McDonald's App SupportMcDonald's USA

McDonald's App Support

4.5
4.50241 star

Total 531,818 Ratings

Description of McDonald's

This App is going to change the way you experience McDonald’s®. Just tap “install” to receive exclusive McDonald’s coupons, offers and more! It’s as simple as that! Bring the App to a nearby participating McDonald’s and redeem your meal deal.

Mobile Order & Pay
Pick a McDonald’s deal, and then pick up your meal at participating McDonald’s. Mobile Order and Pay lets you create your next McDonald’s® order in just a few taps and swipes. With Curbside, Counter and Drive Thru Pickup available, you can enjoy your McDonald’s meal quickly!

Exclusive Deals and App Offers
Enjoy App-exclusive offers and food deals that are as delicious as your meal.

McDelivery
Order McDelivery through the app and get your food delivered to your door.

Save Your Favorites
Customize & save your favorite foods to reorder with ease.

Restaurant Locator
Where are you going when McNuggets® call your name? Open the map and find McDonald’s store hours and a location near you!

Download the McDonald’s App and register today to get more out of your meals at McDonald’s!

Data rates may apply. Prices and participation may vary. Offers available only at participating restaurants. Check https://www.mcdonalds.com/us/en-us/terms-and-conditions.html for Terms and Conditions and more information. © 2021 McDonald’s


McDonald's App User Reviews

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McDonald's Pros

Use to be better!I have used the McDonald’s app sence it first came out, I have loved it and would even drive out of my way some times to get to it even if I was not planning on going just to get something they had on the app for a really good deal but in the last several weeks they have changed things on the app to having a lot more Mobil pay coupons and a lot less good at restaurant coupons. And even the at restaurant coupons have not been real good ones, used to have ones like buy one any size frappe got one any size frappe free, and you could buy a small one and get a large one for free and now the new coupons are get a dollar off of a large frappe, wow that is a big difference in coupons! Also they are only offering 3 dollars off so much of a order on the mobile pay, I have used that coupon several times when they had it as a at restaurant coupon but they took it away. Don’t know if they were loosing money by having all those good coupons but I would look at my at restaurant coupons about every day and was eating a lot of McDonald’s but now that it has changed it don’t go near as often. Please add all the good at restaurant coupons back!!!!.Monster high jjVersion: 5.14

(Updated)This app has come a long way and provides what you would expect from it. The deals are useful as well. My one-star off may be more of a problem with implementation on the restaurant level. The app doesn’t save a whole lot of time because you have to be next to the restaurant to check in anyway. I understand something could come up and prevent you from arriving to receive your order... but with the Starbucks App your order gets started right away (now that app has its own problems, half the time it can’t find the store I’m 2 blocks away from, but that’s another review). Because of this I find myself getting breakfast sandwiches at Starbucks more often even though I would prefer the fresh cracked eggs at McDonald’s. Maybe put a disclaimer box that people can confirm/check when they order that stipulates that if they are unable to pick up their order within 20 min it will be discarded with no refund offered. If you enter a busy McDonald’s nowadays it takes a whiiiile to get your food. Usually I’ll confirm that I’m at the restaurant on my app but then sit in my car for 10 min before going in -and sometimes end up waiting another 10 min anyway! Just can’t win. Maybe McDonald’s menu is just too big for them now..CorykkuVersion: 5.22.0


McDonald's Cons

Glitches to be FixedThis app is better than most fast food apps when it comes to ease of use, customizing and managing orders. If I had written this review a year ago, it would have gotten more stars; however, there are some growing issues related to limitations on orders that need to be fixed. The deals being offered are becoming more complicated and causing more and more problems. For example, I created an order that declined to process because a deal I was able to apply to my order was no longer being honored at a particular location at a particular time. This caused me to start over completely, picking another deal that is appropriate to a different order combination. Then, my new order wouldn’t process because the unhonored deal from my first order stopped me from picking a new deal for 24 hours. It would be my recommendation to reprogram the app to not record the use of a deal until a purchase has been completed and change the 24 hour policy to 20 hours so that customers that pick up a daily breakfast at a slightly earlier time than the previous day can use another deal. Reoccurring glitches in payment processing has also been on a rise of late. Several customers pay with the app and are asked to pay again when going to the drive-up window. My online banking shows I am billed twice and at the end of the day, one of the two transactions are being credited back..FamilyMoji IdeaVersion: 6.5.0

There are serious problems ordering from the appThe app works great for finding deals and using coupons but mobile ordering needs work. I first tried it in May. Submitted my order, opened the app and indicated that I was at the restaurant and waited for my order. After some time I checked with staff and they didn’t receive the order. They were great and rushed to make my order for me, but the technology was an issue. I complained to McD just so they would know they had something to fix, and they acknowledged the problem and sent me free coupons. So I decided to try again, it’s gotta work great by now (Sep). Well, I was at a different location then my local one so I tried to set it to the restaurant I was at. It didn’t seem to want to, but eventually did. I placed the order and it charged my card, but said my order was being sent to the wrong restaurant. There was no way to cancel the order that I could find. I thought i could just order again but at this point it wouldn’t let me pick the restaurant and indicated the restaurant was not open even though I was standing in it :/ Well, there is a charge for the order, but if I go to my history of orders there is only the one from May and actually shows my items in the shopping cart! Ugh, I want this to work because some deals are only for mobile orders, but they really need to find these bugs in the system..Sir RammyVersion: 5.17



Is McDonald's legit?

Yes. McDonald's is 100% legit to us. This conclusion was arrived at by running over 531,818 McDonald's user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for McDonald's is 81.0/100.


Is McDonald's safe?

Yes. McDonald's is quiet safe to use. This is based on our NLP analysis of over 531,818 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.5/5. AppSupports Safety Score for McDonald's is 85.5/100.


McDonald's Screenshots

  • McDonald's iphone screenshot 1
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Product details of McDonald's

App Name:
McDonald's
Developer:
McDonald's USA
Legitimacy Score:
81.0/100
Safety Score:
85.5/100
Content Rating:
4+ Contains no objectionable material!
Category:
Food & Drink, Shopping
Language:
EN FR ES   
App Size:
383.17 MB
Price:
Free
Bundle Id:
com.mcdonalds.gma
Relase Date:
25 October 2014, Saturday
Last Update:
04 August 2021, Wednesday - 15:46
Compatibility:
IOS 10.0 or later

McDonald's 6.15.5 Update Note
✱ Version History

Various other fixes and performance enhancements..