ClassPass: Fitness, Spa, Salon App Positive ReviewsClassPass

ClassPass: Fitness, Spa, Salon Positive Reviews

4.8
4.84304 star

Total 82 Positive Reviews

ClassPass: Fitness, Spa, Salon App User Positive Comments 2023

ClassPass: Fitness, Spa, Salon app received 82 positive comments and reviews by users. Can you share your positive thoughts about classpass: fitness, spa, salon?

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ClassPass: Fitness, Spa, Salon for Positive User Reviews

Very usefulI love being able to choose exercise classes at different gyms - even finding a class for when I had a few hours to kill somewhere. And if I haven’t used up all my points I can book a massage. Winning!.Version: 7.4.1

Love Class Price, but a little on the pricey side now…I have been using Class Pass for a couple of years now. I do love it… but the classes are now very expensive and I go through my credits a lot earlier than expected at the moment. Is there any way the points can be brought down?.Version: 8.5.0

Great flexibility for last minute exercise bookings at some fantastic unknown gymsThis app lets me explore other gyms, workouts, instructors and regimens. I was initially cynical but I’ve been impressed and enthused especially when I have a time slot free around work: I can always find a nearby class to suit my mood and window of.Version: 3.15.1

Love ClassPassThe only reason why I’m taking a star away is because they don’t let you pause your account, so you have to use all your credits before you can cancel your account..Version: 8.5.0

Variety is the spice of life.Diversity makes life interesting! The ability to experience different workouts and wellness options via ClassPass means that I’m never bored and my routine is always varied. Great when travelling and great options when I’m home. Worth trying to see if you too like to spice things up..Version: 4.16.0

Life changerI started using ClassPass almost a year ago and it has completely changed my relationship with working out. I’ve always needed something that stuck and that would keep me coming back and was really struggling to find that until I got ClassPass. Using this app has helped me with accountability and makes working out fun! My schedule is always changing, so I love being able to view what my options are from early mornings to late nights in my area. I’ve also formed a great sense of community. I love meeting other ClassPassers and have gotten several of my friends hooked on the app. I’ve gotten to know studio owners, and through ClassPass, I ever got trained to be a spin instructor by an owner of an indoor cycling studio which I had been spinning at for several months thanks to finding it on ClassPass! I’ve also gotten to workout in 4 other cities thanks to ClassPass! It’s nice knowing that even on vacation or a weekend trip to NYC, I have places I can drop into. Another perk to ClassPass is the flexibility with monthly credits. I’ve been able to adjust my plan based on what else I have going on that month. I could go on and on about how much I love ClassPass. I had helped me become the strongest version of myself both physically and mentally 💙.Version: 4.21.3

Easy to find classes I likeThe app is super user friendly. I am able to book classes that I like within minutes!.Version: 7.13.0

Love it!I love the Classpass app, its such a genius idea & easy to use. I now have more class options & pay less overall. Thanks for creating such a brilliant product that is flexible & fits in with me & my life!!.Version: 8.5.0

Easy to use, flexible membershipThe app is great - easy to book, change and cancel classes. It’s easy to find by location or class type (even if the search function could be improved)..Version: 7.15.0

100% would recommend!!First gym pass that’s actually got me to go regularly - partly because of the variety of classes available but mostly because if you cancel a class less that 12hrs in advance then you get charged £12 (although get your credits back) nothing like that to stop you being lazy!! Also love that it’s not just classes and gym / swim time, but things like massages and facials etc. Nice and well rounded. Also love that you can easily change the type of subscription you have so you only need to pay as much as you use it with no long-term commitment.Version: 7.2.2

Best way of doing all the classes you loveI love class pass it’s so easy to use and there is such a wide variety of classes available from yoga to strength training all the way through to pole dancing classes. My fitness has increased so much since joining class pass over 2 years ago. However please bring back the unlimited package!!.Version: 3.5.0

