- 84.0LEGITIMACY SCORE
- 88.0SAFETY SCORE
- 4+CONTENT RATING
- $29.99PRICE
PromptSmart Pro - Teleprompter App Complaints & User Negative Comments 2024
PromptSmart Pro - Teleprompter app received 130 complaints, negative comments and reviews by users. Have you ever had a bad experience using PromptSmart Pro - Teleprompter? Can you share your negative thoughts about promptsmart pro - teleprompter?
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PromptSmart Pro - Teleprompter for Negative User Reviews
✓ You paid for the full app? Too bad! Pay us more now!Yet another app which when logging in after having paid for the “full version” does a bait and switch, and asks you to pay the new subscription fee plastered right as you open it. Then it loves to constantly remind you that your money is gone and that they require you to pay more… Scummy move from yet another scummy company..Version: 3.0.4
✓ Important to know: Does not work with Bluetooth microphone (including AirPods)I have mixed feelings for this product because I have used it successfully for some presentations. For many venues, the VoiceTrack feature will not work well when delivering a speech live. However if you are creating a video at home, it seems to do okay and you can do multiple takes if there is a problem. The lack of ability to use this with a bluetooth microphone including AirPods makes PromptSmart less useful to me. If you need all the features that PromptSmart offers and have a professional setup, this may be a good product for you. If you really just want a simple way to import text and roll on screen at a preset speed, I think there may be more user friendly and cheaper options available..Version: 2.0.9
✓ Need improvementDon’t waste your money, it doesn’t work. I asked refund..Version: 3.2.1
✓ Could be great if...I purchased this app thinking it would work well but its lack of refinement has caused a lot of frustration and wasted time. The challenges I faced are: 1. Voice scroll worked properly in portrait mode - it scrolls less responsively and under the blue indicator. Whereas when rotated to landscape it works great. Very frustrating for social media content creation being in portrait. 2. Clunky user interface that has limited capacity to change text properties. Such as being limited to one font type and only a blue background option for the text guide. 3. Selfie mode is difficult to see full screen video in correct crop with overplayed text. I hope the developer makes the effort to improve and refine this app. I recommend to hire a good UI/UX designer too. It would likely sell a lot more if these basic issues are resolved!.Version: 2.0.9
✓ Great potential but has become neglected over timeI bought this app a while ago for public speaking and recording videos. I love the voice recognition feature. As time has gone on, I’ve noticed it becoming quite buggy. More recently, I’ll be working on a long script, and despite saving at regular intervals, the app will kick me out and I have to restart it. When I go back into the app, I find my script has been deleted. Sometimes, I get kicked out and the app just closes on it’s own - mid presentation. Even to access other functions which could help as a work around, require a subscription on top of the price originally paid. I get that voice recognition can be hit and miss due to external factors, such as background noise or whether the mic is picking me up properly. However, if the basics aren’t there and scripts aren’t saved or the app randomly crashes, then the voice recognition feature is redundant. I really hope this app returns to its former glory because it was my go to..Version: 2.2.0
✓ GarbageDoesn’t work at all.Version: 3.0.4
✓ Cannot record video and audio simultaneously?Seriously? What use is a mute video of someone reading a script? And why would you need a teleprompter to just record audio? Very unsatisfied, definitely not worth thirty bucks when it is NOT actually a teleprompter. Will not “transform your video production” as it can’t perform the basic task of recording video and audio at the same time. I thought this might have been a game changer, but I guess I’ll stick with other apps that can record videos with sound..Version: 2.1.5
✓ No longer working wellThis used to be a great app, but as of the latest update it crashes or fails with an error when trying to import from OneDrive or Dropbox. Fortunately it still works copying and pasting to its built in editor, otherwise it would be useless..Version: 2.1.3
✓ WHY did you make these awful changes?-the app will stop recording without any warning, still looks like it’s filming, you only find out when you hit stop and your video is shorter than expected -video files are stored in the app and can only be accessed on the front page - they don’t show up in your camera roll -for some unfathomable reason deleting scripts removes the associated video from the app, but does not delete it from the app’s storage! Currently 350GB of space on my phone is full of videos I can’t even watch The app *functions* as a vlogging teleprompter. Since the update that’s the only good thing I can say about it.Version: 3.0.4
✓ Over hyped?It’s a curate’s egg — good in parts. The app struggled at times to hear my voice despite being only 2’ away in a silent room. I tried it on my iPad first but found the iPhone was more responsive. It kind of worked after a fashion but it’s responsiveness to voice recognition was variable. I certainly wouldn’t use it with a teleprompter; it does work well if you’re unsung the app while filming straight to your iPhone. Adding text was problematic. I tried breaking down my text in the hope things might flow more easily, creating new versions for each section but . . . the app doesn’t auto save your new text files, so make sure you press the save icon (floppy disc). (When I went to use them, they were blank.) Overall it’s pretty average and while it works after a fashion, I don’t think it’s worth £20 — not in a professional environment anyway..Version: 2.1.4
✓ What a waste of moneyI bought this today because I had a video I needed to record for a work project. First, the Voice Track feature (where it listens to you and scrolls at the appropriate rate) simply wasn’t working. It kept getting caught up. I have no accent and I speak very clearly. There’s no reason for this. So, I went with the timed scroll instead. You’re able to set the scroll speed, but it’s a little inconvenient because you can’t pause or maybe go off on a tangent. Then, once I was finished I noticed that the Video isn’t AVAILABLE. Contacted customer service, which is a chat btw, and where they took over thirty minutes to respond to my chat. They informed me that there’s a problem with the video at the moment. My project is for tomorrow, so I can’t wait for the developers to fix this. I want my money back, as this was absolutely useless..Version: 2.1.1
✓ Very terrible, do not waste your money.I purchased this application 3 weeks ago excited to use the voice activation. The feature does not work at all. Reached out to customer service and they told me to do a few things to see if it’ll work, including deleting the application and reinstalling, and sending over my script to make sure there weren’t any errors. Neither fixed the issue. They told me then to reach out to an email for further support. I reached out, received a response a week later saying they were sorry for the inconvenience. I responded and have yet to receive anything back. Reached out to the chat customer service in the application again and when they responded it wouldn’t even allow me to view the conversation. This application is $20 and a rip off, do not spend a penny on this..Version: 2.1.3
✓ StunningI paid for the pro version and have been using it to film videos for six months. Go in today to record my next batch and the app has been stripped of usefulness. Now I’m being held hostage to pay monthly to get what I already paid for? Terrible, terrible business practice. The app was decent, and generally met my needs. But it’s a $10 app at best. No reason to be a subscription model. And not worth $40. Huge mistake. Updated: I was eventually able to restore functionality via “Restore purchases” which hadn’t worked the first time. So. The app is working as before, though I did have to re do all of the settings (text style, mirroring, etc). I still think the app is overpriced at $35, and a subscription model seems silly for this product, but the app works pretty well for my purposes..Version: 3.0.1
✓ Must be fake reviewsI bought this about 6-12 months ago. It’s almost unusable. You will talk to the words and it will suddenly just skip 10 words out of no where. I’ve opened this app maybe 5 times to test it out to see if it works or it’s been fixed and nope. I’d say most of the reviews here are fake. Buy at your own risk.Version: 2.1.8
✓ Don’t waste your money!The app doesn’t respond to voice. If you try to get tech support the reply to this issue, they tell you to just put it on a manual speed setting rather than voice? I bought it for voice, but I guess it doesn’t do this?... when I asked for a refund as I wanted a voice recorder, they ghosted the chat... also.. after you pay the $27, there’s still more thing you have to pay for..Version: 2.0.7
