- 82.9LEGITIMACY SCORE
- 87.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Nextplus: Private Phone Number App Complaints & User Negative Comments 2024
Nextplus: Private Phone Number app received 95 complaints, negative comments and reviews by users. Have you ever had a bad experience using Nextplus: Private Phone Number? Can you share your negative thoughts about nextplus: private phone number?
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Nextplus: Private Phone Number for Negative User Reviews
✓ Does not workI used to love the app, but no longer works even after the most recent “fix”. Emailed them twice for a refund in 2 weeks and no one has contacted me back..Version: 2.5.7
✓ Does not work on newest iPad pro 11inchI used to use this app all the time on my iPad Air 2 as my main phone number. I got a new iPad for Christmas and as soon as all my information and applications transferred over to the new one the app stopped working. I tried reinstalling many times and restarting my iPad. I tried using it over multiple different internet connections. But whenever i pressed the app a black screen showed up for a few seconds and then went back to the home screen. Other than that this app was very useful. There was a problem that the pictures wouldn’t send or get received but that may have been fixed already. Please let me know if this is a problem on your end or on mine..Version: 2.4.6
✓ This app is uselessSince update to new version there is no chance to close ads and unable to make calls. The best way to waste a good idea. And I'm so stupid and paid for credits. Hands off this app and look for alternatives..Version: 1.4.0
✓ Worst support, oh wait there is no support!Update April 2020: After many email to there support from the app itself and also from there web site and never got a response or reply, I decided to search Facebook and found they had a page. Sent them a message for help and behold I got a response in a few hours. When a call/is made to me the app still does not ring, but if I open app it should miss call and voice mail or text of any is there. Not sure if that the app or my iPad 4 running OS10. I have sent many emails to there support email address, but never ever get a response. I do get the auto reply that they will response in 24 hours, I wounded 24 hours in what year. I can not say bad things about the service on my iPad as it does work, no problem sending/receiving text. Don't make much call, but the few I receive seems ok. Sorry if you can't get support from a company when you are in need, what the point of having support. Based on my none support help, I give them 2 star. Update years later and still no reply to my problems. Now app will not sign me in after latest update Nov 2019. Going to web site on computer and sending support email, still no replay..Version: 2.6.9
✓ Poor CommunicationI have this app and pay money to make calls but when I have a problem and I email for support no one ever replies!.Version: 2.6.1
✓ I’d give it 0 starsI can’t phone anyone yet I paid for my phone number. It’s a gimmick and a trap 😤😤😤 Don’t fall for this app and don’t bother downloading It’s a WASTE of money 💸💸💸😤😤😤💸💸💸.Version: 3.1.3
✓ Doesn’t work in CanadaI just downloaded this, I live in Canada but I can only get a US number, and the US number doesn’t work in Canada, I can’t text or call anyone in Canada.Version: 3.1.4
✓ RubbishCan’t get number.Version: 2.6.6
✓ DO NOT DOWNLOAD!!!Terrible app i paid for credits payment went through and when i was to receive a number it didn’t allow it, so money went down the drain this a crook app! Stay away!.Version: 3.1.3
✓ I need to make more accountsI need to make more accounts and numbers I can only make one account that’s my problem let me make more accounts.Version: 3.0.8
✓ This app needed to be work on big timeThis app work fine @ first but now it signs me out sometimes and I was able to sign on but now when am using it , it says that this app does not work in my region , So it will not allow me to sign on and it keep happening so , it needed be work on very well and as fast as possible because i do use it 🙏🏼🙏🏼🥺 and this is what it ( Your current region , or app version is not currently supported. Please check the official store in your region , or contact our support ).Version: 3.0.5
✓ Can’t even registerI just opened the app, go to sign up with Microsoft account and it tells me it can’t register!.Version: 3.1.6
✓ Location issuesOk I have been making use of this app for about 4 years now. what I will say it that the app is great and useful. But at some point I noticed that I don’t turn on ip on my phone I can’t send or receive messages. and that is really annoying actually. and sometimes I experience slow working service. but other than that the app is a great one. and I hope you guys have that fixed so for now I’m going to give you guys 3 and half stars ⭐️ and if I see any improvement you will get my 5 star ⭐️.Version: 2.6.0