Great appSuch a great app which makes you discover several gyms which are conveniently close to home or work. It gives me the flexibility I need as opposed to one gym membership & I save loads of money that way & have no excuse to skip classes because I’m not limited to one location. I can always find something which I like & is close by. I’d highly recommend.Version: 6.16.0

The bestClassPass is great value and the best way to switch up your workout routine in a cost effective way..Version: 7.15.0

Class Pass is GreatClassPass is awesome, it’s a great service that is affordable. However there are some classes that are astronomically priced credit wise that shouldn’t be and therefore that business lost business from me. I’m not totally sure how classes are credited but there were ones that started as 7 credits that I used to go to weekly but that have recently been bumped to 11 causing me to drop that business. I know that popular classes can be priced higher but I never saw this class become 100% full. I do think that classes at popular studios should remain under 15 credits. Additionally I do think that there should be more incentives on ClassPass. For example, me taking the time to write this review to improve your business, I could maybe get 5 credits from that. ClassPass doesn’t offer any incentives to its customers which causes them to sometimes drop the service and then switch to the actual studio and pay them directly for perks and whatnot. Overall however I love ClassPass and will continue to use it. I especially love that I can use it when traveling. But I do wish they my email wasn’t given to studios to use and them spam me..Version: 5.1.1

Great optionsLove ClassPass! I am on maternity leave and it gives me the option to train and try different things with much more flexibility and without having an expensive membership.Version: 6.13.0

Love the variety!Class pass is so easy to use, and I love being able to go to a variety of gyms and studios on one membership! It makes me enjoy working out more and a plus is that it works out being cheaper if you (like me) want to go to more than one gym..Version: 7.12.0

59 and fabI love ClassPass as I get variety and flexibility everyday everywhere!! Love it !!.Version: 7.7.0

Class passClass pass is awesome! I’m not tied down to a specific gym and I have the ability to pick and choose the classes/studios I want to go to! Super flexible. Only negative is some studios have taken some of their slot times out and is not as frequent and the fact you get charged a ridiculous $ late fee if you cancel a class..Version: 4.11.1

Game changer. But check out your billing page.I can’t even understand how I existed before it. I now RUN five times a week. In a running class. With an instructor, on a treadmill, to pumping music. Super fun. I looooove being able to studio-hop- where I live in Marin, CA there are so many classes nearby I love being able to see them all in one place and drop in whenever and wherever I am. I have yet to use it outside of California but I can’t wait to take it for a spin when I go back to my old stomping ground of NYC. So why FOUR stars and not FIVE?? On three different occasions I found unexplained $15 late cancelation fee on my account that was 100% not within the last 12 hours. If it is within the last 12 hours I’d just let the credits charge rather than cancel a class. None of these times did the message on the screen said I will be charged a late fee, it only said I will be refunded the credits. What’s most upsetting that I was charged one late fee for a free class. Seriously. 0 credits class and I was charged $15. Unfortunately I only caught one on time to have it refunded. Very upsetting to know I have to check my billing page for such “errors”. Algorithms don’t slip- so this is somehow built in which is so upsetting and not OK..Version: 4.21.3

This app support me to go out and exercise!I love the fact that you can flexibly choose various activities, time and venues to do exercises. It’s very convenient for people who has limit time to plan ahead. The excitement of going to new places also motivate me to get out and do something! Easy to book and easy to use..Version: 4.11.1

Practical + easy to book inSuper easy, have a young bub at home so I search available classes when I have free time. More options/all the options.Version: 7.11.0

The remaining credits number is not updated from profile credits number is not updated from profileThe remaining credits number is not updated from profile.Version: 8.5.0

Really goodI started out with a trial and got the membership cause I really enjoyed the classes. The only thing I have is that I think they started to limit the class availability and it doesn’t really fit in my schedule..Version: 7.15.1