✓ Beta level software - keep away$31 and no ability to use a bluetooth controller. - like besview - just pay us more monthly? haha. Scrolling haha - more like jump text - text jumps line by line while you are trying to read it. there is no function to scroll with a given time for Instagram 30 secs or 1 min limits for the $31 and the on screen clock is tiny microscopic size. Add to that the voice is seldom centered and instead sits one line too high most of the time. App developers huge - i am calling you to write a better app than this which Beta lvl at best and sells for $31 plus add a monthly sub on top of that if you want a remote. money for jam..Version: 2.1.8
✓ Stopped working since updateI purchased the pro version a while ago have used it since fine no real complaints apart from the voice scroll feature sometimes is on even when you turn it off causing the text to jump.. I go on the app to use it today, it looks completely different is asking me to sign up to a membership (even after buying a lifetime license in the past) and is telling me my emails already exist but won’t let me log in…. Can’t use the service anymore as a result not sure what went wrong here.Version: 3.0.1
✓ Not reliably responsiveI have the paid versions of other popular teleprompter mobile apps and this one has been disappointing for the price. I bought this for the voice recognition, however, this feature isn’t reliable and often just stops recognizing voice/stops scrolling. It gets frustrating when the app suddenly becomes unresponsive while reading through a script..Version: 2.1.3
✓ Great idea, horrible execution.Some things to be aware of with this app. 1. Yes the voice tracking technology of this is a fantastic function 2. In selfie mode the camera will not allow you to accurately adjust for exposure. Unlike the native camera app where you can tap AND hold to lock exposure, this app only allows you to tap for exposure. This means if you tap the screen to adjust exposure and your talent moves your light can change ruining a perfectly good take. 3. In Selfie mode you cannot see the whole frame of your image. It cuts it off only showing the middle section of your image. The can lead you to not see any lighting problems if you don’t use the native camera app to see the whole frame before you use this app to confirm quality of the image. 4. The voice tracking jumps to different sections out of nowhere on occasion, this can ruin perfectly good takes. 5. Editing scripts on this app is a pain. It’s clunky and not very well thought out. Overall it’s a great concept but the execution of this app has some serious issues. I’ve used this for many shoots since February and I’m switching back to my old app. It’s just not ready for prime time..Version: 2.0.9
✓ Don’t waste your moneyI have tons of storage space on my iPhone, this app has not worked for Me, I filmed 18 seconds worth of script , yep ONLY 18 seconds script and it’s been saving the script for an hour and this tiny script still has not saved. You are better off just writing your script on a piece of paper, tape the paper to something behind your iPhone and boom your are done..Version: 2.0.1
✓ Need to subscribe to remote controlPretty disappointed to buy the pro app, only to discover that if you want to use your iPhone as a remote control they require you to "subscribe" for $3 a month. Money wasted on this purchase..Version: 1.5.3
✓ Not impressedGreat range of features, at least in theory. The voice track is a great idea, just wished that it was reliable. Could get it to work every time. Actually, most of the time, more than 90%, it does not work smoothly. I wound up using the scroll speed function instead. Not impressed..Version: 2.1.7
✓ No there yet...Works wonderfully when it works... but there are some desparately needed improvements. #1 At the end of a script, skipping to the beginning brings you to the beginning of the text, but the recognition software doesn't seem to work so well after you've done that so you really have to exit the prompter and restart it to have the voice recognition work. #2 The back button to exit the prompter is just way too small. I have tried using it in a small iPhone teleprompter case, and the button is so unresponsive that you have to remove the iphone from the case everytime to address the problems of my first prompt. #3 Clearly the voice recognition gets confused at times and loses sync with what you're saying, there really needs to be either a) word highlighting that lets you know where the app thinks it is in your script, so that if the app gets stuck you know where to read from in order to get it on track again #4 better import filtering... the app turns apostrophes into garbage. If it can't represent apostrophes properly it should at least have the smarts to turn them into a right single quote. #5 more import options. i don't want to use drop box or any of the other options... let me accept imports from files on my iCloud drive. I love the concept of this app... but it's annoying rough edges make it unusable..Version: 1.5.3
✓ Several issues make it unusableThe voice recognition only works if you are standing very close to the device. So, because I wanted a more zoomed out view of yourself on camera (waist up), the voice recognition did not work. This app is also not compatible with any Bluetooth presentation remotes. The only remote you can use is a phone with their downloaded app, which you have to pay separately for. I do not want to hold my phone in my videos because that appears unprofessional and unsightly, so I cannot control the scroll speed at all. I decided to switch to the TELEPROMPTER PREMIUM app because it is much more user friendly and can be controlled with a Bluetooth handheld or food pedal remote. I would not recommend this app to anyone unless you want to record something for social media with a script and only show your face..Version: 2.1.8
✓ Confusing pricing inconsistent experienceI had really hoped for this to be great. I bought it for the voice track technology which as others describes often just stalls and doesn’t respond to your voice or jumps too far ahead. But the thing that bothers me the most is the pricing model. I’ve seen three different sets of pricing depending on where you look. I paid for a subscription to auto start after my free trial ended 6 days ago. I’ve lost all premium features and haven’t heard from back from support in two business days not even an auto-responder..Version: 3.0.2
✓ Gets stuck too oftenI so wish this app worked properly. It’s great apart from the amount of times it gets stuck while u you sure reading and doesn’t move on. I’ve literally wasted hours with this. It’s frustrating and exhausting, forcing you to do retakes again and again, through no fault of your own. It would be great apart from this, but it will make your work suffer.Version: 2.0.9
✓ Piece of junkThis app is junk. I recorded a 15 min video and I just refused to save it. Twice!! Waist of my time and money..Version: 2.0.5
✓ Voice track stopped workingThe app has stopped scrolling with voicetrack.. I deleted and reinstalled the app, still doesn’t work.. My phone’s mic is working fine with other apps.. a Google search for “prompt smart pro voice track stopped working” yielded zero results, except for the prompt smart website.. The help chat on the site is useless because it just keeps asking the same generic questions that everybody already knows, such as “is your microphone connected” or “are you less than 5 feet away”, etc.. Useless.. With voice track working, it’s a 5 star app, but without voice track working, it’s 0 stars, because without voice track, the app is completely useless.. if I figure out a way to get it working, I’ll update back to 5 stars again...Version: 2.1.8
✓ There is a major bug which just hasn’t been fixed.When you create a script, if you go back to edit it, the font becomes white on a white background so you can’t see what to edit. I have reported this and yet it still hasn’t been fixed. Disappointed as this makes it unusable,.Version: 2.1.6
✓ Worked great before iOS update, now huge issueThis used to work great unfortunately since iOS update now I. An spend hours dictating a script , then save and exit the app. Later to come back to open the script to edit and the page is blank !!! What the heck !! To confuse things even more , a drive symbol shows up in the top right corner of the edit screen in the app?. the only temp fix is to remove the app and reload it to the iPad ; unfortunately when you do this you loose all your work. So very frustrating. Was great now it’s useless waste of money unless this is fixed. So very disappointed!.Version: 2.0.9
✓ AVOID! Trust me buy something else.If you take a look at almost every review over the last two years it has been one star and there is a good reason for that. Almost every feature that you pay for doesn’t work properly this includes the voice track the automatic scroll link the remote and more! Please do not give your money to these people their updates are definitely not helping and potentially making the app worse with every iteration..Version: 2.1.8
✓ Keeps stallingWaste of money, it runs fine for a while and is excellent when it works but it repeatedly stalls, ruining the take. After several takes with the same thing happening I have had to abandon the app. All that’s really needed is a simple app with a remote app allowing remote control from a phone but with the option to just tap the screen to start and stop. No one wants to hold a remote or look down to find the pause button, it defeats the whole point of a teleprompter..Version: 2.1.7
