Nike SNKRS: Sneaker Release App Negative ReviewsNike, Inc

Nike SNKRS: Sneaker Release Negative Reviews

4.8
4.83083 star

Total 48 Negative Reviews

Nike SNKRS: Sneaker Release App Complaints & User Negative Comments

Nike SNKRS: Sneaker Release app received 48 complaints, negative comments and reviews by users. Can you share your negative thoughts about nike snkrs: sneaker release?

Please wait! Nike SNKRS: Sneaker Release Facebook comments loading...



Bots killed the GameI am a huge sneaker fanatic since a child and I remember whenever a sneaker dropped you could walk right into the store a week later and still be able to cop some heat for retail. Now a days we have a bunch of kids using bots to buy out all of the stock just to mark that sneaker up an extra $100 to $200+ above retail which is ridiculous. I haven’t won one draw yet and I’ve always been on time and ready to go to purchase whatever sneaker is available at the time and no success. Your team need to do a better job at focusing on taking out these bots so we can actually have a fighting chance to purchase a sneaker we actually want, sneakers we are actually gonna wear and not resell. This is the reason why I’ve haven’t bought a new pair of kicks in the past 2 years because I don’t wanna pay $500 for sneaker that sold retail for less than $200 that is stupid to do especially in these times. I have 2 young boys that once the time comes they are gonna wanna purchase shoes just like their daddy but I wouldn’t be able to afford buying my 2 boys the latest heat because I would have to pay resell cost or get extremely lucky which that’s just not fair. Fix this and maybe I’ll give this app 5 stars but until then you will continue to get negative reviews from not only me but other unhappy fans of this product. P.S. you have a lot of unhappy fans. (FIX THE APP/ STOP THE BOTS).Version: 4.15.1

Good & badWhen first starting using the app found it easy and also managed to cop a lot of the shoes I wanted. recently this has not been the case, with a lot of people blaming bots(resellers) impacting on a proper sneaker head to cop the shoes they want to wear hence the 3 star rating. It would be positive for Nike/SNKRS app to put out statement stating they are committed to ensure that this who want to buy the shoe for their collection has priority & not those who looking to buy bulk to sell on. Another issue is I keep adding PayPal as a payment though the site keeps taking it off - don’t know why this is ? The ease of the site is good with great pics & insight into new shoes comin out and also some history of sneakers is awesome..Version: 4.9.1

Don’t waste your timeThe amount of positive ratings for this app is questionable. You will only cop scraps that people don’t want. Any Jordan 1 or Dunk, don’t even bother entering the raffles you genuinely have a better chance of winning the lottery. Resellers and bots screw you!!! Nike, do better so people who actually wear your brand can have a chance to wear decent kicks without having to spend hundreds if not thousands of pounds per shoe.Version: 4.11.0

This App Is Terrible And RiggedJust like the subject says!! Don’t believe the hype, if this was 2016, then I’ll be saying otherwise but ever since the hype of sneakers became more popular to the public it has become IMPOSSIBLE! To even try a secure a pair of sneakers! The Public is having a long term battle now with resellers and people who are using Bots to secure MULTIPLE PURCHASES, Leaving no space or any pairs for the ones who truly desire on owning the pair of sneakers of their dreams! It’s annoying and pretty frustrating. Don’t believe the fact that NIKE is doing everything they can to fix the battle with resellers and people who are using Bots. They don’t care as long as their merchandise is being sold out after every release is really great business for them. I Warned You guys first before installing this app, it comes with a lot of frustration.. until Nike really does something to fix this, there is not any chance for regular people like us who do things the right way… good luck to everybody I hope this changes for all of us who truly still have passion for sneakers….Version: 4.16.0

Just like the dealers do it...I like the idea of this app as it allows you to attempt to get limited release sneakers without having to wait in line at a store. However the major draw back is that the app VERY RARELY works as it’s supposed to, especially if it’s a shoe that has a drawing involved, at that point you might as well forget it. Today I tried to purchase the Air Max 90 Mars Landing and I went about my normal ritual of being up at the crack of dawn waiting for the release and just like always I completed the purchase protocol in about 3 seconds and got the “You’re in Line” message. After about 5 minutes of no notification I picked up my phone opened the app and saw that it was frozen and when it refreshed itself I got the “All of your size is sold out” 🤣🤣🤣. It’s laughable how pointless this app is, but we all keep trying because we’re sneaker junkies. So good on Nike for tempting us with a few transactions that actually worked, like dealers that sell a pure product but then cut it to keep you coming back for more because the high is weakened. Nike we love you but this app is an insult to your customer and fan base..Version: 3.9.1

Great app, shame I can’t win any draw.I’ve tried almost 30 times now since you first launched the Sneakrs app, and tried with the app before the updated one currently. Every single “off white” drop on here... “you haven’t been selected”. I’m getting really bored of going in for these draws and not even getting one pair. The law of probability must mean I’m due a pair or was due a pair..... 30x I’ve tried for All types of trainer not just “off white”... and always the same message. at this rate I’ve really got more chance of winning the euro millions. I didn’t even have this issue with Adidas who I’ve got 2x pairs of Yeezy’s from. Their app, no problem. Just Nike I always have a issue with.... whether it be online orders or sneaker drops.... they just don’t like me at all.... 🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️. I now ignore the draws in app and locate draws on websites more likely to give me a chance of winning... this app certainly isn’t giving me anything to use it for.... so unfortunately this app is redundant now, only for sneaker drop news..... thanks Nike for a worthwhile sneaker news app. 😆😆😆😆.Version: 4.12.0

