Carnival HUB App Positive ReviewsCarnival Cruise Lines

Carnival HUB Positive Reviews

4.6
4.67353 star

Total 175 Positive Reviews

Carnival HUB App User Positive Comments 2023

Carnival HUB app received 175 positive comments and reviews by users. Can you share your positive thoughts about carnival hub?

Please wait! Carnival HUB Facebook comments loading...



Carnival HUB for Positive User Reviews

Our First CruiseMy family and I just finished our first cruise on the Carnival Magic and we enjoyed ourselves tremendously. We took a 7 day cruise to the Mexican Riviera with stops at Cabo San Lucas, Mazatlan and Puerto Vallarta Mexico. We had done our research and spoken with family and friends that had cruised, but not until we experienced a cruise for ourselves could we truly understand what they were telling us. From the moment that we boarded the ship we were welcomed with smiles and kindness everyone going out of their way to help us . The stewards were awesome everything we ask for the brought and the towel animals were awesome, our dining staff greeted us by our names all trip and there were 7 of us, we were able to try foods we would never have ordered and ate more then we usually do but that’s part of cruising. Our cruise director was great and the shows amazing the ship had things going on all day or you could just relax and enjoy the sea. The captain and his officer were as friendly as the whole staff on the ship. My family and I just want to thank Carnival Miracle for making our first cruise so amazing we are definitely coming back..Version: 3.1.9

A Must HaveThis App was so fantastic and contains everything that you need to know whilst on a Carnival Cruise, from your booked shore excursions, to what you’ve spent and of course all the days happenings. I haven’t come across an App like this for other cruise companies, so well done Carnival.Version: 2.2.3

Works overall quite well.We’ve just done 2 back to back cruises on Carnival Celebration. Great ship all round. The App has improved over past 3 years since we last used it. The ‘chat’ works well (shame it can’t handle images), the dining booking facility is quite good however it wasn’t very accurate and it often took 10-20mins longer to get a table than the App stated? Ie. The app says “less than 10 mins” while you wait for 20 mins? Overall the app is useful and worth using..Version: 3.17.1

Great AppJust got pff Carnival Victory and the app worked well and was helpful on planning our day getting around tge ship.Version: 3.0.1

Must haveThis was great for being in the ship. My family could text via the app and not need to worry about fees via cell provider. Also I was able to keep track of the sail and sign account and see what was going on daily, Among the countless other features!.Version: 3.16.0

Carnival SplendorThis is our first cruise. Cruising with Carnival from Sydney to New Caledonia, Neumea and Mystery island was a wonderful experience. The crew member were so friendly and helpful. They keep the ship clean and comfortable. They work tirelessly. The room always clean when you go back to your room- 9/10. Pak Dewa always keep us informed of what is on and be early to get your pass-10/10. The food at the Buffett was plentiful and so much choice. The waiter always clean tables straight away. The restaurants were fancy, the food was 8/10. The entertainment was amazing. I like musical, love and marriage show was hilarious. But karaoke was always too long to start. I would love to see more routine of line dancing or exercise in the morning. Thank you Carnival for the lovely and enjoyable experience..Version: 3.19.1

Worth downloadingOverall I found it useful. I paid the $5 for the chat and it was very helpful to be able to have that while cruising. We had a group of 12, so being able to communicate while on board was useful. The app did have some bugs, the chat feature didn’t always connect to the WiFi, or the messages didn’t always come through, but I imagine that has something to do with the thousands of people using it on board the ship. Overall I found the chat feature worth it. I also liked being able to see the pictures right in the app. I would suggest having the photographers scan the room cards in the future so you don’t end up with random people added into your app photos. I wish the planner feature would sync your excursions or spa days into it so you could see what you already had planned for the day and then be able to plan other ship activities around it. Another thing that would be a nice feature to add is being able to see where you are at while cruising, much like you can while you are flying. Just a thought for the developers in the future. Overall I would recommend the app. It was helpful to have and I liked the chat feature..Version: 3.0.7

Handy appUseful app. Chat facility should be free. Prefer a paper menu, which was given. Timetable for entertainment was good..Version: 3.20.0

Worked great.Had no trouble at all with the app, first time cruising, found it very easy to understand..Version: 3.11.0

Work in progressGreat for what’s on, where/when to eat, account balance etc Sadly the main feature I wanted “chat” was unreliable and disappointing. Part of a group of 40 people my <13yo could only link to immediate family. We wanted all kids (9-23yo) to have continual contact which couldn’t be provided. I suggest a parental link to authorize “other” contacts That said I would still sign up for it tomorrow as it’s better than nothing and as a very new ap I’m sure will improve with regular updates.Version: 2.0.4

IndispensableTrès utile en croisière..Version: 3.17.1

Carnival Magic reviewWe had a fantastic time on our Carnival Magic cruise. We got off the ship yesterday and already are planning our next cruise. The staff were phenomenal - every one of them were so polite, kind, helpful and made our trip an unforgettable experience. I would particularly like to mention I Made who kept our cabin so clean and sparkling and our two waiters in the Northern Lights restaurant Aldrin and Arnawa who were so attentive and fabulous. They really all were wonderful and made the cruise so special for us. We also loved Malcolm the head of entertainment and his team. They were first class entertainers. We have one criticism - we were sat with fellow British people and they were awful - it really isn’t your fault, but they were drunk each day as they had the drinks package and it made our meals a little miserable. We asked to move, but it wasn’t possible. We loved sharing tables with other people on the ship. Particularly at breakfast time. We met such lovely Americans and all different nationalities. But it would have been wonderful if we could have been moved from the table at dinner that we had been allocated. That honestly is our only complaint. I would like to thank Carnival for giving is the most wonderful experience and we can’t wait to travel with you again. Thank you one and all. Susan Jamson.Version: 2.2.4

Excellent!Easy to use, informative and messaging service whilst on board is very helpful.Version: 3.1.0

Easy to useWay more features when on board. Once on ship the app is everything from your map, activity planer to diner menu, love it!.Version: 3.17.1

Carnival app. Simple upgrades could improve greatlyThe app was great, but could be upgraded quite simply to make a large improvement. Firstly, including a comment section in the table booking function for the restaurants. This would allow for guests to request certain areas, / or server sections. Currently, when you book your table you then have to go and speak with the front of house manager and then wait again. If you could request in the app the staff can notify when your requested table is ready. Secondly, maybe an upgrade so when you select an activity it can direct you to the right lift/area..Version: 3.17.1

Great appEasy to manage Excellent for restaurant réservations, activities, invoicing, planning. Still a few bugs for weather, time..Version: 3.15.1

Very UsefulThe chat feature was very helpful. Although it sucked to have to pay $5USD for each person. I liked the what’s happening and the ship map, helped find my way around..Version: 3.15.1

FabulousWas a great app for finding out what was going on and marking your favorites as it then sent you a reminder when something you’d marked was coming up. Also the chat section was great and for us worth the $9 a head to keep in contact with the kids. One improvement would be if there was a gps tracker component to see where your family chat members where if they didn’t see or respond to messages. I did see messages disappear into cyberspace though so that needs fixing. Otherwise great..Version: 2.2.6

Excellent addition to the cruising experience!Just used the Hub app for a ten day cruise and found it to be fabulous! Seeing what was happening around the ship, where to eat, daily menus displayed, account details, port info etc was super. An additional feature that would be helpful is gangway location. Other cruise lines should initiate something like this!.Version: 2.2.0

KaizadAwesome shop Awesome people.Version: 3.10.3

Cruised Once Again With You!!Loved our Mexican Riviera Cruise. Great staff+ Great ship =Great Time!.Version: 3.0.4

Minor issues- but overall, pretty goodOverall the app works quite well, you are able to track spending, set reminders for activities you don’t want to miss and if you purchase the messaging app, you are able to find people, or meet your group - if the chat is connected and the app is still running on their phones. Messages were helpful, but they were also the thing that didn’t work the most. As you have to leave the app running, they may not be delivered. We had wifi issues at the back of deck 8, so messages wouldn’t always go through. And even though activities were listed, o still carried a funtimes as it was easier than loading it on the website. Being able to read the dinner menu in advance was great so we could make arrangements early. I would use this app again, as it made finding people in our group, or meeting up at activities much easier..Version: 2.2.4

Super Cool AppThis Carnival hub app is a game changing! It’s very detailed, very helpful, updated very fast and very easy to use. From all the booking activities, dinning options, wifi connections, it was so cool to have it as a cruiser assistant! It is really awesome! Just remember to download it before you start your cruise! Happy Cursing!!.Version: 3.16.0

Carnival cruise Horizon Christmas 2022Despite all the craziness we went thur to make our first Cruise it was amazing from the time we boarded to time we got off. Everyone was nice in helping us get what we needed , just to let you know it was a snow storm & extremely cold we flew Southwest Airlines only to sit on plane for 4hrs before we left to our next destination which was Atlanta made it there & they cancel us till in the morning got tickets to fly into Ft Lauradale that morning so we slept in airport, now it’s time to board but not enough workers so we been delayed for two hrs now mind you we have to be on that ship by 3pm we get to the next airport waiting on luggage none so we put in a claim & we knew it was nothing but the devil we said we getting on this ship we came to far & been thur too much, we made it y’all with nothing , but when I say Carnival staff was amazing they made us feel like we had nothing to worry about. We had a amazing time with Cookie omg Cookie was the highlight of the ship for me, and the workers at guest services April, she rock took good care of us, our guy Antonio who took care of our room everyday was just awesome. In the Victoria secret store the young lady precilia was so helpful got Toiletries for us free. God put us just where we needed to be with the Best cruise ship & workers again Thank you all for everything, we are planning to bring our family on the next one. Thank you all from the bottom of our hearts James & Velma.Version: 3.16.0

Keep track of the funIt was very good to keep track of all the fun happening everywhere on board, specially enjoyed “My planner” It would be nice to add on the next version the capability to join the queue for the shuttle tenders from the app, maybe a virtual queue or check-in, so that way you can avoid the congestion around the theatre to give out tickets. Also, the app would let you know when it is your time to go and catch the shuttle (sometimes the PA can’t be heard easily) Otherwise great app!.Version: 3.15.1

Very easy to useWe loved using the app whilst on board our very first cruise this January 2023. It was very easy to use and we found our way around booking and finding out what was happening easy. One thing we would love to see on the app would be the map showing where we were at any given time and the speed and latitude and longitude as you could view on the tv channel. As we loved seeing that info and would be great to view it whilst out of your room, which was most of the time lol. Can’t wait to use it again on our next cruise!.Version: 3.17.1

Fantastic idea!The Carnival Hub app is a fantastic idea, a great inclusion especially for families and groups that attend seperate activities to keep updated with where everyone is and what everyone is doing. I particularly liked that it had the schedule on there as well as your account information so you didn’t have to take the fun times with you always and you didn’t have to go to guest services or one of the self serve machines to get account info, it froze a few times when scrolling or clicking on some activities but nothing to create a negative experience. Single best feature that’s been added recently and makes life on board even easier! Great job!.Version: 3.0.1