The right motivation to work outI got a free month of this app through T-Mobile Tuesdays. It wasn’t until the end of the second month, which I paid for, that I took a look at what this app offers. Basically you buy a bucket of points and trade them for classes at various studios and gyms, like Fit wall, yoga, Pilates, gym time, spin, etc.. You can also trade them for hair and nail salons and massages. Participating businesses include various parts of the United States and the world, so you can take your work out with you when you travel. I had tragically fallen off the workout wagon, and couldn’t seem to get it together. Until this app. If you reserve a class and cancel within 12 hours or failed to show up, you pay a penalty. In other words you get fined for not working out. This is precisely the type of system that has worked well for me. I enjoy being able to sample different studios and different types of workouts as well. Although I never expected it, this might be the number one life-changing app I’ve used..Version: 7.8.1

The BestChanges the game of exercise. Take classes from studios all over town. Mix it up. Don’t lock in to contracts & classes. Suit yourself wth the workout you want, when you want it- from Pilates to boxing & spin..Version: 6.0.0

Love love love!The perfect app. I love the flexibility, the major value and the concept is so wholesome. We get to try new places, explore different mediums of fitness and feel good about our buying decision every time with the savings. Feels good to be a ClassPasser, the smartest way to sweat! 💕 Paula C., Vancouver.Version: 7.15.2

Awesome value and varietyGreat if you like to do classes across different studios. I can do yoga, Pilates and functional training in multiple locations without having to be locked in to multiple expensive memberships or class packages..Version: 6.0.0

Best fitness app out there!This is a super user-friendly app and easy to navigate through. Straight forward with how everything works and no tech issues. The concept is awesome as you get access to all fitness studios and even massage places wherever you are! I use it in multiple countries & cities as it exists in lots of places..Version: 4.15.3

Great concept an user friendly app!Super easy to use and overall fantastic concept. Especially when travelling! I hope a big chain gym will sign on as well, to be able to work out in smaller cities as well. Last min cancellation fees are steep so you better make sure you stay healthy and away from rona 🥴.Version: 8.1.0

Best App for non committal peepsIf you’re a fitness class fanatic but also hate routine this app is for you.Version: 7.12.0

Awsome and affordable!I have to be honest, I was a little bit sceptical about this app at the beginning, but after 2 months of using it I have to say I couldn’t put that money to better use. Comparing the apps rates, almost all classes end up being half price compared to studio’s original rates. Also, the flexibility is awesome! You can commit to going to a class each week or you can try a new one every week! This app has helped me discover studios that I never existed and also try some that thought would be great but weren’t! The extra credit purchase options is great too if you wanna take on more! It’s on a fair rate almost same as subscription one, not like some service providers that charge you double for purchasing extra if you’ve ran out of your original allowance..Version: 4.15.3

Great service, terrible pricingThe app is great for discovering new studios, not for repeat visits. The price creep is problematic. Rates go from 3 credits per class to 8 credits per class in a few weeks. Pro tip: Use the app to discover/demo new gyms/studios, then get a direct membership with the business..Version: 7.9.0

Great and usefulMy only improvement would be sometimes when sharing a link about a class to a friend, instead of the class I get a link for them to sign up. There is a way around this but means starting again, would be good to share when booking the class :) otherwise great, thanks..Version: 7.7.0

Suits my schedule perfectly!I have been using ClassPass for a few weeks now and I cannot fault the service or the app. I’m pleased there is a 12 hour buffer to cancel because life sometimes gets in the way! And in contrast it’s also such a great, simple way to exercise last minute when you fancy. I have always found something that appeals and the classes have all been expertly taught. Really inspiring concept thanks 😊.Version: 3.22.0

