ESchoolPLUS Family Negative Reviews

ESchoolPLUS Family App Complaints & User Negative Comments 2024

ESchoolPLUS Family app received 44 complaints, negative comments and reviews by users. Have you ever had a bad experience using ESchoolPLUS Family? Can you share your negative thoughts about eschoolplus family?

ESchoolPLUS Family for Negative User Reviews

✓ App doesn’t workThis app doesn’t work anymore. It keeps telling me my logging information is incorrect. But it is the exact same username/password I use to log in via the web. So it is obvious it is this app. It also doesn’t give you all the options that the website does. All in all, it’s just a waste of space in your phone. Don’t waste your time..A0emouseVersion: 1.2.2

✓ PercentsWhere can I see my percents in my classes on one page? If there is none, add that feature to the app after classwork..KorbenatorVersion: 1.2.2

✓ OkayThis has potential to be a good app, but it really does me no good as a high school student unless it shows the current run’s grades. It only shows the report card right now which is only submitted at the end of the semester. Please make it so that students and parents can see live grades..Reviewguy737472Version: 1.2.2

✓ Unable to log inIt is constantly giving me invalid login messages even though the same login works when I use safari. I wish there was an update to fix these issues..Gem1297Version: 1.2.3

✓ Ugly, Buggy, and TERRIBLE overallI have used many apps, but this one is by far the worst I’ve ever seen. The UI is completely horrible, and is one of the worst app UIs I've ever seen. It looks so outdated, so much so that I wouldn’t be surprised if it came right from Windows Mobile. It’s horrendously ugly, clunky, and just old looking overall. It’s not even optimized for newer iPhones, since on my iPhone 11 it shows up in a small box as if it was running on a iPhone 4 screen. This app needs a COMPLETE UI overhaul before I will even consider it. Also, the app is super buggy. When I open the homepage, the background color flickers constantly, and I can’t even see the text on it, and that’s just one of many bugs. It also doesn’t have any of the essential features I need. I can’t check my current grades for the current marking period, which is what I use this app for. I would love it if I could export my schedule to my Calendar, because that would make it easier for me to see when my classes are. Overall, this app is complete garbage. I would literally consider making my own app for this just so I don’t need to use this horrendous app. It’s a complete eyesore, a complete waste of time, and I’m still baffled that my school district chose to use such a horrible system. And this app hasn’t received any major updates in YEARS. How can a company like SunGard put in so little R&D into this? Its unacceptable..DiskscapeVersion: 1.2.3

✓ Unable to login in!This app is so frustrating! I’m unable to check my children’s grades and attendance because it says username/password invalid. However I am able to login on a computer to check my children’s grades and attendance using the exact same information I’m using on this app. That can be an inconvenience considering I don’t carry a computer or laptop around with me. This app needs to be updated..TlgastonVersion: 1.2.3

✓ Login failureI have used this app for years without an issue. However, in the past year the ability to login has been hit or miss. Now I can no longer login at all. I am able to view online without a problem. This app is completely useless..Rogan713Version: 1.2.2

✓ Can’t login anymoreI’ve been using this app for a few months. It is hard to view on mobile, but it worked. Now it no longer accepts my login even though I can login just fine with a desktop. Can’t find app support. The notifications from years ago do not clear. It is much easier to just login from a desktop than to bother with this app..Dsvperez2Version: 1.0.23

✓ Leander ISD needs different system of grading or this app needs to changeI Try to login my phone, says wrong password, but same password on my computer, it logs in. The grading system is weird & confusing. What is c3 , S2. A simple report card sent to my email that just shows what grade my child got in each class would be nice. THIS APP OR Leander ISD system for reporting this NEEDS TO BE CHANGED!.Lisamm2013Version: 1.2.2

✓ Worked great Last YearI am a parent and a teacher. I used it tons last year to check on my three personal children’s grades and have recommended it to other parents also. However this year the app has a bug that needs to be fixed it says log in errors. It started around May and has continued. I even deleted it and tried again to see if it would fix it and it does not..Sis512Version: 1.2.2

✓ Terrible appI rarely write reviews, but as a student this app is a joke. I always have to go into my Chromebook and log in, instead of using the app. This app has two jobs, allow users into account and display information. 80% of the time it doesn't load or quits the app..Aaaaaaaaaaaaaaaa gr8 gameVersion: 1.0.23

