DICE: Live Shows App Positive ReviewsDICE

DICE: Live Shows Positive Reviews

4.8
4.87321 star

Total 107 Positive Reviews

DICE: Live Shows App User Positive Comments 2024

DICE: Live Shows app received 107 positive comments and reviews by users. Can you share your positive thoughts about dice: live shows?

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DICE: Live Shows for Positive User Reviews

Good app, great service and an important business modelDice is a slightly different model than most ticketing platforms; this is on purpose to tickets fair, stop people from skimming profits off of fans and in my view is an amazing alternative to monopolies like Ticketmaster. All live music fans should want to support this. Additionally, the response time and service when I needed to make updates was quick, efficient and friendly. Great work!.Version: 4.133.0

Great way to book tickets and always great customer supportHave been using Dice a few years now . Super easy way to book tickets and have them all in one place. It’s always fun being able to see events you’ve been to as well as up coming events. There have been a couple of occasions when I’ve needed to change my plans and customer support have always been super helpful and quick in assisting me..Version: 4.73.0

Amazing customer supportI recently won a £100 voucher off a 2000 trees festival ticket (not through Dice, but through the festival) - but missed the deadline to buy my ticket due to an emergency. Not only did they kindly make an exception for me and extended the deadline, they also refunded me when I bought the wrong ticket and allowed me to buy the correct one - voucher still applied. All within the span of about 48h. Best customer support I’ve had, big thanks to both Dice and Trees for being so understanding and helpful ✨.Version: 4.92.0

Impressive!I signed up to Dice as i wanted to go to a club & it was my only option of purchasing tickets. I hadn’t heard of it before & had zero expectations. WELL… LET ME TELL YOU- this app is brilliant. Dice has some great features & suggestions for you & your mates to go gigging &/or clubbing together. Plus they have EXEMPLARY customer service. i got a response to my query/ issue super quick & then a resolve just as quick to follow. It takes a lot to impress me. Dice have done just that. All the love for this app!.Version: 4.104.1

Great App for Upcoming EventsDICE makes it so easy to order tickets for events they are featuring. Was able to get a pair of tix no problem right when presale started. No hang ups or challenges. Their texting reminders 15 min before the event then when the sale started was super helpful so I could focus and get the tix I need right in the app. And when I needed to update my phone number to get these text reminders the day before, their support (Lily) was super helpful, efficient and friendly. I hope more of the shows I want to attend are through DICE..Version: 4.107.0

Superb Customer SupportI have booked tickets to some events through these guys and girls and had a few concerns as I am disabled and wanted to make sure of a few things before we attended. I messaged them and they replied with a couple of hours, instantly putting my mind at rest and even arranged a free ticket for my carer and went a step further and arranged seats at a standing event to see Chris Difford. I really can’t rate these highly enough as they were kind, caring and supportive. Please if you need tickets for an event give the people as Dice a chance, I don’t usually write reviews but as these guys were so helpful I felt they deserved it. 5* Plus ticket confirmation came through extremely quickly and are also protected until a couple of hours before the event to stop tickets being resold at stupid prices which makes them my go to for any future events I’m interested in. Many thanks to everyone at Dice, much love and thanks Sue F xx.Version: 4.123.0

Best app for gigs/entertainment!Love this app! Always has a great selection of stuff to see, usually at reasonable prices which can sometimes be better than big-name ticket sellers. You can find some absolute gems - up and coming or yet to be discovered artists, or bigger names. It’s great to be able to refund your ticket, which you can’t usually, if a gig is sold out (understandably), so someone else can enjoy the gig in your place if you can’t go - payments all transferred securely in the app. I’ve been able to get some last minute tickets for the same price to see some of my favourite musicians thanks to the waiting list. Paper-free barcode is really handy as I personally can’t always print a paper ticket! As a London user, I don’t know what this is like for other areas of the UK but I can’t really fault it..Version: 3.19.2

Great customer service !!I stupidly purchased tickets to a concert before realizing as I went to put it into my calendar that I already had an event scheduled that day. I read through DICE’s terms prior to purchase and I knew that getting a refund probably wasn’t on the cards, but I was able to submit my request very easily and decided to give it a shot. Their representative Dan was incredibly kind and managed to get me a refund for my ticket. I found DICE to be very forgiving and easy to communicate with, and my experience (albeit short) with customer service was incredibly positive. I should note that this is my first time using DICE and the concert isn’t for another month and a half or so, but after this experience I’ll definitely be looking to use this app again!.Version: 4.100.0

