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Course Hero: AI Homework Help App Complaints & User Negative Comments 2024
Course Hero: AI Homework Help app received 104 complaints, negative comments and reviews by users. Have you ever had a bad experience using Course Hero: AI Homework Help? Can you share your negative thoughts about course hero: ai homework help?
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Course Hero: AI Homework Help for Negative User Reviews
✓ Wrost appI paid for this stupid app and next thing you know it asks me to verify my account. So I use my phone number cuz thats what you needed and it says “your account cannot be verified using sms.” Well how else am I supposed to verify my account???SCAM APP DONT DOWNLOAD.Version: 1.9.143
✓ Doesn’t help anything!!Unable to answer my question!!.Version: 1.9.77
✓ Keeps crashingApp keeps crashing every time I click on profile..Version: 1.9.122
✓ Such a scamI bought a year plan worth so much but now i can neither re-download the app nor login into it. I can’t get any access now. I tried contacting them but nothing. Wouldn’t recommend..Version: 1.9.135
✓ BEWAREThis may work for some… However be aware that even if you PAY for their premium subscription, this doesn’t give you unlimited access to study materials. I paid for a 1 yr premium subscription, only to see all the content was still locked. You get a limited number of unlocks to view documents. Once you use all your unlocks you have to purchase more, EVEN WITH A PREMIUM SUBSCRIPTION. That’s insane. Those unlocks are EXPENSIVE… To say the least I won’t be using this service or renewing my subscription. I definitely would not recommend….Version: 1.9.122
✓ Even when I upgraded to Premier, I only get 30 unlocks per monthIn those 30 unlocks of course, not all of them were useful. I regret for this payment. I should have paid for Chegg instead..Version: 1.9.116
✓ Scam!!!!!Subscribed for a year gets you to view 30 documents..Version: 1.9.59
✓ Go for cheggIf we have to pay for every answer,then why i paid for subscription,chegg is far better than this..Version: 1.9.65
✓ It's not fairAt first only need to buy $39 I think it's ok not bad, but after seeing the total there is extra charge $60 ????? So, it would be the one and the last time to buy!.Version: 1.9.67
✓ The WorstYou have to post a question, take an hour for someone to comment on your post and then you can not even see what they post on your questions. Really stupid, really bad. Don’t Download please..Version: 1.9.96
✓ Sullivan Realty Practice Journalize a Bernal journal and Prepare Trial BalancePrepare Jun and July income statement and statement of Owners Equity and Balance Sheet.Version: 1.9.88
✓ It’s a ScamYou can’t unsubscribe and you don’t get everything they say you get I had to call up my provider to remove the subscription..Version: 1.9.65
✓ Worst AppWorst app i ever seen. they are still charging money if u delete u account. Once u gave ur account details to them there is no option to delete. At the end u have to change ur bank card..Version: 1.9.170
✓ 0/10 recommendI paid for a 3 month subscription and explicitly specified that I wanted 3 months ONLY with ZERO future withdrawals from my account. All I needed it for was one semester. Low and behold, Course Hero took it upon themselves to withdrawal an additional $60 this morning, and it over-drafted my account. I’ve read way too many reviews on their customer FAQ of similar complaints, and that they won’t ever reply to emails. That’s okay though, I’ve filed a fraudulent claim through my bank for an unauthorized purchase on my account. I’ll speak with Apple personally, and I’ll continue to write poor reviews :).Version: 1.8.45
✓ Okay siteI found the website when doing my homework and researching for help. I signed up for what I thought was a MONTHLY subscription and they charged me full price. Good thing I didn’t need the $120 🙄 The course I’m in, the textbook isn’t really helpful so I was pleased to find that the homework actually explains how they got said answers. I did this on my computer. Then I got an email asking me how helpful the document was so i logged in from my phone to through the email I received, no problems, and rated the document. Now I can’t seem to log in through the app. It says error. So starting off on really good terms (yes developers if you read this..sarcasm)..Version: 1.9.57
✓ Poor app function and customer supportI unlocked four documents which never showed up in my library in the app. To find them I have to redo my entire search each time which is terribly inconvenient. I sent feedback once and support claimed they could not find my information, and this was “not typical of their product”. After giving them all possible information to find my profile I never heard back. I subsequently filed two more claims to support and have been ignored. Really wish I didn’t purchase a 3 month trial. Quite a disappointment and waste of money..Version: 1.9.59
