- 37.9LEGITIMACY SCORE
- 41.9SAFETY SCORE
- 4+CONTENT RATING
- $12.99PRICE
GoCamera – PlayMemories Mobile App Complaints & User Negative Comments 2024
GoCamera – PlayMemories Mobile app received 103 complaints, negative comments and reviews by users. Have you ever had a bad experience using GoCamera – PlayMemories Mobile? Can you share your negative thoughts about gocamera – playmemories mobile?
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GoCamera – PlayMemories Mobile for Negative User Reviews
✓ Very difficult to connect to cameraNot worth the frustration. There are plenty of more functional apps to control your camera. Waste of $15 that I’ll never get back..Version: 4.12
✓ Buy gum or toothpicks instead!!They said it was tested on the a6000 camera which I have. I must have a defective camera because this app absolutely refuses to connect. They never gave the results of the test and the lists of compatible cameras excludes a6000. That was a slick move. Also the app does not have a lot of features. It very basic. Go buy gum or lighter. You will get more use from those than the app.Version: 4.12
✓ Unable to contact to my Sony camHi there can you please help to get this app going,I have spent $22 but it still saying unable to find camera?? No setting or anything just keep trying contact somewhere???help Or money back Thanks.Version: 4.12
✓ Doesn't even workI BOUGHT this app to control my Sony A6000 camera. When I could get the WiFi to work the app was buggy and then wouldn't connect a second time..Version: 3.8
✓ Still doesn’t connect to cameraTried numerous times to connect to my camera and camera still can’t recognize/connect. App should have other steps to connect directly with camera. Should be something in settings..Version: 4.1
✓ I want a refund.Does not work. How do I get my money back?.Version: 4.12
✓ POINTLESS PURCHASEDon’t bother buying this app when the imaging edge app works better and is free. Wish I’d seen this review before purchasing.Version: 4.12
✓ MisleadingThis app is awful. Too bad there wasn’t a trial period before I wasted money on something I’ll never use. It does not, at all, do what I was lead to believe it could do. Waste of time and money..Version: 4.12
✓ One star is one too manyDon’t waste money and time for this app. It expensive And it does not work. I wan a refund,.Version: 3.8
✓ Don't touch!Just paid for this and I'm furious. It does nothing more than the free Sony app. It claims that it will give "full control". Rubbish it doesn't! Apple, why do you allow apps on the App Store that don't tell the truth..Version: 3.1
✓ 👎🏻👎🏻👎🏻👎🏻This app no longer support and it doesn’t work with the Sony cameras. I was asked to pay more than 8$ just to find out that Sony no longer uses this app. I would like a refund..Version: 4.12
✓ Does not work with Sony HX-80Bought this app to use my camera in remote mode. I cant even connect it to my camera let alone see anythign realting to the Camera Guru which was supposed to be part of this bundle. A waste of Money !! Dont buy it unless you can get a refund when it doesnt work !!.Version: 3.8
✓ Go cameraThis app doesn't even work. I took one picture thru the app and it froze and I couldn't even see us trying to take pictures. To make it worse, I've only had a chance to try use it today but purchased it about 2 weeks ago but it wouldn't connect then. Now I can't even get a refund on it..Version: 4.1
✓ Did not workConnected to my Sony alpha 6300 but simply no image on my phone..Version: 4.1
✓ It does not workI have an iphone13 and my phone keeps freezing aling with it not working with my camera. READ THE REVIEWS First!! I wasted money on this app, I hope it works for someone. I requested a refund through email as this company is based out of Australia and I'm State side..Version: 4.12
✓ This app crashes more often than it shouldI really want my $5.00 back. I literally took 3 pictures in 1 hour I kept turning my phone on and off hoping it would catch on eventually but nope it’s the app. It would be a GREAT app it it worked..Version: 3.8
✓ Charged for NothingI downloaded this app for my sister’s camera, and it isn’t connecting at all. I would like a refund because I paid for a service I am not getting..Version: 4.12
