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- 4+CONTENT RATING
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Sketchbook® App Complaints & User Negative Comments 2024
Sketchbook® app received 46 complaints, negative comments and reviews by users. Have you ever had a bad experience using Sketchbook®? Can you share your negative thoughts about sketchbook®?
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Sketchbook® for Negative User Reviews
✓ VERY CONFUSED?!?At first its good but the second day I tried to draw a different page AND IT DID NOT LET ME I AM SO CONFUSED PLS HELP ME WITH DRAWING A DIFFERENT PAGE!?!.Version: 6.0.6
✓ Erases My WorkI’ve had this app for over a year now, but only recently started using it again after maybe 7 months. As I’ve been drawing for a school assignment, all has been well and I was truly able to create an amazing drawing. Until the entire app froze. And in order to unfreeze it, I had to exit the app. The heartbreak I felt after 4 hours of working was surreal. When I came back to restart my drawing today however, I figured I ought to save every few minutes as I go along with my drawing in case of emergency. And so, I restarted my drawing and after 30 minutes, I decided to save the drawing. However, as it started to process, it turned to a black screen and exited the app all by its self, leaving my drawing unsaved and deleted. I’m really frustrated because the tools available with this app are so great, but I may need to find a new app to start over (for the third time) with in order to accomplish my assignment. As I think back to when I first started using the app, I remember that I previously had this issue, but I was able to resolve it by saving frequently. But as I test it now, it won’t save any amount of work I do..Version: 5.1.7
✓ DecentI haven’t used this app a lot but wanted to see what kind of free alternatives are available for people. I think it’s awesome that this is free and is a really good app if you are on a budget. One thing I would suggest is having a swatch instead of just a picture of the brushes. The pictures are not helpful at all and you have to go through every single one to see what they even look like. I found the hb pencil fun to sketch with. Over all not amazing but defiantly not bad. :).Version: 5.1.7
✓ Not goodThis app is not good anymore because there is NO proper pen/marker. Please fix this. Also I would not recommend this app. 👎🏻👎🏻👎🏻.Version: 5.1.7
✓ App locks up iPad Pro M1The app behaves strangely on the M1 iPad Pro. Irresponsive at times and strange long clicks in iPad OS. Deleting the app fixed the problem. Sad to see a good app break down..Version: 6.0.5
✓ UselessI’ve been using this app for a long time. It recently had a bug and kept shutting down, I then deleted the app and redownloaded only to find my files were GONE. All my work had vanished. It is extremely frustrating as I found out they got rid of the “sign up” option, which means they prompted an account sign up for no reason. The point of account was so you could sign in to multiple devices with all files still connected and in tack. Since they got rid of this option, your files will be permanently delete. I used to love this app until it crashed but now this is just ridiculous. There was no warning about deleting your app and losing files. This is important information and needs to be shown ON THE APP. Not everyone will go to the websites/App Store for information..Version: 5.1.7
✓ It is kind of hard to use.Thank you.Version: 5.1.7
✓ Good, but could be betterI like Sketchbook a lot, it has a good variety of brushes and is smooth on certain devices, but a problem has been occurring a lot lately. Whenever I begin to open a sketch it takes a really, really long time and so I close the app and open it again only for half or all of my drawing to be corrupted and disappear. Like today I made something and tried to open it again to make sure there were no mistakes only for it to take a long time to load and so I closed the app and opened it, and once doing that, half of the layers with some of the sketch on it were gone, and I spent a long time on that drawing too. It made me angry and sad, and did it all over again. Do I think this is a good app? Yes, I wish this didn’t happen though. Another thing I think should be added is accounts, so if I draw something on one device, I can make another account and put it on that other device so I can post it or whatever. But my main problem is the disappearing problem. Anyway, I like Sketchbook a lot, but I wish it could be better..Version: 6.0.4