Using the Carnival Hub AppWe just got off a 7 day Carnival Cruise aboard the amazing Carnival Dream. The Carnival Hub App allowed us to quickly keep up with everything happening on the ship, where to eat and what shows to see. The app makes it convenient to stay connected and to know what is going on on the ship at all times. The new dining table request feature allowed us to request a table before heading down to the dining room and when our table was ready we were notified on our phones. Just amazing! The app also allowed us to keep an eye on spending and allowed us to book excursions right from our phone! The chat feature allowed us to text and easily locate on another anywhere on the boat. We have been on a cruise before but this time we paid for the Social Internet and the Chat. It was so cool to not only be able to communicate with others in our group but also use Facebook Messenger to communicate with family and friends back home. We were all so excited to be able to post our photos for those not on the cruise! They all felt as if they were there. The free Carnival Hub App is a must for your cruise. I also highly recommend paying extra for the chat feature as well as the Social Media package. It will make your Carnival experience even more awesome! Thanks Carnival! We love you!.Version: 3.0.7

Very helpful AppUsed the app numerous times a day whilst on our three day cruise..Version: 3.0.1

Amazing!Just used the app on our 12 night cruise from Sydney to the Pacific Islands. The app was amazing at letting us know what was happening around the ship. I also loved that you could see the menus for the restaurants in advance so we could see when we wanted to go to the dining room or the Lido buffet. It was great to be able to see your statement at anytime so you can keep track of how much you’ve spent without having to go to a kiosk or guest services. Really loved the ship maps and open times of the fun shops and other areas of the ship. Can’t wait to use the app on our next Carnival 🛳️ 🌊 🏝️.Version: 3.19.2

First time cruiserThis was my first time just a lovely time plenty to do really nice food what can I say about the staff very very friendly this was a holiday of a life time for me.Version: 3.0.7

Carnival DreamWhat a much needed relaxing and great vacation we had on the Dream! Wayan our room steward was so welcoming, friendly and did a wonderful job on keeping our room clean. My favorite part of the day was coming to the room to see what towel animal he had made for us. The bed was so comfortable we got in some much needed sleep. We went to dinner in the scarlet dining room every night to see Henry & Jester. These 2 guys are welcoming, friendly, funny, genuine and so entertaining. They made delicious recommendations on what to get and encouraged us to try something different as well. It was truly a pleasure to meet them. All of the dinners we had were just fantastic, we did like the smaller sizes of the apps to be able to try different ones. We were addicted to the coin pushers in the casino and had a fun time playing those. Honduras and Cozumel were awesome places to discover and it was made easy being able to park at the pier and just be able to walk on and off the ship. Belize wasn’t our favorite it also was a 2 hour wait just for a tender so we waited longer for that then we were in Belize. We were really surprised and enjoyed the on board champagne and also enjoyed it New Years Eve, what a treat! Overall our trip was relaxing, adventurous, entertaining, fun and unforgettable! Thank you for a fantastic time!.Version: 3.10.1

Great for communicatingWe once took walkie-talkies to communicate. This allows texting each other for $5. My only complaint is that it doesn’t vibrate if the sound is turned off on your phone. That means you can miss messages if you don’t happen to see them pop up on your screen. You get so much for free that you should definitely download this app even if you don’t want to pay for chatting each other. It has a list of events going on, so there is no need to carry a copy of Fun Times around or go back to the room to look at it. There is a list of what is currently open for dining. You will have your assigned dinner option with the menu for that night. We used to try to go by the dining room every day to see what was for dinner, but no more. You can even order a pizza and have it delivered in the app. You can check your sail and sign account. You can even separate the account charges by person if that would help you in checking the balance. I actually used all these features except ordering pizza. I think it is also worth noting that the people you can chat is not limited to the people you came with. You can chat with anyone else who paid for the chat feature. There is a search for you to find there name and add them as a friend. The cruise director even encouraged us to chat with him on the app..Version: 3.0.5

Carnival Sunrise March 2, 2020We were supposed to go to Jamaica, but due to Covid-19 Jamaica had turned 1 cruise ship away. The day before we were to board I called them because I wanted to know if we were still gonna get to go to Jamaica or not because if not I wanted to discuss different options. I was advised that they didn’t see why we wouldn’t and all that. I get things change due to unforeseen circumstances but we were on the boat less than 4 hours before they told us we would be going to Cozumel instead be cause they didn’t want to risk being turned away. I REALLY wish you all would have gave us a choice to take our cruise at a later date because I would have waited! All that being said, I want to thank the staff and crew on our ship for their extreme kindness and extraordinary service. They were on top of everything. They even somehow knew to have a sharps container in my room because I am diabetic. I’m sure I filled it out somewhere lol but I was so appreciative. It was all the little things they did to make us comfortable! Our head waiter Wilfredo and his amazing team took such good care of all 8 of us girls, called each one of us by name, and were so polite! Thank you again for a wonderful cruising experience and I will definitely cruise with you all again!!.Version: 3.1.12

Good app!Nothing wrong with the app itself. Allowed you to see all the daily activities on board the ship and select the ones you were interested in attending. This created your own personal schedule and sent you notifications reminding you when they were about to begin. The only downside was the ‘chat’ feature. As the ship’s wifi (especially in busy places) like the pool area a buffet were sketchy, you had to constantly connect to the wifi or reload the app in order to send or receive message. Overall, it is an added improvement on the cruise experience..Version: 3.1.10

❤️❤️❤️Super pratique lors de notre croisière !.Version: 3.17.1

Meal times in the dining roomThe only thing that I can see is confusing is when you book in for the dining room for two people and you go as you have been paged to be asked if you want to Share a table ? When you tell them that you booked only for two you have to wait another 10 or so minutes this could be up to 20 or so ..Version: 3.17.1

A great app that makes life a lot easier onboardFantastic app. Daily schedules, updates and info along with menus and showtimes etc. We paid for the messaging capability and it was worth every cent - being able to contact one another on the ship is a huge advantage..Version: 3.0.7

GreatUsed this twice, on Magic and Horizon and I’d be lost without it, fab for keeping up to date with what’s happening and useful maps of ship Looking forward to using it for a 3rd time soon.Version: 2.2.4

Brilliant!The Hub was the best addition to our Carnival Adventure. Having every bit of information at your fingertips, from what’s on to account balance, was the best thing. Booking a table was so easy and them notifying you if there was a wait was great. You didn’t have to stand around in crowds at the doors eating. The daily schedules were handy on your phone too. Much easier than trying to reach a piece of paper. The chat made it so easy to stay in contact with family and friends. It made co-ordinating meeting points and finding friends so much easier. Definitely worth the extra couple of $$ spent on Chat room. We loved it. A+++.Version: 3.19.1

Almost perfectThe app was great. The what’s happening feature was extremely helpful. The chat option, I could see being very helpful for many people. The only thing I would’ve liked to of seen improved upon are menus loaded for each of the restaurants..Version: 3.17.1

Communication is keyHaving the app with all the daily information downloaded and readily available was awesome. We were able to save the sessions we wanted to attend to our favourites so we didn’t miss out on anything, we also got reminder notifications too. To use the chat was $9pp and I thought that was a bit steep considering the price we have paid to actually go on a cruise, especially if your cruising with 6 people. The app really helped while on the cruise!.Version: 2.2.6

Great App! Must have for your cruise!Great app! We loved it and used it several times a day during our 12 night cruise. Definitely worth downloading it!.Version: 1.2.9

It was great just annoyed me by dropping out a lotI found it great as being a child, it was great telling me what time stuff opened and closed. IT was soo good to have the texting so I could get in touch with my mum and brother if I was lost or needed something!! Thx for being great definitely will use this on my next carnival cruise!! My only dis about was that it would sometime drop out and that annoyed me if I was running late for something and needed to where it is but it would of had dropped it so that’s my only dis about it! 👍🏻.Version: 3.0.1

Carnival EcstasyI’ve had the greatest time on my first cruise to Cozumel and Yucatán MEX. My housekeeper Todding was awesome and always checked on me and made sure that me and my roommate had everything that we needed. My waiter Carlos from Wind Song dinner restaurant who is originally from Peru was fantastic and he always made sure that we had the best service and well flavored meals. We never had to wait for a long time for our food and he told us the best meals to pick each night based on our appetite. The cruise director Tyler was phenomenal!!! He always was the start of the show when it came to night parties on the upper outside deck, deck 10. Tyler was also very complimentary about his staff calling them a family and allowing for the guest to take a picture of the staff in the Blue Sapphire stage room. He even complimented my cowboy hat as I was leaving the ship on our departure time when it was time to leave the ship at the end of the cruise. I would highly recommend going on a Carnival Cruise at least once or twice just to get the experience to travel by ship and the extraordinary guest service you can ever have when being on a vacation. I mark Carnival Cruise with 4 stars because any company can always do better and improvement is always needed; however, Carnival Ecstasy does deserve 4 stars as I would like to go on another Carnival cruise knowing that l’ll have the best guest service, be feed well, and have endless entertainment throughout my vacation time..Version: 3.11.0

Essential companion on any cruiseThe Carnival Hub app will definitely help you get the most out of your next cruise. It’s free, easy to use and full of good info. My suggestions for improvement: 1) Guided directions from where you are now to where you want to go, kind of like Google Maps but using the ships internal floor plans ... we found ourselves getting lost on the ship, ALOT!! 2) The ability to chat online with guest services in real time, right in the app. This would be great for reporting issues and asking questions. 3) a list of key phone numbers e.g. guest services, restaurants, gym, day spa, your room steward 4) menus for all of the bars and restaurants, with links to book online. 5) Access to the safety videos so you can view them in the app (Shaq is awesome by the way!!!).Version: 3.1.8

Hub appWe found the hub an excellent information tool but had to bring our phone everywhere in order to know what was happening. Didn’t like that around the pool area. We did like a paper copy of events for each day but understand costs associated with that. Occasionally the hub was slow connecting but we got in. If there is a barcode on the sign and sale card why can this not be connected to the phone and used instead of the sign and sale. The hub was awesome to use but depending on your phone technology capabilities. Loved the reservation option but some older people don’t have phones and it seemed to congest the area in front of the restaurant..Version: 3.17.1

Great appFantastic app to keep in touch with family and friends onboard and keep up to date on what’s on and what restaurants are available. Was awesome for kids activities as well. Couldn’t imagine cruising without this app now. Loved it!.Version: 3.1.0

