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Workplace from Meta App Complaints & User Negative Comments 2024
Workplace from Meta app received 78 complaints, negative comments and reviews by users. Have you ever had a bad experience using Workplace from Meta? Can you share your negative thoughts about workplace from meta?
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Workplace from Meta for Negative User Reviews
✓ Why is this a thing?Why is this a thing Facebook works better and is easier to use and I don’t need 2 apps to do the same thing… But thanks it’s the stupidity that counts..Version: 415.0
✓ For love nor money I can’t get the messenger part to workSee above.Version: 304.0
✓ Can’t see news feedUsed to be good but now instead of showing news feed it has a “create a group” suggestion Please fix.Version: 166.0
✓ Almost what we needWe have a team of over 200 independent consultants. This WOULD be a great solution for us, as we love to celebrate individual milestones and collaborate. We currently are using Facebook groups. But not everyone has notifications setup properly. This app would be perfect way for our team to separate their business from personal. BUT only problem is they need to have the same company email domain to use this app. So I unfortunately this app is useless to our type of organization..Version: 65.0
✓ HorrendousIn the hands of the wrong people within companies. Human Resources use this tool to the detriment of companies communications. It controls all manner of feedback to illicit responses that facilitate the will of the company more so than the employees it pretends to help. It doesn’t help that it is created by Facebook and soon becomes an echo chamber of left wing progressive garbage..Version: 352.0
✓ Poor definition on video uploadsGiven that video are so critical in today’s marketing tools and communication, it’s not great that uploads lose high- definition unless viewer selects HD..Version: 206.0
✓ Issues on iPhoneNot sure why but several people within my office all have iPhones and all have issues with the app recognizing us as genuine users - some of us were even previously signed in and now it won’t log us in and instead gives error messages. Works good when it wants to but too much of a hassle to use on a regular basis. The support pages are awful, only questions pertaining to those signed in..Version: 183.0
✓ Sign upI have had multiple employees unable to sign up to their accounts and now can no longer access any of their rosters or updates. The service desk has never answered the phone when I call them and I am left with no option but to personally inform all my employees what their shifts are. This is a joke of an app, try harder..Version: 314.0
✓ Free trialI do t want to pay as I use this for storage for Avon and advice for a team I don’t personally know.....no one wants to pay and I don’t want to pay for them we are not a company I spent 80 hrs uploading pictures to my groups thinking after the free trial I will just loose features but I lost complete access £4 per person per month when it’s not a company with employees nope!!! Very disappointed there is no long term free addition.Version: 314.0
✓ Annoying!I am using this app for a group I belong to and we have many important dates and deadlines throughout the year. You should be able to create different calendars or lists with titles that easily inform of the contents. I don’t want to dig through a million things and have to go one by one to see a list of dates and what they are. It seems that if you look at a post but don’t delete the notification you keep getting emails that you have notifications. I absolutely do not recommend this app..Version: 207.0
✓ No support for typography and text stylingWhile the app does do a great job with its features it is still lacking one key ingredient for me. Applying simple text styles to my post. When I can type a headline and make it look different from the rest it a bit of a let down..Version: 309.0
✓ Do not use workplaceWorkplace is terrible. The cancellation process is a nightmare and he will not be able to reach anybody or remove your credit card information when you are done with it. I canceled my companies (2)Accounts five months ago and have been charged every single month since. The process is go to Account settings scroll to the bottom and click delete account. However you are unable to delete your account even when you are paid in full. This is a complete scam and a waste of time.. I cannot emphasize enough that you will not receive any help from the staff.Version: 439.0
✓ 👎🏻Just downloaded the app, and it won’t let me log in. I’ve tried multiple times. Tried using Microsoft, Google, Facebook, and Apple, but always get the 106 account synchronization error. I tried clearing the cache/cookies/browser. But the same thing keeps happening again, and again..Version: 403.0