Trash trap, they don’t care you.I used this app 4 years. However, I just got less than 10 pairs which every one can get it, like off white x Nike Vapor street. There are all bots in there, and they don’t care. They just let them got. Then sell higher prices to customers. That is all for advertising effect. It’s just a trap. I do not want to use dirty words in there. But it is absolutely trash trap app. You can see adidas yeezy, they also have bots problem. But they will think about some stratagems to deal with customers. And to update their technology to fix bots problem. But for Nike, SNKRS, they don’t care you. They could be deal with bots, sell 95% pairs to bots, and only 5% for real customers. If you are real fan of sneaker. Let me up. And let’s together say no. You see the environment of sneakers, they don’t buy shoes for wearing, just reselling. Putting the price straight up. They destroyed the original environment of sneaker culture. Let’s kick them out from our culture. FK u. By the way, I miss that culture like before, we bought sneaker and wear them on the street. Share with friends, some we can exchange them or trade them, shoes for shoes. But now… you saw that..Version: 4.13.1

Terrible AppHas now ruined two releases for me in a row. Apple Pay does not work on this app. Every time I try to buy shoes, it says there was a problem processing your payment. This is the cards hooked up to my Apple Pay that I use to purchase everything else in the world, so I know it’s not my cards or my phone. Don’t try to get your release on this app, it will only screw you over. Thank god for footaction and finishline, they saved me both times. I will never use this app again though. It doesn’t even tell you if you got the shoes right away. How do you not know if you have them in stock? Every other website does. Then after 5 minutes of it sayin pending, it just says there was a problem processing the payment. I tried all of my cards, including credit cards that have a ton of space on and it doesn’t work. DO NOT WASTE YOUR TIME WITH THIS APP. You will be disappointed if you can’t the hottest shoe because this app can’t handle processing a simple payment. There’s so many better sites and apps than this one. Very disappointed that this app is so bad but is run by Nike. This app is pathetic and you can’t even purchase shoes on here so don’t waste your time. I would say it’s only good to send notifications when the shoes are being dropped.Version: 3.3.2

Always the sameThe app always blocks you on any release.. wake up before the drop get the right size when you try to buy it will say you need to put your address or your payment is wrong, being that i used the same address and same payment info to buy multiple sneakers there and they also took out Apple pay... but even before on the other app they did the same .... I thought they make this to fix that but apparently not, HORRIBLE!!!.Version: 4.9.0

Honest reviewI’ve use the snkrs app for about three years now and not once have I actually won and gotten a chance to purchase a pair of shoes, I understand it’s about luck but when you enter pretty much every draw and have never been picked within the three years I’ve been using the app that’s a bit ridiculous. Best off downloading sneakers and stuff because they show you what retailers are going to have the shoes in stock and going straight to the retailer because you will never win a draw on here.Version: 4.13.1

Frustrating and poorly managed appI have been a member of the SNKRS app for years now and have yet to win any draws despite the countless amount of draws that i’ve entered. I fail to understand why they cannot sell the shows on a first come first serve basis, which is obviously the fairest and BETTER way! There are companies such as Stockx and GOAT that use “bots” to ensure that their entrees are successful, taking away the chance the rest of us have of winning a sneaker we really wanted. For them companies to only go on and resell the shoes for more than double the price, which is simply daylight robbery. I am certain many people can agree with me when i say the draws are frustrating and heartbreaking, especially for a sneaker head lover such as myself. But at the end of the day SNKRS are making money and in a world where people care more about making a profit then simple human decency, what do they care?.Version: 4.19.0

Bot HavenOn the surface this is a phenomenal app. Great shoes drop regularly and the original content released on the app is of a great quality also. I would recommend the Dunk series that has just been released as it was very interesting. The issue with the app is the inability to buy any of the great shoes that come out on it. It doesn’t matter how quick you are, the human finger is not quicker than a bot. My last few efforts I have checked out in less than 5 seconds and been pending only to be told the shoe has sold out. If this occurred every now and then it wouldn’t bother me but every single time I go for a shoe, it is absolutely gutting. I’m not disappointed by anything in life anymore as I am regularly let down by Nike at 8AM at least once a week. Not landing a shoe on a raffle is fair cop, everyone has the same chance as each other. The inability to manually cop a shoe however, is disgraceful. I will continue to try and get the shoes as one day I pray I will beat a bot, but until Nike improves the app security to stomp out bots getting all the shoes for flippers it was forever be flawed..Version: 4.12.0

