OptumRx App Support

OptumRx App User Reviews

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OptumRx Pros

✓ So far so good...So far so good since I started using the app about 2 months or so... I’ve refilled a few prescriptions using the app and had to call them only once so far and that was the first time I used the app to refill and switch to home delivery at the same time for that same prescription, so that was completely understandable! And the rep was patient and understanding because I wasn’t 😂 and she made sure everything was taking care of in the most professional way before letting me go because I had no patience or tolerance at that moment! She collectively got answers from the pharmaceutical unit and I think we both learned a lot that day ☺️ I was totally the opposite person that first called then when I hung up! 😇 Keep up the great work OptumRx ✊🏾.PennsydivaVersion: 2.7

✓ OptumRx is the best!I have switched to OptumRx about a year ago and I have never been happier. Not only does it save me a lot of money but it also saves me time and aggravation. I do not have to stop at the grocery store and wait in long lines to pick up my prescription or to drop it off. I know people are at the age where every minute is precious and long lines are a pain, especially with kids screaming or dinner waiting to be cooked or you’re just tired and achy. Well it is very nice to know that your prescriptions will be waiting for you in the mailbox when you get home. The OptumRx app allows you to re-order your prescriptions in seconds and to check on how many re-orders you have left or which ones need to be refilled with a doctors call. If you do not have time to call the doctor for a refill OptumRX will call the doctor for you and it is a whole lot easier to get hold of OptumRx at whatever time you want 24/7 than it is a doctors office from 9:00-5:00, right? Susan Churbuck A very satisfied OptumRx Subscriber.ChickletsusieqVersion: 2.18

OptumRx Cons

✗ Confusing messEvery time I think I can't hate my insurance company any more, I find something new to loath. I'm trying to compare prices between three different medications in a certain category. I don't remember which similar sounding generic names are which brand names, and does the app match them up in the "cheaper alternatives" section? NO. Why would they want to do something like that, like say, "brand is this price, and the equivalent generic is this price and here are other similar medications with their brands and generics." NO. Just a big list of all of the brands and generics jumbled together with no organization or pairing. Plus it says "this exceeds the allowed quantity" at the top, but then says $35 below that. How does a month supply of a once a day maintenance medication exceed the allowed quantity?? I can't get any straight answers from the app. This thing is terrible..PrincessridiculousVersion: 2.21

✗ WhyWhy would you automatically put hold on a medicine included with new other meds without calling me. As a pharmacy you can clearly see I’ve been taking Adderall for 30 years obviously it’s imperative I take 60 mg per day. Because you put a hold on this drug I will run out after a couple days obviously it’s my problem. You’ve no idea the physical & mental harm caused me when even 1 day is missed. Aren’t you doctors who care about your patients. It would take same amount of time to call & discuss this matter as it took to put hold on 3 drugs when clearly I be been taking the one for 30 years. It’s a triplicate form I’m sure you’ve ways of looking up situations such as this. I do however appreciate you putting hold on the new expensive med(s) ordered at least I’m assuming this is reason For hold. But why wouldn’t you just put hold on the 2 meds I’ve never taken. This is truly unbelievable I can’t believe a live person should do such a thing. There are 3 meds I take that when missed for even a day causes me serious difficulty. A pharmacist should be aware of drug withdrawals.Darlene WardVersion: 2.26.0

Is OptumRx legit?

✅ Yes. OptumRx is 100% legit to us. This conclusion was arrived at by running over 131,960 OptumRx user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for OptumRx is 85.6/100.

Is OptumRx safe?

✅ Yes. OptumRx is quiet safe to use. This is based on our NLP analysis of over 131,960 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for OptumRx is 90.1/100.

Should I download OptumRx?

✅ There have been no security reports that makes OptumRx a dangerous app to use on your smartphone right now.