McDonald's App SupportMcDonald's USA

McDonald's App Support

4.6
4.63837 star

Total 959,166 Ratings

What is McDonald's? Description of McDonald's

Just tap "install" to join MyMcDonald's Rewards and start earning points on your faves for free McDonald's. Plus save time by ordering ahead in the app and get exclusive deals.*

Mobile Order & Pay
Get your faves fast with Mobile Order and Pay. Place your order and select your pickup option.*

MyMcDonald’s Rewards
Join MyMcDonald's Rewards in the app to start earning points on every purchase and redeem for free McDonald’s.*

Exclusive Deals and App Offers
Get exclusive deals on your McDonald’s favorites in the app with contactless Mobile Order & Pay* and convenient Drive Thru or Curbside pickup.

McDelivery
Order McDelivery through the app and get your food delivered to your door. *

Save Your Favorites
No pickles? No problem. Customize and save your favorites to quickly reorder for your next visit.

Restaurant Locator
Open the map and find the nearest McDonald’s, along with store hours, and restaurant information.

Download the McDonald’s app today and enjoy access to exclusive deals, MyMcDonald’s Rewards and much more.

* At participating McDonald’s. MyMcDonald’s Rewards program excludes delivery. McDelivery prices may be higher than at restaurants. Download and registration required. Data rates may apply. The McDonald's App is not currently compatible with smartwatches. Check https://www.mcdonalds.com/us/en-us/terms-and-conditions.html for Terms and Conditions and more information. © 2022 McDonald’s


McDonald's App User Reviews

What do you think about McDonald's app? Ask the appsupports.co community a question about McDonald's!

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McDonald's Pros

Use to be better!I have used the McDonald’s app sence it first came out, I have loved it and would even drive out of my way some times to get to it even if I was not planning on going just to get something they had on the app for a really good deal but in the last several weeks they have changed things on the app to having a lot more Mobil pay coupons and a lot less good at restaurant coupons. And even the at restaurant coupons have not been real good ones, used to have ones like buy one any size frappe got one any size frappe free, and you could buy a small one and get a large one for free and now the new coupons are get a dollar off of a large frappe, wow that is a big difference in coupons! Also they are only offering 3 dollars off so much of a order on the mobile pay, I have used that coupon several times when they had it as a at restaurant coupon but they took it away. Don’t know if they were loosing money by having all those good coupons but I would look at my at restaurant coupons about every day and was eating a lot of McDonald’s but now that it has changed it don’t go near as often. Please add all the good at restaurant coupons back!!!!.Monster high jjVersion: 5.14

It’s coming alongRegular updates actually do make improvements to ordering (really glad to see drinks ordered by type in the latest update instead of a ten page long menu of every drink in every size), and the CS team was responsive the one time I contacted them. The sheer scale of McDonald’s locations almost makes a single app a foolhardy idea, but this one works a lot of the time. When it does, it’s fantastic - I like being able to see what’s on a sandwich and specify no (or extra) of a topping, and the Deals are often really good. I also love being able to park in a curbside spot and wait with my radio and AC, rather than wait in the store or at the drive thru lane. The problem is the menu in the app, which appears to cover all markets and includes items my local stores don't offer. Sometimes it stops you before you place the order, and other times the order just errors out with no explanation. So be wary of ordering any items you wouldn't see on the store's displayed menu, like Sweet Chili or Szechuan dipping sauces, or the Oreo Frappe, which is in there even though my local stores act like it doesn't exist. (And come on, just make me a Mocha Frappe and sprinkle some Oreo crumbs from the Flurry station in it. It's not like the ice cream machine is working today anyway.).Britain W.Version: 5.15

✓   McDonald's Positive Reviews

McDonald's Cons

Waste Of TimeI wasted time setting up an accout. I wasted time trying to set up an order. It goes as far as letting you fill out all your info, but won’t let you enter a card to pay for it. I tried 2 different cards, but the ‘save’ button stays grayed out. I tried placing an order which it allowed me to do. But again, I couldn’t pay, as it wouldn’t allow me to save the card info. I hit ‘place order’ figuring I’d just pay cash when I got there. The app said the order was placed. Gave me an order # and all, so I figured everything was good to go. It (the app) said they would start the order when I got there and hit ‘Check In’. The only thing that came close to ‘check In’ was a button that said ‘I’m Already Here’. I pulled in to the parking lot and hit that button cuz nothing changed and it was the only option. Well... Of course the app is now saying It doesn’t have my order or maybe I’m not close enough OR talk to a crew member. I ended up having to go inside and place a whole new order which I was trying to avoid! Then it STILL took forever for these people to understand what I’m trying to explain what happened! It was so aggravating, the whole thing! Then I have to put up with their condescending attitudes... Unbelievable... And of course there’s no one around to help figure out the problem. So that’s the last time I’ll be going to McDonald’s any more. Who needs the aggravation?.WayneD420Version: 6.6.1

Unable to Even Use the AppI don’t even know what more to do about this app... I guess I just won’t ever get to use the daily deals or use a mobile order since it has NEVER worked on my phone. I have an IPhone 12 Pro that has the newest software update and have tried over and over again to delete the app and re download without any success. Even before I got the 12 Pro I had the X and for over a year now I’ve always gotten a message when I tried logging in that said “Critical Error has Occurred, App needs to restart.” I tried logging into an existing account that I had created a few years back and got this message every single time so I tried signing up for a new account and still received this message. I contacted McDonald’s via phone and someone in their IT department said they would “pass along the information to their developers and hopefully with the next update it would be fixed.” Today I tried to re download the app again since it’s $1 fries for mobile users and I thought just maybe today it will work for me... nope! So now when I download the app it just completely crashed and doesn’t even load. I have missed out on so many deals and feel beyond frustrated that I can’t even do a mobile order for pickup. I researched online and other people have had this same issue without getting it resolved. You would think that with McDonald’s being one of the largest corporations in the world that they would have figured out all these bugs and issues by now. So disappointed 😡.Ashhart1020Version: 6.14.0

✗   McDonald's Negative Reviews

Is McDonald's legit?

Yes. McDonald's is 100% legit to us. This conclusion was arrived at by running over 959,166 McDonald's user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for McDonald's is 83.8/100.


Is McDonald's safe?

Yes. McDonald's is quiet safe to use. This is based on our NLP analysis of over 959,166 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.6/5. AppSupports Safety Score for McDonald's is 88.3/100.


Should I download McDonald's?

There have been no security reports that makes McDonald's a dangerous app to use on your smartphone right now.


McDonald's Screenshots

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  • mcdonald's iphone screenshot 1
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  • mcdonald's iphone screenshot 1

Product details of McDonald's

App Name:
McDonald's
Developer:
McDonald's USA
Legitimacy Score:
83.8/100
Safety Score:
88.3/100
Content Rating:
4+ Contains no objectionable material!
Category:
Food & Drink, Shopping
Language:
EN FR DE ES   
App Size:
236.31 MB
Price:
Free
Bundle Id:
com.mcdonalds.gma
Relase Date:
25 October 2014, Saturday
Last Update:
26 August 2022, Friday - 14:19
Compatibility:
IOS 14.0 or later

McDonald's 7.6.0 Update Note
✱ Version History

Various other fixes and performance enhancements..