HmmOk so I love Nike love the clothes they make and am unfortunately I am a sneaker head or collector. (Not that this app is a way of helping you get more exclusive shoes) but the SNKRS app is more for resellers nearly everyone that uses this gets massive L’s cause there must be a million bots forcing normal collectors like me out so they can double or triple there cash. I admit adding this to get my mitts on some more rare or exclusive shoes but you take the L and then see some random reseller with 7 pairs at an extortionate price. This app needs sorting as it stands this app is for resellers or people who can have 20 family members to help them get the externally elusive W. Been using buying and watching for passed year not won a sausage. So, good luck..Version: 4.15.0

A big set upThis app is bogus, it allows you to purchase shoes that are not hot and sought after, but as soon a major drop is coming out it just says error with payment and kicks you out. Shorty thereafter the sneakers are sold out and if you really want them you have to pay ridiculous mark up prices on other resell apps!! This is all a set up by Nike to keep celebs in the exclusive drops and keep all of us “regular” folks just that!, “REGULAR”! Sure you can have a pair of Jordan’s that no one really wants with no problem..but who needs those when I can get them in sneaker stores? This app was supposed to be for the everyday sneaker head that could afford to cop shoes on release dates. All this is good for us false hope because Lord knows you’ll go broke trying to pay these ridiculous resell prices...hats off to the bots in conjunction with The sneaker business..what a fraudulent way to keep us hard working folks thinking that our petty dollars could ever compete with our dear entertainers and top level athletes..some children may fall for the over inflated prices, but as a hard working adult I know the value of a dollar, and I’m not about to go broke trying to buy off white or anything pop culture tells us is “hot” I’ve always liked what I like and if I work hard enough to afford the already high price, the least you all could do is make exclusives a draw, this way we could all have a fair shot...sincerely fed up..peace!.Version: 4.4.1

Absolute worst app for IOSThis has got to be the most pointless app on my phone. It always crashes when there is a release, it leaves you hanging, thinking you might have actually got a chance at purchasing something, then bombs you out with no feedback. I don’t think this app is supposed to work though, it’s just a way of generating hype around new releases of shoes. Don’t get mugged off..Version: 4.10.0

Great app, poorly managed.I have not once won a raffle on SNKRS once since its release. While I understand this is about luck, I am left with no choice other than to pay obscene markups for the shoes I want via reselling websites and other marketplaces. Today on SNKRS day the community was full of excitement, but was met with nothing but disappointment; the event consisted of three underwhelming shoe raffles and early access (random invitations) for users to buy shoes they may have not even been interested in. As someone who was looking forward to this event, I was left frustrated without the opportunity to attempt to buy any shoes of my choice. This poorly managed event has only fueled the resale market even more... I hope the NIKE team learns from this and brings better managed and more exciting events in the future. P.s, letting your clients register for a chance to buy the shoes they want would be a much better approach than sending early access invitations to a random shoe. Ending the event in a bang (where dozens of raffles opened for the shoes that were available) could have been a better way to conclude the event. Thank you for trying regardless and I hope this improves in the future..Version: 4.9.1

Long-standing issuesFor the better part of a year (if not longer) SNKRS has been suffering from major issues. Bringing them up to Nike CS personnel hasn’t done a thing. 1) Notifications will not persist. ‘Notify me’ is the equivalent of writing a letter to Santa Claus and hoping he’ll actually read it. Any time the app is closed or you log out/back in, the notifications reset themselves. This brings me to the next point... 2) Sneakers just disappear arbitrarily or don’t appear at all. “Oh man, I can’t wait for those 1’s to drop. Let’s check the date!” Spoiler alert: they don’t show up even through they’re supposed to release on Saturday. Constantly having to log out and back into the SNKRS app just to get content to load is extremely annoying. Is it a server problem? The app is always up to date but this has been going on for a very long time. I’m not even going to discuss actual releases because I realize there are an obscene amount of people trying to get sneakers at one time. This has gotten better over time..Version: 3.3.3

Can never winApp is useless...rarely anyone can purchase releases regardless of the countless attempts. Some suggest to stay active on the app in order to increase chances of being able to buy something, but it’s pointless. People who created an account right before a release have a higher chance than people who have a veteran account. Sometimes the app is wonky and requests for you to re-enter address info despite having done so before (specifically when there is high traffic on the app). The algorithm that selects winners and filters out bots has to be broken, because I don’t see how my account which I made in august of last year hasn’t been able to win anything up until now almost a year later. Getting shoes you actually like nowadays is a thing of the past. I can’t buy from footlocker, champs, footaction, Hibbett, JD, Finishline or even Nike and I refuse to pay resell. I’m going to option B, maybe when enough people get fed up with this resell mess and start buying UA’s Nike will realize the problem..Version: 4.14.0

Silly odds, need a better systemHad the app 3 years, entered 100’s of times and never won yet some selected people won almost every shoe and get exclusive access constantly whilst I’ve never had it except for trash nobody wants. They need measures so the same people don’t always win and also to stop people entering 10+ accounts so they can resell. Literally impossible to win so I no longer by Nike anymore..Version: 4.9.1

