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Background Eraser -Erase Photo App Complaints & User Negative Comments 2024
Background Eraser -Erase Photo app received 92 complaints, negative comments and reviews by users. Have you ever had a bad experience using Background Eraser -Erase Photo? Can you share your negative thoughts about background eraser -erase photo?
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Background Eraser -Erase Photo for Negative User Reviews
✓ HmmmmWell, it was the best app at first, until you made it a little bit worse. Still, good, but was better.Version: 2.4
✓ DO NOT GET THIS IF YOUR A GACHA EDITORTHIS IS THE WORST APP IVE EVER SEEN I MUCH PREFER OTHERS THAN THIS DISGRACEFUL.Version: 1.9
✓ Very usefulI’ve been using this app quite a lot and found it very useful. The more I use it, the more proficient I become and the more I appreciate its features. I am thinking of upgrading it to access the full features, but am just not sure what they are...the black and White Mask feature, for example. I wish there was more information about it, and it is not listed in the developer’s website. But to me, this is the best app of its type around..Version: 1.9
✓ Cant saveI can’t save my photos as a JPG or PNG, and when the ‘saving failed’ thing pops up, I can’t press the cancel or retry, so I have to close the app. I even deleted the app and downloaded it again, but same results. The app does have access to my photos, so it should work..Version: 2.8
✓ Can’t skip adsI simply can’t use the app as when I click on a photo, an ad comes up and you are unable to collapse the screen..Version: 2.8
✓ 50 50So far it's ok as an editing app, but I can't honestly rate this app because I'm unable to save a photo hi res fully and see it perfectly finished unless I rate..Version: 1.4
✓ Used to work greatI use this for making logos and items transparent to layer onto other images. It used to work great but now you can’t save as a legit .png so what’s the point. It’s in never-ending scrolling and won’t save. Please update and enhance your software. You have a decent product but when it breaks, it’s useless. 😔.Version: 2.0
✓ Bring back the old version or change the current one!The last version had sooo many tools and this one barely has any 👎.Version: 2.4
✓ Uhmmmm...So, I love this app. I’m a Gacha Tuber and I needed a top quality background eraser, so I got this app. I like it, of course, but what I don’t like is that the pictures are not that good quality, so it’s hard to erase the background without erasing the little character. Also, what’s frustrating is that when I put the picture into my editing app, the picture has a small white border surrounding the character, which is stupid, honestly. I would rate this app 5 stars if only you would fix these issues..Version: 1.9
✓ Wish I could save my pictures!!I purchased this app thinking this would be ideal for what I was looking for. I paid the money and the app works, however, I can’t get the picture saved...I contacted the company about a week ago and I’ve heard nothing. It’s frustrating to say the least. I wish I would have worked with the app before I sent my money. Now I have an app that freezes my iPad and can’t get my money back and the company doesn’t care!.Version: 1.9
✓ No user guide or instructionsI was hoping for a simple app that can just erase the background and leave the subject in the foreground, but apparently you have to erase the background yourself? There are no instructions with this and I am new to this kind of thing so this is quite frustrating. Just a simple little intro and I would’ve been able to figure it out on my own. Not user-friendly.Version: 2.4
✓ Old Version is BetterThis App is absolutely amazing! Except this new update does not feel like an improvement. Don’t get me wrong these new features are great, but it just makes it so much more difficult to use. Before I could change images on the fly, and it was so easy and fun. Now when you go back you have to watch an ad, and the new system where it saves your pictures isn’t that beneficial either. I really hope you bring the simplicity and flow of the old version back!.Version: 2.6
✓ White backgroundHi there, I used to love this app but now every time I save it with a transparent background, it goes white. Also I see that you’re not actually helping people with this same point.Version: 2.3
✓ Less powerful than advertisedPrepare to be underwhelmed. After you are bombarded with ads and pay walls, you’ll find this is fairly lacking. The edges are jagged and there are other apps that cost less that do way more. Would not have left a review if there weren’t so many ads in the first 30 seconds..Version: 2.1
✓ I WOULD NOT DOWNLOADI personally thought this app was very bad and it wasted so much time. 1.Rubbish quality 2.Would not let me Change background. 3.Was not clear what to do..Version: 1.9
✓ Don’t like the new versionI don’t like the new changes, it is hard to use. I prefer the old version.Version: 2.4
✓ ImproveIts ok could use a bit of improving on stuff :)).Version: 1.4
✓ ReviewNo instructions on how to use it!.Version: 2.6