✓ Looked great then fell off cliffI purchased this and tested it myself. It worked great and seemed to fit perfectly for my needs. I then tried using it with a female spokesperson person but the script did not advance. Tried males and again worked perfectly. I contacted PromptSmart and they were quick to respond, stating that this is a known bug with some female voices. However they offered to upgrade me to PromptSmart + for free. I followed their directions but couldn’t get it to work at all. I even tried selecting the option to pay for the upgrade but that didn’t work either. I contacted them again 2 days ago.... nothing. No response. Contacted them multiple times... crickets. I think this has the potential to be a great product but the way it is it’s useless. I’ve gone back to my freeware..Version: 2.1.4
✓ What a wasteWasted money on this app the voice track feature doesn’t even work don’t waste your time with this app the voice track feature was the only selling point and it it’s buggy, stuck on loading screen what a waste of money.Version: 2.1.8
✓ Voice ActivateI was happy the first time I tried it… after that the “Voice Activation” auto scroll didn’t work!.Version: 2.1.8
✓ So far it’s not workingWhen I turn it on and speak it just keeps scrolling even after I stop speaking. If this app cannot track me with voice recognition then I really should get my refund back because I just can’t use this app effectively. It’s the only reason why I got the app..Version: 2.1.3
✓ The new upgrade to the app sucksThis used to be an AMAZING app but now it’s terrible I have to keep changing the settings and it crashes all the time And they now want a subscription fee Brutal.Version: 3.0.2
✓ Waste of moneyI was taken in by the "Lite" app which seemed to work OK but had none of the features I needed like changing text colour and mirroring so paid my £20 and gues what......you can't go longer than 1-2 minutes without a breakdown. I used it on iPad and the mic was pointing at the speaker. After the 7th attempt we gave up and reverted to the old piece of paper. I guess it would take us an hour or more to record a 10 minute talk..Version: 2.0.9
✓ App crashes constantly and erases textI’ve been using this app for over a year now and have found its performance unreliable, especially the Voicetrack which either jams up or skips lines and even entire paragraphs even though I use an external microphone that’s plugged into my iPad that I use as a the teleprompter. The app also crashes on a constant basis and when I restart the program, the text wasn’t there..Version: 3.0.2
✓ Do not buy!A court muleteer waste of £20. The videos do not always save. I have 100GB of space free on my iphone 11 so it’s not a lack of memory. On the help page the developers acknowledge this problem like it’s a small inconvenience- it isn’t! This app should be removed from the store until this is fixed. It’s a breach of UK consumer law. I have pasted the developers “solution” here. This should be made clear in the app description Here’s what the developer says: As of March 2020, there is a known issue with the iOS app in some cases videos are not saved. The next update will have a new implementation with the issue resolved. In the meantime, please try the following if this is happening to you: -Recording from a different iOS device -Clear space with the Storage Manager (even if it says there ample storage available) -Turn the device off and then on again -Force-quit background apps prior to starting your next take.Version: 2.0.9
✓ Good options, but trouble picking up female voiceThe free version is just an annoying tease. Got the pro version which is $20 well-spent. All the right features are there, and the option for having an app for other languages (Spanish for us) was also very handy. One problem: no matter what we try, my wife’s voice isn’t well recognized by the app. She’s not being too quiet, not is she hard to understand. She’s a native English speaker and has a regular-level voice for a woman. The app just doesn’t hear her so the voice-tracking feature is a waste on her. LAME since that’s the reason we went with this app over others. Hopefully an update will fix it. Meanwhile other stuff works as promised..Version: 1.7
✓ Horrible “downgrade”Like many others, I’m shocked at how poorly this supposed “upgrade” was handled. No communication about it. I just opened the app that I paid for and have been using for years to find that my account was no longer active and I had to pay again. What’s more, the import from Google Drive now just shows a long list of Google Docs in no particular order, making it impossible to find new scripts that I create in Google Docs. Also, the recording interface is worse—it’s harder to see the text and the preview looks different. What they should have done is grandfather all previous users in without asking them to pay again, and just keep this new subscription feature for new users..Version: 3.0.2
✓ Voice track stops it from being usefulPaid for the pro version and the app is amazing, everything about it is amazing... except that the voice track now doesn’t work at all which makes the entire app completely useless for a TelePrompter.Version: 2.0.4
✓ Terrible piece of junkDon’t buy it. Crashes, deletes your scripts all that for $30? I requested a refund directly from Apple. Going to try Teleprompter Premium. So far it’s better but have to wait and see. You would think they would master the basics first, i.e. make sure scripts don’t spontaneously delete..Version: 2.1.7
✓ Yeah…not reallyTried over the last few weeks to get this to work properly and have failed. With remote livelier mic its a little better but continually stops and no combination of settings helps it. It seems unable to follow any speech for more than a short period before it just stops..Version: 2.1.8
✓ Hardly works . Do not buy unless you have infinite patienceThis app is almost non functional. Works 1/3 times. Used it with my iPhone 12 now using an iPad with a different app.Version: 2.1.7
✓ DON’T BUYPlease be cautious before purchasing this app. It comes with a recurring extended subscription fee in order to use the remote control feature. Initially, I believed that it was a one-time purchase app, but I feel as though I've been misled. Unfortunately, it may be too late to reclaim my money. The subscription model seems unpopular among many users, and I can't understand why these companies aren't taking our preferences into account. I personally prefer a single payment model because it delivers greater value to me. An example of this model that I greatly appreciate is seen with LumaFusion. They offer their basic app for a one-time purchase, then they introduced a multi-camera feature as an additional one-time charge, which I was more than happy to pay..Version: 3.0.2
✓ Not good if you want it for vocalsIt may be wonderful for the spoken word but I wanted to use it for vocals to use either for recording or for live gigs. After spending hours trying to get the correct timing or the correct spacing of lyrics I have given up. When you at last think you have the correct timing, it varies the timing. Speech recognition doesn’t work when singing with backing. I can’t use it.Version: 2.0.9
✓ Avoid this app- unreliable for live broadcasts as it crashes frequentlyI am shocked at how unreliable this app is considering it’s relatively high price compared to other prompter apps. Out of the 5 live broadcasts I’ve used this with over the last two months, 3 times it has either lost the remote connection in the middle of the broadcast or completely crashed! Yesterday it crashed every time I hit “start” on the promoter, I retried anxiously several times as I was going live in minutes, I even restarted the phone and it still crashed every time I hit start! I have up-to-date software, the latest iOS version, an iPhone 8 and XR..this is unacceptable. When it works, it is great. The voice tracking is very accurate. However, if it only works 40% of the time without serious problems, it’s worthless. I am a few days out of the return window and have been trying to get a refund, but so far they haven’t responded. Extremely unhappy with this purchase..Version: 2.1.2
✓ Stopped workingThe latest update didn’t fix it. Voice scrolling no longer works and auto scroll doesn’t change speeds. This used to be an essential app at work, but now we can’t use it.Version: 2.0.5
✓ Do Not UpdateI updated the app last night and took it to a job today-everything had reset and my scripts weren't there..it was telling me to pay an annual fee..feel cheated You can still use the app but the settings keep getting reset everytime i close the app Not happy with the update.Version: 3.0.1
✓ What did you do???I’ve used this app for around 8 years now. I go on today to find all my scripts gone, all my settings removed, not just reset but I mean some were literally removed, as in they no longer exist. For example, fonts! These font options are awful. We’re not designing magazines here, we’re trying to read scripts. What happened to Arial? The biggest issue is the play/pause bar has now been distractingly placed very visibly on the SIDE where it used to be hidden below the glass of our prompters. I’m sure some folks want it that way so it’s more accessible while a device is seated in a prompter, but it is very distracting. At least give us an option where to place it. Love VoiceTrack, understand you guys are trying to make money and all, but please work on these issues!!!.Version: 3.0.1