✓ If I could give this app negative stars, I wouldSave your money. I wouldn’t suggest getting this app, I paid for 3 months to use this app but after a month of using it, suddenly my account went missing and they can’t locate where the money went. I refuse to support this app. You get 20 tutor questions per month, and then you have to pay 3$ for another question. I have exams coming up which is what I was using this app for, but I’ve been screwed all month arguing with someone over email, with no luck either. I will be canceling my subscription the first chance that I get and I recommend you do the same.Version: 1.9.154
✓ ScamThis app is a scam to get people to pay for tutors as I didn’t get any access to prep tests posted on the internet for tefl/tesol courses. As you’re reviews show..Version: 1.9.63
✓ DownloadGood but cant download in ios thats bad.Version: 1.9.92
✓ False AdvertisementGot an account and paid for”One month access” which was$40. I was just billed again and I was never told I’d be billed every month until after I confirmed payment for the first month. I will not be using any unlocks as I don’t need them nor did I even ask for them. I expect a refund, however can’t get customer service to help. Couldn’t even figure out how to stop my membership from recurring next month so I just deactivated my account. If I do not receive a refund for this month, and get billed again next month I will be extremely upset because I’m 16 trying to save up for a car while paying car insurance now and this company is stealing my money. Would not recommend this at all. Forty dollars is about eight ours of me working that they just took from me without my approval..Version: 1.9.42
✓ FraudNo one should purchase their subscription u will not find any answer you are looking for, they just want u too spend money on em, bunch of idiots working, no professional experts please take my advice don’t purchase their subscription..Version: 1.9.89
✓ Just another group of money hungry developersThe material that is posted is helpful. Most of the time you can get direct answer to questions and problems, depending on the material you are needing help with. What makes the app terrible is how even with a monthly subscription you do not get unlimited access to content. You get a certain amount of unlocks and must pay for more once they run out. Completely ridiculous. What is the point in having a subscription. I would not recommend this app, try other ones.Version: 1.9.125
✓ MehHonestly not very worth it. They give you free tutor questions but in my experience, they are never truly helpful. The tutors all just give answers that they have copied off of other websites and they never fully answer your question. The unlocking documents is helpful but I have found that often times those documents have mistakes..Version: 1.9.75
✓ Cool Concept; Not ReliableThis can come in handy for multiple educational resources, however; when I use a lot of documents with identical material to mine with the addition of just answers, they are 8/10 times not going to include all of the answers. The first half of the documents are included, and the last half is still unanswered and I’m left searching for other documents, using unnecessary amounts of unlocks, which are very valuable and not cheap. Their is no way to retrieve a purchase with unlocks even when the material is garbage, just too unreliable to me, I don’t really recommend..Version: 1.9.123
✓ Previous versionPrevious version was better in this version there is so many problem.Version: 1.9.112
✓ Worst app ever sooo loading doesn’t even workI regret i subscribed i wasted my money.Version: 1.9.136
✓ Waste of MoneySomeone accidentally used my card to purchase a membership for this website but I thought I should try it before trying to get a refund since I am a student too but I am so disappointed. There is a limited amount of documents you can open unless you submit your own and most of them get unaccepted. Also, many of the answers I’ve unlocked were incorrect so most of the unlocks get waisted anyways. I tried to ask for a refund after less than a day but was denied since the person who bought the account already unlocked some documents. Using quizlet and chatgpt are better than this and probably even using your money to buy Chegg instead..Version: 1.9.173
✓ ScammersThey take your money, this app sucks seriously don’t download. I wish I could rate lower than 1 star..Version: 1.9.91
