Crossy Road App ProblemsHIPSTER WHALE

Crossy Road Problems & Troubleshooting and Solutions

4.6
4.66413 star

Total 631,321 Ratings

Common Crossy Road Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Crossy Road app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Crossy Road app's creator (HIPSTER WHALE) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Crossy Road iOS app crashes, not working, errors
  2. Crossy Road iOS app network issues
  3. Crossy Road on iOS has black/white screen
  4. Common Crossy Road issues
  5. How to fix Crossy Road payment issue while purchasing app or upgrades?


How to fix Crossy Road app crashes or not working?

  1. First, shut down the Crossy Road iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Crossy Road app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Crossy Road app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Crossy Road iOS app:
    1. Launch the Crossy Road App Store on your iPhone's display.
    2. Look for the Crossy Road app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Crossy Road iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Crossy Road app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Crossy Road customer support or visit the Crossy Road contact page to report the issue and get assistance.


  • crossy road problems & solutions and troubleshooting guide - 1
  • crossy road problems & solutions and troubleshooting guide - 2
  • crossy road problems & solutions and troubleshooting guide - 3
  • crossy road problems & solutions and troubleshooting guide - 4
Common Crossy Road Problems & Solutions and Troubleshooting Guide

How to fix Crossy Road iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Crossy Road app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Crossy Road black screen/white screen (blank screen)?

Follow the crossy road iOS app crash troubleshooting guide here ▲



How to fix Crossy Road payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Crossy Road site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Crossy Road issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Crossy Road development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Crossy Road is not responding
  • Crossy Road cannot be opened
  • Crossy Road login does not work
  • Crossy Road loads very slowly
  • Crossy Road no internet connection
  • Crossy Road does not load
  • Crossy Road always crashes
  • Crossy Road hangs
  • Crossy Road is causing errors
  • Crossy Road reduce battery consumption
  • Crossy Road does not start

Have a problem with Crossy Road? Report Issue!

You have problems with the app Crossy Road and you are looking for suitable solutions to fix the errors?

Please wait! Crossy Road facebook community issues loading...


Why should I report an issue with Crossy Road?

  1. Pulling issues faced by users like you is a good way to draw attention of Crossy Road to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Crossy Road customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Crossy Road.
✱   Crossy Road Report & Feedback Form
Similar problems with the app Crossy Road
Brain Test: Tricky Puzzles problems and troubleshooting and solutions
Brain Test: Tricky Puzzles Problems & Solutions and Troubleshooting Guide

Brain Test is an addictive free tricky puzzle game with a series of tricky brain teasers. Different riddles and tricky t...

Royal Match problems and troubleshooting and solutions
Royal Match Problems & Solutions and Troubleshooting Guide

King Robert needs your help to restore Royal Castle’s former glory. Break the obstacles and combine amazing power-ups to...

Twisted Tangle problems and troubleshooting and solutions
Twisted Tangle Problems & Solutions and Troubleshooting Guide

Welcome to a unique puzzle experience ! The immersive 3D knot-solving game will challenge your mind and captivate your ...

Adventure Island Merge problems and troubleshooting and solutions
Adventure Island Merge Problems & Solutions and Troubleshooting Guide

Welcome to Adventure Island Merge, the perfect combination of merge challenge and island adventure! Embark on an epic ad...

Poppy Playtime Chapter 1 problems & troubleshooting and solutions
Poppy Playtime Chapter 1 Problems & Solutions and Troubleshooting Guide

You must stay alive in this horror/puzzle adventure. Try to survive the vengeful toys waiting for you in the abandoned t...

Five Nights at Freddy's problems & troubleshooting and solutions
Five Nights at Freddy's Problems & Solutions and Troubleshooting Guide

NOTE: Remastered version from the PC version. A device with at least 2 GB of RAM is required for this game to run proper...

True Skate problems & troubleshooting and solutions
True Skate Problems & Solutions and Troubleshooting Guide

#1 game in 80 countries. Loved by millions of skateboarders all over the world. "True Skate is clearly something specia...

Papa's Cheeseria To Go! problems & troubleshooting and solutions
Papa's Cheeseria To Go! Problems & Solutions and Troubleshooting Guide

-- ABOUT THE GAME -- Papa's Cheeseria is kicking off its grand opening with a special performance by the high-energy ...

Check Out How to Solve Problems or Issues of Related Applications
Crossy Road Castle Stickers problems & troubleshooting and solutions
Crossy Road Castle Stickers Problems & Solutions and Troubleshooting Guide

They’ve crossed streets and climbed towers, now the Crossy Road crew is hopping into your iMessages. Share stickers o...

Piffle problems & troubleshooting and solutions
Piffle Problems & Solutions and Troubleshooting Guide

Discover Piffle a cute arcade puzzle game full of adorable characters and...cats! Put your cat onesie on, quest throu...

Crossy Road+ problems & troubleshooting and solutions
Crossy Road+ Problems & Solutions and Troubleshooting Guide

Hop back into the adventure with Crossy Road® re-imagined for Apple Arcade. Join Crossy Chicken to collect all the ...

Crossy Road Castle problems & troubleshooting and solutions
Crossy Road Castle Problems & Solutions and Troubleshooting Guide

Bring your friends and see how far you can get in this endless spinning tower of arcade fun! Keep climbing as high ...

Crossy Road Castle problems & troubleshooting and solutions
Crossy Road Castle Problems & Solutions and Troubleshooting Guide

Bring your friends and see how far you can get in this endless spinning tower of arcade fun! Keep climbing as high ...