U.S. Bank ReliaCard Positive Reviews

U.S. Bank ReliaCard App User Positive Comments 2024

U.S. Bank ReliaCard app received 30 positive comments and reviews by users. Can you share your positive thoughts about u.s. bank reliacard?

U.S. Bank ReliaCard for Positive User Reviews

✓ It’s been working fine for me!I haven’t had any problems with the app senses I have had it. Everything is working like it should with no issues. If you ever have problems and need to talk to someone on the phone about your card itself that’s another thing when my card expired I had to waited 3 hours to talk to someone on the phone for someone to tell me the wrong information to then have to call again and wait another 2 hours for them to do something on there side that took maybe 5 seconds but again i have only had to deal with this one time so it’s been 5⭐️ any other time.AllnamestakenX5Version: 6.15

✓ Timeliness issueI use this app to buy groceries and bills as I am raising two grandchildren. I transferred money from this account into my bill. Pay an account on several occasions, but I don’t see a confirmation of that transfer for days. I have been very sick lately and I’ve been in the hospital. I made a transfer so that I could pay bills when I was discharged home but this is the third day, and I still do not see confirmation of it. I would at least hope for a confirmation text to my phone number so I know that transfer is in process..DeniseNOLAVersion: 7.0.81

✓ Easy to useThe app is very user friendly and easy to use. However the card never works therefore I am only able to use my money when I transfer it to another account at my expense. When I called customer service to find a way to be able to use my card they told me there was nothing they could do for me. And that I should just transfer the money out…once again at my expense and no offer to credit the transfer fee back to me. I was not ok with that and asked for a manager. The manager was very hostile from the moment she got on the line. She did not help me at all. I am still not able to use my card without it declining and I have to transfer money out to be able to use it and I have to pay the fee every time. I have a debit card but I’m not able to use it. USBank has made it abundantly clear that there is nothing they can do for me. A little ridiculous if you ask me. But the app is easy to use…lol!.LeahluckVersion: 7.0.63

✓ U.S. Bank ReliacardI’ve had my account since the beginning of pandemic. I will admit in the beginning they were less than stellar I’m sure in large part to do with the insane workload out no where. Now I feel safe and secure having them handle my money that gets deposited with them and plan on opening other products with them moving forward. They run a lean ship but a cohesive ship as far as the lineup of financial products and look forward to having a long relationship with this institution..AaronREALTORVersion: 7.0.78

✓ Never any issuesI have had this card for about one year and have had no issues at all with it. I have been able to easily withdraw funds and just as easily transfer any amount of funds. The app is very very simple and leaves no questions, I can see my balance immediately when opening the app and if I need to do anything further it is simply mapped out with easy to use tabs. I haven’t needed customer service therefore I have no review on that , my score is simply on the card and the experience I have had using it and accessing my account..E.theoVersion: 7.0.49

✓ For what’s gone down, 5 stars!In these hard times I just want to send some love to the Tech Team.... it’s been a crazy year and I’m sure the increase in traffic with the app has made it go under some alterations during recent times. I haven’t experienced any issues minus minor interference logging in once or twice when it was apparent the app was probably being improved! Hope this reaches the people who worked hard to make things right ! It’s important to send thanks in all realms of life. I would suggest an instant transfer option ! With other apps such as Cashapp and Venmo this option has been made available with a small fee. Not saying that this is entirely similar due to the fact that it’s made solely for government assistance to my knowledge. I think that would help support the App itself and deter people from seeking out direct deposits to their accounts , keep jobs and keep you guys plush for making things better continuously. Thanks from Philly..KnicolejewellVersion: 6.01

✓ Great AppThe app itself is great & I’ve had no problems with it so far! I think it’s super helpful that the app lets you see what other options & tools that U.S. Bank offers. (( My only complaint is the bill pay limitations that are set, but that’s more of an institutional issue that isn’t controlled by the app itself. But I still just wanted to gripe about it because it’s been VERY frustrating trying to pay all my bills that have accumulated over the year...)) Having to use a ReliaCard for unemployment purposes has made me seriously consider opening up an actual checking/savings account with U.S. Bank..IznikrVersion: 7.0.49

