send a free flower and could generally see who was near you, though anything within a certain radius would not show up in the search. You could also receive messages and actually be able to read them. Now, it costs coins to send a flower, you can only read messages if you are a paying member, and any of the in app specials that match you with other profiles are no where near you, most of the time being half the world away so the chance of actually connecting is low. Any messages you may get will only be behind a “see who likes you” option that you have to pay for, and any matches where you might send a message will go unread until it expires because the other person is also probably using the free app which means that they cannot even get the message. I had this app for about 2 years but when I realized the “free” profile was no longer doing anything, I deleted and will not be going back to this clear money scam again, and I encourage you not to start on it either. It is not worth the time and is definitely not worth the money, unless you want to waste both.Version: 7.16.0

Don’t waste your money or time.If I could give this a negative star it would get -10 stars. I read some good reviews but now when I look back they have to be paid reviews. This app is a huge SCAM! Don’t believe them when the respond back at the end of my review. So I’ve been on the app for about a month now and I believe about 95% percent of the accounts are FAKE or BOTS. Ive had guys like my page from different countries, states and they don’t engage. So the ones that do they sent me the message first asking how I’m doing? Let’s chat. Well Guess what? I write them back and they never respond. I set my location and age preference the App doesn’t acknowledge it. I got guys writing from Turkey, Pakistan, Brazil, India, a lot from LA, and Florida. Also the monthly fee is absolutely ridiculous because there are still extra fees you have to pay within the app. So each month you can easily spend about $200 or more. So take my advice and all the other 1 star reviews and try every other dating app except this one. Also if you saw this app on TikTok like I did when you look at the ad notice that there are no comments. Red Flag. Im going to figure out how to report this scamming ring..Version: 7.10.1

Horrible appReally expensive. No people from Canada. I went on one date. Omg… it was horrible one. Bumble 100000 times better options. If you are from Canada DO NOT buy it. I asked to refund me in 2 days after. They refused… Horrible experience.Version: 7.6.0

Fake fake fakeAll the profiles are fake .. apparently all models .. get outta here lol .. scammers ..waste of time .. can’t even talk to anyone without paying . I do well on the popular apps ..tinder is getting bad with fake profiles but this was laughable. If you’re a good looking dude join bumble instead .. you’ll get regular matches when you first join but after a while they stop showing you to the ladies to try get you to pay lol . Skip this one seriously fake.Version: 6.5.4

Not workingPurchased a 1 month membership just to try it out and it doesnt work, keeps telling me to purchase a membership. Also just scrolling through all the men on this app are in the USA or Mexico Im in Toronto. Please dont waste your money or your time with this app..Version: 7.15.3

Sucks - don’t waste your $👎.Version: 7.5.0

App glitches and support is 👎🏼This app had great potential. It’s pricey so it limits an audience. The people I connected with the first few days were professional. The app began glitching and support fell short of resolving the issues. The app would freeze up, same profiles were listed as my likes-despite deleting them from possible candidates, part of the black pkg- included perks that never worked. When I contacted support the answer to resolve: restart or log out. (As if we don’t all know and attempt this when all fails) after talking with some of the “likes” they experienced the same kind of glitches within the app- which indicates it’s not human error and obviously out of my control. In the end… I lost several days of my 60 pkg swipes - no fre spins… and an app that worked less than 50% of the time…. For a fee of 100$ 😔not worth it! I reached out several times to customer service.. I see the same generic response each time as others have indicated. There was never any technical support- just the brush off.. did you reset preferences? Did you logout? Did you update the app? All of the things we try ourselves for a quick remedy. You are essentially paying a high fee for little matches, no tech or customer support, and the app encourages lots of in app purchases. Couldn’t be more disappointed..Version: 7.4.0

Not impressed...giving it a chanceSeveral things lacking compared with the other apps out there like the ability to include height and location in your preferences. You only get 30 possible people you can “swipe” on daily. For me, my odds of swiping right on anyone are already super low, so this makes it even more limited. I also feel like I’m constantly getting notifications about features that seem appealing, but they of course all require you to spend some amount of money, and with this particular app, the prices are really high in my opinion. The “free” version isn’t impressive enough to me to justify the price point. Major plus I see with this app, is the selection of attractive men with actual educations and careers. That being said though, I have to yet to find out if they are all just models or actually real people. Will update review after trying it out for a bit longer. Oh and the “boost” option is a joke and waste of money..Version: 6.1.12

Free version is uselessThey lead you into paying for the subscription or otherwise your profile is not shown anywhere. First day of downloading it I had 500+ views and 100+ visits of my profile then that number halved and now after 6 days my profile is not shown to almost no one. Swipes are incredibly limited, they keep on sending me messages and pop ups asking me to pay for the subscription. I’ve never paid for any dating app I used, even the super exclusive ones and yet my profile has always been incredibly popular, this one forces you into negative thinking so to take your money. I understand they need to make money from somewhere but manipulating people who want to find love in this way is despicable. I was thinking of trying it for a bit before taking the paying version now I won’t use it anymore..Version: 6.6.2

