Money Pro: Personal Finance AR App Negative ReviewsIBear LLC

Money Pro: Personal Finance AR Negative Reviews

4.2
4.23176 star

Total 80 Negative Reviews

Money Pro: Personal Finance AR App Complaints & User Negative Comments 2024

Money Pro: Personal Finance AR app received 80 complaints, negative comments and reviews by users. Have you ever had a bad experience using Money Pro: Personal Finance AR? Can you share your negative thoughts about money pro: personal finance ar?

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Money Pro: Personal Finance AR for Negative User Reviews

Waste of money. I would like a refundI was using this on my phone, was ok. Had a daily view. I decided to spend 46$ on the Mac version and it is useless!! I have significant outgoings but thinks I have 5% of what they actually are. I can’t believe I wasted the money and my time repopulating it. Also doesn’t synch well at all, doubles on the expenses Mac to phone. I tried to contact support but even this was laborious and I gave up..Version: 1.8.13

Looks good. Until you buy goldI bought gold to be able to connect to my bank, which is in their list. But it’s just a lie and their support took a full month to ask me to reset my network. They don’t have any clue and they just want to win time for the subscription to go on without the features they promised. Not worth the effort.Version: 2.6

.. Works well enough ..A bit complicated and not overly well organized but does work ; thing is it needs to remember from a new install all the things you made and did , by that it will do alike when alike moves are made making things much faster and simpler in a streamlined way .. Takes to much time to do a list but in all is well laid out and has lots of options for personalizing .. Thanks , bye ; Geo .. Take Note ][ Readits Remember when set to default currency do not touch the calculators type of currency or you input becomes it ; if you want to input the figure to another then fine , it will become it with your default still as was .. Various issues of concern never bothered with ; I will not help those who don’t care enough , will louse out when a better one comes to be .. Wish you guys would add a calculator maybe flouting so as I can add up my entries as I please ...Version: 2.7.19

Used to be great, until the devs got greedy.The current version of the app crashes on launch. Don’t buy it. You’ll get ripped off. I switched to this app three years ago to replace iReconcile, another once-great app that got abandoned. Money pro used to be an awesome app, allowing sync between all of your iOS and Mac devices via iCloud. Unfortunately, the developers got greedy, and decided to launch their own subscription-based sync service. Since then, the app has gone downhill. iCloud sync still works, sometimes, when you’re not bombarded with pop-ups asking you to subscribe. Or, when the latest app update doesn’t crash entirely every time you try to launch it. I don’t mind when app developers decide to go with a subscription model that’s reasonably priced. However, I paid a lot of money for the iOS and Mac apps, and combining those high barriers to entry with the subscription model they’re pushing so aggressively, feels like highway robbery. Add to that an app that doesn’t even open without crashing immediately, and that leads me to tell everyone to STAY AWAY..Version: 2.0.2

Just what I wantedThis app is pretty much everything I was looking for in a financial management app. I love that the reports function lets me see how much money came in/out for the month. The customization in icons for transactions is also quite entertaining. The app can be a tad overwhelming at first glance, but once you understand it, it is easily my favorite finance app. Update Lately the iCloud sync has been defective. Twice now, at least two accounts have been de-synced, to the point where there is a twenty dollar discrepancy with the accounts at all times between my MacBook and iPhone. I tried to fix it via backups and the backups ended up getting corrupted. I have now lost all of my accounts and have to build them from scratch..Version: 1.8.6

App has gone backwardsUsed this app a few years ago and loved it but it didn’t allow connections to all my credit cards at that time so switched to another app. When I realised Moneypro had access to my credit cards I signed up again. Had some issues connecting but developer response was fantastic. What’s disappointing is that you have to manually go in to every account and refresh when you log in so it can take 5 mins to get it updated. Such a shame as other apps like Moneyhub automatically update and notify you of transactions.Version: 2.7.10

Ver 2.0.1The latest version crashes on my iPhone. Very disappointing. It has been working great before the update..Version: 2.0.1

