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Acorn TV: Brilliant Hit Series App Complaints & User Negative Comments 2024
Acorn TV: Brilliant Hit Series app received 133 complaints, negative comments and reviews by users. Have you ever had a bad experience using Acorn TV: Brilliant Hit Series? Can you share your negative thoughts about acorn tv: brilliant hit series?
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Acorn TV: Brilliant Hit Series for Negative User Reviews
✓ Please remove the distracting home barI like the choice of content from Acorn Tv. There’s a great mix of british and beyond programming. A good selection of ( old) Vintage and new shows and fantastic originals, like Loch Ness. The app works well for me so far except for the very distracting and bright gone bar light at the bottom of the screen. I know it’s possible to remove it because every other streaming video service makes it fade away in a few seconds and Apple told me “ it’s the developers choice” to keep it constantly on screen. It’s like having a Starwars light saber in my line of vision. I’d be sorry if I had to cancel my subscription over it. Please remove in an update soon..Version: 3.0.14 (404)
✓ TV app lacks search functionalityThe acron platform has some great shows that you can’t stream elsewhere which is awesome. However, the TV app on my Apple TV for Acorn does not have search function, and the sort alphabetically doesn’t work. This is extremely frustrating when trying to find a show. Please fix this, the app on my phone has a search function. This really should be a primary foundational functionality across all app platforms for a streaming service that charges a monthly fee..Version: 4.0.6 (199)
✓ A Crime?Much of the content on here is crime drama. I subscribed for Rumpole of the Bailey, which I can’t find anywhere else. The playback frequently freezes while unnecessarily buffering on my high speed broadband, and the app looks like it was designed by a 12 year old for a school project. It’s a crime that this rubbish is allowed on the App Store. Ignore the gushy 5 star reviews, they have been planted by the incompetent devs..Version: 4.0.8 (220)
✓ App quit working on iPad and iPhone-long time subscriber leavingI have been an Acorn subscriber for several years and my preferred way to view Acorn TV has been the Acorn app from iTunes on my IPad and iPhone. I travel a great deal and I enjoy having my favorite shows available to me even when I leave the U.S. However, I have not been able to use the app on either device for 4 or 5 months. I get a pop up that says I need to "update my profile" but when I put in my login and p/word, it says "unable to update profile". I had contacted Acorn through the email provided on the app and received a response within a few weeks stating that they were looking into my problem. I have not heard from anyone since. Support is non existent. The only thing they do well is collect the subscription fee..Version: 3.0.3
✓ Love AcornTV but Download function is ridiculousLove the shows completely! The mobile app’s download feature is ridiculous. It downloads quickly that’s great. Two big issues with the downloaded episodes. They don’t download in episode order so you have to look for the next episode. The app doesn’t start an episode where you left off if you have to stop watching - it starts the show over at the beginning. Once you finish an episode and attempt to delete the watched episode it crashes on both iPhone and iPad 75% of the time. These nuisances make what would be a fantastic app an aggravation. Now there are less shows available to download. I like to watch offline Acorn!!!.Version: 4.0.10 (249)
✓ Rubbish expensive non HDIt says it shows Australian Dramas. Not many and not in HD. I’ll delete now!.Version: 4.0.8 (220)
✓ Infuriating at times.I bought a year’s subscription during the pandemic. I have found many of my favourite series have episodes missing that you have to subscribe through Prime to get. Some nights I go to watch an episode and it tells me I need a subscription, which I already have. Deleting the App and signing in again corrects the problem but only for a short time. They really need to get their act together..Version: 4.0.1
✓ Added programs not saving to my acorn tvThe programs I add are not showing in my acorn tv I’m very disappointed with that..Version: 4.0.0 (106)
✓ Great content, horrible appIf you like British and Australian television the content on Acorn is great. The app is technically horrible. We live in a rural area with broadband internet, but we have no trouble streaming content from Netflix, Amazon Prime, and Apple TV. With Acorn, I have to delete the app and reinstall it two or three times a week to prevent buffering problems. And by problems, I mean watch a minute and a half of program, stall, wait a minute, watch another two minutes, and so on. It is ultra-frustrating. Customer service is poor. Their solution? Delete the app and re-install. If I didn’t really like the content, much of which is unavailable anywhere else, I would never use this app. It is technically really inferior to the other streaming services..Version: 3.0.16 (417)
✓ Used to be good...what happened??I’ve been using the acorn tv app with chromecast and up till a couple of weeks ago it worked just fine. Then it suddenly wouldn’t play anything. I gave it a few days and then emailed acorn. It took them SIX DAYS to respond and then it was a “form letter” saying they were aware of the problem and were “diligently” working on it. It’s been another week or two since then and it still isn’t working—but my charge card was charged for the service nonetheless! Now it seems worse—it won’t even recognize my chrome cast anymore. I know it isn’t the chrome cast as Netflix works just fine. Get it fixed, acorn—it was fine before, so undo whatever you did to make it not work!.Version: 3.0.5
✓ A big BUT, for UK users.All signed up and ready to go. Then I chose Midsomer Murders Season 23. It spins….. and spins. ….. and spins? Try another programme, same thing. It seems a lot of the content is NOT available for those living in the UK?? In fact I’ve found hardly any content that is? So why not tell you before hand? Bonkers because that which is is freely available in the UK on the local TV Apps. Thankfully VPN deals with this. But it’s still a crook way of doing business..Version: 4.0.19 (328)
✓ Good enough choiceThe program choice is good enough. My bug bare is the number of times an error sign comes up on my screen and often prevents me from finishing a program. It’s just so frustrating!.Version: 4.0.20 (331)
✓ Frustrating and useless!So frustrating and absolutely useless. The app spends more time buffering than it does streaming a show. Two minutes into a show it stops for a minute to buffer, it plays for another minute, then stops to buffer for two minutes...and this repeats again and again. We gave up on Acorn TV after only 10 minutes of trying to watch our first show..Version: 3.0.16 (417)
✓ Always BufferingGreat content, but it’s constantly buffering while watching shows. You only get to watch a few seconds (not minutes) and it buffers, then again a few seconds, and buffering. Extremely frustrating it drives you nuts!!! None of the other apps do it. 😫.Version: 4.0.19 (328)
✓ Great shows but terrible appA great range of shows. I spent a considerable amount of time ‘favouriting’ dozens of tv shows and movies, only for just three of them to appear on my list. Same went with the watch list. App is slow to load and search functions/design are dreadful. Also, if you check out the settings there is a section ‘do not sell my information’, so I recommend turning that on..Version: 4.0.3 (135)
✓ Subscription won’t renew properly with iTunesCan’t get the app to renew with iTunes . Apparently it’s a problem with a few customers with the new update. Acorn can’t help. Won’t be watching any longer..Version: 4.0.18 (318)
