Jamba Positive Reviews

Jamba App User Positive Comments 2024

Jamba app received 17 positive comments and reviews by users. Can you share your positive thoughts about jamba?

Jamba for Positive User Reviews

✓ Please fix Belgian Waffle to have the option to select warmed in the appApp is ok as long as you are getting regular menu smoothies with no changes. Please fix the Belgian waffle to have option to select warmed within the app. Every time I go in the store they tell me I selected not warmed and I explain the app doesn’t let you choose. I tried putting it in the special instructions but the employees don’t see them. Thank you..JWash5Version: 3.1.8

✓ Great way to orderWorks every time and order is correct. It also gives great discounts, even gives free smoothies occasionally. Only suggestion for improvement might be to add a place where you can enter special requests. I’d like to add peanut butter to some smoothies but can’t unless I order in the store. But seriously great app if you are a Jamba fan..TravelrepVersion: 3.10

✓ My favorite since the late 1990’s!Jamba Juice was under a different name when I first started going to Them for smoothies! I love their fresh squeezed orange juice in my favorite smoothies. And I love their bowls!! I use the app to order from time to time too. Just wish my old favorite was on the app. It is Orange Berry Blitz and I would want to substitute the fresh orange juice for .75 more. Thank you!!.BJolly5Version: 3.8

✓ (FIXED) Nothing will load; online orders impossibleWhen I got the app and created my account, the app was working just fine. It was very easy to make online orders. But suddenly, it just wouldn’t load beyond the main screen. My rewards wouldn’t load and I couldn’t start an online order. I checked and there were no problems with my internet connection in general. Please fix! UPDATE: It’s working perfectly now. Thank you for listening!.Sean C PVersion: 3.3.1

✓ Jamba Juice rocks!!!!I live in Los Osos and every time I come into SLO Jamba is my go to place before coming back home. I have never disliked anything I’ve ordered, all items are fresh and so satisfying. The staff is very pleasant and is always on task. Even when the store is fairly busy staff handles it professionally and always smiles when they take my order and then hands it to me. Whatever training they go through shows that the owners are extremely conscientious in making and keeping Jamba a place that we all love to go to. I use to own The Rib Line years ago so I know how important not only the product is but the service is as well. Thank you for giving me such a good treat!!! Barbara Albert.Barbara NewhallVersion: 3.3.1

✓ GoodMy app glitches out sometimes but overall is really good. I wish they would add a section for setting your allergies, I’m deathly allergic to peaches but I hate having to write that out on every order I place. They have a section similar for dietary restrictions but allergies would be very helpful for me and probably many others.K8lynn N. HoranVersion: 3.3.1

✓ Never worksI generally like the app. It’s easy to navigate and order, however, every time I place an order it gives an error message and I have to order in person. I have a gift card loaded in the app which I can’t use because there isn’t a way to pay from the app for an in person order. Or, the team doesn’t know the app and can’t help me. Wish this issue would get fixed. Both the error and ability to pay from the app in person..Zee301Version: 3.13

✓ Good app most of the timeThis has been a staple app for me when I wake up late for work. Save time, order in the car, pick up and head to work. Now, I keep getting an “order changed. Please validate order” error which I can’t seem to figure out how to get around despite nothing changing. My time savings has now gone negative and defeats the purpose of the app..YegsterVersion: 3.11

✓ Frustrated with How to Integrate My Phone Number on FileI have tried for at least an hour to start a profile with my current email with the phone number they have on file. I have hit a wall and cannot log in and I see no way to ask for assistance on the app to help. All I want to do is sign in but every time I enter my phone number it says it’s taken, but my old email is something I don’t access and I want to have my current emIl linked. Seems like a simple ask, but at this point I’m agitated that something this simple has no solution..SammichesTVersion: 3.7

✓ Overpriced!I would order delivery a few times a day but the fees and taxes are outrageous!! Make it more affordable and more people would have access to healthy smoothies and some food items. Also, you guys need more vegan options!! You guys have the impossible da which but it’s not even vegan! What the heck is the point? You’re so close, but missed the mark Jamba team....SaaaavvvvvvaaagggeeeVersion: 3.7

✓ Good, but….The app could be better if there were a way for me to get notified that they are out of certain things. This has happened a few times where I have ordered something and the item wasn’t available. So I had to wait while they made me something else in store. It’s definitely a minor complaint. Just something to improved the experience..MegagokushadowVersion: 3.6.2

✓ DeliveryI wish that since you use doordash to complete deliveries that i could connect my doordash app/account, that way maybe i could have my settings appropriate so the dasher can understand what i expect to happen. i dont think they have any idea when dashing that i made my order through other means, if i had my settings i could accurately set the pin on the map for where my apartment is (and not be called about it) and i could also let them know to leave the delivery at the door and not wait (settings most delivery apps have). I shouldn't have to write this all in the notes every time, plus (i know from being a dasher) that the directions wont tell you your end destination right away and it blocks you from seeing notes until youre stopped, so if the apt number is in notes you're kinda screwed..BayBayBay97030Version: 3.7

✓ Frustrated customerI love love love Jamba Juice and have been a customer for years. I am not pleased with the new app at all. I have not received any rewards since it’s started. Every time I go in store, the app doesn’t load. When they enter my phone number, I’m not receiving the rewards. I’ve tried to order with it and can never get it to work. Not sure why they changed the process of us just entering our phone number at the register bcuz that seemed to work just perfect..FinlernVersion: 3.1.8

✓ Beware: The tipping default changed after updatingAfter updating the app, I placed a smoothie order for pickup. When I came home and checked my order confirmation email, I noticed there was a 15% tip added for the “driver”. Since I placed a pickup order, I was the driver. I have since changed the setting to no tip since I always drive to pickup my smoothie, but this was a shady update by the folks at Jamba Juice..The-Disco-NinjaVersion: 3.4

✓ Good App, But Has IssuesNot sure what changed in one of the last updates, but this app used to work perfectly for us. We especially loved the substitution option since we don’t consume dairy products. However in the version of the app I’m on, the substitutions aren’t working, and putting a note in the app doesn’t always mean that the workers will see it. Please fix this issue, and then we will be back up to five stars..HappilyamyVersion: 3.3.1

✓ Similar ComplaintsI like the idea and look and feel of the app, but I have experienced similar issues that others have stated. Here are the three things that happened to me within the first two weeks of using the app. 1. Order messed up because special instructions do not relay to Jamba Juice team. I have tried three times at two different locations and not once had the special instructions been followed and they insist it isn’t showing up on their end. 2. Still have to wait for my order. There is no alternative pickup line for online orders so I still had to wait in line. One time also my order had not been started. 3. No way to cancel the order. I accidentally sent an order to the wrong location and immediate called the location. They said they would go ahead and cancel the order and hasn’t started on it. Two weeks later still no refund even after following up with them. They say they have no way to actually refund the money but we’re happy to cancel the order. Kudos for them. I would like to hear back to see if any of these issues are being resolved..RussbrightonVersion: 3.1.11

✓ What's the app for?Not sure why Jamba took the time and spent the money to place online order. In 3 attempts (by 2 different people) to use it resulted in the same situation: - the store is unaware of the order until we show up and point it out to the staff - we wait in the store for the order to be ready as if we had ordered directly when arriving. I just don't see the benefit of using the app but maybe I'm.missing something..BlemaitreVersion: 3.1.10