Hopper - Flight & Hotel Deals App SupportHopper

Hopper - Flight & Hotel Deals Positive Reviews

4.8
4.81849 star

Total 54 Positive Reviews

Hopper - Flight & Hotel Deals App User Positive Comments

Hopper - Flight & Hotel Deals app received 54 positive comments and reviews by users. Can you share your positive thoughts about hopper - flight & hotel deals?

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Saves time!Because its simple and because I compared the fares on other site and it was cheaper than expedia or kayak!.Version: 5.5.0

Great So FarLoving this Ap so far. If the predictions run true it will be even better!.Version: 2.4.0

Great appLove how this app lets you know to wait to book flights and when the best time to book will be! Already booked one flight and will be booking all my flights through this app :).Version: 3.6.0

Making sure I get a great dealI love this app, it is so helpful and makes sure you don’t jump in to soon.Version: 4.3.1

Useful little appWould love to be able to restrict the airlines or choose which to watch..Version: 3.1.0

Great user interface with useful information at a glanceThe only issue is that sometimes the prices on the calendar view are better than the actual flights that are available. The price prediction info is helpful..Version: 6.25.0

FantasticMakes any trip easy for me and makes sure I get the best price possible..Version: 5.17.0

YeaTook payment for my flight insurance but didn’t actually book the flight. Went back again and booked the flight but without insurance. So I think I just wasted $2 on a non existent flight but whatever..Version: 6.9.0

Great appBest app for booking flights I don’t tend to write reviews, this app is the only app you need when booking holidays..Version: 6.28.1

Brilliant ideaOf course there are patterns in flight prices. And I could become obsessed with google searches daily trying to find the best prices. I love that this app does it for me. I'll still search but the watch alert gives me a sense of pressure relief. Between watching exchange rates and Hopper I'll get the best price..Version: 3.0.3

Affordable and ConvenientI booked the ticket 4 weeks before my actual travel date and found a cheaper and good flight timing. I love the app and company..Version: 5.8.0

Easy to use interface and great customer service!Had an issue with a flight and the customer service was very helpful and professional..Version: 6.13

FlightExcellent and easy.Version: 4.8.1

Super helpful!Hopper is great. So easy to use and follow..Version: 2.2.0

Such a great appGreat to plan our trip. I've been recommending it to everyone..Version: 2.3.0

It's saved me hundreds!!Love it! Although I wish you could book multiple legs on one trip.Version: 3.6.10

Recommend it to everyoneI have never written an App review, but seeing as I’ve recommended this to so many people, it really deserves it. Hopper impressed me so much by its useful forecasting and price drop notifications - I got a long haul for half the price of original £1000 quote (plus I was pleasantly surprised it was with BA). Always use it now!.Version: 5.21.0

Price Freeze is great but...I really like that Hopper takes the work out of finding the cheapest and best (for your needs) flights on your own. I’ve tried searching on Hopper and then searching on the airline websites listed and Hopper was cheaper. It’s great that Hopper has integrated features such as Price Freeze, Cancel for Any Reason, Missed Connection Protection, Baggage Fees, and Insurance. I used the Price Freeze for two passengers which is great, but unfortunately, when I was ready to book, my original flights for 2 passengers was no longer available and the app wasn’t very user friendly in that it would not show which flights could accommodate 2 passengers for the dates originally indicated on my Price Freeze - message: “One or more of your flights selected can only accommodate 1 passenger, please go back and select a different flight or change the number of passengers.” I was going back and forth, and finally on my 3rd attempt for different carriers/times, I finally found a flight combo for $20 more that met our needs. It would be GREAT if Hopper could remove the flight that couldn’t accommodate our reservation request from the list of options completely to alleviate the frustration from guessing which one would meet our needs..Version: 6.22.1

ExcellentBest for the travellers :).Version: 2.1.0

RangeI'm getting alerts for when and where I'd like to travel, but I'm sure there are more airlines that could be queried. I think it should list all the airlines that participate..Version: 4.3.0

Love it😄Brilliant app!.Version: 2.6.0

Helpful appLove the idea and a great app for booking flights! Wish I could search for one way rather than round trips every time.Version: 1.2.1

