Sling: Live TV, Sports & News App Negative ReviewsSling TV, LLC

Sling: Live TV, Sports & News Negative Reviews

4.61486 star

Total 38 Negative Reviews

Sling: Live TV, Sports & News App Complaints & User Negative Comments 2024

Sling: Live TV, Sports & News app received 38 complaints, negative comments and reviews by users. Have you ever had a bad experience using Sling: Live TV, Sports & News? Can you share your negative thoughts about sling: live tv, sports & news?

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Sling: Live TV, Sports & News for Negative User Reviews

A lot of glitches still, some improvements needed.Apple TV: After watching a channel for around a minute, the channel stops playing and it brings you back to the main menu. This happens about 75% of the time. [Update: it now happens more frequently than that] It’s really frustrating especially when you click on the channel and walk away to do some cooking and you have to stop to go back and click the button again. Also the scrubbing/rewind/fast forward controls are the most frustrating and erratic thing. You’ll be scrubbing slowly, then all of a sudden it moves over 10 minutes. iPhone app: When using Picture in Picture and you go back to the app to watch in full screen again, sometimes the video disappears entirely, forcing you to close the app and reopen just to be able to watch it again. Improvements wanted: I would like to be able to change the order in which my favorites show up. One of my favorite channels shows up at the very end of the list and I have to slide all the way over in order to click on it. Quicker access would be nice. Another improvement I would like to see is the ability to record from the beginning of the when you started watching . Say you’ve been watching the show since the beginning and you see that yellow bar indicating that you can rewind and you decide you want to hit record it only records from the point you hit the button, instead of when you started watching..Version: 6.3.4

Update FailedI love the concept of the app and didn’t mind the minor issues. This recent update stopped the revolving favorites list, which I appreciate. Unfortunately, this update has made this app almost useless. It’s continually glitching up. In the shows with limited functionality you could generally go back if it skipped over something, no longer. It stops playing video, but continues playing sound and the app must be closed to sink them. I thought perhaps it was the channels I was watching. So today two hours ago I tried to finish 17 minutes of one show on a less stable channel, watch a 23 minute show on a fairly stable channel, and watch a 45 minute show on a very stable channel. As of now I managed to finish with difficulty the first show, not get past the preview to the second show, and some where between 15 and 20 into the third show. It glitched up again, so I decided to review the app. If this is not fixed soon, I will likely have to cancel my subscription. I did give it three stars because until two days ago, it was a pretty good app..Version: 5.10.1

Beware of the time stamp....I signed up for a free trial, some of the shows played well some would cut off right in the middle of live tv and forget watching “on demand items” you aren’t even able to fast forward without it kicking you off or freezing. And you better make sure you cancel tour free trial at the precise time that it says to cancel or else it will charge you at hat very moment. I cancelled my account 10 minutes too late and while scrambling to figure out who to contact and cancel the chat room representative tells me that she couldn’t couldn’t refund my services because I was presently in streaming mood. 🤔 that makes zero sense. Not an hour later 10 minutes later! And because I was presently streaming something she told me she couldn't cancel it. I figured they would just stop the service right at that second and cut it off the tv...that’s what a cable company would do. That to me made no sense. And for that I would give them a 0 In customer service. They say beware the fine print, in this case beware the time stamp!.Version: 5.3.0

Inconsistent functionalityI’m reporting inconsistency on this app on all platforms be it apple, Samsung tv, or google play store. Here’s my issue. First of all the system won’t let me record a specific program. That program being any Formula 1 race. I can record almost everything else I want except for F1. I have to watch it as a past program only if I don’t catch it live. Doing this prevents me from fast forwarding. Normally I would be ok with this but the “resume” feature does not work @ all! So if I pause or exit the stream that I’m in the program will start itself over every time no matter which device I start or resume from. This is obviously frustrating not to mention how sluggish & unresponsive the commands are from my remote ...& it not my tv cause every other app works fine & does not crash nearly as much. I deleted all unnecessary data & have everything set to auto update & it’s still glitchy. As of right now I regret paying for Sling TV. I hope they can fix this because they have a good thing that could easily turn customers away to other platforms if they don’t fix this..Version: 5.8.0

