SHEIN - Online Fashion App SupportShein Group Ltd

SHEIN - Online Fashion App Support

4.66552 star

Total 557,799 Ratings

Description of SHEIN - Online Fashion

Now introducing the SHEIN mobile app! Everything you love about our site, now at your fingertips. SHEIN is a fun, ultra-affordable online shopping platform featuring styles for women, men, kids, curve, plus over 20,000+ styles including dresses, tops, swimwear, shoes and accessories. Think of us as your one-stop destination for everything trendy! We'll keep you in the loop with push notifications, you can engage with other SHEIN lovers in real time and browse over 1000+ daily new arrivals, plus styling tips, livestreams, reviews and more to inspire you!

- Get an extra 10% off on your first order
- Free shipping on orders over $49 & free returns
- Fun, easy shopping that's 100% secure
- Browse by New Arrivals, Trends, Category, Best Sellers and more
- Daily Flash Sales: Score up to 80% off countless styles
- Get first access to sale alerts and promotional discounts
- Now accepting PayPal and major Credit Cards
- Style now, pay later! Choose Afterpay to pay in 4 interest-free payments.
- 24/7 Customer Service and Live Chat available

Contact us:
Email: [email protected]

SHEIN - Online Fashion App User Reviews

What do you think about SHEIN - Online Fashion app? Ask the community a question about SHEIN - Online Fashion!

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SHEIN - Online Fashion Pros

Favourite place to shopFor shopping to Australia, this site has some pretty affordable stuff. Online shopping is really a risk. So I tend to buy under $25 and I'm happy to say all the items I bought were quality items. The shipping is lighting fast AND trackable! Au post couldn't even deliver domestic parcels as fast. The customer service understand English well which is rare for Chinese sites. The site just needs some work on updating the app on which is Out of Stock and which isn't..Adi MaravillaVersion: 6.0.2

If you don’t mind waiting 2 weeks it’s perfectSHEIN is one of the few international fashion brands that do plus sizes reasonably well. Having bought clothes from China previously I was expecting the sizes to run small but SHEIN seem to have the European/American sizes pretty much accurate, they allow users to post reviews with their size measurements so you can gauge if you need to size up/down. I’ve bought lots of items from underwear to jackets, homewares to kids clothes and they are all good. I bought spiral hair curlers that are on another well known site for £6 less and I got more curling pieces, they are identical. Most of our clothing and furnishings come from Chinese factories, so basically you are cutting out the middleman and saving in the process. The only downside to this is the wait for the products. My last order was here in under 8 days which is pretty impressive considering the journey it makes, my other orders have varied between 10-15 days. It normally goes from SHEIN to Airfreight in 2/3 days a few days either side for flights and the wait tends to be on the UK side as it goes through customs and is rerouted to Royal Mail for delivery. If you are not in a rush then it’s definitely worth the wait..ClurburukVersion: 7.3.2

SHEIN - Online Fashion Cons

Your honest review from someone who has brought items from thereI love shein they have all the new trends! It is a great sight to see everything that is in but the clothes aren't the best material. I think you can look on the sight/app and see everything that is the latest obsession and find it somewhere else with better quality. I got a pair of PJ's and they were great the avo-cardio ones and I also got a pair of bathers which well weren't the best by a long shot and a jumper that was really cheap material. Over all the app/sight has all the right design ideas but needs to work on the quality 👍.BྂoྂoྂVersion: 6.1.8

SHEIN sent my packages to the wrong address and will not give me a full refundI ordered some items at the beginning of December. I realized I had still not received my packages and looked up my order update. It turns out they sent my order to a very old address on the other side of the country. I had updated to my new address, and should not have had a problem. When I notified the company of their error, they offered me a resend of my order to the correct address or refund. I chose resend, they then notified me that my items were out of stock and I would have to select other items at a different price. I asked for a refund, they refunded me...less than what I originally paid. Now I’m still currently being sent around and around with customer service for the rest of my money. I’ve been dealing with this since the first of this month. This is the worst service I’ve ever received and I will not use SHEIN again. I don’t trust them to deliver and I certainly don’t trust them to keep some of my money. Can you imagine how much money SHEIN is fraudulently making by keeping $3-$4 off of every refund? Most People probably aren’t even looking to compare the original purchase price to the refund amount..TaraKhaliVersion: 7.4.3

Is SHEIN - Online Fashion legit?

Yes. SHEIN - Online Fashion is 100% legit to us. This conclusion was arrived at by running over 557,799 SHEIN - Online Fashion user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for SHEIN - Online Fashion is 85.3/100.

Is SHEIN - Online Fashion safe?

Yes. SHEIN - Online Fashion is quiet safe to use. This is based on our NLP analysis of over 557,799 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.6/5. AppSupports Safety Score for SHEIN - Online Fashion is 89.3/100.

SHEIN - Online Fashion Screenshots

  • SHEIN - Online Fashion iphone screenshot 1
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Product details of SHEIN - Online Fashion

App Name:
SHEIN - Online Fashion
Shein Group Ltd
Legitimacy Score:
Safety Score:
Content Rating:
12+ May contain content unsuitable for children under the age of 12!
App Size:
201.31 MB
Bundle Id:
Relase Date:
20 May 2014, Tuesday
Last Update:
27 August 2021, Friday - 17:30
IOS 11.0 or later

SHEIN - Online Fashion 7.7.8 Update Note
✱ Version History

Some bug fixes..