To expensiveWay to expensive I have a few interested but could see them because the paid membership for a month is 149 dollars and you lose liked by swiping no that’s a rip off it should only been that the likes are used when you like someone not when you don’t So over all I wasn’t happy with this app at all.Version: 7.19.4

Something very wrongI had a membership previously but was not convinced the quality of profiles was good but thought I would give it another go... bad choice! I received a message that I had received over 50 likes and could see them if I took a black membership. 6 month membership seemed best value for money but not inexpensive. The app started freezing, I got notification of new matches but there weren’t any new ones when I opened the app and the 50 likes were almost all likes from when I had a membership before... strange thing is that I had unmatched or blocked them.... if I had known that I would not have paid the subscription The issues with app not working and messages not being visible started soon after I took the paid membership. I reported the issues and was told issues would be fixed including old unmatches/deleted profiles being removed - there was no explanation how that could have happened. I reported issues several times and was told they would be fixed and had been fixed but the same issues came up again. Finally I deleted everything from my profile and contacted Apple for a refund (which they have done) and to asked them to verify the privacy policy of the app regards to data management..Version: 6.3.2

Horrible!This app is the worst dating app I’ve ever seen. It’s ridiculously expensive and so many bugs. You can’t edit what part of the photo you want to use. The app constantly freezes and doesn’t load likes. For something so expensive you’d think it’d actually work!!.Version: 7.18.1

Good Quality, App Features SubparI tried it for a month, since I wanted an experience that presented more quality. I did find that it was an overall decent experience of intelligent, polite, and successful people. However, I don’t like a lot of the features of the app. I paid $100 for a month, and it only let you view 30 profiles. It also didn’t allow you to filter out location in very much detail or things like religion and political views. So about 80% of the time, I was viewing profiles that were not going to be a match. For that reason, I felt it was a waste of time and money. If they fixed that, I’d probably renew. I decided it wasn’t really worth it. I don’t really have a lot of time to sit on screens chatting and swiping, and considering the demographic of people on here... I’m shocked they don’t make the filtering process much more efficient..Version: 6.3.4

ScammersJust watch out everyone of this scammers after I purchased a pack they blocked my account cause of a fake profile month ago which I made her feel idiot!!! Luxy was waiting for me to do the purchase and then blocked my account!!!! I’ll send SS of the kinda profile which in this app are active and supported by Luxy or maybe those profiles are running by Luxy guys. anyway full of fake ppl and profile, don’t be cheated through their name and appearance..Version: 5.3.18

Apparently no man lives in the UK on this site if the search is to be believedI gained my membership via amount of visits males paid to my account. Not exactly a feminist position but this turns into hopefully getting rid of some less attractive males too .. we shal see ... well big problem is the search engine is dreadful ! Put in london you get either 6 men 1 man or 0 men which either means either the engine is stuffed or the uk catch man is non existent !!!! Obviously next issue is the fee to chat £70 a month ... for not many people in your country 😂😭 enough said ! Oh and I had 300 visits for two months which I’d viewed and wasn’t interested in and today I have 71 over the last two months which makes me think the visits are now being recycled into views of available people who of course don’t live in the uk but Australia Mexico and Orlando which is hand for a quick drink to find my match lol 😂 Live And learn I guess.Version: 6.1.14

I can’t believe I paid $100So, I had high hopes. Unfortunately, there is NO way to set distance at all. I can pick general “NY area”-but it’s the same 20 people. All the time. If you’re not specific about geographical needs, you even see Europe. Whyyy would I want to match with people on the other side of the planet for a relationship? For $100/month I expect to be able to see more than 20 people in the NY area. I feel ripped off and I would like a refund. I just joined today, but there is no way to contact anyone for this matter or at all. I responded to the robotic generated “help person” who sent the first couple messages on the app offering to help. I asked both woman about this and not one responded. I might call my credit card company if this review doesn’t get someone to personally email me or call me to refund me. I am warning you all: don’t pay for this. Just don’t waste your money. There are free apps that got me wayyyy better results. Where can I call or email someone for a refund???.Version: 6.1.8

Save your moneyThis app is horrible. Spend 700 somewhere else.Version: 6.11.0

GarbageWaste of money. You get matched to 10 and 30 years younger than you from a different countries. So childish and not about a deal match. Also I specifically asked not to be matched with someone younger than me ..Version: 7.17.1

Save your time and moneyPaid the expensive membership and I’m not being shown anyone close to me (because there probably aren’t people around here). I live in Ontario Canada and there’s no one within driving distance… and lots of fake profiles with no info. What a waste of time and money, I wish to have a refund. Not recommended for Canadians..Version: 6.10.0