A couple of things…Well I have to commend you all at the recent improvements. Much appreciated. Better functionality overall. Would like to see a timestamp on all future recordings. Sometimes it is difficult to know when the will air or has aired. Currently if I stumble across a movie that I would like to record from the beginning I can’t search in the future to fine an opportunity in the future. It only lets you find and record what’s currently airing. If it’s already started or halfway through there’s nothing you can do other than search the old fashion way scanning day after day until you find it running again. Please fix this. It’s very frustrating. Also would love to be able to change the channels on my tv using the sling app on my iPad. Or start watching on my iPad and easily switch to the tv via the sling app. Please put the station the show is airing on in the caption..Version: 6.5.5

Cheating! Misleading advertisement And bad customer service experience!They sell fast and sell aggressively but provide no good support compared toother streaming services, i have tried all of them but Sling is the worst. There is t any option to give lower than 1 star here. I like to watch live cricket matches. There was an offer where you can buy Annual Willow tv package for little cheaper. So i bought it. After few days i realized Willow tv was not showing the live match. Instead it was showing some old match highlights. And then i saw bottom message that as per willow tv and sling tv partnership they cannot show the live match. Then, the willow tv on Sling is showing different matches than you take Original Willow Tv subscription from their website. This is misleading. When i contact them to discontinue subscription after 3 days. I asked i can remain subscribed for this month but i dont need Annual package. They said you can not discontinue Annual package. WILLOW TV CHANNEL AND WILLOW TV ON SLING SHOWS DIFFERENT PROGRAMS SO DONT GET ATTRACTED TO CHEAPER PACKAGES, YOU WILL BE STUCKED. Suppose tv streaming company tells you about new offer where you can watch HBO channel for $10 a month. You would buy it and then you realize that HBO channel showing old programs. How would you feel?.Version: 5.6.0

Terrible.My family uses Sling at home with no problems. The app for XBOX works amazing. However, the iPhone app is GARBAGE. No matter where we are or what kind of connection we have the app crashes constantly across all our devices- tablets, phones, laptops, everything but the XBOX. For every 30 seconds of show you’re able to watch there is at least a minute of buffering. All the buffering and trying to get a better connection absolutely kills our battery percentage. Your typical trouble-shooting measures like reinstalling the app and upgrading your network connection do nothing. I’ve tried downloading and using the apps for the individual channels I like, but Sling doesn’t work with any of them so unlike other cable services I am unable to use those apps as an alternative when the Sling app is down. Also, again unlike the XBOX app, you are unable to skip through commercials and they play the same one over and over and over and over and over. Sling as a cable service is great, however their iPhone app is HORENDOUS..Version: 5.5.0

False advertisingSling tv advertises that they have the movie “Malignant” when I couldn’t find it I asked for a refund. An agent told me they could help me with that, then asked why I wanted a refund. When I explained the situation they looked in to it and I was told I needed. To get the “con tv” channel. Sense I wanted to see the movie I decided do that. After spending more money on the con tv channel I sat down to watch the movie only to find out that the movie that played was not the movie advertised. Different actors, different story, they just threw the cover are from “Malignant” on a different movie and falsely advertised ad having it available. When I tried again talking to a sling tv representative I was told they don’t to refunds, and beyond that he said that it’s not there fault that their con tv channel was Mis advertising the movie, and do was sling tv. Now not only did I not get the refund I was lead to believe id get from the first agent but I also spent more money on the channel the told me I’d be able to watch the movie on. Most important though sling tv is false advertising “Malignant.” How many other movie do the advertise falsely? How much money do they get from people because of these false advertisements, and then just say, nope no refunds? How much money is the actual movie “malignant” (and probably other movies) missing out on because of sling tv’s false advertising?.Version: 6.5.6

A bug in the IPad apMy Airtv failed which I presumed was the result of a power surge after lightning occurred in my area. I ordered an Airtv2. It has the same problem. I had installed a new router after the lightning so I assumed it was the router. I swapped routers back to an old one. I was able to ping the Airtv with both the old and new router. My conclusion is the software has a bug. I used both an iPad version and the iPhone version and the Sling software doesn’t seem to be able to seethe Airtv2 box. I have confirmed that there is an Ethernet connection, I see inside the router that an Ip address was assigned, and I can ping it. Whats left is the sling software. Technical help was useless. The person walked me through the normal stuff like reset etc. Then told me they could not help me. Oh, and it looks like the Mac address on the label is also mismatched to what the router shows. Slightly diferent. UPDATE: After mindlessly hitting the “try Again” button the app finally linked to the Airtv2. It took maybe 5 mindless trys..Version: 6.5.3