✓ Unable to get a numberHaven’t been able to claim a number as error messages keep appearing.Version: 3.1.9
✓ Unable to loginI’m unable to login to my nextplus account. Is there any problem with your app because it as been 3 days now I can’t login to my account. The login error message I’m getting is “Hmm..we don’t recognize that info and password. Please try again or you can reset your password “ which I keep resetting my password and link to change my password was sent in my inbox. I keep changing the password and yet I’m unable to login. Please try and rectify the problem with your app and I will be grateful it’s fix for nextplus users to be able to login back again. Thanks.Version: 2.6.6
✓ Not workingCan’t seem to get a number.Version: 3.1.4
✓ Says my device or region is not supportedWhy let me install the app if you wont let me use it Iphone14plus canada.Version: 3.1.8
✓ Needs more countriesReally good but would be amazing with 5*'s if I could change country for example to UK.Version: 1.9.1
✓ No notification of number changePreviously, if you did not use your number within a month, you'd receive notification of your number potentially being recycled for not using it, it's been 19 days and my number was changed with no notification. Now, I have to use in once within a weeks time versus what used to be a months time. I do not enjoy this change and feel it will lead to stress and disarray from the mass amounts of numbers being changed in a week and be more of an inconvenience than an upgrade to users on this app..Version: 2.2.0
✓ Messages aren’t deliveredI’ve had this app for 2 years. Sometimes it works great, other times it can cause real problems. There have been several occasions that text wasn’t received in the order it had been sent which caused confusion & misunderstandings. The worst is when you get a message from your guy saying “screw it” & then ignores you only to find out he wasn’t receiving ANY of the texts you’d sent. That’s a big issue and one that started again 2 days ago. None of my messages are being delivered, I’ve emailed support 2 or 3 times with no response. Done with it. I tried another app that works. I’m outta here..Version: 2.6.6
✓ It's uselessI don't understand , there are no navigations , the texts won't send. Useless don't bother downloading period..Version: 1.1.1
✓ AVOID. ADS ADS ADSWay better texting apps. Avoid this, there is an ad every 5 seconds that takes your entire screen. Worst app ever. Don’t install or download..Version: 3.1.4
✓ GarbageI signed up and followed all instructions. Kept getting an error message. We can’t get you a phone number. Just junk..Version: 3.1.4
✓ SucksApp sucks never get messages.Version: 3.1.9
✓ Unreliable and expensiveNo response to support mails, misleading on rates and poor on voice call quality.Version: 1.3.2
✓ Sending link as imageFix the issues of sending pictures to other recipients instead of sending the pic as it’s been sent from nextplus your app send links instead then the receiver now has to click on the link then it has to open its browser just to be able to view the picture or image sent that’s completely messed up when we send an image we expect nextplus to send nothing less than the picture not sending a stupid link that the receiver then has to click on which then needs to open a browser just to view a common image it’s lame and very unprofessional fix that....Version: 3.0.3
✓ Why can’t I delete messages anymore?Why can’t I delete messages anymore?.Version: 3.2.2
✓ Dubious Practices!Not happy! Videos to earn credit never available - try again later!! Association with Fyber is even more questionable as credits never received and no response to queries!!!.Version: 2.9.5
✓ Worked before but not nowI had no problems sending text messages in the past but with the “upgrade”, I cannot send any messages to new numbers..Version: 3.1.2
✓ Scam partner offersThe app works pretty well but I am so tired of the time wasted trying to “earn credit” with their scam partners. I’ve done so many quizzes and puzzles and surveys and they are all set up so that even if you get the answers right, you still get no credit. They just want to take your personal information and force you to look at their advertising-and you STILL get zero calling credit! So for texting, as slow as that is, it’s ok. But this app is no replacement for calls. Absolute waste of my time. And I don’t appreciate the obvious scam. Not worth it. Also, the phone number you get is apparently not good enough to even get an email address through gmail or yahoo. Strange, but it definitely doesn’t look like a solid replacement for a regular network plan on my phone..Version: 2.1.4
