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Nat Geo TV: Live & On Demand App Complaints & User Negative Comments 2024
Nat Geo TV: Live & On Demand app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using Nat Geo TV: Live & On Demand? Can you share your negative thoughts about nat geo tv: live & on demand?
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Nat Geo TV: Live & On Demand for Negative User Reviews
✓ Good shows bad streamingThis app is always crashing before a show is over and then you can’t get back to that spot without rewatching at least 15 minutes of the show... which I usually just shut it off at that time. This app needs a lot of work before it will get anything over 3 stars from me. I really just want to watch a whole episode of a show with no crashes!.Version: 10.7.0
✓ Crashes on Apple TVThis has happened two days in a row, watching an episode and it will randomly bounce to the main Apple TV app icons (it crashed). Then close the app, checked for updates, and restart the Apple TV and every time you open it, crashes. The fix? Just delete the app, re-download, log back in, re-authenticate with hour tv provider and then it might work. If not repeat the steps and then it will probably work. Please fix this, what a horrible app experience..Version: 3.15
✓ What a joke.So apparently some shows are truly free to watch, where you don’t need to sign in to your TV provider and input all your info. I saw 5 shows that didn’t have a lock icon. Yep, 5. And all of those were nothing I was interested in. Cute animals? Pass. How one woman will live forever? I’m good. Everything I was really interested in only had very limited access. That means, that while I could select an episode and start watching, I could only view a certain % of the total episode. For a 1:30:00 episode it was around 35 minutes, for a 44 minute episode it was around 3. Get commercials on it? Too bad, can’t skip, and it still detracts from your time. Utter waste of time. The Apple story about this app and the info the app has on its page are entirely misleading about what you can actually do with limited access. I wanted to like it, and I was so excited to see this app was a thing, but now I’m just kind of bitter and disappointed. Deleted after about 50 minutes..Version: 3.16
✓ You’ve lost this viewerI’ve streamed National Geographic channel for years through my cable network. Lately I have to delete the app and re add the silly thing. For some reason it won’t acknowledge my cable provider unless I start from the beginning. I do understand that I could make my own account within the app but I’m tired of app providers selling my info. ( yet another way to make money off of me) This will no longer be a problem for me because I’m unable to watch the shows I used to stream. I work when my normal shows air on my cable network. Unless I purchase the additional streaming service ( even though I already pay for National Geographic through my cable network) I’m unable to watch the shows I would like to watch. Basically I would be paying for advertising for one channel to two separate providers. I’m done with National Geographic and also will not renew my subscription to the magazine. It was nice knowing you when you were more interested in imparting knowledge instead of making a buck. Edit. For some reason now I’m unable to access any shows through your app. I used to have to delete the app and reinstall the app to be able to view shows. For the last few weeks I’ve repeatedly been shown that you’re experiencing “technical problems” . No matter what I try, I don’t seem to have this app’s secret pass word. I wish the app was even half as good as the shows. I now call this Firetrucking National Geographic..Version: 10.18.0
✓ No longer Quality ShowsI down loaded the app and was shocked how it had changed. 4 straight minutes of ads every 10 minutes. Instead of a charge to view they want access to your cable provider? That’s private information. Why would they think they are entitled to it? Just like the magazine, which I had for years........less content, lots more ads and opinions instead of articles and photos. Another good thing gone bad because of rich people wanting to get richer and spread propaganda. Goodbye National Geographic.......time to bury your carcass..Version: 3.14
✓ Worst streaming appThis is by far the WORST streaming app available. If you stop watching something and try to watch it later you have to start over or start in some random spot and rewatch all the ads. If you try to fast forward to your original spot, it will take you farther back and…. RE WATCH ALL THE ADDS. It is constantly crashing which then is the reason for re-opening it and trying to watch from where you left off. Worst, worst, worst streaming app I have ever seen. Extremely disappointing being owned by Disney now, you would expect better..Version: 10.31.1
✓ Very mediocre appI installed the app to watch “The State” on my iPad. For some odd reason (bug?), only episodes 2 and 3 are available. Impossible to find episodes 1 and 4 anywhere, even though they are available on the Apple TV app. Sounds like bad QA. Also, the unskippable commercial breaks that play the exact same preview for an upcoming show every 10 minutes, sometimes twice in a row, are really irritating. I’d happily pay for a subscription to not have to sit though commercials. The old TV networks are just not getting it..Version: 1.2.2