New userHey guys new user here. Super easy app, recommend by friends. Just a heads up the details section of signing up is a bit glitchy/buggy. Cheers, can’t wait for the show!.Version: 3.35.2

SuperbUsed it to book a couple of gigs in London and it's great to use. Super quick to buy tickets, cheaper than other ticket vendors and great design.Version: 3.1.3

LOVE THIS APPGreat app for concert goers. Love it..Version: 4.118.0

Best live gig app available. Get on it if you love love music.Greatest app for live gig tickets. Highly recommended..Version: 3.18.1

Support team is great!!!!This app is great. When they dive live showed tailored to you, they mean it! I contacted the team to see if I could propose to my better half at a show ( lala land green velvet) in Miami. They got back to asap but I asked these things just a day before the show. So I was late! But the staff stayed in contact with me and I also spoke with dj moonboots. Who’s couldn’t play both songs for my lady but he did play one! All in all she said yes and the staff at dice actually seems to care! It feel great to know that the people on the other end of these emails are actually people! I highly recommend this app!!!!.Version: 4.45.0

So super simple. Love this appReally intuitive, simple and fast. Everything you need..Version: 3.16.6

Love diceAwesome app.Version: 3.2.1

Worth it!When trying to get Stars tickets for a mid-sized local venue, I thought “oh, man, not another app!” But I wanted those tickets so I played along and I don’t regret it. I had a couple of challenges when purchasing tickets and it was so easy to communicate with dice (thanks, Brian!) and they were so reasonable. I’m following a few of my favourite bands on the app now, and hope to see more. It beats scouring the internet for shows. I’ll keep this one because it’s a platform for indie artists and smaller venues, and because they’re reasonable and easy to deal with..Version: 4.134.0

Great app and companyWorth the Download.Version: 4.36.0

Best customer service friendly staffI downloaded DICE for an event that I was going to attend, event was almost sold out I was put on waiting list. after being on the waiting list for at least over a week I reached to customer service and I was shocked if you need kissing with them was so easy after half an hour they offered me 3 tickets more than I could ask. Thank you dice team and keep it good work. Well done looking forward for many more events to attend..Version: 4.71.0

How buying gig tickets should be!Such an easy to use app combined with superb customer service! All based on your phone, no mess with paper tickets or expensive delivery and booking charges. You can even share tickets with your friends! Having bought tickets to a gig, one of us could no longer attend. A quick email to the really friendly help team, meant they could put my unwanted ticket into the waiting list to be sold again. Ticket went to another happy fan and I got a full refund! Down with the touts!.Version: 3.14.3

SuprnalGreat! Looking forward to this Music Event.Version: 3.43.0

Customer Service is 💯The ease of access is simple to use. I really enjoy having my tickets secured on this app and it makes it easy for you to sell your ticket back by putting your tickets on a waitlist for last minute deals since our original ticket was priced lower than on the day of the event. Customer service is fast and resolved my issues easily, in less than an hour after I sent them an email. On a sunday, no less! Needless to say, I’m happy with the app..Version: 4.57.0

Outstanding supportI had troubles logging in the app, after trying several times I send an email to the support team. They checked my details and fixed it and I can now see my ticket. So happpyyyyy…. 🤩👏 It’s the first time using this app and because I wasn’t able to log in I started to thing that it could be a scam but no. I’m really greatful for they’re support and fast answer too. Thank you sooooo muuuch 🥰.Version: 4.130.0

Great AppEasy to use and some good stuff on here.Version: 3.28.0

Awesome appI was a little skittish when i first downloaded this app to get tickets for the Brooklyn Mirage CityFox Transcend show. at first i was a little confused but as soon as i integrated my email and phone number with it, i was surprised at how seamlessly integrated it all was. i get messages in text, email and in the app so i never miss a presale or confirmation of tickets purchased. i also was able to transfer tickets to a friend and easily and quickly get a refund for another pair. it’s a great app. i trust it and love it..Version: 4.88.0