Scam, WASTE OF TIME, Beware!I’ve tried to maintain my profile on here but some how it always got reported or taken down. I verified my profile, photos and still was taken down. Customer service or help? Forget it. Very incompetent service and app, they never give you actual facts, they copy and paste the same response. I believe they target specific people to take down. If your incredibly good looking your profile is most likely to be seen more and eventually because it’s causing so much attention they will report you. It’s happened to my friend who also downloaded this app. It’s not worth the money or time. You will get frustrated knowing you can’t online date on this app because the more you grow then more you become a target. It also could be you not responding to people your simply are not interested in, people can report you for whatever reason, if you don’t respond or interact with the people who are constantly wanting your attention they will turn around and report you. If you get enough people to report you because you simply aren’t into them, they will take your profile down! This app is so shady, there’s no guarantee or security either. I would not upload your images because they will use them for advertising. BEWARE!.Version: 6.0.74

Where is the customer service?The only reason I’m leaving this one star now is in the hope that someone would a actually bother to read this and reply to the 3 emails I send to the support team and the press team! There is an issue with the reset your password option and I have been trying for the last day to get an email with a link to reset my password but I have not been successful! And I am receiving no support from the so called support team yet you call yourself Luxy and charge tons of money!!! Where is the customer support here??? I need someone to come back to me ASAP because it’s ridiculous!.Version: 6.0.52

Very disappointingI genuinely met someone for here and we dated for a while it unfortunately didn’t work out as he was from NY and me london.. I went back on here im currently doing my masters in architecture I paid for membership and then when it expired i didn’t re buy as I went on holiday to thailand and just didn’t want to be on the app on the last day of my holiday they blocked my account and said it was due to there guidelines one of which was harrasment or suspected sugar baby!! sugar baby? i sent an email with evidence i was who i said i was and told them i just was on holiday and they didn’t re activate my account… I mean i’m an educated young woman and business owner I was on the app to meat someone genuinely so feel very discriminated against for no reason such a shame. the customer service were very rude aswell. i’m appalled tbh ...Version: 7.18.7

Unethical Site: MISTAKE COST ME $500!!!!I wanted to try the site short term. I accidentally chose the wrong subscription term and without realizing it, had chosen a year subscription instead of (1) month...for $499!!!!! What the hell?? Of course I don’t want to pay FIVE HUNDRED DOLLARS to try a dating app!!! I realized my mistake and tried to cancel or even adjust the subscription in under 24 hours. When I reached out to their “support” email, I was told there was “nothing they could do”, and that the terms were stated clearly on the subscription page. Let’s be honest: they can do whatever they chose to do, as it is their company, so they are choosing to screw over their “members”. This is completely unethical, especially when I have expressed that I do not want this service, it was a complete mistake to hit the year subscription button, and that I do not want to pay this astronomical amount for a service that I don’t even want, especially for, yes, FIVE HUNDRED DOLLARS. This is completely absurd and I will he exposing this company and reporting this to every possible agency, including Better Business Bureau. DO NOT EVEN DOWNLOAD THE APP. God forbid you make a mistake and hit the wrong button. You might be signing over your first born child, or whatever the hell else they wish to take. Completely unreasonable and UNETHICAL. I STILL WANT MY REFUND..Version: 6.0.4

Platform is cheaply made for a name like LuxySuddenly the app stopped registering my likes and I can no longer redeem coins and I am unable to play the card game because I no longer receive one free daily game when I used to receive 3. Sometimes the messages you send don’t go through and you have to resend repeatedly. The amount of money people pay is not to actually make the app better. The average premium membership is $100 and the app platform looks so cheaply made. Also, I’m starting to think a lot of the profiles are fake because you match with so many people but no one actually speaks. The rankings for highest ranked charmers accounts look fake and have nothing written on the profiles half the time. The people that do message are usually average looking guys with unverified photos and bad taste in personal style. I’m seriously considering quoting the app. I’ve been using it for months and haven’t had one guy ask me on a date yet which is unusual for me..Version: 6.9.0

Bad locationIt’s terrible like other people are saying, you can’t choose your location, this is both UNSAFE and not logical ..Version: 6.14.1

Profile Pics Rotate, Unresponsive Customer ServiceI uploaded some profile pics, some rotate at 90deg and some at 180deg. There is no auto rotate function on the edit pic, so I contacted customer service. The response was “we can’t find your profile”, which I just paid dearly for. When I sent them it again and a pic of it showing the issue, the next response was “we already responded” (with the useless comment above). The site itself is OK, not terribly user friendly and hoping for a better filter function..Version: 6.0.8

Do NOT get this app.I accidentally made a purchase for the yearly subscription which came to $600, instead of the monthly one and emailed them and they refused payment reversal. I am extremely unsatisfied with this app. Everyone on the app is located extremely far away and the first and only person I matched with ended up being a bot of some sort and a catfish. Their response email was written with spelling mistakes and I’m pretty sure their team is located internationally. You’d get spammed by their teams’ bots on it too that offer no help either. Please stick to Hinge..Version: 7.2.2