✓ Very DisappointingI plug my iPad into the main TV, but only the sound comes out and no picture. When I first got the app it was really good, now I just pay every month in the hope that I will get a picture. But it won’t be long before I cancel and try Britbox or one of the others..Version: 4.0.3 (135)
✓ Horrendous AppThe buggiest, slowest streaming app I’ve ever used in my life. Reported issues go unchecked, nobody cares. Captions come on all the time (not even in English) despite having the option ticked for no captions. It buffers like you wouldn’t believe. No excuse for these bugs to be still in the app over a year after being initially reported when it’s a PAID app..Version: 4.0.4
✓ Review of Acorn tvI have had Acorn tv for a few years now and really enjoy the kind of programming you offer. I have also told my friends and family about Acorn and have recommended it to them. Sometimes the ads for shows can be a bit misleading. They will advertise a new show that’s come out but when I click on it I find that I have watched them all and it’s not really a new show at all. I have learned that there is a drop down menu for more series but even then, not all the shows are as new as you suggest. I will keep Acorn as a provider and look forward to some more great shows. I just would like it that when a new viewing guide comes out, all the shows are new ones, not re-runs..Version: 4.0.23 (340)
✓ Acorn AppI enjoy the content of Acorn TV. However, not enough variety, new content or complete number in series. Would love to see more on this app!.Version: 4.0.16 (304)
✓ Improved content but app is unreliable.There’s a lot more content than when I first joined so a big thumbs up there. The app however has become problematic when casting. Once a programme finishes I get a blank screen and I either have to restart the device I’m casting from or delete and reload the app in order to watch another programme or the next episode..Version: 3.0.14 (404)
✓ Extremely difficult to unsubscribeI ignored all the reviews about how difficult it was to unsubscribe. Even though Acorn advise you can unsubscribe from their website (on your phone), there was no “cancel membership” option. It was only on my desktop the cancel membership option was available..Version: 4.0.13 (292)
✓ Terrible, awful, very badDon’t even try! This is one of the worst apps I have ever tried to use. We stream via Chromecast, and I have had no trouble with other apps. However, most of the time the app won’t work at all with Chromecast. I have to go through a long and annoying resetting sequence with my phone, the TV, and the Chromecast device and even then the app resets only occasionally. When it works, it locks up about half of the time and I have no access to controls like pause or rewind. I was spending up to a half hour just to get a program started. I contacted customer service and was told to access the program through Google Home, but Google Home showed had no indication I was watching anything in Acorn. After many frustrating hours I gave up and stream from the Acorn website. No problems with that process, so far..Version: 3.0.11 (377)
✓ Visually impaired viewers beware!I am giving them one star rating only because it was easy to get through to customer service and the representative was polite. This app does not work with voiceover. I tried using it with voice over about a year or two ago and it did not work and in spite of even recent upgrades they still have not corrected the problem. When I asked The customer service representative if they were aware that it did not work with voiceover, he said that they had had numerous comments about it but he still has no idea if or when they will get around to correcting the problem. I guess they do not want money from someone who is visually impaired. I would highly encourage anyone to drop their subscription. The only reason I was able to call Customer Service was because they sent me the number in an email when I initially told them about my problem with not being to access the app..Version: 4.0.7 (209)
✓ ProgrammingAcorn requires some updated programming and more to chose from. Not a fan of watching a series through sub titles which is becoming more common with Acorn. May not renew for another year as the past year has not had much new content added..Version: 4.0.21 (335)
✓ Need a few changesI would have given a 5 star rating but I hate where they placed the the play, fast forward and the back buttons! I would like them better if they were in the middle of the page! Another thing I don’t like os that they don’t give you an option to stretch the page/show!.Version: 4.0.19 (328)
✓ Miss fisherWe need more episodes I have watches them all about four times! I love these, where are more?.Version: 4.0.16 (304)
✓ Unbelievable buffering! Terrible platformIt’s simple, you need to fix this appalling app. It’s a PAID app, in this day and age no excuses for freezing more than it plays. 21 minutes in to a show it’s taken about 35 minutes to watch! All other users in the house stopped using the internet to give it full bandwidth- made NO difference.... fair go, fix it or we’ll seek a refund..Version: 3.0.14 (404)
✓ Love the content, meh the appI’m a big fan of Acorn TV and really enjoy it. But the app keeps prompting me multiple times when watching that there is no wifi and so I want to continue streming with data. But I have a solid wifi connection. Netflix works and safari works fine without any issues. And the wifi connection not switch in the app settings does not move at all. iPhone 12 with iOS 14..Version: 3.0.10 (432)
✓ Could be betterPoor picture quality. (Definitely not HD.) Not many shows..Version: 3.0.16 (417)
✓ Excellent programming, subpar appFirst off, I resubscribed for the new Detectorists movie: where is it? It wasn’t listed in the New section so I found it through a search. When I selected it it would not load. When I tried to reboot the app to search for it didn’t turn up at all any more, it was gone. Even apart from this, the app itself is clunky. There is often long hesitation before a selected program loads. The organization of what’s availability could be improved: the Home Screen and Explore have a lot of duplication of categories, and neither gives you a fast way to see all content. Let the Home Screen have fewer categories that lead to more comprehensive lists and let Explore have more selections of shows with targeted interests. That would make *my* experience better anyway. I wish it all worked better because the programming is excellent..Version: 4.0.13 (292)
✓ Broken again on computer and Apple TVIt works now on all devices, finally, though I will never understand the management process that made the customer experience so bad. And I am still surprised that they did not contact users who had written or called them. Now it works, and content is good. But unlike other streaming we use, Acorn is unique in not making it easy to see where we left off in watching episodes. This is not a good way to be unique. Recent review: First Acorn removed essential functionality (tracking progress on series, for example). Then the app stops working with iPads and iPhones. Then the app stops working with Apple TV. And through it all Acorn decides not to reach out to customers to describe the situation and their progress, and not to tell customers that their remaining option is to log in on web browser. So, self-created technical problems compounded by a poor customer service decision. I think Acorn is shooting itself in the foot. I wonder what will happen to # subscribers, and how many will take this as a signal to try Britbox. An addition to my review from a week ago. At that time Acorn sent me an email telling me they had reset my password and that the app would work with the reset password. It did not. I just received the exact same message. And exactly like before, nothing changes with the reset password. This feels a bit like like the Keystone Cops..Version: 3.0.2