Worst app everHopper is a scam! They don’t have an actual customer service hotline, everything is through a chat which you can’t do until you purchase a ticket, and their response time is in 24 hours. I froze three flights and of course when I went to purchase them they were no longer available. So I read the trouble shooting problem solving option which stated that I could “find another flight as long as it’s the same day, same place of origin and same amount of people for flights. Then hopper would reimburse me to up to $200.” So then I went to purchase the flights and paid 3x more than the freeze amount and no one is helping me fix this issue, I got one response in 24 hours and my flight is tomorrow and all they said was “unfortunately we can’t help you because the flight is a different airline.” Now I’m paying $792 for flights that we’re suppose to be $312. This has been the worst experience..Version: 6.22.1

So far so good!Very good app. Used it for Europe trip with my fiancée. More than 5 stars for the moment and hopefully they will keep it up..Version: 4.2.5

Useful but you may still need to use other methods as wellThis app really is great but I've found it is missing some things. It would be good to filter by number of stops - ie direct only. Finding a great price for a 3hr flight that is going to take 13hrs is not that useful. Also does it consider using different airlines on the return trip. I picked up better deals using another app by selecting two different carriers. It would be good also if it was possible to watch for good deals around flexible dates. Similarly it would be good to be specific about departure times (ie I had to depart on a Sunday morning and return on a Wednesday evening but watch looked at entire day - need to be able to filter down further). It would be great to be able to search more broadly if travel dates and departing/destination airports are flexible. I have noticed that Jetstar doesn't seem to appear in searches..Version: 3.0.3

SallieBrilliant get cheapest flight notification instantly.Version: 5.8.0

Great serviceIt’s so easy to book through Hopper and they find the best deals around.Version: 5.13.0

Fantastic App for Watching FlightsI use this app to watch flights as it predicts when the best time to buy is. It's excellent. It's particularly useful as a guide to understanding what a reasonable price is when you're booking unfamiliar routes. You can also book flights through the app, however I personally have found issues with my bank when I try this. Otherwise, highly recommended!.Version: 3.4.0

It’s ok, but...It’s all seems fine but when I try to sign up to an account, they send you a verification message which I’m fine with but when I click the link it says the page is invalid 😕 so at the moment I account-less until it’s fixed..Version: 4.5.10

Saved me money time and againUnlike other apps where it just sends you updated prices this one truly knows the future. Giving you a price today but telling you to wait and until when and predicting the price rises and falls. Excellent app..Version: 6.60.1

Almost greatAll good, but wouldn’t accept my Amex for some reason....Version: 5.10.0

Amazing!!🌟🌟It was my first time booking with hopper it was fast and easy and the best part is the price doesn’t jump while trying to book 😌😁.Version: 5.10.0

HelpfulExcellent travel app to date.Version: 4.1.2

SK in MontrealI am so impressed with this app. I have received all the notifications advising me about the pricing of my flights. I am so pleased with the updates and info I got. Thanks. hopper. 😆.Version: 3.6.9

Great price!Easy to use App. Great price! Very satisfied customer:)) Will use again. Lil from London.Version: 6.2.0

Great appSuper recommend, easy to use, great costumer service A+.Version: 5.9.0

Freeze priceWe used “ price freeze” for 3 tickets from Chicago to Buenos Aires, the price was good but we had to sort out if the dates worked for the three of us. Less than 48 hs later, when we were ready to book, the price had a $200 increase per ticket. We didn’t know how price freeze worked and were a little bit skeptical as we had to pay the full new price and wait for the reimbursement. Everything went smooth, I emailed customer care, Rosie got back to me less than 24 hs later and asked for a pay pal account. They deposit the $600 dolars in just a couple of days. It is the third time I use Hopper, will continue using it, prices are usually unbeatable, they provide you with a record locator which you can use to choose seats ( some other cheap air fare ticket apps, start charging you for seat placement) and there is someone that answers your doubts, eeven if not immediately, they do and follow through with what they promise. Keep it up Hopper! Nice doing business with you!.Version: 6.15.1

Near perfectLove the app! Solves massive need. Feature request please: ability to exclude indirect flights in searches and notifications..Version: 4.5.10