✓ False advertisement !!!I was looking for a website to help me on my Economic class, and i saw this online. I gave it a try and the advertisement said its $9 some dollars so i gave it a go. But after 5-10min of me outing my information, i was charge $119. It was not said on the annual plan that they will charge you $119 all at once! I was very disappointed in it and after using 2-4 of the unlock document things that when i got the notification from my bank about the $119. It’s really ridiculous ho they act like it’s good and stuff but they will scam you like Me!! And now they don’t want to give me a refund since they were giving false advertisement. I even told them to refund my money and they can take the cost of the unlock documents payment. Really worst experience until now it they still wont give me back my money! really scamming students like me here. waste of money and time!.Version: 1.8.34
✓ TerribleNot only do they claim to respond within as few duration as 15 minutes while they take over hours to respond, I feel like the service isn’t qualified enough. If you really want to unlock documents then i’d recommend it I guess but the tutor questions don’t help at all, they take too long to respond and sometimes they don’t. I received a message saying I should my question wasn’t detailed enough so tutors can’t figure out how to respond even though i provided a thorough explanation. it’s not really worth your money nor time..Version: 1.9.88
✓ Switching back to CHEGGThis app is horrible. Every time I try to upload a picture, it force closes. Try to take a picture using their camera, it resizes it on its own, including things in the picture I don’t want in it & it DOES NOT allow you to crop or adjust. The best part is, I pay a pretty penny but every time I post a question, someone either doesn’t answer it, answers it wrong or tries to PRIVATELY email me with scam offers to do all my assignments for me. The app will also double post some of your questions & when you try to delete a question after it goes days unanswered, they claim they will credit back your account but they DONT. I’ve emailed them, of course no response. I used to love this app, but I’d rather pay more $$ monthly and go with CHEGG so I can have reliable service/help when I need it!!.Version: 1.9.56
✓ AnnoyedI’m annoyed that students have to pay at least $53 at minimum, to get help with school work. It is absolutely ridiculous that you are making students pay that much money. Either lower the prices or make it free because it charges you nothing. Also when you go to submit your own work so you can get points to unlock stuff most of the time it doesn’t work..Version: 1.9.133
✓ Can’t view recent unlocks from My DocumentsI find the now one month and three month subscription price to be ridiculous. Also never liked that you have a number of unlocks uses each month and have to use that to unlock the document. But I can understand why it’s like that. Wish that the uploads would go through a good review process. One time I unlocked a study guide but it only showed the answers for the questions that showed on the preview. The rest was blank. Also for the last couple of months a lot of times the preview for the documents won’t even show up. But I do find a few documents that are extremely helpful which is why I’m going to keep the app. But wish Course Hero would fix the preview issue. Also I haven't been able to view my recent unlocks when I go to my documents. So I have to search for them again which is very annoying..Version: 1.8.43
✓ MehIt's a good app and the answers are almost 100% right, my only problem is that there is a limit on questions which honestly doesn't make sense as the whole Premise of this app is that you pay a monthly rate so that you can ask questions. The other thing that kinda sucks is the wait time but seeing that the answers are almost always correct I don't mind the wait. Please add more ask a tutor questions..Version: 1.9.105
✓ Eh it’s okayFor the most part it’s okay, I have a premier membership because I’m loaded with classes and sometimes miss assignments so course hero is great for study days before the test with the notes etc. I don’t like that my unlocked documents never show up on mobile even though it shows the amount of documents I have unlocked. I almost always have to work on my cluttered desktop and even the desktop version gives me problems because the documents will have the answer plain as day but they won’t let you interact unless you use your limited questions. I’m thinking of switching back to quizlet if things don’t resolve honestly..Version: 1.9.143
✓ It’s not what it claimsIF you get a response it’s generally from AI if you do ask questions this time of year you don’t get a tutor answer it’s cancelled they claim questions answered in 12 mins it’s not true.Version: 1.9.172
✓ Terrible. Don’t waste your $I got this to help study for AP. But after paying and being able to see the whole site. Everything was crappy. Material is under the wrong subjects, you have a limited number of unlocks, and you have to unlock a document to see its even worth using so if you don’t use it you wasted an unlock. This site is very unorganized. Over priced and falsely advertised. I thought I was gonna get an amazing app to help study but I was severely let down. Most material is half finished since random people can submit work and that work is what you study off of. STUPID APP DONT WASTE YOUR MONEY!.Version: 1.8.45