✓ Worst customer service everAfter months of happy viewing, something went wrong. I began to get double billed for my subscription, billed by my subscription through iTunes, and then billed directly by acorn. I never signed up directly with acorn, only with iTunes. So I canceled my subscription with acorn, considering that I already had in place an iTunes subscription. Well this is when the horror started. The app indicates that my subscription is canceled, but my iTunes subscription is active. I have been struggling with this for months and I cannot get a straight answer out of their customer service desk. They simply refuse to understand what I am talking about. There is no way to include screenshots when trying to send them messages. And yes there is no restore a purchase link on the home screen. I personally don’t think you can pay for your subscription through iTunes. I think you can download the app from the iTunes Store, but you have to pay acorn directly. The iTunes subscription does not work with this app. I talked to Apple at length about this problem and they are as mystified as I am. It almost seems like there is a scam or some sort of bait and switch problem. There is no Acorn customer service phone number, impossible to speak to a live person, and you will never ever make any sense out of whatever robot you interact with at the help desk..Version: 3.0.18 (426)
✓ Rarely updatedI'm not sure why I keep paying for this. Acorn rarely 9these days) update their movies. Every Monday I go to this app to see if there is anything new. Mostly there isnt and if there is it is old movies that either you can get on other channels or are things I have watched elsewhere. Pull your finger out Acorn. You used to be great. What happened?.Version: 4.0.22 (338)
✓ What’s going on?I started watching the series Vera, got through the first 2 season only to find out Acorn doesn’t carry seasons 3,4 or5. Jumps right to season 6 then 7. So if I want to watch season 3,4,5 & 8 i have to do that on Britbox. Are you kidding me? What a scam!! I am not getting more subscriptions. And this isn’t the only program they do it with. I should have looked more closely before subscribing for a year. I bet I don’t renew..Version: 4.0.0 (106)
✓ Nothing to write home about now - or watch!I really like Acorn, but since the new update the app closes down on me as soon as I open it. Nothing is different, no VPN, so what’s going on?.Version: 4.0.7 (209)
✓ Absolutely terribleThe app constantly freezes so you can’t watch a show easily, it’s just frustrating watching a black screen and buffering wheel spinning endlessly!! Tried deleting and reinstalling the app, watching at different times of the day but it never works! Will be cancelling before the free trial ends..Version: 3.0.14 (404)
✓ PoorPaid first time and was very glitchy. Tried a second time and didn’t work, kept saying needing to pay despite the purchase confirmed. I won’t be trying third time lucky. Waste of money and effort..Version: 3.0.10 (432)
✓ Problems with TVFor some reason my IPad came up with the message not available outside of US. I have been watching acorn tv for a month now no problem in NZ Subs paid. Our tv and second IPad are ok. When googling Acorn TV same message again. Anyone else have this happen.Version: 3.0.15 (409)
✓ Poor selection than advertisedIf they wanted me to pay for a subscription then they should have the shows as per the images on the app. No Agatha Raisin and no Doc Martin. Almost false advertising cancelled 20 mins later no worth it better streaming services out there for the consumer..Version: 3.0.9
✓ Very glitchyAfter several attempts to watch I’ve had to give up. I have reinstalled the app many times but I can’t get anything to play. A real shame as I was looking forward to Whistable Pearl.Version: 4.0.1
✓ Keeps removing money even after you cancelDo not download and sign up for this service, even after you quit it years later they come back to sneakily remove money from your account. This is not the first time I’ve had to contact them about it either! It’s absolutely not worth the annoyance for years later!.Version: 4.0.18 (318)
✓ Clunky as anythingAmazing content, some real quality shows. The app was working fine, now it just freezes and crashes. Hopefully fixed soon....Version: 3.0.18 (426)
✓ No starsHave attempted to use this app twice… on two different accounts. Cannot connect it to our tv despite ap on TV. Have been charged for a month of new use. Have approached the support team, they answered an email saying someone would be with me shortly. Poos Service, Poor usability!.Version: 4.0.4
✓ Faulty appTerrible app! Canceled my subscription months ago and I’m still getting charged..Version: 4.0.5 (159)
✓ App stopped working.For some reason the app stopped working on the IPad. Uninstalled, reinstalled, Logged out, logged in. Very unstable. If you want to stream for a stable service smart tv viewing is it. Expecting too much. Don’t know..Version: 4.0.7 (209)
✓ Great content terrible platformWhile the content is the best of any streaming service, the app regularly crashes, making the watching of said wonderful content an annoying experience..Version: 4.0.19 (328)
✓ RubbishMost of the programmes will only work in the US. I wrote to them to query this. No reply. 'Nuff said!.Version: 3.0.15 (409)
✓ What’s with “The Sounds”?I subscribed to watch this show, then suddenly episode 6 is only available if I buy it from Amazon?.Version: 3.0.19 (429)
✓ Well doneWell done and easy to use app, would have loved to see the programs that they were showing on app instead of the 12 or so that we were restricted too.Version: 3.0.11 (377)
✓ Great British Tv, Poor Streaming ConnectionGreat set of programs on the Acorn Tv app, British Tv at its best, issue for me lies with the streaming of the app, the constant buffering, freezing of the picture, unwatchable. Watching through the Prime app, using the AMC+ service, provides a far better connection and quality streaming service for the viewer. Would recommend using this app instead..Version: 4.0.6 (199)
✓ ReviewI’m disappointed that I don’t get the same programs as the Americans get, makes me feel that Canadians are not considered as good as Americans, I’m an English transplant and the British mystery shows are my favourites, so come on Acorn, get with it..Version: 4.0.5 (159)
✓ False advertising - BE WARNED***There are only 36 show available in total!*** No hard to find gems, not the good shows listed in the description, don’t even hope to find shows that acorn own and sell in the uk. I mistakingly thought that shows I’d been looking to watch again since the 90’s would be available as I found acorn sold them in the uk. So I jumped on and signed up. I didn’t read the reviews, my bad, but I thought I’d seen this as an app of the day. The only reason I have cancelled quicker than 20 mins is I’ve taken time to do the review first..Version: 3.0.11 (377)
✓ Good shows, poor support, quirky appI subscribed through Apple TV few months ago and things worked well initially, but then started having trouble getting certain shows (e. g. Midsomer Murders) to play without signing into the Acorn App. I tried contacting support to get a password but didn’t hear anything for 2 weeks. It was suggested to delete the app and reinstall- which didn’t work. Finally they blamed the problem on Apple and gave me a free month while I was supposed to get it worked out through Apple. Apple checked it out and said that everything on their end was working properly. I decided it was too much hassle to get the problem fixed and just canceled my subscription..Version: 3.0.16 (417)