✓ Everyone needs a company emailAll of the members of our non-profit have moved to gmail. This app recognizes gmail as a personal email address. The app says I will haven’t limited access using my gmail address and I’m unable to invite others who have a gmail account. This app will not work for us at all..Version: 210.0
✓ Not enough respondingWe are not getting responding from head office staff.not working bakery bot.Version: 218.0
✓ Constantly crashes on iPadConstantly crashes on iPad.Version: 436.0
✓ Doesn’t workIt literally just randomly stopped working on my phone. It’s trash.Version: 436.0
✓ Hard to find namesTyping names doesn’t automatically return profiles.Version: 241.0
✓ The worst of both worldsWorkplace seems to be a Facebook clone that's worse. Its product design and specifically its algorithms for displaying content are more aligned with how social media outside the workplace operates, rather than creating a new tool with the correct user intention baked into the design. I understand that the ability to reuse components was probably a key driver in this, but it really feels like there was no thought behind the intended user group and intentional usage changing to be work-focused. Is this a water cooler tool or an announcement tool? Who's to say, both types of posts are mixed together and displayed based on Facebook's opinionated algorithm reused from regular social media rather than letting employees, teams, leadership, etc cater their experience to their needs. Workplace is also designed to be addictive in the way regular Facebook and Reddit are, and it's easy to waste hours reading through nested comments on a post to find the answer you're looking for, and the odds of duplicate comments increase due to this nature. The UI for threading is distracting and this product has somehow managed to make people both spend more time at work and less time working. As a wise Freckle once said, sometimes things that are more expensive are worse, and this certainly is the case for W×M..Version: 410.0
✓ Not Apple Mac compatibleHow is a large company like this only using iPhone and iPad. Quite a few employees only have Apple Mac books for work and cannot use the app that the company uses, their options are to buy another laptop or an iPad why can’t it be used on a laptop..Version: 394.0
✓ Comment in form of a video is a nightmare on all platformsVery slow to upload video to comment section I’ve had to leave it over night twice now and it still took like over 12 hours to do so, not ideal at all..Version: 181.0
✓ This APP is disappointingVery disappointed about this app not like Facebook can take a very long time to upload post😤.Version: 266.0
✓ Application GlitchesAfter 2 weeks the app started to auto log me out and when I would log back in, it would auto log me out again and became an ongoing issue. After several attempts it no longer recognized my account. Even attempted to create a new account and that was unsuccesful too! Not even admin could do anything. Pointless having an admin account person when they are limited to what they can do in the app in trying to resolve the issues. Probably one of the worse collaborative tools created. 👎🏾.Version: 271.0
✓ Great tool but notifications don’t workI’ve been using this for a few months now and it’s great except I never receive notifications on my 6s or iPad Air 2 except badges (yes they’re all switched on). Problem has been happening since day one on iOS 10 and continues on iOS 11.Version: 144.0
✓ Workplace feedbackAs a leader bringing a platform out like this makes you feel like you’re not entitled to switch off and also very frustrating the amount of employees who have trouble access it but when you’re not the one with over 200 people to look after then it doesn’t seem like a big fix to you guys to us it is very inconvenient and time consuming.Version: 418.0
✓ NoI still dont get this app. Whats the purpose? Facebook groupe does the same thing. Why extra app? I cant even invite ppl. What is this?.Version: 173.0
✓ Universal links don’t work.This app is a mess, but my biggest gripe is the fact that universal links into workplace don’t open the app. The system emails you with relevant posts, but they include a half-sentence preview of their contents (useless!!!!) You’d think that tapping the “view on workplace” button therein would open the app, what with universal links being set up and everything. But no. instead I get taken to safari, where I have to log in to view the posts. The whole thing is extremely frustrating..Version: 161.0
