Wag! - Dog Walkers & Sitters Positive Reviews

Wag! - Dog Walkers & Sitters App User Positive Comments 2024

Wag! - Dog Walkers & Sitters app received 11 positive comments and reviews by users. Can you share your positive thoughts about wag! - dog walkers & sitters?

Wag! - Dog Walkers & Sitters for Positive User Reviews

✓ WAGI’ve been using WAG for over a year now and I LOVE it! There are just those times I’m running behind and can’t get home in time to get her out for a walk before there is an accident in the house. The app is so easy to use and I just go on and request an ASAP walk and I always get a very prompt response with an assigned walker. The lockbox makes it so easy to leave the dog inside and give the walker access to get her out and put her back in the house and lock the door again. I always get such fun report cards and love literally tracking them while they are walking to see where they are. My favorite is when I get a barking sound on my phone that lets me know she has gone to the bathroom 😂! And I recently just learned how invaluable WAG is (even for those of you who don’t think you’d ever need a dog walker) when I ended up in a cast and crutches and couldn’t walk the dog...WAG to the rescue! Seriously consider downloading this app and setting it up for those “emergency” moments you weren’t anticipating. You won’t regret it!.Kerry VVersion: 1.31

✓ New to Wag!Oh. My. Goodness. I was skeptical about using this app or Rover. I’m definitely a researcher (especially when it comes to my children and pets) and I saw some horror stories and stories about walkers who feel they aren’t paid enough. I wanted to try the app anyway because I could really use the help in the middle of the day when I’m at work. My Pembroke Welsh Corgi is 7 months old and has endless energy. We had our first walk today and I couldn’t be happier! He came back happy and worn out. Exactly what I want for him when I’m at work. My walker told me how long she’d been working for Wag and that she loves it. She says it’s the perfect part-time gig, but she has a full time job as well. I loved her attitude and energy. People need to understand that unfortunate things happen in every company and shouldn’t apply that to every situation and person! Shame on you guys for being so negative towards a service that genuinely helps some people (walkers and owners) out. Say something after you’ve created the perfect, incident free, 100% sent-from-God-himself-company..RaveachanVersion: 1.88

✓ Happy Fur MommyI love using Wag to help keep my dog, Grayson, active during the day! I will use the app when my schedule gets crazy and I can’t take my pup out. You can schedule walks same day or even within a few hours of when you need it. I’ve used t when I went out of town & my hubs was at work. I felt very safe. I love how Wag requires background checks of their walkers. During the walk, your walker will send videos, pictures, as well as a report card of how the walk went. The app allows you to track how the walk is going as it’s happening! All my walkers have been in constant communication with me, & willing to deal with me being overbearing! Each walker has kept an eye out for my cat, & sent me pictures of him so I know he didn’t sneak out. Grayson has loved all of his walkers and that is so important to me! One of my favorite things about the Wag app/company is their desire to keep you safe by sending you a free lockbox for your key! This ensures the safety of my home and my animals! Lastly, they will do promos & offer you a free walk every once and a while. This is so great when you have a busy day & can have someone just stop by (even when we are home). I can say this, I am NOT paid to give a good review & I’m NOT an automated response. I truly love this app/company and tell my friends about it! Happy walking!!.Fur MommyVersion: 1.33

✓ Highly recommend!!I’ve been working with wag for quite a while! I’m shocked at some of these bad reviews!! I love my job!! Wag sometimes has some technical difficulties (not often) since it is an app & sometimes the Urgent Walker Support is a little slow to call back but they do have a lot of dogs & walkers all over the country & they can’t get to everyone at once. If any situation was that serious that you need them that very second, us walkers should call someone else that can get there quicker anyway! But other then that my experience with wag has been awesome. They’ve always been able to cover my walks where something happened & I couldn’t make it. It’s obvious they really care about their clients/clients pups & they also don’t hire just anyone. A few people I know have had dog experience but still didn’t get hired, they seem to take it very seriously. In smaller cities where they are still working on expanding walkers to that area, like the IL suburbs, sometimes take a little longer to get walks filled but they always end up getting filled. But yeah that’s all I can speak on!! Everything else just depends on the walker you get & I don’t count that as the company. When I get my dogs I’m definitely signing up..Ac1234567812345678888896426Version: 1.30.3

✓ Review for WALKER APPOkay I love wag. But I HATE the app!! Please fix the walker app! I always get “_____ wants you to walk ______...” alerts and every time I click them it says “walk already booked.” Or I’ll get “new walk tomorrow at 10am” notifications and click on them in half a second and it will say “walk already booked” or not show up at all. It’s extremely frustrating especially when I rely on these notifications so I don’t have to be inside the app at all times. I also have been having trouble with requesting walks. I will be with a dog owner and they will post a walk in front of me, I’ll click “request,” but it says “confirming” for minutes while on their end I never show up! THEN another walker will request that walk and my screen will still say “confirming” for hours or until I log out and log back in. This glitch prevents me from getting walks. I would really love these issues to be looked into further especially the notifications. I enjoy being a wag walker when the app works but I do not recommend it to people because of these major issues..SaraaaaduhVersion: 1.41