✓ Good content, terrible appThe content of this app is good, if a little limited, but the app itself is awful. Subtitles being automatic with auto play, episodes repeating for no reason (episode randomly finishes and then immediately starts again) and auto play doesn’t even work sometimes. This being a paid app, I expect better..Version: 3.0.18 (426)
✓ Has potential but also false advertisingBrags that they have Agatha Raisin, Doc Martin & Murdoch Mysteries to entice you in, but actually has none of them :( Only has a tiny fraction of what it shows in the pictures & blurb.Version: 3.0.10 (376)
✓ Unwatchable experienceThe app constantly buffers when streaming to Chromecast. Episodes will randomly skip, it doesn't remember where you watched up until so need to scroll through manually. Reminds me of digital TV in 2007.. Strangely it always starts with Spanish subtitles even though subtitles are turned off in the app..Version: 4.0.10 (249)
✓ Poor app design and contentDear Acorn: I want to love your app and subscription. But poor design, execution and limited assets that you release make it unattractive. Please consider making your app to be fully integrated with Apple TV, Siri Remote and the TV app in iOS. Your app is a poor experience on any platform right now. I am not alone in my opinion and I hope to appeal to you to enhance the experience for folks who know that you can do better. Also, it looks like you hold tight to your assets. However in doing so, you are making it clear that you do not place the customer at the center of everything that you do. For example, why is only some of your Poirot Collection available and not all? It’s shameful. Why do you not allow full screen viewing? Why do you not allow picture-in-picture in your app? Why do you still have problems with subtitles? Thanks in advance for letting me provide feedback..Version: 3.0.5
✓ Charges and takes payment months after cancellationEven after cancelling, I was then charged the following month again. I thought I’d be able to at least use the app to watch things after you charged me but your customer service team is unable to assist but happily took my money. I only gave it two stars because I was being generous and I enjoyed the shows you had on the app. Terrible customer service..Version: 4.0.10 (249)
✓ Freezes constantlyRelatively new iPad, ~50mbps internet connection, every other streaming service works fine, yet this freezes constantly in the middle of episodes where even a forced reboot won’t fix the problem.Version: 3.0.18 (426)
✓ Confusing on iPadOne evening we wanted to watch an episode and did not realize that you have to be in "My Acorn TV" to be in your account. So we signed up for another one month trial. When I realized this, I cancelled the free trial on iTunes, leaving the paid up subscription in place. Now Acorn thinks I cancelled everything. Very hard to contact Support; they never use their names, distinct emails or phone numbers as contact points; we have multiple Case #'s going at present; Facebook Messenger is getting a little reaction but since it's a Friday, I suspect we're going to be hanging till Monday. LATE FRIDAY UPDATE: by avoiding iTunes, they're offering it to me at $5/month, $50/year..Version: 3.0.1
✓ VERY POOR STREAMING EXPERIENCEIn spite of every other streaming service streaming perfectly in HD, Acorn continues to buffer and hang. Fed up with the poor experience and have put up with it for too long. I will be cancelling my subscription and NEVER renewing again.Version: 4.0.20 (331)
✓ Don’t workI downloaded it 48 hours ago, I signed up, but it doesn’t works. I can only watch trailers. I have emailed acorn twice but still reply. Lucky it gave 7 days free trail. So cancel it and delete, b4 my 7 days are up..Version: 3.0.16 (417)
✓ Beware! Very Poor Acorn TV Customer Support!In June, 2021, Acorn TV offered a free 7-Day Trial so my wife and I signed up, paid Apple (Apple billed us) and we watched Acorn TV shows on our Apple TV through the Apple TV+ app initially. We downloaded Acorn TV’s app, requiring an Acorn TV password for our e-mail address, but Acorn TV never e-mailed us nor provided any password! We repeatedly e-mailed Acorn TV Cust Support to provide all of our account and billing details and we asked Acorn TV to verify this with Apple, but Acorn TV was NOT helpful and Acorn TV never issued a password nor contacted Apple. After much Acorn TV correspondence, Apple graciously agreed to refund our Acorn TV fees since Acorn TV never managed to issue us a password! We do NOT recommend Acorn TV because we got very poor Acorn TV customer support..Version: 4.0.3 (135)
✓ Keeps crashingThis is much better than my previous review. However, it has one major problem. For some reason it will suddenly go back 10 or 15 seconds and replay the old soundtrack or even video over the new which I was currently watching. It does this on all shows and it does not show a pattern. Keeps crashing suddenly and repeatedly while streaming. Also crashes while watching on device. Ignores start where you left off when you shut it down normally and starts at the beginning requiring you to figure out where you had to stop so that's hit or miss since there is no preview when you look for it. I love Acorn but this app is barely functional. Now it's having emotional problems with the fact I pay on their site. The app is stopping me from streaming and asking me to get a membership via apple. I have to enter account on the app which tells me that I have a membership, then go to the home page and search for the show I want. THEN it will play. Does not offer to play next episode. I have had this app before last year and it worked. Now it's a hot mess.Version: 4.0.1
✓ Horrible app, no customer serviceAbout 40% of the time, we get the message that too many devices are using our account so we cannot watch anything. The app is on one device only, and no one has our account details, so it is literally impossible. We contacted Acorn TV about it, only to be told to log out of other devices. THERE ARE NONE. They then said they could do nothing. And the problem persists. Unsubscribing..Version: 4.0.11 (277)
✓ Stop Blocking Me Out of My Account that I pay $80/year forI like this app a lot, more than any other streaming service. Only two people use, me and my mom. Firstly, there is simply too much content on any given app for it to only be used by one person. Simply too much. It is incredibly grating to not be able to watch anything on this app because “there are too many people…” No. Two people have the password and that’s okay, you don’t get to force people to cough up money for access to something that a friend or relative has in excess of what they need or could physically consume. Secondly, we understand that the average person has at least two devices to watch content on, right? My mom has an iPad and the house tv, I have my iPad and my phone and the same house tv. If you all care about the precise thing, then allow us to create profiles so you can potentially better gauge how many people is too many people. I will delete my service if this keeps happening..Version: 4.0.10 (249)
✓ Continually buffered every 10 seconds for 30 secondsCrashed 8 times in an hour Took 2 hours to Watch a 47 minute show Do not bother with this app It is frustrating experiencing such great content being displayed by faulty data.Version: 4.0.20 (331)
✓ Charged twice for a double subscriptionI’ve been charged twice for a double subscription when I asked Acorn TV for a refund they refunded me one month’s subscription, however I was being charged twice for over a year, when I cancelled the double subscription to just one monthly subscription, I was denied access to the streaming content when I complained to Acorn tv they told me to contact Apple, when I complained to Apple they told me to contact Acorn tv, clearly this is an unacceptable situation.Version: 4.0.5 (159)