Easy to useAnd it isn’t Ticketmaster so yay..Version: 4.129.0

Helped me out of a Dicey situationThe customer service people at Dice ( Daisy) is amazing. I was having an issue with tickets. She replied to my SOS asap. She helped me through my whole dilemma. I was able to get my tickets to get the matter resolved. I will most definitely be using the app again. The app is easy to transition it even shows me past shows. The waitlist is a great feature. In the age of bots and price gouging resellers. It’s very good to know you can rely on an app that isn’t going to cheat you. The waitlist allows you to be able to purchase sold out tickets for the same price it originally went on sale for. I just love a concert goer like myself I was amazed. 5 stars.Version: 4.100.0

The bestThis is my favourite app of all time. Ever. Simple and effective..Version: 3.8.2

GoodGood with space for improvements.Version: 3.4.1

What did I do before Dice?For a concert junkie like myself, Dice is the best thing to have happened to me. A friend, and fellow gig lover recommend the app to me a year or two ago and I’ve purchased my tickets through the app ever since. Of course there are some concerts for which tickets aren’t sold via Dice, but that just makes me appreciate Dice even more. It’s so quick, hassle-free and user friendly. I especially love being able to return my ticket and get a full refund, given that the show sells out and another fan purchases them. Much simpler than asking around on social media to see if anyone would like your unwanted ticket! Anyways, thank you Dice, you’re a lifesaver.Version: 3.17.0

Brilliant supportJust signed up in the last month on my sons recommendation . Easy to use, good system where you don’t pay any more than cost price which is brilliant but what’s even better is twice I’ve contacted support and they get back in about 20 minutes . They are very genuine to help you and on both occasions have sorted things really quickly and efficiently. Probably the best support I’ve ever had which is why I’m leaving a review on the App Store for the first time after using for 20 years . The second time I had a query the first assistant gave me an answer but I questioned it and someone else I can only assume someone higher up came back the next day after what it had seemed they had contacted the venue to get the answer I needed. Spot on dice. Very impressed..Version: 4.54.0

AwesomeAwesome.Version: 3.5.0

Brilliant customer serviceThe customer service was absolutely brilliant. I purchased the wrong tickets and even though that was a mistake of my own, I was still given a full refund. As well as this, my email was responded to within minutes of me sending it. The customer service team are extremely polite and helpful and clearly want to help as much as they can. Will definitely be using Dice again in future :).Version: 4.69.0

ReviewLovely service.Version: 4.40.0

Great but wish you could age restrict searchI do love the events on dice, however its a huge pain as someone who’s under 21. I cant restrict what i see to my age range, so instead i have to endlessly go through every single listing for the age restriction. I cant go to at least 50 percent of the events that are recommended to me. In my recommended feed, last time there was not a singular event that i was able to go to. This isnt a huge issue, especially since im obviously not the demographic here, but it is enough of an inconvenience as a user that i should at least let you know..Version: 4.15.0

Best ticket sellerDice to a great job at supplying tickets and keeping scalping to a minimum. They also make the reselling of tickets easy. Best product on the market for live music fans!.Version: 3.2.5

Easy, quick & no booking fees!Have used DICE a few times and always found it quick and easy. Filters on the search function allow you to search by location, distance, date, genre (and maybe more but these I find most useful). You can also save events that you’re interested in and the app will recommend other similar events. Ability to easily return the ticket if you can’t make the gig is really useful (although I assume this is only allowed if the gig is sold out). 100% recommend. Thank you 🙂.Version: 3.24.0

Best gig app!!Probably one of the easiest apps for live show goers. I love the feature of sending a ticket to someone else incase you can’t make it to a planned show. Their customer service is so quick. They managed to help me sync my old account with an old phone number to my new one within a couple of hours for a future pending refund to a canceled show. Everyone who works for dice really wants to improve the quality of making it easier for ppl who use the app, it’s really refreshing to see that honestly. If you ever need help with the app just email them they’ll respond ASAP!!!.Version: 4.36.0

One of the most intuitive apps everDice is always my first choice for buying gig tickets and checking what's on. The app is so well designed, and the offerings of free gigs as well as competitions and the ease of buying tickets (without booking fees!) makes it a cut above any other gig/ticket apps. Only suggestion is that they add a "favourite" or "save" feature so you can bookmark gigs that you're interested in and go to the list later to review/buy the tickets after you've thought about it. I have to do it just now with screenshots which isn't great, this feature would make the app PERFECT though..Version: 3.11.0

Super easy super greatI have never figured out why good, reputable gig guides are so hard to find. I'm glad my search is over..Version: 3.9.2