Customer service-----edit update: classpass has helped me resolve this issue. There had been a mistake in filling out the class review option. I tried to avoid filling it out by clicking "missed class" afterwards. I was refunded and it has been resolved. classpass is a great app with lots of options to workout at different places- but there are definitely small things like that needs improvement. ------ I've had class pass for almost a month now. While I really do like it, for me it's really been lacking in customer service. It's been over 4 days since I contacted customer service about me being incorrectly charged for supposedly missing a class. I specifically remember going to the class, but class pass charged me $20 for missing it. I contacted customer service, and have yet to hear back about what's being done. In another issue , I attended the wrong class and missed the original class, so I was charged $20 again. This yoga studio has 2 locations, and while I was aware of that, I thought that the location on the map for that scheduled class was for that specific location, which would make sense. I had not realized that the scheduled class and location did not match up with each other. I haven’t heard back about this, but I was already charged. My friend, who has the exact same issue as I did because we were together, was reimbursed immediately. I’m just frustrated because I feel like the app would be great if they were more responsive to customers..Version: 4.18.0

Room for ImprovementHere’s My thing about class pass ! I actually really love it. However I wish they offered more diversity in sections like Dance. When you go to event-brite you can get dance classes such as as soca, Caribbean dance, Spanish dance, hip-hop, pole dancing and so much more taught by independent teachers. I noticed class-pass dance section is limited. However I’m already paying for a workout platform though so I should be able to take a dance class on the workout platform that I’m already using and have the ability to choose from different types of dance classes. It would be nice if class-pass found a way to work with diversity of independent class teachers without also ripping them out of money of course ! There’s so many independent teachers out there renting studios to teach their classes, if there was a way class-pass could get more of those teachers on their platform that’d be amazing. The more diversity the greater it becomes ! Also, for people that are budget friendly and really want to continue to use class-pass instead of people being subscribe AND THEN CAN ADD MONEY, there should just be an option where they can freely add credits as they go without a subscription. Class-Pass is a great thing but just cause it’s great doesn’t mean there isn’t room for improvement !.Version: 4.21.3

Perfect for my ADHD brainClasspass is perfect for my ADHD brain. I like that everything is in one place, easy to search. I love that I can search by time so if I have a slot, I can see what options are rather than go to lots of diff places. In the past I’ve struggled to stick to fitness goals and also because I live in the city, there’s so many options, I‘d analysis paralysis and often end up doing nothing or double booking. This pass allows me to see gap in my diary and find a class to suit. I can plan my week better and it’s easy to cancel if I do it before 12 hours of the class. I rarely cancel but it allows me the option. I also love it that it’s one cost and not having to buy loads of memberships at different places and allows me to have the variety I need to keep me motivated. I do think the pricing is a little off at times on some sessions but that’s not class pass’s fault I suppose..Version: 7.4.1

The reason how I got back into fitness and LOVING ITI cannot thank Classpass enough for getting me back into my fitness journey. I’ve always wanted to be fit, improve my posture, stamina, agility and found myself never succeeding past a few month at the gym. The main reason would be boredom, going back to the same place doing the same thing - it wasn’t sustainable to me. I also struggled because I didn’t have a gym buddy. But now with Classpass I have hundreds of classes available to me all over London that I can go to with friends. Game changer! The people I have signed up have also LOVED it and I think this is something I’ll be enjoying for the long haul..Version: 4.8.1

Confused by the low ratingsMost of the poor reviews just didn't seem to understand how to use the class pass membership but it's not hard and the app is almost flawless (which is what the review is supposed to reflect). I find it so quick and easy to find and book my classes and I can see what my workout buddy has booked too and can just select that to book if I want. I've recommended the app to so many people. On top of this, I love the variety and ease of use of Class Pass. They try out new systems and types of membership but they give you plenty of notice and you don't have to be a beta tester if you don't want to. They also throw in extra credits regularly for free. I have found many great studios and I have them on regular rotation (can favorite them in the app). I try new ones as they come too. It makes me more adventurous and mixes things up. Compare the membership to the price of a barre studio membership and you'll see it's a good deal. Plus I'm not tied to one workout. I get so much variety. I can do boot camp, bikram yoga, barre, spin...no dull routine..Version: 2.20.0

My class passI love how easy it is to use class pass and I love how many different classes you have to choose from and the different levels of membership, it’s brilliant for the light user like myself but if I need to buy a few extra credits for a particular month then it’s not a problem..Version: 4.11.1