✓ PUA: No qualms mentioned in other reviewsComing from someone using the app/card for Pandemic Unemployment Assistance (PUA); to me, this app has seemed realistically accessible to the wide demographic range, as well as the astonishing sheer bread and number of people who will be using it. Large buttons and icons, fairly intuitive navigation. Transactions could possibly be listed better. That’s about the only thing I can think of! Give the app a shot. Not to mention that if you, like I, received the card after filing for PUA, you will now be able to select direct deposit when filling out your weekly certification (if direct deposit is an option for you.) For the time being: transfer money from the card to your savings account and accrue some interest! Will gladly update as my experience continues..KahkztiylenatenVersion: 6.02

✓ Just an awesome appNow being a Mexican American in his 30s, which I have problems mentally, not only affects the way I think, but holds me back when it comes to trying to succeed at working or every day life. I have been able to navigate through this app fairly easy, which in my eyes is a big help, and I am also able to give/receive information quickly and efficiently. Finally thank you for all your help in giving me the time and effort thus amplifying a better outlook on receiving your benefits, which I know will help me out tremendously. So I say this, the app you’re about to install will be the app that you’ll like hands down so once again, “thank you guys”!.Dman0315Version: 7.0.79

✓ Fix this please.My card was stolen. I try to make a report about it, but I couldn’t. You can’t dispute any charges on your card by the app or calling. When you call you can’t get a human being you just get a computer. It tells you to push all the buttons to get somebody to talk to. Then it disconnect you. On the App there no where you can flag a fake change. I got hacked for almost $250. That a lot of money to me. That a week worth of groceries or Payment on my rent. So don’t use this card to shop on line or pay a bill. Because if you get hacked like me you won’t see that money ever again..HoneyCrueltyVersion: 7.0.19

✓ ProblemsI have always had problems with signing into this app. I have my unemployment card and my child support card (both completely different card numbers) and I can’t make an account for both and or put them both on the same account. So one account I check the balance on and the other one I have to call to figure out the balance. It’s not okay at all. Besides not being able to sign in the majority of the time and the csrds thing. Everything else seems fine.Chantel hughesVersion: 7.0.69

✓ Funds TransferI have been working on transferring my account balance to my bank account and found limitations on my withdrawals and debits! Finally I received more clarification on the process and will transfer the maximum amount to permit access to my funds. I was unable to complete my transactions at the Post Office after receiving notice that my card would be accepted at all locations as Visa or MasterCard. Anyway, I am thankful for the assistance from your staff. Thanks again for the opportunity to provide my input..Jewel_DivineVersion: 7.0.63

✓ Checking Account ?I, as many others, have an account because of the pandemic. I wanted to make a transfer of money from this account. The other account only accepts a checking account routing number and account number. I was not able to find either of those on the regular website or the phone app. That would be the only negative. Other than that everything is more than accessible and easy to navigate. One of the more well thought out plans as far as being able to navigate the site..Dchronic23Version: 6.11

✓ Enable the account and routing numbers accessible within the appI don’t know if it’s already possible to obtain both of the numbers and I’ve just been searching for them in the wrong places but I’m pretty sure that they are not available within the app or on the website. I’m trying to transfer funds from one account to this account and it’s not possible to do so without the account and routing numbers so if it’s an option to do so I would greatly appreciate the assistance in getting this information as soon as possible so I can make a deposit into my account. Thank you so much for your time and consideration regarding this matter. I look forward to getting your assistance and resolving this issue. I appreciate the services y’all provide and I would definitely recommend any of my friends and family to use this company for all their banking needs. Once again I’d like to thank y’all and I hope to hear back about this issue soon God bless Respectfully submitted, Sean Cardon.Aggrevated 101Version: 6.07

✓ Reliable it’s in the name.Ever since I received my card through the mail the application and user friendly setting and format has been surprisingly easy to interface with aswell as very informative when trying to get specific details about your account you can see a full disclosure in regards to your information availability. The application was good in those areas but I guess due to the influx of so many users being added during the beginning of the pandemic the website and application was very difficult for newer card holders to register there online account, I checked everyday for 10 days for me to be able set up my online registration so I could view my banking info online other then that I have had zero issues with this application and USBank and ReliaCard they are a pleasure to have..TWEKJVersion: 7.0.53