✓ Nice, good, but falls well short of advertisedIf you are looking for a good basic teleprompter, this fits the bill. I like its words over minute speed adjustment. But if you are looking for voice tracking, this falls far short of reliable. Maybe it works on short, under five minute scripts. I tried a 27 minute script and it was impossible to use the voice track. For example, if you repeat a phrase or point within a few paragraphs of where you are speaking it often doesn’t recognize the first one where you are actually at and will skip forward to the next one. The voice tracking works better, but still skips forward all too often, in a room with lots of sound deadening. But in a room with wood floors and windows, it freezes up like it can’t understand you. The instructions say stay within 5 feet of the iPad to get better voice tracking. I was within 4 feet in a wood floor room and it was extraordinarily glitchy. So I hooked a Bluetooth mic to the iPad and it wouldn’t recognize that at all. I am on iOS 13.3.1 on a 6th Gen iPad with lots of free memory. If I were buying this for a standard set the speed and go teleprompter, then I would give it a 4 star. Good, not great. But I bought it for the voice track so I could save time in production and it miserably fails in that regard..Version: 2.0.9
✓ Slow to rectify bugsFirst the good: it does what it claims to do most of the time, although occasionally the displayed text will jump a couple of paragraphs for no apparent reason. The ability to tailor the display and mode of working is also good. The problem comes with a known bug that is openly acknowledged by the developers. Sometimes it doesn’t save the video you have recorded and the workarounds suggested are unreliable - very frustrating if you have just recorded a 10 minute piece to camera. The real surprise is that an update to fix this is still outstanding three months later. I’d suggest holding back until this is fixed..Version: 2.0.9
✓ April 23 Update Has Caused a Lot of BugsApril 23 — Awful update! Buggy as hell. Settings reset every time you shoot. Switch to horizontal filming with camera in background and it cuts in half with black screen. Can no longer align teleprompt script left or right closer to the camera. App is now buggy and crashing. Was absolutely perfect before, what a shame!.Version: 3.0.1
✓ UnstableWill not save video record settings and will not record video or audio today. Crashes as well.Version: 2.0.6
✓ Unpredictable BehaviorThe idea of this is great, but the execution is inconsistent. After trying out the free version, and being impressed with its ability to flow with your speech, I went ahead and paid for it. Unfortunately, as I got to using it more, it has proven to work inconsistently. The main issue is that the app doesn’t actually always follow your speaking. It will go along for awhile working flawlessly, then it will just stop and not scroll anymore. Sometimes I can get it scrolling again by going back and re-reading the last paragraph. Other times, I have to stop it completely and start again. The most common problem is having it stop while I’m reading, but it also sometimes will be moving along perfectly, and then just skip ahead a couple of pages. Both of these are really frustrating. Yes, I can stop and restart from the previous paragraph, but I hate that about 75% of the times I have to stop and restart, it is because the teleprompter messed up. The other 25% are my own mistakes, but it would be nice if I only had to reshoot 25% of what I do now. I took note that the sound can make it unreliable, but I plug a shotgun mic into my iPad Pro to be sure it can hear. It’s really impressive that it can do this auto scrolling thing at all, so I am impressed. However, it just messes up, too much. I hope it improves, because I really need it..Version: 2.1.3
✓ THEY NEED AN UPDATE ASAPThe fact that you have to keep the app open for the video to save is HORRIBLE. I can’t tell you how many great takes I’ve done, just to have a 10 minute take gone forever simply because my phone timed out or I accidentally clicked on the notification that the video is saving. I could go into greater detail on all the little ways your fingers can accidentally bump you out of the app and then your entire video is gone but i won’t. The developers need to update this where it’s saving in the background even if you leave the app for a minute, as long as you don’t hard close out of it by swiping it to hard close. Get it together guys. Until this is fixed, this TV Host will NOT recommend this to any of her colleagues..Version: 2.0.9
✓ When it works, it’s great......when it doesn’t, it’s frustrating. If you’re thinking about using this on something where time and quality are important, you may want to wait until the app works reliably and or the bugs are worked out. I’ve been using this for over a year and this latest version is definitely better, but I just recorded a bunch of clips in selfie mode on my iPhone and it seems audio was only recorded on about half the clips. Also the app doesn’t recognize external microphones (although the previous version did). To the programmers: please realize that your users are probably using this for at least quasi-professional presentations. If your development resources don’t permit you to beta test and address bugs quickly, you should remove the “pro” part of your name. The app is sooo close to being great. I hope you take the steps needed to service your market properly. Thanks!.Version: 2.1.6
✓ UselessThis app is completely useless. I purchased it as I wanted a voice actives prompter. When I came to use it, it seemed to have a mind of its own. Sometimes it would track my voice and then it would completely stop. This incredibly frustrating when you are trying record a video. A total waste of my time and money..Version: 2.1.2
✓ Could be great but let down by small font sizesI love the VoiceTrack feature. It really helps to make filming with a teleprompter feel more natural compared to the pre-set scrolling on other apps. While not entirely perfect 100% of the time, it’s been pretty close for me. My biggest complaint is with the font size, and lack of ability to make it bigger. I use the app with an iPhone 13 Pro, and when relatively close, it’s fine, but if I’m filming someone further away, or someone who has poorer eyesight, the font is just too small, even at the biggest size, and I can’t understand why there isn’t an option to make it bigger. I’ve seen quite a few complaints about this, and contacted the developer to ask if there was a solution. They sent me a video that they’ve made in response to the font size complaints - showing people how to use the accessibility feature on iOS devices to zoom in to the screen, which really doesn’t solve the problem properly, and is a poor workaround. I can’t think what it would be though there might be a good reason why they haven’t been able to allow for bigger fonts, but I hope it’s something that can be fixed soon. I’ll have to switch to another teleprompter app until then..Version: 2.1.8
✓ A bit of a scam I believeI don’t often write reviews but I feel it’s necessary given weakness of this app. The voice tracker is the distinguishing feature of this app, how they draw you in to charge you $20 dollars. But it’s crap. It jumps and skips as you read, your eyes are not able to follow along with a screen that’s constantly jumping and skipping down the page. It’s like trying to read from a card being held up by a guy randomly moving it as you read. So we switch off the voice tracker. But even during the auto scroll it will pause and skip. Why??? It’s on auto scroll. How hard is it to program the text to just scroll at a consistent rate. Seems like it would be the most simple feature for any software programmer to get right. Until they fix these issues I think they are just trying to con you for $20..Version: 2.1.8
✓ Voice-activated scroll feature doesn’t workI purchased this app solely due to the voice-activated scroll feature and the fact that almost all reviews indicated that it worked well. I ran a few test runs with the provided test-scripts, and everything seemed to be working fine. However, when I wrote in my own script and attempted to record, the script kept freezing. I retried things about 4-5 times and kept experiencing the same problem. I’d have to reach out my hand every time to get the script going again, at which point it would start working and then freeze again a few seconds later. I tried talking more slowly, tried enunciating, but still the same issue over and over. Sad because this app seemed to have promise. If the issue gets resolved I’ll update my review with more info..Version: 2.1
✓ Unreliable and inconsistent = unusableSince this app only at best sometimes tracks along as you speak, it is useless. I am using it in a stable, dead silent environment to record and it only tracks along for maybe a few segments then locks up. Then trying to get back to where I left off is impossible. I’ve used it a few times with a few minor issue. But at other times it completely ruins my planned session. Since it is unreliable and inconsistent, to me, in a professional setting where I paid for the app, it is therefore unusable. I have messed with it a lot and discovered there is a subscription based remote control. A remote would make this work (if it is reliable, and based on my experience thus far, I’d personally not bet on it) but I’m so frustrated with this I’m not inclined to give them subscription money for sure..Version: 2.1.5
✓ Lots of room for improvementIf you are using this app with an external camera that has a phone cradle with a mirror, like the Parrot Teleprompter, the narrowest width setting is not narrow enough, especially if you are using the app on a bigger phone like the iPhone Pro Max. Eye scanning reduction is important, and you will definitely look like you are reading what you are saying. Also, there should be a means of slowing down the scroll speed. Sometimes the speech recognition hears you say a line, and the text jumps up the screen making it easy to get lost. Finally, I’d recommend skipping the remote add on app, which is a bit half baked..Version: 2.2.0