I would give a ZERO if i could...I tried the free trial and was very disappointed, it kept having to buffer and it froze alot. So I cancelled the free trial online and it showed that it had been cancelled. Then 3 months later i find out that it actually never cancelled and that they have been charging me $30 something dollars a month and i called customer service so i could get my money back and the represenative over the phone was very rude and had an attidude and kept saying they couldnt do anything about it. I asked to speak to a manager and the representative over the phone again says he cant do anything about it. So at this time i guess i got screwed out $90 dollars but im on here to tell everyone “DO NOT” get sling tv!!! You all should check out VADER STREAMS or NITRO TV. You get 1700 channels including all these channels that sling makes you pay extra for and only for $20 Check em out!!! Well i guess it is what it is and as long as at least 1 person doesnt get sling b/c of my review then thats worth my $90 dollars that they stole from me. Deuce!!! XD.Version: 5.3.0

Great offerings but poor UX and UIThe levels of channels, packages and device options at such a reasonable price makes SlingTV the service wonderful. However, it’s application solutions on every device (smartphone, Apple TV, web) hav such difficult and poorly performing user experience as to make it laborious to even want to use. The channel selection, the navigation, the program guide, and even the program options are just poorly thought out and weak. You can select favorite channels, but Sling app will never return to this custom list upon each app have to manually select it again as your guide preferences on each visit. Filters often don’t fully deliver their selection...I can choose Movies and be shown three movies, but select all channels and you’ll see 7 or 8 movies are available. There are no last channel options or channel range selection. The use of pull down or drag up dialog windows (like program info) is often hit-or-miss in can take several swipes to get the intended action to occur. Again, great streaming service is countered by such a poor user experience and interface as to make you seek alternatives..Version: 5.12.1

TerribleThis service is terrible. It's saving grace is that it's the only major streaming service I've found that doesn't have ESPN and thus is affordable (I don't need ESPN). If you're looking for a package with ESPN, there is absolutely no reason you should be using sling TV. IF you can get the app to load a program you're trying to watch, it very often will not load it to a Chromecast. Just a spinning orange loading screen. It's impossible to watch a program on demand as the app is guaranteed to crash at sometime in the program everytime. What make this worse is neither of the "resume watching" or fast forward function have ever worked, so your only option is to start the program over from the beginning. Incredibly frustrating. I had this app for several months but couldn't stand wasting my money anymore and cancelled as I couldn't believe that they'd done nothing to fix the multitude of problems that this thing has. Save yourself the frustration and go with literally any other streaming service..Version: 5.3.0

LIARSPaid for the orange subscription and it straight up lied about having ESPN, Espn2 and Espn3. They only have ESPN on demand which isn’t the same thing. They don’t have the other sports channels that it advertised either like tbs. Went through the whole list of channels and it’s not there. I signed into my ESPN account to try and watch the nhl playoffs and I connected the accounts and it keeps telling me to re authenticate without telling me where or how to do so. Been spending the last 2 hours searching forums on google to figure out how this crap works. It doesn’t. Sling doesn’t even allow you to talk to an actual human being without jumping through 400 hoops. In conclusion sling is trash and I’m done with it. If someone knows the solution to my problem and it’s simply a matter of me being dumb then please enlighten me, because all I’m trying to do is watch the nhl playoffs and sling keeps screwing me just as bad as the IRS. If anyone can help please let me know what to do if it’s error on my end. Thank you!.Version: 7.17.1

Run! Customer Service is a joke!We’ve had Sling for a couple of years now. It’s alright. Not great - the app tends to be glitchy at times but it’s cheap so you sort of learn to deal with it. But when something does go wrong and you need help their customer service is a joke. They are friendly sure but they simply refuse to help. You may eventually get thru to the correct “department” after chatting to several people who say they can’t help you. Then they try to direct you to another company (a company you’ve already talked to (because you’ve been down this road before) that assured you they don’t have anything to do with it and they don’t know why Sling keeps sending people to them). They offer NO solutions to your problems. Literally. When we got to the end and my service still wasn’t functioning fully, I was told that someone may eventually get to researching the problem if enough other people report the issue but there was no timeframe for a resolution and I’m just to live with partial no-service indefinitely..Version: 7.16.0

