Blackboard Learn App Negative ReviewsAnthology Inc.

Blackboard Learn Negative Reviews

4.6
4.60228 star

Total 175 Negative Reviews

Blackboard Learn App Complaints & User Negative Comments 2024

Blackboard Learn app received 175 complaints, negative comments and reviews by users. Have you ever had a bad experience using Blackboard Learn? Can you share your negative thoughts about blackboard learn?

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Blackboard Learn for Negative User Reviews

App is trashThe UI/UX of this app is abysmal, unpleasant to look at, extremely difficult to navigate. Previous school used Canvas which was amazing compared to BB. Fixing the user interface would be a great start. The courses tab always loads my “current” courses, but it’s actually a list of every course I’ve ever taken. If I accidentally tap on a course that has ended I have to wait forever for the app to tell me it can’t load the course. Menu items are buried in cumbersome sidebar that is easy to miss. Grades and assignments take way too many clicks and are stored in very different locations. Nothing is linked - I should be able to easily navigate to different course components without backing up to the main screen. There is no way to select any preferences, for instance, whenever I open the app I am dropped in the announcements page rather than courses - this should be a choice. The interface is absolutely hideous - it reminds me of a geocities webpage from the 90’s. Finally, many components of the app are cumbersome. It’s very difficult to access pdfs and some portions of the app open an in app browser without the open to open in a local browser. I find it exceedingly frustrating that BB hasn’t made a single attempt to improve this app in many years - hopefully major Universities will start taking their business to better platforms because this app shows a company that has no incentive to improve their product..Version: 7.7

Most recent version is a step backThis app used to be more functional, but the most recent update has introduced some unwelcome changes. Interface elements are no longer properly sized to my phone screen, courses are harder to find and navigate to, and the interface is overall more confusing with more “X”es that can even log you out entirely when you did not intend to. There seems to be a new focus on being able to quickly close out of things, which is just not what I care about. I’d rather have a better text interface and a better way to view discussion threads. You still can’t see the post you’re replying to when you’re responding in a discussion thread, which makes it difficult to quote or refresh yourself on what you’re addressing. It’s completely unnecessary to have the ability to slide the entire interface around the screen, especially since it just snaps back anyway. All I want is to be able to quickly access my courses and see the posts I’m responding to. Just rip a design from a social networking app - something like Reddit or Twitter has already solved all these problems and even though neither of those platforms have amazing apps, they nail the basics a lot better than this one..Version: 9.1

The app will not stay open.It’s really irritating having to log in every 10 minutes; now, I’m unable to open the app. I’m not sure what to tell my professors. Please fix this as soon as possible..Version: 9.1

Pretty but nothing worksThe aesthetics look good. However if I want to watch a lecture I can’t. (Links out to the homepage of Panopto with no way to find the lecture I want.) Can’t read announcements because it always just shows the same announcement when I click on a new one. e.g. I click on “well done” announcement and it shows me “essay results are released” announcement. No matter what one I click on. Can’t join a collaborate tutorial on the app. (It sends me to... the external blackboard website which - surprise surprise- doesn’t work.) I CAN open a PDF file that’s been uploaded... except oh Wait, the app doesn’t let you flip to landscape instead of portrait, so the writing on the file is too small to read on a phone screen (you know, the thing apps are made for?) if I click on an assignment, after a bit of waiting I can see the mark I received. However clicking on it again to view feedback just leads to an endless loading screen..Version: 6.0

Looks ok, but not useful for actually studying on a deviceGood app for seeing information. HOWEVER, huge drawback is the inability to split screen with my word processor on my ipad Pro. This will result in me not using the app as I can’t take notes while reading slides. Consider the student when designing or updating app. Furthermore, it wouldn’t even let me submit feedback in the feedback section regarding this issue..Version: 3.1.0