✓ Slow and doesn’t load anythingDoesn’t load anything.Version: 1.8.45
✓ Stealing my workThey are allowing and supporting uploaders violating copyright agreement. Someone uploaded my essay illegally without my consent on their server, which I requested then to remove, but they have not removed the work. I am furious and I will take legal action if they are not going to remove my work.Version: 1.9.81
✓ MissI did pyed for the questiones and nobody back to me with any answer. I don’t know what to sat about this app..Version: 1.9.75
✓ Expensive, correct 80% of the timeI used this app for a statistics course. I order to unlock answers, you either have to upload pages and pages of documents of which they’ll only accept a handful or pay A LOT of money. For a two month course, I ended up shelling out several hundred dollars to this app. And then answers are correct only about 80% of the time. If the app doesn’t already have the answer uploaded, an expert in the field will answer it for you but each time I had to do this, it ended up taking 30 minutes to get an answer. I would only recommend this app if you are fine with passing with maybe an 80% max and you’re okay with shelling out a few hundred bucks..Version: 1.9.172
✓ THEFT！NEVER BUY THE MEMBERSHIP!.Version: 1.8.44
✓ Not impressedI’m surprised to find this app is a totally scam. I have uploaded documents and I earn some free unlocks, I’ve gone back on the app to use them and they’ve taken all my unlocks I’ve earnt away. Which isn’t fair..Version: 1.9.130
✓ The app has issuesI can’t preview anything at all on the app for some reason. Of course on the computer it’s perfectly fine though. I payed for a full year which is $119. I guess it’s not a terrible price, but what annoyed me was that you only get 30 unlocks a month and if you want more you have to pay for it, which I guess I sightly understand but am disappointed because of that. I will say it is helpful, but only if you find what you are looking for. I tend to use course hero a lot for school. It’s the main reason I bought a subscription..Version: 1.9.59
✓ Good but disappointedI love coursehero however i really hate that you have no option to hide or delete one of your own personal documents, i had accidentally posted a document which contained my home address and full name i obviously reported this and still nothings happened. Would be really great if we were able to delete things we post by accident rather than having to go the long route and go through a takedown service which is rather slow. Other than this coursehero is really good!!.Version: 1.9.143
✓ 🤬Useless, gets no reply at all.Version: 1.9.122
✓ Scam do not buy this appI would give zero stars if it was an option, My little sister purchased this app annual premium fee using my Apple ID when she opened it the app closes 3 seconds later. I have Contacted support requesting a refund and received an automated response saying they can’t find my account even though the payment of $169.99 AUD was debited instantly and I have received emails stating access has been granted. I have replied several times on email to the original automated response and resubmitted another request for a refund and received the same automated response from the same person Anna Sun. Don’t waste your time or money on this app I will be reporting them to Apple.Version: 1.9.111
✓ Cannot unsubscribeI’m so disappointed that I cannot unsubscribe this now.Version: 1.9.59
✓ The worst thingI paid 84$ for one year Less than a week it asking me for extra money to unlock document scams I don’t trust it don’t waste your money..Version: 1.9.166
✓ Horrible.Do not get it. Not worth your time. I downloaded it because it said it was free, signed up (putting all my info) sent out a question having to use my phone number, waited 25 minutes JUST FOR NOTHING. It said I had to sign up for a monthly pay just so I could get my answer. But in the app it told me I had 4 free questions. Very upset with this..Version: 1.9.68
✓ Lost my $171 I’m just a student please refund meAbsolutely disgusting I wish I could say ZERO STARS still having an ongoing dispute they took 171 $$ from me I just wanted to pay ONE MONTH and when I asked for a refund I got excuses nobody is now answering me I’m locked out of my account and pay pal is no use course hero has no number to contact them with they just want to steal your money they are horrible and don’t care never use this site it’s dangerous and you will lose everything.Version: 1.9.68
✓ No solutionI asked 5 questions related to Finance. They could not answer, the only thing they refunded my questions very poor service!.Version: 1.9.89