✓ UselessDoesn’t find the camera. If I could give no stars I would..Version: 4.12
✓ READ THE COMMENTS DON’T BUYI now feel so stupid that I haven’t read the comments before purchasing the app... it’s false representation and should reimburse all the clients... the app doesn’t do at all what it shows it does... it just crashes and nothing else... I wouldn’t be surprised it just hacking our informations... programmers can’t be that stupid... the free app works just fine... so really don’t bother....Version: 3.8
✓ RubbishIt’s not connecting to my sony a5100 waste of money ..apple app can i refund my money.Version: 3.8
✓ This is terrible don't buyI have spent hours trying to connect and no luck. Really regret buying this.Version: 1.2
✓ Doesn’t workCannot connect to Sony Alpha 6500.Version: 4.12
✓ All bad, get camroteJust wasted 9 bucks on this while on the shoot because I needed to get my photos on to my iPhone to try and edit/send to the client asap. Can't upload photos you've already taken, and even as a remote it's SUPER choppy and laggy. I want a refund.Version: 4.12
✓ Crashes constantlyApparently the camera is already obsolete, Sony just doesn’t feel like maintaining the app. Not so bad for a normal camera, pretty crooked to sell a 400 dollar camera that’s literally useless after 4 years. My mistake, should’ve stuck with real camera companies..Version: 3.8
✓ It doesn’t workIt doesn’t work on my iPhone 11 Pro Max and it also doesn’t work on my Mac book pro.Version: 4.1
✓ CameraPaid $7.99 for the app and it doesn’t work. I’ve followed all instructions and just won’t transfer my photos from the camera to my computer. Would like my money back..Version: 4.1
✓ Crashes too much with iPhoneHave some good features but doesn’t work smoothly with iPhone.Version: 4.1
✓ Not workingNot working Sony a 5100.Version: 4.12
✓ Don’tI thought because of the 3.2 or whatever the average rating is now that this app might work, and if not I could just get a refund, both FALSE! The app does not let me change ANY setting once connected(it tricks you and connects like its gonna work) at least the free wireless camera control apps let me control one perimeter, I think it’s the aperture, this one doesn’t even do that. And when I tried to get a refund I was told to wait for the apple receipt to be emailed to me, I tried getting a refund 5 mins after the email came in and I got an automated message from apple saying “This purchase is not eligible for a refund” not verbatim but close. Horrible horrible experience, I don’t know how these paid apps are allowed to continue being sold on the App Store with such blatant lies..Version: 3.8
✓ No connectionWill not connect.Version: 4.12
✓ Crashed immediatelyProgram crashed immediately and repeatedly while using. Waste of my money..Version: 3.8
✓ Do not purchaseDoes not connect to Sony Camera.Version: 4.12
✓ Doesn’t connect to appI was really excited for this to work, but unfortunately it doesn’t connect to the app. It connects to by phone just fine, but when it comes to the app, it tells me to connect device..Version: 4.12
✓ Terrible appWouldn’t work waste of money then directed to the free app from Sony which worked this app is a scam to take your money…,,,.Version: 4.12
✓ Not compatible with DSC-HX80This is a PlayMemory camera but app not compatible.Version: 4.14
✓ Rubbish don’t buyThis don’t work I want my money back.Version: 4.11
✓ Waste of moneyThis app is a waste of money I just bought the Sony a7iii and none of the apps made by this guy works just a waste I can’t believe I tried to download them I should have just listened to the other reviews.Version: 3.8
✓ AVOID this appI’d love to get my money back. If you just want to watch a scrolling load wheel for pretty much all features - then this is right for you. If you want to improve your Sony camera with an app - DON’T GET THIS ONE..Version: 4.1
✓ UselessJust as above would not connect to camera.Version: 4.12
✓ Don’t buy it’s a scam has nothing to do with SonyIt’s a scam has nothing to do with Sony leave well alone.Version: 4.12