Bot controlledI have tried since the launch of SNKRS and never won a pair. I was desperately after a pair and resulted in buying it from a reseller on eBay, where he confessed in telling me he uses bot to buy these. In fact he said he brought the bot for £3000 and it works every time he buys a pair. He was trying to sell me other shoes but he charged me 3 times the amount of the original price. So I couldn’t afford to buy anymore. Now I feel stupid for buying it. I’ve complained to Nike and till date they are doing nothing about it. It’s a joke and very unfair on people who wear NIKE sneakers religiously like I do..Version: 4.12.0

RidiculousI recently tried to purchase a new pair of 1’s that came out. I logged on just in time my payment info was already in all I had to do was click the purchase button come 10 o’clock and I did just that. It told me my order was pending and that they’ll let me know if I got them or not. 2 seconds later I got a notification that I “got em” and they sent me a verification email with my shipping details. They gave me an arrival date of May 29th and now today I received an email saying my order was “cancelled”. Confused, I called nike (waited 45 minutes so I assumed this happened to multiple people) and they basically said the reason my order is cancelled is because they have no more in stock. So my whole point is don’t send people verification that they “got” the shoe cause that makes it seem like you guys have an absolute pair reserved for me when you didn’t. When you purchase shoes on snkrs and they send you verification saying you “got” the shoe it actually IS FALSE they have no reserved pair for you once they check your order in which it was received in and they have no more in stock they just cancel the order. Very silly. Don’t get me wrong I believe in “first come first serve” but if I wasn’t one of the first and don’t actually have a pair reserved for me dont send me verification saying I got them then cancel my order 5 days before the day you guys TOLD me they would arrive. Makes no sense to me..Version: 4.6.0

Not greatI’ve been a SNKRS member since 2016 and I have only won trainers on two occasions. I don’t get why it’s so difficult to buy trainers on this app. I just feel like it’s rigged with bots and it’s not fair to people who actually want to buy trainers to wear and not to resell. Every time I enter a draw it’s the same outcome. I’m up at 7:30am for every draw and it’s still the same result. Please look into it and reduce the bots to make it fair for everyone else..Version: 4.22.0

Raffles not Worth itI keep entering your raffles to buy your exclusive trainers!! But what’s the point when don’t even get picked to buy them when shops and businesses who are traders get picked all the time, when someone like me just wants the trainers for myself, don’t want to be buying trainers from your raffles off traders who sale for hundreds and thousands of pounds it’s a joke! Make room for the everyday people like me who never gets picked please.Version: 4.16.0

Terrible CheckoutI downloaded the app yesterday and set everything up specifically for shoes that were to drop today because I understood people have trouble with the app but I really liked these shoes out of any others in my time. Signed in at the correct time and was able to put shoes in my cart, went through normal checkout, and even added shipping info and confirmed everything, upon hitting submit it asked me to enter my password again (while signed in) in order to purchase. I usually use Face ID however for whatever reason this password was not saved and I used a unique password as typically suggested. I lost the shoes while attempting to reset the password. Deleted the app. If it’s for security, an email or text can be sent after the purchase to confirm order - if not for security I have no idea why someone signed into both their phone and the app successfully would need to enter their password AT THE END of checkout . Won’t download again, I understand now why people typically just overpay for resold shoes instead of dealing with this. Disappointed.Version: 4.14.0

DisappointingOver the years this app has NOT gotten better at processing orders correctly it’s either you get it or you don’t and for me, family & friends sometimes even strangers over the internet it’s 98% of the community that don’t get to cop, even with pre set Information like your size or payment information this app continues to freeze or just don’t process your info correctly or on time 10:00 am drops an sold out at 10:00 am makes 0 sense you can have the highest WiFi or 4G 5G service nothing this is so disappointing, you can’t even get regular sneakers sometimes much less SBs or Jordan’s etc smh just very disappointing because I love the app an all the exclusive sneakers it offers but it’s VERY DISAPPOINTING that this app has NOT gotten better smh!! it’s not fair for those that want to cop sneaked at RETAIL PRICE!!! I refuse and maybe this is why I’m so upset an frustrated but I refuse to go on other 3rd party apps an pay $350-$500+ on sneakers that RETAIL for $110 that’s not fair in anyway I really hope you guys get it together GET RID OF THE BOTS SO US REGULAR FOLKS COUKD ENJOY SNEAKERS AGAIN!!!.Version: 4.13.0

Don’t work for certain sizesIt seems like if you’re a size 13 UK then this app is not for you. There’s already a decrease chance of hitting due to bots. But for the last half a year or so I’ve been experiencing shoes that are meant to be in every size, with some cases the max size being size 19, completely missing size 13. For example, it will go from size 12 straight to 14. Tried to contact Nike customer support but they just ask for screenshots and say they’ll get back to you but never do. It’s weird because that shoe was produced in that size since other websites are selling it. It just seems like Nike don’t care because they’re getting their money regardless. App will also crash and not take payments during crucial moments..Version: 4.22.0