✓ Dont buy premiumDont get fooled, buying premium only gives you 30 unlocks, not unlimited!.Version: 1.9.65
✓ It’s a scamYou can not see any answers with the membership and they took $54 out of my account instead of 39 and I can’t even cancel my subscription.Version: 1.9.120
✓ Y’all need to do better!This has got to be the absolute worse app ever! I’d rather use the website than the actual app. That’s just the tip of the problem. This app has no actual person you can communicate with about the many problems this app/site is causing! I am highly unsatisfied with this app. I’ve had to submit the same question 14 times in the past 2 weeks and I’ve yet to get an answer. My question gets cancelled after 24hrs of receiving NO answer. This app has got to be the biggest nightmare. Don’t expect it to save you if your trying to beat a deadline. If I could rate this no stars at all I would..Version: 1.8.32
✓ Don’t subscribe they keep on taking payments even you unsubscribe from the application.I unsubscribe from the app but they still take payments from my card. What is wrong with application. Can someone help how should I unsubscribe from this.Version: 1.9.65
✓ Scam!!I wanted to get free unlocks and uploaded 10 documents. Still didn't get unlocked for any file!!!.Version: 1.9.65
✓ I can’t cancel subscriptionThis app does not allow to cancel your subscription and charge you monthly subscription way more than what you should pay..Version: 1.9.42
✓ This app charged me & gave no communication for help.I have sent a total of 14 emails to the “customer support” of this app and received a total of two back. This app charged me over $100 without my acknowledgment my card was in place ready to pay, and used under an email that is not mine. The customer support file claims they are available 24/7, but the woman I emailed with very little, did not give me any help, regards or support to address and fix the issue. I don’t recommend this app unless you would like to be scammed of your finances with no help after the fact..Version: 1.9.159
✓ ABSOLUTELY TERRIBLE.This app is so terrible and frustrating to use. I downloaded it as a way to maybe help me with my homework, but it literally locks everything and makes you pay. I find the fact that you have to pay for homework help absolutely ridiculous. This app lies to you and says that the only thing it needs you to do is sign in to unlock a document, but that is a total scam. If you do not select a payment method they will not unlock the document. You can unlock documents by submitting a picture of your work, but still then it declines your pictures and keeps the documents locked. I’m not going to pay over $100 just to get one single document unlocked. That is absolutely ridiculous and frankly I don’t know how this app has 4.6 stars. If I can give it no stars and write a review at the same time, I would. That being said, save yourself loads of frustration and do not download this app. There are other awesome options out there..Version: 1.9.93
✓ TERRIBLE…. ABSOLUTELY TERRIBLEWHY DO I HAVE TO PAY $50 JUST TO GET ANSWERS YOU GUYS LOVE TAKING PEOPLES MONEY IT SEEMS TO BE…. YOUR SUPPOSE TO HELP ME WHEN I NEED IT, NOT TO BE TAKING MY MONEY…. ABSOLUTELY TERRIBLE, THIS APP IS USELESS, YOU DONT HAVE ANY BRAIN CELLS IF YOU THINK THIS APP IS HELPFUL.Version: 1.9.175
✓ Absolutely terribleHave spoken about cancelling this service at the beginning and told a refund would be given, yet Coursehero are still fraudulently deducting funds from my account..Version: 1.9.77
✓ App errorDisgusting app, disappointed me a lot, when I made the payment it shows of $39.99 and when I checked my bank they deducted more than 80 bucks. And now when I want to use the application and it’s not working. Literally disappointing for me. Thanks..Version: 1.9.110
✓ Potential scamI payed for the subscription service six days ago which amounted to $87.89 AUD on my card statement. Despite course Hero promising the upgraded service would be applied straight away, my account remains baseline almost a week later. None of the perks for upgrading having been applied to my account nor have customer support contacted me regarding my open ticket to them. Probably a scam with paid shills, do yourself a favour and avoid..Version: 1.9.50
✓ NoWorst app ever never ever download it.Version: 1.9.116
✓ WASTE OF MONEYDo not spend any money on this app. I bought the year subscription for 120$ to get answers for my labs and found nothing useful. It seems like they have it but then when I would unlock it, it would only have maybe a page of answers the rest completely blank. Honestly the worse, don’t understand how you pay for a whole subscription and is still limited to what you can see and unlock. Wish I would have read the reviews before. Not worth it what so ever. Better off using quizlet. This app is so terrible that I had to write a review, which is my first time haha. Just wow..Version: 1.9.2