✓ Useless and misleadingI own a QX30 which is listed amongst the supported cameras. Hence I paid for this app only to find that it is not able to connect to my camera. A complete waste of time and money. Picksil1.Version: 4.12
✓ Cumbersome Process and App closesOnce I was able to get my RX100 connected, which took forever, the app consistently closed, after each photo. Inside the menu, via smartphone, you’re unable to change any settings for the camera and when you finally snap a photo, the APP closes, asking me to reconnect, which requires several attempts: my WiFi router is 10’ away from my studio. I also reached out to the ‘Help Desk’ twice, to NO avail. EXTREMELY disappointed and a waste of my time. Worst $8 and want a refund..Version: 4.1
✓ Need a refundDoesn’t connect. I’m deleting it but can’t get my money back. Definitely researching before purchasing from here on out..Version: 4.12
✓ No worth every pennyStrugling to connect, camera is extremally slow after connect, loose signal all the time..Version: 4.12
✓ Does not function well with sony a6000.Bought this app in a hurry because I figured since it’s 8 dollars it would solve all my problems right? Wrong. Did not work as well as many free alternatives. DO NOT PAY FOR THIS PRODUCT..Version: 4.1
✓ This app doesn’t work at allI just bought a brand new Sony alpha 7, was wondering how to share pictures on my phone because I don’t have a laptop. It says that you have to download that app which cost 15$ and it’s doesn’t work whatever I tried to do. Just unable to connect. I’m very disappointed in that service. Would be great to get money back.Version: 4.14
✓ Horrible Useless AppI have a Sony HDR-CX440... does not allow me to see the video being recorded. Only good for pictures... NOT video. When connecting wirelessly keeps dropping connection as soon as I (X) out of connection screen..Version: 4.1
✓ Does not connect to a6400Does not connect to your phone, I want a refund.Version: 3.8
✓ Not workingFor an $8 app I expect it to work. I bought it and trying to connect to my camera and it’s not connecting. Why so difficult?!? Annoying..Version: 4.1
✓ Can not be Sony certified appVery bad design and has trouble connecting to my Sony DSC QX10. I will not recommend this app to anyone. Save your money and use Sony’s free app that is much better. I need my money back..Version: 3.5
✓ Don’t buyWorst app I have ever experienced, i don’t even know why this is still in the market ripping people off. If they can make a beautiful camera why can’t they make a app that works? Very disappointed and I believe they should refund everyone that has bought this trash..Version: 4.1
✓ Does not connectTried everything to connect my a6500 and nothing works. Can I get a refund??.Version: 4.12
✓ I bought this app but it has connection issues. I tried many time but it doesn’t work 😔Thanks.Version: 4.12
✓ Doesn’t ConnectI wish I had reviewed comments first before purchasing this app. It doesn’t connect! YouTube video just mentioned that’s a well known point an a fix is needed..Version: 4.12
✓ Troubleshoot Troubleshoot TroubleshootThe main troubleshoot button does not work when you don’t know how to even use the app. Bad design. After an hour of figuring it out. The app takes a photo and doesn’t store. App needs work..Version: 3.6
✓ Rip offOnly function I could get to work was the iso. Support options do nothing when you select them. Sony’s free app is limited but does far more than this..Version: 4.1
✓ A waste of moneyThe app does not work..Version: 4.12
✓ Worst app everWorst app I have ever used. Does not display even the basic camera settings, and freezes literally every single time I try to take a photo. Stay away from this app..Version: 4.7
✓ Waste of money!Shambles of an App. Doesn’t synch with camera at all. Useless!.Version: 4.12
✓ Waste of $$Absolute waste of money. App doesn’t connect to camera. Wish I read the reviews beforehand because evidently that’s a trend with this app. Do not purchase this app..Version: 4.12