Love DiceAbsolutely love this app! So great for event and concert planning, gigs and festivals! Such great and fluid structure, fast and easy to use. Completely reccomend!.Version: 3.35.3

Amazingly helpful customer serviceI bought some tickets for The Gritterman but a friend cancelled for health reasons late in the day, after the transfer time deadline. I emailed the customer service team and they responded super speedily and were really helpful- something that these days is quite a rarity! I ended up speaking to several different people over email and they successfully transferred the tickets to my brother so he could take his girlfriend. They were an exceptionally helpful team, could not recommend them enough!.Version: 3.21.2

Excellent support team!I had something unexpectedly come up and could no longer make it to an event. I became quite stressed and overwhelmed trying to resell my ticket. I emailed the Dice support team and they were excellent. Got back to me in under 24hrs, exactly understood my question and answered in a way I understood. So appreciative :)).Version: 4.127.0

Easy and fun to use - the BEST customer serviceI have used DICE to purchase tickets for over a dozen shows in the last year or two and have had a positive experience every time. The app is so easy to use, they have a convenient way to give tickets back and get your money back if conflicts come up, and they suggest new shows in my area that are right up my alley (I have ended up going and finding new artists this way). My favorite thing about this app and team is the customer service. If you have a question or issue, they get back to you quickly, are accommodating of one-off situations that are within their control, and are always nice and professional. It makes dealing with other customer service departments that much more infuriating. Could not recommend this app more!.Version: 4.99.0

Was lost but now foundPerfect app for a clueless traveller.Version: 3.28.5

Best app100% recommend Easy to use, shows you all events you have been to. Always giving out free events and keeping you updated.Version: 3.9.2

Great service and easy to use!This app makes buying tickets for your favorite artist a serious breeze. And it makes returning them so easy as well! I had a small technical issue with a return and so I messaged customer service and they replied within 24 hours and were able to completely assist me with my issue and even helped me understand what was happening, which was just a small glitch. Really enjoy the ease of this app and the layout is fun too. Great and personal customer service. Recommended!!.Version: 4.58.0

Great support team!!!I made an error when purchasing tickets for the first time. Error was completely my fault but I panicked as I normally do. I sent a few messages in and outside the app and feared I would never get a response. I was wrong. Within just a few minutes, a rep replied back stating that she saw my tickets and explained how their ticket process works. A very safe process I should say. Very helpful team and I look forward to using this app for future events with friends and family!!!!.Version: 3.18.2

Ticket Purchasing RevolutionThis is a brilliant app! Not only does this App allow you to purchase your tickets, but it also stores them so they can be easily found (no more sifting though you inbox) allows (where stipulated) the purchase of multiple tickets for distribution amongst Dice registered friends, & will allow the return of sold out gig tickets for resale, so simple!! As a regular gig goer I cannot begin to tell of the frustration of seeing gigs sold out in seconds only for the tickets to be up for sale in minutes on resale sites. I am hoping that this app will go some way to alleviating this abuse & returning tickets to those who really want to attend a gig! Vive la revolution!.Version: 3.23.1

Great customer service experience!I was waitlisted for tickets, and because I was several time zones away, when I was notified more tickets were available, I missed the window to make a purchase by probably an hour. I emailed customer service using the contact page on the app and within 30 minutes, I received a message back and they escalated my wait status back to the top of the line. I honestly didn’t expect to hear back from them for days, if at all. Super impressed! And we ended up getting the tickets we wanted!!.Version: 4.87.0

Great app but overpriced ticketsDice is a great app for finding out about shows and events and getting suggestions, however I recently went to an event and found out that the ticket I purchased for anytime admission was sold at $20 more than a different company, for the exact same event and ticket type. Unfortunately the tickets I purchased were non-refundable, otherwise I would have bought through the othe company and end up saving some money. The other company was actually advertised and connected to the event itself, and so it was legitimate. I would use Dice to purchase tickets again, but first I’d make sure the price point would be comparable to other venders..Version: 4.98.0

Best support service.Best support service out of any app or website I’ve ever used. Responses are both fast and actually coherent-do not need an oxford dictionary to decode. The responses are also always kind, like they often say how they hope the concert all goes well etc. The app itself is pretty good, notifications for upcoming tickets are incredibly useful. You can receive both a push notification and a text, life saviour. The waiting list itself is a holy grail, and that’s for both spare ticket holders and those anxiously waiting. Just remember to have a full battery on the day of the concert because otherwise your tickets are non-existent (my tip: portable charger) Besides that, I would highly recommend. Because any problems you have with the app, you can say and they will quickly be resolved by the support team..Version: 3.15.0

