4.79932 star

Total 12 Negative Reviews

BILT App Complaints & User Negative Comments 2022

BILT app received 12 complaints, negative comments and reviews by users. Have you ever had a bad experience using BILT? Can you share your negative thoughts about bilt?

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BILT for Negative User Reviews

Absolutely terrible instructions!!We tried to assemble our Weber 310 NG... told us incorrect bolts and screw locations, told us to put the sides on before panels ... completely different from the instructions it came with. Very confusing - Do not use!.Version: 5.13.1

Wow...I will use this app from now on. However, I would give five stars if the build time wasn’t wrong... not because BILT was wrong, but because Backyard Discovery was wrong and BILT didn’t verify the build time on the instructions. I’ve put 2 of these together. I helped my father in law put theirs together for all the grandkids and it was 6 days after work every day. Calculated guess 35-40 man hours of labor. Well, I like building things, so my wife and I got one for our kids. My daughter and I put ours together in about 25 hours. I believe that with what I’ve learned… I could put it together in 20 hours. Backyard discovery says eight hours and I cannot believe it. There are 236 steps. That’s one step every 29 seconds… It’s a lie..Version: 4.5.0

Diagrams in app are useful however...Let’s start off by saying manufacture estimates it takes 2 people about 8 hours to assemble this swing set. The app was recommend by the manufacturer of the swing set as it was on all the boxes of materials for the swing set. Started off alright but started to realize some things were off, (about a few hours into build) when the directions on certain steps used wrong pieces. If I had use the pieces as instructed by the app it would have posed safety risk to any child using the swing set. The only useful part of the app would be the ability to zoom in on what washer, nut, bolt, or whatever goes where assuming it is the correct piece you are suppose to be using in that particular step since it’s so small in the printed manual. In conclusion, ditch the app save yourself the headache, anxiety, and overall time wasted having to redo hours worth of work and just use the manual provide. At least what I had to put together couldn’t blow up if assemble wrong, I’m fearful of any one who uses this app to put together a gas grill. A much lesser but not unimportant complaint, bring a charger as well, the app will kill your battery..Version: 5.6.0

Great Instructions - but out of dateThis app gave me awesome 3D animated instructions to build...the wrong BBQ. The manufacturer had updated the model and made many changes that weren’t reflected in the app. I ended up completing the assembly with the paper instructions in the box, including back-tracking to complete some important required steps that were MUCH more difficult to complete once pieces were assembled which was both frustrating and time consuming, otherwise I would rate this app at least 4-5 stars. So: be ware of model changes and make sure your product is identical in the app and the paper instructions before relying solely on this app. A good tool, but not the whole solution to instructional assembly when it’s content is out of date..Version: 5.14.0

BILT instructionThe principal is good as is step by step. However attacking the hollow legs with pop out spring , just does not Work. It is so so frustrating and u tube is full of these comments. Finished item looks good.Version: 5.6.0

Helpful but lackingI used BILT to assemble a Weber E-410. The app provided mostly helpful step by step instructions. It was lacking in 2 ways. 1) Some instructions only apply to the LP version of the grill. The App did not always make this clear at the beginning on the instructions for those steps. 2) Every time I checked the hardware needed, the app referred to bag A. Weber provided 6 bags labeled A-F so I had to refer to the assembly guide Weber provided. The BILT instructions did not follow the Weber assembly guide so it was a little difficult to find the step to insure I was using the right parts. I stuck with the BILT app s process and successfully completed the project with occasional reference to the Weber assembly guide..Version: 5.5.1

Directions were confusing at times and spares to all the partsWhen you was putting together I noticed that there were steps missed on the directions. I saw that I had a bunch of pieces left from the lock clams that could have been used on my tv stand. Also there was a part of the 3 d model that did not match up if the piece I had. It was missing a lock clam on the model for the center area. Another thing they could improve on is add more pieces. I had a lot of lock clams, clams, and doles left over, but not enough essential screws. If you lose the me your screwed..Version: 5.7.0

Clear as mudTry doing a quick run through prior to each step so the builder can see the whole process. Also, in this day, put some audio with it. And Weber can also mark pieces so orientation cannot be misconstrued. This unit should take only FIVE minutes to install. You predict 45 minutes. Remember this is only a charcoal bbq!. Were not preparing for a moon walk. Both the written and app instructions leave a lot to be desired..Version: 5.6.0

Weber S-670On the quick connect to the side burner the rubber o-ring is not shown. I had to check an install video on YouTube where the black o-ring was clearly visible..Version: 5.8.0

Unrealized potentialSo I bought a garage door opener that had this “BILT” feature. Sounded like a brilliant idea. Eh, not so much. This is basically just a robotic voice reading you the instructions. The associated photos and animations are very basic and minimally helpful. The very first step was wrong in that it did not even match the printed instructions. Not a good start. Got around that, but thereafter I was underwhelmed. This app *could* have provided insight into especially tricky and confusing spots in the assembly, nope. It *could* have provided instructions on assembling the optional extension bracket (for taller doors; a very common occurrence), nope. It *could* have included instructions beyond the basic travel limit setting, nope. I guess, it is free, but there is unrealized potential here..Version: 5.12.0

M1 CameraWell explained.Version: 4.7.0

Great app, horrible productThis adjustable resin shelving is the biggest piece of junk I’ve ever bought. Even with these simple instructions, it’s still not buildable..Version: 5.14.1

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