Overall good, but buggyIt has a good interface and most of the features you would want in an app like this, however it’s generally pretty buggy particularly around the sync features. It’s also pretty confusing at first to figure out how to sync but when it does work the notifications each person can see are good. The bill pay and budgeting functions could be better such as adding the ability to override the budget for a specific month without impacting the following months. Support is pretty responsive to issues so that earned an extra star..Version: 2.2.3

Doesn’t appear to do useful asset managementA good expense and income tracker but doesn’t allow good asset management - for example, it doesn’t seem possible to put my retirement savings in as an asset and then account for the contributions from me and my employer, and for the capital gains..Version: 2.2

Not updated the bank accountDidn’t update the bank account to the app everyday I can’t even connect to CIBC bank.Version: 2.8.12

Update killed it!Your latest update killed the app. I am using on iPad, everything was fine before the bugged update! The app opens and then with 3 seconds closes. I’ve given up trying to make it work 😪.Version: 2.7.6

Really Wanted This To Work, but…….This app has everything I want; calendar for scheduled transactions, connection to my bank so it will automatically update all of my account registers, fairly easy to navigate, etc. The only problem is that 2 days into this the app is way to buggy for me. I spent about 4 hours getting everything set up and it seemed to work yesterday. But right away I noticed a couple of duplicate transactions. The account balances matched my online bank balances so I figured it was just a fluke and decided to ignore it. This morning I noticed more duplicate transactions and it appears that some of the transactions that I put expense categories on yesterday changed overnight. But the last straw was this morning when the app quit connecting to my bank. Unfortunately that is going to be the end for me. I had high hopes that this app could replace the version of Quicken that I have used for years, but it doesn’t look like that is going to be the case. If I am having this much trouble not even 24 hours into this the app obviously isn’t for me. I’m just glad I found this before the free trial ended. I gave the app 2 stars just because I think the design is great, but the reality for me is that Money Pro is no where near reliable enough for me to invest any more of my time or money into it..Version: 2.8.3

If in Australia do not buyUseless to an Australian Sync with banks does not come with the cost of the app. Sync between devices does not come with the cost of the app. In effect a glorified spreadsheet. Would not recommend you waste your money like I did..Version: 2.5.8

DisappointedI’ve used the original checkbook HD app for years, and they finally stopped servicing and updating the older app…..so I bit the bullet and paid $10 to buy Money Pro (purchased for 2 different iTunes accounts). I bought it primarily to be able to sync data between my phone and my wife’s phone. We both spend money when we’re out, and it’s always been nice to just sync phones when we got home to show how much money we have in our shared accounts. Welp….money pro doesn’t do that as part of the $5 purchase fee. In order to sync data across different iTunes accounts/devices you have to pay a monthly subscription fee after the initial purchase. What a disappointment…….Version: 2.8.3

TerribleToo cumbersome to get the name of business into the check register. Not intuitive at all. Designed too much towards catalogues and goals, not a simple check register to keep track of money. When I asked support, they said there was an icon, that was it. That was their support. No help at all. I also bought the Windows version and their sync service. I setup the account and when I tried to login with the Windows version, it was telling me my email was wrong. The response from their support, login using your email, again, terrible support. I was lucky enough I was wishing their window of time to cancel their sync service, unfortunately I am stuck with the cost of their Windows app. My suggestion is to try all of the apps to make sure they work for what you want and relatively close to how you need before you pay for their service. Do not buy the Windows version, no support. I found another product that is much more intuitive, not cluttered withIcons and it was synced up in minutes of setting it up..Version: 2.7.13

Not Usable After 1.9I purchased this as a replacement for iReconcile (best finance app ever!) a few months ago. It was pretty good and I was getting used to the interface until version 1.9. I have an iPhone SE and the app was running great. Now it takes several minutes to open and 90% of the time it crashes while trying to open. It also doesn't open all of my accounts most of the time and I have to close and restart and wait and hope it opens all of my accounts. The support guy I was emailing with finally apologized for my inconvenience and closed the ticket, while assuring me they will continue to work on the issue. I think I have been more than patient enough. Surely I am not the only person having this issue. I am looking for a replacement for this and will not use their software or recommend it to anyone. I know it is a phone app (so I have minimal expectations anyways) but as an IT guy I also know that communication and support are the foundation of recurring customers... And sales. Lost a customer..Version: 1.9.3