✓ Please avoid this app! It’s the worst among all.Hi, Let me tell you that I am using teleprompter from last 5 years and I decided to buy this one but turnout as the worst experience. Voice recognition get stuck all the time and it doesn’t scroll at my as I wish to set. It has a option but that’s of no use. This app will just take your money without giving you a trial and you will waste your $19.99 for no reason..Version: 2.0.9
✓ If you paid for it & update it, you will loose your subscription and have to pay againI bought the pro version - for forever option - a few years ago and when I updated it for the newest ver. it literally downgraded me back to the normal one, I lost all the scripts I had there, lost my account and now it wants me to buy the pro version again, this time for only a year? There is no more forever payment? I’m really sorry, what is this?.Version: 3.0.2
✓ Since the update, it lagsBe prepared to edit your video together. Even speaking slowly, this new updated version lags terribly. I have to repeat myself 3 times to get it to advance using iPad Air. I am a broadcaster, no accent, professional voiceovers. I do not mumble words. Old version worked flawlessly. This one, not since the update..Version: 2.0.3
✓ Utterly a waste of time.I purchased this app roughly 3 months ago, and I’ve had nothing but troubles since obtaining it. This application came with a fairly high price, so I thought it might be something worth using. Unfortunately, it has been more trouble than it’s worth. when originally using this, I found that the auto tracking of my voice was frankly worthless. I had to resort to using a timer on my scrolling in order to properly have it keep up with me. I have had other problems with the audio where on my mobile devices including tablets, it routinely does not work. However, switching back to the native application on my mobile devices, my external microphone works perfectly. Not long ago, the application was upgraded. Any time I shut the application down, all my settings disappear. I have given this application a try on both my iPad and multiple iPhones. It’s not worth it. Additionally, when I try to get a hold of Tech Support, they were very unresponsive and refused to take any sort of technical support calls or instant messaging over the Internet. Although I spent 15 or $20 buying this application, it refuses to come off of the trial license. Tech Support is unable to solve this problem for me. Overall, I would not recommend this application to anyone. Big waste of money..Version: 3.0.2
✓ The Latest Update Has IssuesThe latest update of this application breaks the scrolling feature. For some reason, voice-recognition scrolling stalls about halfway through longer blocks of narration. This is maddening when you are trying to shoot video and are up against a deadline. I had to reset the teleprompter many times and could not get the shoot completed. This led to a lot of lost time and an angry boss who doesn’t get tech and can’t understand why there were delays... :/ Before the update, this application performed very well. It had no trouble scrolling, and was very simple and easy to use. Why couldn’t the developers just leave well enough alone? Bottom line - It seems that after one or at most two minutes of use, the teleprompter stalls and will no longer recognize input. Please fix this ASAP!.Version: 2.0.1
✓ VoiceTrack is the only key featureOther features like text colours, import from iOS device storage, remote control are all far behind competing apps. Not only that, remote control is an extra paid feature. I probably would only use this for smaller productions where I have to have voicetrack. Otherwise, I’m sticking to Teleprompter Premium. Overall not a great value for the price..Version: 2.0.9
✓ Voice recognition is not good. Teleprompter feature sup par.I am a season videographer and content creator. I’ve worked on large corporate projects and have filmed and created hundreds of videos. I have been around the block a tume or two when it comes to using Teleprompter‘s, and I got to say there are some free Teleprompter apps that are more worth your time than this one. The voice track for this app is what gets you hooked, but the technology to back it up is not up to industry standard. I have tried using this on my phone and it only kind of works. I tried using it on my iPad to get a bigger screen and there is glitch upon glitch. I want a full refund, but I don’t know how to initiate it. Terrible customer service. Do not buy this app at all! Try the parrot Teleprompter or other Teleprompter app, but don’t be fooled like I did. These guys just take your money and they’re not worth it..Version: 2.1.8
✓ Previously available features missingAs an actor, this had been my go to app for self tape auditions for many years. The most useful feature for me was the ability to use different colored text to distingush between characters in the same script. After this recent major update, that feature is seemingly gone. I can only make ALL the text on any given script one color now. This severely diminshes the usefullness of this app for me. Like so many others, I also paid a good deal of money for the PRO version years ago. If that critical feature is now suddenly behind the new "Extended subscription" paywall, I'm out. I had previously recommended this app to many fellow actors. Might be time for us to find a new one....Version: 3.0.2
✓ Great app, until it isn’t...I have used this app for years. I have a recording studio in my backyard where I record video and audio in an isolated environment with high end audio equipment. The promise of the VoiceTrack feature is really the headline feature on this app. But today is the last straw for me. I have spent so many hours in frustration with this app. It widens the line between failure and amazement. When it works, I love it—as other reviewers have said. When it doesn’t work, which is often, I want to throw my phone out the window. I don’t want to email support. I don’t want to tweet at them. I want the app to deliver on its promise. I paid for it, and it almost lives up to its marketing. But that “almost” is so painful. I thought I could solve the voice tracking problem with the remote app, but that’s another $2/month. Sounds cheap, but I don’t want to give this company money to fix a feature that disappoints me to no end. I have had people in my studio to film them using this app and I end up having to use my finger to move the script along. What’s the point? It is rare that I write an app review. But here I am. Frustrated to no end at myself for believing this app was better than it is. In the end, I’m the idiot..Version: 2.1.4
✓ Started off well...So much promise, auto track started off well if you type in manually, but once you input, it’s toast. Then the save video doesn’t work, at all. Wasted hours trying work arounds thinking it was phone storage etc. Not until you read hidden on the website under recording video, this is a known bug (it’s not a bug, it’s a defeat!). Judging from the other 1-star review, it’s been in place since January. It’s now April? Clearly a bit of lip service to feedback. Disappointing...Version: 2.0.9
✓ Don’t buy for the auto scrollThis app seems to have got worse and worse and worse with the auto scroll function. It’s gone from bliss to the most frustrating thing on the set, really hopeless. I don’t know what you’ve done with the updates, but we’ve had to find an entirely different system now that we know the remote scrolling option is subscription based! Er.... I BOUGHT the app?! I have to subscribe as well?!?! Huge thumbs up to huge thumbs down in a few months. Disastrous..Version: 2.1.2
✓ Not that efficientI have been using this app for last couple of months but every time the text doesn’t scroll with video and have to scroll it manually which is very frustrating. Automatic scrolling of script was the feature which made me buy this app but now I feel it’s not worth the money spent..Version: 2.1.7
✓ Would be a great app, but it’s notIt has plenty of useful settings, and it's really straightforward to use. Would be a great app, but the current version doesn't work well. The idea of VoiceTrack is nice, but it doesn't work smoothly. Sometimes it get stuck and no matter how many times I read the highlighted sentence or the next ones on the screen, it doesn't move anywhere. On top of that issue, twice all the texts disappeared from the screen during recording. Because of those I could only record an 8 minute video in 4 pieces. Plus another issue happened, I tapped on the save button and the last video was not saved. I re-recorded it and tried to save it again, still didn't save it. Instead of making recording easier, it made things difficult and wasted my time. Overall, I'm disappointed with the quality of your app..Version: 2.0.9
✓ This used to be a good app!!!I used this app a lot to control scripts. It was great because it would pick up dialogue and automatically scroll the script as you spoke. Great for puppet scripts when you have your hands full. We stored a lot of scripts on the app and could pick the one we needed. The app got redesigned and pushed out in November. Basically it’s destroyed. So the main problem is that the voice controlled scrolling no longer works. It tries but frankly it’s pathetic and we have to try and push the scripts by hand most of the time. If you try auto scroll even at its slowest setting you’ll never keep up with it. It is crazy fast and uncontrollable. What was a useful app has been turned into junk. What happened to Beta testing? I’ve been trying to get this app fixed by talking to Jeremy but so far I’ve got nowhere. Please can we have the working version back. This version is hopless..Version: 2.0.1
