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Stryd App Complaints & User Negative Comments 2024
Stryd app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using Stryd? Can you share your negative thoughts about stryd?
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Stryd for Negative User Reviews
✓ The latest release app is keep on crashingI am only a Stryd Live user and the only purpose of this app is to update it and check on battery kevel. Hence, as a start this app is very very very basic. Further, the one day old latest app release is keep on crashing and can’t be open. Stryd is known to be accurate and expensive footpod for a Stryd Live user as myself. It’s kinda worth it but again no additional features for the Stryd Live and the latest app released make it worse..Version: 5.0.1
✓ Nice configurability, but Training Peaks integration needs workVery reliable and tracks great metrics especially in PowerCenter. I would really like to use the TrainingPeaks integration, but the sounds integration is way too limited on the Apple Watch. You get quiet dings and haptic alerts, but no voice commands so it’s impossible to tell if you have finished an interval or are over or under a targeted power setting. You end up missing when a new lap starts and there is no way you can be looking at your watch constantly especially if running sprints. I would rate the app 5 stars if good audible feedback was provided. The app should have some settings to be able to define the types of sounds and when they occur..Version: 5.8.1
✓ Crash, crash, crashAfter spending a small fortune on a device, I’ve discovered that I can’t use the app. Crash, crash & crash.Version: 4.12
✓ Good app, need a better way to secure the pod.Everything worked well, until the pod was lost for a second time during a cross country meet. The first time, we were able to track it down with the connection to the phone, not so lucky the second time. We haven’t decided if we should get a new pod and risk losing another one. The engineer in me believe I can design another way to keep it secured. I’ll see if we decide to get another one..Version: 7.3
✓ Crashes after updateNot able to to connect with watch after the last update, app crashes. Followed the troubleshooting tips without success. Please address issue.Version: 7.6.1
✓ Latest version crashes - unusableUnable to complete a run with this latest version. It crashes every few minutes.Version: 4.26
✓ CrashesApp shuts down when I try to open last run to analyse on mobile.Version: 4.00
✓ Terrible GPS accuracyThe GPS accuracy with this app on Apple Watch is appalling. I do not have the issue with other running apps. It’s a long term and common complaint on their Facebook page. Stryd don’t seem interested in fixing their existing bugs... only piling in new features. Instead they recommend you run without your phone or in airplane mode (so no music, or safety in the event of an emergency if you don’t have a watch with cellular- seriously?!). Shame..Version: 5.4.1
✓ Great product with great potential but behind on the softwareDon’t get me wrong, I do not regret buying a Stryd pod. It’s a great approach for injury-free running. However, the product lacks its potential with the Apple Watch app. In this app you can download workout (from trainingpeak) but there is no audio cues, while on the iPhone app, it is all the opposite. So it is useless in comparison to iSmoothRun... that I use while I would prefer only use stryd to compile all my data... Please make the audio cues available ASAP!!!.Version: 5.8.2
✓ Le pod est cool Mai’s l’application vaut rien du toutAprès 2 sorties à toutes les fois où mon cellulaire se ferme l’application termine ma course alors j’ai une sortie de 3 min sur 25 et une de 2min 45 sur 25...! Une chance que j’ai une autre application qui elle fait sa job. Je ne conseille pas à personne d’utiliser cette application pour courir..Version: 4.32
✓ Doesn’t work if also using Bluetooth headphonesI am using the Stryd App from my iPhone (no watch), and if I am running with Bluetooth headphones, the app stops recording after 2 or 3 minutes into my 60 minute run (even though in real time I can see it is monitoring my power all the way through my run). I love the data I get from the Stryd device, but this bug makes is essentially unusable. Please fix the compatibility..Version: 6.4
✓ Unable to upload dataCannot upload fit or txt files and I can’t see anyone purchasing your subscriptions if you don’t fix calibration on treadmill runs..Version: 6.4.2
✓ UtilitarianThe app seems to function fine, but the user experience needs improvement if they really want engagement. Having to scroll through mountains of text is hardly ideal, and even less so on a watch. I'd recommend automatically starting a workout when tapping a workout name from a watch rather than showing the very wordy workout description, which users have to scroll through to hunt for the start button. Hint: try using the Nike Run Club app. It's much more user-friendly..Version: 7.1.6
✓ Not Ready For LaunchThe app just doesn’t seem ready for launch. It crashed numerous times trying to create an account when using Google. Eventually had to create it with the website. Many input fields don’t specify the type of data they’re looking for (ex “02” or “Feb”), which makes this precision tracking app feel much less precise. Why isn’t the country field a drop down? It wouldn’t except the name of my city (Kelowna). The watch app crashed mid run and doesn’t seem stable enough for reliable data capture (and therefor not reliable training). Feel more comfortable with Nike+ or Strava. No music option while running? Really? It freezes when saving data with a message “activate your Stryd”..Version: 4.12
✓ New version of app - still crashing - still hi jacking audioNew version with critical power is nice update Still records only about 80% of my runs - so 1/5 times it crashes part way through Still turns audio of on any app (audible, music, Spotify etc) when it gets to 1km markers (with audio notifications turned off it still silences other apps so every 4-5 minutes have to run with one arm and cycle through apps! So annoying considering stopping using stryd.Version: 5.0
✓ Does not support Bluetooth heart rateThe iphone app does not allow linking to a Bluetooth heart rate monitor. This is a significant weaknesses in functionality, rendering the Stryd device near useless for runners who have a Bluetooth heart rate monitor rather than a smart watch (of which not all will pair with the app either). If this is fixed the device will become massively more useful but not worth it at the moment!.Version: 5.6.4