Issue: multiple categories on a transactionTool is excellent except when it comes to multiple categories on a transaction. Case in point, you go to the grocery store and buy groceries and a prescription. Under Money Pro you can split out the charges. However you can’t give a unique description per charge. In addition, when you list transactions under reports you see just one lumped transaction and not broken into the categories. Under Microsoft Money you were given a type of spreadsheet to enter multiple categories with a description for each. During tax time being able to have a spreadsheet by categories is extremely helpful.Version: 1.9.1

Aesthetically pleasing, ease of use left wantingI had used the Bills app for some time now and was very happy with its layout and usage. I decided to buy the Money Pro app expecting an even better experience. Though the look of the app is great, I have lost some of the most important features I enjoyed in the free Bills app. For example, Knowing how much money I will need / have extra between upcoming paychecks was very important. I can no longer select a period of time with a quick tap and slide to get the net of bills/pay. I now need to literally do this math on another app or device which is quite frustrating. I will be going back to using the free version until this functionality is added..Version: 1.9.6

CrashingLong time admirer of this app but last couple of updates have been terrible across iOS (including both iPad and iPhone) and macOS. Crash after crash and new sign up system don’t work either. Please put this right!!.Version: 2.0.1

Can’t manage budgets with other currencies than GBP or USD.Completely useless. Each time I placing any costs in other currencies, always switching back to GBP . Until you repair this glitch, and allow for premium users have budget in more than 1 currency, it will be useless. Feel free to contact me if you have any questions..Version: 2.8.12

Sync NightmareHas great potential, however have 3 devices linked and none show same balances. Have spent hours trying to reconcile. Paid for plus. Exporting of data poor all fields in one column makes it very difficult to filter data to try and work out discrepancies and reconcile. Have had the program for a few years now keep hoping for improvements..Version: 2.2.3

Doesn’t interface with bankI purchased both the app and the subscription through Apple. The information that was provided by Money Pro was that the software would interface with my specific bank (the bank was listed when I searched for it through the Money Pro software.) After wasting an entire afternoon trying to make it work, I learned, from my bank’s tech support, that Money Pro does not interface with my bank. I requested a refund from Apple for this product (since I bought it from Apple), but it turns out that Apple does not give refunds for 3rd party apps and subscriptions, even when purchased from Apple, and the app offers no way to contact iBear LLC to request a refund. My next step is to request that the credit card company reverse the charges so that I get my $55 back..Version: 1.9.6

DeceivingPay to buy the app but then have to pay extra £6.99 a month to connect your bank account to the app!! App is so confusing and hard to use..Version: 2.2.7

Just moved from iReconcileI had been using iReconcile for years, but the recent iOS 11 upgrade killed the app as it has not been updated in four years. That led me to try probably a dozen or more apps yesterday in order to give me the options that I wanted below. It seems that multiple apps give me part of iReconcile that I enjoyed but not the whole package like it had. I tried your Checkbook out and I enjoyed the way that it shows the category with payee’s name, the date, the amount of the transaction, AND the balance after the transaction. That ending balance is what I’m searching for. Also, Checkbook will show you in that same list your upcoming bills and what your balance will be after those bills are paid. IReconcile had these features and it was a huge help. I like Money Pro better than Checkbook, but Checkbook definitely has a couple of the features that I really want and need. Really, the only reason I don’t care for Checkbook is it’s user interface..Version: 1.8.7

Great App BUT..........I have found this to be the best money app available in the App Store but I am experiencing the same annoying problems as Juschatn is. Hoping I do not have to look for a replacement for it..Version: 1.8.9

DON’T UPDATE!There is a current issue with the IOS version so don’t update as the app will not work/open until they issue a fix. Would have been nice if they had removed the update from the store so those of us who were unaware of the issue would still have a working app!.Version: 2.0.1

Needs additional featuresAfter using other money/budget app and then found Money pro. It has most of the features I was looking for. I purchased the pro version for both my iMac and my iPad. However it lacks The ability to create a planned future reoccurring budget item by day of week not just by date. We are now collecting Social security and are paid on the second and fourth Wednesday’s each month. I contacted the developer and the only reply was that that option was not available. Secondly, there needs to be a way edit planned events from a list of items such as from the report list and not just finding the date it was planned. I held off posting a review to see if the suggestion/request for these features might be added to an update. However the only updates seem to be about placing additional digits after the decimal point. The app would be a five star if these features were included..Version: 2.5.5