Carnival Valor, January 4-8th 2020It really was amazing. All the staff were super kind and never let someone have a dull moment. Daniel, the Circle C leader, treated my child great. She came home telling how she loved it and how she wanted to go back. It was surprising because she never wants to go to her youth group stuff, but this time she was all for it. Daniel treated the kids with respect and was super kind and great to each and everyone of them. There was never a bad time in there. He always made us smile and had us doing fun things we all enjoyed. He makes each and everyone of the kids feel special. He participates in all the activities and treats everyone like they aren’t any different. My child always was smiling when in there. He honestly was amazing. Abbey, the fun squad person, she was great also. I always went to her the stuff she hosted. She has a great sense of humor. I usually don’t like bingo, but she had me going to all of them because she made it that much better. She would make us laugh and make us just have fun. Her doing anything made it great. The waitresses made everything enjoyable at dinner. They had great service. It was honestly, a cruise my children and I will remember. They did anything and everything they could to make sure all guests were having a blast. So, it was great. One of the best I’ve ever experienced. #SarahforPlaylist.Version: 3.1.9

Planning your day.The app was great for last minute notifications and to help plan your day so you don’t miss anything. Chat didn’t work most of the time but refund took minutes. Read menus we enjoyed deciding and thinking about dinner or breakfast next day. If we forgot time of show etc we simply looked it up..Version: 3.17.1

Gary RushThe cruise was phenomenal. Our room steward was the best along with our waiters for dinner. However, I feel although there a protocols in place for disembarking that I think it should be done in abetted fashion. Even if staffing needed to man the floor levels by the stairs and elevators. Also, I have later found out that other guests had fallen ill and to the point some sought on ship medical attention and others have since arriving home. Several have suffered flu like symptoms yet with the recent quarantine of a ship in Italy for the C virus I find it hard to not inform guests of proper hygiene and to be sure to inform guest of said situations if there were problems. While in Costa Maya I had noticed the ship that was docked by ours had EMS personnel standing outside with masks on. That should have risen a red flag to staffing personnel on the Breeze and then dealt with in whatever manner needed. Here I sit at home with my wife who is down sick and it all stemmed in the past 48-56 hours from being on the ship. Please be sure to make not of this. We did enjoy ourselves for the most part and have discussed in scheduling another cruise. But keep in mind that sometimes the little things that aren’t addressed can make the determining factor in which ship to sail with next time. Otherwise thank you for our time with you..Version: 3.1.10

AMAZING!We just got home from our Carnival Cruise, although the chat feature costs $5 USD per person in your party, it came in very handy and we definitely got our moneys worth. The notifications for the daily events were great and helped up not miss the things we really wanted to do! Being able to quickly access our account summaries was nice and the wall of memories made it feel like everyone on the ship was on vacation ~together~. Special thanks to our cruise director Marty, and the wonderful crew whom severed us!.Version: 3.17.1

So HandyThe App made following what was on so much easier. Each activity, show etc, while also listed on the daily ‘What’s On’ delivered daily to each room, had a full description so it made it clearer what the actual event was. It also included daily menus so we can peruse prior to dinner. We were also able to keep an eye on our account to make sure all charges were correct. So much other useful info to be found via the app including weather, itineraries etc. Found the app so beneficial..Version: 3.0.6

Carnival HubThe hub was awesome ,though still did miss our daily news up dates in our room everyday.I know could get them from the coffee shop or from customers service desk but if you can find a way to include dress attire for every night for in the dinning rooms what make life easy for all your passengers on board to organise their dress codes for every night but over all the carnival hub is a good idea ⭐️⭐️⭐️⭐️⭐️.Version: 3.15.0

Fantastic AppA fantastic app to keep up to date on the ship. Unfortunately there were a few glitches with the app freezing, which I’m sure will be fixed in time. Overall very happy as you could always check what was happening where on the ship with alert reminders of activities which you like. We particularly loved that we could see the menu in the main dining room before going. Helped us to make dinner time that little bit quicker with kids and something to look forward to each night rather than snack throughout the day. Well done Carnival..Version: 3.0.7

Great Vacation and Customer Support!!!I’m completely impressed with Carnival’s attention to detail since embarkation all the way through disembarkation. The staff when far beyond to meet our needs. I want to special thank Mariana from Carnival Sunrise onboard guest service for helping us. This was our first cruise and we are really pleased with our outcome. The food was also really good. They had a lot of different types of restaurants where you can eat for free during the day and a very nice restaurant at night for free also. The dining restaurant offers a premium menu where you can get a three course meal per person. I was so impressed with the quality of the food specially at the dinning restaurant. Carnival staff were very attentive, polite, and educated. We had some issues with Jamaican customs which delayed our entry to Ocho Ríos for more than 3 hours. Carnival refunded immediately the full excursion tickets and were able to change the length of the excursion to only three hours. They only charged for the three hour tour. We really enjoyed stopping at Bimini. The beaches are amazing. Overall was a great experience. Thank you Carnival for such a great holiday! 😀.Version: 3.10.1

Great appApp worked really well, great to see the schedule and got reminders of what activities I was interested in. Easy to book dinner reservations, which meant we never had to wait to be seated (we had any time dining). The chat worked well but sometimes dropped out. Definitely worth getting the chat as it meant we could do our own thing and meet up whenever we wanted.Version: 3.16.0

Definitely get the app for your next Carnival cruiseGreat app. Has lots of info from What’s Happening, being able to have your own planner, food menus, drinks, chat function with friends/family. Chat function only costs $8 for the whole cruise. Also have an account summary so you can check your daily spending. Enjoyed the wall of moments where people uploaded their holiday photos. Even better, the app is eco friendly - saves having to print lots of paper that gets disposed or having to queue at guest services. You can book restaurants and do restaurant check ins from the app. Do yourself a favour..Version: 3.18.0

WonderfulThis allowed us to know exactly what is going on when. Loved the fact that we could save our favorites and keep track of all events..Version: 3.17.1

Overall quite goodI found it useful to check on the itinerary, account summary and restaurant menus. I really liked that you could view the itinerary and restaurant menus for future days. The time wasn’t updated when the clocks went forward one day which was a bit confusing. Overall good to have..Version: 3.1.8

Love the design, but…This is a great idea and so the feedback doesn’t lessen the score but it begs for improvement. 1. Chat inconsistent. It logged me off at least 3-4 times a day and difficult to reconnect. 2. The dining app is a big fail. Our first night we waited 2 hours which wouldn’t have been so bad because we were happily seated on Lido deck waiting for our table. The app suddenly changed from 60-70 min. Wait to 10-20 min wait and then <10 min wait. For. Over. An. Hour 1/2. We stood at the door. No one had a clue. Finally after two hours we were seated at a table for 8 and we had 10 people. The next night was worse. We came and checked in early which is what we were told to do. Waited forever again and finally seated at two different tables. The tables had two different waiters and the service was an hour apart. Half our party left without us. To be clear since we had a party of ten we registered with app and checked with hostess per instructions. All that to say the idea is great. If it worked. The take away for me is book the cruise early and get early dining. Your time dining is anything but “my time”.Version: 3.19.2

Love the AppGreat app; if I could make one change though, I think adding the ability to be able to make calls between your travel companions would be an amazing addition. Other than that it’s easy to navigate through the different areas of information and a great way to keep track of what’s on and set out your plans for the day (if you have any of course).Version: 3.19.1

AMAZING CRUISE EVERJust got back yesterday from Carnival Vista Cruise and just can’t say enough about all the hardworking crew that made this vacation possible!!!!!!! Spent a lot of my free time at the Cloud 9 Spa and everyone there is fantastic..... everyone makes it a point to remember you and greet you by name even without you having your card displayed....... to me this is amazing considering the amount of guests that go thru there...... guys at the gym are great!!!!!! Flavio, thanks for all your help and going out of your way to help me out after my ankle sprain on one of my excursions, I can’t even thank you enough for that! Pedro, our Cabin Steward, you are amazing and your efficiency is greatly appreciated. Going out of your way getting us fresh robes, extra pillows and even a fan..... can’t thank you enough.... and what can I say, our Cruise Director Matt Mitcham just makes your days fly by super fast, you are the life of Carnival Vista Matt, you made our vacation absolutely AMAZING!!!!! Your interaction with the guests is admirable and Carnival Cruises is LUCKY to have you on their staff!!!!! To EVERYONE on staff on this week’s sailing “THANK YOU FOR YOUR AWESOME ATTENTION TO DETAIL AND ALL YOUR HARD WORK IT IS GREATLY APPRECIATED”!!!!!! See you soon!!!!!.Version: 3.1.8

Simply greatSo useful when on the fun ships!.Version: 1.2.5

Awesome!The app worked seamlessly throughout our entire cruise.This app made organizing our daily activities so easy. We could check the wait time at restaurants, put our names on the wait list, pre-check the menus, see what was happening on the ship, book spa and excursions. We really felt connected to everything happening on the ship. This app really made things very easy. Awesome!.Version: 3.17.1

Very HelpfulA must have if you’re taking a cruise. Make sure you download prior to sailing and get family or other passengers in the group to do the same. Great App and a great cruise..Version: 3.0.1

AMAZING 1st TIME CRUISE!!!Where do I begin??? My husband & I are senior citizens (73 & 68)… had never been on a cruise in our life & I (we) enjoyed ourselves soooo much!!! Having a balcony room truly did it for me!!! I’d wake up at 3 or 4am & sit out on the balcony- reading my Bible & praying to God!!! This was such a wonderful experience & I look forward to more cruises in the future. Neither of us are tech savvy- therefore we needed much help scheduling our dinner reservations or ordering room service on our app… but allllllllll the staff was helpful- Our room (7283) attendant (Evangeline was a jewel….. the day before returning home she told us to tag & set our luggage outside our room so we wouldn’t have to worry about getting it downstairs (we had no idea that was an option!!)…. She then informed us to call for wheelchair assistance for my husband (what a blessing that was!!!) Yesssss, there was so much we were unaware of, but at least we have a lil knowledge now & we’re ready for another sea adventure 🙌🏾🙌🏾🙌🏾🚢 OMGoodness & I can’t forget allll the delicious never ending food!!! GUYS BURGERS- BLUE IGUANA 🦎- ROOM SERVICE - SAPPHIRE RESTAURANT etc etc etc…..what a memorable vacation experience!!!! Carnival Breeze you outdid yourselves …. I miss y’all already!!🚢🚢🌊🌊❤️❤️🙏🏽🙏🏽.Version: 3.19.2

Girls CruiseI have never cruised in the summer I found the cruise to be very child friendly. I am a grandma and I would take my grandchildren. Not only did the Breeze have a great water park play area they had comedy shows that were PG and only for children! I was only cruising with a19& older group and I did not notice the kids on the cruise for the most part. There are areas on the ship that are cruise ship where you can be totally away from everyone if you explore. I was however very disappointed in the summertime sit down breakfast menu it was not as good as the past cruises we were on and I did miss having dining menus in the nicer restaurants and at sit down get served breakfast. Perhaps the food choices are better in the winter cruises we have taken or perhaps it was from Beinf in such a large ship The Breeze is the largest ship I have been on but it had more for children. Water slides, put putt outside exercise equipment, basketball area etc. This ship is designed more for family vacations! I would go again in summer and take my grandkids and think the whole family would have a great time💕🐝.Version: 3.11.0