✓ Pretty descent except for transfers to my bank and notifications of when $$ is loaded on the cardI’ve been using this for several months and I still have the same two issues. 1) I don’t understand why you’re charged to transfer your money from ReliaCard to your bank for more than two transfers in a month. 2) Also, email/text notifications of money loaded on the card don’t show up until sometimes hours later. Therefore, I have to keep checking the card to know when $$ is loaded. The sooner I know the sooner I’m able to transfer $$ from card to my bank..DougTheMusicVersion: 6.13

✓ Works very well!This card works very well for what it’s intended to do. I have used it as a debit card and it works fine. I mostly transfer funds to my bank account which takes a couple of days but they tell you that up front. As long as you do no more than 2 transfers a month there is no fee to transfer which is nice too. I’ve only had a problem one time since I’ve had the card which is about 7 months and that was a system problem on their end. All in all, this card lives up to its name—very reliable!.DeeritVersion: 7.0.18

✓ Thanks 😊I feeling the reliaCard I been doing prepaid cards for years. I did banks for years yes I admit I a lot of times I didn’t keep up with my check book as much but I can calculate money in my head but banks have to many fees for everything then when purchase something back then at first they run the check right through later you start noticing they started posting later making your money bounce everybody can’t keep up all the time but tell the truth seems like they hold it more than they used to do in your mind it always goes through the same way in the beginning so it’s supposed to that way. Everyone I know some of y’all are saying she need to keep up with her money you probably have some all saying I love debit cards my favorite is chime they help you build your credit and give you loans on your own money you just pay it back yes I love my card thanks R.C.WfupVersion: 7.0.63

✓ Started off frustrated but ended up….…..a little less frustrating. Was that underwhelming? Well so is the Reliacard App. Being it has very little features but that may serve it more than it hurts it. Meaning simplicity is the name of the game and complicated, frustrating features really grinds my gears when it comes to my money. So yes the app is simple to use and another pro and possibly the last pro is that you can link an external bank account and make bank transfers fairly easy. Although it says you may need to wait 3-5 business days ive gotten mine within 12 hours🧑🏼‍🚀.Name of thr gameVersion: 7.0.63

✓ Well done y’all.Actually I’m well off with technology but my mother lol old biker chick ya know old lady all her life she hate technology. Anyway I ran into a prob where my non tech mother had to use my phone of course I have the app I send money all over from it takes seconds by far killing your competitors. Sincerely now as I said non tech mother I simply called her from my work cell as my private cell iPhone XS was left home by accident left mom a message can you send Jojo my sister 3,750 as she needs it within the next 30 mins to say the least non tech mother did it all an took a screen shot for my records within minutes an if you all knew my mom you would understand just how effective your app is congrats.(Sass)Version: 6.12

✓ One of the best!So user friendly - they have everything u could possibly want to do from the app- I only gave 4 stars bc they don’t have it set up to do transfers from one account to another on mobile device. Desktop only is what I was told. It just makes sense to make it mobile friendly but I understand it could be security & protection for the accounts. Thank u discover for making banking so easy and for excellent friendly prompt English speaking customer service! Very refreshing !.Nonnyof3Version: 7.0.19

✓ IffySince I’ve gotten this card I have had no issues. However my boyfriend is in a situation where they’re checking for a random even though there was no indication that there could’ve been fraud happening. So although it’s very smooth for me that doesn’t make it OK for the people who can access their money, aren’t doing anything illegal, and have to go through the weeks on end to be able to get their card back to normal. All I have to say is that if you say in our who you are you should not be randomly selected for a fraud chat. People depend on their unemployment to get by in life. It’s wrong.AngdayeVersion: 6.15

✓ Great App for a “Pop-Up” AppThis app was designed quickly in order to meet the needs of the people. The reason I didn’t give 5 stars is the app does have a few minor problems, but the ones that existed before were quickly found and fixed. That being said, there is a minor glitch, sometimes after signing into your account the app freezes. Nothing in the app responds, but if you close it and just sign in again it works fine. It does not happen on a regular basis so it’s difficult to pin down what may be causing it. Either way the devs have provided a much needed, reliable (in my experience) platform and I thank them..One OpenSourceVersion: 7.0.19