✓ It works, but needs improvement.PROS: • Gives you a working second phone number. • Interface functions similar to iOS Messages. • Purchased minutes are relatively cheap. CONS: • Call quality ranges from fair to poor. • If you are messaging someone who is using T-Mobile, photos and videos cannot be sent or received. • Notifications make absolutely no sense. Why does one received message count as “7” in the badge icon? Sending someone a message makes the badge icon display a “2” even though it shouldn’t display anything. Total nonsense. • NextPlus doesn’t save unsent texts in the message window like iOS Messages. Expect to have to retype your texts if you wait too long to send them. • Number protection should come automatically when you remove ads for a year. A non-issue if you use this app every day. • All of the issues listed above have persisted for years. This app rarely improves. Makes you wonder what you’re paying for..Version: 2.6.2
✓ No out going textI can’t text at all.Version: 3.2.5
✓ No supportI cannot get a number and there is zero support.Version: 3.1.3
✓ No call kit!!!I am only giving 3 stars as the app needs to be updated with the new iOS call kit. The calling feature is otherwise useless without it. Please update it team.Version: 1.8.9
✓ Useless app, useless supportI can’t hear voicemails that I receive through the app nor can I hear who’s on the other line. This has been going on for the past year and I’ve brought this issue up before but the issue still persists. I’ve deleted and redownloaded the app, emailed support, submitted the bug through their google+ page but nothing’s been done to fix this problem. I update the app as soon as there’s an update and my iPhone 6s is running the later iOS. Doesn’t matter if it’s on WiFi or LTE, I can’t hear anything. My speakers work just fine because I can make calls through Verizon without a problem. Texting works through the app but that’s about it. With the most recent update, I was actually able to hear my voicemails the day I downloaded the update but today I’m back to not hearing anything..Version: 2.3.3
✓ AccountI cant make more than one account ca-n YOU guys fix this please..Version: 3.1.1
✓ Names are not shownThe contacts on the messages only shows the number and not their name which is really confusing! please fix this bug!.Version: 1.4.1
✓ Decent app when it worksI’ve been using next+ for a few years now and it has come in handy when I needed to make a few international phone calls. My reason for the two stars is when I tried calling friends in East Africa especially in Kenya and Uganda, even though I have enough credit it says I don’t have enough. I looked at the rate per minute and lo and behold their rates to those countries are $1,000 per minute. I contacted their customer service a few times to see if that was an error from their part but they never replied. Until you fixed your rates to those countries, I will be using another much friendlier app..Version: 2.4.6
✓ Took away my number. Can’t even recover passwordLove this app and had same number for years. I log in just about everyday or every other day. I haven’t received texts in a while so I open up the app and it asks me to log in. My login info is gone. I can’t recover my password either because it says account not found. The recent software update caused the app to log out and I guess my number got taken away. Going with google voice instead. Tired of this nonsense. Couldn’t even buy my number permanently like it mentions after requiring frequent logins because there was no good link to click on to do so. 1 Star. Give me the exact directions and to reclaim my number back to buy the number and I’ll gladly change my review to 5 star, otherwise it stays 1 Star. No way to contact customer service once your account gets deleted. You guys do want money right?.Version: 2.3.9
✓ Unable to get a NextNow number, please try again?Unable to get a NextNow Number? Please get this fixed…”Please try again”. “Unable to get a NextNow Number, Please try again”….Version: 3.1.6
✓ ReportingWhat kind of app is this I had a number for a while and suddenly some guy from Pakistan or india has it and they have massaging my family members irritating them calling themselves FBI I tried so hard to have the number back at least to remove some family groups where I was the only one who is admin such a trashy app.Version: 3.0.2
✓ Needs some fine tuning/ not always workingThis app is a great app but requires a lot of fine tuning at times. At least once a week I have problems with calls not able to connect. My husband tried to call me 4 times yesterday and the app would disconnect our call after 32 seconds on each call. It seems to be that at times it doesn’t work properly. When it’s working it’s great. But not always reliable..Version: 2.3.0