It won’t leave my logged in...There was a recent update that caused problems for me. The biggest reason I am giving this a 3 star is because the app will not keep me logged in to my account. Every time I open the app, it makes me re login through my schools site. If I have to do this, I’ll just load my schools site and access it through there. The beauty of this app beforehand was that it kept you logged in and all you had to do was launch the app to view grades and courses instantly. Personally, I liked the old version much better as of now. I don’t like the way you view grades now either... just seems a little cluttered. I liked how the older version displayed your grades, just seemed easier to read. On a positive note for this new update, it does make accessing other aspects of blackboard easier through a mobile source..Version: 5.11

Please fix this!! Old update please!!I rely on this app for my university work. But since today after logging into my institution it takes me to a web browser as if I used chrome or safari. This does not allow me to save any files , in PowerPoint slides there’s text missing and audio recordings do not play, there’s no go back button so I have to close the whole section and click on the module and find what I was looking for again. This right now is unusable. Please please make this run like an app again not a browser website..Version: 5.9

Very confusing to use.Vsry confusing to ise..Version: 5.2.4

Can’t log inThe app won’t allow me to log in even though the same login details work fine on the browser. After reading other reviews I can see many people have had the same issue for at least the past year - I guess it won’t be fixed anytime soon. The app is useless, unfortunately..Version: 8.1

Worst appIt doesn’t work at all.Version: 8.9

UnmergeSince the newest update/merging the “current” tab does not work and you took away the best part of the app; the quick grade view! The best part about quick grade view was being able to see all overall course grades at once and have them color coded based on the grade - without it I don’t see an advantage to using this over computer login. Also the new calendar/due dates seems great for instructors, but I don’t want to have to scroll all the way down just to see I have something due at 11:59pm - the older version was better bc it listed all the due dates for that each day of the week in an easy vertical scroll and had the due dates for that particular day in a condensed column so you could see everything due for the week at a glance, which is much more efficient than scrolling down a timeline (esp if there’s only 1 thing due at midnight and you miss it bc you didn’t scroll ALL the way down) or having to click on each day of the week to see what’s due..Version: 7.6.1

Can’t log in after updateThis app is great and helps heaps with uni life while out and about. But since the last update that was meant to fix the login issue I still can’t login. I have tried several times but still no luck. So now the app is useless..Version: 8.8.1

Broken by updateCrashes on open since last update I’m running the latest beta on an iPhone 12. The icon zooms on tap but crashes right after. Needs a patch asap..Version: 9.1.2

UI is a mess and brokenAlmost impossible to navigate courses and notifications. Buggy mess that freaks out anytime you switch between tabs and courses. Notifications do not bring you to what you click on, for example, grades posted. It brings you to the courses tabs which is actually the activity stream(?) which doesnt even bring you to the point where the grade was posted in the stream. If I want to look at my current courses I always have to manually select my actual current term (like spring 2024) and not the “current” choice because it thinks every class Ive taken so far is a current class and there is no way for me to manually fix that. And everytime I back out of that course, it brings me back to the “current” courses which is just annoying. And for some reason there are 2 UI for the courses tab that I have no idea why or when they switch but they exist I guess. Mildly frustrating software that I dont understand why schools constantly choose for their students to use.Version: 9.1

Improving!This app is getting better with each update however I still cannot work out how to be notified when content is uploaded or announcements are made. Also the coloured background of your grade I.e. red orange yellow or green are really harsh. If you only have 1 piece of work submitted and so it’s red... it seems a little harsh. A detail that I don’t think is needed..Version: 3.4.0

Login.Why should I login every time I open the application? That's frustrating..Version: 9.1

CANNOT LOGIN!!!Before i used to be able to login easily to my school account and view my courses and assignment no issues, but after the new update it ASKS YOU TO ENTER WHAT SCHOOL YOU GO TO, AND MY SCHOOL ISN’T EVEN ON THE LIST! It’s nothing to do with the school as my school still uses the service and it is supported by it as the website still works with my school account, but the app doesn’t! And it was working before the update so it is the apps fault!! For whatever reason you guys chose to include very few schools to your schools list, and whatever is not on the list, you cant log in. Heck most schools near me don’t even pop up when i search them 😑 So it’s not just me with the issue. So now I’m stuck on the “type your school name” screen every time i open the app because there’s so little options, which is a massive inconvenience and obstruction to my learning. I strongly advise the developers to fix this issue ASAP..Version: 7.1.1