Daily/weekly/monthly average reportHow can I see the average amount that I have spent on a particular category? Say I want know how much on average I have paid for petrol per week over the past six months.Version: 2.9.2

Can not use Canadian tire bank credit cardI used it but it can not use my Canadian tire card.Version: 2.2.3

Poor reporting spoils what is a otherwise a great app.I like this app with its simple but comprehensive input and storage of important financial information However the reporting is inadequate. One of the reasons to record financial information in an app of this nature is to be able to generate electronic or hard copy reports for the tax department or the accountant. This is not available without manual data massaging. Two essential reports are Profit & Loss and a Balance Sheet. It would also be good to be able to compare Actual and Budgeted figures. All of this information is held in the app. The recent 3D reporting is clever programming but doesn’t provide a decent printout. Very disappointing and means I am unable to use what is otherwise a brilliant app..Version: 2.6

Focus on your bread and butterI hardly think anyone finds AR charts useful. Maybe divert your attention to make the app sucks less?.Version: 2.7.24

Lack of MaintenanceI bought this app on Oct 25, 2018 along with the desktop app and it work well and paired well with the laptop app for about a year. After updating on a particular occasion all the accounts that I have no longer sync perfectly like they us to. The balance on the accounts no longer match up between the phone and the desktop. I use this app everyday for managing my money and keeping track of my spending but I will no longer buy the iCloud syncing due to the lack of professionalism of the programming staff being accurate in their duties. I think that the staff doesn’t use the program every day like I do. If they did the problem would have been several year’s ago. The best thing for any company to do is to become a customer of their product. I SHOULD BE PAID FOR RATING THIS APPLICATION AND THE DESKTOP APPLICATION.!!!.Version: 2.7.21

BuggyAdding new items is so painfully buggy, it does not save or resets..Version: 2.9.2

Achat de l’applicationOn ne dit pas qu’il faut payer un abonnement pour avoir accès à nos comptes de banque quand on achète l’app, j’ai l’impression de m’être fait avoir.Version: 1.9.16

Needs more flexibilityHas so much promise but is just not refined enough to be helpful deleted accounts data goes so you hide an account and then the repeat transactions kick in in fact repeat transactions is so inflexible as to be annoying.Version: 1.8.13

Buggy and freezesPaid full price and this thing just freezes whenever you open the budgets section or try to add an expense.Version: 1.8.7

CrashedMy app will not open! Tried to download again a KD nothing is happening!! Help.Version: 2.7.16

DownhillI’ve had checkbook HD then regular Money Pro dating back to 2015. I got this new phone the other day an iPhone 14. And I was unable to load my old money pro profile. I assumed it was just the change in phone so I figured I would just upgrade to the Money Pro $50 version and have it sync up to my account. Everything worked fine until September 1. This is when the last sync to my bank acct was and I have not been able to sync it since. I’ve tried disabling back up. I’ve tried restarting. I’ve tried pretty much everything and I still cannot get it to load through my with my new balance. $50 down the drain and, eight years worth of data gone. I am not happy..Version: 2.9.2

Gold subscription is a total ripoffThis is a great app for iPhone . But the introduction of a ripoff $50 per year to gain auto access to my bank details crazy. There are several apps that give this access for free. And at least in Australia the bank do not charge anything for this "guest" access as they call it. So what is the justification for $70 aus..Version: 2.0

Broken. Doesn’t workCan not load any search results for bank accounts so I cannot connect my bank account. Paid $10 for this.Version: 2.2.7

Too complex and clunkyI purchased the upgrade and after a month of giving it a go I am returning to the free version ! It is not at all an easy interface and the budgets section is very oddly laid out and not easy to work out ?! My income streams would not all come together either and they wanted me to send screen shots ? Show them and the cyber world what my income is - sorry but no ! I like the more straightforward free version where it all works ! Sorry chaps, as a teacher my report says ‘could do better’ ! Bet I don’t get my £4.99 back though !!.Version: 1.9.14

