Dr. Seuss Treasury Kids Books App Negative ReviewsOceanhouse Media

Dr. Seuss Treasury Kids Books Negative Reviews

4.6
4.64656 star

Total 42 Negative Reviews

Dr. Seuss Treasury Kids Books App Complaints & User Negative Comments 2023

Dr. Seuss Treasury Kids Books app received 42 complaints, negative comments and reviews by users. Have you ever had a bad experience using Dr. Seuss Treasury Kids Books? Can you share your negative thoughts about dr. seuss treasury kids books?

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Dr. Seuss Treasury Kids Books for Negative User Reviews

No more free books!You just broke my son’s heart! He loves the free book every month and has been using it to learn to read. Now with the latest update you have to start paying for a subscription. No more free books. Please bring back the one free book every month!!.Version: 2.0

This app will not restore but continue to charge us!It says it is eligible for Family Sharing but won’t share to anybody in our family when we try to! Also, if you delete the app and reinstall it, and you hit the “Restore Purchases” button while logged into it with the same Apple ID you bought it with, it will tell you the subscription doesn’t exist or that you need to use the same Apple ID you originally subscribed with even though both are already correct!! It even still shows up on my list of subscriptions and continues to charge my debit card! And we are only using updated devices, one is the newest iPad and it still doesn’t work! It’s my son’s favorite app, what’s going on??.Version: 2.0.5

Downloading troublesThe books don't seem to download for me :( on this or my phone.Version: 1.3.1

Hate how updates keep deleting all downloadsI have the unlimited subscription and have spent many hours reading these books to my kids but with each recent update it has deleted the entire downloaded collection of books making me have to redownload each book one by one. This is the third time this has happened and now tonight, despite the latest update saying it fixed a download bug it now has caused the app to be unable to download any books..Version: 1.92

DisappointingHi I’m a kindergarten teacher, I got this app to make reading easier for my students. They all have I pads there is 20 I pads I that I had to put payment information into. I got to the5th iPad and it said that that info was already taken. Really not impressed..Version: 2.2.2

Great but obscenely overpriced!Many books to enjoy for 7 days for free but after that it's an expensive subscription service only as buying is nearly £70!!!!!! If this is the future of online publishing then I'm going back to real books at a fraction of the cost..Version: 1.3.1

Stop! Don't do it!We have the ABC and Green Eggs and Ham apps, which our toddler loves: the animations, and activities, and cool sounds are fantastic. So I bought the Treasury from the same company thinking (erroneously) that all the other books in this Treasury by the same company would work the same way. They do not. They don't work the same way as those stand-alone apps at all. Different interface, not interactive. Very disappointed and will not purchase another app from that firm ever again. What a shame. Save your money..Version: 1.9

Greedy developersHow Great to see another app charge for access. Why take away the access to one free book a month?.Version: 2.0.1

Not freeAt the time I downloaded it this was advertised as free but it is not free. You have to sign up for a monthly subscription before you can use it. Also it blasts you with annoying music and there is no way to turn this off without signing up. If you want to pay a subscription fee, this might be fine. They should fix the advertising though..Version: 2.0.5

Great but subscription unactivates😮We bought subscription when it was over $100, under the impression more than one device could be linked. It’s so confusing and time consuming to link the accounts if it works. By the time you speak with customer service, the work you’ve done to activate one-two devices for some reason disactivates. Our children love Dr Seuss, so the app is great, only wish we had the capability to put books on more than one device (especially for the price..Version: 2.0.4

Bait and switchWhen I downloaded this app it gave me two options. Purchase for something like $40 or $1 and some change monthly subscription with a free 7 day trial. I chose the 7 day trial so that I could see how my daughter liked these books before committing. The next morning I was up to a $20 charge for a year subscription. I was not thrilled and very irritated that they would do that..Version: 1.93

Two kidsI have two iPads and now have to pay $70 again because In app purchases arent shared. What’s the point in having it on family sharing since it’s a free app to download.Version: 2.0.7

Fun, but some drawbacksSeems like a cool app.. but here are my drawbacks: 1. No sound options. I’d love to be able to turn off (or down) most of the sounds. A few sound effects from turning a page or pressing on an image of the book is fine, but the constant music when looking to select the books is just too much.. 2. Too slow. There is so much going on in the pictures and not enough words. It’s a time waster, to me. My kid is already great at getting distracted by the pictures in the books, and all this swiping and moving and extra images is too much that it slows him down more. I’d like the simple book, just 1 page per screen (2 pages in horizontal view). 3. No streaming option. I don’t like having to download everything on my phone, taking up so much space. Especially since each book is so animated and requires more space. I would like to be able to just stream the book when I am at home or on the go. If I’m heading out of town, I would download some for that time if possible lack of connection. All other times, I’d rather it not be downloaded. Now don’t get me wrong. I do love the content. I like that the books are sorted by grade so I can see where my child is at. I think the animation is cool in the books, just not as practical for my son..Version: 1.94