✓ NO REFUND OPTIONHope that got your attention…After reading other comments I won’t waste my time trying to get my money back. I accept the directions on my camera to be brief/vague but I’d expect an app - with limitless options for character detail - to explain how this is supposed to work. My thumb has cramped trying to click my way thru using just my camera “menu” button. It’s been an hour, I’ve made no progress. I need a drink and a handful of Advil. Frustrated!.Version: 4.12
✓ So sadI bought the app for 6.99$CAD and I understood that it doesn’t work with my Sony a7ii.. I don’t understand why. I spent around 3 hours for figure out the reason. And still can’t find the reason. Want my money back!.Version: 4.1
✓ Waste time and moneyWaste my time and money. So disillusioned.Version: 4.12
✓ Very, very poor... no support :-(Don’t do it, the app takes forever to load up and keeps freezing... no response from support. Waste of time and money.Version: 4.3
✓ Not worth $9Tap the button to take a picture and it takes 1-2 minutes to relay to the camera ....Version: 4.10
✓ Do not waste your money on this app.Literally throwing away money with this app. Does not work at all. Spent so long trying to get it to work just to be frustrated. Spend $15 on any other worthless thing other than this app please I beg you..Version: 4.14
✓ False advertisingBought this app because it advertised more functionality then Sony app but upon buying find more limitations in this app then sony's free app.Version: 2.2
✓ Did not workVery disappointed. I bought this last night hoping it would work and it doesn’t. I just downloaded a free app that works great. Hoping I can get a refund, otherwise just got scammed :( ..Version: 4.12
✓ Does not work with A7IIIBought this to be able to share my pictures to my phone everyone said you needed the play memories app but it does not work. I than found out that there are other apps for sony and this app is not compatible with A7III, requesting a refund..Version: 4.14
✓ Won’t workI can’t get it to connect. So went for another app which was FREE and that one was perfect.Version: 4.12
✓ Play memoriesI just bought this app since I was told I can transfer my picture from my Sony A5100 to my phone and I can’t happen to get on doing that and when I ask for help it says it can’t get connected to try again ! DONT BUY.Version: 3.6
✓ Garbage and a rip offDo not buy this app. It should not be for sale because it’s not functional. This guy Joesph Moser is a rip off artist..Version: 4.1
✓ This app is complete trash!All it says is searching camera and it never finds anything! I want my money back and I don’t know how to apply for a refund. Do not buy this! I’m sure there’s a free app that works way better!.Version: 4.1
✓ Not connecting!After purchasing this app and my camera is on their list of supported camera, it’s not connecting...not happy....Version: 4.1
✓ Waste of moneyEvery time i try to actually take a picture through the remote control feature the app just freezes... complete waste of money.Version: 4.1
✓ Don’t buy this app!Literally spent 30 min trying to connect my Sony 6000 camera and it never detected it. I tried everything possible and it never worked. This was the biggest waste of money I’ve spent. If you’re going to scam people for an app that doesn’t even work at least make the price $1.99. Stupid and useless. DO NOT DOWNLOAD THIS APP!.Version: 4.11
✓ Fraudulent app!!!!!!!!!!Do not use this to transfer images, it doesn’t work . Instead use Imaging edge mobile on the App Store. Follow SonyAlphaLab “Sony PlayMemories Mobile How To Get Photos From Camera To SmartPhone or Tablet” video on YouTube for easy instructions.Version: 4.12
✓ Doesn’t workDispute owning a camera it states works with I still cannot use it a week after downloading. It cannot find it. Do not purchase as no good.Version: 4.1
✓ Waste the moneyHow can I get the money back? Didn’t connect with my camera at all since bought it..Version: 4.12
✓ HorribleAwful! Tried to connect for 50 minutes, gave up, and requested a refund! I better get one because I followed all of the instructions and have an Rx100 V camera which should absolutely work! This app is horrendous!.Version: 4.12
✓ Doesn’t WorkDespite owning one of the cameras on the ‘supported’ list, the app doesn’t work. Save your money and buy something else instead.Version: 4.1