The most useful app of all timeI love ClassPass. It’s so easy to use, and when I moved from the US to the UK I didn’t have to change anything. It all works seamlessly. So much better than a gym membership, can go to classes at great places I’d never pay monthly membership for. ClassPass means you always get variety and choice! If you move around a lot it’s super useful..Version: 3.11.1

Great SelectionI love the freedom ClassPass offers and the endless options of different fitness studios and classes.Version: 8.5.0

Excellent appI would highly recommend using this service. It’s drama free and you can always receive answer should you have a dispute in a timely manner. If you’re starting out in your fitness journey. Fitness is definitely a start here. Cheers Divina.Version: 6.0.0

Great App!I hardly ever write reviews, but this is the app that got me back into exercising on a weekly basis. I usually get bored after a while when exercising so this has really helped me try out different exercises and activities and it definitely helps when it’s a class as there’s more guidance. I also really want to commend customer service for its prompt responses and great service!.Version: 3.18.0

Great variety!I love the Class Pass app as it lets me book into a variety of different type of gym classes. I especially like the reformer Pilates options and there are plenty close to home and available at different times!.Version: 7.9.0

Doesn’t delete from phone!!!This app will not delete from my iPhone. I’ve deleted it numerous times over the past 6 months. But, anytime I restart my phone it’s back. It seems a little sketchy that it keeps coming back even though I’ve removed access to it. In my city I signed up for specific gyms, who then turned around and left the app, and the selection just isn’t there. Not worth it.Version: 4.11.1

So glad I found thisI like to exercise outside a lot (running / swimming) but need the extra motivation of a class for strength training. The studios on class pass Sydney are all amazing and worth getting out of bed in the morning. Perfect if you don’t need a full gym membership (but you can pay more if you’d like more classes)..Version: 4.6.0

Great concept & seamless way to exerciseClassPass has made exercise so much more convenient and fun. Always a class to choose to suit your mood and requirements. App is easy to use and tracks everything making it easy to schedule and try new things..Version: 3.3.1

Great way to try everythingA have been using ClassPass for a few years now and have loved the variety it has given me. Means I get to use a lot of different high quality boutique fitness studios..Version: 6.1.0

Very happy to have class passClassPass has been instrumental for me in finding and sticking to my workouts routine, through this app I have tried countless studios / disciplines / instructors! I keep class pass in addition to my membership, as it allows me to be flexible around my work schedule and try new things all the time!.Version: 6.18.0

So far so goodBeen using it for the trial month and even added some credits on because I ran out and going on 3rd month. I got this bc my work schedule doesn’t come out until the day before the week starts and it was great at first but being in the service industry when you’re randomly called into work the same day having to cancel last minute…the fees are pretty outrageous and making me consider canceling. $12-$17 for cancelling less than 12 hours should definitely be changed to at least 24 hours. Especially this time of the year. You’re paying more for missing the class than you would paying for it in the end and now I feel like I just was charged for something I never even signed up for. I do love that I can see all their class schedules for different places and that I can easily make the appointment online. I haven’t used it for beauty things or anything besides working out bc the credits don’t really make sense to spend your whole month on that when it would end up being cheaper in the nail or hair salon. I’m pretty stuck on the 2 core building and 2 cardio classes I take but the area I’m in you think there would be more options besides 1 or 2 pilates studios and especially yoga. Basically more varieties to pick from in my area that are work out related..Version: 7.15.2

Much love, could improveI want to say first that I’m a huge fan of the service provided and love Classpass in general. That being said, there are a couple of things that I’ve found bothersome as a customer. The main issue I have is that I don’t believe customers should be charged with fees if we miss a class we’ve scheduled. I know there must be incentive to not schedule classes casually for the sake of the studios, but we’re already losing those points/our money, and the extra charge feels punitive. The second issue I’d like to mention is the inability to use points to purchase classes in the next cycle. If I have more than the points that are allowed to rollover (also not a huge fan of the fact that points purchased can disappear if you don’t use them in time) and I’m nearing the end of my cycle, I’d love to have the ability to use them for future classes, even if they’re in the next cycle. I do love Classpass and use it a lot, but I’ve often found myself wishing these aspects were different..Version: 7.7.0