✓ Technology is awfulUnfortunately, I have to agree with the other reviewers that the app itself is technically flawed. It's usability misses some basic features like highlighting links once you've click them, so you never know if you've selected it. It's incredibly challenging just to sign in. And its general navigation is amazingly confusing in a world of simple-to-use apps. I really wanted to watch the shows through the app, but it's not worth the headache and waste of time trying to get it to work..Version: 1.2.2
✓ ClunkyI have the app for one sole purpose. To watch Mars. The app has users pivoting between choices when the commercial segment stArts, but the app does not respond. Or the interface to choose one commercial or multiple don’t seem to work. I would rather just have a stream with commercials and get rid of the interactive stuff. It’s frustrating..Version: 3.10.3
✓ Log-In is Difficult!Please add a Log-In option on the home menu. Clicking on the Sign-on after selecting a program only crashes the app. Also, please fix the Settings that allows cable subscribers to add their cable provider without crashing your app, and save those settings for a specific device, cable provider, user ID, and password. Having no way to return to the app, when accidentally tapping on a commercial, is beyond frustrating . . . your paying viewers just want to go back to the point where they left off in the program. Fix these bugs and watch your viewership increase! Please!!.Version: 1.2.2
✓ Too many ads and the update stinks!I get it, companies need to make money and when it comes to tv that money is made through ads. I just don’t understand the need to place 5 or 6 ads for every commercial break. It’s ridiculous and most definitely not promoting anything when all I feel like doing is putting my device down during the break or (lately) just turning the show off. Thanks to the new update I can no longer stream forward and backwards through the show so if I miss something I’ve just missed it. You can’t even go forward or backwards by 10 seconds! If I choose to start the show over to see what I missed I have to sit through all of the ads again as well. Plus, the update now cuts off the last minute or two of the show so I never see the conclusion of the episode. All of these issues just seem to make the experience worthless. I love nature shows, but for all of this new trouble I can just go watch some documentary on Netflix instead without all of the issues..Version: 3.15
✓ Poor audioPreviously I have enjoyed the Natl Geo TV app , but since yesterday the live feed on the Natl Geo Wild app is very bad. The audio is SUPER slow. It reminds me of when a tv news feed is trying to mask a persons voice. The other live feeds for Natl Geo west and east are fine. I hope this is issue is being corrected soon. P.S. I have changed my rating of the Natl Geo TV App.I appreciate that the audio problem has been resolved and I look forward to once again enjoying programs. June 19th same audio issue once again..Version: 10.2.0
✓ Wonderful content ruined by constant adsI love the subject material, the photography and the content. But,I just cannot get through the constant distraction of Ads that totally destroy the programming. Does anybody really believe that these ads actually cause you to buy or watch anything in particular. They just cause your brain to go numb especially when you see the same ad three times in a row. So sad, I had such high hopes for this channel. I would rather pay to watch these programs without ads and to watch them free with ads. Back to PBS..Version: 3.16.1
✓ TV provider sign in crashThis app just updated on my device and just keeps spinning and resetting to access my fios acct. what I find ironic is that the instruction for how to sign off from your TV provider (which I was going to try in order to see if signing in again might solve this) gives very detailed, step by step instruction how to sign out-but the instructions direct you to menu options that don’t exist! Also navigation, which wasn’t great on the old version, seems worse here as there are few filters and labels..Version: 4.0.0
✓ Doesn’t not workI have this app on my Apple TV and just spent over 30 minutes trying to get it to work. First of all it doesn’t work when you try to sign in with TV Provider. I deleted the app from my Apple TV, went back to sign in via tv provider and finally it let me click. After clicking “connect via provider” it took me back to “sign in with tv provider” and nothing happened, mind you this is after I deleted and reinstalled the app 3 times. Then I went on my iPad web browser and signed in directly from the NatGeo website I was able to log in. Went into setting looking for device activation and there’s nothing so I’m stuck watching via website. The app is a mess and does not work apple should remove the app from its store because it’s very misleading.Version: 10.9.0