Bought the app long time agoNow they added the Gold and Plus subscriptions that blocks features that were included in the version I previously bought. Is this even legal?.Version: 2.7.7

Could be great, but failsUltimately, this software disappoints rather than delights. I’ve used it for almost a year now, and under its beguiling interface lurks half-baked software with almost well-thought out ideas. Transactions lack payees, so if your interested in how much you spend at, say, Walmart over all categories you’re out of luck. This fades to insignificance compared to its budget module. There’s a lot to like about the budget screen, but because every transaction’s category appears in the budget, the screen quickly becomes a mess. A bigger disappoint is the recurrence options: I can’t schedule a paycheck for twice a month. So if I say every two weeks, my paycheck actuals very quickly get out of alignment with paycheck scheduled. When I first entered the paycheck amount, I made a mistake and forgot a decimal point. Short of deleting the category and setting it up again, there is no way to fix this mistake. This could be great software; it’s decidedly mediocre at best..Version: 2.8.7

Bad updateDon’t open now???.Version: 2.7.16

Overpriced and ridiculous monthly subscriptionNot only do they expect you to buy the app, they then slap on 5 pounds a month to link your bank accounts which other apps like yolt and money dashboard do for free. I was interested in having all my accounts and debts in one place but I’m not paying for extra services beyond the price of the app. If it needs a monthly subscription the app should be free. Not to mention clunky and awkward interface..Version: 1.9.9

It does not allow to login last 2 daysCloses the app immediately after opening. Not sure what to do.. don’t want to delete and reinstall so data is not lost.Version: 2.7.16

App is not starting up after last updateHello. Yes this is the best budgeting and expense recording app ever. I use this app on a daily basis. But after the last update it is not starting up. Every time I open the app it does not start up at all. My phone is iphone 11 pro.Version: 2.7.16

Today view is STILL very slowDespite the developers announcing that a recent update had fixed the slooooooow load of the Today view, it is still totally unacceptable. Takes around 30 seconds to refresh this view, rendering the app almost useless ..... It’s fine once you are in the app, biy the slowness is making me very reluctant to use tr app at all. It’s now been 3 months since the developer stated that speed improvements were coming in the next version. In that time I believe there have been at least 2 version updates and still the initial load of the Today screen is dog-slow, in fact I believe it has gotten worse. I would estimate it now takes the best part of 1 minute between opening the app and being able to see or do anything with it..Version: 1.9.3

Good App but Missing key FunctionalityPros: Easy to use, nice look and feel. Cons: Limited loan functionality only works if you do monthly payments. Cannot add interest transactions to a loan without it forcing it to be a transfer. Contacted support and they just didn't get that loans have interest expenses that do not occur at the same time as payments..Version: 1.8.6

Back up not working for iPhone and other annoying features.Very good app. I would happily give it 5 stars but.... it doesn’t synch with the windows version. The windows version does not allow importing data from my bank. Customer support advised to use iTunes to transfer backup to and from my laptop and import the data on my iPhone. That would be a complex, time consuming process but I would do it if it worked. Unfortunately my iPhone version has a glitch and produces an empty backup file when I tap “add” in the backup page. Final verdict: useless. Update: almost a month after responding to the support team request to send them diagnostic data to resolve the issue, still no update as to what the problem was. Poor experience continues!!!!!!.Version: 1.9.16

Crashing after latest update 2.7.6Program crashes when trying to open it since update. This is on iPad and iPhone, have restarted both devices no difference . My partner has same problem..Version: 2.7.6

Price and featuresStill The price is to HIGHT for what the app do, I paid for the pro and I have to pay to connect the banks?? Don’t buy this app.Version: 1.9

App won’t openThis was my favourite app of all time, until today! I have been using it for years. It was working fine this morning, but went to use it this afternoon & it won’t open. I noticed that there was an update done today, so it appears that the problem started after that. Hopefully it’s just a temporary glitch which will soon be fixed, as I am absolutely frantic about it!! My husband just purchased the app & same thing, it won’t open!.Version: 2.7.16