I don’t like the conceptSo I downloaded the app, and people liked me and kept sending me roses and wanting to send me messages but because I didn’t buy a stupid package I got vouched out, and when I clicked on their profile it brought up the box to pay for a package - like you’re set up to fail. Some people won’t buy the package to give them more exposure so more people don’t see their profile. That is distasteful to me. Seeking Arrangement was better in that regard, I’m sorry, I would’ve liked it a lot better if I had more of a reason to fork out money for an app when I’m not even sure I’ll get my money’s worth..Version: 5.3.8

Waste of timeI downloaded the app 100% completed my profile and let the magic happen, every time I check I had a 60%+ rating even less than a minute before hand (the minimum requirement is 50% to gain access I had over 20/30 people view my profile and gift me roses. So when I get a notification 30 seconds after last checking my score saying I have been vouched out I can’t help but think the only possible way to get in is to purchase the program, my score hadn’t slipped below 55% for over 15 hours. I feel as though my time has been wasted..Version: 5.3.18

UselessUnless you buy a 700$ membership, there are absolutely no free features. They keep saying there are but you cannot do anything.Version: 7.5.1

Scam AppThe app hooks you in by showing you fake photos of men, then when you pay they all disappear and there are no matches in your area. If you are contacted by someone it’s by creepy looking men from the other side of the world 20 years older than you or ones asking for a follow on instagram, if you check them out on Insta they only have girls as friends and half are fake profiles. Suss or what. And apparently people are “verified”. The app crashes, freezes and constantly asks you for money, if you buy the horrendously overpriced monthly membership you still have to pay more and more to get multiple in-app features in order to use the app properly. Don’t waste your time with this one. Really dishonest and greedy developers who are clearly no longer investing in the apps performance, instead they focus on ways to scam more money out of people in the quickest time possible before they catch on the app is just taking them for a ride..Version: 7.18.0

BEWARE SCAM ALERTTOTAL SCAM! Do not fall for this app or purchase any of the memberships on there. I first came across this app via a TikTok ad. I made an account and was instantly bombarded to upgrade to a membership to access any of the features on this app(I.e. Profile Views,MESSAGES, & updating preferences) so really if you do not fall for the constant bombarding, & harassment of encouraging you to UPGRADE YOUR MEMBERSHIP, you will literally not have access to anything on this app. It came across as a sort of secret arrangement app targeted to younger woman/ sugar babies looking for men with high profile careers. Also the “men” on there are also 1000% BOTS claiming to all have high profile careers (“CEO’s”, “President”, “Strategist”) making this app extremely enticing to any sugar babies or girls looking for a pay day. DO NOT FALL FOR THIS! There’s definitely people working for this app that are behind those profiles just to get you to spend your money on the memberships. Also all the “men” on there will be outside of your desired area. However I definitely wish I would have thought of this app first 1000% con artists! Also a 4.7 rating? BFFR Those stars are definitely bought. Make sure to read all the reviews first before getting scammed!.Version: 7.9.0

SCAM !!!!!Downloaded this app thinking it was 50 a month and the took unauthorized $699 out and the customer service sucks they have not gotten back to me and have not responded to any of the 3 emails DO NOT DOWNLOAD THIS APP it is a huge scam they advertise on IG and deleted the only account on IG that they had THIS IS A SCAM worst customer service ever i dont even think they have customer service I called the only Number linked to this account and he said many people are experiencing the same thing and to call the cops . ???.Version: 7.10.0

DubiousI was vouched in after 24 hrs without any problems but during the wait time I had every visitor from the Hot list of people, all v attractive men. They’re clearly making v attractive profiles to view your profile to make you think every guy on this app is like that to get you to pay for Luxy Black membership. After I was accepted it went downhill... a lot of older or usual tinder types - hardly elite or exclusive judging by the rest of the profiles. I had a lot of likes, views, visitors and roses the first day. By the 3rd day I literally had hardly any visitors to my profile. I’m guessing they don’t promote you unless you’re a member even if you’re hotter than their so-called ‘Hot List’. On tinder I got 28,000 likes, over 5000 on Bumble. I’d say I’m v attractive and I’m a real profile trying to find someone credible. It sounds a good idea but it seems this app just lures people to pay for membership to send scantily clad women roses who will prob never reply and rich guys treat it like a sugar bowl. The cards are a scam to make you buy coins. You will never land on a free membership, only 30% off a membership to tempt you to join. You only get 30 swipes a day unless you’re a member. It’s too expensive to join. There are too many people on the site. I think I would stick to other apps than date any of these shallow people..Version: 6.0.20