App keeps crashing on iPad since last updateNot sure what changed but my app keeps crashing without loading anything. It’s frustrating as I need to use the app everyday. I reinstalled app made sure my iPadOS is updated . I did allow cross posting from settings. Nothing helped. I would really appreciate if it gets solved..Version: 9.1.2

Need improvementPdf work just fine here. However ppt cannot be open in this app & i cannot open reading online idk whether it’s only for university of melbourne student or students from other institution experience this as well..Version: 4.2

Please FixPlease keep us signed in. I am really frustrated when I have to login every time I launch the app. It did not use to be like this. Thanks.Version: 3.12.1

Always log me outThis is so bad, after the new update, it just always log me out, and I have to login again and again when I want to use the app, it’s basically useless to me now as I can just use the website.Version: 8.8.1

Canvas is better.I used canvas during my high school dual credit courses. I now use blackboard for my classes at university. Having used both, I would just like to say that blackboard should take notes from canvas. I find blackboard to be more complicated and confusing to navigate. I know that some of my problems have to do with my professors and their organization skills but some difficulties can be attributed to the app itself. I would like to see a more uniform template for each class. I would appreciate it if every class had the same basic tabs instead of the teachers picking a choosing. I think the teachers should be able to add tabs but be forced to use basic tabs like an assignment list. One feature that I really miss from canvas is being able to test out different grades in your classes. On canvas, you can test out different grades for assignments to gauge what your average might be if you were to make that particular grade. I hope that this feature will be added to blackboard soon because it is extremely useful..Version: 5.11.2

Just closesAbout 3 days ago, in line with the last update, the app stopped working on my iPad. My iPad is up to date, the app works on my phone, i just closes after the initial Blackboard screen. I hope you fix the bugs soon, using my iPad and the app was the best way for me to work without lugging around my computer everywhere..Version: 9.1

Doesn’t keep me logged in/no longer get notificationsI used to love the blackboard app because it was a great way to keep up to date with assignments and announcements, but after an app update it hardly works. I updated my blackboard app and now it forced me to log in every single time I open the app. Not only that, but it no longer sends me notifications when there is a new announcement or when an assignment is added. I attempted to get support but it takes me directly to the blackboard site and tells me to contact my university. However, my university states that this is an in app issue and not something they can fix. There isn’t app support to submit a complaint so I’m taking to here to see if anyone else is having issues or to at least let it be known that this is happening. Hopefully it can be fixed because this was a great app prior to this issue. I’m just very frustrated now because it’s not functional at all anymore..Version: 7.6.3

Dreadful AppThis app will ruin your life and make you miserable. The different modules that you are enrolled in are randomly arranged every time you open the app making it unnecessarily annoying to select a course. Furthermore, none of the filters or sort tools are useful. It constantly logs you out randomly when you open the app so you have to go through the trouble of logging in many times despite ticking the box to stay signed in. Viewing any pdfs or documents is an utter pain as they refuse to respond to any kind of input you provide. You cannot scroll, zoom or interact with them whatsoever. Notifications within the app are incredibly buggy and not useful..Version: 8.9

Not worth the troubleThere may be slip between what the platform can or is intended for and what I’m seeing. However, forums which don’t highlight unread posts (or prioritise them) and a stream which has all sorts of garbage in it, does create a pointless app. Please have a platform worth using somewhere..Version: 3.9.1

Update has made things more difficultI like what seems to be the improved speed and and streamlined appearance of the app but it has, but this update has created far worse issues. The new update takes away all the taskbar functions and assigns only the ones that it believes are most important. This has made getting to the grades screen very cumbersome. There is no way to rearrange what is shown on the bottom task bar, as I would love to get rid of calendar and put grades there instead. In the grades screen there is also no way to favorite current classes to keep them up top. This is a problem because the current courses include any courses that professors have not closed to students view so they remain in the section forever. If you manually click the current semester you are enrolled it such as fall 2022 it always defaults back to current courses every time the screen is changes. The courses screen avoids this by allowing favorites..Version: 7.7