Canadian Banks / No way to check before purchase?Sadly this app seems to do everything I want it to do except support my banks for transaction downloads. Additionally, in order to first see if the banks were supported, you need to purchase the app..Version: 2.2.7

Great...until the most recent updateApp has been working really well but now, all of a sudden, a whole bunch of transactions that had been dealt with (many from more than a year ago) have shown up as unactioned and as duplicates of transactions that had been actioned. Can’t use the app anymore since I can’t tell which transactions are fake duplicates and which are actually legit..Version: 1.9.12

CrashLast update made the app crash everytime i try to lauch it.Version: 2.7.16

Not as good as moneyHave used money for years. Then started using this. Old Money was so much better. I can list a lot of things! For example my income and expenses report is blank! The net worth calculation is wrong. If you’re gonna tell me contact support, then well I did! No one bothered to get back even though I got an automated reply! Not great customer support. It used to be instant. Annoyed!!.Version: 2.2.7

JLMComment se déconnecter de money pro ????.Version: 2.8.11

HorribleI upgraded from Checkbook HD thinking it was the same. Not even close. I chose Checkbook HD for the running balance. This doesn’t have that. 6.99 wasted..Version: 2.7.21

It’s a great app but has some bugs they need to fixI love this app and use it for everything. However recently I upgraded to the plus so it can be synced between my iPhone and iPad using the iCloud. There was a problem when it transferred all the files over and I believe it might have deleted some. so after I have been keeping a good eye on it because you can’t have it be missing transactions(that is screwing you up with keeping track of your money and defeats the purpose of having the app). I have been having a problem with it syncing from iPhone to iPad and I’m afraid if something happens (like me loosing my phone) all my stuff is gonna be gone and won’t go to the iPad. The only reason I’m paying for this is so if something happens I still have all records of my purchases. I tell so many people about this app but I do say there is some bugs and you might want to wait until they fix them. Also if you sign out and sign back in it says that your account doesn’t exist (email address). I love this app but they definitely need to fix it. It needs to be more reliable..Version: 2.7.10

Banks are not set up for import. Customer service is a joke.Do not purchase Money Pro Gold product with the expectation that you will be able to import account information or that they will be adding additional banks in a timely manner, if ever. To my dismay top financial institutions in the USA are not supported such as DISCOVER, CITI CARDS, BARCLAY CARD. On their product community forum, purchasers around the world are being asked to submit their requested bank, which will then be “voted on” by other users to determine if it will be added to their system. DISCOVER was requested four months ago and still hasn’t been added. Buyer beware. I’m glad I Purchased this with my American Express card so I can have the charges canceled for failure to provide service as advertised and paid for. This company is a total joke. Vote???!!! And we might consider it????!!! After I paid????!! When I contacted customer support, this is was the reply: No, we do not have any estimate, unfortunately. We gather the information to help us make a decision when we add a new or change our current provider. If your bank is voted for, we will definitely consider that..Version: 2.2.2

TransactionL’application plante suite à une mise à jour le 14/02/2021 sur IPhone XR version IOS 14,4 Même problème avec IPad pro IPAD OS 14,4 La mise à jour a réglé le problème. Merci !.Version: 2.7.10

Terrible SupportPurchased this app wanting to be able to handle all my finances - checkbook, savings, investments, etc. Entered transactions including setting up bills to be paid in the future and money transfers to cover the bills but couldn’t find a way to see my balance at a future date. Did I have enough in my account to cover the bills I had scheduled through the end of the month or did I need to transfer more funds? Pretty basic requirement I think. So I wrote tech support asking just that. Bottom line, two weeks later, several back and forths that were completely unhelpful and I still don’t know the answer. I have never seen worse support. Just tell me - no it doesn’t or yes here’s how to do it. It really isn’t hard..Version: 1.8.13

PierreImpossible de mettre des décimales avec la nouvelle version.Version: 2.5.10

Requires a finance degree to operate.There is enormous potential in this app however after spending hours trying to configure the app, only to find a significant disconnect between dates and pay cycles I couldn’t rectify. The budget function is appealing, however is completely confusing. For example, budget entries would continually change start and end dates to random entries. Needs more work..Version: 2.0.12