✓ Not worth the money paidNot worth the money paid I cant unlock any documents.Version: 1.9.168
✓ Terrible ScamI started this program on my windows computer for convenience and then downloaded this app. The message that says your documents will take around an hour to upload is false. I’ve had mine in nor 12 hours and for 12 hours I’ve had 3 out of my 50 assignments uploaded. Those 3 were successfully upload within 10 minutes and since then no progress has been made. I put my trust in this program because I saw the exact document I needed and now I’m not going to get it in time for class. I could’ve done the assignment easy, but I trusted this program to work. Wrong mistake and now I’m going to fail my ASL class. Also, the developer responds to every review with the exact same message, and then once you email their customer support, they don’t email back. Waist of your time. Just do your homework and don’t put your grades on the line with trusting this garbage company that enjoys stealing ridiculous amounts of money from students..Version: 1.8.45
✓ Rip Off ScamThis is the BIGGEST Rip off I fell for in a long time. I went as far as paying $60+ dollars for this. Before paying for it, they don't tell you that even when you pay, you can't see documents that may help in your studies. You still have to unload your own docs to "unlock" & you still have to rate to "unlock" all of which I could have done for free. I asked several questions & still have not heard back from about any of them. No response from anyone. Save yourself from this scam. It should be turned into the BBB for stealing people's money & false advertising..Version: 1.8.17
✓ It's okay but not recommendedIt's okay for certain documents and things, it does help you some but CourseHero is over pricey and a bit of false advertising. Wrong documents under the wrong subjects. When you go to type in your questions and summaries for help by the tutors to get feedback, the system claims your copying someone else, it’s too long and to make it shorter or some other little quirk, when yet that’s what this site is suppose to b for. To get help on questions from school that you don’t understand and get a better understanding of why this is that for that question but how can we do that if every little time you put in a question to ask a tutor the system does this, it’s pointless to try to get help if this is the outcome now. It’s very upsetting.Version: 1.8.45
✓ App crashes when I attempt to log in to paid accountI bought a subscription while using Google and then after the transaction, the pop up for an app appeared and I figured it would be easier to navigate. I immediately downloaded and attempted to sign in through Google as I had done when I made the account a few minutes prior. The second I tap on the Google button to sign in through that method, the entire app crashes and forces me to restart. I decided to see how far I could get without logging in and could only get about half of the answers I needed (once again, I have bought a subscription already) so I turned back to the website version and can now not even find the assignment that I was using despite it being the perfect copy of everything needed. Extremely annoying that I bought a subscription and now cannot even take advantage of it. Money was wasted..Version: 1.9.76
✓ Bad reviewsI’m using this app since 2 years it was good but not anymore coz right now when I send my questions they answer the wrong question’s always they just want to get my ( questions left to ask ) to finish so I can pay them again and again this is make me so mad I’m not gonna use it again.Version: 1.9.172
✓ Cant view and read the commentsWhy i cant view or read the comments? There was a notification that someone comment to my asked question but i cant view or read it. Help..Version: 1.9.91
✓ Came here for flash cards left $120 poorerI downloaded the app expecting at least SOME free content, but that would have been too easy. So I paid the year subscription which is really just paying for 30 unlocks...which if you want an additional 30 is $70...I have yet to find anything but actual answers to tests (so still making my own flash cards) or other people’s essays and answers. It’s not anything advertised for the free app and even after you pay for it you still don’t get full access or maybe not even what you’re looking for. I canceled my subscription within minutes and emailed within a half hour asking for a refund. I didn’t use any unlocks as none of the content offered matched what I was looking for, I have yet to hear back. If you want free flash cards use quizlet. They have premium options too that I haven’t explored, but if I wanted to it’s significantly cheaper. So far I’m getting better help for free from a different app. If you’re a college student you’re better off spending your money on an actual tutor, or food..Version: 1.9.2