I love the flexibility, value and varietyI have been a very happy class passer for over 4 years now, it has made exercising more interesting and affordable. I have used it in Sydney, Queensland and Victoria and continue to recommend it to friends and clients...Version: 6.1.0

Always great grab another classLove that anytime of any day I can check the app in the area I’m in and do a class I’m interested in Keeps my fit, active and consistent if I can’t make it to my regular gym.Version: 8.1.0

Idk how not everybody be using it!I LOVE this! I used to be not motivated to work out - cuz gym is boring and I can’t / don’t want to commit to one studio. Just one studio’s scheduled usually is not be as flexible as I want it to be due to my high demanding job. And the membership of the those good studios are expensive and only worth it if I go often enough, but I travel a lot for work & fun. So classpass’s concept is just perfect for me! I’ve been using it for 4 years and I love the variety of work out I can explore. And I have found exercise I didn’t expect I would love from this app. I do have several suggestion/complain: 1. Please improve the location search!! I like to use select neighborhood over using current location because I want to know all the options near home AND near work, or wherever I will be (friend’s or family that I visit often, etc). But after I input all the neighborhood work for me one time, the next time thy will be cleared out. I have to select all those neighborhood over and over so many times it’s annoying. Make it stay or save to favorite or something. 2. Maybe add filter function within favorite studios overall class schedule? Doesn’t need to be as sophisticated filter as to find a class, maybe just filter out time. 3. I wish the late cancel policy could be less strict. Or different late fee for different cancel time, or studio dependent...? Also glitch happens too often....Version: 4.17.2

Perfect app to stay in shapePerfect app to stay in shape, I don’t get bored because I can change it up every week, highly recommend.Version: 7.15.1

So far so good, but search needs improvingI’ve only been using the app and the service for a couple of weeks and I’m quite happy so far. However the search engine could use some improvements. I cannot find the classes I’m looking for, I have to use google to find what gyms offer the classes I’m interested in, and only then I use the app to search for the gym and book the class. That’s quite annoying....Version: 4.15.2

Favourite work out :)Love coming to this class every week! High energy & love the instructor Tori!!.Version: 7.11.0

Great for trying new places!I’ve been using ClassPass for a few years now, love the flexibility and variety it offers. Especially now as more beauty and wellness companies get on board ie nails, facials, physios, massages etc. On my days off work I use it to look after myself, mainly for yoga studios around London as I need that to reset my body but also for relaxation like gong/sound therapy or a lovely facial. Highly recommend it especially in London as so many independents on the app..Version: 7.15.2

Customer unsatisfactiomI loved the concept of ClassPass for over 2 years BUT I am very disappointed in the promotion process and my love is clearly not reciprocated. I got three friends to join ClassPass before the given date for the promotion and didn’t receive my reward. Despite showing evidence repeatedly to prove usage I was sent down a long drawn rabbit hole of trying to prove something. So yes the app is good but I don’t think the customer service is great and don’t feel like the promotions are actually helpful..Version: 6.12.0

FantasticI don’t usually write reviews but ClassPass definitely deserves one! Instead of buying a pass in just one studio, ClassPass enables you to try out different studios, so you’re always able to find a class whenever you want. I also find it cheaper to use ClassPass. Will definitely recommend.Version: 4.15.2

Amazing selection of both studio fitness, wellness even gym time!I’ve used ClassPass in different global cities and very much enjoy the numerous options of classes available! Now I do like to mix it up with gym time which is a great option for those that need this time to themselves. Highly recommend! I even got my mom on it now!.Version: 4.15.3