✓ Poor in comparison to free apps.Where to start, the fact that you can’t adjust the font size beyond 10 on the app. I mean every other app allows you to go bigger. So your eyes are twitching as you read. The voice analyst is just rubbish. It works when it feels like it, jumps paragraphs for no reason at all. No idea how half the 4/5 star reviews make it on here. There are plenty of better apps that are free or lite that does the job. The whole voice activated reading is overrated and certainly needs fixing. Would love to give -1 star. Trying to get help from support is like talking to a brick wall, or they try to upsell you the windows studio application. Keep it up, road to success is almost there..Version: 2.1.5
✓ I want to love it. I almost do.This app is incredible. Voice track works great and is an integral part of my work. A few bugs prevent me from giving it 5 stars. The main one is constantly getting logged out. It’s frustrating getting out to the field to record only to see that I’ve been logged out again (I use desktop syncing). Please give us the option to make the log out time longer at the least. In addition, being able to have “stories” within a script is really nice, but I would like to be able to jump straight into a story from its page, rather than having to start the script, then scroll over to it. (I sometimes have 5-8 stories in a script) With those features I would absolutely be able to give this 5 stars and recommend it to all the creators I know!.Version: 3.2.1
✓ The app updated, and now it doesn’t workThe app updated, and now it doesn’t work.Version: 3.0.4
✓ DisappointedI saw quite a few negative reviews but felt hopeful because the developers were making an effort to respond. However, much to my dismay, unlike other teleprompters that I’ve tried, the only option to record video while reading the text, is in portrait mode. Not good. One can also read the text whilst viewing through the front camera, and this is in landscape mode. I wish that that same format for the front camera was there for the back, just like other teleprompters. Oh well..Version: 2.0.5
✓ Unique concept - Terrible AppThe Good: The concept of a teleprompter that follows along while you read the script is as great as it sounds. If that’s what you’re after, PromptSmart does it well and, to my knowledge, is the only teleprompter app with this feature well implemented. The Bad: Almost everything else is a let down sadly. The app UI is basic and clunky, but functional. Performing simple tasks is often a headache, with frequent small bugs and crashes. I’ve also been logged out several times, and recently logged back in to find all my scripts missing and all custom settings back to default - like my account was reset? I reached out to support but didn’t get any reply. PSA: BACKUP YOUR SCRIPTS AND NOTE YOUR SETTINGS. The Worst: PromptSmart as a company seem to very proactively be trying find the best way to extract as much money from their customers as possible. Be prepared to slowly uncover the distinctions between; PromptSmart Lite, PromptSmart Pro and PromptSmart + apps and how they relate to various subscription plans listed on their website; Starter Pack, Teams & Enterprise and how those subscriptions and the apps work with PrompSmart Studio Edition… At first I thought PromptSmart + was a ‘free’ app that then tied in with subscription plans for advanced use/teams - and I could just stay away from it by using PromptSmart Pro; a $60, one time purchase app for individuals...I was wrong. PSA: YOU WILL RECEIVE CONSTANT ADDS IN THIS $60 APP! The pop ups and banners all over the already clunky UI remind you relentlessly about all the features your missing out on that can be unlocked with a monthly subscription….on top of your $60! If the bugs, and cheap upsell tactics don’t both you in an app this price - or if you really want the auto follow feature with the Teleprompter like I did; I guess you’ll like PromptSmart Pro. Otherwise, shop elsewhere and leave that app a good review so I can find it for myself next time..Version: 3.2.0
✓ Doesn’t workI’ve never seen it in action, yelling the script at my iPad but it wouldn’t scroll..Version: 2.0.4
✓ GarbageUsed this app a few times. Bought the addons. Randomly skipped ahead while speaking. Very frustrating. Tried to use it again a few days later and I’d won’t open. Contacted them for a refund and was COMPLETELY ignored. Complete waste of money and TIME..Version: 2.1.2
✓ It was perfect until recentlyI don’t know what happened, but now I’m having issues with not seeing my videos after recording. I recorded 6 videos yesterday but none of my video are showing up in the video library from yesterday’s shoot or before, even after hitting the refresh button multiple times, updating my phone, restarting my phone, and checking for updates for this app in the App Store. I was able to see them before recording three latest videos, then nothing just a button constantly refreshing, saying loading. I even opened the app on my iPad too and still it does the same thing..Version: 2.1.8
✓ TOTAL FAILTOTAL FAIL. I signed up for the 7 day free trial, but was charged the full amount immediately. Tried the app for a few hours with a couple paragraphs as my script and it stopped randomly every time and couldn’t get through it once. The voice-operation simply does not work. Unless I’m missing something, if you record landscape in selfie mode, you can’t see the entire screen in order to frame up your shot. The app is also super slow to save each video it’s painful. Read so many positive reviews, am extremely disappointed. Complete waste of money. I would hope for a refund, but won’t hold my breath..Version: 2.0.9
✓ Horrible User Interface and User Experience!The VoiceTrack feature only works 10% of the time. The remote control feature works 0% of the time and has a horrible UI and UX. Don’t waste your money.......Version: 2.1.3
✓ Glitchy does not workTotally frustrating and unreliable even when you go through all their help docs and try all recommended options. Such a waste of hours..Version: 2.1.4
✓ The Prompter Stops Mid Script and doesn’t restart!Highly frustrating when you are on a roll. Disappointing and frustrating for a paid app..Version: 2.1.8
✓ SneakyI just finished paying $28 to unlock the pro features so that I could use the remote control feature (separate app) for when the voice recognition fails (giving me a backup option to not ruin the presentation) and then after trying to connect the two apps I discovered that I have to pay an additional $17 (or a monthly subscription) just to use the remote with it. I just payed $45 to be able to use this teleprompter with a remote. Just a heads up for anyone looking to purchase. Shame on you....Version: 2.1.3
✓ So disappointed!Your register an account page isn’t working. It’s prompts me to input a password, but when I try to input a password nothing happens. There is text that says “strong password” covering up the password field. Really disappointed, paid £20 for the app and it doesn’t function v well at all. And I need to pay an additional subscription on top of the £20 I already paid to get basic features like using a remote control or having the script on my iPad and phone together. To top it off, the voice tracking isn’t responding to my voice, now I see I need to pay more money so that the voice tracking my will skip over symbols etc. I can’t even sign up and pay the extra money because your sign up form doesn’t work. Joke Edit: Omg and the remote control doesn’t even work once I’ve bought the extended version of the apppp. Is this the worst teleprompting app in the world?.Version: 2.2.0
✓ Doesn’t save video!At £20 you ought to be ashamed of yourself for not removing this from the App Store until it works properly. I see I am not the only person who has this issue so it can’t be said that you hadn’t known about this. And to even put a temporary fix in another persons review is just wrong. I hope that you get this resolved soon as in essence, this could be a great app!.Version: 2.0.9
✓ Log in EverytimeEvery time I use this app on my iPad or phone, I have to login. It seems like it’s the only app that you have to do this with. Too bad as most of the other features work. Voice recognition still needs work, too..Version: 3.2.1
✓ Horrible app, hangs up, let alone voice track the click start doesnt workThis was the worst and the most expensive app purchase I have so far $30!!! I want a full refund please. The teleprompter claims to - follow voice or speech 0/10. It really doesnt do anything when you read, but bery rarely moves, that too with non speech noise - bluetooth scroll 2/10 ( under scrolls then overscrolls, then freezes consistently after 3 mins) - clicker start stop 0/10 ( absolutely basic task that it fails at abysmally) If the developper has any self respect they ought to have a refund/ dispute policy if they are expecting people to pay $30 like i did, only to provide them with free feedback , actually i paid $30 to give them feedback! Ha.Version: 2.0.9