Good for what’s happening on board does freeze occasionallyWe loved having this app on hand whilst on board to get events for the day and compile a favourites list for things to do. You have to subscribe to the chat function which was useful for 5 of us but at $9au each I feel it’s something that should be included with your ticket. The app was a little glitchy- freezing etc. if you have a VPN it will freak out and drop you off the carnival wifi network it’s not secure- I had to delete my VPN to stay connected..Version: 3.0.1

Very useful appIt made our cruise very easy to keep in contact with each other and also to work out what events we would do. We could keep tabs on our onboard spending as well as booking our restaurant dining with people we met on the cruise, letting us know when our table was ready. You could also view the menu each day and decide what delicacy you will eat prior to dining. All in all a great app..Version: 3.17.1

Wowowowowowwowo!This was our first cruise together I had cruised several times and had fun, but seeing my girlfriend ene hoy a cruise for the first time was amazing everything was new to her and she was so happy. To be honest I expected the staff to be a bit down with Covid and everything but they where just as happy to have us as we were to be there. The entertainers where awesome all ove the ship but the Playlist Entertainment was the best they did dance lessons all Over the boat and the shows are night where great and the way they involved us was great. We played bingo, enjoyed trivia, and games and so much more and by the way we won two trophies. It was only 5 days 4 nights the next will be longer for sure. We had coffee from the ocean plaza shop awesome, we only missed one of our dinners and attended all the other and the service staff (Jason) and his team were amazing who cared about the good they were a blast but the food was good too. We didn’t get off in the Bahamas but it was a great day in the ship. We did get off at Half Moon Cay enjoyed the beach ate BBQ and back on the ship for more games and activities. Cruising is the best vacation ever. Carnival thank you for making our week. See you soon. BTW the app is awesome u have everything u want or need to do is at the tip of your fingers..Version: 3.8.1

Good but group chat needs improvementI’ve just been on the Carnival Glory to Western Caribbean with a group of approximately 35 people. Though the app was useful in terms of general information i.e. what’s happening now, account summary etc etc the group chat didn’t work so well. The messages were delayed sometimes and didn’t go through at all. It made communication rather difficult ....Version: 2.2.4

Was a great addition to our cruiseLoved this app. At times it was a bit glitchy, but overall it was great. I loved the chat feature, definitely worth paying a little bit extra to access that and text message our travel companions. Being able to look up activities and menus for the week was very handy. The only thing that I would suggest is to add all activities to the “what’s happening” section, like the green eggs and ham breakfast, high tea and fitness classes. As we booked them in manually through staff, they weren’t added to the app, so we had to remember the days/times, and I had no idea there were fitness classes until a friend told me about them as they weren’t listed either. Another suggestion would be for the camp ocean staff to be able to message parents if needed. All in all it’s a great app..Version: 3.19.2

Well worth downloadingLoved this app when we were on board! Simple to use and everything you needed is at your fingertips and easily accessible. My husband and I were able to chat (I think $5 is an acceptable fee for this feature), which came in handy many times! Other than the fee to chat, everything else was free. I could keep track of what was happening all over the ship so planning our day was simple. The maps came in handy...this was our first cruise so we got lost a few times! Being able to look at the menu for dining helped us to decide what we wanted to do for dinner. Having the ability to look at my statement was great for meeting my budget goals. I noticed that the statements were pretty much real time also! ...so I could double check transactions quickly. On second thought, that might not be a good thing if you don’t want the husband to see your spending...LOL The only thing that could be an improvement may be to have a section that lists the names of your room steward and the servers that you encountered everyday. This would help me to remember their names, the way they remembered mine! Also, so I can properly recognize them when I review my cruise later on. Overall...GREAT TOOL!.Version: 3.0.5

This app was amazingOther than the one glitch I had, I loved this app it was so useful on the cruise. Definitely purchase the chat package cuz it permits u to chat with not only members of ur travelling party but also ppl u meet on the cruise. It also gives u itinerary of each days and what’s going on. I really enjoyed using this app 😁.Version: 3.17.1

Great AppThis app along with free wifi on the ship is saving so much paper and saving the planet. No more pages and pages of wasted paper each day in your cabin. What you need to know is all on this app whilst on board your cruise. It is a great way to cruise each day you can see what you need to know is going on and times and places and a list of all the activities going on. You won’t miss anything. You don’t need to pay internet packages if all you need to know is what’s happening on the ship. Just get the free wifi log in and voila. That simple..Version: 3.18.0

Jam and PrinceIt was very fun at the cruise * jam and prince were great at what they did.Version: 3.18.0

Carnival SunriseI love to thank everyone and staff members did a amazing job and performance well done I can’t believe I saw my cousin inlaw on the that carnival sunrise he’s a hard worker I ever seen I hope to see you again soon 👊🏾😁.Version: 3.16.0

Loved it!Really helpful App, checked it countless times through the day especially for ‘what’s happening” and “dining and food”. Loved that the daily menus were included. Would love to see the Movie channels guide listed on the app, and my husband wished the Sports Bar TV programs were listed. We would happily have used the app for all the information we needed, so hopefully the next stage will be loading up all the daily info that is currently being printed on paper for each cabin. We ended up with lots of wasted paper..Version: 3.1.8

It was very usefulMy Husband and I just got back from a cruise on the Elation- Jax Port, Sea Day, Nassau, Half Moon key and 1 more Sea day. I used the app through the whole cruise. I have a iPhone 6+. I used the scheduling feature, which let you pick your favorite events, then reminded you of them 15min before hand. Some of the event descriptions were a little lacking, I do think this may have been on purpose, don’t think they want you to know prices or you had to listen to a sales pitch. I also used the Ship Map, it showed what was on every deck including the restrooms. We did purchase the messaging function ($5 per person) we didn’t use it that much, mostly because we couldn’t hear the alert (which may have been user error) and you don’t have your phone right next to you all the time. I think it would be worth it you’re in a big party of people. We did have a problem with Account Summary feature, the husband and I had our Sail and Sign cards connected- he got the correct summary but mine only showed a few purchases and didn’t make sense. The guest services apologized and said that was something they were working on. (And when we got back to our stateroom there where chocolate covered strawberries and drink tickets, “for the inconvenience”) Other than that, I didn’t run into any bugs. So overall it was useful and I would use it again..Version: 2.2.4

Must use!!!!This is a must have if u are going on a carnival cruise. It allows u to see everything that is happening on board and updates daily. There is no need to purchase wifi on the ship to use this app. However if u wish to use the chat feature it does cost extra. In saying that. iMessage works on the ship at no additional cost. Thankfully our group had iPhone and we were able to keep in contact with each other without having to use their chat feature. It shows u the daily menu which for us was huge I wish it showed the kids menu as well but maybe thst could be an update for them in the future!.Version: 3.17.1

FantasticHow good was this app when cruising carnival splendour! It’s so easy to use, even a someone like me that’s not tech savvy. In the morning, I checked all the things to do for the day and as time approached, it sent me reminder plus booking a table for dinner was so easy and fast. By the time I walked to the dining room it was already registered and was seated. I love this app and cannot wait to use it on my next cruise with carnival.!!!.Version: 3.18.0

Lacking enlargerI am visually challenged and I needed the deck plans larger to read them. You do not have the “pinch and enlarge” on your app. Would be great if you could add this..Version: 3.17.1

The app makes it easy!We found this to very helpful as we navigated through the ship! The chat feature was also a good feature..Version: 3.15.0

Very impressed.Loved this app. Enjoyed knowing what was happening and being able to check off if interested. Was great to see it in “My Planner” and get reminders of what was on my list. Was great for booking your table for “my time dining”. Being able to see what was on the menu ahead of time was great as we could make an informed decision as to where to eat. The best part was I did not need to purchase data to use. Thank you !!.Version: 3.17.0

Great appUsed all the time during cruise..Version: 1.2.9

Great appI downloaded this app so we are on top of everything that was going on the ship. I encouraged my husband to get it too. We did the chat for $5 so we can talk to each other and other people we met. It was very convenient and easy to use. Loved the booking for seating in dining room and sea day brunch. Just book and wait till your table is ready and head over. So so convenient and simple. We have few more carnival cruises booked and we can’t wait to use our app again..Version: 3.17.1

Useful appFound the app really useful to check what was happening around the ship however I think having to pay for the chat service was excessive.Version: 1.3.2

Carnival BreezeI have a lot to talk about this vacation! Let’s start with food. They have a 24/7 buffet called the “lido marketplace” there is ice cream froyo breakfast sandwiches and more! Then the bedrooms. The bedrooms had very nice views. The bathrooms were super big and had plenty of storage space. They had mini fridges inside but didn’t keep the drinks cold but there were kind of cold. Still this trip was amazing. The pool and everything! They had water slides and entertainment! Everyday they had a comedy club show staring different people every day! They had different clubs for kids and different ages! They offered professional pictures! And a place to buy you’re pictures! They had different types of food like The “Pizza Pirate” was so good! And “Guys Burger Joint” The menu was full of options and delicious Burgers! You can get a Package for drinks too! “The bubble package” is a package for kids with unlimited drinks EX: Soda, Juice, etc. And for the Adults they had the “Cheers Package” Unlimited amount of drinks EX: Shots, Tequila, beer, wine, etc. Overall my experience was Wonderful! And I definitely would go back again! I recommend this cruise!.Version: 3.11.0

Carnival LibertyThe Carnival app was the best ever. I can’t imagine cruising without it. It’s almost like all of around with a carnival assistant yo some degree. The planner was amazing. Forgot the name of your excursions……no worries , just check your planner on the app. So much information on there. You can order room service from the app. Navigate around the ship from the app. The cruise itself was so amazing also. Carnival’s customer service on the boat is top notch. From the time you get to security on is the best experience. Everyone is very knowledgeable and helpful. They are right there to answer your questions before you can even ask the question. I mean literally. It rained in Freeport so we got wet. Entering back in the ship, someone was waiting with dry towels for us. They think of everything. Dana, our housekeeping person was so helpful and happy every morning. She always greeted us with a smile. She did an awesome job on our room daily. Plenty of seating all over the boat. We had ocean view. This was great. I will only do ocean view or balcony moving forward. The full ocean view was breathtaking and so relaxing. The Lemonade was some very good lemonade. Trying to figure out our next cruise now..Version: 3.15.0

Brisbane CruisersFantastic app once onboard with all the itineraries for each day so you can plan your activities if you choose to do any! Only downside was that we didn’t know we had to use it be able to dine or see menus etc. first night we were really lost on how to actually be able to get dinner and then order! A bit more information from Carnival would have made it a less stressful experience..Version: 3.16.0