Amazing Support TeamI impulsively purchased concert tickets without realizing the venue was age restricted. I reached out to Dice Support and they were extremely helpful and immediately refunded the ticket. Will 100% use the platform again, and hopefully, buy tickets that are not age restricted!.Version: 4.117.0

SuperbExcellent app. Pleasure to use. Much better than other ticket sites. Found 2 great gigs to go to on here in 2 nights. Cheers.Version: 3.4.0

Hot On the ButtonDice is honestly the most user friendly and stress free ways to purchase tickets to gigs and other events. Quite literally only need to press two buttons to purchase tickets instead of going through a thousand pages in about ten minutes on other ticket retailer sites. I’ve brought tickets for Girli, Kali Uchis, Sophie and Arca among many more and never have any trouble purchasing them or showing them to security at the door. Also a nice extra is that the app lets you see all of your previous tickets like you would with a physical ticket and that makes me super happy/nostalgic. 10/10 x.Version: 3.14.2

Great customer supportI had a problem transferring tickets to my cousin - the app said transfers weren’t possible - and customer services sorted it out in less than an hour on a Thursday night. Extremely impressed, not just that Dice lets you resell tickets if you can’t go to a gig any more, but also that the team behind it are so helpful. I always check Dice first when looking for tickets now - they’re so much better than other web based ticket vendors..Version: 4.35.0

Great appI go to concerts in London very often, so dice was the "must app" for me to have. Although a bit hesitant in the beginning, i am glad i downloaded this app. The payment procedure is quick and honest and the artist information given below each event is valid. I have also joined a waitlist for a gig, more than once, and dice always updates me on the event information so that they can satisfy my wish as best as they can. Overall, great app, would recommend as a london guide to events.Version: 3.13.0

SupportWow! What can I say? I am so impressed with the help desk, I had received a message to say unfortunately one of the gigs I was going to had to be rescheduled; I couldn’t make the new date. I started to dread the whole process of trying to get a refund. However , Dice made the process very easy. It was very clear on the app how to obtain a refund. Within 30 minutes, I had received an email to say my refund had been processed with a lovely positive message from the help desk. 🙂.Version: 4.65.0

Debra PowellAs always, prompt helpful service! Tickets found for me on Waiting List, very grateful, very relieved and very excited 😁. Thanks At last - an honest, no nonsense ticket sales site, all delivered with great customer care. I have bought tickets, both upfront and though Waiting List, and sold through Waiting List without fuss or problems. And the advertised price is exactly what you pay, no extortionate fees and definitely no double/treble prices for high demand tickets. Really rate this service Dice, thanks..Version: 3.11.0

Great way to buy ticketsDice are amazing. Buy tickets, plans change, need to sell, press button to return tickets, someone else buys them, you get money back in a few days. Instead of having to go to the hassle of attempting to sell tickets yourself they do it all for you. You can join wait lists for sold out shows and if others need to sell you can buy those tickets, at face value, no markups. The app can scan your music library and make suggestions based on what you like and tell you when your favourite bands are playing. If only every ticket company was this good!.Version: 3.34.0

Support teamMade a mistake and emailed straight away, I got a reply in 10 minutes and everything was sorted! Big thank you to dice && Rachel :)).Version: 4.112.0

Real support assistance!Best support service I’ve had on an app or site ever. I messaged dice support about a waitlist issue, thinking I’d likely get an automated response or a brush off. Instead I had a lovely team member read my issue and request, fix it even though it wasn’t something the app was obligated to fix, and then just email back to say they had done it. Made my day and helped me secure tickets to an event I’ve been so looking forward to!.Version: 4.128.0

Great app!!This app works flawlessly! Just read carefully and be aware that different promoters handle policies differently. If the event in non-refundable you can try to reach out to the group hosting the event and they will do their best to accommodate. Just be responsible and read carefully before you make a purchase. This app will work the way it’s being designed to. Never had issues on this app, in fact I love how they let you see all you past tickets so you can keep track of events. To finish it off the purchasing, invite a friend, send friend tickets, and return tickets (when available) is so easy to use!! Lastly the fact the tickets have a manual activation portion makes it much better and secure so you know your ticket is within your control. Thanks Dice keep up the updates and good work!! Just and idea: you should add venue photos/details to allow people to prep before going. In example the Brooklyn navy yard is a long cold walk before entering during winter season. A lot of first timers would appreciate it, and may keep them going to event more often. I don’t see any other apps doing that which would make this app even more of the GoTo app!!!!.Version: 4.86.0