Loving ClassPass! Few Tips —Really enjoying ClassPass so far, the value is awesome & the option to try fun new studios & get out of your comfort zone if you like is great while also being able to hit up your favorite go-to studios & classes! However, things I would have liked to know prior is that in the 2 weeks free you get 28 credits & I assumed that would be doubled with the $60/month plan since a month is 4 weeks but you get 33 credits for the month 😕 the value is still crazy awesome & had I known this before, would not have changed my mind about signing up. Second is the cancellation policy, I thought if I signed up but didn’t go, no harm no fowl BUT you get charged $20 for a missed class if you do not cancel 12 hours before the class time or at all. $15 for canceling past the 12 hours & you are able to cancel for free if you know earlier than 12 hours before that you won’t be making it. GOOD news is that you get your credits back with all 3 options! This is in no way a negative review, just a heads up because I can assume that some individuals may overlook those details at first just as I did!.Version: 4.8.0

Love itAmazing app and system, I use it everyday. Excellent customer service too (thanks Micah!).Version: 3.22.0

A commitment phobe‘s dream appAs someone who picks up a new hobby on what feels like a weekly basis - ClassPass is the perfect solution. I‘ve tried so many new activities since being on the app which I’m sure I never would have if it meant signing up to each studio. The map feature and filters make it super easy to find classes near me at last minute. Can’t recommend this app enough. I love it..Version: 7.13.1

Wish there’s more varietiesLove the app but I wish there’s more varieties to classes. The most common ones are just Pilate and yoga..Version: 7.11.0

Amazing app for workout beginnerThe app has made fall in love with many different type of workout, exercise in general. Ive never liked to exercise but after joining classes on the app, I’m excited to go to classes. It also help me to discover many great studio in my local area. The app is super easy to use and it has 2 weeks free trial..Version: 4.8.0

Outstanding App and Service - the points stress me outClassPass is a wonderful way to try new workouts in your city. I love being able to jump around between studios and activities, and the app makes that crazy simple. The price is super reasonable for the number of classes you get, however, since the switch to the point system (which I overall love,) it has been way more stressful trying to get the most out of my membership. I know it’s my neuroses, but seeing those few points disappear at the end of the month is killer. It would be wonderful if even a few rolled over at the end of the month (like 3 points on the 3 Class Plan, 5 points on the 5 Class Plan, etc.) It would make getting to the last day of my cycle way less anxiety inducing (even if overall I was loosing the same number of points.) I’m sure the points dropping off is critical to ClassPass’s bottom line, and I am in no way suggesting they go back to the old system, but a little rollover would go a long way to making their users (see: me and my boyfriend) feel better at the end of the month. And isn’t that the point of ClassPass: to feel better..Version: 3.3.2

Great for Workout Roamers and Affordable OptionsThis app has proved itself worth it even if I go to mostly the same studio but also allows me to try that one pole, barre, or other class that I wouldn’t do all the time but for a fraction of the one time visit fee. I haven’t had any issues with the app and I love how it syncs your calendar (however if you cancel an event you need to make sure to delete it off your calendar too!). The only stickler part about this roamer app is that the late cancel fee is about how much I pay (the 9 credit plan), so you better commit! Overall though there are plenty of plan options and at least where I am the credits to buy classes are still super low (probably due to pandemic effects still). Lastly, I love that with this app, if I wanted to work out at a studio while traveling I totally could and it would just be an everyday ClassPass day..Version: 7.4.1

Best customer serviceTheir customer service is the best out there!.Version: 7.15.2

Great so farLove the app so far but didn’t get credits I was supposed to when I left a first review. Nor was support helpful when I was overcharged..Version: 8.1.0

This is the best shared economy platformI know, this review looks and sounds like maybe a PR bot wrote it. I assure you this is a real person. I’m writing because after reading so many reviews from people who claim that they are dissatisfied with this platform, it’s really clear that they are not using it right. I had the same problem - as a person who travels frequently, it’s great to be able to drop in to exercise classes in the geographies where I will be at different times. The interface has continued to improve and when I had any questions about using it, the problems were very quickly resolved by customer service. As a user of Airbnb, Lyft, and other platforms in the shared economy, it’s really awesome that this exists. Speaking of customer service, they have been very helpful and patient with me even when a couple of issues I encountered were user error on my part! Oh also the quality of the classes have been just amazing as well.Version: 4.1.1