✓ Giving 4 stars cause not sure yet.June18th First day I spent hours trying to log into my account. Nope couldn’t. I couldn’t use my card either. Very strange. But after doing something I seen on a Facebook post it worked. I all I did was shut off WiFi and just used LTE. I didn’t know if it was just luck or if they fixed the issue and I happen to try it at the right time. Don’t know. But so far so good now. And when it works it serves it purpose. Update September 12th. The app has come a very long way. Way way better now. Hope it stays that way. But customer service when calling is still horrid..Egnin1Version: 6.13

✓ So far so goodI just made my first purchase using this card to buy some supplies, then I checked the app and you can see your activity on the card instantly which is fabulous. My problem is with the card itself. I’m having trouble withdrawing money from an ATM and the app doesn’t answer any questions that I have, to help correct any mistakes I might be making. Waiting on hold is torture so it would be nice if the app could help answer those questions. The ATMs that I’ve tried, offer options of withdrawing money from savings, checking, or credit card. My Visa debit card isn’t an option, so I chose credit card and it will not allow the withdraw of funds. It’s very aggravating. If I put money from the card into a checking account and use my ATM I get charged. I Hope the app can help answer those questions for somebody like me in the near future..G10888Version: 6.13

✓ Solid AppWhen I first started using the US Bank Reliacard app, it wasn’t anything to write home about. That was almost two years ago when the pandemic hit. Since then there have been a number of significant improvements to it’s functionality. I now couldn’t ask for more than it currently provides. I’ve all but depleted my balance and I must say, I’ll miss it just a little. Transfers to bank accounts are free and fast, it provides nationwide directions to -in network- ATM machines that have no withdrawal fee, updates instantly when purchases are made, has above average daily spending limits, advanced security to keep money safe, any transaction alert you could possibly need, section dedicated to financial programs and offers, always works for any type of credit card purchase… except for certain online purchases that are permanently locked out; foreign purchases, Cash App, PayPal etc. Side note: You won’t get anywhere by calling Card Services or US Bank, so don’t waste your time there. It’s a prepaid debit card that is 95% regulated by the government. In spite of that one thing, I give it 5 gold stars..NxjdsmaVersion: 7.0.63

✓ USBANK AppsWell, I can honestly say after the experience I’ve had since January 2022, after being a 18 year long client, that I had to stop banking with US Bank because of the lack of security from spammers, spoofers, criminals and all criminal activity. Alerts being sent from the actual bank phone number and alerts from the so called trusted downloadable apps…I no longer use banking apps. The only reason why I’m using this particular one is for the last of my monthly alimony the state collects for me, other than that I no longer bank with US Bank and I highly recommend everyone to go somewhere else as well..LvthecwVersion: 7.0.79

✓ ReliaCardAlways have problems with my card. It has had to be replaced 3 times because it just stops working. When you call customer service to get things figured out it either takes 20-25 minutes to talk to somebody, or after you go through all the prompts, which takes 5 minutes, it rings like 3 times then a message comes on and says “do to high call volume all our specialist are serving other customers please call back later” and hangs up. Now if I am having an issue with my card and it’s important then I would rather wait the 25 minutes to talk to somebody if needed not just hung up on! And I hardly doubt there was a high call volume between the hours of 1:00am and 7:00am..215gmVersion: 7.0.61

✓ Using the card ATMs pay bills or as a debit card in storesThis card is virtually capable of doing anything a debit/credit card is capable of in some cases more than most cards(which can be risky) to some, as far as the app goes I really like the feature sneak peak it allows you to obtain balance without having to login so you know when it is loaded or close to $0 also the alert tab allows you to receive push notifications and informs you of transactions on the go instantly with a quick notice it allows you to block unwanted or authorized use.Keeps you updatedVersion: 6.14

✓ Not sure why some people are unhappy—this app is awesome!I recently received my ReliaCard for my unemployment benefits, and so far I’m extremely pleased with their services. My unemployment funds are usually deposited on to my card on Wednesdays, and by Friday, two days later, after I’ve transferred my funds from my ReliaCard to my bank account, my money is ready & available to me. Oooooh, big deal, I have to wait a whopping two, whole days for my funds to be available. If I need to use my money immediately, I use it straight from my ReliaCard just like I would my bank card instead of transferring it to my bank account. I also receive text messages alerting me as to when my funds have been deposited on to my ReliaCard. Ignore the naysayers, believe me. These people are more likely “Karens” & “Kens” who find something, ANYTHING to complain about..Courtney SimmonsVersion: 6.02