McDonald's App SupportMcDonald's USA

McDonald's App Support

4.51158 star

Total 511,491 Ratings

Description of McDonald's

This App is going to change the way you experience McDonald’s®. Just tap “install” to receive exclusive McDonald’s coupons, offers and more! It’s as simple as that! Bring the App to a nearby participating McDonald’s and redeem your meal deal.

Mobile Order & Pay
Pick a McDonald’s deal, and then pick up your meal at participating McDonald’s. Mobile Order and Pay lets you create your next McDonald’s® order in just a few taps and swipes. With Curbside, Counter and Drive Thru Pickup available, you can enjoy your McDonald’s meal quickly!

Exclusive Deals and App Offers
Enjoy App-exclusive offers and food deals that are as delicious as your meal.

Order McDelivery through the app and get your food delivered to your door.

Save Your Favorites
Customize & save your favorite foods to reorder with ease.

Restaurant Locator
Where are you going when McNuggets® call your name? Open the map and find McDonald’s store hours and a location near you!

Download the McDonald’s App and register today to get more out of your meals at McDonald’s!

Data rates may apply. Prices and participation may vary. Offers available only at participating restaurants. Check for Terms and Conditions and more information. © 2021 McDonald’s

McDonald's App User Reviews

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McDonald's Pros

App is great, store service is not the bestI like the app features. Especially now with COVID it is nice to be able to pay thru the app and not exchange cash or cards with an employee, one less point of contact. Being able to select food items at home I am able to casually get everyone’s order exactly as desired without feeling rushed at the drivethru speaker or deal with bad speaker communication. The app special deals are also nice. The problem I’ve experienced every time so far, about 10 visits using the app, every time I try to pickup my app order in the drive thru my local restaurant is unable to complete my order. They always tell me to pull in to curbside and change my pickup option in the app to curbside. I don’t know if this is an issue with employee training or if there is a problem with the app. I have not tried the drive thru pickup option at any location other than my local restaurant so I can’t say if the result would be different. The app is still great to have, just a minor annoyance to have this option not work. There are times when drive thru is empty but I still am not able to use that pickup option..Cflor69Version: 6.7.1

Food for ThoughtI am not going to take blows at an app I have only used a small handful of times, so I don’t really have much feedback good or bad. I would, however, like to make a suggestion based on a recent experience I have had. I know most apps are location based, and it makes a lot of sense as to why. With how far along technology is coming, I feel like it would be an absolutely wonderful idea to incorporate the possibility of someone trying to purchase a meal for someone in an entirely different state. Especially with the new online dating world growing to be as popular as it is. I know there is risk to this, as there is risk that someone will order something ridiculous and just drive off. Perhaps offer a pre-paid reservation of some sort, allowing the app holder to pay on the spot and not block access based on location. I’m sure I am not the only person that would appreciate a feature like this. Anyways, thank you for taking the time to read this. I know it may sound a bit redundant or even mundane. It is just something I look forward to in the future..Nostalgic_WinterVersion: 5.20.1

McDonald's Cons

Used to be great, but now sooooo slooow and very buggyThis started out as a great app, but now, no longer deserves 4-5 stars. They’ve done way too much to make it all fancy, that it makes the app work so slowly, when navigating between the different functions, especially when it first starts up. Also, annoying that certain deals are scan only, mobile only, deliver only...a deal is a deal. Why should it matter if we use it on the app, at the restaurant, or delivery? And stop the restrictions on using one deal for a certain amount of time!!! If I wanna use a deal, and get back to the end of the line to use another deal, I should be able to do so like the app allowed you to do originally! The new updates have not made anything better, but instead made it more buggy. I’ve never had to keep logging back into my account before, but now it seems like the app can’t remember my login, even if I had already logged in 10 minutes prior, which is very annoying when you’re already in line and waiting for the now slow app to load up and then show the deals, with people waiting behind you. There should be a face/finger ID or stay logged in option. And I agree with another user, if I make an order from my phone and want a friend/family member pick it up, there should be a way to do that. If a super basic Little Caesar’s App can do that, then why can’t this one?!!!.ScalTrojan96Version: 6.9.0

Application Initialization critical errorUpdate: Stay away from this app and McDonald’s customer service! I’m done! They reach out to you like they want to help and make things right. So you click the link they send and it takes you right back to where you first made your complaint or to call the customer service hotline where no one can help you. They send you in circles and don’t care. They’ve lost me as a customer. I was never a huge fan of the McDonald’s app because you can’t pay with gift cards for mobile orders, but I did use it for deals sometimes when I went through the drive thru. I can no longer use the app on my phone as it seems it is no longer compatible. I get an “application initialization critical error occurred.” All customer service could tell me to do was to ensure my phone was up-to-date and I was using the latest version of the app. I told them the first time I called that I did all of that, even deleting the app and re-installing it. It has now been a week, and I still can’t log in. The last customer service email just repeated the same thing they already told me. Unfortunately it doesn’t seem like anyone is able to figure out this issue, and now I have to take my business elsewhere where I can mobile order and pay with gift cards..Theatre39Version: 6.11.0

Is McDonald's legit?

Yes. McDonald's is 100% legit to us. This conclusion was arrived at by running over 511,491 McDonald's user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for McDonald's is 81.2/100.

Is McDonald's safe?

Yes. McDonald's is quiet safe to use. This is based on our NLP analysis of over 511,491 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.5/5. AppSupports Safety Score for McDonald's is 85.7/100.

McDonald's Screenshots

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Product details of McDonald's

App Name:
McDonald's USA
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
Food & Drink, Shopping
App Size:
382.58 MB
Bundle Id:
Relase Date:
25 October 2014, Saturday
Last Update:
21 June 2021, Monday - 15:31
IOS 10.0 or later

McDonald's 6.15.1 Update Note
✱ Version History

Various other fixes and performance enhancements..