StaffReally friendly staff (Chloe) and super quick to respond to any issues I had. Thanks!.Version: 3.19.1

User FriendlyI’m a first time user and downloaded the app to buy concert tickets. Unfortunately the event headliner pulled out the day of the even because of illness. I not only received an email from DICE but also a text offering me a partial or full refund (partial if I used the tickets to see the other two bands on the bill). I opted for the full refund. The entire process took less than an hour, the agent was friendly and helpful. No hoops to jump through, no stress, no drama..Version: 4.83.0

The font is so nice to look at! so stylish!Great app!! easy.Version: 3.16.6

Great appEasy to use. Easy to spend all your money..Version: 3.1.2

Support TeamOnly positive things to say about how excellent, approachable and informative the support of DICE were!!.Version: 4.36.0

Loves itVery cool app.Version: 3.28.4

Easy and great to useFantastic app for online shows through the pandemic.Version: 3.44.0

App Shows Wrong Dates For TicketsBought tickets to see an artist for 3 nights in a row. I’m traveling to see these shows. Bought tickets for the 9th, 10th & 11th shows. Logging into the website shows tickets for the 9th, 10th & 11th. The app, however, shows tickets for the 10th, 11th & 12th. Using the support feature in the app I have contacted them about this problem. Twice. Still no word. Still showing tickets with the wrong dates. And since I would presumably be using the app to get into the show this presents a bit of a problem. Can’t say I’d recommend the app at this point. UPDATE: The developer replied, “If you need any further assistance or clarification please reach out to our support team or check the Help Centre on our website!" Did you not read my review? I contacted support twice (three times now actually) and have heard nothing back. This seems like an auto-response for bad reviews just to show you do something. UPDATE 2: Finally got a response. “ If you are currently in a different timezone to the one the event is taking place in, the time of the event will be altered to reflect the timezone you're currently in.” So basically I’m sorted. I have adjusted the rating accordingly. Held back a star just for the time and effort it took to get the response..Version: 4.116.0

Love itI don’t usually take the time to review apps but I have so many positive things to say about this one. As an avid concert attendee this app makes it so easy to buy tickets at my local venue as well as sell tickets to other people if I don’t need them anymore. I love that once a show is sold out there is a waiting list so you can always return them to the waiting list for someone else to snag. I have worked with customer service twice and each time I have emailed them they have responded within minutes and resolve my issue on the first email..Version: 4.36.0

SlickI love the fact that this platform is designed to confound scalpers.Version: 4.130.0

Easy to UseSimple and easy to navigate. Good customer service..Version: 4.65.0

Nice.Dice is well designed and easy to use. All tickets purchased are there on the app and it's great to not worry about the hassle of physical tickets, or searching through old email. Best of all it's generally cheaper than other ticketing sites, with no expensive booking fees on top of tickets..Version: 3.1.3

KillerBest app I’ve ever used for anything.Version: 3.21.0

Bloody great appI can't see any reason not to use DICE to buy tickets, just wish more places in Sheffield sold through them! Well laid out and easy to use, have spoken to the support team in the past and they were top and most importantly seems to exist solely to make users' lives better. Doesn't charge booking fees, actively tries to help you return your tickets if unable to go and solves the issue of having to worry about losing your tickets. Can't recommend highly enough!.Version: 3.16.3

Great serviceThis is a brilliant idea for event sales, giving you the option to join the waiting list so that if other customers can’t attend, you may be offered their tickets. It’s really good to have the option of returning tickets for a full refund if you can no longer make it to an event, and stops people buying ridiculous amounts of tickets for themselves! I was on the waiting list for tickets since August and had almost given up hope when I was offered tickets 2 days before an event this week. I’m over the moon that I can now attend! The response from customer support was also amazing when I had difficulties acquiring my waiting list tickets. Will definitely recommend to friends..Version: 3.31.2