✓ Logging In ProblemsI just downloaded this app and I have been trying to log in without any effort. I keep getting an login failed message. I am able to log in through my computer. Please fix this..Lilly2179Version: 1.0.23

✓ My log in information no longer works in the appIs there a fix?.El Grillo de DelVersion: 1.0.23

✓ Use the browser version instead.First off, the UI is not good. It is pretty outdated, and the screen is crowded as if it was suppose to be used on an iPhone 4. The app hasn’t had a major update in 6-7 years and it shows. The app also won’t let me log in but the website does. Unless this app gets a major overhaul, I’ll stick with the browser version. *edit* They updated last week and they still didnt update the UI..Y u take nicknameVersion: 1.2.4

✓ App not workingI’m using my correct info to log in, however I’m unable to log into the app and it gives me an incorrect username/password error. I am able to log into the website using my same log in credentials I’m using in the app..Gamerchic81Version: 1.2.2

✓ Can’t Log InCan’t log in anymore. I’d like to see more granular details in the update, when we can log back it. The app shows little details, and I still have to log in from my desktop to drill into grading details..2 Lil Monkeys!!!Version: 1.2.2

✓ Terrible app looks like it's from 2006I am having trouble writing this review as I am shaking with rage from using this app. Anyone within a school district who decides this app is the best technology they can use deserves to be fired and subsequently beaten with a stick. Please do the world a favor and delete this app from the appstore before it's too late..FineaspherbVersion: 1.2.3

✓ Will not be using this appI am able to log into the desktop version with no issues, but am getting an error with this app when using the same credentials as desktop version..Not a HAC fanVersion: 1.2.2

✓ Navigation and GUIVery confusing to use and is NOT adaptive on website version. Why no enhancements in a year? What are all the codes on the report card- no idea on c, s, e, etc. progress report is hard to read. Where is integration to push all assignments to student calendar on iOS as the ones on the app are to hard to read and no alerts. Why the different apps like power school. Can’t believe our district just changed to this app. With the resources that SunGuard has- you should be embarrassed that you have put no R&D into- where do your license and maintenance revenue value?.Genus MediaVersion: 1.2.2

✓ Update failureI did the update to fix the crashing and allow access to report cards. It worked fine before the update, but now it's horrible. I can't get report cards with out being kicked out. I definitely like online access better. ☹️.Amandao1001Version: 1.0.23

✓ Doesn't workIt is buggy - sometimes lets me in, sometimes doesn't recognize my is, and sometimes doesn't even recognize my school district. It's totally random when it does this. I deleted it because it's easier to bug my kid to show me the information on their computer (which with a teen is not actually easy)..Smoky121213Version: 1.2.4

✓ Login ErrorWorst app ever! App has continuous login errors and rarely lets me log on! Amazed after over two years at using this app it seems that they have put zero effort into correcting this bug within the app! Great concept terrible experience!.Longhorn32Version: 1.2.4

✓ Horrible, buggy, outdated, old, wouldn’t getI’ve been using homeaccess for awhile and i thought hey lemme get it on mobile instead of going to google and logging in. The app wouldn’t let me log in 😐 When i tried to log in didn’t work. so kept trying to log in and i just decided to delete the app go on google, that worked better than the app. So i would recommend going on google than getting the stupid app. The app also REALLY needs an update, LIKE BAD. hope this helps just use google, save yourself time..Aliza._.washersVersion: 1.2.3

✓ AwfulThis app is TERRIBLE. No explanation of what any of the codes mean and it’s difficult to navigate. The desktop version of this is pretty bad but my god, it’s better than this. Some of the information provided on assignments appears to directly contradict what the teacher is sending out via other means..Anarchy BeanVersion: 1.2.2

✓ HorribleJust tried to use it to check my kid’s grades. Literally impossible. Why even bother making an app and advertising it if it’s not going to work at all. Waste of time for anyone using. Website is horrible too but at least I can see what I’m looking for..PbgrosecloseVersion: 1.2.3

✓ App won’t workApp worked last year and this year will not allow a parent login. I can access the site through the internet but the app says username/password not correct. School network administrator said they’ve received multiple parent complaints and everyone can access the website but not the app..Kharg5Version: 1.2.2

✓ Logging inNot able to log in again but able to from from regular website. It does this every year! STOP.Mrs DuttyVersion: 1.2.3