✓ The Acorn app won’t let me subscribeI downloaded the app, and was able to register with my email address and a password. So I am now able to sign into the app. Once in the app, I eventually found my way to a subscription page, but the button that was supposed to let me select a monthly subscription simply did not respond despite my repeated tries. So I cannot even subscribe at this point. Nor can I find my way back to the subscription page. The app has no button, menu item etc. that will take me to the subscriptions page. I don’t know what else to do..Version: 3.0.16 (417)
✓ App is terribleCan’t cast to my tv. Every other streaming app works - please fix your app..Version: 4.0.5 (159)
✓ Not the bestWorked great for months but now it’s glitching and hiccuping all the time. It’s so painful. I have full reception so am baffled as to why it’s suddenly got so bad. When I get it restarted it keeps starting at the beginning, not from where I was when it glitched 😡.Version: 4.0.18 (318)
✓ Acorn that never becomes oakThe programs are good, but I’m canceling again after one month because the app and the service are atrocious. Buffering, random series order jumps, not consistent in offering “continue watching”, unfriendly design of app by manga nerds who don’t understand the demographic, and utterly useless customer service. I’ve been waiting a month to know why the Poirot “Collection” doesn’t include series 11. They write emails saying, we’re busy, we’ll get back to you. Obviously no concept of what streaming actually means. The programming is not so great that it’s worth hanging about for. A two bit operation, this one..Version: 4.0.13 (292)
✓ Barely useable recently with bufferingIt’s not my Wi-Fi because every other app works just fine. Hopefully it will be fixed as I do love the shows on the app..Version: 4.0.19 (328)
✓ To be avoided....Problems streaming on IPad or Apple TV. Stops halfway and restarts from the beginning. No assistance from technical support when contacted . Frustrating leading to cancellation of subscription..Version: 3.0.11 (377)
✓ Poor picture qualityFor a PAID service, the picture quality is really sub par. Pixellated image is something I can get online for free. The sound quality is sometimes awful too. It really varies on the program. I love british tv but I will not renew my subscription for something of such a low quality. And I do have a very fast connection. The issue is only with acorn. Netflix YouTube and other streaming services are juste fine..Version: 3.0.11 (377)
✓ Useless siteA shame as the programs are good… I signed up through my Samsung TV.. only way it would let me…2 days of free then cut me off.. wont recognise I have a account… So have stopped payment…tried to join through Apple now says I already have a account but wont let me view through TV.. I Give up!!.Version: 4.0.6 (199)
✓ Stopped working on my TVFor a few days now I have been unable to watch Acorn on my TV. Instead of just opening, it asks me to log in but when I put in my email and password it says there was an error with them and to try again later. I went to the website on my iPad and was able to log in easily. But the TV app just won’t let me in. I tried reset password but I get the same error message. Not good enough..Version: 3.0.15 (409)
✓ Not worth itIf you are running the latest software update, forget it. This app will not let you in. If you try logging into your existing account it will keep telling you that your email or password are incorrect. Trying to reset your password? Good luck with that too. That option will not let you complete either. Acorn will however let you into your account if you do it via their website, thereby bypassing the app. This app needs a major overhaul and total revamp since the last system update. Last year I opted for the annual subscription, but I think I will cancel and maybe revert to the monthly option, or maybe not! UPDATE: It’s working again at last. I get royally brassed off with apps that do this, which is a shame really because I love the fabulous content. So for the content, I would amend the rating to 3*..Version: 3.0.3
✓ Extreme lag in accessing programmingReally into British programming, and was going to give myself an early Christmas gift of both AcornTV, and Britbox. Now Britbox isn’t exactly Netflix concerning ease of use, but it is more reliable than the Acorn TV app. Tried several times to bring up the specs for particular programs to add to my favorites list, and either there was an extremely long wait or it didn’t load at all. And the results were consistent with my phone, tablet, and streaming devices (all Apple products). REALLY wanted this to work. Was ready to pay for the entire year in advance, but the cons majorly outweigh the pros at the moment. Will keep trying through the free trial, but if the outcome remains the same, the frustration (not to mention cost) isn’t worth it..Version: 4.0.12 (281)
✓ Great content appalling interfaceThere is no easy way to switch off subtitles! Why is there no way to watch without closed captions? This ridiculous! Also The way shows are categorised is limited. Why can’t they have an alphabetical text list rather the multiple images, it takes way too long!.Version: 4.0.23 (340)
✓ Newer showsI like Acorn, but I wish they had more variety and more recent shows. What about The Graham Norton Show, 8 Out of Ten Cats Does Countdown, The Last Leg etc etc …?.Version: 4.0.23 (340)
✓ Teasers....Too often Acorn only has one season of a series so you watch, get hooked and then that’s it: you’re left hanging, wishing there were more seasons available. It gets frustrating..Version: 3.0.16 (417)
✓ Ripping of the consumersI subscribed through my Apple account, but when I go to watch it on my Samsung tv it’s telling me I have to subscribe again through through them, SO WHAT UP TO THE MULTIPLE SUBSCRIBED I WENT TO AMAZON PRIME WHICH IS AMAZING.Version: 3.0.12 (397)
✓ Chrome cast not workingThe latest version of the app has a few bugs. Firstly Chromecast is not working, although when I check it on other apps it is. You get a message that it is connecting to a nearby device and evenly times out. The other bug is it just fails in the middle of a video or when you stop/start a video. Some better testing is required before releasing these products..Version: 3.0.19 (429)
✓ Great shows. Content needs updating more oftenWhilst the downloads are great quality and I really enjoy the content, new show should be loaded more often.Version: 4.0.18 (318)
✓ Great shows but app functionality needs workLove the shows but compared to other streaming services, the mobile app and website needs lots of work. The next episode of the show you’re watching doesn’t show up automatically, there isn’t a fast forward or rewind option on the website, you can’t view all the episodes of a series while you’re watching an episode which is the norm with other, established steaming services. Rewind and fast forward function is hopeless on the mobile app and the screen doesn’t automatically stay on landscape mode when watching on mobile, so your screen keeps moving from portrait to landscape, and locking the screen orientation only forces it into portrait mode. Lots of improvements can be made..Version: 4.0.0 (106)
✓ IPhone iPad app NOT WORKINGI received your reply several weeks later and it still says “email or password error”. Too bad. Why did y’all change it? It used to work. So I’m updating my review. It’s June 1,2018 and the app still doesn’t work. It did work for the free month trial then once I began paying it stopped casting?!?!? What did you change? I have Chromecast and it used to work. Can you please respond to me at least?!?!? Thank you. So Acorn works on my Roko TVs but not on my iPhone or iPad Air!!!! Please fix this. I purposely purchased your apps so I can watch while traveling now it doesn’t work. 5/2/18 and still says “no content available “ and “error wrong password or login”. What the heck??? I watch Acorn all the time so this is unacceptable. I deleted apps and repurchased them still the update isn’t working. No customer service number to call. What’s up Acorn!!.Version: 3.0.2