✓ Just feels messy. Get Apple team to redesign?Searching for stuff is clumsy. There are all these things to have read but still look unread. doesn’t linkup any of m other apps. Maybe get the Apple App team to fix it. Even writing this review I did it on the title space and wondered why it would not send. Just not intuitive.Version: 348.0
✓ Terrible connectionThis app auto logs me out and only decided to able to connect to the internet ransoms times of the day and night, content never loads and I’m always having to sign into the app and my actual workplace.Version: 328.0
✓ Can't openWas working fine until the last update, now the app will not open at all and crashes when I try to open it.Version: 48.0
✓ Average usability and expensiveI deleted people from the app but noticed I was still getting charged. It’s a tiresome process to formally delete someone You have to log in on a pc goto to settings and then download the list edit upload back to workplace. Even though a person has been deactivated or deleted by the app you still get charged you have to formally deleted via pc seems disingenuous.Version: 439.0
✓ Logging in every weekI like Workplace but having to log back in so often is very frustrating and I have no doubt this puts many colleagues off using it. Why do we have to log back in so frequently??.Version: 285.0
✓ No sound - push notifications on IphoneAll notifications are silent. The sound option deactivate itself when I leave the settings. This issue affects iPhone users in North America (All users I’ve met have the same issue) and Workplace is not answering!.Version: 337.0
✓ 0 stars if possible!App has crashed for the last 5 days straight. I’ve emailed app support daily and no one has got back with me. I am at the disposal of stupid workplace by Facebook. All of our work communication and incidental tracking I use for my hotel.. gone. Don’t think just because it’s an app hosted by Facebook that it’s all that it’s cracked out to be. My entire staff cannot access the app nor access the webpage through our browsers. 2 years worth of daily posting, up in smoke. 0 stars.Version: 286.0
✓ Being forced to use this platformI do t find much value in this platform whatsoever. However I am forced into using it..Version: 444.0
✓ App is No Longer WorkingAs of September 20th my app has consistently crashed within the first 5 seconds of launching. The app will still send notifications for updates happening at work but being on unable to respond hinders my ability to communicate..Version: 436.0
✓ Most of the time the app is always crashing downThis app is awful it’s always crashing down. Some days work it works and some doesn’t it doesn’t work. Whoever created this app need to fix this terrible app..Version: 323.0
✓ Facebook is only 1/2 way there as usual.Fix the email domain problem. How ridiculous..Version: 199.0
✓ Please Optimise for iPad Pro 11!You’ve optimised the Workplace Chat... why not Workplace! Please optimise for the iPad Pro 11 display. Apart from that one factor great app!.Version: 215.0
✓ Chat functionApp auto closes when I click on the messages tab. So that’s not helpful from a team perspective. Any ideas on how to fix it?.Version: 309.0
✓ Turning a respectable business into high schoolThis app has turned the company I work for into a media obsessed circus. Managers and staff stoping to take pictures and videos at inappropriate moments such as recording fallen service men and women coming home (tacky and very disrespectful) also creating false narratives as most people do online but this is not high school and we are not attention needing children. Too much posting on the app and it is as if my colleges at work do not have a social life outside of the “workplace”..Version: 175.0
✓ Can’t enter textKeeps randomly clearing the text entry box whilst writing replies on an iPhone XS, which seems like an important function to be broken in a communications app..Version: 261.0
✓ Sound notifs working since 2nd to last updateI turn on the sounds/vibrate option and it turns right off after I leave that menu and then go back in to check. The in-app sounds work but not the sound notification settings. And yes I have all the right iphone settings turned on. Always have. If you contact support they tell you to contact your tech support with your company. It’s only this app, nothing else. My iPhone is updated. Poor support. Unsteady app. It’s not the only issue and I’m not the only one. Maybe a poor review will get noticed..Version: 335.0
✓ App keeps crashingAs of yesterday I cannot get app to run. Crashes after a few seconds. Uninstall and reinstall, no better. iPhone 14pro. Hopefully resolved soon!.Version: 404.0
✓ WHY SHOULD THIS APP DESERVES ANY STARS!!!!!!I’m trying to see my roster and I can’t because it’s not loading up it keeps on crashing and coming up with error issues please fix it Immediately 😡 Many companies rely on this app, and it’s not good enough when mostly workers and employees are trying to check stuff Very Annoying 😒😡👎🏻.Version: 432.0