Disappointingly inflexibleIf you subscribe to get your transactions from your bank, then anything deposited to your account (other than a transfers) is classified as “income”. Sometimes it’s not income but, rather, a reduction of expenditure. Example: I buy something and get charged for it, so it’s an expense. So far so good. Then I get a refund from the merchant (full or partial) back into my bank account. The original debit is classified as an expense, the subsequent credit is treated as “income”. It isn’t. It’s simply a reversal of the previous expense item. But Money Pro WON’T LET YOU RECLASSIFY AN INCOME ITEM AS A NEGATIVE EXPENSE. And the converse is also true. Example: I sell something on eBay, so the proceeds are income. All good. If I later have to refund to the purchaser, Money Pro treats that outgoing transaction as an Expense instead of a reversal of previous income. AND IT WON’T LET YOU CHANGE THE CLASSIFICATION ONCE THE DATA HAS BEEN OBTAINED FROM YOUR BANK. Mis-classifying these reversals is skewing the reports, and simply isn’t good enough. Users should be allowed to classify transactions how THEY want, not according to how some backroom programmer THINKS they ought to be classified. It’s MY data, not THEIRS. I’ve raised this issue with the developers TWICE in over a year. Still no fix. It’s not brain surgery, for heaven’s sake! I won’t be renewing my subscription. Grrrrr! 😡😡😡.Version: 2.7.10

Just wiped out all my dataHave been using this app for two years, lot on this morning to find all my data wiped out. Also, don’t know how secure it is..Version: 1.8.7

Buyer BewareAfter checking to see if my personal bank was supported by the app’s online banking feature—which it was—I decided to pay the $40 for 6 months of the GOLD membership. After several failed attempts to connect to my bank, I contacted Moneybear support, provided them with screenshots of the failed attempts to connect to my bank. I received one email back from them stating I should take it up with apple for a refund. I did that, and I was denied a refund. I emailed moneybear again, with no response. I have been a supporter of the money pro app for several years now, but I am appalled by this kind of treatment of paying customers. Now I am stuck with a lame subscription service that has failed to deliver the only perk worthy of paying for..Version: 2.2.3

Don’t subscribe to their Pro service until they fix this issueOverall I really like how Money Pro’s user interface, and I purchased both the iOS and the Desktop version (a total of 4 devices). However, I have been experiencing issues after issues once I began subscribing their Pro service. First of all, I noticed that one of my devices occasionally will not see my Pro subscription (it keeps popping up the screen asking me to either restore or purchase the subscription). This goes on and off for a while, and I couldn’t figure out why this is happening. This happened again recently on my iPhone. Out of curiosity, I tried clicking on purchase this subscription button (as the “restore purchase” doesn’t work), I found out the hard way that I double paid the subscription. I emailed their support, and the support rep asked me to pull the diagnostic data for them to view. However, I am unsure if the instructions are incorrect or if the UI has changed, but I couldn’t even locate the view where I can pull the diagnostic data. At this stage, I am unsure if this is what I’ll continue to use. I’m currently waiting to hear back from their support..Version: 1.9.6

Poor ExecutionJust randomly crashes and deletes your data, doesn’t back up data, won’t load backups, doesn’t sync properly to other devices, makes you pay for a subscription then it has Some unsolvable error. Don’t waste your time or money..Version: 2.1.1

App won’t openI’ve been using this app for a long time and have always been happy. However after the latest update I cannot open the app. I noticed it this morning (Saturday morning) so it must be due to the latest update..? could you please fix the issue as I cannot enter any new expenses etc.. Thank you!.Version: 2.7.16

Save your moneyThe apps (desktop and iOS) are very good, but only get one or the other. The sync function is so unstable. Have not been able to get it to work reliably. Follow the developers instructions and it will work for a couple of transactions and then it will stop syncing again. I even deleted both apps and reinstalled them. So disappointed in what is an otherwise good app, but sync was the reason I updated from an old version of money and got the mobile app as well. Would like to get my money back for the mobile app as I have now deleted since I can’t use the sync function..Version: 2.7.19