✓ OK improvementUpdate: Crashing every time launched under iOS 11.3. Apple TV version frequently fails to connect, requiring log out and back in, restarting the Apple TV, or both. Nothing but canned, usually inapplicable replies from tech support and no updates. If Acorn wasn’t the only place some of this content was available, I’d have cancelled my subscription by now. Avoid this service if you can find the content you want anywhere else. ————- So far it looks good, though there were several aspects of the previous version, including the ability to select a search and see just the episodes in that season rather than the new version which has all the seasons and episodes in a single list with no ability to just view a single season’s episodes. Time will tell whether this version is stable in it’s current release and whether it’s more reliable with AirPlay then the previous releases tended to be. I’m also very hopeful of an app for the 4th-generation Apple TV so that I don’t have to stream from my iPad..Version: 2.0.39
✓ I would had give it 5 start but I couldn’tWhen I got this app I was supper exited because I had started watching a series called Hidden on prime then when I got done watching season 1 I found out I couldn’t watch it, because I had to be subscribed to Acorn TV. So I was a bit upset but I said fine I’ll get the App. Finally I get the App I finished Hidden and I am so hooked into this App with all the AMAZING series they got here but now my problem is that I can’t seem to be able to connect to my TV. Everything worked fine nothing has been touched or loved but I can’t watch it on my TV only on my phones. And when I try to connect my phones to the TV screen stay black with the Acorn TV sign on and nothing comes on. Deleted app and re installed still nothing. But I can watch other things from my phone to tv but no Acorn TV. Thank you for the hopes up! I guess I’ll be canceling the membership because I sure don’t like to watch shows on my phone, sorry..Version: 3.0.17 (421)
✓ Uniformly and bizarrely white showsEnter the parallel universe of Acorn tv where BIPOC barely exist..Version: 3.0.15 (409)
✓ A shockingly bad appThe whole app has a 90’s feel and has exceedingly few features. It’s a really horrible design plagued with long loading times for anything you press in the app. With just over 130 shows/movies in the entire catalogue it’s clear there’s no money being spent on content so please - at least throw some into the app itself..Version: 4.0.6 (199)
✓ Only needed a few days to know to cancelMoney grab.... first you need a subscription and then have to pay again for full seasons? Seems like a rip-off to me..Version: 2.0.39
✓ Good programs. Not good for an iPad.I watch on my iPad. Everything that streams using this app has a bar top and bottom so the view is not good. Too small. There is no setting or any way to change this. Even though I want to watch the programs, I intend to cancel my subscription because I wrote to them but the reply was inadequate. They implied it was my fault. It is the fault of poor app design. This is the same with Britbox. Are they the same people?.Version: 4.0.4
✓ Acorn tv on Apple TV has one big glitchWe have been loyal users of acorn tv for years. Acorn tv works fine on the iPad Pro. But on Apple TV there is one big problem. For months now I can only see 2 of the banners for the New & Featured when you open the app. And the same while using it. The rest are blacked out. Streaming speed on the WiFi is high HD. We stream only and this out of the numerous apps we have is the only one that does this. I have tried resetting the app by deleting it and the reinstalling or signing in or out which is a big headache. Please fix this. I’m stating to avoid the app. In addition to that we now pay $6.99 for an app that has problems functioning. Please fix it..Version: 4.0.8 (220)
✓ Billed twice a monthOnly discovered after months of payments that I had two accounts with this service, one web-based another through Apple. So when I cancelled last September, through Apple, and the invoices stopped coming I continued to be charged for a web-based account unbeknownst to me. Finally completed the cancellation process 8 months later. If you want to watch through your TV take note of which service/option you need to sign up with. You can be charged twice a month and Acorn can’t tell you you have more than one account (with the same email address), you’ll need to work it out through your credit card statement..Version: 4.0.0 (106)
✓ DisappointedI have subscribed to Acorn for many years. As of late, I am disappointed with the lack of new shows. There seems to be an abundance of Asian shows I am more interested in crime drama or mystery shows. It might be time to switch over to BritBox..Version: 4.0.22 (338)
✓ Great App - When it WorksI’ve had this app on and off for years and while the content is great being able to access it seems to be an issue. The main page of the app always loads, but anything you try to click on after that is greeted with a black screen (which suggests it is loading but nothing ever appears). Another - more recent- problem is that although I have a subscription (through iTunes) when I try and log on thru the acorn tv webpage it says that I have no membership, and offers to sell me one. If the technical problems were fixed this would be one of my favourite apps, but until then I will most likely be cancelling my subscription..Version: 4.0.12 (281)
✓ Somewhat DisappointingWe were excited to have an opportunity to have a streaming source of UK programmes... Unfortunately, two we have 'pushed through' (Crimson Fields and The Lady in White) have left us wondering about the wisdom of our decision... There seems to be a problem with the download speed which leaves the viewing suspended for several minutes....Version: 3.0.17 (421)
✓ Good content but…Can’t get it to play on my tv with my iPhone connected. Not sure why. Had this problem before and it’s still not fixed . :(.Version: 4.0.23 (340)
✓ Great content/crappy appLove watching the programs, however the app is “Doing my head in”. Everytime it updates I have to delete it & start again ☹️ Now I can’t even login, even though the email address & password are accurate = soo frustrating 😠.Version: 4.0.7 (209)
✓ Terrible Costumer service - avoid !I signed up for the Free trial. Before the expire date I did go to the website version and cancelled to continue the free trial (I was in hospital). I received an email confirming the cancellation followed by another email from Acorn “ gifting” me with another 30 FREE days, which is actually a TRAP for you having to go through the hassle of having to cancel it YOURSELF again after 30 days, otherwise they will obviously - was not obvious for me because they didn’t say in this email that YOU would have to cancel it AGAIN after 30 days- Their customer services are all via email and takes ages to answer you. They are changing me for the second free trial that I didn’t ask for and said that will charge me again after I manually cancelled the subscription for the second time. The shows are terrible and this TV and their ways of gifting the customers as you can see is just a trap. Run from it !.Version: 4.0.0 (106)