✓ The new updateBeen using this app for years and is extremely helpful, the new update is great however recently it always crashes after erasing my image..Version: 2.4
✓ TERRIBLE UpdateI really don’t like the update!! The app is 100% harder to use, and I no longe r want to use it. It used to be a really great app, but now... it’s truly awful.Version: 2.4
✓ MmI liked it so much better before the update.Version: 2.4
✓ .5 StarThis app was great. I used it for years, and it was vital in my editing process. So many great edits were created because of how this app used to be. It was simple to navigate, and easy to see what I was doing. I work on a phone, so I relied on it for everything. However, this new update has flipped everything on its head. I understand that you were going for a more sleek design and different features, but please change it back. Everything is so confusing now. I can’t see what I’m erasing, and it sometimes looks like I’m taking away what I want kept on. Please Change it back It was so good.Version: 2.4
✓ Overall pretty goodIt works fast, which is good, but for some reason when I select, for example, a grey background, the grey in the eyes and sometimes skin get erased too. Also, I don’t like how you need to pay to get multiple layers, and you can’t switch the photo in a project. But it was overall pretty good..Version: 2.4
✓ The eraser doesn’t even line up with your finger! 😡The eraser doesn’t even line up with your finger, so you instantly overrun into the part of the pic you want to keep. It’s not even sensitive to recognise areas and colours that are part of the item not to be deleted, like other programs do as part of the feature that is the whole idea of these programs! Uninstalled! 😡.Version: 2.1
✓ ☹️Thought t would be a free app, but you have to pay for almost everything. You can’t hav a background without paying.Version: 1.9
✓ It's okWhen I first got this app it worked amazing and perfect but as the day progressed and I went back to making things transparent I began to notice that a white border began to appear around every transparent image. It went from flawless to something I can't fix. Developers please help.Version: 1.9
✓ Can we go back!!This used to be an excellent app, really simple. Used it all the time. I noticed the icon had changed the last time I used it and now it’s all glitchy and throws me out when I try do do anything. Such a shame, any recommendations on a good background eraser?.Version: 2.4
✓ Does NOT work on IPADThis is silly.Version: 2.4
✓ Okay until you realize this problemSo I got this app to edit photos and everything like that. But the thing is every time I finish editing out the photo so no background or anything is showing when I go to save it, it saves it with the background erased but just with a white background every option I choose..Version: 2.8
✓ Good but glitchyThis app is good but for some reason when I am converting to a png it doesn’t load as one..Version: 2.3
✓ Fix this!!When I save an image, it still has the white background...Version: 2.2
✓ Background won’t goWas a great app but every time it now save a white background instead of clear such a shame.Version: 2.1
✓ CHANGE IT BACK!!!! :(The features are now useless! It is like every other back Eraser on the app store now, and why projects?! You use it to edit a picture ONCE then you save it. Come on! What has happened to this app?! Deleting soon unless something changes..Version: 2.4
✓ FrefeefreIts still white when i save it.Version: 2.3
✓ Too many issues, not use friendly.The new updated format of the app is very difficult to control now. The previous iteration was perfect and didn’t need any updates. Along with this, pictures saved now aren’t even transparent backgrounds, they’re white. The app is difficult to use and doesn’t work 90% of the time. Fix the white background issue, and revert to a classic layout and you’ll have me hooked..Version: 2.4
✓ Liked, but now a glitchI really liked this app until I upgraded recently to an iPhone 11. I have the free version so there are ads. When an ad for a game comes up, I can no longer close it to use the original app! The x that’s supposed to do that is half hidden in the top left corner of the phone and is unresponsive to fingers and my stylus. So it’s pretty much useless until that bug is fixed. I deleted and reinstalled the app last night so it’s not in need of an update..Version: 2.8
✓ Doesn’t workPaid to unlock the app. Doesn’t work. Still locked..Version: 2.3
✓ Very good but...This app is SUPER GOOD but the images are way to pixelated maybe you can try to do something like less pixilated if you can because I use Pixomatic and when I do a text and put a font the go to erase the background it’s just all sloppy and just big squares.Version: 2.4
✓ HORRIBLE updateThe new version literally lets you do less! Bring back the old settings!.Version: 2.4
✓ Used to be goodToo bad it was updated..Version: 2.4
✓ DO NOT DOWNLOAD!I understand that other reviews say that it is good. Do not trust them. The image's quality goes down and it does not fully erase the background, even when you make sure to be precise. The instructions are not clear, and in general this app does not do what it says it does..Version: 1.8