Bad functionality, complete waste of moneyFirstly as an app, it’s clunky. The search engine is very poor, and the app itself doesn’t load well and is slow. As far as if you were thinking of upgrading, do not. Even when you pay their exorbitant amounts, Left swipes count as swipes and you only get very limited swipes per day. You only get 3 messages per day too, which is absurd. And the users are all spread all over the world, unless you are not picky at all (which this app claims it only has high profile users), you will not find a match in your area. It may be useful if you are very rich, don’t care about the app being slow and mostly broken, and want to match with older people and don’t care where they are. If not, avoid this by a mile..Version: 7.2.1

DisappointedIt is advertised as a dating app for people of high society, but since it has an option to buy your way in without going through screening, most people there are actually not upper class. Also their screening process is only based on pictures and income which is not so hard to lie about. The trial part shows pictures of people from other countries and does not show an idea of the quality of people in your area. These put aside. Their customer service is not what I expected. I was very unhappy with my purchase and asked for a refund the day of purchase, as I understood I was not going to use the app anymore but after exchanging some emails and trying to change the subject for me, they said in the last email that refund is not possible for my case. I mean, guys if you advertise as an upper class app, that is not the way to treat your customers as they do not have time for that kind of email exchange..Version: 6.13.3

Waste of moneyI bought the Black membership and had to pay for boosts, because otherwise my profile get no visits. My photos are good quality and I look above average. Some of my messages don’t get through. Some I see on my ipad only, others on my iphone only. Website crashes often. I got duped by fake profiles as well, disappointing. I don’t have time to invest in swiping 60 times a day for a sub-part experience and no quality matches. Overall, a waste of my time..Version: 7.3.2

Not interestingPeople are not serious. Not that much people from Canada. Expensive app.Version: 6.1.2

Overpriced, can’t match anywhere within several hundred miles without payingThe app is limited to 30 profiles a day. They only offer profiles in other countries of hundreds of miles away. The prices are extortionate to get a membership just match with people that would be a realistic prospect in terms of distance to date. I was unable to delete or deactivate my profile on leaving as the app appears broken here. The profiles for the most part look fake. The whole app appears to be a bit of a scam. They send constant messages trying to get you to upgrade to a black account. They become pretty irritating quickly I would recommend any other dating app over this one. Tinder, bumble and hinge all allow you to match with people nearby without needing an extortionate subscription. I’m sure people would be more likely to pay for an app if 1) There was evidence they were trying to match you with people nearby 2) the prices weren’t so excessive 3) the profiles seemed more genuine In my opinion don’t bother downloading it, you won’t be able to date anyone through it. I’d be interested to know if someone who paid for it was able to but I suspect all they would get would be fake profiles and scams once they got that far.Version: 6.12.2

Garbage and terrible customer service.Update: I just received this: When you upload a new picture, it will be reviewed to be displayed. Pictures that don't meet our requirements can be rejected, e.g. blurry images, unclear pictures and mistakenly sized ones. That is not the issue! THE ISSUE IS YOU NEVER REVIEWED IT!!!! Another epic fail. My review will remain the same. I got the app. I got a ton of messages. But I can’t review/respond until my photo is approved. But my photo was never approved. I keep getting a message saying it takes “up to” 24 hours to review. Well that was over 2 weeks ago. I tried messaging support - zero response. Just an automated “pay $99/month” message to skip the wait. Well, if you aren’t even going to approve my photo, why would I pay for this? Don’t waste your time and certainly don’t waste your money..Version: 7.13.0

Not worth itWill not let me delete profile until Approved photos are uploaded....huh?.Version: 6.4.26

Deceptive pricingThe pricing on this app is deceiving. They offer monthly for $99, 6 months at a monthly rate and 12 months at a $40 something dollar rate. It doesn’t mention that if one signs up for the year $488 is immediately withdrawn from your account! It only moves to the next screen confirming the monthly price NEVER stating the entire years fees will be taken immediately. Leaving the buyer thinking they will be charged a monthly fee only to see the larger fee deducted. They refuse to give me a refund! This is bad business. Also, the matches are mostly people in other states and countries. There are also many sugar baby/daddy red flags all over the place, they say they protect against that yet it’s pervasive throughout the site. Very disappointed with this app. It is also not easy to cancel the subscription, but since they charge a years fees up front it does give you a year to figure out how to not let them steal your money the next year..Version: 6.6.6

Fraudulent Prejudice ScammersPlease report this app to the Better Business Bureau, Apple or Google Play and your State Attorney for their fraudulent activity of taking your money and then blocking your IP address. They say it’s due to guidelines on their website but that is a lie to get people reading the reviews to think ALL THESE PEOPLE GIVING ONE STAR DID SOMETHING WRONG. Which is more abuse on top of not accepting people of diverse backgrounds into the app, allowing fake profiles, continuing to use your profile and pictures after they have blocked you from entering your account, having you pay hundreds of dollars for coins/membership then stealing from you by closing your account soon after, allowing their abusive male members to make false claims which they know will get Luxy’s administrators to block your ip (with no proof of claims.) Don’t just give them 1 star, write a short description of their fraudulent activity to the app stores, the BBB and your State Attorney/Consumer Affairs. This needs to stop, I know a large amount of people who have had terrible experiences on this app and they continue their fraudulent activity. At some point they need to be on the news and shut down/sued..Version: 6.6.6