Poor replacementThis is a very poor replacement for the Mobile Learn app that was available previously. In addition that app no longer works with iOS 11 so we can’t go back. And where is the iPad version? Hmm? Very poor strategy Blackboard. I expected more of you..Version: 2.9.10

ImprovementsI find that most of my course is based through the discussion board. We don’t have access to our tutorial groups, or the individual group board. This means that the app is almost worthless for me at the moment. It is helpful at times, but certainly not at the level I need..Version: 3.10

Signing me out every secondIt literally signs me out every 2 hours..Version: 9.0

App froze then asked me to review it.Here’s my review.Version: 3.11

Doesn’t play lecture videosLast week it stopped playing lecture videos and says my cookies are disabled, which they’re not. You need to login every 5 minutes and then it logs you out. Tried everything with uni tech support, but the app is unusable. Emailed Blackboard, never heard back.Version: 6.6

Poor user experienceI find the app logs me out on a very regular basis and logging back in can sometimes prove challenging Additionally navigating through the app is slow, the interface feels clunky, links don’t open in your own app and the in app PowerPoint viewer does leave a lot to be desired.Version: 7.10

Updates kills loginWhen working this app is convenient but lacks full functionality. Unfortunately every time I update the app, I am logged out and have trouble logging back in. The last time I had to completely delete the app from my phone and then reinstall. I now actively avoid updating this app until I have time to resolve the consistent login bugs which come with each updated. Please pick up your game and perform some quality R&D, testing the app before releasing..Version: 4.3.3

It would be great but...It’s frustrating. Maybe my issues seem petty, but I liked Mobile Learn a lot better. I supposed my biggest complaint is that I can’t edit my courses page. Being able to switch what order they are shown in and color coding them (and getting rid of unnecessary information in the title) has always made it easier for me to keep organized with my classes. There’s no option to do this at all! Additionally, notifications aren’t consistent at all. Sometimes I’ll get a notification when a grade is updated or when something is added to a course, but not always. And when I do try to use the notification to go to what was new, the app doesn’t always open at all! I feel like these are relatively minor complaints, but they affect how easily I can keep organized and are really frustrating..Version: 3.3.1

Pretty much uselessSome of the app is somewhat compatible for iPhone but when you try and write a journal entry the page just doesn’t fit on the screen and you can’t actually see all of the options. The app cut half of the box where you can choose to attach a file and failed to show a previous file I had attached onto the journal entry on a computer. The older version of the app was much better as it was more compatible and easier to navigate around but unfortunately they stopped updating the older app..Version: 3.7.1

TroubleI’m, trying to long in on my iPad 10 generation and updated the new iOS 17.2 , and it won’t let me find my institution which is Seneca College why is this a problem..Version: 8.11

Web login experience is terribleMy uni requires a web login, once I navigate into a presentation or other section of an online class my only option to navigate back is to exit the logged in page and start from scratch. This is incredibly distracting and a very poor user experience. I can’t confidently view content because I know that afterwards I will have to exit everything, lose my place, and log in all over again..Version: 3.12.1

Great Potential. Average ExecutionHey guys! Great app if you want to view some content on the go! However, this app could offer so much more. The iPad version is a bit frustrating since you can’t split screen with another app limiting workflow. You are either watching the lecture, or annotating, no in between. The app is also a little slow at times and seems very clunky, especially when logging in. I think it does the bare minimum, allows you to view work, but it definitely doesn’t allow me to learn on the go. :(.Version: 6.12

Blackboard's good, the app is not.As the title says. Limited functionality compared to viewed on a laptop browser. Can you not put more effort in? Main gripe right now is how poor the "collaborate" function works in the app... worse yet you cannot watch collaborate recordings at ALL. What a joke..Version: 8.6

Messages are uselessThis app would be really useful if I could create messages in it! As it turns out I have to sign in to Blackboard through Safari if I need to contact my tutors when I'm away from a computer, which is not convenient at all! I redownloaded this app after taking a year off study, hoping this issue had been resolved, and I was frustrated to see that isn't the case. Please fix this, thank you! The Safari mobile version of blackboard is really inconvenient to navigate but it's my only choice.Version: 6.12

