TurboTax: File Your Tax Return App Support

TurboTax: File Your Tax Return App User Reviews

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TurboTax: File Your Tax Return Pros

✓ Won’t even open ( Revised )Updated review: My first time using TurboTax was fairly positive. The interface was easy to use and there was a lot of helpful tips and references that made it feasible to navigate filing completely on your own. There was a lot of good validation and built in checks that caught things or made suggestions before I submitted my filings. I was especially impressed with how quickly my returns were accepted and processed, which was very reassuring. My only negative comment which is why I’m giving four instead of five reviews is that I noticed during certain times the mobile app would struggle to connect and display a blank screen. The first time this happened I was frustrated and posted a negative review. Thankfully, I found that I was able to continue by logging in on the website version, which had retained everything I previously entered. Since this software is so widely used, development might want to look at the load capacity of syncing data with the mobile app, as I’m assuming this was part of the problem during night traffic times of day. Original post: This was my first time using TurboTax. Things were going fine but now the iOS app won’t even open. It just displays a white screen. No error or anything..Macabre417Version: 6.2

✓ Customer service *****5 STARS PLUS!!!I had a chance to write a review when l was done with my taxes about the help that l received today, but l also felt that l needed to come here and say something. I have been trying for three weeks to figure out how to get my stimulus since l am disabled and l only receive SSI. After reading up on many sites it said that l had to do my 2020 taxes well that scared me. I filed 2019 with my ex, so l received 1 check so l got on here and did so and was having many problems and a wonderful lady helped me and we found all the problems and she work her time knowing that l have had strokes and was patient with me. Thank you so much for all of your help!!!! You saved my life l will be able to get the money and get the things that I need for my son and l!!! You are so amazing such a blessing!!!!! Keep doing what you are doing l so much wish that I knew your name!!!!!.Tmomof4Version: 7.4

TurboTax: File Your Tax Return Cons

✗ Turbo Tax Live’s “experts” barely understand tax law.I have used Turbo Tax for years and so this year they were asking questions about if we owned Traditional and or Roth IRA’s. My husband and I each have both so we responded yes. We were trying to find information on the web platform about whether this pertained to workplace sponsored IRA’s or just individually held IRA’s such as our ROTH’s. There was no information available so we decided to upgrade and pay more money to Turbo Tax Live and use one of their “Tax Experts”. We asked the man our question and at first he said that we should not report our work place funded contributions and then he needed to look through the questions the program was asking as if he has never seen this program before and the changes his answer to yes we do need to report these employer sponsored contributions. This caused my husband to have an over contribution according to the Turbo Tax software. So we had to call our financial planner and ask to withdraw funds in which case she informed us that we did not have an over contribution and that the information from the Turbo Tax “expert” was completely incorrect. So now we are going to have to file an amendment on our taxes and incite more expenses because of Turbo Tax’s “expert” that gave us incorrect advise. I will not be using Turbo Tax in the future..RyeGuy'10Version: 8.6

✗ "Tax Expert" Was Zero Help, Bordering On BelligerentTo preface my remarks, I am still smarting from my conversation with a person from whom I was seeking tax advice. Hey, anyone can have a bad day, but it appears I caught “Tax Expert" Corey on a PARTICULARLY bad day. She was semi-belligerent from the start, very combative, and only seemed interested in (and continuously repeated) telling me my problem was with the IRS, and that TurboTax was not at fault. I would say Corey hates her job, but that is just a guess. Listen, the money quickly became a secondary issue. I detest being talked down to by people that have no respect for anyone other than themselves. I whole-heartedly advise anyone considering this app to take into consideration how this company treats its customers. I have used TurboTax for probably 25 of the last 30 years. I will no longer use their service. My advice is to go to a CPA or other tax professional where you are face-to-face with another human being. Honestly, after the fees TurboTax charges (especially considering their complete lack of Customer Service), I would think the cost would end up being similar. I’m not saying your experience would be similar (I didn’t need to talk to a “Tax Expert" at TurboTax in the past, however this year I needed help….my experiences were, up to this point, good), but just a cautionary warning that if you DO need help, based on my personal experience, don’t expect too much..CHG06061950Version: 8.6.1

Is TurboTax: File Your Tax Return legit?

✅ Yes. TurboTax: File Your Tax Return is 100% legit to us. This conclusion was arrived at by running over 938,406 TurboTax: File Your Tax Return user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for TurboTax: File Your Tax Return is 87.0/100.

Is TurboTax: File Your Tax Return safe?

✅ Yes. TurboTax: File Your Tax Return is quiet safe to use. This is based on our NLP analysis of over 938,406 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for TurboTax: File Your Tax Return is 91.5/100.

Should I download TurboTax: File Your Tax Return?

✅ There have been no security reports that makes TurboTax: File Your Tax Return a dangerous app to use on your smartphone right now.