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Greyhound: Buy Bus Tickets App User Positive Comments 2024
Greyhound: Buy Bus Tickets app received 23 positive comments and reviews by users. Can you share your positive thoughts about greyhound: buy bus tickets?
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Greyhound: Buy Bus Tickets for Positive User Reviews
✓ Inaccurate informationThe more I use the app the more I realize it’s flaws. It often gives inaccurate information, it’s inconsistent, doesn’t allow you to do certain things because of errors it doesn’t even display. Seriously, I’m not just a customer that doesn’t know what they’re talking about. My main problem with the app is that greyhound’s eticketing system doesn’t accurately display your priority status when you pay for “economy Extra” tickets. A main selling point for economy extra is priority boarding, but the app still gives you a regular boarding zone number.Version: 6.91.901
✓ Beautiful new interfaceThe new interface looks really good, so whoever designed that, kudos. However, I am having difficulty typing in my phone number for SMS updates, and I’m receiving an error saying that I need to add six more digits for a phone number (making it 16 digits long…). I opted back out of SMS updates though, and the transaction went through fine. I would love to be able to see bus routes, so I can plan trips a bit better, since I don’t really live near any station in particular, and am in between three or four stations..Version: 8.1.0
✓ My ExperiencesI consider myself to be a Loyal Customer with GreyHound, I travel frequently using GreyHound to get to my destination. And I must say, it has always been a good and safe travel. The drivers say what they have to say, they deliver their messages in a professional manner, making you feel safe, especially at a time like this, with all the chaos going on in the world. Even when we had restrictions on travel, GreyHound was there. Time may have stood still but not for me. GreyHound got me there, safe and on time. Thank You Essential Workers!!! I Truly Appreciate You All!!!🙏❤️😃.Version: 6.94.901
✓ Tracker must be more dependableThis tracker is very helpful especially when going to a Greyhound bus station in the middle of the night. Waiting for a bus in front of a closed bus station is a personal security risk. Each minute of exposure adds to the risk. It is extremely helpful that I can use the bus tracker to anticipate the buses arrival, and I can be able to minimize my exposure waiting on the street. This is more than a convenience, it makes it possible for me to consider waiting for a 2 AM bus in not the best part of town. Otherwise that kind of security exposure is not an option. I would sayThat calling this service a convenience would be similar to calling the traffic lights at a busy intersection a convenience. Yes you can get along without them, but it makes life so much safer. Thank you.Version: 6.30.901
✓ Pricing IssueWhile I was booking my trip, the ticket price in total was around 31 dollars but when I went to payment screen it jumped to 61 dollars. iThe prices for the trip did not total up right. Infact when I called the help desk they accepted the fact that their system had been down and they didn’t know how long it would take to fix it. It had been doing it for past 2 weeks. Its believe its a fair scam. Be careful while making the payment..Version: 6.81.901
✓ Overall good experienceI took a Greyhound bus for the first time. I had an overall good experience traveling in the south Texas area. surprisingly the stations weren't all that crowded, but maybe because it was a Wednesday. I was at stations in smaller towns with no more than 20-30 passengers at the station, in larger ones like San Antonio it was a bit crowded but not more than expected. The employee at the stations were friendly and helpful. For the distance covered the ticket price was great. I will have no problem taking a Greyhound bus again..Version: 6.40.901
✓ Easy, quick & simple!!Gets the job done will on the road. Book trips all on your phone..Version: 4.0.901
✓ Day tripTrip of a life time. Cousin has seen movies with Greyhound buses. APP easy to use and amazing value..Version: 6.82.901
✓ New York is the worst!!I am writing this from Port Authority. It is 5:52 A.M. My bus was supposed to leave at 2:45 A.M. At 2:36, an announcement was made that there would be delays because "they didn't have a driver for the bus." Honestly this isn't my first "delay" with the NY greyhound system. The buses are either overbooked and we can't get on, or there is no driver. This is completely un acceptable and I really need to find out how to get a refund. I am thoroughly disgusted and do not have hours upon hours of time to throw away due to carelessness of the passengers who need to be somewhere on time..Version: 6.30.901
✓ More flexibility and e tickets should be standardE tickets should be standard, there should be more flexibility in being able to switch or change buses/schedule at the time of boarding the bus. Had to separate from my friend because she was on a different schedule same destination but bus driver gave a hassle. More flexibility is needed in making it easier to ride or if circumstances change and you need to get on a different bus going in same direction. Otherwise I love greyhound. The terminals should be improved as well..Version: 6.94.901