Waste of time signing me outThis app will sign you out every minute and you will waste lot of time just signing in and doing double authentification with an other app. It is so backward..Version: 8.11

Still waiting for a fixWhen I first started using this app, I loved how user friendly it is. Now due to an update a few months back, I don’t receive notifications, always have to log in again via the web browser in the app. I’ve been using Chrome on my phone instead of this app while I wait for the a update on the app. There seem to be an update last week that fixed nothing.. ??.Version: 4.0

HmmWe really need a notification option..Version: 3.6.1

App is finally working great again!**UPDATE: The app was working great until the second day of school this semester. It stopped working completely and after two days I deleted the app and re-downloaded it. Now it is telling me my school is not even on the list so I am unable to even login. When it works, it works great. Often times, it does not work at all! :( wish the developer would just fix it and leave it alone! UPDATE: blackboard has fixed the issue and the app is working great again so I revised my review to four stars! I would have gave them five but it did take over three weeks to fix the issue and I was unable to login during that time! Oh my, there seems to be an issue on our side. After I put my login information in it redirects me to the statement above wearing it says there's an issue. I reported it to the developer who then told me to contact my general IT helpdesk at school. The school has now put a ticket in with the problem. It's still not working after three weeks and I have been unable to use the app at all. When I first started using this app, it was great. I could post my discussions, assignments and take quizzes on here. But I now have been unable to access the app at all for three weeks. Please fix this issue and I will update my rating..Version: 2.9.10

TerribleApp doesn’t even open anymore, tried everything. Makes you login every time you use it as well. Not a good app. Stay away.Version: 9.1.2

BRING BACK THE OLD APP!!I’m absolutely gutted that you didn’t update the old app - it was perfect! Loading anything in the new app takes an age and sometimes will not load for no reason. I hate the flip-up tab system - a back button would be so much better as then you can quickly go between folders etc. Instead of having to flick each one! Which takes ages and is so annoying as my phone thinks I want to bring down its own menus, not the ones in the app! I don’t like how you can’t change the order of the courses now - I have upwards of 20 course tabs on there so scrolling right down to the bottom (when the scrolling isn’t fluid/fast and freezes) every time is an absolute nightmare. There are more annoyances I could say but basically BRING BACK THE OLD APP - This one is terrible!!!.Version: 2.9.10

Update is terribleThe login process was already too cumbersome but at least you only had to do it once a day. The update forces login on us every time we open the app now..Version: 8.11

ImprovedSince the October 2017 update, the app is finally usable on iPad. (It was a complete joke, and waste of time before). It still has a long way to go, but you can now access and view a few things that you couldn't before. I strongly dislike the part app, part webpage style of this application. For an app that's used by tertiary students, it should be a more apt match for the level of education that it is used for. Keep trying blackboard!.Version: 3.0

Such a frustrating appI’ve used blackboard since I was in first grade and even then it was so frustrating to use! I am now a college student and I thought I escaped using blackboard but unfortunately I have not. I hate how old and un modern the website/app is just looking at it makes me unmotivated to do any work. Even my teachers complain about how much they dislike using Blackboard. I hate how you can’t customize anything. The app is slow and sometimes just doesn’t load anything in. The activity stream never works, instead it should just show upcoming assignments, and you should have a push notification/email for when grades are released. The calendar is AWFUL, just show the whole calendar with all the work due listed for each day! Submitting work is so painful and could be a lot more simple. PLEASE BLACKBOARD just make it more user friendly!!! or take some ideas from Canvas!!.Version: 6.12

Blackboard as an app is slow, clunky and buggyAs a platform is not overly user friendly, no on the app version is awful. You constantly have to clerics, load, go back and reload to see content. It’s not seamless with links to other content also and kicks you out. If you’re used to using the web browser this will be a headache. If you’ve only ever accessed it via the app I’m feeling sorry for you..Version: 6.2.1