✓ Wonderful app? At first yes, but not now!We love this app so much, we opted for the annual subscription. However, the more we got into a series the worse the navigation got. Nice feature: the app kept tract of the episodes, at first. Bad feature: now that we are into the series, the app does NOT accurately keep tract of our viewing. And if we try to select the correct episode, we get kicked out of the app. Second problem: we subscribed via the google app on our smart tv. We did not set up our account directly in the acorn app. Now, I am trying to view the acorn tv via my iPad, but acorn tv does not recognize my email, so I have no access! So between these two problems, our viewing experience is down the toilet. And yes we have contacted support, but they say the first problem is resolved! Well if that is so, then why did we experience the above problem again just 5 minutes ago? If we can only see the first few episodes of a program, then what is the point of subscribing to what appears to be a wonderful app? If this is not resolved soon, then we will be forced to cancel our annual subscription!.Version: 3.0.16 (417)
✓ Cannot watch outside of USOver a week now ive been u able to watch Acorn tv.. ipad comes up with “unable to watch outside the US “ been watching in NZ for over two years, usually its great but now very disappointing. Have connected tech support.. No Support back!!.Version: 4.0.8 (220)
✓ Where are the programmes?The YouTube ad I saw for Acorn TV contained all sorts of programmes I wanted to see, especially the Miss Fisher movie. No sign of it when I created an account, but more significantly there are very few programmes at all. I can’t see how anyone would pay £5 a month for such a small amount of content. I might have paid £3 for two or three months, but as it is I’ve cancelled my membership. The app search function is very weak also - searching by genre doesn’t capture relevant programmes, so you have to browse everything. Which doesn’t take long..Version: 3.0.19 (429)
✓ Worst App EverI’ve been using various computer apps for some 35 years, and the Acorn TV app for the Apple TV is the worst app I’ve ever had to use. To begin, the menu system is completely illogical and user hostile. Unlike, Netflix, with the Acorn app for Apple TV once you have selected the program you want (not always easy with the execrable new Apple TV remote), you then get to try and figure out which episode is next in the queue because Acorn doesn’t bother to queue up the next one. You still have to figure out which one it is, with no clues whatsoever. Just finding the program itself is sometimes a challenge. If you go to the recently watched list, and click on the program you want, rather than bringing up the overview screen for the program (from which you can at least begin your search for the next episode to watch), it just starts the episode you’ve already watched. And if you hit the go-back button, it just bumps you back out to the home screen rather than the more logical overview screen for that program. To top off the fun, it will, as often as not, simply refuse to play a program no matter how many times you hit enter on the pad portion of the remote. I end up AirPlaying it from my iPad. The Acorn App for the Apple TV is completely broken. Which is a shame because the app for the iPad and iPhone — a completely different app — is quite good, And the programming is brilliant. If you can get it to play. Shameful!.Version: 2.0.39
✓ Cannot cast to TV, but love the content.Was working ok except having to turn off the captions each time you play a new episode and auto playing of episodes seems to be random. However, today cannot cast to the TV which is very frustrating..Version: 3.0.17 (421)
✓ AcornAcorn will not open on iPad.Version: 4.0.7 (209)
✓ Two stars for content..... that’s it.This app is the worst. Love the content but the app is absolute garbage. Support is terrible. I always have an error message appear before I can watch anything. Support was useless and palmed me off to apple. Again, love the content but app and support is the worst..Version: 3.0.15 (409)
✓ Poor quality, bad app and not the show advertisedThe app is really poor quality but I wanted to see season 4 of Agatha Raisin and unfortunately paid for it. What a waste of £5 not only is the show not on the U.K. version but the rest are poor quality and not worth a penny. Do not waste you money..Version: 4.0.7 (209)
✓ There should be a next episode/resume watching areaSigh. As other reviews state, this app just isn’t set up like other similar apps. Let me use an extreme example to complain: Midsomer Murders, which currently has 20 seasons! And I want to watch the most recent season, so every time I want to watch a new episode I have to go into the show and scroll down and down and down and down and over in order to find the season and episode I want. Another simple complaint? There’s no need for the exaggerated largeness of the show blocks when you are scrolling through shows. Because of the scale increase on any show you have selected, you can’t read anything in its vicinity immediately above or below. Whyyyyyyyyyyyyyyyy??? Trailer options are pretty awesome though. And so are the show selections..Version: 3.0.11 (377)
✓ AllThere are not enough new movies or series to keep up with my binge watching style, although most everything you have is excellent..Version: 4.0.18 (318)
✓ Why can’t they just get this simple app to work!!!!!Sooo many subscribers really want this app to work on Apple TV, yet, this company just doesn’t get it. Total incompetence has to be the only explanation. Please Netflix, buy this out and make some money along the way! Do not subscribe, it will just cost you money to get totally frustrated. Read all the reviews, the only app that works occasionally is the IOS version, but, that is broken too. It goes into the circle of death almost always. They do not even track what you have watched, and even after you delete the app and reinstall, it only works for one viewing. Oh yeh, the free trial works, but then, once you pay, forget about it. If I were any of the actors or producers of the content, I would have fired Acorn along time ago. It’s like stealing from them, Nuf said, Sooo sad, sob, bye!.Version: 2.0.39
✓ Great Content - App Needs Work - Poor customer supportI love Acorn’s content. They have great British mysteries and comedy, and you’ll get some selections before Netflix and discover some things you didn’t know you wanted. Unfortunately the Apple TV app has issues, and because my account was through iTunes, I spent several days being told I didn’t have account. Really, Acorn, would I have bothered if I didn’t? One issue resolved on its own, possibly because I was in limbo between billing cycles. Finally got some acknowledgement and one offer for a fix by cancelling via iTunes and subscribing through Acorn directly. Had to go through several rounds of emails to get clearly a known issue acknowledged. Apple TV app won’t save your spot if you leave and return to a movie or show. Took several days to get support to say that service was not available on Apple TV. It is on the iPad app version, to be fair. Really some basic and up-front practices in support would go a long way. Smoke and mirrors is a TERRIBLE way to treat “valued customers.” Also getting a new rep with each email wastes customer time, and the Apple TV app sends you to website for support, which seems to confuse support staff who can’t differentiate between billing and technical issues. Also telling me I could use Acorn on another device when I contact about Apple IS NOT HELPFUL..Version: 2.0.39
✓ Acorn appSame thing when programs finishes screen goes blank have to delete app and down load again please fix otherwise will cancel completely.Version: 3.0.14 (404)