Great !Perfect for while cruising and communicating with family.Version: 3.16.0

VPNApp should be adjusted to work with VPN because the chat feature did not work if you had VPN connection..Version: 3.17.1

First time with CarnivalFirst cruise and first time with the app which I found very helpful as it told you ship time , what was happening and at what time , where to eat , what was open , and lots of other information . You could also reserve a table - sometimes it took longer than 10 mins but that was when lots of people suddenly wanted to arrive all at once !.Version: 3.19.2

A must haveWe were over 30 in our group and the Hub Carnival app was the best and made it so easy to communicate on chat with everyone. It has many great features, the “what’s happening” sent you reminders when you clicked on like for all the events that interested you. Download before embarking and when you get onboard it is only $5 to activate on the ship..Version: 3.17.1

To carnival cruiseThis was my best trip I’ve ever had my first with carnival cruise line and definitely will not be my last as we left from Jacksonville Florida on the 7th of March and had a brilliant time the crew members could not have been any more helpful than they were everyone in my party had a fantastic time we had no complaints as the first ship leaving Jacksonville Florida was one of my best I did like leaving the port it was exciting and fun thank you carnival for such a fantastic cruise ever!❤️❤️❤️❤️❤️🚢🚢🚢🚢.Version: 3.10.3

Carnival BreezeSapphire Dr: crew for our dinners was excellent and was very courteous and helpful and attentive: My cousin and I are very great full of the staff for dining: Bruno team lead server, Monique team server, and Nicky Assistant server! Bravo! Room Service: very attentive as well as courteous and helpful, excellent at keeping room nice and tidy good job Kadek stateroom attendant. Erin cruise director very outgoing fun energetic and had all who wanted to participate did! Enjoyed the show Nick and the same entertainment group for not dancing when dangerous and performed with a grand attitude and excitement energy very well! The ladies that took the reservation names at the doors every nite was on there toes and helpful friendly sparkles in there eyes and worked very well with all the other crew members! Great crew! Good job! Ate at the Blush only once it was good but it was a brunch! No complaints but did not get the other experience to really comment on the team that waited on us but I was very happy for them and sorry again did not get names. Only complaint: not real eggs or they seemed like powdered watered down eggs! But, baggers can not be choosers! Everything seemed to be all organized fantastically! Grand Job By All!.Version: 3.9.0

Good for activities onboard, NOT good for tracking your spendingReally good app to see all activities on during the day, opening & closing times of all food etc. would have been lost without it. Enjoyed the app for those reasons. There is a huge negative regarding the “onboard account summary” as it does not actually work properly eg: said I owed $32 so I applied a payment of $150 and then had an account balance of still minus -$55 as the account was actually around $200 minus credit although the app displayed as owing $30, this did really affect our spending onboard and is a huge negative for this application and needs to work a lot better in those regards..Version: 2.2.4

Amazing app !This app just works. It does a fantastic job in keeping guests updated with the information of what is going on while you are in the cruise. It makes everything easy, simple. You can book a table for dining, you get your account summary, it tells you also all the activities in the boat…. It is just a simple and well designed app. Nothing complicated and very easy to use..Version: 3.17.1

Very Helpful AppI loved using the app to see what was happening on the ship and when. It allowed me to plan my day. What shows I was going to see. What excursions I was going on. Check in for dining. Keep track of account summary expenses. It was great! Also purchased the Chat function but sadly it did not work well. I would send a chat to my husband and he would not receive it. Guest services reimbursed us both..Version: 3.16.0

Carnival LegendI had such a great time on this ship! It was amazing for my first cruise 🚢.. My mother and I went on this ship together for her birthday/Christmas present and we lived all the activities, the food was fantastic and the people were so wonderful to meet. There was literally something for everyone to do. The only thing I’d comment in the negative about was the morning wait staff during breakfast at the Truffles dining room. They became very dismissive come the end of our cruise and the casino 🎰 just didn’t pay out very well. So half way through the trip my mum and I stopped playing anything in there. That’s literally the only real complaint I have. Oh! And the fact that some people need to remember that while sunbathing on the upper decks. There are children in the ship... so people don’t want to be exposed to your bare backside or untied bikini tops. But if you like history or just great fun. Try the excursions that they offer. You’ll have so much to choose from. I’d like to thank Ding and his team of incredible wait staff for the fantastic dinner experience and the shows each night were to cute! So keep up the “Great” work and I’ll see you all again hopefully on my next cruise... because I’ll definitely be back with the husband and kids.... Thank you Carnival for the wonderful trip.. Sincerely yours... Rachel.Version: 3.1.9

SuperPratique même très pratique.Version: 3.16.0

Ms lisa thunstromWe enjoyed every minute of it , our room was wonderful , loved the comfy bed ( what brand are those mattress ? I enjoyed the food & drinks ( a lot ) I did a snorkeling trip was spectacular & an awesome Master pasta class with the lovely chef Emile and his gorgeous helpers . We had a wonderful Italian lunch with some of our own ravioli ( amazingly delicious ) all staff were wonderful shame I didn’t win Bingo 😆! Thanks 😊 for the wonderful holiday break ! Shall be back !!!!.Version: 3.19.2

Amazing but make chat betterI loved using the carnival hub app during my cruise. It let me keep track of the activities I wanted to do and, helped me find where things were. The only thing I would change about it would be the chat function. To use it you have to be on the ships Wi-Fi which would be fine but my phone would disconnect frequently and I would have to reconnect. The chat would also just not work and just go on the fritz where even if you were on the ships Wi-Fi it just wouldn’t send and you wouldn’t receive messages. Even when it is working normally you only get notifications for the app if the app is open and which is very inconvenient because you aren’t going to have your phone on you all the time and even if you do you aren’t going to have it on the app that whole time. This could be things that I could push aside and still give it a five star review but, the problem is that it’s not Free you have to pay $5 for it so paying $5 for a chat function that is buggy and inconvenient it’s just not worth it. Overall I loved using the app and the chat function is good just not worth $5.Version: 3.15.1

Enjoyed using the appWorked well in most areas, not able to use chat though..Version: 3.11.0

Amazing workI used it for my cruise trip that just ended today. It’s very nicely done. Much informative. Good job to all the developers and planners involved. Chat feature among all the guests should b free. Would b nice to explore and see more info about the crew ship team and their experiences. Someway we could also rate or leave feedback for them, before we forget..Version: 3.16.0

Second cruiseWow !! This was my second cruise, despite the required mask was enforced even though I was negative for Covid and was immunized before the cruise. I enjoyed it🤗 The food was excellent in the dining room, Guys Burgers, Buffet Italian and Bar-b-que on deck 4 on the outside , soft serve ice cream, and Mexican food at the Blue Iguana, Pizza and breakfast!! The dining room staff was outstanding !! Everyone was polite and helpful!! The shows in the Liquid Lounge was great!! The IMAX 3 D shows were excellent! We saw the NASA Hubble, Underwater Sea, and The National Forest in America!! We want to give special thanks to the Restaurant Servers; Kadek Arta, Nagakan, and Ariasa for their excellent service!!! The dolphin excursion was one of the most amazing things I have ever experienced!! The Mayan Ruins were amazing! BRING YOUR OWN BUG SPRAY BRAND OFF! You will regret it if you don’t!!!!! The spray they sold at the excursion, did not work!!!! Our steward Putu was great! Believe it or not I had him two years ago on my first cruise!! The people at the service desk were so helpful and kind! We will be back for our Fifth (5) Anniversary! Check out the perfume shop and Guess purses!! We had a window cabin loved it! Thanks again from the Weir’s!!.Version: 3.8.1

Staying connectedWe had 8 people traveling for my moms 80th birthday. 3 different cabins with ages varying from 13-80. Definitely different interests and things we all wanted to do. The hub lest us research different things going on on the ship without missing anything. But even more importantly it allowed us to keep in touch with each other so we could meet up and spend time together. To share our exciting experiences and still remain close. When one of us came across something particularly great like the violin trio playing outside our restaurant before dinner we could share it with each other and we’d all scurry down to meet up together and share the newly discovered event. The hub was definitely a time saver and let us stay connected while doing our own thing at the same time. I also LOVED that it was free. No need to hook up to wifi. A definite bonus..Version: 3.17.1

Worked Great During Our Cruise!I was a bit disappointed in the app in the past, but on our first post-covid sailing found it has been COMPLETELY overhauled. You can see ship maps, the fun times, toggle between all events and those you’ve marked, check kids club events, reserve dining, check weather, casino points, sail and sign balance, order room service, see pictures the pros took, upload your own pictures, chat with anyone onboard who has paid the $5 cost… it really does it all! And it is fairly intuitive and easy to navigate even with so much functionality packed in. My only desire would be to add some of the pre-cruise website functionality (pre purchasing internet, water for the room, checking in) without having to toggle to a browser frame. Definitely search Facebook for your specific sailing’s group, ours was very active and had tons of unofficial activities planned before boarding. Carnival could definitely bring some of this pre-sailing community into their platform, but for now both get the Carnival app and join the unofficial Facebook group for your cruise!.Version: 3.18.0

Really complete.Carnival has it really figured out with this app. It contains all of what you need to be informed and to enjoy the cruise. From chats, to scheduled events, notifications, menus and reservations, all is nicely laid out..Version: 3.17.1

The Great Cruise 2022This was our 5 cruise It was so much is different (in a good way) and so many things the same- also in a good way. First. I love how dining is set up now with a range of time to eat, but still get the same waiter “GUSTI & EKO” I was worried about that because we all know they make up part of our fun by getting to know us. I loved that we could see the menu ahead of time on the hub and check in. I also loved the Hub with the events and details of the day and how they are categorized by food/drinks/ shopping/etc.. It was a great way to plan your day ahead of time (My last cruise was still with a piece of paper slid under your door nightly that you had less time to plan your day and had to keep track of all day, special thanks goes out to the Cruise Director “LEON” he was very into helping everyone get into having fun on the ship, Last but not least, I loved to see a lot of the old things that made me fall in love with Carnival, every single employee is friendly, says hello and smiles; they work hard to make every person's vacation relaxing while working hard to keep the ship clean; the fun, music and tricks at dinners, along with the personalization of them learning our names (cabin stewards “KOMANG”) the photographers to catch those special moments, and just all the fun with the staff and fellow cruisers. Thanks for another great one Carnival!!!.Version: 3.11.0