✓ I love this app but it’s driving me insane.I only have one complaint, besides from this one complaint I’m quite satisfied with the app. I have never written a review before as I have never felt the need, however, the pure rage I have felt in the last few hours has driven me to write this. The freezing and lagging. It’s been doing this for a while, I can’t pinpoint just when but for most of the time I’ve had this app. Before today I have always just been able to close the app and restart it and it’s fixed itself, and it’s been nothing more than a slight inconvenience. However, today I would start drawing and then after five minutes it would begin to lag and then freeze where I would have to wait a number of minutes for it to fix itself. The amount of times I had to close it and restart it in order to actually finish a segment of the drawing, is maddening, so much so that I’ve had to export it to Procreate in order to actually finish it with out having an aneurism. I hope someone reads this and fixes the problem as I much prefer this app over Procreate..Version: 4.3.1
✓ Deleting drawingsAt first the app was doing good, made me improve my digital art skills but a few months later into using it, when i finished my drawings to go back to gallery, the app crashed and deleted like half of my drawing that i worked very hard for and has made me cry several times every-time it happened, so maybe do better next time.Version: 5.1.7
✓ Keeps freezingIt’s driving me nuts.Version: 5.1.7
✓ Huh?!?I like the old one better. Plus it's all so confusing and I can't find the fill tool. Unless there isn't even one....Version: 4.1.1
✓ Is it really that difficult to add a clipping mask feature?There’s only one thing missing from this app. Ever since I started digital painting in 2018 I have always stopped myself from fully embracing Sketchbook because of the lack of clipping masks. They offer an extra dimension of brush control that’s integral to the whole experience of digital painting which is why it’s baffling that the developers have not bothered to add it. Virtually every other drawing app has that feature except Sketchbook. And it’s a shame because given it doesn’t have layer limits, it could have been a better alternative on the iPad compared to Procreate..Version: 6.0.5
✓ Can’t access custom palettes AT ALL on iPadWhen I primarily used this app on my iPhone, I remember a huge update that allowed for saving multiple custom palettes. Being able to save and use multiple custom palettes was an AMAZING addition. When I got a new iPad to continue my work on a bigger screen, I was disappointed to find out that I can’t access color swatches AT ALL. No matter how many times I hit the “::::” button and the rainbow grid button, instead of pulling up the custom palettes they just do ABSOLUTELY NOTHING. The app worked perfectly on my iPhone so it makes no sense for such an essential feature to not work on my iPad. I’ve even tried deleting and reinstalling the app but that didn’t fix the issue. If this is a common issue among iPad users, PLEASE FIX THIS ASAP! Autodesk Sketchbook has been my FAVORITE drawing app for years because of its easy-to-understand features and interface. I don’t want to be forced to switch to a competitor because of a MAJOR issue that could probably be fixed with an update. I would’ve given a 5-star rating if it wasn’t for this problem because not being able to access custom palettes is a HUGE deal breaker..Version: 5.2.2
✓ Something wrong with itWas good at first but no instructions or help available, and no logical way to start afresh once drawing finished. Ended up deleting this. Maybe we missed something but two different people attempted to make sense of this unsuccessfully. Can't see what the big fuss is about to be honest, a total frustrating time waster..Version: 4.2.3
✓ No Login FunctionThere was an update that removed the login, this makes it extremely tedious to save your works and view/work on them from another device. I was using this app for 2 years and today I needed to reset my iPad to remove IOS storage, I discovered that in order to save my works I needed to save each individually. There is no bulk save or export option so I lost 75% of my work as I as not going to screenshot everything. I’m downloading procreate now to see if the subscription is worth not losing years of work. This needs to be fixed, iCloud storage is vastly unreliable. This app may be free, but as an artist it is imperative that I am able to save my work..Version: 5.2.2
✓ Wrong orientationThis appears on the face of it like it could be a really great app but for one fatal flaw; no matter which way you have the iPad up, the canvas is in the wrong orientation. If the iPad is in portrait, the canvas is in landscape. If you turn the iPad to landscape orientation, the canvas rotates to portrait orientation. I don't know if there is any rationale behind this but there at least needs to be an orientation option, I couldn't find one, so if there is one it needs to be in the preferences menu because it's not there..Version: 6.0.6