Needs improvementNike needs to find a way to get shoes into peoples hands that really want them. The whole purchase and draw system they have in place is a joke. It doesn’t matter if you are fast at checkout because the whole process in general is randomized. Being fast at checkout only guarantees your spot in the lottery and nothing else. They do this to “protect” the shoes from getting into the hands of resellers and into the hands of people who want them. Well Nike let’s face it, resellers across the country are using countless devices to improve their chances. On top of that, the shock drops are a joke. Bot sites have monitors that know when these drops will occur. I come across countless of online pages where these Bot sites brag about notifying their users before shock drop. Not really a shock is it Nike? Nike caters to the resell market. They should honestly just set up a preorder for a limited time for in demand shoes. This way everyone who preorders gets a chance..Version: 4.12.0

SNKRS needs to evolveLike many who are writing reviews, I love sneakers and especially Nike sneakers. However, the SNKRS app needs to evolve to combat bots being used by resellers to allow those who choose to play by the rules a fighting chance to purchase the latest hyped sneakers. I and many others are increasingly and repeatedly unsuccessful when attempting to make purchases using this app. I’m unaware of any effort on Nike’s behalf to update the user interface or experience for this app that prevents bot usage. Brand owners like Chris Gibbs of Union worked with Shopify to combat this very issue and were successful in thwarting rampant bot usage when the Union x AJ4s dropped. It’s not rocket science, Nike, and you can do something. However, it appears you don’t have a desire. There are even pre-order sales models that could ensure a win-win scenario for Nike and the consumer. “Just do It” or something because if you’re really paying attention, the community is becoming more vocal with their dissatisfaction with this app and its ability to deliver fair results. Please do something, Nike. Hopefully someone from the SNKRS dev team that can influence change will read this and positively impact future sprint development for SNKRS..Version: 4.12.0

Too many issues with the app & NikeOrdered Concord 11s. While trying to order the app kept stating my home address and my parents address were both invalid addresses. I finally got it to accept my parents address. My shoes were shipped out. The app said the tracking number was Fedex. Later found out was a UPS tracking number. After I was finally able to track my package, UPS said my address was incorrect. I called and told them it was not and that they delivered to the address plenty of times. Long story short, my shoes were never delivered. UPS lost the package some time over the weekend after I called them to “update” my address. Once they found the package, they sent it back to Nike instead of delivering them to me. I had been looking forward to getting these shoes all year and now I do not have them. Nike customer service is horrible. I asked if I could just repurchase my shoes that got sent back to them because I did not request them to be sent back and it was UPS fault losing the package and not attempting to deliver the shoes at all. They simply said there was nothing they could do and most of the customer service reps were pretty rude at that🤬😡😤.Version: 3.7.1

New releasesIt good app and everything, but i been chasing some sneakers at the release dates all the time and getting up early as everyone and always nothing do you guys really give the shoes to who really deserves it or just got the people selected by tags ? I don’t think that it just randomly pick, I been trying many time and being positive about maybe next time but it’s always nothing and it goes beyond with 11 adapt that was on my face...anyway.Version: 4.12.1

Not A Good Shopping ExperienceI like having the SNKRS app as a way of seeing what shoes Nike has available, but as an online shopping experience it's been incredibly frustrating. Over the last three months I've had five separate occasions where I've been unable to order something because of technical problems in the app. There have been times where the app won't refresh, or I'll enter in shipping information and it won't let me click save and continue. Other times it won't accept my default payment method and then time out. Perhaps the most frustrating part of all this is when everything finally works like it's supposed to, but then you get put in a queue to see if you secured a pair. You'll sit there and wait, sometimes up to two or three minutes, only to be denied. I like the concept of this app, and am hopeful that it will eventually work as intended, but it's quickly turning me off of Nike shoes. Every time I see amazing sneakers like The 10 line, I know it will be almost impossible to get, because the SNKRS app will get in the way..Version: 2.9.0

Nike Employee resigns due to family fraud/scamSo it was revealed that a high ranking Nike employee who has recently stepped down due to intense scrutiny and evidence of fraud for helping her kids obtain shoes off the very App she was in charge of and her kids were reselling shoes for big money. Nike hasn’t made this app fair in any way. It’s not random. You lose 99.9% of the time. This app was not a shoe fans best friend. It was an outlet for fraud and for deception. These cowards had the mindset “What you don’t know won’t hurt you”. However, lots of people were hurt. They didn’t get something they truly wanted. They had their hearts set on obtaining a limited shoe which was highly sought after. But didn’t win. Now the evidence is out and points to Nike employee(s) who were behind the scam and basic theft of product only to be resold for higher premiums on the after market. Nike was in on this scam as well. I’m done with this app. I never paid nor will pay ANY resell price(s) ever. I will miss out. And most if not majority of you will too. You’ve been scammed by Nike. And they knew it the whole time. Think about that.....Version: 4.14.0

ErrorI’ve been trying to log into my account for the longest time. I even tried making a new one on the Nike SNKRS app and the Nike app but it always says error cannot process your request, or our servers are down! How long is this going to continue?!?! I am very frustrated with this Nike. How else am I supposed to order new shoes when they release if I can’t even get in the app. This is not at all what I expected from you guys! This has been a problem for almost a month now, so for the love of good, please fix it! Or, let me know what is taking so long that I might not be able to buy anything off of my phone. Seriously Nike, why has there been an error message for almost a month! Truly outrageous! And please do not respond saying you will look into it, and not do anything. As a customer, I should have my problem treated immediately, and not have to wait this long for an app to work on my phone. It amazes me really. GET ON IT! Let me know why I can’t even log into my account or even a guest account..Version: 3.8.0