Worst customer service ever!I do not have a problem with the product itself, it is a decent product. But after being sold devices that I did not need this is when things went terribly wrong! Over a 3 day period, at least 10 phone calls, and several hours of my time I continually explained that I was sold devices I didn’t need and could not perform the functions I was told they could. I was repeatedly given the same stock answers has if everyone there was reading from the same script, operators and supervisors alike. There was nothing anyone there could do, there was no customer satisfaction to be had. And if I really wanted to I could send the equipment back at my own cost! They made no attempt to make the situation right or even offer to take a single penny off the bill. Just kept saying there was nothing they could do and that there was nobody in the company who could even give a return. I highly doubt that! These people have no respect for their customers and will out right lie in your face! Buyer beware!.Version: 5.5.0

WORST SERVICE EVERYour on demand programs crash and won’t cast to the TV, and in spite of several attempts via customer service to escalate the matter to get them resolved, after nearly a month, nothing has been resolved - even with proper error codes provided. To make matters worse, your customer service department says that you don’t credit back for the services you have failed to provide. This is INCREDIBLY unethical when a customer signs up in good faith to get a service and the provider fails to correct a problem, then adds insult to injury by saying they can’t credit back anything! The worst part of all is that I paid for your service unawares for 3 YEARS and never once used it until I researched charges on my bank account, and in good faith decided to try it out anyways - without complaint - and even upgraded the service to add STARZ and it doesn’t even stream on-demand without error codes and crashes (I never have gotten to watch a single on-demand show to it’s end). On-demand is the only reason I want this service to begin with, and your company simply can’t provide it- as is evidenced by bad review after bad review on Apple’s App Store! Your so-called customer service reps keep saying “sorry, but there are no refunds” and nothing ever gets fixed. What kind of business are you running there? This is outrageous!.Version: 5.6.1

So disappointedTo say I’m disappointed is an understatement, especially after paying for a subscription!! There were shows that I wanted to watch that I was able to through other apps, but not all I thought ok, based off of other reviews and other family/friends experiences, what the heck....the APP STINKS!!! or the subscription, I don’t know! The amount of times that I spend, shutting down, all apps, my phone, the TV, etc (and yes, not that it matters but, I do have a new iPhone 11Pro Max...) it connects MAYBE 25% of the time and even then it doesn’t always stay connected, if I have to pause the show to (ya know, have a life for a moment) and hit resume, IT RESTARTS THE SHOW!!! Then, when I try and skip ahead back to where I was, it freezes, and says, oops, UNABLE TO CONNECT, AGAIN!!!! I spend more time trying to connect and get back to my show than I do actually get to enjoy watching my show (and I’m talking 60 min long shows) I don’t think I’ll be paying for another month. It’s not worth the hassle, great idea, but I’m so beyond disappointed and frustrated that it’s not worth my time or my money (PLUS, even after paying, I still have to watch why?!?! What’s the point?! There isn’t!!) Nice try, but, bye-bye’ve let me down and I would NOT recommend to ANYONE!.Version: 5.15.3

FraudI had bought a package. Channels are not working. Some Channels have a permanent display that it will be released to the device soon. Others just go blank. I called the Customer Service on day one and was told that their team is looking into it and someone will call back. No one reached out for a couple of days and I contacted again. Next time they mentioned that a tech ticket was opened. The fourth time the customer service was not sure when the ticket was submitted. When I talked to the manager, I was told that it is a modern day streaming service and if you are not able to watch it then its your problem. I paid for a service then I should either get the product OR be provided and ETA for rectification OR extend the service for that time frame OR reimburse my money. The manager was rude and simply said they can do anything. Today after days of calling the service is still not there. I have cancelled it. I have never had this kind of an experience in United States. Sheer Fraud & cheating..Version: 6.5.9

The fail to have a fundamental featureI left the directtvnow app and tried this for the month. I would have saved $25 a month having this, but my family didn’t let me keep it. At first it was just the complaining of my children, and I could really care less about their opinions about the app. When me and the wife sat down to get out Sling, the first thing she noticed was the LACK OF AUTO PLAY. That was her one and only deal breaker. We both binge shows because 3 kids and full time jobs take up most of our time, as it should. When we are home together and want to watch Below Deck, we don’t want to get up and go into the menu every single time an episode ends. I couldn’t believe this app was incapable of integrating a feature that every other video streaming service has. I googled, Reddit, went through Sling Help section and I found nothing except complaint about them not having this feature from a lot of customers. Had to cancel and go back to the old directtvnow (now at&tnow). Until that feature is introduced, I will wait over at at&t and keep the family happy..Version: 5.12.1