✓ App not working as expectedI have several problems with the last updated version and the Apple Watch. The interval countdown on the workouts usually freeze and have to change screens back and forth to get working again!!. This is a serious issue when you are monitoring your time! Also, the feature list mentions new audio cues to know if you are in the power zone or below/above and when the interval ends but that doesn’t work. I have to watch every time to get that information. Please fix these issues since is almost unusable for me and have to use other third party apps..Version: 5.0
✓ A hardware not a software companyLove the Stryd product, but the app is not their strong suit. Can’t seem to link to any other my other accounts as the screen goes white and stalls, so looks like I’ll rely on TrainingPeaks for my insights..Version: 4.29
✓ BetterThe new version of this app looks interesting and closer to the desktop app. However cannot update to the new pod firmware tantalisingly offered in the app..Version: 4.00
✓ This device was a waste of moneyJust use your GPS watch. This device is just a stupid expensive pedometer. 🤷♂️ I haven’t found it’s power information to be any better than pace or heart rate. — App needs audio feedback on Apple Watch. Other running apps - Nike Run Club, Strava - offer audio updates on Apple Watch. This is a major missing feature on Stryd.Version: 7.7.0
✓ App terrible, product goodYou guys have figured out a way to make the information the device gathered very hard to see. Why can’t the graph be my whole screen? Why do I have to see the map so big? I have google maps and I know my neighbourhood, I don’t need another app for that. It’s a huge waste of real estate. I got Stryd to look at my workout data, please make that a priority. The web site is great. Solves all of the shortcomings of the app..Version: 5.7.2
✓ Apple Watch app crashes on start upPoor app, doesn’t work..Version: 5.7
✓ Easy to lose the pod.If you love throwing $250 in the trash on a frequent basis, then this device is for you. This thing fell off my shoe WALKING. The bracket stayed, pod gone. Find my Device didn’t help. My 1st Gen Stryd never came off. 2nd Gen fell off easily. Stryd needs to come up with a better fastening mechanism..Version: 7.14.12
✓ Losing me as a customerI have been using Stryd more more than 5 years They used to be a great company - innovative and responsive I am in my 3rd or 4th puck and having issues holding a charge Yea, I get that batteries wear out, but I want some simple troubleshooting to determine if it is time for a new one Emails/chats and contacts to the company go unanswered. If they do answer after a week, it is for an unrelated topic (like BLE connectivity) Stryd went from a product that gave you timely metrics on your running biomechanics, to a subscription model that only wants your money monthly Am I bitter- you bet. I once loved the product and sad to see another chapter close when a company loses its way.Version: 7.12.0
✓ App keeps crashingApp crashes all the time when try and connect or go to settings.Version: 2.9
✓ UselessI can't see any of the screenshot from the App Store. The app is stuck at a page with three choices pair new devices, upgrade device, firmware update. The question mark on the corner say stryd live can only do those three stuff more will come in the future:( I try to use the pod with other app wahoo fitness and polar beat, and didn't get good result, get some pace data for a minute or two then no data then data again then no data... I am not able to test with zwift as my phone 5 is too old :( Neither ant data because my Garmin watch is dead.Version: 4.09
✓ Apple Watch app - ?There are some major issues with the Stryd Apple Watch app. The whole point of Stryd is running with power as a guide, but without any audio prompts, it is very difficult to figure out what the Watch app is telling you. But much worse, the app isn’t designed well to run as an Apple Watch app. If it goes into the background, even for a few seconds, it stops functioning. So that means you adjust or change anything else on the watch, switch your playlist or whatever, the app actually LOSES TIME and the time of your run is now wrong. I was wondering when I started Stryd THEN started ismoothrun and then switched to put Stryd in the foreground, and then stopped Stryd last, why the Stryd run log was minutes shorter in duration! Now I know. And the Stryd app itself is not an uber-running app like ismoothrun is. It doesn’t do much with alerts or heart rate or nutrition or anything other than power. The metrics are very nice. But please. Make stryd work when it runs in the background and give it audio cues!.Version: 7.0.2
✓ Serious Apple Watch bugThere is currently a serious bug with the Apple Watch version of the app which is recording distance and pace very incorrectly. This has been confirmed with me by the Stryd customer support. If you’re thinking to buy a Stryd to use with your Apple Watch, I would highly not recommend this as all your stats will be wrong. I cannot believe that Stryd has the gaul to claim they support Apple Watch and even charge a subscription when some basic features do not work..Version: 7.9.8
✓ Accuracy ???I am not an expert runner but I am getting better and better . I am learning about Stryd slowly but surly I have two pairs of shoes on the run report one as 720 and 1261 km . I have run an average of 30 to 40 km a week, I have received Stryd at the end of November or at the beginning of the of December I am not sure . So now I am questioning the other information in the app ??? One other things I’d like to see in app run report , more options in primary surfaces like ( city streets, parkways, icy ect) and the possibility to be able to combine these primary surface’s exemple ( road and snow , icy streets) yes i leave in 🇨🇦 ❄️lol ..Version: 7.14.9
✓ Lacks some back’s featuresAudio feedback while running, a basic feature in Strava, is still not available in Stryd even in the paid subscription version.Version: 7.0.1
✓ Stopped synIt was great until two weeks ago. Now no matter what i do, the app does not record my activities. My watch and phone pick up power meter without any problem. Even i use phone to record activities, it still not show up on the app. Anyone has similar problem?.Version: 5.0.2
✓ Works well but ...Don’t say you fully support Apple Watch unless the watch has audio cues. I’ve been using an app from a one person developer that syncs my workouts and has audio cues on the watch for years. This is a must have when running intervals and repeats. Add this and I will change to 5 stars and drop my old app..Version: 6.4.2
🙂 Stryd Positive Reviews
Stryd works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Stryd.
⛔ Stryd Problems