Not what I thoughtI guess I should have paid better attention to the other reviews. I’m coming from desktop Quicken and was looking for something similar that I can use on my iPad (the Quicken app is not great). Based on the description, this sounded like just what I was looking for. Unfortunately, after I downloaded it, I realized I would need to upgrade to Gold so I could synch my accounts. I did that and paid for the subscription. Only after that did I realize that it doesn’t work how I thought it did. You can only reconcile in an account that is manually entered, so not in one that is synched with the bank. You also can’t add entries to an account that’s synched. I was hoping for a “hybrid” app that would allow me to enter transactions and they would be matched with ones being synched from my account, and I could reconcile each month. This app was not the one!.Version: 2.8.12

Version2.7.16 iOS crashesThe app was awesome until the latest update, which causes the app to crash every time I try to open it. I essentially won’t able to use the app until the problem get fixed, which is very inconvenient..Version: 2.7.16

Lost all my bankingI’ve been using money pro for years now. Today I went in to do my banking and it keeps crashing/will not open. I’ve tried everything short of uninstalling and reinstalling but I know if I do this my data is gone for sure. Thought it might just be problems with my iPhone 12 Pro Max but everything else works fine. Then I thought of doing my banking on my iPad or MacBook as I have money pro on them as well (all synced together) but NO, it’s crashing on all devices. Don’t know if this is a possible update glitch as I did notice it updated to the newest version yesterday and I’m not sure how to get in touch with anyone to find out. Thought writing this review would get someone’s attention and if not hopefully it stops someone else from downloading it only to lose all their banking information like me in the future..Version: 2.7.16

Misleading!! PLEASE READ BEFORE DOWNLOADINGWho knows if this app does what it’s supposed to do because by the 3rd time the app asked for more money to upgrade, I deleted it. First, they immediately ask for money to upgrade for it even to be worth anything. So ok, I’m like cool, it’s cheap $4. Now I’m in the app and I forget what I needed to do, but it was yet again something that you would assume came with the app, but nope. Gotta pay $12. Then, ok, let’s set a goal. Nope, gotta pay $50 for that. After that, who the heck knows. You’re getting charged an annual subscription for every freaking click. Yeah, no thanks. Seriously, just be upfront and have ONE upgrade, what a scam. I would have never paid the initial fee if I knew they were going to bend me over at every click. So annoyed..Version: 2.7.20

Doesn’t work all the timeThe concept and design overall is nice, but there are a few issues that make me hesitant whether I should start using it or not.. 1. We should be able to easily add new transactions. The “+” only shows up in the right upper corner in “Today” tab. In my opinion, it should be in the middle of the bottom bar.. and also, the number pad is tiny, it is hard to input the balance. 2. After 5 minutes of testing, there are over 4 crashes already in the budget view. Not sure how it will perform when there are more transactions and budgets stored. 3. Default currency is useless. Even when I changed the default currency in the settings, the summary bar still show the USD equivalent amount. Not everyone wants to see their summary in USD. What’s the use of setting default currency if the summary is shown in USD anyway? 4. When setting budget, it’s fixed to be a monthly budget. I was able to select the end date to “Never”, but it doesn’t save even I clicked save. When I go back to the budget settings after saving, it still shows the end date as this month instead of “Never”.. 5. While we are able to see the budget vs actual, there are no reports for this comparison.. I was hoping there are more report analysis for this..Version: 1.8.13

Cant open the app after updateI am using iphone and use this app for sever years. However, Cant open the app after last update..Version: 2.7.16

Horrible app for syncingI have used this app for around a year now hoping some resolution would come up but nothing has come. Time to start looking for another checkbook app. I originally got this app for its syncing capabilities but every time I try it messes up. If you plan on using it for only one device it works as it should but if you leave your phone somewhere and want to pull it up on say MacBook or a desktop it duplicates transactions, fails the back up, or even sets the failed backup as default so when you log on from your phone it replaces all your correct data with the messed up version. I have tried the money pro sync and the iCloud sync and nothing works. If you’re looking for a one phone app that budgets, tracks, and balances this may work but if you are wanting to share with someone else or sync across devices please go elsewhere..Version: 2.5.11

Dead = no starsWill not open on iPad after latest update. Downloaded to iPhone - will not open..Version: 2.7.16


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