Bad customer supportMy reservation did not go through to reach the studio which caused me owing fee for unpaid class at the studio, even though my credits in Classpass still got deducted for that class. I tried to emailed the support team but just auto reply until now. Auto email said it would take 3 days to respond but it has been almost 2 weeks now. I had chance to talk with agent and they said they would sort it out and have it resolved by end of the day, then update me with the result. It was 3 days ago. Even they have not figured it out yet, they should have noticed me about that, instead of going dark like that, making me feel they were just fraud and try to run away with it. That’s bad, Classpass. I am very disappointed. So, if they say you could always contact them via the contact link, DON’T BELIEVE THEM. It would be just like you are talking to the wall. There would be no response except for the auto reply system..Version: 4.6.1

OBSESSED!ClassPass is absolutely incredible - CX is awesome, flexibility is great and there is an enormous variety of classes on offer! I recommend this to everyone and encourage you to do the same - the perfect way to keep to your fitness commitments and keep it interesting!.Version: 7.1.0

Very flexible membership optionsI’m sorry to hear about the last review as my experience has been excellent though I chose to give one month a go and it was not a voucher given to me . I chose to take 1-2 classes per month as am on a budget ( you can have a basic membership ) to check out pilates studios , new massage therapists even ballet. I prefer being free to top up points if needed. I also appreciate the prompt action re memberships during covid ..Version: 5.6.0

Best appLove class pass - so flexible and I love the awards and being able to invite friends. Favourite feature is adding classes to your calendar - but lately there have been error messages every time I go to add to calendar. Please fix the bug!.Version: 4.8.1

Explore the world of fitness!I was attracted to this app from the one-month free trial and 5 days in a row I have been using it and going to classes everyday. It’s the perfect tool to use when you want to incorporate a variety of fitness styles and explore different types of classes. Very fun to use and the credit system keeps you accountable!.Version: 4.4.0

Fix the two GlitchesPlease fix “location” settings to be able to save all the areas you clicked on or city of your choice like Chicago area where you can click all the different neighborhoods you want to see what classes and times are available have it saved so you don’t have to keep doing it each time you want to check for classes & times for multiple locations… just do it once and save it in your preferences or filters. Also, when you’re looking to see what classes are available all the day or from whatever time you want to see all classes from like 10am until 11pm and if you click on a time slot like 5pm to read class description, when you click back out to try and go back to where you left off at it doesn’t do that, it continuously takes you back to the the top of scheduled time slots each time you click to view a class description then you have to start all over again and scroll back down to the time slot you left off at to be able to continue to view the schedule for the remainder of the day. Please fix so we can view a class description and go back to where we left off at and continue seeing the rest of the schedule for the remainder of the day and not have to start all over again from the top..Version: 6.11.0

LOVE ClassPass, the app has problems thoughI absolutely LOVE ClassPass. You get such a good discount and it’s so flexible, love trying different places. I haven’t ever exercised as regularly as I have since using it. It works so well for me!! The actual app on the other hand crashes CONSTANTLY for me. I don’t know if other people have this problem? If I have the app open and I’m not clicking anything it just closes itself. It’s so freaking annoying. Hopefully redownloading it fixes it..Version: 7.15.0

Great but sneakyOnly issue I have is when you do your two weeks free, the prices are different than when you first sign up..Version: 7.8.0

Excellent variety at a great priceThe concept of class pass is fantastic, it allows you to try a variety of different classes at varying locations but does not limit you per month as other similar options do. The app is easy to use and has a great facility that allows you to track and train with friends!.Version: 3.24.0

Got me and my coworkers to start work out together, loving it!Also like the online videos, many good ones can be done with kid at home!.Version: 7.11.0


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