✓ Facebook IncCan’t Load Creator App.Version: 213.0
✓ Looks PromisingThis products has the potential to be great, unfortunately you can not use this app without all sharing the same email domain. My employees have no reason to have a company email..Version: 169.0
✓ WorkplaceI hate it - it is complicated and for those of us that have no interest in using Facebook it just doesn’t make sense. Events are not stacked chronologically and you can’t delete events so you have a ton of clutter. It is so confusing that several times I have considered changing companies - trying to learn how to use it but I prefer anything - even snail mail to this system.Version: 327.1
✓ Poor man’s FacebookNot as functional - too many things locked down Frustrating.Version: 396.0
✓ Why not opening correctlySince the last update, Workplace opens in a small window. This makes it very hard to read. What happened to the full screen?.Version: 346.0
✓ Cant change settingsI only work two days a week and you can’t turn off the notifications unless you are on the clock but this app will blow up your phone with notifications about posts that I don’t care about because they are not from my store and they do not pertain to me (I work for Walmart.) Also, when I am on the clock and trying to use work chat, it is hard to hear it because you can’t turn up the volume or change the ringtone of the sound on the app. Most people have to have one earbud in their ear so they will hear when they have a message or a call. Many times I have tried to message or call someone using work chat and they don’t hear it ring or see the message until it’s too late and it doesn’t matter anymore..Version: 356.0
✓ InteractionThere isn’t enough interaction from all areas of our organisation to actually make this a more useful platform. I thought it would provide a great area to interact and find out about more things within the organisation..Version: 453.0
✓ Stupid appWorkplace is so stupid! I required so many times to get a email about some stuffs around that, it said it was sent already, but it was not!!! So stupid.Version: 418.0
✓ No one respondedWorthless.Version: 396.0
✓ CrashingApp keeps crashing around 30seconds into using it. Really annoying having to reopen it over and over.Version: 297.0
✓ Login by workplace URL doesn’t workHi, I can’t seem to login in app by workplace url link, it is the correct one it is doesn’t work on the app. I don’t know why I get this problem on the app but I don’t get it by login on the actual workplace site. Can I please I have so help considering this please.Version: 430.0
✓ Not user friendly.A mess..Version: 267.0
✓ Great start!Workplace is a great way to drive engagement while also offering resources such as Knowledge Articles/FAQ’s, chat/FaceTime/soft phone, and outlets to drive creativity and team building! Would like to see future upgrades include focus on ability to share a post link with multiple connections without getting flagged immediately. If this is internal use, spam would be identified differently than a pure open forum without restrictions on membership. Some features are undersold such as the ability to make calls and FaceTime through workplace messenger..Version: 192.0
✓ Works best on iPad but not without issuesUsing Workplace on the iPad is by far the best experience I’ve found. Two challenges though; battery life and screen bugs. Is it just me or does this app really consume battery life?? I’ve trimmed all the settings to conserve power but still seems hungry for power. Second, I have an issue where the top part of the screen becomes non responsive. Specially for selecting my profile via picture on the right of the screen and the back button on the left of the screen. They work when the app first starts from a fresh open but stop thereafter. I’ve tried power cycle, reinstalling app etc but still an issue. Initially I thought it was a hardware issue but I’ve had my ipad checked out by Apple. Other apps works ok and I have the same issue on a different iPad so looks like it’s a bug in the app..Version: 292.0
✓ 4 sign on screensSeems to want a re sign on each time I use it and then it goes thur 4 screens to achieve it..Version: 217.0
✓ Please make switching accounts easier!Love workplace for all of its functions and the ease it brings to communication! However I work 3 jobs, all use workplace and it is almost impossible to switch accounts on the mobile app and the website. I always get an error and have to completely log out of all accounts. It could be so much easier to switch accounts with one button :(.Version: 321.0