App is trash nowAt the start of this app, all was fair in the sneaker world, you had a good chance of picking up limited releases. Now it is trash 🚮 garbage, it stinks 💩 because people have created Bots to target this app now and I look on twitter after every release on the developers pages who supply these bots and they retweet all the success their customers have snatching up the shoes. I’ve seen people send in complaints to Nike about this matter but they go ignored. Nike needs to go back to the drawing board because people sit around and past up chances they have with other shoe stores waiting to see that their size is sold out in 60 secs. In my personal opinion, the best way to grab the kicks you want is to try a local store or go in person, that how I have been picking up some of my releases now, which is a shame because I stopped due to the threat of being robbed or getting into an altercation over shoes, but with bots ruling the internet world and all these companies worry about money and not total customer satisfaction, this is what it comes down to. I really hope this review give awareness to those who all downloading and taking a risky chance, wasting precious time.Version: 3.3.3

The App That Ruined The Shoe GameYou will have a 0% chance of ever getting any new shoe drop on here nothing but bots if you really read these reviews only good reviews from actual people are years ago most of these recent 5 starts are probably fake accounts to keep the ratings up I don’t see how any person would give this a good rating when the purpose of the app is unrealistic you click buy the millisecond it’s released and it’s already sold out it’s beyond ridiculous this app is for bots and keeping the rich rich they buy everything and resale everything it's been known and Nike will do nothing to fix this (most likely due to them being in on the reselling I wouldn’t be surprised) this app single handedly ruined the shoe game for real sneaker heads now it’s for bots and hypebeats to resale to the actual fans who want to keep and wear them I’ve been a huge Nike/Jordan fan since 05 I refuse to get anymore now going to stick to other brands who give the people what they want not going to support a brand who’s for bots reselling shoes and their own pocket.Version: 4.13.1

This app has a lot of problems 😞😢I just tried to buy the Travis Scott air Jordan 1 high sail color way I was on the app since 9:58am-11am I tried everything restarting the app I used my phone and my girl friends phone on her account with 2 different payment methods me and he have 4 bars LTE on our phone plus super fast WiFi and our accounts have all of our information saved and when we go to purchase we sign in with our Nike pass to pay and it kept telling us there was an error I double check all our information on the app everything was correct and the app continued to tell me there was an error from 10am-11am the app never took my payment even tho I have over $7,000 in my account that doesn’t make sense why would there be a error for taking out basically 200$ from my account when ever I try and purchase a limited sneaker on this app I never get a chance to win and it’s really unfair and I feel like these sneaker companies don’t care about the people who actually try and purchase the shoe the proper way with all their information saved and everything there still no way of winning.Version: 3.11.1

The Worst. Slow and stupid.The only way this app allows you access to new drops is if you allow them to “Always” track you and collect your marketing data from you without Nike paying you for this information. But integrity aside this app is just old slow tech that glitches out and has the dumbest notifications. The app reminds you about new drops but doesn’t remind you if your CC is expired, or if your location services aren’t set to always, or some arbitrary detail it could have asked about or reminded you about over the last 3 weeks you’ve been waiting for this drop. Nope, it waits until you select your size and then you dead in the water, can’t purchase, can’t reserve, just an error message requiring you to leave the app to update your settings or re login to the app- like what app now asks you to leave it to use it? Dumbest tech ever. My laundry app is more advanced than this garbage. Yes my app is updated. No I don’t normally write reviews, but I do always read them..Version: 4.16.0

Great design, love the app, but never get notified of dropsSNKRs is an awesome app and love the way they’ve designed it. It’s simple, easy to use, and easy to buy your favorite sneakers. It’s outfitted similarly to Instagram with large photos of the shoes you want to purchase. I do wish they showed more photos of the sneakers on feet and with outfits to give me some ideas, however its not that hard to instagram or google outfit ideas. One bug that I’ve noticed that “bugs” me is that I’ll hit “get Notified” on a sneaker drop and never get notified or alerted that it is happening or will happen. I’ll open the app days later and the sneaker will evidently be sold out. This happens a lot. I double checked my Notifications settings on my iPhone and everything is set to alert me, but I never get alerted of a drop, so I always miss out on the best sneakers. Also, its confusing to go between essentially 2 apps to get the shoe I’m looking for. If SNKRs doesn’t have it, I’ll have to pop on over to the Nike app to look for the shoe. I’m not sure why there’s the complexity of jumping between 2 apps to buy something that should be as easy as a 1 stop shop from one brand..Version: 3.7.0