✓ Biggest waste of money.Followed all the instructions and still, was not able to transfer photos from Sony a5000 to iPhone. Basically spent $13 for a useless remote control app. What a waste of money..Version: 4.1
✓ Not connectingI have a Sony Alpha 6000 camera and sn iphone SE. The phone is connecting with the camera via wi-fi ok but the app is not connecting with the camera. Really disappointed in this.Version: 4.9
✓ FrustratingI’ve only been able to connect with my camera a handful of times. I’ve spent hours trying to connect with no success. I try to be fair with reviews but this app simply doesn’t work..Version: 4.6
✓ Does not workThis does not work with iPhone 11 Pro, sadly. Made multiple attempts, still no luck..Version: 4.1
✓ Poor BuisnessI downloaded the app to connect to my Sony A7S and they claimed it would transfer photos to my phone, which I paid $8 for and it couldn’t even do that. I tried to get a refund TWICE and it was denied both times with no explanation on why it was denied. I’m out $8 on an app that I can’t even use….Version: 4.12
✓ Does not workIt can’t find my phone or my iPad a complete waste of time, two weeks of trying still no joy. A waste of time and money.Version: 4.1
✓ DOESN’T WORK - AVOIDAPP Cannot find my Sony DSC WX200, even though I’m connected via WiFi. The Troubleshooting button doesn’t work either! Tried raising a support ticket via the in-app contact us feature but a week later no reply or acknowledgement of my ticket. I’m all likelihood this is an IOS 11 issue but that rather implies the app was using a hook in IOS that it shouldn’t have been using. Bottom line refund folks who bought this in good faith or post a note letting us know a fix is in the off-Ing..Version: 3.5
✓ USELESSDoesn’t come close to the proper app. I want my money back.Version: 2.0
✓ Wasted moneyMy lens is also on the list of what is required from this App. Paid my money downloaded and it just says searching for camera and never finds it. You can not disable the continuous searching mode. What a con how do you get your money back off these people ?.Version: 4.12
✓ Not any betterSlower picture process than original Sony play memories Not the good app they claim it to be... Stick with Sony it works better for the wifi lens.Version: 3.1
✓ Trash 🚮I downloaded this app today and I want my money back. The click back is slow and off. I wouldn’t recommend this at all. I’m very very VERY disappointed..Version: 3.8
✓ HorribleComing from the Panasonic app. This app is absolutely horrible. I have yet to get it to even take a photo. It says it’s loading and never actually does it.Version: 4.11
✓ Waste of moneyJust doesn’t work.Version: 4.12
✓ App does not work with my alpha 6000. Please refund me. I paid £6.99 for an app that does nothing.Please refund me. This app does not do anything when connected to my camera.Version: 4.1
✓ Doesn’t workThis app is poorly advertised and does not actually work. The Wi-Fi connection takes 10 minutes and the second you try to use it, it fails. Absolutely would not recommend..Version: 4.12
✓ Can’t even find a Sony cameraTotal waste time money and effort how can you allow them to advertise this never finds the camera.Version: 4.12
✓ It’s not working for a 6400Can i get refund it?.Version: 4.12
✓ Waste of money!Doesn’t connect to anything I have and I have multiple cameras. You only get the list of what it doesn’t do after you purchase..Version: 4.7
✓ How can i get my money back?Bought the app, won't hook up to my camera, (rx100m2) and I would like to return it and get my money back. How do I do that?.Version: 1.1
✓ Cannot connect at allThis app doesn’t work. I’ve followed all the instructions and it hasn’t successfully connected..Version: 4.12
✓ Couldn’t even connect my cameraWaste of my money better off just buying an SD card reader..Version: 4.12
✓ RubbishDoesn’t connect, doesn’t allow you to do anything while trying to connect. DO NOT PURCHASE!.Version: 4.12
🙂 GoCamera – PlayMemories Mobile Positive Reviews
GoCamera – PlayMemories Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact GoCamera – PlayMemories Mobile.
⛔ GoCamera – PlayMemories Mobile Problems