✓ Ways to Improve AppThe app is convenient for scheduling walks. It’s very difficult to ever get an agent in chat. The app will keep going round and round stating to rephrase the question. Frankly, this is annoying, cumbersome, and not handled properly. There should be agents available anytime without going through this app trying to force the so-called answer when I can never find it in the database. Most of the time, clients are reaching out because they need to speak to someone. The other issue with the app is, after the walk, it won’t allow clients to read any messages from the walker prior to leaving the tip. One time I had a sorry walker, whom I left a good tip to, then she wrote abrupt, rude comments about me needing to clarify instructions on the profile. When writing the profile, it won’t allow me to copy and paste from my notes. This is inconvenient. Some days the needs change, and I would like to update the profile accordingly. It is a real hassle. It also won’t allow instructions to have paragraphs, so everything in jumbled together. I wish there was a spot to add cats and geckos, etc. The app has some great ideas, but it definitely needs some improvement. I love how I can view the walk live..Suzanne326Version: 3.123.0

✓ Great appI love working for Wag and I love hanging out with all the dogs, everything about that is fantastic however I do have some constructive criticism. - As many other people have mentioned the walker support is really bad and unhelpful, they take a very long time to get back to you and I feel that they only care about the customer but not the employee. Once a very large bulldog was growling pretty aggressively at me and another time I went to a building only to arrive and find that there was nobody there under that name and the walk had been a scam. Both times I tried to contact support and depending on what could have happened, those could have been unsafe situations, and support did not answer for a very long time both times, and the second time they put me on hold for like ten minutes. There could have been some person there trying to hurt dog walkers that requested a fake walk, and support put me on hold. - You should be able to change the radius of walks that are visible in the app. I know you can restrict notifications but opening the app and seeing a bunch of beautiful huskies and German shepherds that are all 10 miles away is so sad. Aside from that I love the app!.MalecShipperVersion: 1.91.0

✓ Wag is pawsome!!My fur-babies and I love the Wag app! I usually request an immediate walker and I receive a text immediately that they've requested a walker in my area and I will be alerted within 10 minutes of time of arrival. A few minutes later, I am texted that a walker will arrive by “time” (and its usually within 15-30 minutes). Walkers have been very courteous and timely. My dogs get excited and go for their walk, all the while I can watch their walk by map in the Wag app. It notifies me when and where they tinkle, doo, and the walker usually sends me at least 1 video to watch with paw-some background music! Laughed so hard the first time I watched it. You can set up a regular schedule with your favorite walker also! I can see profiles of all the walkers before they walk my dogs, or I can choose them. However, if not available or they don't respond quick enough, the Wag app will alert other walkers to accept the walk. Some walkers have mentioned that they try to grab a walk, but even though they answered right away, someone else beat them to many walks.. So apparently the walkers need more walks. If you have a favorite walker, best to text them first before you request them, just to confirm availability and alert them you are requesting a walk. I’ve been using Wag for over 6 months and love it! Thank you Wag and paw-some walkers!.Jasmine99Version: 1.33

✓ LIFE SAVING APP!!!Wag is a fantastic app & service!! I have a beagle and, at times, my daughter’s border collie. It’s not always easy or possible for me to walk/exercise the pups, especially if I have after work commitments or a social engagement. Enter Wag! with their wonderful walkers & solid customer service. Every single walker has been stellar! The lock box idea is genius for the times no one can be home. Since walkers are well vetted you know your dog & Home are safe. I’ve had great experience with customer service as well. They are very responsive to all questions and requests for assistance. For example, at times I only have the one dog home for to be walked. However, I registered both dogs when I created the profile on my app and prefer to leave it that way for the times that both all of and Charlie are in my care. All I have to do is text Customer Service to alert them to the fact that I present only one dog has been walked and they quickly and easily credit my account. I truly love the idea that an experienced dog walker/dog lover is caring for my dog when I’m not able. Download the app and try today. You won’t be sorry!.TRChamzVersion: 1.27.3

✓ Peace of mindI love this app. I originally downloaded it because I broke my leg and didn’t have anyone to walk my large but friendly Bernese Mountain dog while on bed rest. It was easy to set up and they offer discounted options if you buy in bulk. The app is like an uber for dog walks- I put the request in for what time I want him to be walked each day, choose between a 20 minute, 30 minute or 60 minute walk, and the Wag team sends a trained walker depending on each walker’s availability!! I love that they handle all the scheduling and I never need to worry about a no show!! They also send me a free lock box to put a spare key for the walker to use when I’m out, I’ll be using it when I can walk again!! You can also write long notes about your pup on your profile so that each walker knows your pup well before arriving. I got treats for my walkers cause my dog can be stubborn. During the walk the app tracks where they walk and the walker even marks where they pee/poop! This tracking gives me peace of mind!!! Sometimes you can even extend their walks for a discounted rate!! The walker always takes a picture of brody and writes a review after each walk. I’m able to “prioritize” aka pick which walker I’d like to return! There are also overnight or daycare options. Love love love this app. Thank you Wag team!!!.Worstideaever3Version: 1.35.2

✓ Best App and Concept EverWow, this is an absolute game changing life safer. The app in itself has a great design and is very easy to navigate. The service on the other hand is amazing. I have had several walks arranged and they have all been great. I have 2 high energy Husky puppies that are selectively trained or maybe they’re trained and just listen selectively. I requested an experienced walker and they sent over the perfect walker. The first walk we did together because the puppies initially freaked out when they were taken away from my husband and I. So, she ended up walking them and we just tagged along and it was great. The second time she came when we weren’t home. She gave us a full report telling us what a great walk they had. We actually received a free lockbox when we signed up, that allows the walkers to enter when you’re not home if you so choose. The app tracks the entire walk and it even posts where the pups did their business. They also take a video and take a picture at the end of the walk. This is such a wonderful idea I highly recommend. Plus they were running a promo for a free walk, if they still have that available, I say jump on it ASAP! It’s a must have for any dog owner..Steph RedmondVersion: 1.34