✓ Not user friendlyThe first time I uploaded a photo, it did wonderfully in detecting and erasing the background. Then I cancelled and deleted it because I wanted to do something else, then reverted to my original idea. From then on it would not recognize and erase the background, and IF it did, it erased most of the picture, leaving only smudges..Version: 2.8
✓ Used to be great, now it doesn’t workUsed to love this app. Now I try to save a photo and it crashes constantly. Paid for a years subscription for nothing. Please update and fix or issue a refund.Version: 2.8
✓ ScamThis app is a total scam, it does not even convert your images into PNG, it just keeps them as a JPEG, even after you remove the background..Version: 2.6
✓ Well yes, but noThe app itself worked nicely, and I liked the layout and how it worked. But every time I tried to save the image to my camera roll, the background turned white?? Even after I deleted “transparent background” while saving the photo..Version: 2.1
✓ IOS13 update neededSince updating to iOS13 I’m having problems. It keeps asking me to restore purchase. And when I click on the restore button it says I’ve restored but then it still says I need to restore. As such it’s not letting me save to camera roll as png..Version: 1.9
✓ New update sucksI used to always use this app. But with the new update I feel restricted on what I can do. Even erasing the background is harder. Old version was way better..Version: 2.4
✓ BadIt turns the picture into bad quality. don’t recommend.Version: 1.9
✓ Accidentally made a purchaseI got this app but did not end up using. When I opened it and tried to upload my own picture and was prompted with an in app purchase screen. I accidentally authorized and do not plan on using the app any longer and would like my money back. I would have contacted the company but when I click the contact button, the app closes out..Version: 2.1
✓ BEST APPSuch a good app omg.Version: 1.5
✓ Do not update.There are a lot of good features in this update but it had also taken away the red background feature (one that I payed to unlock) and you can also no longer rotate the photo onscreen which was one of the reasons I picked this app in the first place. Can these features please come back because they’re what made the app worth using..Version: 2.4
✓ Can no longer select photos to edit (please respond)This used to be my one of my favorite editing apps, but it updated and now I can’t even select photos to edit. They either don’t load or when I press them, nothing happens. I tried deleting and reinstalling the app, but that only resulted in ads and me not being able to use features I had access to in the past. I would have no issue with the in app purchases because I know how well the features work, but it doesn’t even matter because I can’t get past the photo selection stage of the process. Also, the new update organizes photos weirdly. Please fix this because I used use this app all the time but now I can’t do anything with it. I like this app better than any other eraser app, so I would much rather stick to using this one. Please make it usable again..Version: 2.1
✓ It’s alrightThere were some features that I used in another app that made it 5 stars but unfortunately this app does have these features but it’s good enough for now. 👍🏾.Version: 2.9
✓ TerribleDon’t waste your time absolutely terrible quality.Version: 1.9
✓ It was okay at first...I am a gachatuber and I use this daily as it was the only one which worked. It was perfect but today I went on and the eraser kept flashing and the photo kept coming of the screen. I came off the app and went back on and nothing changed. I even deleted the app and re downloaded it..Version: 1.9
✓ It was okThe app was alright, but I make these videos called Gacha life videos. I enjoy making intros for it and I usually erase the background and put a new one on. So I went and did that with this app but for some reason it wouldn’t erase the background?? I don’t know why this has happened but if you fix it i will download it again 😁.Version: 2.5
✓ Completely destroyed my pictureThis is okay but 95% of the time it’s ABSOLUTELY HORRIBLE. It removed most of the picture and didn’t even crop the background. It just erased the whole thing and just left bits and pieces of the picture. If you want to download it you can, but I won’t guarantee you the best quality eraser. (I don’t recommend it to businesses either.).Version: 2.6
✓ Unusable ProblemI’ve been using this app for maybe about 4 months from time to time for some projects for people. But one day I opened the app and started a project only for one of those “tap here to play game” ads came up. I have no problem with these ads because they are usually easy to skip. But because I am using an iPhone XR, the “X” to close the ad and continue to the actual project is ABOVE where my clock is. It’s a zone where no touch is recognized. Due to this it has made the app unusable for me. I genuinely cannot press the X to continue. I hope they read this and fix this problem so I won’t have to delete this application for another one but for now I’m using an alternative..Version: 2.8