✓ Worst app ever!This app & company cannot even get the basics right. 1. Like other reviewers I find the buffering makes programs impossible to watch. I have excellent internet speeds & zero problems with other streaming services. I have even checked the speed while it is buffering & can confirm it’s not me, Acorn it’s you. 2. It does not pick up where you left off, ever. 3. The Apple TV app is useless because it does not contain all of the content. Programs that have 6 series on the iPad app only have 2 on the Apple TV. It will list a program under Watched but when you click on it you often get a blank screen because the Apple TV app does not have the content. Needless to say I have cancelled my subscription. Get your act together Acorn if you want to keep customers..Version: 3.0.14 (404)
✓ Using this with AppleTV is very frustratingI have tried the app in the past and ended up deleting it because of issues. I decided to try again (a year later) and it’s still not right. I can watch some things fine but others won’t work at all. For example, I wanted to watch ‘Lady Chatterly’s Lover’ with Sean Bean. It won’t load at all on Appletv but it works on my phone. There are others I tried and won’t open as well. I opened ‘Doc Martin’ and it works fine but I can watch that on plutoTv for free so not worth subscribing. I’ve tried all sorts of troubleshooting I found online but nothing works, and since I don’t want to watch on my phone, I will delete again. A waste of time and$6.99. Britbox is great for those of you who are having the same problems as I am..Version: 4.0.12 (281)
✓ Not quite what I thoughtMinimal content and not all seasons/episodes. The app is constantly going black and unresponsive. Subtitles come on with every show as a default- always have to turn off. The episodes don’t roll on to the next one. Quite a frustrating experience..Version: 3.0.14 (404)
✓ Will not load on my iPadHave reloaded the app on my iPad several times and it still will not open. Have checked that I have the latest IOS update (says you need ISO 10 or above) so that’s not the problem. I won’t be continuing with Acorn once my 7 day trial is over as I primarily stream on my iPad..Version: 4.0.7 (209)
✓ Waste of timeI love Acorn Tv. But this app is really useless, don't bother with it. Just watch acorn tv in your safari browser. The app cannot go full screen, but watching in the browser can. The app keeps bugging you ALL the time, even while watching a show, to give permission to collect data. The website doesn't..Version: 4.0.15 (300)
✓ Zero Customer ServiceUsually I am loathe to write a scathing review.... Got an email a week ago from acorntv saying “sorry to see you go” suggesting we had cancelled our service. We have not!! Emailed them immediately and have sent 3 more messages over the past week. No reply! And yet iTunes is still debiting our account. Got hold of iTunes who tell us the problem is with Acorn. Very concerning!!! No one taking any accountability for cancelling our service but charging us money anyway. We are unable to find any other way to contact acorn except on their website - but they do not reply!! Very poor..Version: 3.0.15 (409)
✓ Contact service and password reset is rubbish.I have tried and tried to reset my password no avail. Tried to contact acorn and that fails . I have so many ticket from them but just goes no further. If you can’t fix problems , delete the app. It’s not that good that anyone is going to miss it..Version: 3.0.19 (429)
✓ Very buggyWhen I’m watching on a device rather than on a TV, the picture will jump backwards to a random point, but the sound will stay the same. It happens frequently, 2-3 times in a 45 minute episode. Also sometimes the sound will cut out completely. It’s very buggy and annoying. The content is great if you love British TV, especially crime, but the bugs seem to be getting worse, not better..Version: 3.0.19 (429)
✓ Removes the only decent shows!The app is terrible (inc the web browser version) and one of the worst around to use, but tolerated it to watch Agatha Christie’s shows, but of course they had to remove them after only a couple of months so now are left with the dregs of cr@p tv shows no one wants to watch!.Version: 4.0.21 (335)
✓ No Stars - the worst!This must be the worst streaming service ever - subscribed and after spending close to one hour trying to Apple AirPlay I gave up and unsubscribed. I tried AirPlay for other streaming apps and all work except Acorn. Shame - good content. But until Acorn is available as an app on LG smart tv I won’t be subscribing..Version: 4.0.4
✓ Don’t get hooked on a seriesI started watching a program. Lived it. Lived that there were 9 seasons on acorn. Hah. Watched season 1 and 2 then discovered seasons 3,4,5,6 not available but 7 is and 8. What’s the point of finding a lovely series to pay for and watch if I cannot? I’m paying a subscription. The seasons are listed. Just not there to watch. Absolutely awful. False advertising. Terrible support. Not happy at all..Version: 3.0.15 (409)
✓ Apple home bar at bottom of screen does not go awayThat’s right, when watching a show through the app the white apple home bar does not disappear like in every other streaming service. So, you are forced to watch a show with a permanent white line through it. I contacted Acorn and their response was to contact Apple “billing assistance.” The issue is not with Apple but with the functionality of the Acorn app. There are numerous reviews/complaints about this very issue. Easily fixed through an update to the app yet Acorn’s response is a non-response. It’s very unfortunate this is how the functionality of the app works for its users that are paying money for the subscription service and are forced to watch the screen with a white line through it. None of the other streaming services have this issue, disappears within 2 seconds..Version: 3.0.14 (404)
✓ Suffering from buffering!!!I’m able to watch other paid tv (stan and netflix) without any streaming issues at all...but with Acorn - took me over an hour to watch 45 minute show ... I cannot voice how (expletive) frustrating it has been. Tried at different times of the day in the hope that the streaming got better, but no such luck - is there an option to download??? VERY close to demanding my money back!!!.Version: 3.0.14 (404)
✓ App not working properly, customer service nonexistentOn Apple TV, the app does not show the entire watchlist, and when you stop an episode, the app does not remember where you left off. I alerted them to these issues via their Facebook page, and in return I was blocked and locked out from their page, but was never given a reply. The app on Apple TV has not been updated in a very long time, but there is no customer service, and they clearly don’t care about what their paying customers think… Paying customers who complain about issues are blocked by them..Version: 2.0.39
✓ App doesn’t play all on Apple TV.After waiting ages for an update, when it arrived; it still hasn’t fixed the issue. I wanted to watch Murdoch mysteries ( when you click on the icon, all it does is buffer and goes to blank screen) it also occurs on Poirot as well. Please fix..Version: 4.0.13 (292)
✓ Do not trustImpossible to cancel subscription. Awful service.Version: 4.0.3 (135)
✓ App needs some workLove the content of Acorn TV, app needs some work. Main problems include buffering mid show when casting to tv (have excluded internet quality - other streaming apps work fine), inability to add any shows to favourite list - tap heart symbol it fills but when I check favourite lists show isn’t there. Watch list works fine. There is also a 4-5 second lag when opening up app - blank screen before app opens to home page. Improve the app and it’s an absolute winner. Currently it’s frustrating to use..Version: 4.0.9 (232)
✓ Sound Drifts out of syncSound Drifts out of sync when streamed in a browser window, never happens with neflix, Prime, or apple TV. A bit thin on content..Version:
🙂 Acorn TV: Brilliant Hit Series Positive Reviews
Acorn TV: Brilliant Hit Series works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Acorn TV: Brilliant Hit Series.
⛔ Acorn TV: Brilliant Hit Series Problems
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