Good but tv app trashI like sling - although the apple app is great the tv one is trash . We downloaded the sling app for our Samsung curve 65” . If watching live tv it’s fine but watching previous season of a show it constantly stops and blacks out, then returns, it restarts, it black outs and freezes blacked out, etc . It also is slow when receiving remote control signals . Like I click down down and it’s stuck at the top . It takes a few tries to pause a show also . I thought it was the reponte and went to a different app - perfectly fine . I don’t know if it’s does the same rn for recoded shows but for previous on demand shows it’s trash . So frustrating . Please fix it . We’re paying $54/m the same for cable - an cable doesn’t cause these issues . So please fix otherwise you’ve lost out services and I’ll make sure family and friends are aware of these issues and recommend they stay away from sling . Thank you..Version: 5.7.0

This is beyond atrocious....Vue went away. Fubo is FUBAR (the one good thing about it being that I was finally able to make my own profile, then star channels in the order I want them in the guide.) I'd like to try Dish but like Sling, it appears to be missing a particular crucial channel, somehow. I mean, what year is this? It shouldn't be too much to ask to have ONE perfect service with every channel that isn't an intelligence-insulting ripoff. You'd have all the customers. That I can't create my own profile, login on the site, arrange a custom channel list in my desired order, and save it, is disgustingly prehistoric at this point. I've got a list of about 116 channels, of which none should be missing from a service; don't you want the widest, largest audience possible? (Note: I cut out all the boring news, sports, etc. I should be able to choose the ones I want.) Also? You should be able to watch while scrolling. The guide boxes should include as much text (episode titles, descriptions, etc.) as reasonably possible. It's probably best to see a highlighted channel's program info at the top of the screen so that only one click is needed to select it. I guess it'd just be a miracle for the free over-the-air channels (with the vastly superior guide) to be able to be added in with the rest instead of having to be separate..Version: 6.0.0

Good on demand, glitchy appThe idea of sling is great that you can watch on-demand as well as live tv. However, the app is very glitchy. When casting to google chromecast, sometimes the show won’t load, ads will freeze, and pausing never works and if you exit out of the app for too long (to scroll fb or something) the app will glitch. The only things to fix this would be to close and reopen the app. The interface is also very unorganized and “cluttery” in a sense. The search engine needs to be better. I also dont understand why some on-demand episodes won’t let you watch them if they’re coming on live soon even if they already aired. That’s the whole point of on demand. I don’t have any problems with the actual website on pc. I just think their mobile/portable apps need better technical support. Besides all that, I think Sling is a great idea. The glitches are aggravating but they’re not deal breaking and I would rather deal with these glitches than get cable..Version: 5.12.1

Terrible customer service and surprise billingI have been a Sling customer for a couple of years and was happy about the service until about half a year ago. I only subscribe to their world sport package so I can watch soccer games on BeinSports. About four months ago, I lost access to my subscribed channels despite I still have 6 month left on my subscription. I contacted Sling numerous times for this issue. All their agents acknowledged the issue but none of them was able to fix it. And every time when I contact them, they ask me to log out log in numerous times and on all my devices. It was a gigantic waste of time! Last week finally someone realized there was an error in their system and finally fixed it. Now I have access to BeinSports again but I’ve already lost 4 month. They refuse to do everything about the lost time, of course! Three days later I found on my credit bill that they actually charged me an extra amount for a new subscription. Not sure if anyone can find a worse service than Sling!.Version: 6.8.0

FREE TRIALS DO NOT EXISTI went to the Sling website to try a free trial to see if the quality and quantity of channels they offered. That is when I noticed the lowest subscription was $30 a month. I couldn’t afford that, but went ahead with a free 3 day trial anyways. After two hours I cancelled it to ensure I didn’t forget to cancel and get charged later. Well $60 was taking out of my account two days later. I called Sling and they told me I started a two month membership with a free AirTv Mini. I DID NOT! And there wasn’t even a confirmation email from Sling when I signed up. But I did get a cancellation confirmation. So basically they just let you sign up and don’t even confirm via email that you have signed up, and then tell you that you signed up for something you didn’t. I think I would have realized I was signing up for a membership that is going to ship something to my house. I put in a billing address for my card, but not a shipping address. Worst service and customer service ever. I will happily pay for 3 different streaming apps before I get Sling..Version: 6.1.0