Great app when it’s workingYou can check what daily activities are happening and the dining room menu (even on upcoming days of your cruise). You can check in to hold a reservation spot for open dining times at the dining room. If you mark which activities you’re interested in, they will show up under the Favorites category, which is convenient. The app will give a notification before your favorite activities. You can check your account summary (store purchases, spa services, drinks, etc.) to see if it’s accurate. I would recommend checking this daily so you can take care of any errors right away. On a previous cruise, the spa charged me for 2 expensive items that I did not purchase). I went to the spa the same day to tell them it wasn’t me. An employee had transposed the cabin room numbers from the paper receipt into the computer, and the charges were refunded. Chat feature is super convenient ($5 per person per cruise-totally worth it!) The app works about 70% off the time on board. All of our 6 family members had times when it wasn’t working for some reason-especially the chat, but I still recommend using it for every cruise..Version: 3.17.1

Great app! Must have!!It worked very well after talking to guest services, make sure you turn off your VPN, forgot I had one, other then that it worked better then most other apps! The crew onboard use it as well!! Must have app!.Version: 3.17.1

Two different experiencesThe onboard version of the app is fantastic. However, the pre-boarding experience is awful as it just takes you to a web browser. I almost didn’t bother using the app onboard as the pre-boarding experience was so bad. It’s a nice surprise when you do switch to the onboard experience - I just don’t understand why it is so different before the cruise compared to during it..Version: 3.15.1

You’re all-in-one Carnival hot-spot!This app was my family’s go-to on the cruise! All the activities in one spot and it even lets you favourite which activities you’re interested in and it’ll remind you 15 minutes before it starts! There’s a map of the ship and even menus for the restaurants if you’re tossing up for dinner choices! Check your Sail and Sign card’s balance if you want to track your spending and you can contact your family through the “chat” feature using their Carnival Wifi!.Version: 3.0.7

✨Amazing✨This app is amazing if you ever go on a carnival cruise! Even if you have a little kid this is amazing because it’s just like iMessage or WhatsApp so you can just go onto the app and add all of your family (or people in your room) and just text them! I definitely think this app deserves a five star review! ⭐️⭐️⭐️⭐️⭐️.Version: 3.18.0

Good but can be so much more in futureThis was great and made trying to keep up with what was happening on board easier. I think more could certainly be done on The app in the future. Such as booking in for dinners and sport or craft session. More info on being able to see what’s on at same time would be easier too. Be good to be able opt out of some the paper versions also as we still go a lot of paper everyday to the room. Also felt it would have been nice to know how much some of the extra things cost prior to turning up such Such as art or build a bear or yoga..Version: 3.1.0

Carnival on board appWe traveled as a group of 8 and this app made it so easy for us to make plans, meet up, or simply pass along our whereabouts. As the days went on I found more and more features within the app that we used. Very useful tool. Highly recommended that you get this downloaded before you cruise! Five star rating!.Version: 3.16.0

Good but shouldn’t have to pay for group chat.Useful app to make sure you don’t miss all the great things that are happening on board. It also sends you a text to remind you of an event you are interested in. I didn’t realise to keep in touch with friends on board you would have to pay - why can’t Carnival have this as a wonderful perk to travel with them?.Version: 3.1.11

Works Food - Chat should send alertsNice App. Used the chat function with my family. Does not push alerts or chat message unless the app is open. Please get this changed Carnival..Version: 3.15.0

Easy to useWe didn't want any WIFI to keep away from the hustle and bustle of what was back home. The Carnival Hub App allowed my wife and I to stay in touch on board when apart on the ship. It allowed us to plan our at sea day activities. I highly recommend it..Version: 3.16.0

8 day then 7 back to backI do like many of the features of the app. I love that it works with my watch. I love that I can plan out my day and it will alert me 15 minutes before hand. I love the where to eat and menus. I love the weather portion. I love when I am on the ships that my pictures go to my phone. I am sorry but I have better things to do than to dig through 8 million pictures of other people. Also talk about the environmental impact. But my family of six paid 5 dollars each for the chat option. $30 dollars and it hardly ever worked. I am not sure if it was just the ship (Dream) or what but by the time anyone got the chat message we had already wondered the whole ship and found each other. One of the reasons I got it was for the safety of my three daughters. Nice to know if they needed me I would have been there at least a half hour late. Future upgrades ideas. It would we great to be able to see on your phone in real time the boats location, Speed, direction, eta of the port, etc. might include a UV index on the weather portion. Maps of the islands. Points of interest on the island. Safety messages about each island. Texting out the message that the cruise director was trying to say. Notifications of sales in the fun shops. How could the app be used for single people wanting to meet some one? Could it be used to find my wife or kids by letting us share location like floor, and bow, mid, and aft? That should get you started..Version: 3.11.0

Great AppI really like this app! I am able to see what’s going on around the ship and sales that are going on in the shops and most of all I liked being able to see my pictures with the app before going down to pixels to order my pics. You can also order the pics from the app but I wanted to also see them on a bigger screen before making my final decision. I also like that the app stays on ships time and I was able to keep track of time with no worry about getting back to the ship on time from my excursions. I didn’t buy the $5 messaging to message my family on the ship, but I am defiantly going to get it next time cause I think it would be worth the $5. (Suggestion) Maybe carnival could do a family deal per cabin because $5 certainly would add up for a large family. My mom used the app to keep track of my nephew, nieces and my disabled sister and she says it was great. There was a lot of children with disabilities on the ship and I did see one of them get lost. She did find her parents but it did take some time, so I think this app with the messaging would have defiantly benefited in situations like this..Version: 2.2.0

HubGreat app, only thing missing was ship location in relation to where it was. It would be nice to see what islands were close by or on the horizon..Version: 2.2.4

Journeys cruise on the Carnival GloryFirst time we have done the journeys cruise and will not be the last. The service everywhere was excellent especially Conrad in the restaurant. I especially enjoyed the Playlist performers shows and felt Amor Cabana and Epic Rock were outstanding.Version: 3.0.4

Mostly ok, could be made even more effectiveGreat for checking in to dine, choosing & “liking” activities for the day (you receive 15 minute notifications prior to your likes activities), keeping track of your onboard account, booking shore excursions etc. Features that should be added are reserving pods by the Serenity pool and getting tender tickets - both of these are issues that are so easily resolved by including them on the app (for pods, say a maximum of 2 hours, twice per cabin over a 7-day cruise for example)..Version: 3.16.0

Great to connect family & friendsThe Carnival App is great to connect you with family and friends on board the ship. We just finished our cruise on the Carnival Splendor around New Caledonia. There were issues with connecting to wifi though and some real dead zones on the ship. Being able to book in for dining was a great new feature. It would be good to be able to book in anytime rather than just when the restaurant was open. The dead wifi zones made it difficult to book in for dining on the App at times and in some areas. Overall I would definitely recommend using the App though..Version: 3.1.9

Amazing AppThis app is really useful for checking the day’s activities, menus and reserving table..Version: 3.15.1

Carnival Horizon September 29, 2019Wow! My first cruise and I think I need an intervention. We spent the past 6 day’s on the Horizon with ports of call in Jamaica, Grand Cayman and Cozumel. We had rain the first day and a half, but there was plenty to keep our two boys entertained and of course the bars are always open. We had dinner the first night at “Bonsai”. The only negative was that children were supposed to eat free, as we were in the “Family Harbor” suite. This was not the case at “Bonsai”. No clear explanation was given. Beyond this one hiccup, we had a blast. We ate dinner most nights on the Lido Market Place on deck 10. We did have breakfast/brunch at the Meridian Restaurant on deck 3, and the food/service was excellent, especially the French Toast, amazing! By far our favorite place to eat was “Guy’s Burgers” on the pool deck, as well as the 24hr Pizza aft deck 10. Our “Family Harbor” room was comfortable, and efficient with 2 bathrooms(1 tub/shower combo and 1 shower with commode. There was plenty of closet/drawer space for the 4 of us. I recommend bringing along an extra hotel key card to keep from having to use your sail-n-sign card for the main lighting and power on while you’re tout and about. Our room steward Ketut was amazing with any/all requests, and he always called us by name. Our towel animals were the highlight each evening to see what was waiting for us. Sad to have to leave them behind, but we know their in good hands!.Version: 3.1.8

Useful except for weather and chatJust returned from Carnival Pride, the app was very useful generally to view the menus, tour bookings, and generally what’s going on. Enables you to book your table when you’re in your way to the restaurant, by the time you arrive your table is ready. Unfortunately the weather (AccuWeather) always showed 0 degrees and chat was a disappointment, which meant communication with people on board wasn’t easy..Version: 3.11.0

Needs to be available before you depart!Excellent app when on-board. Easy to use with all the information you require when cruising - what’s happening, where to eat, maps and most importantly, your account balance. Only detraction is that much of that information would be great to have *before* you leave. While not everything needs to be available before departure, it would be great to have the basic itinerary (when elegant/island/Mexican/80s nights are), maps and menus available..Version: 2.2.5

First Cruise everThis was our first cruise but we went with well seasoned friends. It was a great time for sure. We enjoyed all the ports, all the food choices, all the amazing shows, and all the amazing staff. Agus was our stateroom attendant and he did an amazing job. He remembered our names at all times and was very attentive to our needs which was greatly appreciated. Sin (made in Mexico) was a great host and very funny. The Flying Scotsmen was a great cruise director and we hope to have him on our next cruise. The ship was amazingly clean and we always felt safe in every show and every step of everything we did as far as Covid Is concerned. The only negative I can think of is the fact that they would not let me stow away for the next trip. I even offered to Captain the ship if it would help. Unfortunately they said that being it was the first time I have every been in the ocean it probably wasn’t a good idea for me to steer 6000 plus passengers through the Atlantic Ocean. Thank you again to all the staff that gave my wife, son, and I the best family trip that we could have possibly had. We appreciate all of you! Michael, Jeanette, and Colin Davis.Version: 3.10.3

Welcomed Back!!I have not been on a cruise in more than 12 years but prior I had cruised with several different lines. I recalled that Carnival was a favorite because they are so welcoming, so friendly, you can be casual or dressy or both-whatever your preference and they are so much fun! Having the Hub app made a world of difference in our experience this time around. Everything at your fingertips and Wi-Fi to boot! The only thing I would change is when you select what’s happening or excursions, I would like to see it default to the current time as you have to scroll through everything from that day even if it started at 8 AM and it is now 6 PM, and also when you click on excursions it shows you all, not just the ones you purchased. I would like to see the ones you purchased noted at the top and then if they would still like to continue to advertise the others they can continue below. Aside from those two little things I thought the Hub app was very helpful, easy to navigate and a great addition to help you get through your days and know what’s going on. Checking in for dining was a super plus and also the ability to make your reservations in advance. We will definitely be seeing carnival again very soon!.Version: 3.17.1

Love the appThe app was great because there was 8 of us and we could all do things individually yet keep in contact and get the group together fast when needed. Plus the app had everything like all the events as well as statement of summary and you could see your photos pretty much right of way. Having the app made everything convenient and effortless. Love the app! I recommend it for every person on the cruise..Version: 3.17.1