✓ Nat Geo TV unbelievably bad.At the beginning it was fine and even without any problems I watched 2 episodes of my favorite show on my iOS iPad, and then they grabbed me, and asked for my provider. They took me through the maze and at last asked for my last four digits social security, bank account, drivers license number, my date of birth my account number with Spectrum(Time Warner), and other unheard of things. I will delete the App on my device and suffice to watch my show on regular tv..Version: 1.2.2
✓ App works great! Commercial/Ads Fail!!I love the content! Big fan of Nat Geo TV!! The App works perfectly too! However, the add content, the number or frequency of ads and the ability to interact is a big failure!! I watch the App on my Apple TV. When I first experienced the “interactive ad” for Panera I figured this could be a new and more exiting way to watch an ad. Whom ever created the Panera ad clearly didn’t understand the concept as the interactive-ability doesn’t happen?? In addition, I have now watched that same ad (the one I didn’t appreciate the first time I saw it)probably 20 times in the first 3 shows I’ve watched. Now I probably have some negative perception to the advertiser due to the poor customer experience?? Fail!.Version: 3.10.3
✓ LAWLESS OCEANSI downloaded the tv app to watch this the Lawless Ocean series because I heard a second season was dropping soon. Well, coming to find out Nat Geo sold the rights to Apple TV to air Net Geo content; which in return Apple has the audacity (to charge you $3 for each episode and $15 for the season for content that should 100% be free w/ paid subscription). Talk about unfriendly business practices to cypher ever penny from loyal paying customers. I’m starting not to see a reason for Apple TV. You would think with plans for a new season of Lawless Ocean to drop Nat Geo would want easy access to their best content, but nope..Version: 10.28.0
✓ Ruined by greedThis is a well-designed app ruined by deceptive marketing and greed. After it is downloaded, all its shows are available for free viewing for a couple days. Then, without warning, it requires a login to the person's TV provider, a kind of paywall. That's not unreasonable if it were announced upfront, but here's the worst thing: if you have the channel as part of your TV package and log in successfully, many many shows may still be unavailable (in a nontransparent way except clicking them one by one) because of something like "your TV provider has not made an agreement with us for this". In other words, Fox got greedy and wanted an extra fee and the TV provider refused to give in to the blackmail. My father, in his 80s, loves this channel and was excited to get the app so he could also view shows on his iPad. In the end, he was frustrated and sad and we ended up deleting the app..Version: 3.11.5
✓ High school projectFor a major TV network this is a very poor excuse for an app. It’s EXTREMELY slow to respond to any touch features and can take a solid 5 seconds just to pause the show. It’s long enough to make you think it’s not working so you press it again and then it clears the screen of all features forcing you to start that all over. Now you’re 10-15 seconds past where you want to pause and looking at first rewinding before pausing. And there’s no FF feature, which is incredibly annoying when you’re trying to binge watch a show and have to spend two minutes watching a recap of the episode you just watched. I don’t understand why some network apps are so fantastic and some are like a 90s high school programming beta project. In 2019 it’s inexcusable to have network apps that are not top notch. Thankfully I don’t watch much on Nat Geo but this app makes me want to watch even less..Version: 4.0.1
✓ Worst Streaming App I've Ever UsedThere is virtually nothing to like about this app. The "My List" functionality is buried, the app doesn't follow the standard "episodes are displayed in ascending order", instead, you have to scroll all the way to the end of the list to watch the first episode of a season. Series don't play if a new season starts. Menus at the top don't activate until you click, breaking with every other tvOS app where simply hovering a menu entry activates that tab. You HAVE to sign up for an account to have continuity across devices. But the worst offender by far are the amount of ads you have to sit through. Even with a PAID Disney subscription, the amount of ads is incomprehensible, Disney is just bilking us at this point. I'm breaking the cycle and canceling my entire Disney suite subscription on principle alone at this point. Absolutely horrific app, and even worse policies..Version: 10.12.0
✓ Love National Geographic Hate this appI won’t bother with anything other then the technical here. -does not fix iPhone X screen -no option to fill video to iPhone X screen -app locks up if you switch away from it while playing a video -app does not remember which episode was play led last from main screen -app does not integrate with TV app well -no screen casting option Come on guys Apple is soon requiring iOS 11 and iPhone X screen support to release further updates invest more in a quality app and a standalone subscription not requiring cable tv no many younger people even have cable anymore. Other -no fire tv app.Version: 3.7