Super handy and money saverThis app has been well developed and thought out. The search functions are easy to use and are extensive. I'm using this app regularly and can wait until they extend the network to cover more Australian airlines. Definitely a money saver!.Version: 3.0.0

Hopper is a Must Have app!!!For those who are planning to travel. This app predicts prices and offers you the best option which is very hard find out yourself. I'm taking my time to right this review as it really helped me. Awesome app!!!!.Version: 2.4.0

Very goodSeems very good what I have used so far. Would be great to be able to select one way as currently you can only choose return. Also puts prices into segments which makes it quick and intuitive to use but would be great if it could show you the cheapest day/s - perhaps with a star?.Version: 2.0.0

MagicI can't believe it's not butter.Version: 3.0.2

Surprisingly quick!Quick & Easy.Version: 5.25.0

AwesomeJust got £138 flights for £63 using this app. Great price, easy to use, clear guidance/recommendations, and super easy to book flights once the right price comes up! Very impressed, highly recommended 😎👍.Version: 4.2.1

Price reviewDon’t need to see price in US dollars since I’m an Australian travelling in australia..Version: 6.12.0

Great App!Easy to use and great for finding cheap flights!.Version: 1.3.1

Very convenientPleasantly surprised by the simple layout and how easy it was to find good prices without the whole fuss. Loved the prediction function!!!.Version: 4.9.2

I had problem with support and it was fixed!I’ve been using Hopper for years and was already by far my favorite flight app. Then COVID-19 happened... I had to cancelled my flight and couldn’t schedule back because I had misspelled my last name. I’ve reached to support and it seemed to take years to get a response back - truth to be told, they highlighted Customer Support was overwhelmed by Covid demands, so delays were expected. They reached back, I’ve closed the chat window and couldn’t find it back; reached out again, they replied again, with baby steps that I’ve clearly needed and problem fixed! Bottom line: not only the app is by far the best to buy best deals tickets, but the team are going an extra mile to deal with all COVID-19 situation while dealing with regular problems as well (yeah, do yourself a favor and double check spelling if you have special characters and autocorrect, ‘cause system doesn’t deal with special character). Congratulations to all..Version: 6.52.1

A great guide to when to buyI have followed Hopper's advice and not been disappointed. Great app..Version: 3.6.4

NiceNice.Version: 3.4.0

AwesomeLove this app! Changed my traveler life! And my budgets! Who doesn’t want it’s own P.A. Looking for the best deal?! I always check on the others websites and even the companies website, Skyscanner, Google... named it! But they always the cheapest and by fare. You also have a chance to compare if you have a bit more money or you rather one company to an other, it’s magic!! Thanks guys! Never loved so much to look at a rabbit running!.Version: 6.12.0

Reliable in times of uncertaintyA few weeks ago I purchased a price freeze for a flight I knew I was going to buy no matter what. I needed to contact a few friends to make sure everyone was ok with the details so the freeze option was perfect for me. Pay a small fee up front to keep the price where it is and get reimbursed when I booked? Sure. During the few days it took me to decide to purchase my flight, the flight had actually sold out and increased by $100 per person. I contacted Hopper support panicking that my freeze would expire and I wouldn’t get refunded. Even though they were swamped with customers needing assistance with flight cancelations due to the rising number of travel restrictions, they were still able to accommodate me. Although I ultimately had to purchase a different flight, and this time one with a layover, Hopper kept its word and refunded me my price freeze deposit AND the difference in price between the one I froze and the one I purchased. In the end, I ended up with a worse flight and spent more than I would’ve originally in taxes/fees, but they were able to assist in a crazy time and refunded me the money I was owed. Reliable site with real customer service and always super accurate with price predictions. Next time though, I may purchase in the moment I see the best price and skip the freeze option..Version: 6.28.1

ReviewEasy to use and book with competitive prices!.Version: 6.9.0

Happy with AppI am happy with this app so far.. when I first searched flights they were over $600 return and the prediction was under $400.. they have got down to $450 and say keep waiting so even if I booked now I would save $300 for 2 tickets.. Their predictions have been around the mark on all flights searched so far.Version: 3.0.3

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