New Changes Less User FriendlyI have subscribed to Sling off and on for the last 5 years and though I like the service generally I hate the new interface! The greatest advantage to Sling over it’s competitors apps was that you could search the guide at the bottom of the screen while watching something without disrupting the continuity of what you are watching. The new interface, however, makes this very difficult. It takes forever to scroll through the grid guide because of ‘visual enhancements’ to schedule data and now half the screen is filled with visual content (on Apple TV) that is redundant and unnecessary. Please return to your standard TV Guide-style grid and get rid of all this extraneous content. Also, make it easier to switch back to the last channel you watched. And, keep the guide preference (All, Favorites, Movies, Sports, etc.) locked until manually changed by the user. I am constantly having to move between screens now just to see what else is on. And, sometimes I lose streaming while trying to check to guide (which never happened with your easier, more stream-lined and more user-friendly older app). Change is NOT always better! And, if something is NOT BROKEN, DON’T ‘FIX’ IT! You had the best streaming app for user-friendliness and accessibility and you screwed it all up!.Version: 6.5.8

Commercials follow you everywhere...I like convenience of sling. I can run it on multiple devices simultaneously and it works great... well, when it does. However, the biggest annoyance I’m experiencing with constant advertising. It seems that 99% of the time, when I start live streaming, I’m getting 5 min. of commercials staring away. At first I thought it was just coincidental, but after using this service for several months, I can see a clear pattern. Also, commercials would continue popping up and you can’t even escape from them when watching archives. Today, I started CNN live and was presented with 3 min. of commercials right away, then there was a small 2 min. segment of CNN programming, and then it went back to commercials again. This is ridiculous. I’m sure sling people would dismiss it by saying that they are running the channel normally and commercials are being delivered as scheduled. But, my experience begs the difference. I’ll be probably canceling my service in the near future in favor of commercial-free services like Netflix. In the meantime, I’ll mute the sound and go do something else while commercials are being played. Those practices are very unfair, especially if you are a paying customer. At least, others would let you opt out of commercials for a bit extra money. Not sling..Version: 6.1.2

Flawless.... if the app worked.I don’t normally write reviews but after being a paying customer for over a year I’m about done with sling. Don’t dare try to watch anything on demand. The app constantly crashes especially if you’re using your cellphone. Doesn’t matter if you have the greatest cellphone provider along with WiFi just don’t even bother because you’re not going to be able to watch an entire show no matter what. It typically crashes towards the middle to end so if you want to watch anything you’re better off dvr’ing it and then watching it on a smart tv or Xbox. It’s a joke honestly. Unfortunately for us where we live we don’t get very many options as far as cable providers and WiFi providers. If sling doesn’t up their game we will be switching to direct tv now. Only reason I haven’t switched is because sling is the provider my autistic children have been raised on and big changes like that make for weeks of meltdowns. So frustrating when you pay for a service and get less than 1/2 of what you’re paying for. It’s like buying a bag of chips. You pay for more air than actual food..Version: 5.11.2

Great potential, horrible results.The concept of sling is great. An app that allows you to watch your favorite shows live and on demand, where ever and when ever, without all the equipment, hidden fees and insane contracts that regular cable a satellite providers are know for. It's a great concept, if sling was able to deliver. They don't though. There's still many channels that sling doesn't offer, like spike and TLC. They also don't offer the big channels like CBS,NBC, ABC, Fox, etc. The on demand shows rarely work, the app usually crashes. Often times it will crash in the middle or towards the end of a show, and the only way to ever see the end is to restart it from the beginning and pray you make it to the end before it crashes again. There are symbols that you'd assume were fast forward/rewind/pause buttons, but they don't do anything when you press them. Sometimes the pause button works, but the app crashes when you try to resume. So if the app crashes 5 minutes before the end of your show, you can either restart it from the beginning, or move on with your life and never see the ending. Take my advice, spend the extra money and go with a provider like dish or direct TV. Sling may be cheaper, but it's not worth $20-$40 a month considering it barely works. Spend the extra money of a different tv provider, at least their products and services function properly and you get all the channels you want and not just a few..Version: 5.2.1

