McDonald's App ProblemsMcDonald's USA

McDonald's Problems & Troubleshooting and Solutions

4.7
4.73684 star

Total 1,622,395 Ratings

Common McDonald's Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the McDonald's app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The McDonald's app's creator (McDonald's USA) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. McDonald's iOS app crashes, not working, errors
  2. McDonald's iOS app network issues
  3. McDonald's on iOS has black/white screen
  4. Common McDonald's issues
  5. How to fix McDonald's payment issue while purchasing app or upgrades?


How to fix McDonald's app crashes or not working?

  1. First, shut down the McDonald's iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the McDonald's app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the McDonald's app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the McDonald's iOS app:
    1. Launch the McDonald's App Store on your iPhone's display.
    2. Look for the McDonald's app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an McDonald's iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the McDonald's app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact McDonald's customer support or visit the McDonald's contact page to report the issue and get assistance.


  • mcdonald's problems & solutions and troubleshooting guide - 1
  • mcdonald's problems & solutions and troubleshooting guide - 2
  • mcdonald's problems & solutions and troubleshooting guide - 3
  • mcdonald's problems & solutions and troubleshooting guide - 4
Common McDonald's Problems & Solutions and Troubleshooting Guide

How to fix McDonald's iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on McDonald's app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix McDonald's black screen/white screen (blank screen)?

Follow the mcdonald's iOS app crash troubleshooting guide here ▲



How to fix McDonald's payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the McDonald's site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common McDonald's issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the McDonald's development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • McDonald's login does not work
  • McDonald's is causing errors
  • McDonald's cannot be opened
  • McDonald's no internet connection
  • McDonald's always crashes
  • McDonald's hangs
  • McDonald's loads very slowly
  • McDonald's reduce battery consumption
  • McDonald's is not responding
  • McDonald's does not load
  • McDonald's does not start

Have a problem with McDonald's? Report Issue!

You have problems with the app McDonald's and you are looking for suitable solutions to fix the errors?

Please wait! McDonald's facebook community issues loading...


Why should I report an issue with McDonald's?

  1. Pulling issues faced by users like you is a good way to draw attention of McDonald's to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a McDonald's customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using McDonald's.
✱   McDonald's Report & Feedback Form
Similar problems with the app McDonald's
Whataburger problems and troubleshooting and solutions
Whataburger Problems & Solutions and Troubleshooting Guide

Check out the easiest, most rewarding way to get Whataburger just like you like it! — ORDER ONLINE: Now testing in sel...

BURGER KING® App problems and troubleshooting and solutions
BURGER KING® App Problems & Solutions and Troubleshooting Guide

Get secret deals and exclusive mobile coupons with the official BURGER KING® app and save like a king! Explore our menu ...

Vivino: Buy the Right Wine problems and troubleshooting and solutions
Vivino: Buy the Right Wine Problems & Solutions and Troubleshooting Guide

With 50 million users, Vivino is the world’s largest wine app and marketplace empowering people everywhere to enjoy wine...

Popeyes® problems and troubleshooting and solutions
Popeyes® Problems & Solutions and Troubleshooting Guide

Features: Mobile Ordering: Order with the app for delivery or pick-up. Mobile Coupons: Get exclusive access to the best ...

Black Vegan Recipes problems & troubleshooting and solutions
Black Vegan Recipes Problems & Solutions and Troubleshooting Guide

Bored of making the same old food every day? Black Vegan Recipes gives the best recipes from people around the globe. Sp...

Beachbum Berry’s Total Tiki problems & troubleshooting and solutions
Beachbum Berry’s Total Tiki Problems & Solutions and Troubleshooting Guide

Beachbum Berry’s Total Tiki is the definitive reference for classic and contemporary exotic mixed drinks on your iPad or...

My Kitchen Calculator problems & troubleshooting and solutions
My Kitchen Calculator Problems & Solutions and Troubleshooting Guide

The Kitchen Calculator app by MyKitchenCalculator.com is a tool that includes a recipe converter (recipe multiplier), co...

The Recipe Box To Go problems & troubleshooting and solutions
The Recipe Box To Go Problems & Solutions and Troubleshooting Guide

Create, display, and manage your very own recipes with one of the best-loved recipe managers in the app store. The Recip...

Check Out How to Solve Problems or Issues of Related Applications
McDonald's POS Training problems & troubleshooting and solutions
McDonald's POS Training Problems & Solutions and Troubleshooting Guide

The McDonald's Crew Training app is a tool to help train crew members about the POS.