I’ve never gotten a win!!! I’ve had app for 4 yearsI want to start off buy saying I’m a big time sneaker head. I know that there are obviously other men women and young adults that feel the same. All the time and effort I put into this is crazy for me not to hit at least at least 1 time 1 time !!! I I’m on this app faithfully!!! I mean to the point that It makes my wife look at me crazy!!! What’s the point of the app if you can’t even buy a pair of shoes every shoe that I’ve tried to get was nothing but waste of time and effort i’ve took nothing but L after L after L i’ve had this app since 2017 I’ve i’ve tried to get every heart release since I’ve had this app and I have not hit no over exaggeration since 2017 and I have not gotten a chance to buy a pair today I lost it with Nike snker app my brother sat next to me not even a sneaker head doesn’t have love for sneakers like I do hasn’t spent a dime or the time gets the app and hits on the hyper royal like what the F#%k is that i’ve been on since 2017 i’ve spent crazy amounts of money on sneakers four years on this app and never hit crapBet you Nikki won’t even get back at me.Version: 4.16.0

Honest opinionIt’s a great concept I’m not even going to lie but the execution is flawed. Truly the only reason people even have this app is for a “chance” at hyped shoes. I’ve seen people literally beg, so rituals, basically anything they can think of for every release and not get one shoe while someone who barely opens the app gets exclusive access on top of hitting a good amount of shoes. It doesn’t seem to reward or even favor the the ones who’ve been using the app longest, watching the videos, etc… I can honestly make a snkrs account tomorrow and probably hit a few new releases just like that. Idk what the snkrs algorithm is but I truly believe this app needs a revamp. Where people who haven’t hit in over a year some even longer can finally get something opposed to Billy bob who just downloaded the app and is getting everything under the sun. I don’t get it but this app literally drives the resell market after the constant Ls.. Stock x will surely have your size smh..Version: 4.22.0

Not worth anymore than one starThis app is pretty much useless,the amount of people posting negative remarks sums up this app, never won a raffle, never had early access to anything that I’m interested in, but will never pay resale prices, pity Nike doesn’t do anything about the resellers on eBay, the fact that they are posted on that site within minutes shows that most of these people are in it for fast money.Version: 4.13.1

Waste of TimeThis app is ridiculous. Furthermore, I am inclined to believe that it is rigged. The notifications come 15 minutes before a shoe release which is nice; however, at the time you select the shoe to buy, or even get through to the payment page, there is an issue with the server. There have been enough shoe releases at this point that there should be minimal to no “server errors.” When trying to enter payment information, an error message appears stating “we encountered an error” with no indication as to what the error may be. For example, I got through to the payment screen 10+ times for one pair of shoes, and each time there was an error. I recommend that detailed error messages be included to assist users in identifying exactly what the problem may be, such as “we could not verify your card.” If you get through to wait in line for the shoe, then they’ve all of a sudden “sold out” or “no longer have your size.” It’s truly hard to believe after receiving error message after error message, and then waiting for a ridiculous amount of time..Version: 2.9.0

TRASH ERRORS AT CHECKOUT. MISS OUT ON SNEAKERS CONSISTENTLY!The App crashes as soon as shoes are release! Receive error everytime when clicking BUY. If a shoe is released at 2pm. I click at 2pm and purchase under 1min. “In Line” then minutes later say SOLD OUT.. How! Nike needs to figure out a better way. It’s still not fair. I believe the BOT SYSTEMS are still getting through. The app is user friendly but when it comes to high anticipated shoe releases it is chaos. Leaving everyone in the sneaker world wondering HOW? 9 shoes of the OFF WHITE collection by Virgil Abloh released. SOLD OUT IN SECONDS! Who can humanly move that fast in checkout out process? I was also told the more you interact and use the SNKRS and NIKe+ apps and purchasing on the regular the better and get opportunities to reserve early. I have never gotten reserves and I spend too much with Nike monthly. The Draw is terrible as well and the wait line process is too even tho you click the purchase shoe box as soon as the shoe launches. Literally shoes disappear in seconds! Out of 9 shoes released 30min apart. Not 1 was carted. Error at checkout every single time..Version: 2.9.0

What a jokeNike shows all the future releases and gives you a “notify me” option but it doesn’t really matter because you can NEVER get the shoes you really want. I have everything set up with fingerprint recognition and the second they go on sale push purchase and always end up “in line”. After 3-8 minutes of waiting “in line” I get a message saying the shoes are sold out in my size and I should pick a different size and try again. Are you serious?!? They’re shoes. It’s not a flavor of ice cream. I wear a certain size and that’s it. Why would I want a different size? But don’t worry. Nike will reserve shoes for you that they think you’ll like. It’s just weird that they only reserve shoes that are widely available and don’t need to be reserved. I’m a true sneakerhead and want to buy shoes that I can wear, not that I can resell to make a profit. It’s an absolute joke the way it’s done and Nike doesn’t care as long as they get their money. Don’t waste your time with this garbage app. It will only frustrate you to see the shoes you actually want being bought up by resellers. I’m just wondering when Nike is gonna start selling clown shoes because that’s how they run this app. What a joke. 🤡👟.Version: 2.9.0