Carnival CelebrationHave just got home from the most amazing experience on this ship … everything clean and new, awesome staff and lovely passengers, all courteous and considerate. The Hub App made the very busy schedules of events easy to understand and the access to different internet packages suited me perfectly. I loved the shows and entertainment- particularly Morgan and her ukelele 😍 Thanks Carnival x.Version: 3.19.2

Good appGreat for checking your bill up to date and to see what’s going On the ship, handy if your on a ship ship and need to Check the map, like me, lost all the time.Version: 3.0.5

App and cruiseThis app is awesome! It tells you all about what is happening at every hour of the day. You can save activities in your own planner so that you can see what you have planned for the day. The app also has a chat feature, that allows you to chat which everyone in your party. You can even see your account summary to keep track of what you have spent during your time onboard. The app will notify you when you have a event coming up to remind you so you can get to the event on time. Now for the cruise. We haven’t been on a cruise since 2018 due to COVID. We had a blast. The cruise director Jasper was so awesome, made sure we all knew what was going on, as well as giving us the 411 on all the cool sales. Dining was good. I have been in longer cruises where the food was way more elegant. The carnival paradise ship was nice , just smaller that what I have been on, I have been on 7 cruises. The one thing I didn’t like was that the ship Carnival paradise serenity for adults didn’t have a pool, it was small and only had 1 jacuzzi. The regular family pool and jacuzzis were always full of kids. Other than that we had a blast and everyone onboard ( all crew members) we great!.Version: 3.17.1

Carnival app and servicesThe app was great to use and very handy, I think the option for a paper copy should also be considered for the older generation that don’t use mobile phones very often. The only thing carnival didn’t offer on the app is the dress up nights and give passengers time to prepare to pack prior to embarking on the ships. My family had a great time and met so many new friends that have kept in contact after the cruise, the staff are absolutely amazing the service is outstanding and always willing to say help and knew who you were no matter where you were on the ship whilst greeted by your name..Version: 3.17.1

Carnival VistaThis was my very first Cruise not alone my very real vacation. I’ve never been any where ever. Vista made my first experience on a Cruise the most memorable one ever The staff, all entertainers especially my favorite the Motown entertainers talent was simply amazing. They made each night Motown , Disco night so much fun. Love how they engage with the people. Their vocals was so on point to each song. The band was double time the best ever. Was so impressed by them. The host who directed everything she was fantastic, words just can not describe how well she was. I fell in love with her and I’m not gay either lol. But that’s how much I was taking by her. Again the staff who work so hard did such a wonderful job and their patience and kindness was simply amazing. I pray they are honored for the hard work they do and do excellently well. They are the ones who made this vacation amazingly great for me and I’m sure for others. I also amended the sailing crew who navigate throughout the whole Cruise. Now I truly give a amazing applause to these men if women help to them too. Wow I’m speechless on how smooth the ship moved I felt like I was on air These guys help me take in all the beauty of God’s open sea , sky and wonderful breeze To just really relax and take in the beauty and experience of it all. Thank you Carnival Vista for my very first Cruise experience and making it one to memory forever. Yes I can do this again and again and again lol..Version: 3.1.0

App was very helpfulThe Carnival App was very good to have. It helped us know where the activities and events were on as it can be quite tricky to remember each venue and which deck they are located. An improvement would be to have it show where you are now so the user could orientate themselves from where they are standing. Plus it would be good to have a red locator marker on the map as well, we got lost a few times by getting on to an elevator not near our room. Having the menus from the restaurants put on to the App would be good. Overall found it to be very helpful tool..Version: 3.1.10

Carnival ImaginationJust back in the UK after 4 days with Benjamin and his staff had so much fun in fact the fun never stopped. Shows were brilliant and a big shout out to all the UK staff members..Version: 3.0.6

Essential AppFamily of 5, across 2 cabins made great use of this app on our recent Carnival Breeze cruise. With 3 teenagers, the chat function was fantastic for keeping in touch on such a large ship. We had anytime dining and were able to request a dining table in the Sapphire restaurant each evening. It then messaged everyone in the party to let them know the table number and that the table was ready. In addition, we were able to check where we could dine at any time and what was happening on the ship too. I’d rate it higher than 5* if possible..Version: 3.1.0

Fantastic ideaFantastic idea. Great to see what activities were on, menu at restaurants, chat with your group. Annoyed that chat would constantly drop out, messages weren't always sent or received and you couldn't tell. Adding people to a chat didn't always actually add them despite saying it had and loading was so slow (that's the ships wifi though). You could like an activity and it'd add it to favourites and notify you when it was about to start. Fabulous idea that unfortunately didn't work on my phone, though others had no issue with the feature..Version: 2.2.1

Functional and synchedApp exceeded my expectations. Useful and packed with important information..Version: 3.16.0

Definitely usefulThe app made communicating with our large group a lot easier than on previous cruises where the app was not available, although it did seem to lose connection periodically and require a ‘hard close’ to reconnect. Great to keep track of all the activities and be able to ‘favouritise’ the ones you wish to attend - and then get reminders. Also helpful to be able to check menus for each night and account balance. A section for all the kids club times would be a welcome addition..Version: 2.2.5

Very helpfulI thought this app was a great idea as we were travelling in a wedding party. It gave us the ability to organise activities with everyone without having to locate them on board. Worked very well, had a bit of trouble with lost connection in certain areas on the ship. Loved the fact that we knew what was happening daily and we could look up our account and check daily. Fabulous app for everyone 😁.Version: 3.1.0

Good edition to help with large groupsI am glad this was something new added in comparison with the last time I cruised. We had a large group and it was nice to have this. For those of us who utilized it, not everyone in our group did, it was beneficial to have the information of all the events, food, etc… right at hand. However, we were also glad to still have the fun times handouts available for the older and younger ones who did not access the app. I also appreciated being able to view my account summary anytime. It’s convenient to call room to room for people in your group, but if they aren’t in the room, this was helpful to be able to reach them anywhere on the ship. The Wi-Fi was not always working though, especially in the rooms, so it took awhile for messages to get across to others. We also got a lot of exercise trying to find others when it did not work. The cost of the chat was reasonable for the whole week; hopefully, it’s less for fewer days. Although, there needs to be a group rate when you’d like to have everyone in your group be able to access it. I liked that you could reserve and be notified when your table was ready. It would have been nice to be able to reserve for more people though. It took at least 2 people to reserve since our group was large and we did not always get to sit together. Overall, it was so nice to have this and I’ll definitely use it again. Thank you.Version: 3.19.1

Amazing cruise and great appThis review is a mixture of how the cruise was and how great the app worked but I couldn’t find where to review the cruise so I’m doing it where the app review is. The cruise was awesome we went to Cozumel Jamaica and the Cayman Islands through carnival Vista and I loved the unlimited soft serve ice cream and the service was amazing they worked so hard for us and I love the animals the room cleaning people made out of towels, our room cleaning guy was named Nyoman and he was so kind and when we first met him he took the time to learn our names and never got our names wrong and that’s what I love about this is that they try to learn your names and the food was awesome I love how the food they gave you was extremely fancy and if you didn’t like it they would get you something else you may like and overall experience at carnival was 10/10 carnival truly is the best cruise line I have been on and looking forward to the next cruise. The app worked amazing but it does cost 5 dollars to be able to text people on the ship through the ships WiFi but once connected you will be able to chat and make group chats with family and friends so if you get lost or something you will have something to be able to text people, personally I didn’t find anything wrong with the app and it was completely fine and worked amazing.Version: 3.19.2

IndispensableInitially I downloaded this for the chat feature. We had a large group and this allowed everyone to stay in touch which was a game-changer. Also loved the ability to create separate group chats for different members of our group. Apart from the chat, I found the "what's happening" feature incredibly useful. This also allows you to check the daily menu at your restaurant, among other great features. If you're taking a Carnival cruise, you'll love having this app..Version: 2.0.4

Couldn’t cope without it!I loved this app, it was my saviour during the cruise. From booking dining tables to the events of the day. It’s a fantastic way of getting around the ship, knowing menu’s in advance, the fantastic entertainment all day (and yes at times, night) the fun never stopped. I highly recommend this wonderful app.Version: 3.16.0

Great Tool !!Probably the best app on the high seas! Anytime diners can pick there restaurants and book them right on the app. You can book shows. I didn’t use the chat. Great app Carnival 😎.Version: 3.17.1

Peace of MindThe app was a godsend on our cruise. I had two teenagers with me so the app allowed them some freedom while still allowing us to keep in touch with each other. It also gave my Mum who came along with us peace of mind as she could contact any of us as needed & could navigate her way around with the maps. It was also a fantastic way to check what activities were on & once you indicated you were interested in an event, the app gave you reminders so you didn’t lose track. Maps of decks were invaluable for locating places eg I used it to track down the laundrette on our level. Account details were accessible from the app allowing me to track my expenses. There were a few times the app froze & messages were delayed but never for very long. I would recommend purchasing the app for your cruise. I downloaded it at home before we left. Had a few issues using it at first once onboard. Just had to log out then log back in again..Version: 3.0.4

My OpinionThe carnival app was very helpful with maps of the ship, restaurant bookings, a chat feature, and a planner - however the activities on the ship were aimed largely at adults and young children. As a 13 year old myself, I wish there were more activities aimed at other people my age other than the shore excursions. There were many music opportunities such as the karaoke, trivia’s and more, which did appeal to me, but there wasn’t anything for the majority of teen boys to do. Soccer tournaments were only for adults, and there was just an overall lack of activities aimed at those interests. The spirit had a wide range of entertainment and was by far the best ship i’ve been on, but as said earlier the splendour needs more entertainment. The app itself is okay besides some glitches every now and then, but it would have been beneficial to have access to the app without the ships internet to be able to check on fees and other essential information. In all, the staff at carnival always exceed our expectations, with their warm and welcoming atmosphere and they definitely made the cruise experience better..Version: 3.19.2

Great app. Could be betterThe ability to exchange photos within the text of the app would be a great addition..Version: 3.17.1

CarnivalHUB is SO helpful!Took a first-time cruise with hubs, our little girl, two other grands (and their SOs). Through the HUB we were able to keep in touch with each other...when we wanted to; sometimes we just hung out with the other cruisers for the day :-) But, through HUB we could "like" the same events and meet each other there. My MOST fav event was the WIDE VARIETY of #trivia hosted by #DJGrantThatsMyDJ at Ocean Plaza. Also at Ocean Plaza at night was often the musical group #RiffRaft. They performed a WIDE VARIETY of music but one night they did Motown! It was simply amazing! Through carnivalHUB my fam was able to book our restaurant seating at Horizons and also view the menu before we even got there. We were on the #VISTA but the CarnivalHUB app is an absolute MUST for anybody cruising Carnival. Oh, our little girl was a #SHARK at ClubOcean kids club and she totally loved it. She wanted to spend more time in there Han with us! LOL Through HUB, we were able to see what events were happening in ClubOcean and "like" them so she wouldn't miss 'em. When you like something it automatically goes to your planner and sets up reminder texts. CarnivalHUB definitely made cruising CarnivalVISTA sooooo much more FUN!.Version: 3.1.0