✓ Great, but....If you use TextNow you don’t have to “earn” credits.. but it works..Version: 3.1.7
✓ UghhBuzzes like I have a million messages then they don’t show up when I go into the app. N I have paid for premium subscription . Has a lot of bugs.Version: 3.2.5
✓ The ads!This app is fine until the full-screen ads pop up and no matter how much you tap the x they won't go away! Have to keep turning my phone off and on just to get rid of the ads!.Version: 1.4.0
✓ Unresponsive and doesn’t workThis app was just a waste of time. No errors when trying to signup but fails to create an account..Version: 2.6.6
✓ No numbers availableNextplus took away the number I had maintained for about 5 years without notification now has ZERO available numbers under any area code. Don’t spend money before you secure a number, which is impossible..Version: 3.1.6
✓ Doesn’t let me log back inI logged out my account but now unfortunately it doesn’t let me log back in.Version: 3.0.9
✓ Would give it no stars if i could!Don’t bother downloading, you can’t do anything with it. Full of ads. Can’t send messages except to other Nextplus users. Can’t buy credits or plans. Crashes. What’s the point!!!.Version: 1.1.0
✓ Doesn’t workCannot receive any texts at all.Version: 2.7.3
✓ Next plus sucksI got blocked from using this app for no reason, reached out to support, and they are very unprofessional, and don’t want to explain why they did it. I guess considering I didn’t violate any user agreement, they can’t explain. So I lost the money on my account - just wanted to warn others not to spend anything on this, as they might arbitrarily block you too. Scam... 👎🏼👎🏼.Version: 2.5.2
✓ Pictures...I may be doing something incorrectly but my only issue is the inability to send pictures. I’ve tried to cut-copy-paste, take it from photo gallery and screenshot. If I could get a definitive way to send pictures, I would give the app 5 stars. I’ve downloaded textplus and then nextplus because the app directed me to do so and at first I was getting twice the notifications because my number remained with both apps. I seemed to be able to send only one photo a day so I kept both apps to send one photo from each. A week later, though I see the notification for texts, they don’t show up anywhere on either app..Version: 2.6.6
✓ ФуРегистрирую телеграмм кода нет.Version: 3.1.6
✓ Latest updateAds block conversation. Too many ads. Shouldn’t have updated.Version: 3.1.3
✓ Go back to what worked, please!The app used to be excellent. Now half my notifications don't pop on my lock screen. And I keep getting bumped over into the App Store by banner adds in the middle of texting people. App has become very laggy when typing. Been a user and supporter for years but becoming more disappointed every update. Too many pop up adds even for a free app. Please go back to a user friendly experience..Version: 2.1.1
✓ InconsistentI never get proper notifications or I’ll have a text that I can’t see. Texts with links don’t send ever, big texts don’t send. Big texts don’t always come through in their entirety. It’s all super frustrating 😓.Version: 2.6.6
✓ Great but...I have been using this app for almost a year and it works great but there’s an issue. Sometimes recipients don’t receive my text messages although I get notified that it has been sent. How do I know they don’t receive. When I log out and re log in I find out that the text I sent earlier had vanished from my messages thread. That is when I know they did not receive that particular message. Aside that it works great with clear calls and smooth operation on my iPhone 7. Those who cant see text,or hear calls or voicemails shout try and use a VPN and wireless connectivity. These 2 makes the app very effective. Try fix the issue of recipients not receiving text messages sometimes. Aside that it works great..Version: 2.3.9
✓ Become useless appAfter updating the app it becomes useless, Not able to make and receive calls also Not able to send and text messages either. Wanted to get refund for all the subscriptions I paid to your company. Otherwise will file complaints to European Commission for violating EU Laws and Regulation..Version: 3.0.6
✓ What happened to free Canadian phone numbers?The app use to give out free Canadian phone numbers. Now we can only get a USA phone number for free which looks sketchy as a Canadian.Version: 3.2.5
✓ Ok, needs to be improvedI would like this app if I lived in North America, but I don't. I do like the international calls at low rates but I find that people in the USA and Canada have a huge advantage over me. The app also crashes frequently..Version: 1.3.3