3 strikes you’re out.I have tried giving this app a try just to give Nike some respect. The overall design and information this apps lays out is top tier. I can say the app is easy-to-use, aesthetically appealing, and a complex app made into something simple (buying shoes). Now I don’t write reviews, but now that I have attempted to buy 3 different shoes. Waking up earlier then my alarm sets because I don’t want to miss a released timeframe. I have everything set up so that all I have to use is Face ID. I refresh the app as soon as release is a minute away. And now I’m in line. 3 times. 3 times I have done this process with no luck. I get hit with a pending status to find out in 3-5 mins my size is out of stock. Maybe I just don’t have the luck of draw. Maybe it’s the app. Whatever it is. My recommendation will be to use another source. I have used another app and got the shoes I wanted, the size I wanted, 3 times in a row. Great app. Not so great experience. And maybe the app it’s not at fault. But I’m tired of waking up earlier then needed to find out it was for nothing. My services are now placed elsewhere..Version: 3.9.0

Another regime that doesn’t listen to us.I’m a Cuban American, unaccepted by Americans because I’m not white and unaccepted by Cubans because I’m not from the island. Shoes are the way I express myself. After years of being a loyal customer I’ve had major trouble with this app. While most get an L and some get Ws...a lot of us can’t even try..this is where my complaint is. I get errors on Apple Pay and PayPal about my address being wrong which isn’t wrong it’s built into the payment system. I’ve taken it up with the EXPERTS on my member service in the other Nike app. None can help and all they do is patronize. It’s a lot like my normal life being excluded from trying is not how Nike presents itself. They show all people together blah blah, as long as you don’t try to explain that you’re having issues. They don’t have a place to complain or technical support. It’s basically a regime used to take our money and guess what minorities really are the ones that take the bait huh? I know I do, what black or Puerto Rican kid doesn’t like jays?? I’m jaded at this point Fidel Castro had a regime and bled our island dry without taking a complaint. Nike is not Fidel but I can’t help but see the similarities. My voice is important and being a customer that has embarrassingly spent well over 12k a year for years I thought maybe I was even special to them. Make no mistake Nike has enough of us to feed them and they don’t care about you or me..Version: 4.13.0

App has had problems since updateThis app has a tendency to make people either hate it or love it but that’s just how we gotta get the heat now a days. Frustrations aside taking an L on the app isn’t too painful, but waking up to not even be able to get in queue is terrible. Since the update the last 2 times I’ve woken up at 7 I was first greeted with “problem with payment information” along with the screen freezing on the “submit order screen”. Keep in mind I haven’t changed the shipping or payment information, I shrugged it off as a glitch and said let’s try tomorrow. Woke up this Saturday to try for the Notres and another glitch but this time with my shipping info. I don’t mind taking an L on the app, but not even being able to try and losing out on bonus sleep for the weekend makes the current version of the app unusable. Please fix the bugs so everyone can try, or just let the resellers keep driving your market..Version: 4.13.0

Consistently disappointedThis app would be cool if it didn’t deny purchase from almost every single exclusive release. You can literally hit the purchase button as soon as a shoe releases and still be denied or “not chosen”. Meanwhile they allow all of these resellers and their bots to get the shoe only for them to drive the price up at least 2x the retail price. Most sneakers drop at 10am. I’ll be on the this app at least 15 minutes early and still not get my submission chosen. This app only pisses me off and makes me want to shop elsewhere. Maybe I’ll just start wearing yeezys. At least it’s fair when they drop shoes. This app is terrible. What makes it even worse, I could’ve went to stores that had pairs available, but thinking Nike would have my back I decided to cop from this app. I clicked purchase at 10:00 not a minute later today just like l always do and didn’t get selected for the shoe. This has literally been this way for years with this app and now I am completely fed up with it. This app just gets your hopes up only to screw you when it’s time to purchase..Version: 4.6.0


Why should I report an issue with Nike SNKRS: Sneaker Release?

  1. Pulling issues faced by users like you is a good way to draw attention of Nike SNKRS: Sneaker Release to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Nike SNKRS: Sneaker Release customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Nike SNKRS: Sneaker Release.

Is Nike SNKRS: Sneaker Release not working?

Nike SNKRS: Sneaker Release works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Nike SNKRS: Sneaker Release.

Applications with negative comments similar to Nike SNKRS: Sneaker Release
Nike negative reviews, comments
Nike Negative Reviews

Your Daily Guidance to Greatness The Nike App is your source for daily guidance and inspiration to get you closer to y...

Jordan Keyboard negative reviews, comments
Jordan Keyboard Negative Reviews

Inspired by the brand and Michael Jordan himself, the Air Jordan Keyboard brings all things Jordan to your fingertips. ...

Nike Training Club negative reviews, comments
Nike Training Club Negative Reviews

Nike Training Club goes way beyond the workout. Strengthen your muscles and your mindset with free guidance from your fa...

Nike Run Club: Running Coach negative reviews, comments
Nike Run Club: Running Coach Negative Reviews

Nike Run Club: Your Guide to a Better Run. From expert coaches to an incredible community - the Nike Run Club running a...

Nike Adapt negative reviews, comments
Nike Adapt Negative Reviews

The Adapt App gives you exclusive access to the latest and greatest features of your Nike Adapt footwear. CONTROL THE F...

Nike Athlete Studio negative reviews, comments
Nike Athlete Studio Negative Reviews

Nike Athlete Studio is an exclusive platform that enables Athletes & Influencers to capture and share their stories with...