JCPenney – Shopping & Coupons App Support

JCPenney – Shopping & Coupons App User Reviews

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JCPenney – Shopping & Coupons Pros

✓ Great AppLove it❤️!!,,,.Sanabi!Version: 8.9.2

✓ Horrible customer service with an online orderI ordered 2 baskets on line, to be delivered to my local store. They came in and I picked them up. Later, when I opened the package I discovered that one of the baskets was not the size I ordered. I verified that I’d ordered 2 of the same size baskets, but received 1 correct size and 1 smaller size. I called customer service and the person I spoke to seemed genuinely confused about how to take care of the issue. He kept saying “in this case” and giving me unacceptable solutions, such as I’d need to reorder (and pay) for another basket, then return the incorrect one. Or I’d have take it back to the store I picked it up from and have them take care of the problem. Again, unacceptable. I was sent the wrong item and wanted the correct item sent. I would then take back the incorrect item and swap it out for the correct item. I don’t understand why this is so difficult!.MfuogfvbVersion: 10.23.0

JCPenney – Shopping & Coupons Cons

✗ Used to work fineThis app worked great when I first downloaded it, now it crashes and lot and does other things. When I’m browsing through the app, it’ll stop loading when I click on an item, or it’ll load the item and freeze up. I don’t know if I’m going to fast or what, because when I try to slow down browsing and pause between my next move, it doesn’t happen. I like to look at an item, read about it and its reviews, decide what I’m going to do, and keep it moving. I’ve also been having a problem lately when I open the app and it’ll show items in my cart, multiple amounts of the same item. It’ll be items that I’ve thought about purchasing before, but maybe removed or saved to my favorites list. They’ll be right back in my cart when I open the app again, and if I want to purchase anything, I’ll have to remove all of those items from my cart. It’ll be close to 40 items in there. I love the fact that the wallet will show the best coupons, and keep track of my rewards. The app is easy to use, the only problem is the annoying glitches..Champagne277Version: 8.4.3

✗ Poor customer serviceI have had the most awful customer experiences with Penney’s the last couple of days. I ordered a smart watch and after completing the order my wife decided she wanted one. As soon as I completed the order I had the epiphany that I should’ve ordered both together to save on shipping. Consequently I cancelled both orders and reordered the pair. The order was subsequently cancelled. I called in and customer service couldn’t tell me why my orders were cancelled. I was escalated to a higher authority who eventually replaced the order but still couldn’t tell me what happened. The next day my daughter told me she wanted a watch as well. Assuming everything was fixed I ordered her one and once again the order was cancelled. I had to go through the whole process again but this time they told me that they would have to send my order to someone to review. Background here is that I have exemplary credit and no blemishes at all. I’m livid about the treatment I received as a customer and will never return as a customer. I had 50 years experience in retail management and never gave a customer this kind of inept service. No wonder Penny’s struggling to survive. They have forgotten the customer..Cccowboy2000Version: 11.9.0

Is JCPenney – Shopping & Coupons legit?

✅ Yes. JCPenney – Shopping & Coupons is 100% legit to us. This conclusion was arrived at by running over 512,587 JCPenney – Shopping & Coupons user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for JCPenney – Shopping & Coupons is 85.7/100.

Is JCPenney – Shopping & Coupons safe?

✅ Yes. JCPenney – Shopping & Coupons is quiet safe to use. This is based on our NLP analysis of over 512,587 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for JCPenney – Shopping & Coupons is 90.2/100.

Should I download JCPenney – Shopping & Coupons?

✅ There have been no security reports that makes JCPenney – Shopping & Coupons a dangerous app to use on your smartphone right now.