Nike SNKRS: Sneaker Release App Support

What is Nike SNKRS: Sneaker Release? Description of Nike SNKRS: Sneaker Release 718 chars

YOUR ULTIMATE SNEAKER SOURCE
Explore, buy and unlock the best of Nike and Jordan Brand sneakers. SNKRS provides insider access to the latest launches, hottest events and exclusive releases that Nike and Jordan Brand have to offer.

GET THE STORY
Learn about the inspiration, benefits, and heritage of featured sneakers with exclusive content, straight from the source.

STAY A STEP AHEAD
Set notifications about upcoming releases, and share news, photos and videos with friends.

PURCHASE QUICKLY
Buy sneakers in seconds, directly within the app. Store your billing, shipping and sizing information to expedite the process.

ENTER THE DRAW
Submit your entry into a randomized selection system to purchase key releases.

Nike SNKRS: Sneaker Release App User Reviews

What do you think about Nike SNKRS: Sneaker Release app? Ask the appsupports.co community a question about Nike SNKRS: Sneaker Release!

Nike SNKRS: Sneaker Release Pros

✓ Not Dependable, Flawed ProcessingI went on the app today at 9:59 am to purchase the Jordan 1 Pine Greens and as soon as the time hit 10:00 i purchased the shoes just to be told they were sold out. My order was pending for about 5 minutes and then i was informed they were sold out. This was a complete waste of time in my opinion. If you purchase the shoes within 5 seconds of availability how could they sell out that fast?? I thought this app was supposed to counter all this nonsense but I see that it’s still impossible to buy Jordans. The process is flawed or either Nike needs to make more, its obviously a high demand so why make the supply so limited??? I ended up paying a full hundred dollars above retail from the EBAY app. If EBAY is more reliable than the Nike SNKRS app itself i see no point of having this app at all. I am fed up with this Nike App at this point and this is the reason people are being killed and robbed over shoes. I’m starting to believe Nike is intentionally making a small amount to hype the products and i think its absurd..Blakeinc.Version: 4.6.0

✓ Great app but could improveIt would be nice to get more historical stories or stories related to shoe design. I’m not really interested in why other people wear the shoes but I want to know what Nike think when they design a shoe. Or the history of a Jordan shoe or colourway. Also would be nice to be able to buy more sneakers which are drawn. As a lot go to bots which we have to buy from the resale market. This isn’t great and Nike can do more to not allow this to happen. Apart from that I like the app!.Maverick_86Version: 4.24.2

Nike SNKRS: Sneaker Release Cons

✗ RidiculousI recently tried to purchase a new pair of 1’s that came out. I logged on just in time my payment info was already in all I had to do was click the purchase button come 10 o’clock and I did just that. It told me my order was pending and that they’ll let me know if I got them or not. 2 seconds later I got a notification that I “got em” and they sent me a verification email with my shipping details. They gave me an arrival date of May 29th and now today I received an email saying my order was “cancelled”. Confused, I called nike (waited 45 minutes so I assumed this happened to multiple people) and they basically said the reason my order is cancelled is because they have no more in stock. So my whole point is don’t send people verification that they “got” the shoe cause that makes it seem like you guys have an absolute pair reserved for me when you didn’t. When you purchase shoes on snkrs and they send you verification saying you “got” the shoe it actually IS FALSE they have no reserved pair for you once they check your order in which it was received in and they have no more in stock they just cancel the order. Very silly. Don’t get me wrong I believe in “first come first serve” but if I wasn’t one of the first and don’t actually have a pair reserved for me dont send me verification saying I got them then cancel my order 5 days before the day you guys TOLD me they would arrive. Makes no sense to me..Dee4670Version: 4.6.0

✗ SNKRS app is a disappointment for NikeI am confused how this app is so poorly constructed and how little consideration has been made for the end user, the customer. This app lacks any customer empathy for many reasons: 1. The app has the ability to notify you. The notifications show up 8hrs AFTER the drop. Or, the notification for reservations pops up and when you click it, it takes you to the overwhelming content feed and not the space to put in a bid for a reservation. When you open the app hours later, it shows the reservation image with the window being closed. 1. It is impossible to get any desired drops - why have them!? The format included a lottery system and it is just as impossible and way more ambiguous than when the bots just bought all stock in .02seconds. 3. When the drops are first come first serve, you select your shoe, all necessary data is already stored so essentially you only have to click pay. But nope, somehow it will linger after you press buy for a few minutes, automatically refresh and show the shoe is sold out. 4. The content feed = feature bloat! Like seriously what is the point? Put this on IG/Tiktok/Snap/Twitter/YouTube…actually it is already there. This is overloading the app and drastically reducing the performance for the actual things people open the app for..1929; mwkVersion: 4.32.0

Bug fixes and enhancements..