✓ Nextplus AppThis app was great! Until the ads started. Once you get ads they don't stop. Take up your whole screen and I literally couldn't get rid of them without going into the ad.. Which is almost always a game! Then I still couldn't use nextplus. Ended up deleting app.Version: 1.4.1
✓ Used to be good fails 90 percent of the time nowWhy take something that worked great and break it. Lately it just fails to work even when everything is up to date.Version: 3.1.6
✓ Gone to gutterThis app used to be somewhat decent. lately they’ve gotten too greedy for their own good, and allowed their product to go to crap. seems like they got new management. this is the 3rd or 4th version of this app. it started out textplus, had two different apps for that, one of which I bought. And then they promptly decided to switch it to nextplus. And later got even more ‘cheap’ and decided to discontinue the phone number I’d had with them for several years, just so they could charge more. ridiculous. The ads are OUT OF CONTROL, and I use the app MUCH MUCH less due to all of the shenanigans from this poorly run business..Version: 2.7.9
✓ App needs major improvements.Unable to text sometimes. When composing a text, the number you’re trying to text disappears from the box when you try to send. Contacted support about issue but has yet to be fixed. Ads play at the wrong time when your attempting to text. Phone calls/messages sometimes don’t work unless you’re connected to WiFi. Recipient doesn’t receive your call/message. You’re not alerted to incoming phone calls. The app only alerts you when the call is missed. Unable to hear voicemails. The list continues... I get that I’m using the free version but there should be some usability & not so many issues. Makes me glad that I didn’t pay..Version: 2.7.0
✓ Great app but its frozen now.It’s frozen now and i can’t even use it. I tried to delete it and re-downloading it, but that doesn’t seem to work. Please help..Version: 3.1.0
✓ Save yourself the timeTells me I have an internet connection issue when I receive a call, and disconnects. Better apps out there..Version: 3.2.1
✓ Don’t botherI paid for the year and complete waste of money, it doesn’t notify you about any messages or calls, barley send messages half the time. Constantly crash. Worst calling app.Version: 3.1.3
✓ "unable to get nextplus number""unable to get nextplus number".Version: 3.0.9
✓ Don't bother with this appSlow and annoying pop up adds above your keyboard and useless notifications. Use Viber, don't waste your time with this app..Version: 1.3.3
✓ Help the app keeps crashingOver the last two weeks the app has been crashing soon as I try to open it? How can I fix it?.Version: 2.5.1
✓ I lost all my calling creditI had approx 75$ calling credit. But I lost all of them after watched ad video. I complained but they don't work and I still can't get it back. Worst app ever..Version: 1.4.2
✓ My Number was changedAfter years of haveing the same number it was changed without my acknowledgment. I am very upset. This number I have used for many years when my regular number is not connected. I even used the app 2 weeks ago. I usually get a notification saying I have not used the app in a while and to keep my number I should use it. Now I look around in the settings and find out I have to pay $2 to keep it for a year. That’s nothing I wish I had at least got a notification warning me and say that. I really would like to get my number back if there is anyways possible. This was really unexpected and devastating. I have had the number since textplus..Version: 2.2.0
✓ DecentUsed to be able to watch a lot of videos and gain a lot of credits. They have stopped this now an really limited the amount of credits you can earn. They're trying to make you pay for credits. Also a lot of the time it doesn't do anything when you click to watch a video or it says temporary unavailable. It's good for what it is so 3 stars is fair I think..Version: 1.4.2
✓ App crashesLove the app, but with the new update, every time i open the app it crashes....Version: 2.2.6
✓ Crashes.After latest update app randomly crashes and doesn’t open again so I have to delete and download the whole app again. Also receiving videos doesn’t work it sends you to the page that loads it and never loads just a blank video. Pictures aren’t able to be opened after the first time you receive them. App freezes your whole phone sometimes and you have to end the call to fix it. Messages don’t show up in order you receive them sometimes getting them 10+ minutes later out of order..Version: 2.2.6
✓ UpdateThey Just Want to Give u More ads..Version: 3.1.8