Great App but...I got this app so that my 6 year old granddaughter could practice reading. She was reading mr brown on this app and she kept saying the word sound instead of go and she told me that in the book ( board book) the word is sound not go. Can you please explain why the words are changed and the book is longer in the app?.Version: 2.0.5

Nice product. But.....Really nice presentation of the Dr Seuss material. Seriously, great job. But the pricing and sales strategy is imho ridiculously greedy and not even remotely realistic in this modern App Store economy. Good luck with it, you won't be getting $19 / quarter or $120 outright off me, sorry..Version: 1.3.1

Doesn’t work!!!Downloaded the app, signed up for the free trial yet it took money out of my bank account (?!?!?!), and then wouldn’t let me access the books. It keeps saying “Contact Customer Support”. Not happy at all with this.Version: 2.0.2

Not the same as individually purchased books. AdvertisementsIt’s great having the books all in one app. The app is regularly updated which is also a good thing Disappointed that after purchasing all of the books, advertisements still pop up in the app to purchase the books individually on the App Store. Also the books in this app are like the original books with only a few colors, not like the colorized versions you get when you buy the books individually as apps. Why are the versions different, it’s is the same developer? It’s like you get lower quality product when you get the bundle in this app..Version: 2.0.5

ICloud sharingI just down purchased the full $99 subscription to this app on my device. I signed up my wife's device to family sharing on iCloud and it is not accessing the app on my device. The contact support link is not working either. A great app, the grand kids love it, but I without support I can not give it full rating Not 100% satisfied..Version: 1.7.1

Doesn’t workI love the idea of all the books in one place, but what’s the point if the app doesn’t work? I subscribed, went to read Green eggs and ham to my daughter and the app took me back to the subscription page. So I deleted the app and reinstalled it, still didn’t work, I went to the support page and that wasn’t very helpful, checked to see if maybe I needed update the app and nope nothing. Disappointing..Version: 2.1.1

Not worth itDownloaded the trial, no book included. Much too expensive!.Version: 1.3.1

A mixed bagI'm not clear on what I've bought as this is an unlimited licence with limits. You'd imagine having bought this you'd not be asked to pay for such content again. Wrong, you can continue to be charged for the same content in different packages. The content is often good. But it's now clear why I was never previously aware of many Dr Seuss titles, they're not all excellent..Version: 1.7.3

Failed when it counted mostI like the idea of this app, and it works great if you’re on wi-fi every time you use it. I was subscribed for the better part of a year. But I led myself to think that I could download some of the content onto my iPad so that I could use it off-line when I need to entertain the kids away from the internet. WRONG! When I was in that situation today, when I needed it most, it refused to even open the app unless I was connected to wi-fi. As soon as I can figure out how to cancel my subscription (not straightforward), I am done with this..Version: 2.2.0

Why do ppl need to pay for the books!I hate apps when I download them and it wants me to pay whatever…💀❤️‍🩹 If this is for 4 year old kids then don’t make this app pay all of the books 🙄 Cuz this child’s iPads dint have money unless if there a teenager or 10 they can but kids under 5 or 3 or 4 don’t let the app pay that much!👁👄👁 If there older and this is not a kids game fine but why is this a 4 year old game and it cost so much stuff cuz they might like the books and they don’t have the books and your making the parents pay that much money?! Some people don’t have money on iPads so at least say sub now if they don’t want to then put a X up top like some games to this not a 10 year old game it’s a 4 year old game so beat it! “Free 7 day trial” more like “buy 7 day trial now” I mean come on! Don’t let your little sister or brother download this..Version: 2.2.1

Purchase this app but can’t get the booksI purchased this collection all 50 books in 2017 for my children under one of my family’s Apple ID. We no longer have that iPad. We also had it installed on a second iPad (family share account) and tried to use it (which used to work) it says we need to re purchase the in app books - books that we had already downloaded because we have family sharing. I’ve already paid for all 50 books. Argh! It’s impossible to figure out who to even contact to fix this. I am not sure when they started doing this lockdown of the books but if I have to purchase each book individually for each of my kids device in my family then I want a full refund of my $50..Version: 2.0.5