✓ Did not workThe voice control is useless unless you’re close to the device so tried to get the remote control working on iPhone to go manual and it would not connect to the iPad. Wasted my money..Version: 2.1.8
✓ Big LetdownI really wanted to like this app. However if you’re looking to use the voice tracking feature be prepared for it to stop be prepared to have to manually scroll be prepared for the unpredictability of this feature. It didn’t happen during the trial phase but shortly after I made the purchase nothing but problems. The voice tracking would be a great feature if it actually worked it stops and starts and appears to have a mind of its own totally useless but now I’m stuck with the yearly subscription but definitely will not be renewing. The developer did reach out however made me feel as though it was something that was an error on my end but clearly this is a common problem with this app when it comes to the voice tracking feature . And it clearly dates back and does not seem to be something that PromptSmart is able to correct. If you are looking for a true voice activated scrolling with this Teleprompter app I would say look elsewhere as it is nonexistent with this application..Version: 2.1.8
✓ Voice prompt unreliable and don’t size limitedThis app is about the best of its type in the App Store BUT, voice prompt feature is unreliable and the font size is limited to 10-point on my iPhone max. Would appreciate bigger font options to avoid eye movement when filming..Version: 2.1.8
✓ Good, but wish it could present more than just plain textHi, this is a great app. It presents plain, unformatted text just fine. I really would like it to work for formatted text, pdfs and keynote files because I like to work with bullet points, and hierarchical structure with increasing detail. This allows me to see the overall structure, and the specific details in case I forget my script, but allows me to talk freely and the talk to flow, because I’m not reading a script verbatim, but merely using my notes to as prompts to keep the overall structure, stay on track and cover all my points, and remind myself of the details when I forget, and the formatting allow me to see my points at a glance and find my place quickly when I get lost. It would be great if you could include these features in a future update. Thanks..Version: 2.0.5
✓ Voice track stopped workingI don’t know why, but the voice track feature just doesn’t work anymore..Version: 2.0.5
✓ Could be good.It appears to be the only true autocue but frankly it doesn’t work. I got stuck in the video page and couldn’t get out. Don’t waste time and money on it. Shocking really that apple allow this on their store when it doesn’t do what it promises. In normal circumstances you’d ask for your money back!.Version: 2.0.9
✓ Great idea - if only it workedTried everything I can see but the voice activation is very unreliable. Just keeps stopping. Astonishingly poor customer service. Requested a refund and received no response whatsoever from the developers. And of course Apple just wipes their hands of it and points you to the developer ie the one who won’t respond..Version: 2.0.4
✓ Voice activation is flaky.I initially purchased this app because of the voice activation and was very pleased with the first version I had. The current version seems to be a bit flaky. Several times as I was using the voice activation feature while recording myself, it stopped for no apparent reason. If I moved it past the next line or two, it carried on. This happened twice in the same document and I tried everything to see if I could smooth it out but to no avail. Had to end up using a fixed pace, which really defeats the purpose of the voice activation feature. Other than that, the other features are great..Version: 2.0.6
✓ Disappointed and AnnoyedThought this would be a great APP, but is has a huge in-built fault (deliberate I feel). The voice track works intermittently so cannot be relied on in situations where you are speaking live into a camera - They know this - so created a remote facility - so you can jog it on - BUT this is ONLY available on subscription. In my eyes they built what could be an awesome product - but wanted to make more money out of its users - so created this in-built issue otherwise they would have rectified the issue by now. Other voice tracking programs ‘non-prompt’ have seamless voice recognition - so the technology is there - but greed has gotten in the way of a great idea..Version: 2.1.4
✓ Great if the voice tracking workedOn paper, this sounds ideal. A teleprompter that tracks what you say and scrolls the text to match. Unfortunately what you get is frustration to the point of wanting to throw your phone out of the window. If your script is more than a few lines long, the tracking gets confused. It will race ahead or lag behind so far that you can’t read what’s next. If you try to scroll back a few lines to catch up or to re-record a mistake, it will stubbornly jump back down a few screens. I really wanted to like this, but it’s just too hard to get it working properly..Version: 2.1.3
✓ Worked great until...The latest app update! The voice track technology was excellent and now it’s a total mess, it will scroll past massive chunks of text making for a very frustrating experience. The offer of a free remote was a nice gesture but nobody told me I’d need to subscribe to use it! I’ve already bought the pro version, what new stuff am I receiving monthly to warrant a subscription, if it’s just to unlock a remote because the voice track tech is now broken I’m not interested. Surely a “pro” prompter would come with a remote upfront?!?! It’s incredibly disappointing, a once trusted and heavily relied on app is now the bane of my production studio and workflow. I’ll be looking for other options..Version: 2.0.3
✓ Must subscribe to get basic functionalityNeeded to connect an external mic to iPad in order for the device to track reliably. This should be mentioned in product description. Zippers on TP are difficult to use. Carrying case is poor. Unless you want to subscribe for full functionality, skip this one..Version: 2.1.8
✓ Paid for this app less than a year ago and now being asked to pay again…?!I paid for this app and have found it really helpful. However I just opened it and was prompted to sign up and start paying for a subscription?! This makes no sense I have already paid for the app and have only been using it for less than a year, why am I now being required to sign up for a subscription service to continue to use it? Especially having received no warning before this happened. I have gone from being a very happy to a incredibly unhappy customer… I am now currently unable to use the app I paid for, even though when I bought it I was led to believe it was a one off payment. I would love someone from the prompt smart team to get in touch and allow me to continue to use the app I have already paid for!.Version: 3.0.1
✓ New update is horribleNew update has way too many bugs. Vertical mirroring does not work now, so this app is no good for teleprompters. The interface is really confusing. You guys should have kept things simple and stayed with the old version. I am thinking about getting a new teleprompter app. Bad move here from you guys..Version: 3.0.1
✓ Voice track does not workI bought this app for the voice track feature. It does not work at all. It always skips to the middle of the script. I tried speaking slowly, I tried holding the iPad close, I also tried attaching an external microphone. It always skips to the middle of the script and does not work for a single line of script. Definitely not worth the purchase. I will be requesting a refund unless the issue can be fixed..Version: 2.1.4
✓ Why is it so difficult to cancel my subscription?I’m no longer using this app and would like to cancel my subscription, but the right to cancel seems so convoluted. Surely there must be an easier way to do it?.Version: 2.1.8
✓ Meh, at bestI don’t know why the developers chose to place the controls at the top when you mirror the iPad. On a real Teleprompter just makes it extremely difficult to operate the program. It would be really nice if they were an option to place the controls at the bottom of the screen when it is mirrored or at least have the option of where you want the controls. This is even worse on iOS 15 because it makes the play/stop button (that you have to hit a second time to start) sit right on top of the split screen menu, which takes priority over the button. Getting the “smart“ voice tracking to work is kind of hit or miss, although it is functioning most of the time. Unfortunately when it doesn’t work I have to pull the iPad out because the controls are so hard to get to which makes the program frustrating which translates into bad recordings..Version: 2.1.8
✓ Does not workThe voice activated control doesn’t work. Very disappointing.only reason I bought this one and not the cheaper versions.Version: 2.0.5
✓ Constant bug ruins hours of workI have been using PromptSmart for around a year now. It would be a 5 star product, if it didn’t have the same bug that I have been dealing with since I started paying for it. It starts out great, it recognises my voice perfectly, it follows along perfectly. But if the video goes on for more than 15 minutes, the prompt starts to jump ahead 5 or more lines at a time, making it completely useless. Once this happens there is no recovering from it, stop/start doesn’t work, resetting the app doesn’t work, resetting my phone doesn’t work. The only option is to uninstall the app and start again, and try to get the video done before you hit the 15 minute range and it starts bugging out again. I have contacted support and received minimal help. They have no idea what the problem is, they have tried to say it is something to do with my script, but it’s not, the same thing happens with every script every time regardless of how it is written. I first contacted support 5 months ago with this problem and it still persists. I have lost hours and hours and hours of work to this. It has caused me a lot of stress when projects get stalled because of this recurring issue. If you can use a different software, do. Save yourself the wasted time. The support is useless, and only wastes more of your time..Version: 2.1.7