Ziggy albertsVery quick an easy 👌.Version: 3.19.1

Excellent ServiceI thought I would share my experience of trying to claim a refund after buying ticket insurance versus using this app. Following an illness I have a two week email battle with the insurance company to try and get my refund and it was only when I threatened to go to the press and i had written a review that I finally got my money back. It was pretty evident from other reviews that the company had no intention of honouring any claim unless it was supported by the most ridiculous levels of evidence. The Dice app on the other hand, I clicked on add to waiting list, someone bought my tickets and two days later the money was back in my account. Excellent service..Version: 4.122.0

Wish every ticket app was like DiceThis app makes it so easy to buy tickets at an upfront price, which although is high sometimes, at least there aren’t hidden fees at checkout and you know what you’re paying. The fact that you can return your ticket to the wait list for someone else to buy is an amazing feature and makes it so seamless by just refunding your credit card as opposed to requiring you to submit your banking info like other apps. On top of all that their customer service is fantastic and they respond quickly and efficiently to any technical problems I’ve had in the past..Version: 4.60.0

Easy, PeezyPretty reasonable app to find what I’m looking for. Used by big names. Purchasing tickets is super easy as well. You can also forward them on to your friends within the app. Sadly one of our gigs was recently cancelled and we had to get a refund, the customer service team were the best. super friendly, super quick and the money was actually back in my account within 24 hours so thank you. You make my life much easier.Version: 4.99.0

Really? Five stars?-EditedHappy to review my initial 1 star review that was due to unwatchable Nick Cave concert, where we gave up after 45 minutes of frustrating buffering and stop starting. We received an email from Dice that night and the next day received a new link. That link worked, we enjoyed the concert and had only a few tiny little “stumbles” during the stream. Thank you for the quick action..Version: 3.51.0

Great customer service and great communication.Thank you! Thank you! Thank you! It’s very rare these days to find a company with splendor customer service. Dice has above and beyond great customer service. I emailed them with my concerns and explained my situation and circumstances and I received a quick reply in less than 24 hours. The reply came from an actual human not AI or general reply. To be specific the team members name is Angelo but I am sure the entire team is great! My issue was resolved and handles beyond my expectations. Thank you, Thank you, and Thank you! Dice is a cut above the rest!.Version: 4.127.0

Can’t register. No SMS sentI am required to download the app to access tickets for which I had already paid. The venue required authentication via text without problem so this is a Dice defect. No contact info for Dice. FAQs not helpful. Will contact the venue for the assistance Dice should provide. FOLLOW UP Contacted Leah in customer service. Did not realize that clicking on the flag would access a drop down of country codes. That should be made an explicit instruction. Works fine now. Got my ticket..Version: 4.19.0

Dice app is 5 starsSuch a great and easy app to keep up to date with gigs that are happening.Version: 3.16.6

Good trademarkI enjoyed dice fm..Version: 4.113.0

5/5 AppI really like having my ticket on my phone, clearly super handy, and almost endless gigs/venues on here, I haven’t been using other ticket selling sites except where they aren’t catered for on Dice. I accidentally bought festival tickets, and this was resolved within 24hrs. I have also used there support for a couple of other things and I have found it each time to be quick, no quibble, excellent customer service. I recommend this app to my friends..Version: 3.18.2

Outstanding customer serviceFirst time booking with DICE for festival tickets. Event got rescheduled to a date I couldn’t attend and I automatically started to panic over the refund process becoming a headache. How wrong was I? Within 20 minutes of sending my refund request through I received notification that it had been processed I also received a personal email explaining the process and a follow up. This alone has built my confidence and trust in this company and I will definitely use them as my first choice for future event bookings. Very professional.Version: 4.104.1

Impressive - Very fastI was ready to hate this app, unsure why I needed to download an app as the only option for purchasing a concert ticket. But, I was quickly won-over! Really slick and stylish interface, easy to use, no processing or extra fees, and paid with Apple Pay / Touch ID in about 3 seconds. Really great work. I'll be pleased if more concerts are connect to this app. I don't even need a ticket in the mail, just a QR code on my phone. Well done..Version: 3.0.0

The Best Customer ServiceI emailed a query on a Sunday and didn’t expect to hear anything until Monday at earliest. Almost by return I got a really helpful email with a range of options to resolve my query. They said they would follow up with me once there was a way forward and they did, on the Monday morning the query was resolved in the most painless and professional way I have ever had from a ticket provider. I can’t stress highly enough how good they are!.Version: 4.55.0

What an appI never knew how easy it was to book a gig, I love dice, never going back.Version: 3.16.3