✓ I’m considering other appsPlease add the ability to add other people to draw with you, I wanna draw together with friends. Also please make it so time-lapses can be recorded without all the turning and make it so time-lapses are always pre-recorded and saved on the app so you can save them to your camera roll whenever without the pain and suffering that is forgetting to hit record. I love this app so much but it really bugs me that we don’t get the cool features other apps have like custom stamps, brushes, time-lapses that auto-record, time-lapses that don’t pick up on the zooming in and turning (It’s horrible on the eyes), the ability to make an animation with the app and the ability to draw on the same canvas with friends. The selection is also bad because every time you move a selected drawing, it gets blurrier, PLEASE fix this..Version: 5.2.2
✓ I’m not sooo sure about this appSo this app is really cool but the tools are not so great i really enjoy the app but i really like adding in other pictures onto the paper so I can trace over them or add more details but unfortunately it is not allowed that which I am kind of upset about but overall this game is really cool with all. It’s great tools, but I wouldn’t really recommend the game because it’s a really cool drawing app but it’s not that good. I am very upset about the fact that they do not have where I can draw or trace anything else because I have very shaky hands and it’s very hard to me to draw and I don’t really like drawing my own things I rather draw on top of some thing and I’m not trying to say anything hurtful or downfall about this game but it’s very good but does have a lot of downsides they’re gonna I try to do the blending and I try to do the blending when hundred percent it wouldn’t come out or when I even turned up the size up a bit but it’s the wind blend. I had to turn the blending really low in order for it till you know do it thing I love this game don’t give me wrong but some changes..Version: 6.0.6
✓ Modification to my original review.First, you can change the background colour by selecting the airbrush tool and making it as big and opaque as it gets, and it does get very big so only takes a couple of minutes to fill the entire screen. Second, you can get the finished sketch into your photo album by saving it to Files and then the Files folder will give you the option of “save image”. I can’t make it go in reverse though so I still can’t import a photo. I’m using the iPhone 15 pro and it’s November 2023..Version: 6.0.6
✓ Great at first, but only use this as a stepping stoneI have been enjoying using this app for a few months, and while it hasn’t been perfect, it’s been decent enough to not get another app for a while. Over the weekend, I’ve been working on a piece I was really proud of. Towards the end, it became extremely laggy, even though it wasn’t really that full. I had to wait for it to zoom in and out and when I SAVE IT ONCE IM FINISHED, it takes a full minute to save. I try downloading it into photos and it just straight up refuses to. Then I went back on the app and, HALF MY LAYERS AT RANDOM HAD BEEN DELETED. A new layer with an irregular shaped low Rez image of scribbles had appeared and I felt so frustrated. Keep in mind it HAD SUCCESSFULLY SAVED BEFOREHAND ANYWAY. I recommend picking another app soon, as I can see reviews from years ago with the same issues, and I doubt they will ever be fixed..Version: 5.2.2
✓ New updateThe UI is much worse, and less clean than before. Frankly this is a downgrade from the past sleek design.Version: 6.0
✓ One problemVery good but can you remove the small bubble things that appears when you fill and fill in the bits that aren’t filled its getting really annoying.Version: 5.1.7
✓ Sign in forced on usersHi, Long time user on multiple platforms here. It’s a great drawing software. I bought the standalone non-subscription version of the app on iPad last year so I wouldn’t be required to sign since this is a portable device and won’t always have access to wifi wherever I go. Well now that it’s free you blocked my paid version and forced me unto the subscription model (is that even legal?) and now I can’t use the software wherever I go. This is very irritating and not consumer-friendly. If wifi is not required you haven’t made that very clear but currently you have another frustrated customer..Version: 4.3.0
✓ Love but hateLove it but it’s a bit confusing using it P.s I’ve drawing for two years now on different apps but this one is just a little bit confusing when I’m on it..Version: 4.3.0
✓ Meh decent appIt’s good variety and quality but it just stops letting you draw halfway through your drawing.Version: 6.0.6