Activity Stream not loadingFor months the activity stream is not loading. All I get is „there seems to be an issue in our side“. Reinstalling the app doesn’t solve the issue..Version: 5.6.1

To many clicks!Very new to all this but I feel finding things on blackboard is very confusing! The dates of things seem to be from years ago...does that mean they are still relevant? Also it takes so many clicks to get to whether you actually want to go! Like being on the phone you keep pressing the numbers for the option only to be given more options!.Version: 3.4.0

Blackboard is making me go crazyThe app is very annoying and needs a lot of work. Why is it so difficult to navigate in the app and what’s the point of asking me if I want to stay logged in if it never keeps you logged in. Everything is all over the place and unorganized. Like other people have mentioned you have to do so many clicks just to navigate through the app. There should be a column on the bottom that has the list of grades for every class. Also why is there a calendar on the app if nothing is synced to it automatically? What’s the point of me manually adding homework on the calendar if it takes so long just to log in to the app. I can just go on my own calendar at this point. Also if we get homework synced to the calendar if we can be able to download the calendar as well or if we can sync it to our iCal and Google calendar that would be great. I go to see what’s my upcoming work I need to do and it just gives me what’s due and the date even though I have already completed that work. It should at least have it crossed out or something with the due date. Instead of having it say “due in the next 2 weeks” it should just say “due soon” or “upcoming homework” because I have it telling me that there’s homework due in the next 2 weeks but it’s literally due in a few days. How does that make sense? This app makes me go crazy. Please fix this🙏🏻.Version: 8.4

What is happening?I use blackboard multiple times a day, and I carry my phone more than I do my laptop so, i thought I’d be easy to access my grades and homework much quicker. I was wrong. I always have issues with keeping my writing studios in frame to work peacefully and I, too, find it frustrating I can’t type journals or blogs directly in the app when it’s NOT IN FRAME, I rather use my browser than this app. Then it is common for the app to GLITCH and go back and forth between the login page to the one I was looking at...four or five times before 50% of the time telling me to log in again. It happens a lot it’s annoying. Finally, it does not resemble in content the browser version- it OMITS uploads my professors have put up and are seen in the browser and unexpectedly not found in the app. My Chemistry professor, for instance, uploaded a list of homework guides and due dates and I couldn’t see it anywhere on the app- I searched all the content files and NADA...I gave up..Version: 4.0

Only use it because you’re forced toThis app is rubbish. It’s everything you need an app not to be when trying to keep track of your faculty/student interactions. There’s little to distinguish one page from another. Things are hidden in collapsible places and it’s dull, dull, dull. Slow to update and doesn’t work with the iPhone properly. It’s a frustrating experience all round. Really think that educational apps should function at top level when delivering content..Version: 3.9.0

Not allowing log onThis app was working well I have had it for three years and love it. But in the last week I have not been able to log in to my institution, it says it will take me to my university log on and then it’s just the spinning wheel for ages and does nothing. Tried to seek help and can not seem to find the issue to have it resolved..Version: 7.5

AnnoyingThis app is fine when you actually use it, but the fact that I have to log in every single time is stupid, I might as well check blackboard on the browser on my phone. I still get notifications even though I’m not logged in? It makes no sense..Version: 3.9.0

Would prefer to stay logged inAn app is supposed to an easier way to access a website. I would prefer not to have to put in my school website, and my login every single time Most companies that would like to maintain privacy, still allow quick and easy login with either FaceTime or a quick four digit pin. This app does not allow you to do that at all. You have to type in your email address and password and go to your school website and jump through the hoops. Every time you wanna look at some thing that was updated. It is less of a hassle to go to Safari and go through my school because that allows me to login with FaceTime and it is much quicker when I want to just take a quick peek at some thing this app is not good if you’re on the go and you’re a busy person. Period or you’re trying to make dinner for your kids if you wanna look at something real quick… Don’t use this app.Version: 8.8.1