✓ Deleting the app...I had two phone numbers but I lost the first one because some type of error happened and because I had not made an account I had bo way of fixing that. So I made an account and got a new number. Had the number for a few days and I’m now signed out AGAIN. I’ve tried to contact customer service for a ticket, nothing. I’ve reset my password like 4 times and now it’s telling something has gone wrong and sending me through the same process again and again. I can’t get back into my account now. Lol, this is like my message to customer service since I didn’t get an answer. I gave this app two starts because, before it logged me out and basically locked both of my numbers to the point where I can no longer use them, the app actually worked and had potential. Moving on to a better one..Version: 2.9.0
✓ Okay for calls out not inThis app works for placing calls to people that you don’t want to have your number but it says that you can keep the temporary number for 30 days without activity or longer with activity and that is just a pure lie. Every time I open the app my number is gone even if I just used it yesterday for activity and just got the number as well since it lost that last one from the day before. I have had to jump through the stupid captua hoop every day to get a new number to use every day this week. Forget giving it out to anyone to use. Basically it is only a call out one time deal. Earning credits is easy enough watching videos but all the surveys and other offers never work. This app could be much better if it did everything it is supposed to but at least it does half of what it should..Version: 2.7.4
✓ Updates made this A GARBAGESeveral queries about missing NextPlus number on my account since update on May 12. Only automated reply and no resolution. A well used App has turned 💩. Then, a new number I didn't recognized showed up. With the latest update, that number disappeared so the App is once again 💩..Version: 2.5.7
✓ Can’t change passwordSays will send instructions to email affiliated with account, but no email received..Version: 3.2.1
✓ Zero Customer ServiceBe wary of being anything more than a casual user of this service. If something goes wrong, which it frequently does - such as changing your phone number - they never reply to polite support emails. Their Twitter account is redundant. Even the support link on the Apple App Store takes you to a closed down URL..Version: 2.6.6
✓ BrokenJust a blank screen.Version: 3.1.3
✓ OkayEasy to sign but i get notifs of my text but then when i click on them i never see the text in my chat??.Version: 2.6.9
✓ Useless - 8years of being a customer I lose my number with no warningGreedy App! After having the SAME number for eight years, they change the rules. It used to be log in once in a while, then once a month to keep your number. Suddenly, without Warning AND with NO notification they delete the number I've had forever with a new condition that you have to log in once a week. Which, I did. But I STILL lost my number and the whole reason I've used this app for eight or ten years...since it first was invented, anyway. I would gave even been scammed into paying for a way to get my old number back if it was available. They dropped the ball by getting very greedy on this one..Version: 2.3.0
✓ “Are you tired of meeting creeps online”Update: 4/6/20 now in addition to the annoying ads thrown in your face, whenever you click on a picture that is sent to you in a personal message the app locks and does not respond when you try to reply or go back to your messages. Reduced the stars in my rating from 2 to 1. This stupid ad pops up over and over and over.... They ram this crap down your throat as soon as you back out of a message. I’ve never watched the ad long enough to know what they’re actually selling so I can consciously avoid buying their crap. But the drama-queen-looking, sassy wench in the ad is too annoying to watch more than the second it takes to quickly close the app with angry, spaz-like movements. Doesn’t she look like somebody who's definitely at least tried heroin? Otherwise the app works fine. Will update rating if this is “fixed”.Version: 2.6.9
✓ App is TerriYou get a number don’t use it for a month go to get an new one and it doesn’t work spoke to customer service several time and still not fixed stupid app And stupid customer service that are no help.Version: 3.0.9
✓ Leaves A LOT to be desiredAs far as regular messaging goes - the app does what it’s supposed to for the most part. Pictures take a couple tries to send. Videos usually do not send. (Even with a full signal WiFi). Voicemail and calling features are a joke. All calls come in as unknown unless they are in my contact list even though I can look at my phones actual call log after the fact and it will show the number. Voicemails are non existent after someone leaves one. Just silence when it plays. Not sure of how to fix the issue as it is not a WiFi connection issue..Version: 2.4.2