✓ FIX This bug immediately 😡I was sketching a beautiful pad but did I mess up so I had to start all over again I still want this app but can you add a undo button i’ve done 160,000 pads and I keep messing up and doing it all over again I hate doing this over and over again it really annoys me and it’s wasting my battery my life my time wasting everything I do you like this app butPlease fix it now immediately because so please fix it I hate doing this over and over 160,000 times I just hate it fix it as fast a u can NOW it’s still a great app but please fix it 💔.Version: 5.2.2
✓ Back and sadder then everI lost five years worth of digital art that I backed up on the cloud option for this app. The cloud option no longer exists🤡 Don’t get this app I’m deleting it.Version: 5.1.7
✓ Letting Me Down.I have been on this app for a while now, and I enjoy every last minute of using it. Although, something has been happening that hinders me from even STARTING UP the app. It drives me absolutely nuts. I would tap on the app, it would direct me to my last drawing, but then, it would then show the “log in” screen (which is fine I guess, aside from the fact I had ALREADY MADE AN ACCOUNT). Then I would try to tap the “sign in” button, and literally nothing would happen. I would wait 20 minutes and still nothing. I would refresh, still nothing. I would even tap the “create account” button, and guess what, still nothing. I cannot even use the app anymore. If you can find a way to help me out, it would be appreciated..Version: 4.3.0
✓ I will keep asking until it’s implemented!!!Changing size of pre-existing canvas Clipping mask layer Ability to see the size of the brush every time I draw because it’s hard to tell if my brush size is right or not(similar to how Medibang shows their brush size when you draw) Undo and redo with only one tap and make those buttons visible unless you click the square which makes all menus invisible (this can be an optional feature because personally I don’t want to double tap every time I have to redo it gets tiring one tap is enough!!!!).Version: 5.1.7
✓ Fantastic app but it keeps crashing way too many timesOverall, it’s a brilliant app - very friendly user interface, easy to navigate and many great functions but it keeps crashing every time I switch between tools or whatsoever... It’s very frustrating to the point where I am starting to use Fresco more but again, it doesn’t have as many functions like Sketchbook has. Due to crashing often, it’s taking way too much longer to complete my projects than it should. Another issue, is the import... there is no quickest or easy way of importing into Sketchbook.. I’d have to go quite a few steps to do it! Please fix these issues! Thank you very much and stay safe, everyone =).Version: 5.1.7
✓ Fun for sketching, but...I’ve used sketchbook on and off for years- it has my favorite sketch brushes and it’s really easy to doodle things in, the drawing itself feels really organic, I can draw like I’m drawing it on actual paper when I’m actually on a screen. That feeling is difficult for any other app I use to capture, and what keeps me coming back to sketchbook again and again. But the thing that drives me off of sketchbook and onto other apps in the first place is that coloring is a bit difficult without clipping masks on mobile. I’ve read that there are clipping masks available on the desktop version of the app, and I would really love for it to be added on the mobile version as well!! That’s pretty much all it would take for me to move to drawing on autodesk full time. The locking feature is an okay stand in, but I prefer separating my colors over multiple layers rather than keeping it all on one, because it’s easier to fix if I mess up. It’s frustrating that an app this nice is missing something a lot of other drawing apps have, especially when it makes the drawing process much smoother. Please add clipping masks to the mobile app!.Version: 5.1.7
✓ App is lacking some necessary featuresThe app doesn’t seem to be drawing in vectors. When I draw a stroke and then zoom in, it is extremely blurry and pixelated. Other apps like illustrator Draw make it so all drawings are vector drawings so when I zoom in or out, no quality is lost. Secondly, the time lapse feature needs to be activated every time. This is incredibly frustrating, because one cannot always remember to enable it. Again illustrator Draw has time lapse always recording and so does procreate. If you fix these two issues the app would be great. But I can’t really use it when these problems are present..Version: 4.3.0