✓ Great concept but poor deliveryI was super excited about using this App, unfortunately it continually freezes, doesn’t matter if I’m close by or far away from my phone connected with a mic. I’m going to have to pay for the remote app and manually scroll which defeats the object. I’ve since upgraded my phone to the latest iPhone and still exactly the same problems. Also, the video quality degrades in selfie mode. I can’t find any settings to adjust the video quality but I could be wrong about that one. Most expensive app I’ve ever bought and it doesn’t work properly. Shame, it’s a great idea. Hopefully the developers sort out the freezing problem. It’s frustrating, the reason I got this was so that I can do long videos in one take. Not possible.Version: 2.0.9
✓ Do not buyMan I really wanted to love this app but it just doesn’t work. If you are planning on using it without the voice control I guess it’s fine but the reason I spent all this money was because of the voice control. There are lots of free apps out there that do manual scroll options for free . The voice control just moves erratically to whatever position it wants. You could be reading the very first line of your script and the app just jumps to the last paragraph with no reason. They have a single line option vs multiple line options where it can move line by line or multiple lines at times but it does the same thing no matter what. It’s impossible to read a script the way you intended when the app has its own mind. I also tried to connect a microphone to the tablet to get better audio to see if the app can understand better what I was saying ,but it does the same thing every time. There is no way of moving smoothly from line to line . It’s a waste of money. Get one of those free teleprompter app and save your hard earn money.Version: 2.1.7
✓ Great when it worksIn theory this is a great app and when it works it is. The challenge I’m having is it’s a bit like a temperamental child and I don’t know what’s going to show up. More often than not I have a challenge with the text mirroring horizontally sometimes it works first time, sometimes it gets there eventually and sometimes it frustratingly never gets there. Another challenge I have is the number of occasions when I’m in full flow shooting a video only for it to stop scrolling along with my voice. If they can fix the bugs this will be a brilliant app and I would and love to give it 5 stars.Version: 2.0.7
✓ What happened?I’ve used TelePrompTer Pro for some time now mainly in my hypnotherapy practice where I find it helpful when using scripts without the need to need to ‘read.’ Recently my iPad crashed and when I reinstalled from the cloud my TelePrompTer Pro software has become really sluggish and hardly follows my speech at all. I don’t know whether there’s been a change to the programme but it certainly isn’t as effective as it was before. Disappointing really because it is possibly the best app of its kind I’ve discovered..Version: 2.0
✓ Voice System is buggyThis app shows promise. We really like it's layout and features. But the one critical component, voice recognition, is very buggy. We've been working on it for few weeks, following the tips, re-formatting our documents, and checking our microphones. We are in a very quiet room with a very good speaker and a clear microphone and at random times the prompt will just scroll about a page or 2 leaving the speaker unable to continue. It happens at random areas too, meaning on take one it might do a random scroll in the middle, on take two it might do a random scroll near the beginning and take three might have a random scroll near the end. Maybe in the future they can clear this scrolling issue. We have found another teleprompt software that is more stable. Thanks anyway and good luck!.Version: 1.6.1
✓ Too expensiveToo many bugs. You buy the app for an expensive price then you have to buy more to get all the features which is ridiculous. So I bought the extras and then a little while later the app randomly resets all my settings and also cancels my extra features options so now I don’t have those. If I try to get it again, it fails and gives me an error code... Way too many problems and way too expensive. The voice control also works perfect only about 80% of the time making it just irritating enough that I’d rather have it off for long scripts. Great idea for an app, way too expensive. Way too many problems like resetting all my settings and having to set it up again like font size, vertical mode, remote use issues, and a few others... Cut the price in half, include all features and fix the bugs and you get a 5 star, but right now I literally cannot use your app as it gives me an error code for remote use (sometimes I’ve already paid for beyond the initial price of the app) so I’m giving a 1 star....Version: 2.1.7
✓ Not badNot bad and I find it very useful. But voice track just doesn’t work on my iPad..Version: 2.1.6
✓ New Version Sucks!The new update not only changed the layout completely but also I lost all of my previous scripts! There’s no way I can get them back. On top of it I paid for the subscription for that month, when the new update comes out the app asks me to pay again! Very frustrating!!!.Version: 3.0.3
✓ It’s Updated Review…. for the Updated AppNow it’s making me pay for all the features I already paid for in one payment with a subscription. I already paid for the full function of the app. You can’t decide to make me pay for a subscription now. That’s bad business..Version: 3.0.0
✓ InconsistentI feel I have just wasted my money with this App. The scrolling seems to work one in ten tries. Sometimes it doesn’t start at all, other times it stops at a random point in the script. I’ve had to record so many times that I’ve virtually learned the script by heart so didn’t need the prompter. What a waste of money..Version: 2.1.8
✓ (Updated) Still Junk - Don’t Waste Your Time**Reached our to their support and got a generic response with a link to optimize my script for the app. No help at all. For the cost and trouble of having to purchase each app separately the performance and support are severely lacking. I’d have better results and save time/money by just manually animating a script at reading speed and playing it in a teleprompter. Previous Review: This app and the remote are designed well but have never worked consistently even in the most ideal conditions and after the latest updates. They’ve both caused lots of headaches when I use them on client shoots and I’m extremely frustrated. Not only does it fail to consistently progress along when words are read but the remote app can’t even scroll properly which means I can’t even stand off camera and manually progress the copy. I literally have to crouch beneath the iPad and scroll with my fingers so the talent can read along. This thing is a glorified text document with buggy auto scroll.Version: 2.1.2
✓ CrashesBeen using this for a couple of weeks on my iPad, sadly it has crashed a number of times and when using it in a large church fairly close to me it doesn’t all pick up my voice. I’m sure it is great in other settings but doesn’t work for me and unreliable due to it crashing causing me to stop recording..Version: 2.1.4
✓ Enough UpsellingSeems like a great app. However, for $30 I expect it to include all features without having to purchase an additional subscription. Three stars...it would have been more if you stopped listening to your marketing people..Version: 2.1.3
✓ How to break an appI work daily recording audiobooks. This app was an essential part of my workflow - the voice tracking was flawless. Until the update. Now, it fails to work. Meaning I have to use the (paid for) remote control on my iPhone to scroll the text - with not only is flakey, but which also requires WiFi that puts interference on my recording. Beyond frustrated right now..Version: 2.0.4
✓ Nightmare since updateSince the latest update this wonderful product has become a nightmare. I have used the previous version for a couple of years very successfully, but since the update it is horrible to use. The sort order isn’t retained, and today the app just crashed when trying to do a talk. I ended up having to ad-lib so my trust in the app is now at an all time low. It now always seems to go back to Scripts but I only use Notecards so why can’t it just open at the last used tab? Also, the double tab to advance is no longer there, why? UPDATE... it appears the problem is caused by the ‘remember notecards position’ option being set, and then making a change to a previous slide (I.e. a slide before the remembered notecard). If the remember notecard position is turned off, the program works as expected..Version: 2.0.3
🙂 PromptSmart Pro - Teleprompter Positive Reviews
PromptSmart Pro - Teleprompter works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact PromptSmart Pro - Teleprompter.
⛔ PromptSmart Pro - Teleprompter Problems
