1.7
1.71429 star

Total 7 Negative Reviews

LG EnerVu App Complaints & User Negative Comments 2023

LG EnerVu app received 7 complaints, negative comments and reviews by users. Have you ever had a bad experience using LG EnerVu? Can you share your negative thoughts about lg enervu?

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LG EnerVu for Negative User Reviews

Who tested this? AnyoneCan't even get past terms of service. Best panels with worst monitoring app!.Version: 1.2

App doesn't workTerms of service agreement screen shows up but does not allow you to select anything, preventing the user from being able to access the app itself..Version: 1.2

Worthless app for customer useCan’t use and it freezes saying data loading. Gives no instructions.Version: 1.2.2

Worthless if you arent the installerYou cannot connect to this unless you are home and connect to the enerbox's wifi. it is pretty much only useful for the installers and even then it is a stretch.. Very few options and it is VERY VERY slow and out dated.Version: 1.2.2

Don't botherNo customer support. Inability to connect with panels. Do no be fooled into thinking this app is useful, must use the website!.Version: 1.2.2

Useless for the most partNeed to always switch to installer mode. Still doesn't provide detailed panel info. This app is NEVER updated by LG. They are really lazy..Version: 1.2.2

Won’t Connect Remote, No Panel Level MonitoringUnable to connect to panels via the app, however, can connect to LG monitoring web site. When starting app, either get frozen initial screen or a timeout message after about three minutes. Was able to connect by joining the local network generated by the Enervu device standing next to panels. LG Solar support is voicemail only that doesn’t appear to return calls. Online support not answered and no online forum. Unlike their competitors, there is no panel level monitoring available for end users, while it is available to installers..Version: 1.2.2


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LG EnerVu works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact LG EnerVu.

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