Decent but not greatThe app does a decent job with seeing assignments, notifying you (a bit late) when things are added to courses, and on some assignments it’s easy to do them right from the phone. However, it’s next to impossible to do the majority of assignments and you’d think by now it wouldn’t crash every 4 seconds trying to attach a file from your phone to bb so submit. I personally never use this feature, but I know people who have had to with COVID and it’s just frustrating. The most frustrating part for me, though, is the fact it crashes/freezes every times you open a notification for the app. I’m pretty sure it said a few updates ago this was fixed and it worked for a few weeks, but it’s completely back to how it was. So aggravating when you’re trying to view a major assignment grade on the fly..Version: 5.5

Does not deserve current 4.5 ratingApp barely works, tons of bugs and glitches. Might as well buy a laptop instead of using this app because it's borderline useless. Opening the app from a notification is guaranteed a crash, exiting the app and coming back to it later is guaranteed a crash. Developers don't care for the app anymore- highly don't recommend. Read every recent review, you'll see what I mean..Version: 5.2

Issues NEED fixingJust got this for my studies but it has a fundamental problem. Activity stream just doesn’t work, always says there’s a problem and loads nothing. This means I cannot see my due dates in order and instead have to go through every module and 5 links deep to see this. Makes organisation 10X harder to track and longer as I have to organise it myself. Fix please.Version: 5.8

This is not user friendlyI have to re-login every time I open a document. It’s the worst app I’ve used and there needs to be massive improvements..Version: 5.11

Worst App EverNo university should use this garbage. I attend Savanah College of Art and Design and the following problems have been consistent across versions of Blackboard: You cannot view the course syllabus. You cannot save drafts. You cannot embed images into discussion posts. Course videos do not display; instead there’s a message that says you must allow third party tracking. And for a solid week, I haven’t been able to get into the app at all; efforts to log in only bring a message that the server cannot be reached. This company is the epitome of incompetence. And good luck trying to reach someone in customer service there. UPDATE: After a redesign, the app still has loads of problems. Files must be downloaded to view rather than opening in-browser, which is a problem when you’re in a creative writing class and constantly getting loads of classmate documents to review. Navigation is not intuitive. You can “save draft” now which is an improvement but still lots of other issues that make using the app cumbersome and time-consuming. Logging in and opening courses is a nightmare. You constantly get cycled back to a meta-menu homepage. Videos won’t screen unless you enable Blackboard to utilize three-party tracking- why? Until then you’re befuddled on why access is being denied..Version: 8.3

The “big update” was a huge downgradeLast year, this app was finally usable after 4 years of mediocrity. The most recent update took all that progress away. I’m also getting logged out despite telling it to keep me logged in. The default option for grades (which are in a separate tab now, requiring more steps to access) is the “current” period, which you’d think is the current semester, but it’s not. It shows that I’m not currently enrolled in any courses until I go to the drop down menu and select fall 2022 (yet another step to access). There’s no way to pin this, so I have to make that selection every time I check grades, and even when I try to hit the back button to check grades for a different class—instead of taking me back to the fall 2022 screen, it goes to current, so I have to select the semester from the menu again. Things don’t update or load even if I’ve just gotten an app notification about them, either. This is honestly worse than just accessing the (slightly less terrible) desktop site through a browser on my phone. I don’t know why this app is so hard for developers to figure out..Version: 7.6.3

This is not it!I’ve had this app since I started college and though the design was poor I had very few complaints. Now at the beginning of my spring semester I’ve updated it and I’ve regretted it every time I had to use the app. First and foremost, as a college student having to always log in is annoying and time consuming. It would be appreciated if we can log in by Face ID, Touch ID, or even a 4 digit pin. Second, it’s annoying that you can accidentally log out of the app by hitting the wrong x. To add its also annoying that if you go look at a syllabus or any link you can not go back to BB you have to logout and log back in. It is frustrating and caused me to not even want to do my work because I’m scared I’ll get logged out in the middle of working and have to log back in. Third, the app does not let you see full assignments and then freezes when trying to scroll. It would be nice to be able to see all of the assignment being that I use this app on the go..Version: 6.3