ScamThis app is a scam. Once you create your profile it will try at all cost push you to pay premium but does not allow you to delete your profile. The profile that shows as visitors are phishing so you think they are real but have to pay to talk to them. I really want to delete my profile from there but they don’t allow, there’s no delete profile option anywhere.Version: 7.1.0

Literally the WORST!!!I am glad I only wasted $99 on a month membership! This is a total rip off! WITH a membership you get LIMITED swipes per day and no ability to set age or parameter filters! Literally the worst dating app ever!!! It is the most unfriendly user app I have ever encountered! If you are interested in matching with someone 20 years outside of your age range on the other side of the country—this app is for you! Luxy—you are a complete joke! With a membership it should be unlimited swipes—it is interesting how when you get to the end of your swipes the attractive members start to pop up 🙄 because even if you swipe left on someone (don’t like them) they count that as one of your swipes. Another thing I recently noticed is that they will alert you when you receive “a gift” but you click on the notification and it simply takes you to the site and I could not for the life of me locate where to view who gave me a gift. Luxy really??? User friendly is not in your vocabulary, I get that it’s really difficult for some start up’s, but please schedule a lunch date with Bumble😂 I would NEVER pay for another membership on this site! Absolutely ridiculous!.Version: 7.7.0

Can’t use any functionThe purpose of a dating app is to find a long term relationship. I was hoping this would be different from others, but I can’t even try it out. After being vouched in which I figured I had to do since I didn’t make the 200K minimum requirement for the website, I could not do ANYTHING. I assumed after being vouched in, you didn’t have to pay because you are “good looking” enough to match with the men or women who make the 200K or more, and let’s be honest most rich people want an attractive spouse. But you truly can’t do anything.... you can’t message, look at your likes to match with them, choose what CITY you live in so you don’t match with someone half way around the world. Basically all you can do is set the age you want and gender, view people who visit your profile, and go through up to ten people a day to possibly match with. How is this even condusive to finding a date? You shouldn’t even “vouch” people in if you aren’t going to let them use the services you offer without paying. If I made over 200K I would pay... I don’t and I’m trying to find a guy who is better than the 23 year old hanging out in East Village smoking weed until 3AM..Version: 6.0.10

SCAM!!!UPDATE: Luxy seems to have responded but failed to respond to my initial question which is why is there a double “vouching process” after already having been vouched for by the members of Luxy. A week passed and unfortunately nothing so i just deleted the app. Again…SCAM!! Got the app FOUR days ago!! Went through the 24hr “vouching” process where members decide if you’re up to par to join the community. Ok that part I kind of get…now my page is PENDING approval from the “Luxy team” mind you this is after my pics & email have been verified. Sorry but I’m not trying to date anyone on the Luxy team so why do i need their approval after I’ve already been accepted by the members, those which i am actually trying to meet and Vice verse. Also location makes no difference on here, I’ve used the app before and changed numbers so i wasn’t able to log in and lost that account but when i did have it i was in NY and all that came up was London based and EU based options. Something tells me that now that I’m in London I’ll be getting NY matches 😒 don’t believe the 5 star ratings…if you actually read the reviews the ratings don’t even match what the reviews are saying..Version: 7.2.2

RacistI cannot respond to the app developer so I thought I’d update my review here. I am a black woman that signed up for this app, and there were mostly white and racially ambiguous men in the Metropolitan area. If I expanded my search to other states across the country, I would be more likely to see a Black man. I am not interested in dating someone 14 states away. I signed up for this service at the same time as my white friend who has the same quality pictures and we make the same amount of money, but she was approved for the app and I wasn’t. The only difference between her and I is: race, and I actually have a masters whereas she has a bachelors. The only way I would be able to get on this app is if I pay their fee which is 3x the rate of all other dating apps. There are problems in the design of this app that allows for racial disparities. Don’t waste your time, unless of course, you’re racist, then this app is for you..Version: 7.0.6

Joining takes foreverAs a woman, I would expect the joining process to be simple. However, there’s not one but two screening processes in attempt to get you to pay for their luxury subscription. It makes no sense and is a scam..Version: 7.20.0

Not That GreatDefinitely got my hopes up using this app. There are some real people on this app, but for the most part it’s just a money grab and a waste of time in my opinion. I live in a large city (Toronto) and there weren’t many men in my area on the app, so you don’t have a lot of choice. If you have a free account you only get to swipe on 30 people per day. The problem is that you can’t filter by location, so half the time you’re swiping on guys in India or Venezuela and it won’t allow you to only swipe in your area. Which is obviously useless. A membership is $600. What woman is going to pay $600 for a dating app that doesn’t even have many men to begin with? For $600, you can go to your local high end matchmaking service and they can actually provide u with a quality service and vetted dates. Not an average app..Version: 6.2.2