✓ Keeps crashingI love this app when it works how it’s supposed to. Right now it just keep crashing and I can’t finish my projects. When it works well it’s super easy to use and a really simple way to eliminate backgrounds..Version: 1.9
✓ It’s great, but the primary purpose stopped workingIt no longer lets me save images with a transparent background, which is he whole point of the app.Version: 2.8
✓ Very limited tool for the free versionMost of the functionality is disabled for the free version.Version: 1.5
✓ PoorAsking for feedback for I’m able to use the app😡.Version: 2.1
✓ Fix bugsI used to love this app and i would use it all the time but i tried to use it recently and it froze my phone and erased all my progress. i tried again and i worked fast enough to be able to save it before it froze but it wouldn’t save- then it froze my phone again. i tried updating it but it didn’t fix anything..Version: 1.9
✓ PNG image save doesn’t to workThe Transparent/png saving option does not work anymore.I purchased an upgrade of this app and it does not work either. the charge was pending for a while in my account and finally went through. I sent a message two weeks ago but I have not heard anything and App Store won’t request a refund on my behalf.Version: 1.9
✓ Okay but crashes quite a bitTried the free version, but will cancel before the subscription. Crashes far too often.Version: 2.6
✓ Terrible updateSuch a useful app until recent update it doesn’t allow to rotate the image while editing its very slow and just ruined the whole thing very disappointing.Version: 2.4
✓ I’m so confusedThe only thing I could really get this app to do was sloppy png outlines and this was just barely. I paid for the auto blend for red or black backgrounds (I think those were the colors. I know one was black) and I tried to blend the black background I had around my photo and it just didn’t work. It turned the photo a sheer red and I’m honestly just gonna find a new app and uninstall this one. I would restore my purchases but they have literally no way for you to do this. If anything this is just a scam for money. In this day and age I’m not surprised..Version: 1.9
✓ I’m a beginner at this. Nope I can’t figure it out.Disappointed!! I’m using the free version which does not explain how to use anything. It looks like a good app. Can you do some work on it. I accidentally stumbled on stuff by pressing buttons or arrows that led to another page or setting. I think the lasso was the only button that did what I wanted it to do. The rest, is just guessing at what you’re doing the whole time and then it doesn’t work right so I have to reset or hit the go back arrow and try it again etc. Frustrating! Could you please put down a little explanation for each button and how to use your app from a beginner’s view. Thanks, K.Version: 2.8
✓ Not goodSeriously there are so many sites where you can erase the background of any photo perfectly with a click of a button. As an example Canva is amazing for this! I wanted an app that I could do this through my phone instead of using my laptop while I was in the go or at work where I can’t have my laptop. Downloaded this and it’s soooooooo difficult. I had to erase the background like 17 times before I gave up because I just keep accidentally erasing a piece the photo instead of the background. Also once you get the background fully erased, it looks funny. It’s not perfected and your photo (depending on how detailed the photo is) looks funny. It doesn’t look right. It’s weird... It’s not east to erase the background yourself on a cellphone with your finger. It was so confusing to use any of the other options and I just gave up and deleted it..Version: 2.2
✓ Not easySo.. it’s not easy to work with...I’d give it 1 star because it’s hard to use....Version: 1.9
✓ Agreeing with previous commentsA help or tutorial would be handy .... But if this can easily remove backgrounds then it will be worth using.Version: 1.5
✓ Absolutely horribleNone of the PNG is rendered through this app stay effective. The background somehow always comes back. I have updated several versions and have paid for this app for for too long. Don’t be like me, do some research first and find one that works and has good ratings. This app is a rip off. Their customer service was a joke too..Version: 2.6
✓ Stopped Saving CorrectlyWhen I first used this app it worked perfectly. It was a little tedious and annoying to use as the curser is always a bit off but it got the job done to erase the background of a logo to use on photos. Then suddenly it stopped saving photos with a transparent background..Version: 1.9
✓ Useless, bait and switch.It's free to download and to edit the stupid hot air balloon stock photo but if you want to use your own pics, it tries to get you to pay for the same features all the other background eraser apps give you for free and then when you press the reload button, it gives you an error message. Waste of time..Version: 1.8