Buggy and just not worth the subscription priceI have had the app for a couple of months... it’s been a rather inexpensive choice to gain some access to channels that don’t yet have a live TV subscription from their standalone apps. That’s about the only good thing with this app. Almost always, the app will crash within a minute of first starting the app. The guide does not allow you to keep a program playing in the background while you browse the guide for future showtimes. If you tune to a channel towards the end of an hour and a show is starting at the top, you cannot tune into the live channel and have to wait for the live broadcast to catch up to the guide. If you set up “my channels” the guide resets at some unknown interval, but quite frequently. You always have to set it again to just see your preferred channels. Programs often freeze and buffer. I stuck around this long just because I had enough tolerance and wanted some live news channels through the end of the year. But I will be checking out other platforms even if the cost a bit more to avoid the frustrations..Version: 6.2.6

Download failures & crashesI’ve used this app for years. It’s good when it’s working right but it does crash on multiple occasions since I’ve had it throughout the years. You can be watching something then all of a sudden it takes you back to the selection of options to choose from again or you’ll have to restart the app. Lately I haven’t been able to watch on my fire stick for a couple of weeks now. I restarted & cleared cache multiple times, restarted app & firestick multiple times and uninstalled. I’ve been trying to reinstall for a couple weeks now and it gives me a download failure error. So now I can’t even use the app. It works on my phone but not my tv where I prefer to watch it. All other apps work fine on the firestick so idk why this is the only app that isn’t. However I pay too much money monthly to have these issues..Version: 6.6.2

Sling TV ServicesI use SlingTv with my smart tv and I must say that this has been a horrible experience. I attempted to call the customer service number for troubleshooting and the service professionals were extremely dismissive about the glitches that I detailed. When watching any program that has commercials, be prepared to be interrupted with 2 minute buffer and blackout periods. This is such an inconvenience as it subtracts from being able to have a seamless viewing experience. By the time that the program returns from the blackout/commercial break I’m completely exhausted and lost about what I was watching and where I left off. I would be far more satisfied if Sling would fix this issue. If I must be subjected to commercials, they should play from beginning to end without stopping and starting then blacking out for two minutes before returning to the program. It’s exhausting and often times I’ve fallen asleep simply because the tv blacked out for so long! It’s very frustrating and the sling representatives were unhelpful and unwilling to offer any sort of compensation for this issue even though I’d only had the service for 2 days. I feel like I’ve been ripped off and I will not stop until my voice is heard!.Version: 5.11.2

Roku App has lots of bugsI am a subscriber and use my Roku for access. When I’m on the Home Screen and scroll right to view “My Channels” I rarely get to the end of my list before the sw resets and I’m at the start of the list again. And to make it more annoying is the sequence of the list is reordered. So it’s not like I can quickly scroll back to where I was and see what’s remaining. Sling app seems to always crash or close after a few hours. Maybe this is intentional. It’s annoying when I’ve been binging shows. Please add a function to enable the deletion of shows in the “Continue Watching” list. It saves shows that I may tune to for a second but I’m not watching. Not sure how this algorithm works but it needs to pick shows that are tuned in for longer than a minute. Several updates ago, the fast forward and rewind function was changed. I find the current state to be very variable in speed. Not smooth at all. Once a channel is selected everything seem to work ok. If you ignore the app resetting or closing several times a week. Lots of issues but the cost is low so I guess that’s the trade off. I would not pay any more for this product at the current performance level. If the price goes up I will definitely switch to another provider. So for now I will put up with these few bugs..Version: 7.1.3

Zero customer serviceI had sling for a month and a half. The first two weeks it was great then it started being glitchy. One day it completely stopped functioning, the little thinking wheel just kept turning and nothing was happening. I tried everything I reset my device, my internet, rest my account downloaded the app three more times , etc etc. I called customer service they told me to do everything I’ve already done which was fine, then they tell me there must be an update on the app that they need to look into so they have to escalate the matter to the engineering department. I said ok sure thinking it will be fixed maybe later in the day or next day. I called again after 3 days still same answer. A week later I’m getting frustrated because there is no follow up on their end and the app still doesn’t work. I call to cancel and was hoping like any other professional and ethical company that cares about their customers and customer satisfaction they would compensate me but they said the couldn’t unfortunately but can remove any new charges to my account. I was appalled!!! How can you ask a customer to pay for a service that isn’t working? It wasn’t about the money it was more about the principle. Oh and that was me talking to the manager who apparently has no authority to do anything. Unprofessional and extremely disappointing!!! Will never use them ever again..Version: 5.9.0