✓ It’s alrightThis app is a little slow. I don’t like have you have to earn credit to call and how I don’t get notifications when someone calls or text till the next day or later. I feel the app needs less adds or non at all and needs to be at a fast pace. My messages take for ever to send sometimes it annoying. Although I do like that you can block numbers and it actually blocks them. This may not be for everyone, but when someone using no caller ID calls me I still can see their number after they call. I use this app because I don’t have data so I needed a way to contact my family or friends. Thanks for reading. Sincerely, a next plus user..Version: 2.3.1
✓ Great appIf u looking for a messaging / calling app this is the best choice everything’s free… way better than Talkatone or Textme.Version: 3.1.3
✓ FirstI have had this app for years and have loved it but now it is working like total crap. I use this mainly to text my mom and other family members but the message NEVER go through! And on top of that the "welcome party" is now texting me every day saying that they are going to reclaim my number and if I think this is a mistake to contact "customer support". In fact while I am typing this they sent me this message again. I have tried texting back asking for help or at least how to contact customer support. They refuse to help. I literally left the app for a year and never had this problem but now they are being jerks. I would not get this app again. I recommend getting something else..Version: 2.2.9
✓ Changing the name doesn’t change The Horrible, Misleading, ignoring all requests for help..Do not waste your time with an app that is filled with nothing but ads, more ads and then even more ads you’re forced to watch, then be brought to the App Store after watching as if you want to buy something from their advertisers, just to earn a wee bit of Credit to go towards making calls with this so called “free” calling/texting app. Even that might be tolerable, or maybe it would be worth buying a plan from them if they ever returned emails when you were in need of “support” from them, but don’t expect a response, or even an acknowledgment of any kind if you need to ask them for help with something. They can’t even bother with a “sorry we can’t help you with this” & after a month and a half and 5 or 6 emails even so much and pleading for help, they haven’t even attempted to pretend to give a crap. Like I said, worst app ever. Even more horrible than the app is their “Support”. I’m happy to send proof to anyone who doesn’t believe it. I’ve never been so screwed over by an app, of any category, ever. Waste of energy, and time, and I’ve run out of patience, I don’t care to go out of my way to write bad reviews ever, I’d mostly say nothing at all but these people are pathetic and I must let them, and possible future App users, esp anyone who would buy anything from them. BEWARE..Version: 2.1.5
✓ App is good; Support is nowhere to be had!I’ve been using textPlus from the beginning. It was great. Typical VOIP/text app. It’s free. Thank you. MY problem is I CanNot get a number in the app. Whatever glitch they are having with the latest version of either Plus apps (both textPlus and NextPlus). Maybe they changed their business model that requires payment.... I don’t even get a clue as to why I can’t get a number. **this is to the developer In Case you are reading this. I got the error after I did the reCapta to get my phone (NewYork) number, simply says : oops their is a problem, please try again.** My biggest gripe is I get no help when I needed them. Emailed support many times: in the app And thru their support page. All I got was a auto reply. Saying that the got my email and pints me to their FAQ! Their FAQ doesn’t solve my problem. If this is a living company, I want to see a living response, not automated. At least a follow up after the automated response..Version: 2.5.6
✓ MisusedSomeone registered on this app with my email address and were able to use the app without the email being verified. I have no way to cancel this account now as it is an outlook alias I use. Should be a way to close the account from within the app. Whoever made this registration is likely scamming someone else! Seems easy for this app to be misused..Version: 1.3.0
✓ UrgentApps never show notifications even after enabling notification.Version: 2.6.5
✓ Too buggyThe text messaging works fine but the smallest interruption messes up the phone call, anything from the screen locking to opening a different app will cut off the call, and the sound cuts off spontaneously after a few seconds of calling - same problem with textplus too! Please fix this annoying issue..Version: 1.2.6
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