Frustrating process, doesn't seem real.Seems to have some great quality established men so I'll give a star for that but I honestly don't know how anyone can pass their 14 day challenge. Everything they say to do to help yourself along only paid members can do. With no ability to swipe right and no ability to respond to messages sent by visitors (whom I'm assuming are paid members who you're suppose to be able to respond to?) I'm not sure how you can. These are the very tips they give and instruct you to do in order to be able to do better and obtain access but aren't offered while pending a free membership. Feels very much like a waste of time to log in everyday only to be able to swipe left which by their own admittance decreases your chances of gaining free membership. Not that they're obligated to let me in, but it sure is frustrating to be told how to increase your chances of gaining free access with options that only paid members can do, while waiting to see if you’ll be accepted for a free membership. It's giving gaslighting and manipulation. It's confusing..Version: 7.6.2

Beware! Poor customer service!Hi guys Definitely don’t be fooled by this app. They say it’s an upscale app for good looking accomplished singles 🤣 so I’m a Surgeon and model and I had been a verified member for over a year. I didn’t use the app for half the year however I decided during this summer to meet someone special. Got back on the app with the same verified profile and out of the blue they have deactivate my account. I’ve written them and they have not verified why it’s been deactivated no explanation and they say it’s been deactivated so nothing can be done. They left me on for a year due to being a model and surgeon And was good use to promote for their own needs but since I was not active for a long period they decided to deactivate. Definitely use their clients for their own needs and their response isn’t in fluent English. I believe they are based in HK. Very poor customer service. All my friends who were black members who I recommended have deleted their accounts. Complete scammers guys! Very superficial! sCammers.Version: 6.3.10

Terrible dating AppI am on a few Apps and wanted something more up market. Once you pay for your membership, you then have to continue to pay for everything. You get very limited swipes each day (which I think is down to a lack of members in the region). The App is not intuitive at all, although I filtered people in my location, the stack kept coming up with people on the other side of the world, using the limited swipes I have each day. Not at all impressed, would not recommend using this App if you live in Dubai Also the signing up process is exceptionally misleading. I thought I was signing up for a 12 month subscription payable monthly, but ended up paying the whole year in one. They refused to change the subscription, so I am left using a really crap dating App, with very limited people locally. Thanks for your response, I have filtered to just Dubai. Tonight I had 60 swipes, each one I looked at loved in places ranging from the US, Canada and across Europe. If you think this is close to me and it is possible to have a relationship then maybe you should rethink your App. I am not looking for a long distance relationship. You lure people in with selling this as professional and good looking people but actually most of your members seem to be in India, certainly most of my likes are coming from there..Version: 7.19.2

Do not buy!!!!!Do not believe these reviews. You cannot search by location. Your search results always show up with people who live in other countries, other states, etc. I am north of Boston, MA. You are only able to put a state as a location or a capital of the state. Regardless on what you choose, your results have nothing to do with the location. I entered Boston, and my search results would be men from Canada, Italy, New York, Florida, Bulgaria, Philippines, Brazil...I think you get the picture. How is that helpful?? Then you have people liking you from all these places. Why? Why would someone in Brazil “like” me? It’s completely bizarre. I work in software and am a software tester. Whoever their developers and testers were, they did an awful job. Do not waste your money. Also, I don’t think some of these profiles are real and if you look at some of the women on the site they look like escorts. I have contacted the company and their response was “widen my preferences”. The only thing you are able to widen is age. So I’m 47 and have the age range as 38-56...so I should increase it to say 60+ because that will show me people from my area? 🤣 Because increasing the age is going to fix the location preference? Luciana is the “support” person and she won’t respond to any of my texts. I asked for a refund within 3 hours of purchasing the app and they said no. So now I’m out $106 for an app that is useless. I’m so upset about this..Version: 6.3.14

Eh.. No$100\month to see guys that aren't even in the same country as me isn't worth it. Forget about messaging unless you pay up too..Version: 7.18.0

No free features, confusing UINot the most intuitive UI, app is annoying to use, there are constant pop ups asking for paid membership. I wasn’t able to use the app at all, before eventually deleting it, still have no idea if it was worth paying for and if there’s a worthwhile membership base. It also prompts you to pay to get approved faster but realistically it only took a day to get approved. Too focused on $$$ and mot enough on UX..Version: 6.6.2

The worst app I’ve ever usedThis app is a scam or what? The subscription keeps popping up and i can’t even close it. I’m in Australia where you hardly see any Aussies on this app. What’s the point of subscribing to this app? Anyways this morning I opened the app, then the subscription popped up again and I couldn’t close it. So I wanted to exit the app instead but it wouldn’t let me. So I double tapped the home button to exit the app and all of a sudden the payment was taken. Like what?? I need the refund! The worst user experience ever!!.Version: 7.12.6