Great customer serviceI had to return my tickets due to some commitments, and the customer support team solved my issue in less than 24 hours..Version: 4.129.0

Swift and solved my issueAmazing team, the are very responsive and pretty fast and good at it, keep it up DICE 🦾.Version: 4.89.0

5 star customer service!Very professional and quick to respond when I ran into a glitch. Thanks!.Version: 3.68.0

Top notch customer serviceVery helpful and responsive customer service. Responded quick, were very nice and polite, and help me solve my issue. Thanks again for all your help.Version: 4.91.0

The best gig ticket app, full stop.I think I might have left a review for Dice way back when, but I just have to say the way it seamlessly integrates your gigs, your friends and your tickets just gets better and better. Same applies from my last review, no being ripped off by extortionate booking fees and transaction fees, great new-music browsing facilities and the ability to very easily sell your tickets back and, pertinently, be on a wait list that you can actually trust will serve you and your place in it, are the core principles of this fantastic app. Pertinent because my place in the queue to get Leftfield tickets at Leeds next week just came up and I grabbed em! If you are into live music you have to have Dice. The only downside is that it is still only a selection of venues and promoters, so if a band you like is doing a tour, the whole tour might not be on Dice. but hopefully the others will see the power of being part of the Dice group and get on board. It’s only getting better too, now that you can create friend groups and make it a social organisation tool and share your tastes. Ps. Dice people, I have some really good ideas, shout me!.Version: 4.121.0

Customer serviceGreat customer service, responded to my email requesting for help pretty much immediately and gave me the answers to my questions and even more info to help me out..Version: 4.112.0

Fab app & great support serviceWould give this app 6 stars if I could! No booking fees, quick and easy to book with just one tap, text notifications when tickets to an event you’re interested in are about to go on sale, waitlist for sold out events, and a well designed, stylish user interface make the app a pleasure to use but the real icing on the cake is Dice’s amazing customer support service (Ticketmaster, take note). Their replies are always quick and actually helpful. Love, love, love the app!.Version: 3.17.1

Very helpful customer serviceWhile I was disappointed that the concert I bought tickets for had a date change making it so that I could no longer attend, I really appreciated the quick response and refund I got from Dice. As someone who lives in an entirely different country than where the concert was being held, I wasn’t sure how hard it would be to get a refund. But Dice made it super simple just by using email. I also appreciated that I received text that the date had changed or else I wouldn’t have even known..Version: 3.17.4

GreatI’ve never had a bad experience with Dice. Service and communication are perfect and the app is super user friendly..Version: 4.66.0

PerfectApplication facile et agréable à utiliser L’aide est parfaite !.Version: 3.25.1

Roll the dice!Big. Fan..Version: 4.17.1

It's so easy!I have never used an app like this before so was a little sceptical before using it. However, I found it so easy to use. It was great to know that I didn't have to wait around for tickets to arrive as they were on my phone! When we got to the venue, we had to stand in a queue of about 60 people, however, as we were Dice customers there was a separate que of 8 people and so got in a lot quicker! I like that there is a function to put yourself in a queue for return tickets and will use this in the future. I will definitely be using the app for my next ticket purchases!.Version: 3.10.2

Best app ever!!!This app is so easy to use. The concept is great and they have executed it so well. Easiest way to buy gig tickets and the fact there are no booking fees is just a very awesome bonus! I love going to gigs and this app is literally a lifesaver. Also discovered loads of new artists through it as well, the preview feature when you click on a artist and can hear a snippet of a song is brilliant. The fact that you can send tickets to friends or return tickets if the gig is sold out is also fantastic. Can’t praise this app enough. If you love live music then you need this app in your life..Version: 3.12.0

Really great!Very easy to use and inspires me to get out more..Version: 3.33.3

Best app for local live musicCame across this app on Facebook and I am so happy I found it. Beautiful layout, details for free live shows around London (and many other international city's). They have tickets available for a huge range of artists, from new up and comers to big names like Sam Smith..Version: 3.10.2

Gig Lovers AppThis app makes browsing & buying tickets for (local) gigs a total doddle. Love how slick it looks and it’s super easy-to-use. Being able to use Apple Pay means tickets are mine within mere seconds! Aside from all the other handy things I really love the feature of being able to press play and hear a selected track from the band/artist listed - I’ve actually discovered a few new bands through this. Also did I mention the no booking fee charge that most other websites/companies charge? Top app!.Version: 3.14.2


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