✓ Usually greatIt’s not working anymore! usually it’s great and allows me to save with a transparent background, but now—as many times as i have clicked out and restarted the app—it only saves to white background..Version: 2.6
✓ The last update kinda ruined it...It was really easy to use and it was great. This new update makes it harder to navigate. It’s still relatively easy to use tho..Version: 2.6
✓ Add Pop-Ups you can’t exitI use an iPhone 11, and every time you try to upload a photo an ad pops up. I u deters d this is how the app makes money, but the (x) button is half off the screen in the bottom corners and cannot be pressed. I literally can’t get passed the ad pop-ups and use the app..Version: 2.8
✓ Why have you ruined a perfect app?Why on earth have you made these changes? I have been a regular user of this app for the past few years, paying for premium access because it was the best I had found and worth the money, but now all the best features are gone! You can no longer manually rotate an image. You can’t get close enough to do fine detail work. The smallest ‘brush’ is still huge. You are not able (or not that I have found) to choose a clear, black or white background. Everything is very difficult to find, or is hidden. I have no idea why you’ve done this, but I wish I could return to the previous version. I will now be looking for a different app..Version: 2.4
✓ Now not goodIt was fine when I first got the app, but since I have updated it, it is now useless to use, it shuts off after 10 seconds of using it, the old version never did, it’s slow moving, and the quick erase button (for background) dose not have a level of how much we want removed from the photo, I used this app a lot to do cartoon clips, but it’s made it more difficult for me to use, I now need to find a new erase app..Version: 2.4
✓ Transparent backgroundWhy every time I save a transparent background why does it save it with a white background?.Version: 2.1
✓ Wouldn’t recommendEven when trying to remove backgrounds from flat coloured pictures, I still can’t remove the background well. Gets a 1 star from me.Version: 1.9
✓ PNG - Jpg glitchThe png format has been glitching and crossing over to JPG I have found this app amazing being able to remove backgrounds on photos has been very useful.Version: 2.1
✓ Doesn’t workThe threshold sliders don’t do anything at all - they remove exactly the same areas no matter what threshold you choose. As of the latest update I can’t even save photos with a transparent background after editing it. It’s always a white background. What’s the point of this program if it can’t do what it’s named??.Version: 2.6
✓ Bring back the old appI used this app for 5 years and I found this app very useful. I need to use an app like this almost on the daily. The new update is horrible though. It’s so hard to erase now and there’s way less tools and the tools they added in this new update are useless. I can’t use this app anymore. Bring back the old app..Version: 2.4
✓ When it works.....It’s fantastic when it works, I don’t mind the ads and it’s great! However it crashes ALL OF THE TIME which is so frustrating I’m typing this review whilst looking for a replacement app!.Version: 1.9
✓ Subscription Purchased But No Access to Premium ContentNo matter how many times I have tried, the app will not allow me to access premium content (e.g- layering) with my subscription. Even if I click “already premium” it will say “purchase successfully restored” but then still not allow me to access content. If this issue is fixed, I will happily change my review:).Version: 2.9
✓ This appOk you need to make an update but the app is good a make it so u can actually see we’re you are going to do it 😌✋.Version: 2.8
✓ Terrible nowUsed it daily for years. The app changed today and now it is ridiculously difficult to use, the brush is too large. Really really poor changes. Yes you can change the size of the eraser but it can’t be as small as you used to be able to make it. Very clumsy now. Unhappy and will be looking for a replacement app.Version: 2.4
✓ GoodGood app.Version: 1.7
✓ Dont botherPaid for the upgrade,. Very difficult to use,. Never get a full background removal, waste of money.Version: 1.8
✓ Nope.Terrible quality. Limited use while being slammed by prompts to purchase the app including a vibrating ads button, super annoying, to push you to buy. Better free apps out there..Version: 1.9
✓ Keeps crashing, too many adsI’m using the free version which is pretty good. But the app keeps crashing causing my work to be lost. Happens when I am zoomed in. Also, there is such a thing as too many ads and this app has too many, worst thing is that they are so intrusive. Even apps that always display an ad but are not intrusive, like at the edge of the screen, are better. Finally, it needs to do better at detecting borderlines of objects. I can see them with my eye, why can’t the app?.Version: 2.8
🙂 Background Eraser -Erase Photo Positive Reviews
Background Eraser -Erase Photo works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Background Eraser -Erase Photo.
⛔ Background Eraser -Erase Photo Problems