Not impressedI’ve been a member on Luxy for a little while but it continuously asks me to change my default picture. Every decent picture I wish to post of myself the app will not accept. I can’t do anything on the app unless I upload a acceptable picture. The pictures I wish to upload meet the requirements but still won’t accept them. I am posting genuine pictures of myself, I have messages from other members I can’t access because of this and it’s rather frustrating..Version: 5.3.18

ScamIt's a scam guys.Version: 7.14.2

Complete rip offIt says selective local dating. And you can’t even set the geography or the age of the candidates that you see or that reach out to you. I live in Alberta and I’ve repeatedly got men reaching out to me from everywhere but Canada and everybody except people in my age range. No ability to restrict that.Version: 7.3.1

ScamCan not believe there’s a dating app more of a dumpster fire than Tinder but here it is. And the difference is Tinder doesn’t charge as much to screw you. I’m thoroughly convinced that any/all of the positive reviews of from the employees’ moms. I signed up, waited the 24 hours to be vetted. There were some handsome men I could see during those 24 hours but couldn’t connect with them. Decided to finally pay for a one month subscription just to see. BAM!! All those accounts are gone. I had screen shot a few so I would remember to lol them up. F/u with them on IG: two were accounts that were over 4 years old, and one was a guy who had his pics stolen. Then it started glitching on day 3. Thought it was my phone so tried to add app to iPad. Did not accept login credentials, instead it started a new account and I had all new likes- nothing transferred over. Since so many accounts on here are “tech start up geniuses” and “CEOs” you’d think they’d find someone to fix the app. And speaking of likes, I’m not expecting Josh Duhemel on here, but I also wasn’t expecting the 5’, unemployed , 70 yo from India either. Save your money. I’ll be telling all my friends at the hospital what a rip off this is..Version: 7.4.0

Bug Issues-Never Received Services Paid forI purchased the member; however, things went downhill after the purchase. My avatar (photo profile) was never approved until my last week. This was after I photo verified myself before purchase. I purchased boosts and coins, all to realize that my boosts did not work and would not complete due to them failing to approve my photo in an adequate amount of time. I complained to their customer service Luciana and Amanda. I even sent multiple photos of the ongoing bug issue after my photo was approved; however, they never responded swiftly and all of their solutions failed. I had to uninstall the app multiple times and log out to receive messages and to try to fix my boosts. Nothing worked. So it is a total waste of money. I asked them to fix it and I will keep my membership. Still no help and no solution. I also asked for a refund me for my boosts and unavailability to be seen due to their slowness and failure to approve my photos so the app to properly function. Still no response or help. Their several free boosts were not able to be used as well. The app is very buggy. The notifications don’t work when you’re messaged. It’s basically a sinkhole money pit. You don’t even get the full services after purchase. The concept is nice; however, the simply doesn’t work. You’ll spend more time troubleshooting then connecting with matches. Save your money and try another service..Version: 7.15.6

Do you let real girls in?I saw a youtuber blog about this app, her title was click bait, that should have been a fair warning to begin with. The idea of the app was quite intriguing though. Who doesn't want to date a man with ample resources? You'll probably learn a thing or two! Anyway, I may have not completed my profile in its entirety but, I certainly included things that I considered important. I got a few visitors who were young and not within the age range I was looking for ( 40 and above ). Some of the pictures in their profiles looked photoshopped, and like magazine spreads, which is fine, who doesn't like an attractive person? But what bothers me is how they'll be able to keep the facade offline? Anyway, I kept getting prompted to pay for a subscription for faster entry into the website, which would be a nice gesture I suppose but, if I don't get "accepted" I'd rather spend my time somewhere else where the men are real and the wealth and resources are facts and not just an online persona. Honestly, I think this app is a scam. I hope people are smart enough to avoid getting swindled for the sake of love..Version: 5.1.46

Can’t reply backYour profile will be put out there for people to view. People will message you. You won’t be able to reply back unless you pay first. The app should just charge upfront. Update after developer response: It still doesn’t explain why I received a message that I was unable to reply to unless I paid..Version: 7.8.3

Subscription cancellation for wrong subscriptionI had reached out to the support team as it relates to my subscription cancellation as I had purchased the wrong subscription (Luxy Plus) thinking it was the Luxy Black. However, no one had answered my email and I feel as if I am being ignored. I reached out to the support team already about something else last year and received feedback the same day, now it has been two days and still no response. Please to cancel my current subscription refund so I can purchase the one that I want. I will not upgrade as that is more expensive than the discount I would receive purchasing it straight..Version: 7.15.7

Worst app everI’ve subscribed for 3 months then switched to one month subscription due to the fact that i’ve been charged unconsciously and never got my refund !!! Still didn’t even receive a response from the customer service or luciana ... this is a SCAM don’t download it!.Version: 6.1.2


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