New Sling InterfaceThe new Sling interface is terrible, the previous one was much better. The fact that you can no longer clear out the Continue Watching list, as you could under the old interface, makes this new interface not user friendly. The old interface would clear out all shows in the Continue Watching queue, which in itself was lousy, it should have allowed the user to remove individual movies. But the new interface does not have the option to remove a show, any show, from the Continue Watching queue. Like the developer doesn’t realize..or doesn’t care, that I might watch something for a few minutes and decide I don’t want to watch anymore of it and have NO desire to continue watching it. Now, this new interface forces one to fast forward through the show to get to the end to remove the entry from the Continue Watching queue. And even that can be a pain as they force one to watch ads by disabling video controls during the ads so you can’t fast forward past them. You should return to the old interface as this new one is NOT an improvement, it’s a step backwards to something worse..Version: 7.3.0

Very glitchy, unreliable, lots of adsWe recently downloaded sling as an alternative to cable. I am a big fan of watching shows on demand and I am initially disappointed by the lack of episodes available for the shows. It looks like there’s a lot to offer by seeing the shows, but once you see the amount of episodes we kind of felt a little put off. Additionally, the shows are constantly buffering, constant ads throughout, and when there are ads, the episodes skip through so a 20 min show is really like 10 minutes of the actual show and another 10 of ads. If I try to rewind it to see the parts it skips over, it makes me watch more ads and will crash. It doesn’t cast well to the tv and we have the app installed in our other television and it is a little bit less glitchy when watching “live” tv, but the on demand is still not that great. Additionally, we cannot watch live football even though it says we are supposed to. Going to have to look into other services, this has been pretty disappointing because it just looks so so promising and good on paper..Version: 6.7.0

On Apple TV 4KAfter three full sweeps up and down I might be able to get the info on each channel to load on to a half sized grid, broadband connection. However the app doesn’t buffer the Apple remote swipes well so I’m often 6 hours in the future without knowing. Impossible to go straight up or down. I click on a show that is out of sync with the back end near when it’s about to start another show and one of two things happens.i get offered to record but not watch or my view changes away from grid view. Suggestions: Put views in settings and Not within UI since app writer cant control remote well. Also I would like a full screen grid like I had on androidtv but no way to get same interface on Apple. For the money being exchanged the interface and control aspects of this app are unacceptable. Considering alternate services that offer better app quality. This was magic on appletv but on Apple I feel you made my tv smaller and I am swinging to see past the half page ads. I don’t like ads. Give me full screen and a settings menu to never go away from a FULL SCREEN GRID!.Version: 5.15.13

Great service, okay appI really enjoy using Sling in lieu of cable to watch live and recent TV, but doing so on the iPhone can be annoying at times. For one thing, the menus are confusing: Suppose I want to watch CNN live. Should I look under “My TV,” “On Now,” “Guide,” or “Channels”? The interface doesn’t make it easy to watch the channels I view most often. It also cuts out at breaks between live shows, forcing me to refresh the app to watch the next program. On some channels, that maybe makes sense, but on news networks program boundaries aren’t supposed to be so disruptive. One of my biggest gripes though is that the audio doesn’t pause when I receive or accept phone calls. Every self-respecting audio or video app silences playback during phone calls, but Sling keeps the show blaring in the background as you try to talk to the person on the other end. I like my Sling subscription but I really hope they make some improvements to the app..Version: 5.11.0

UX and Ads are a nightmareThe app itself on our TV is the most irritating to navigate, slow, unintuitive and clunky. The ads are even worse. It’s not cheap enough for me to excuse the ads. We pay enough that the ads should be least intrusive as possible, however it’s the opposite. The stupid “iBotta” ad for example is glitching out and plays on repeat endlessly. What the duck. That causes my “on demand” to freeze and quit. Then...I have to navigate all the way back—start the show over—watch an ad before I can even fast forward to where it stopped—watch more ads—iBotta comes on and freezes—start process over. SO FRUSTRATING. Use all that ad money and hire people to fix your junk. (Currently watching the iBotta ad on loop with the spinning ball of death...) oh, and it just quit. Back to click through and find my show again, watch an ad and fast forward to finish 7mins of a show. YOU ARE WASTING PEOPLES PRECIOUS BREATH AND MAKING WHAT SHOULD BE RELAXING—a blood boiling experience. I don’t need Michael Phelps to tell me about mental health if Sling could just get current with basic technology..Version: 6.2.0

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