✓ False advertisementI love the app and all the feature it has but the problem I have with it is that I lost one of the tool and tried so hard to find it and get it back. In the end I decided to uninstall it then install again.. I thought as I am logged it it will keep my art work that I did on it, however when I install it again all of my work was GONE.. now I have to do all of it again.. I’m am so angry by the fact that I don’t have any of my art work that have done over the past couple of months.. I have downloaded lots of sketch apps and found this one to be the best without payment, but from this experience I am mad that it didn’t recover my work even though I was logged in!!!! So it would be nice if u could fix that problem.Version: 5.0
✓ Mental traumaThe glitches and problems with this app have pushed me to a mental break down, why am i able to first draw on a transparent background for the transparent layer just to not work anymore just because. i hate hate hate this app i lost hours of work..Version: 6.0.6
✓ Disappointment For Longtime UsersWhen Autodesk announced they were spinning off Sketchbook into an independent company — this looked like promising opportunity for a great piece of software to beginning improving again after having long sat stagnant. Unfortunately that has not be the case. There has been no new development, with the exception of their most recent update which has taken a huge step backwards. All sketches saved in iCloud (allowing access to files across devices) are no longer accessible in the software. Now all my sketches are gone. If I hadn’t had them saved in iCloud would they have been wiped out completely? Apparently as a workaround you can import them back in, but the Sketchbook folder is not visible in app to import the sketches. The files are there, I can see them on my iPad in the files app and on my other devices — but this folder is not visible in Sketchbook. I have no way to bring these sketches back into the app so I am now stuck. This has been the final straw for me to move on from this app. It’s too bad, it’s one of the best digital sketching apps around (even with some key missing features users have been asking for in reviews for years). There are alternatives available now that are better supported and have more engaged communities. I normally don’t write reviews, but I had to share my frustration and maybe help someone to avoid this app and save themselves from experiencing lost work, or hopefully let Sketchbook know their actions are costing them users..Version: 5.2.2
✓ Pretty good don’t take this seriously this is just my thoughts!😁Okay so this game is amazing there’s great quality there’s great tools but the problem is you have to be a truly good artist like you have to know what you’re doing you have to be prepared and stuff so I suggest that if you aren’t due to drawing and you’re not the best at this then don’t download this app because it’s more for like people who are more better at art this is just a saying for people who are here who think there are is horrible which everybody’s heart is exactly the same and it’s very pretty but if you’re like kind of new to art or you’re not the best at it then I suggest not downloading this app because this is more for like I don’t really know how to explain it but it’s more like people who know what they’re doing they know what tools you need to use for which and when I first unloaded this game it was because I was so confused and I wasn’t into art so a year later when I knew how to draw pretty much anything I waited and I promised myself I would wait a year until I downloaded this app again because I had other things to do so I downloaded this app again today and I am pretty good at it we just have to know what tools they are and what you need to use them for byeeee 🤘.Version: 5.2.2
✓ Hate the new updateWhy is it now like this????.Version: 6.0
✓ Cool but keeps freezingLove this app and I prefer its layout over just about any other app I’ve come across. But it has this really annoying habit of freezing for up to 10 seconds at a time. Sometimes when you try to do something while it’s frozen, what you did appears once it’s working again and other times it doesn’t. And for some reason, it doesn’t even do this consistently. Some days they’ll be almost no freezes and other days it’s makes the app unusable. But most the time, it’s just plain frustrating. It’s a shame cos it’s the only issue I have with the app, but this problem has been going for as long as I can remember and often puts me off using it when it gets bad. Hope this gets fixed cos when it’s not freezing all the time, it’s a wonderful experience.Version: 5.2.2
✓ GlitchI like this app but it’s not strong I doesn’t hold a lot of slides cause it’s going to glitch I’m using this app for my animation project and because I draw a lot of pictures now the app is not opening and I need it today please fix it..Version: 6.0.6