Great AppI found this to be a great app for finding out what’s happening and where, almost everything was covered, one suggestion would be a travel map that shows you where you are in relation to the next destination Thanks for a great holiday.Version: 3.0.1

Carnival SunshineFirst time using the app. It was great seeing all the activities for each day, including future days. It allowed me to plan ahead, click on a heart, and create a customized plan. It took me two days to get the hang of using the QC codes but once I learned to do it with the app open, I didn’t have issues. Any time a waiter saw me struggling, he brought me a paper menu. I used the ship map link a lot until I was used to the floor plan. I liked clicking on a movie in the schedule and reading a short description. It was also good for finding out what places were serving food at any time of the day. We did not use the chat function since we were together all the time. I did not try booking appointments because I made them at the spa desk when I was there each day. It took me longer to get used to the internet. The app worked great. I just didn’t realize I didn’t need to log out to change devices. I would log in from the device I wanted to use and it would tell me another device was on and give me the option to disconnect it and connect the device I was using at the time. That wasn’t an app problem. I just needed better instructions on app and browser interplay. Since I carried my phone around for the camera, it was nice not to have to carry around a printed schedule..Version: 3.10.1

Perfect for Modern TechnologyI love this app! As with anything, you have your pros & cons. Pros: while we love our printed Fun Times that the ship provides daily, this is a wonderful alternative. You “favorite” what you want to do and it reminds you that event is coming up. Genius!! You can also see what’s available to eat and menus for the dining rooms. Book excursions, ship maps and see how much you’re spending. Yes. Yes. Yes. Cons: The app does freeze from time to time - numerous times a day. Also, it disconnects from WiFi ALL THE TIME & it takes a while to reconnect. I realize that’s the ships WiFi and not the app but still a pain. The biggest thing I didn’t like was when we cruised on the Horizon in Sept 2018, we could “make reservations” for the Your Time Dining and be notified when our table was ready no matter where we were on the ship. We just came off the Pride and you can’t do that. We’d have to wait in long lines at times and be given a buzzer kinda like we were at Olive Garden. Plus you couldn’t venture too far from the dining room or your buzzer wouldn’t get a signal. I really didn’t like that. But if that’s all I have to “complain” about then I’m doing good. Great job with the app Carnival!.Version: 3.1.0

A must have ...Although a little buggy (sometimes disconnects), this app is a ‘must have’ for keeping in touch with each other on board. Great for planned meet ups, finding the kids (or adults) and finding out what’s going on every day. Good job Carnival:-).Version: 2.0.4

Must have on CarnivalIf you are wanting to know what’s happening anywhere on the ship whether it be activities, food, ship maps, or how much you’ve spent; the Carnival Hub app is for you. No longer do you need to keep looking at the daily fun times to see what’s going on and highlighting those events you want to do; now you can go to the app add it as your favorite and the app will give you a 15 minute reminder so you don’t miss those shows, comedians, trivia, etc that you want to hit up. Hungry? Look at what’s open, including available menus to decide ahead of time what you’d like to eat before you get there. Only downside is the Lido buffet choices are not available as a menu so you’ll have to check that out yourself. My last favorite thing on this app is the fact that you no longer need to go to a kiosk or to customer service to see what’s on your bill, it’s right there on the app and if your the main person for your account, you can track each individuals purchases to ensure there’s no overspending/charging. It also breaks down each purchase location and date so you can figure out where each purchase happened. Can’t say enough great things about the app!!!.Version: 3.1.8

Lifou islandOne thing people need to know is when you get off at lifou Do not go to the cave as there is a huge sign which is on way to the village We paid $10 per person There was no tour person as the just point the direction to the cave Takes 3 mins to get there but u will see a section looks like a mine shaft enter at own risk Dangerous steps and I wouldn’t enter as u may struggle to get out again If u hurt yourself no one would know your in there and u prob could miss the ship Something carnival should advise their customers there was no plan on a large map about a cave It was basically a scam as I even saw later families with strollers that paid went there and came back in a flash It was unfair and how many people have they done this too Again no tour person waiting at the spot.Version: 3.1.0

Great AppThe Carnival Hub was great to keep track of things however it was hard to manage my child’s limit and adjust that as there was no option to do that on the app and therefore I had to use the self service option or line up at guest services. I would also like to choose the option to see each individual cruise charges instead of the combined option only. If you could make the app have options like the self service kiosk I would totally love the app..Version: 3.15.1

Great additionThis app made scheduling our day much easier than the paper they were putting under the door before 🙂 Notifications were sent for reminders. Very cool app to use..Version: 3.16.0

Carnival Sunrise July 16-21This was our first cruise in 17 years. My husband and I got to bring our 16 year old daughter and her friend for their first ever cruise. So much is different (in a good way) and so many things the same- also in a good way. First, I love how dining is set up now with a range of time to eat, but still get the same waiter. I was worried about that because we all know they make up part of our fun by getting to know us. I loved that we could see the menu ahead of time on the hub and check in. I also loved the Hub with the events and details of the day and how they are categorized by food/drinks/ shopping/etc…. It was a great way to plan your day ahead of time (My last cruise was still with a piece of paper slid under your door nightly that you had less time to plan your day AND had to keep track of all day!) Last, but not least, I loved to see a lot of the old things that made me fall in love with Carnival when I was 13- every single employee is friendly, says hello and smiles; they work hard to make every person’s vacation relaxing while working hard to keep the ship clean; the fun, music and tricks at dinners, along with the personalization of them learning our names (cabin stewards also); the photographers to catch those special moments, and just all the fun with the staff and fellow cruisers. It’s exactly what I told my daughter it would be like. Thanks for another great one Carnival- it won’t be another 17 years before our next one!.Version: 3.11.0

Carnival Paradise’s CruiseThis was our very first cruise. We went to Grand Cayman Island and Cozumel. We loved visiting both places. It was a grand experience for both of us as we have never been out of US besides our vacation to Canada. The best fun was aboard ship. The food was amazing, the drinks were delicious, the shows were wonderful, however the best part of the cruise was the staff. They truly go out of there way to make your cruise vacation a memorable one!! From Leon our Cruise Director (BTW: He needs a promotion to Captain) to our very special Steward Artika, he made our room shine like a brand new dime every single day plus he each day he greeted us with a smile, a Good Morning and he always remembered our names (truly amazing!!) and most of all he made these awesome lil towel animals for us (which I saved every single one of them till the very end of the cruise) and when we left they were all sitting in the window of our balcony except the heart which I put back on the bed with a lil “Ciao Soon” and Thank you message to him with an X and O, which I made myself! I will miss him terribly!! Artika, Leon and the entire staff always had a smile and went out of their way to make this trip a Grand One for us!! They truly succeeded! Thank you from Kolleen and Charlie....Version: 3.1.8

This app enhanced our vacation!We really enjoyed this app. It was so useful for many reasons. Each day I’d look at “What’s Happening” and put a star on anything I was interested in. It would then alert me when that time was near! The maps were very needed. Plus the food part was very handy to see what was open and make reservations. It was also cool to be able to view our photos there, taken around the ship. And the chat feature was very helpful! But think it should have been free (not $5/pp)..Version: 3.16.0

Great appGreat app allowed us to track our spend and also find out where we needed to go during our mini cruise to Cabo. Was however very disappointed when the wifi stopped working on day 4 for us so we couldn’t post any more of our fabulous photos…..Version: 3.18.0

PerfectIt is good at many many thing I will always use this app when I go on carnival perfect.Version: 3.1.8

Perfect way to keep in touch while onboardThis app chat feature was an excellent way to keep in touch with our group while onboard. Could create separate chat groups within our large group. This app was great at letting you pick activities you wanted to do onboard and allowed you to see people in your group who were also interested. It even notified you when the event/activity was about to begin. I really found this app very helpful. Also being on a new ship, having a map in your hand at all times was great. Definitely download this app if your are boarding a Carnival Cruise..Version: 3.17.0

Fantastic AppGreat to use, easy to follow, perfect for its purpose!.Version: 3.10.3

Absolutely awesome!! A few tweaks needed though.During my cruise using the app was very helpful, I could text, look at upcoming events view menu’s and I could use many more features. I do think a great thing to implement into the app is a ship tracking system and add the cctv camera views from outside the ship. Other than that halfway throughout my cruise the GROUP message feature had stopped sending my messages and everyone else’s. Overall, this app is the best cruise ship app I’ve used and I hope this review help!😀.Version: 3.17.1

First timerIt was my first cruise. The steward Rahmon was brilliant and always checked on us. Everything was so much fun, and nothing was a surprise when it came to prices. There were a couple of things I wish they offered, but this is me personally so they really don’t matter as a whole. It would have been cool to be able to bring a bottle of whiskey on board that I love and they didn’t have, but you can only bring wine. Also it would have been awesome if they sold cigs as well (duty free had them but you couldn’t get them till the end, and their supply was out). The only negative thing I would say was when we were leaving. Their process wasn’t the most practical, and not all the elevators were on, that’s to have crowd control I’m guessing. That is because we didn’t want to wait and have our luggage picked up is all. Other then that it was amazing. The crew was awesome, and the food was pretty good as well. The crab legs were off the hook, and they have an awesome environment for everyone. I will be going again. The negatives mentioned were just more of a heads up, but not to turn people away. This cruise line does it right, and I can’t wait for my next adventure with them.Version: 3.17.0

App is great idea!I loved the way you could ck out menus, see what’s happening, give reminders..but sometimes I had some issues getting onto the messenger portion directly via the social Wifi. I had to go into Facebook 1st for some reason. Thx again for a wonderful cruise!.Version: 3.16.0

Your best pal onboard 🙌🏻Super easy and intuitive to use, they have really covered every aspect of the ship services. I love the reservation system, the friendly and user experience and the fantastic cruise planner. I would recommend adding a search to find venues and activities easier, a photo gallery section to show the pics taken during the cruise (maybe even allow purchase from there as well) and an option to create group chats for like-minded interests (eg ping pong group, bridge game group, etc).Version: 3.18.0

Really handy when on board. In fact, a necessity really.Fantastic app for accessing everything on board, from your account balance, activities, show times and even menus for the dining room. It’s replaced the paper activities hand outs you’d get daily. For older users, a tablet might be an easier experience. Great chat functionality too. 8 dollars to use but a good way to keep in touch with others on board. Enjoy your cruise!.Version: 3.19.2


😕 Carnival HUB Negative Reviews
Applications with positive comments similar to Carnival HUB
TMHub Positive Reviews, comments
TMHub Positive Reviews

TMHub provides our team members with • Assignment Information - Customized Home based on Assignment Touchpoint • Requir...