✓ Buggy appThis app has lot of issues. The drop downs don’t load. The forgot password doesn’t load. I can not log in. It tells me I have 14 messages waiting, then it won’t accept my password even though I have never changed it. And I can not uninstall and reinstall to reset it, it’s still locked up..KrissiePoo74Version: 1.2.2

✓ Message count does not clearMessage count does not clear after reading, constant notifications for previously read messages is frustrating..Cbolt612Version: 1.2.2

✓ Log in errorsIt worked at first, but then won’t let me log in. My password is correct and I can log in using safari or google to go directly to website. I had to delete this app. Also it never gave me notifications and I had to log in every time I opened it..IloveCUBS224Version: 1.2.3

✓ It works… but…This app works to view my grades and status of classes, however this app looks outdated and is pretty slow. If PowerSchool has a awesome look, I feel like this app should have a new look as well… including the Home Access Center website.ItsCharlesSmithVersion: 1.2.4

✓ It works but I do not prefer itThe online access is in much better order to understand the info. Also, this needs Touch ID. It feels as if this app is still in development. Until it gets a major overhaul, I won't be using it..T1836Version: 1.0.23

✓ Extremely outdated and in desperate need to be fixed upThe GUI is really really bad, this app looks like it was designed for old iPhones but hasn’t been updated a single time since then. It’s just overall not a great system. The website works decent enough but this app is horribly designed and at times doesn’t even work properly..ThomasR0weVersion: 1.2.3

✓ Badge App Notification will not clearBeen using this app for several years. For the last two years my badge app notification will not clear. Shows I have 5 messages and there aren't any. I have 5 years to go with this app and I don't want 5 more years of indicating there are notifications when there are none. Very frustrating. I've deleted it and reinstalled it. Please fix this or tell me how to fix it. Thank you..Jojostarbucks50Version: 1.0.23

✓ AwfulIf I could give zero stars. Worst piece of crap app I’ve ever seen. I can’t believe schools would invest money into things like this. It takes 3 tries to log in using the same login info, and after being logged in for 2 minutes, I get kicked out. I never want anyone to actually think this is a functioning app..Superchase12345Version: 1.2.3

✓ UselessI haven’t been able to login for months! My password works perfectly fine online, but not in the app. Contacted support, followed their directions and it’s still not working. Fix the app!.MelindaZ83Version: 1.2.2

✓ Can’t see grade percentageI like that you can see your schedule and what the assignments are, but there’s no point if I can’t see how they affect my grade in the class. PLEASE let us see class percentages so I don’t have to login using safari every time I want to know.Cavv2003Version: 1.2.2

✓ Badge App Icon CountThe badge app notification count will not clear out after the notifications have been read and deleted. I can get rid of them by turning off notification, but when turn it on, the count still appears even though there are no notifications. Also would be nice if could perform a mass delete on in-app notifications rather than having to do them one by one..SBURKSRRVersion: 1.0.23

✓ Log in issuesHalf the time is says invalid ID or log in. When it does work it decides to just end session and then I can’t get on for days. I guess it is back to the original computer way....DuiocvVersion: 1.2.2

✓ DisappointedGreat concept. Poor execution. My first frustration is not being able to switch students. I only have one of my two children listed and there is no option on my screen to switch, even though it says you should be able to. The dashboard is basic and seems to be user friendly, but it is not. The website version works better than the app, but still does not allow me to access my other student. I wish they would either do some major updates to this, or our district find another app..Katiek174Version: 1.2.3

✓ Gives Me Error When Signing InOriginally the app worked for me for about a week. Then I was notified that I would have to set up an account again because of an error. When signing up again I used the same user id and password that I use on the portal, but it gives me an error. I click Forget Password and it tells me to go to HAC to get my password. Never ending loop of errors..Jkmiller72Version: 1.2.2

✓ Multiple childrenI do not like having to login separately for each child. Anyway you can put in multiple logins and see all children with the toggle of a button?.Concerned about both kidsVersion: 1.2.2

✓ Can’t log inLast school year it worked fine. Tried to use when kids started school and can’t log in, gives me an error. I can log into my school web site just fine..Myk128Version: 1.0.23

✓ Login failureLogin is failing even when you can login online. This app needs improvement! Parents and students want to use this app but it is intermittent with the login screen. Some days it lets you in and then the next day it fails..KaddyodohVersion: 1.0.23

ESchoolPLUS Family works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ESchoolPLUS Family.