✓ Not all seasons, not all showsI don’t understand why there isn’t all seasons of some shows, disappointed. There are numerous shows not on the app and many were the reason I downloaded the app, Critter Fixers is just one. The app itself runs beautifully on my phone (IPhone 11), but there is no reason to have it since it’s lacking in content..Version: 10.4.0
✓ Piece of junk.Horribly unstable. It never allowed me to successfully login through my cable provider. It crashes all the time. If you accidentally click on an ad, you will NEVER navigate back to your show. You will need to restart the app. For a top-level network that is trying to appeal to a generation of cordcutters, this app is a steaming pile of failure. The only thing more ridiculous than this app is that sponsors are actually paying you money to "advertise" on this platform. ("Advertise" isn't really an accurate term, because you would first need a functional platform to serve the ads to viewers. You guys can't get past the first step.).Version: 1.2.2
✓ Login login loginI downloaded this to watch Free Solo on demand on my Apple TV rather than wait for the rebroadcast, and I am pleased that the app allowed me to do that via my tv provider account. I am displeased that the app made me log in repeatedly to watch, even though I used the app on consecutive days. I had to log in again once every day, and it even interrupted me in the middle of a show I’d been watching, even though I was authenticated 25 min earlier when I started watching it. I am also very annoyed that the app requires you create an account with them in order to resume watching a show at the point where you left off. The app clearly remembered where I was, as the progress bar on the thumbnail of the show advanced each day, but it refused to let me resume unless I created an account with Nat geo AND allowed them to send me promotional emails. No thanks, I just made rough guesses where I left off. The experience using the applet tv version of this app was so poor that now that I’ve watched the documentary I was interested in I’m going to delete the app. There’s just too many hurdles in the way of making this a good viewing experience..Version: 3.12.5
✓ But... I Don’t WANT to Watch “Barkskins”Why can’t I get past this advertisement? I don’t WANT to watch that show, but it seems like this app is trying to MAKE me, because I cannot click on anything else but “Watch Now” on that advertisement. Sorry National Geographic, I prefer to choose for myself what I want to view on your app. While I understand promoting new shows, please consider offering a CHOICE about whether or not one watches them..Version: 10.2.0
✓ Ad integration...horrificFirst, I don’t mind ads. But the sheer number of ads; the “choice” to see multiple or single ads and the repetition of the same cross promotional nonsense makes this format frustrating at best; and a waste of time in the new digital era of media. I’d love to be fly on wall of the exec meeting discussing ad placements in the app. “Hey lets synergy our cross promotional shows and really...zzzzz!” “Blue sky that idea Farnsworth!!” - seriously, just give me the ad without having me navigate the idiotic menu with a prompt the size of a pea. Give me multiple ads at once! I don’t care about the ads, I get it, it makes you money but why can’t media companies understand user experience should be front and center. Why can’t you just deliver a similar TV experience? Do you get digital is the new TV? No need to make it harder. It’s entertainment. I pay you to immerse myself in nonsense; not to think about what ad I’d like to see especially when....it’s the same stupid ad. Ok I get CW is pushing supergirl by repeatedly showing her thrust out her bosoms over and over; I get CW is pushing Charmed, which btw, I couldn’t figure out which show was which. And both shows aren’t even close to the target demographic of the tv show I am watching. The chance of me watching CW is zero. Perhaps I’m cynical but I have more hope for a 5 year old exploring play dough than these dumb “tv” execs..Version: 3.10.1
✓ Lacking DiversityAlthough many shows have diverse people and roles, the subject matter and story lines are lacking cultural diversity. I never really noticed when I was watching on tv but today I downloaded app and can clearly see this deficiency. Please expand, within app, the database of which I know National Geographic already has. For those really smart people, i am specifically referring to the shows or movies, and I am not referring to the animals or geographic territories..Version: 3.16
✓ Great Content Plagued by Ads❤️Love the content and would gladly pay for an ad free experience. 5 ad slots for a 30 minute program is a bit much. Maybe cut it down to 3? it would help the programming flow better and make me more likely to support the companies that are being advertised to me. 💰I’d also likely choose to frequent the Nat Geo app more often. I’m very appreciative of your programming 🤩.Version: 10.14.0
🙂 Nat Geo TV: Live & On Demand Positive Reviews
Nat Geo TV: Live & On Demand works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Nat Geo TV: Live & On Demand.
⛔ Nat Geo TV: Live & On Demand Problems