Really bad serviceReally bad app. App only has a little bit of books, i want to cancel my subscription and its impossible to cancel, followed steps provided by support and still unable to cancel and they said they cannot cancel even though i am requesting then to cancel. Do not purchase or get subscription it is a nightmare to cancel its not even worth it.Version: 2.0.6

I don’t have an option to unsubscribeThis is not acceptable.Version: 2.0.5

DisappointedI downloaded a few of these apps but when I went to look at them I found out I had to pay a subscription but there was a ten day trial but decided to delete before the developers decided to take out more money than I would have to pay. I then looked at reviews and was shocked at what I was reading. I agree with one review that stated that developers have enough money for them to do these games/apps free and in these hard times when parents are struggling to pay bills. In fact iPads and phones kids are using that parents have to pay for the use of the device which they would be struggling to pay but need to so as to keep them occupied. I wouldn’t give you any stars but because I have to you get one. Pick up your act and do right by parents in these hard times. Ho by the way one review I read I recon is right on the spot. That person said some of what I be said here and by the way you developers also got paid for the Dr Seuss tv show..Version: 2.0.6

Until the app glitches and you can’t even use itI love the features that come along with the books. Reading appears interactive with some light background noise and sound effects that make reading fun. I have been pleased with it so far until I went to update the app but now it’s not working anymore. Followed all the instructions and recommendations on how to get the app functioning again but so far, it keeps crashing on me every time I try to open it. Can I get someone from the company to help me get it up and running again?.Version: 2.0.5

CancelHow do i cancel.Version: 2.2.1

🤷🏼‍♀️Signed up for free trial nothing happened! No books! So cancelled my trial in my account so don’t get charged!! Pretty useless!.Version: 2.0.3

Books don't download.On the 7 day trial and I can't even get one book to download. Watch out before you pay 99.99$!.Version: 1.3.1

I’m subscribed but I can’t read the books!!!Not sure if this is the case but seem to be a problem and I get pop ups saying I need to subscribe when I am!!! Don’t waste your money, just buy the physical set!!!.Version: 2.0.5

Not family shareableWhat adult wants a children’s book collection designed to help children read that they cannot share with their children on their own devices? Why does Apple also hide that this app isn’t family shareable..Version: 2.2.2

Not working at allWe have subscribed and nothing works. Have a very upset little girl..Version: 2.0.6

Unable to use via Family sharingI purchased a subscription with my account and my kid is unable to use this app on my husband’s ipad also we have family sharing activated. In this app’s page it says it supports family sharing, but it doesn’t. Also couldn’t find a way to reach out to the company for tech support. On the website it only refers to Q&A page for that..Version: 2.0.5

Subscription doesn't workPurchased a year long subscription however the app doesn't recognise this. Payment showing up in Apple account and credit card just app not working..Version: 1.94

Should coordinate with existing purchasesAccess to the books is quite expensive and given that I have already purchased quite a few of the books, doesn't make any sense. Why doesn't it at least coordinate with existing purchases and charge a lesser rate for existing good customers. The trial also leaves you with 1.3 GB of memory used..Version: 1.7.1

Took my money and won’t workI purchased all 55 of the books and the app doesn’t work. Unacceptable..Version: 2.0.5

Umm idkThis is a great app but it isn’t worth paying for it is just books and it would be a much more enjoyable if it was free please read my comment and once again please make it free for us all soo it may be available for everyone and I am only ten but I will not pay for this. Sorry for the fuss but I am just stating facts Please reply And make this free.Version: 2.0.5

Great AppAfter downloading the app. one has to then allow a considerable amount of time to waiting on each book to download. This is the downside for me. That said once downloaded from what I've seen, from the book on shapes, it's lovely! My 3yr old loves it! There's loads of interactive shapes for her to touch and lovely sounds e.g violin. Not sure the cost and if I'll purchase but we love it! Update: Well the subscription is over and now can view the price which starts from £10.49 for 3mths up to £70! Needless to say I'd rather buy a few books than pay such an extortionate amount of money for an app!.Version: 1.3.1

No Response from CompanyI cancelled my free trial on the first day and have yet to receive a response to three emails I’ve sent. However, my account has already been charged. I am extremely disgusted that this company is so prompt to bill and negligent with communication. I would like for someone to contact me and let me know when to expect my refund..Version: 1.94

Well PresentedWell made but the pricing; it's cheaper to buy physical copies lowered prices would make it much more accessible.Version: 1.3.1


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