✓ Course heroThe answers are right most of the time but they take so long to answer like over 2 hours and would pay for questions and never get them answers.Version: 1.9.79
✓ RiduculusDon’t download it . It is the worst app ever.Version: 1.9.65
✓ Cheating ggBefore payment They will charge 40AUD, but after bought it, they charged me 59AUD. Do not buy it!.Version: 1.9.67
✓ Unsubscribe and delete accountPlease I will like to end my subscription and delete my account. You lots have made it impossible to cancel subscription and delete accounts. Money keeps leaving my account for an app I do not use. Please make this stop. I want to unsubscribe.Version: 1.9.175
✓ THE WORST HOMEWORK APP EVEROkay, whoever is reading this, listen to me and this is real facts. So I downloaded this to help me with my homework and I took a picture. I typed in all the details and click submit question. It said “submitting...” It was like that for minutes! When it’s finally done loading, it said you need a phone number and verify. So... ⚠️WARNING⚠️ Only download this app if you are patient or a person who can wait a few minutes. Also, you must have a phone number and 0-10 questions you need to ask. You had been warned, therefore, it will waste your time..Version: 1.9.75
✓ This app is horrible ! Save your moneyCourse hero is nothing but a money scam. You would think purchasing a membership would give you access to all parts of the service with unlimited uses but no, you can only view 30 documents and ask 40 tutor questions in a whole year. Not only does that make the brand totally useless. They also scam you into thinking your paying monthly and can cancel anytime. I selected the 10/month deal and got billed 120. I will definitely be issuing a refund request because this is bazaar. The app doesn’t even have what I need I still have to juggle to quizlet, and mathway for the proper answers. If your a college student like me I advise you to find other tutoring sites..Version: 1.9.109
✓ SCAM. Dont use this app.Its says 38,99 when i chose it and trying to purchase it 169.99 pop out. Its just a scam. Do bot ever use this app. Never ever..Version: 1.9.73
✓ Need some helpIt’s a good app but I’m trying to cancel my subscription and won’t let me! I need some help how to cancel the payment that get paid every month.Version: 1.9.125
✓ Paid and course doesn’t existPaid $119 waisted money, course doesn’t exist no help at all..Version: 1.9.65
✓ Warning only 30 unlocks for 167 CadI bought the annual subscription for 167 cad and was shocked I have only 30 unlocks to view documents. The worst part is you can’t see what your unlocking, only figuring out afterwards you have wasted an unlock point on a substandard assignment. I feel suckered in by the subscription. Do your research before buying this subscription!.Version: 1.9.151
✓ Terrible appCrashes as soon as I unlock a document.Version: 1.9.164
✓ Horrible ! Wouldn’t even rate it one starCan’t see anywhere that I have a subscription yet I’m still being charged each month Plus I can’t even access any documents so they’re basically stealing my money.Version: 1.9.65
✓ Course heroOn your website it says $25 a month but on the app it says $54.Version: 1.9.128
✓ UnsatisfactoryNot satisfied with the content they deliver.Version: 1.9.65
✓ DO NOT PAY FOR IT!There are so many apps and websites out there 100 times better. This one itself is not bad, it got good resources but not only it’s way more expensive than the other ones, the worst part is you only get to “unlock 25 documents “ with a full month membership. DUMBEST IDEA EVER!! What’s the point of the membership then. If I can only unlock an amount of documents, I rather pay per document then for a full month. Let’s say you pay for a month membership and you use all your 25 unlocks in 1 or 2 days, your membership becomes useless. Whoever came up with that idea should win the nobel prize of stupidity..Version: 1.9.130
✓ Bad experienceVery bad experience. While purchasing membership it was showing 119 dollar but I charged with extra amount which is 165 dollar. After that i am sending them emails to refund my money but not getting any response. Can somebody suggest me to claim money or customer support.Version: 1.9.65
✓ Bad experienceI download for my cours BUSM 2115 HR. But it doesn’t have all the content available and also the tutors take long time to answer still got the wrong answer to three different questions..Version: 1.9.166
✓ Limited unlocks are not worth your time and moneyEven as a subscriber and premium payer you only get limited unlock. Half of this unlock are not even correct and useful you can exchange them or anything. They keep asking for more money to open more documents, so unfair. What am i paying for? A bunch of limiter unhelpful documents? Tutor questions are only always answered fast takes a tone of time to get back to you. NOT WORTH IT..Version: 1.9.88