✓ Made A FriendI never rode the greyhound but I had to pick up my new car several miles from home ... so I took it... I felt like Forest Gump when he got on the school bus then I saw a smiling face... we chatted the whole way and now I have a new friend. I wish I knew the bus had an electrical outlet at each station... I only had a usb... maybe the next bus upgrade. I have an elderly friend who is gonna visit more now that we know it’s easy! Thanks!.Version: 6.30.901
✓ Thank you Greyhound..I have a weird option between Charlotte and Tupelo. I can either pay 600 dollars to fly to Memphis and back or 400 to rent a car for the week. The third option, which I’ve always overlooked, is Greyhound. With Greyhoind, I pay less than 200 dollars for a trip that takes just as long on a bus as to drive and costs less. I can read a book or watch movies (or a combination of things), and enjoy a trip that doesn’t cost more money than I have and has the benefit of being a sustainable way to travel! Thank you Greyhound!.Version: 6.81.901
✓ Forgot passwordThe link to forgotten password sends you to a customer service number that doesn’t have your login information on file. It’s pointless please change the link to a reset password link because, the customer service agents got my email wrong more than once and I have been trying to reconnect to my members login all morning to book my trip which I now can’t use my rewards on because, I can’t access a password reset. Very inconvenient!.Version: 6.30.901
✓ Easy to useGreat app to use, booked US travel from NZ.Version: 4.0.901
✓ Inaccessibility in the disability section?Please, make the picker for disabilities more blind friendly! I had the most trouble registering as sight impaired because the box kept closing and giving me alerts that I couldn't book as a wheelchair user, which Voiceover has to go past in order to get to the sight impaired option. It would be great if that was more like the picker used to select your state in the billing address section. Also slight confusion knowing what time I was about to book. The confirmation page made that ok, but that could be better. Everything else was great though..Version: 7.42.901
✓ Easy as 123Quick, convenient and fussless.Version: 3.0.904
✓ Greyhound=5🌠 / Jefferson=0🌠Jefferson Bus Lines is a JOKE!!!! They left me in Fort Smith, AR (less than an hour from my final destination of Fayetteville, AR! They also lost my luggage and didn’t not only do a single thing to compensate me, or make amends in any capacity whatsoever, they were rude and impossibly hard to get in touch with. They are unprofessional, unorganized and unprepared to handle any situation of detritus. I abhor this company. They are aware of my disdain. If I had a choice, I would never board a single bus without the Greghound Insignia....Version: 6.20.901
✓ BookingsThe options where clear with proper locations and prices. Easy to use and saves lots of time. Only would be nice to have an electronic ticket and just scan it before boarding instead of printing it out. Thanks.Version: 6.30.901
✓ ImprovementI enjoy my short trips riding the greyhound. It would be nice to have a way to see how many seats are available before booking that particular bus. My last trip going. I had to sit in separate seats from my grandson which made him anxious as well as myself. This was due to the bus being filled to its capacity. And no one willing to move their seats. Which I can understand, but would be nice to be able to even select seats like we do at the movies and on the train and plane now. Just something to consider for the future..Version: 6.82.901
✓ Road rewardsWhen I booked my trip it didn’t say anything about if I needed to enter my road rewards number. No mention of it in the booking but it did have my credit card number etc. and no mention of it when it confirmed that the ticket was bought on line with the confirmation. I think it should be shown if you are getting credits fir being a road warrior. Not some statement later in the month with an e-mail.Version: 7.18.901
✓ Mike from MacclesfieldIt took me 15 mins to find the box to tick conditions, and the details re my credit card are very confusing as my credit does not show my name as i had to add to the booking form.Version: 6.1.901
✓ The agent in new Carrollton MarylandThis was the most professional agent I have had experience with at Amtrak. He was very patient with me, and explained everything very carefully. Then, he helped me download the app for Greyhound. How cool was that. What a wonderful experience with agent Arnold Queen. He should be training all the others who are agents. He really understands the public and he knows how to be patient and understanding with people who are unfamiliar with the app. Kudos to AJ and Ronald queen. He made my day! Respect fully submitted by Hasiba Ali..Version: 6.20.901
✓ Super easySuper easy and convenient to use, saves messing with paper tickets too.Version: 6.30.901
😕 Greyhound: Buy Bus Tickets Negative Reviews