✓ I’m just upset now!I have been making art with my friends on this app for ages and now it requires an update I can’t get I have lost all the art because of this! This is the only good art app I have had so now all my hard work and time has been lost! Now I’m downloading an older version after deleting it I have still lost it! Then I read what they said about how to get the art back but when I tried it showed nothing! I can’t get another art app because they all require IOS 13 or later and I don’t have access to that then ibis paint just confuses me so I can’t do art because I can’t do art on paper or anything and that’s why I need sketchbook!.Version: 6.0.3
✓ PLEASE fix this...Please read this.. I’ve been using this app for 3 years now on the same device (iPad Pro), a few bugs every now and then but those were never an issue, it was honestly AMAZING. The problem now is that (this has been happening more and more often now), frequently the app crashes, again, not very much of a problem. But when it crashes and you open the app, ALL OF YOUR LAYERS EXCEPT THE FIRST ONE ARE GONE. IT HAPPENED TO ME RIGHT NOW AND I’M BALLING. I was so so proud of the drawing i was making until it suddenly froze and crashed, i opened it up only to see the first sketch layer all messed up, inverted, and just in general a complete mess. PLEASE, fix this! This is one of the reasons i want to buy Procreate, i’ve heard amazing things about it and i also can’t find any other good free drawing apps other than ibis paint x but thats not really my type. Please, i’m begging you to fix this issue, that’s my only problem. That’s the only reason I’ve knocked out 3 stars from this rating..Version: 5.1.7
✓ Fix the save to gallery issueLove the app and the variety of tools and colours that we get for using the free app — just the exporting part via mobile is very difficult. I have many sketches and tried to export using the zoom out + selecting multiple but it stops the ‘share’ option once I get to three pieces. Further, when I do it piece by piece, it takes me back to the main sketching page and I have to go through the ‘gallery’ tab again but the page freezes and I have to restart the app. Otherwise it’s great, but the exporting part to have the images saved on my phone gallery is very difficult and time consuming..Version: 5.1.1
✓ Great but forgets to saveI’ve been using this app for my digital art for over 6 years, maybe even 7. From only just that, you can tell that I’ve really enjoyed this app. It has a large variety of brushes even if you don’t have the pro version, amazing tools, and can put great quality in your work. It even has a screen recording tool if you want to do speed paints. I honestly think it’s one of the best mobile art apps out there but I have one major problem with it, and that is that it sometimes has a hard time saving progress, and unfortunately I’m not the only one who gets frustrated when they find out that hours into your work hasn’t been saved or restored. It also deletes layers for some reason as well as crashing multiple times when making something that has more layers. I could get away with this by constantly saving a drawing but it’s still stressful to say the least. Sometimes it eventually saves your progress thankfully and sometimes it doesn’t, permanently leaving stuff you’ve already done. It’s weird, but besides that, it’s a very cool app..Version: 5.2.2
✓ Avoid this if you value your work and time.I’ve used this for about 6 years, first used it with my MacBook and a cheap tablet (never had an issue with the Mac tablet combo), and thought it was really cool they made it free to use. HOWEVER, using this on my iPad has been terrible, it freezes constantly, can’t handle a big brush without extreme lagging. I was working on a drawing, I had masked it (took me 3 hours to mask this due to very fine lineart) and it deleted that entire layer out of nowhere for no reason. Hours of work just gone, this isn’t the first time it’s happened either, a lot of people have this issue and when asking why just being told it should be backed up. I think this is stupid as you shouldn’t have to back up something in case the app decides it wants to delete hours of work for no reason and with no way to get it back or fix it. The time lapse feature is broken and works every now and again and is very unreliable. Overall I suggest using a different drawing app f you value your work and time. Disappointed as I’ve used this for so long and used to love it. Such a let down..Version: 5.1.1
✓ Not the bestIt has a lot of detailed brushes and stuff but it needs shortcuts. For example undo and stuff for mobile. This just makes it difficult to do anything on it.Version: 5.2.2
🙂 Sketchbook® Positive Reviews
Sketchbook® works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Sketchbook®.
⛔ Sketchbook® Problems