✓ SCAMThis is a HUGE scam. I paid $150 for a whole year subscription and they told me after I used it $30 that I had “used it up” and would have to pay more. I have reported it as a scam and am working on getting my money back. Don’t ever give these people your money..Version: 1.9.173
✓ Money deducted nd app crashesI bought a 1 month plan through my iphone nd after the payment app crashed . I got deducted the amount but can’t use the app bcuz whenever i open it crashes . Nd whenever i login online it doesn’t show any subscriptions but in my phone it does . Pls get an update or help me in any other form..Version: 1.9.110
✓ Great website - can’t login to appI love Course Hero and have been using it for at least 6 years. Contrary to many reviews on here, there is nothing “scammy” or fake going on - the subscription rates are clear, and the documents are simply those uploaded by other users. You get to choose which ones you want to unlock. This is an extremely useful resource for college courses, and I would assume earlier school would be the same. That being said, I would love to give this app a 5-star rating, but I can’t. When I try to login, it gives me an error message. Not being able to login renders this app useless. Please fix!!.Version: 1.9.58
✓ Worst App & Site EverIve been a premium member for about 2 months now and all I can say is this is absolutely the worst website and app ever. After I canceled my monthly membership of $40 a month the website quickly became veryDifficult to navigate also on the app I decided to download it because I wasn’t able to see you the questions answered I had asked because it will only take me to my profile and then allow me to see the answers. Same issue with the app I ask a question and it refuses to show me the answer I will never purchase any other membership from this app and if you plan to I suggest you just get a chegg instead..Version: 1.9.93
✓ Scammer alert!Lost 115$ and got nothing, didn’t help me even 1 question and never got any reply for my refund. Never ever save ur card info in this app. Was so shocked, they took 115$ on my account and I was expecting only 6$ to get access. Biggest scam!.Version: 1.9.171
✓ Previews Don’t LoadI went ahead and got the annual subscription plan in order to help me with my college courses. After my payment, I was disappointed to see that the previews of the documents would not load. I tried restarting the app, restarting my phone, deleting the app and then added my information back in but it did not work (and it still isn't). I ended up wasting 15 out of my 30 unlocks just to see what the document was about..Version: 1.9.105
✓ Course hero needs an update ASAPYour app doesn’t load previews for documents. App Needs an upgrade ASAP..Version: 1.9.112
✓ Fake. Don’t trustFake. Don’t trust.Version: 1.9.109
✓ Tutor Questions aren’t fully submitting?The content itself overall is fine. I usually use the website on my laptop which is where I submitted 3 questions. They were kinda long I suppose. I also uploaded images to provide information necessary for the question to be answered. When I submitted them all, every single response I got from the tutors was that the question was incomplete or missing information. Obviously it’s not the tutors fault, but I wasn’t sure why they couldn’t see it. I tried opening the questions on my app and only about two lines were shown without any more of the question available. The images were provided. I have no idea why the whole questions weren’t shown, and it’s very frustrating! My comments on the questions that even gave a pdf link to the whole assignment didn’t help as no tutors seemed to be able to answer anything. Very confused and frustrated. I contacted support. I don’t expect anything too soon since I only contacted them very recently..Version: 1.9.71
✓ HorribleWhat a joke of an app. Whenever I ask a question the tutor never replies. I asked a question for my homework over 3 months ago and it is saying that the tutor is still answering my question. At this rate, I’ll be in my grave by the time my question has been answered..Version: 1.9.160
✓ Not recommendI don’t advise anyone to register on this app and buy subscription. They show different amount of subscription online and on app. Please be aware. It’s totally waste of money. They give you unlocks that we only have that much unlock. Like seriously? Than Why we get subscription for? Of your all unlocks used than we have to pay more to get unlocks. They are seriously making us fool. Even the solutions on this app are not right. This is the first time i am writing this bad review. As i seriously think that i wasted my money. Please be aware before registering..Version: 1.9.130
✓ HorribleIt’s terrible, don’t waste your money.Version: 1.9.2
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