✓ Great but slowly getting worseWorkplace is amazing for increasing transparency and communication across the company and for providing tools like Live. But in typical Facebook fashion, a lot of sloppy features are being released before they’re ready. For example, the new calendar integration is cool except that the app constantly prompts me to respond to invites, even on weekends, and there is no option to turn notifications or the feature off..Version: 149.0
✓ Workplace matterAlways crashes can never actually see my roster and now has logged me out and told me I’m not authorised to use this app.Version: 356.0
✓ Things to change for the chatsSo many things to make better Would like to add pictures without saving them to my gallery first The chat would be better if you started where you last read instead of scrolling back to your last messages especially when there may be 3 days of messages. Pictures if someone posts a group you need to go into each picture individually!! Ugg Searching for past information posted. Would like a search feature to give a word and it finds the messages with that information in them..Version: 427.0
✓ Ditch the algorithm!Great for sharing company news - but we really need to see updates in chronological order. Too much gets missed at the moment because of an unnecessary algorithm.Version: 205.0
✓ Stop eliminating picture-in-pictureApp allows no picture-in-picture, whether it was iPadOS before or iOS now, which allows it now natively everywhere as part of iOS14 (you on other apps now know this). On iOS, if you have the Workplace app installed, you are FORCED to watch any video through the app even on Safari. As a result, picture-in-picture is prohibited. So much for productivity in the literal workplace via multitasking. Reality is people are motivated just to “tune in” for the first second in case there’s some kind of audit (knowing Facebook); then get back to what they need to do..Version: 295.0
✓ Scummy BehaviourUsed to be able to use it for free, but now you have to pay to use it. Even worse, every single person who used it before (even for years) receives nothing in return. No discount, no choice to remain free, nothing. As I said, scummy behaviour..Version: 316.0
✓ ???Elle a l’aire une bonne application mon seul problème est que je ne peux connecter mes Groupe déjà existant sur facebook sur cette application ses vraiment dommage peux etre essayer prochainement de pouvoir se relier 💁♀️💁♀️.Version: 271.0
✓ Please Update LocationsHi! Please update businesses and locations. I try to find dispensaries and they don’t show up in the results. I went to a work event at Rebel nightclub but the address populates ‘The Docks’ which has since changed their name before 2020..Version: 346.0
✓ ‘Seen’With this latest update we can’t see the list of staff who gave ‘seen’ our posts. We actually really relied on this to see that staff had seen posts as it can save a lot of time messaging individual staff to ensure they saw important information. Can this be reinstated please..Version: 325.0
✓ Keeps kicking me out of my accountThe app will randomly log me out of my account because “the session expired” making doing quick work things like checking my roster or shift offers really inconvenient and time consuming.Version: 376.0
✓ Can't see who views a postFor some reason I'm not able to see who viewed someone else's post.Version: 343.1
✓ App doesn’t work on iPhone or iPad.Can’t get past the invite your team page no matter which device I’m on. Not impressed!.Version: 204.0
✓ Wont let me inIt told me to log out due to a error and it wont let me log back in, so I’ve deleted the app and re-downloaded it, did absolutely nothing😡.Version: 451.0
✓ Not an IntranetWorkplace is ok as a collaboration tool for very small groups, less than 10 people. But it’s not a true Intranet and it doesn’t appear Facebook plans to make it a true Intranet. They spend more time developing diverse skin tones than adding any real functionality, like fixed department pages and document management. Everything exists as a post, and with groups with more than a few people those posts can disappear very quickly. It’s the cheapest of the intranet-style solutions, and you get what you pay for..Version: 317.0
✓ No newsfeed since latest updateApp had been working great, but since the new update my newsfeed isn't showing any posts..Version: 153.0
✓ Please readIt doesn’t work properly on my phone and it won’t load to let me see my roster. please fix it..Version: 404.0
✓ TerribleLogged me out of my work account and won’t let me log it terrible I hate this app.Version: 453.0
🙂 Workplace from Meta Positive Reviews
Workplace from Meta works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Workplace from Meta.
⛔ Workplace from Meta Problems