Blackboard’s Text Editor Still Clunky, IneffectiveJust when I thought Blackboard’s clunky, awkward, and ineffective text editor couldn’t get any worse, the mobile app appears. While the mobile version of BB is very slightly more navigable than using Safari on the BB site, it is still such a clunky and non-intuitive interface! But nothing is worse than the 30-year-old look and feel of the ever-frustrating text editor. This editor barely qualifies as a WYSIWYG (Google it). Due to the instability of the text editor, it has always been necessary to compose my assignments in Word before pasting them into BB. This new app is the worst yet, however, for correctly displaying my writing. Cases is point, footnote numbers are bracketed rather than superscripted, paragraph spacing is greatly exaggerated, indentation is lost in translation, italics and bolding are removed from the text, font faces are substituted, font sizes are adjusted, etc.—the result, my Discussion Board posts look like a fifth grader trying to do graduate work. I have petitioned my institution to find a solution other than Blackboard for coursework submission, now I am imploring Blackboard to enter into the 21st century of computer programming. Please. I could live with all of the other oddities and quirks, if only BB had a decent text editor..Version: 3.3.1

Fix This PleaseThe app on my ipad keeps glitching and blacking out PLEASEEEE FIX THIS OMG.Version: 9.1

Keep making changesIt keeps logging me out of the app every few minuets. I have to keep logging in and it takes ages to open everything..Version: 3.8.0

Not as good as beforeI used to directly download course documents from Blackboard mobile app on my iPad, but now I have to open on my laptop to download..Version: 5.5

Bring back the old feature versionIt is disappointing that the new updated version is not really convenient, especially the display of activity stream (announcements). Much better with the old version, where the updates are displayed straight away rather than have to multiple click to get the updated news! It is also more convenient with just “One Click” to get access to the regarding units rather than have to go to the units sections again for quick access. I wish I can downgrade the apps. The updated version should be more useful and convenient for access rather than difficult/complicated. I wish I could not have done the updates. Hope this can be considered by the team..Version: 5.2.3

Signed me out mid-testWhoever thought that it is ok to sign someone out mid-test and not let them complete the test is a walking advertisement for birth control. Blackboard falsely suggests that I closed the tab that I opened the test on, absolutely false. It is mind blowing how someone could be so unbelievably stupid to let this happen, F*** you blackboard.Version: 8.10.1

Challenging interface and compatibilityAs a second year student using black board in college and for one year in high school I regret to say but the app is of pretty low quality. I primarily use Apple products such as my iPhone and iPad when I am not on campus with a windows readily available. When using the app on my phone, links inside course content will not open, files, .docx, PDFS, etc. are unable to be saved to my files app, and lastly the app just seems to be very glitchy and sub par. Even after working with my IT department there was still no resolve for any of the issues with the app. In order to do the things listed above, I have to first sign into my institutions page on chrome, then open black board from our schools site, and finally the things I need to download can be found there. I was excited when I learned about the app because I thought it was going to minimize the run around I have to do. It did not..Version: 8.1

It was great but now it’s not.I have been using this app for over a year now and it’s getting irritating. A few months ago, every time I opened it, it would send me to the webpage of my uni rather than the app. I deleted and redownloaded it, and it worked fine...for a while. Now, every time I open the app I have to log on again. I used to only have to do this every few months - not every day. This needs to be fixed. It’s infuriating..Version: 4.1

Good pocket app but keeps getting me to relog...Really annoying. Happening on every phones Apple/Non Apple devices.Version: 4.4

Aggressively mediocreAn unreliable and poorly-designed platform makes for an equally mediocre iOS app. In the era of intuitive, streamlined and visually appealing technology to assist in every work task under the sun, it’s disappointing that students are stuck with Blackboard. I find it to be fairly well-organized, but the iOS app is irritatingly glitchy— often, PDFs or embedded videos will glitch if I switch tasks while working, necessitating that I close and reopen my original task or sometimes even the whole app, which often loses my place. The text editor is as reviewed by others; fortunately I can usually submit my assignments as Word documents. In general, this platform has the potential to be perfectly decent and deserves the streamlining and design update it would take to make it a good tool for students. It does not feel as though any of the designers have used this app to actually attend college and considered what features are and are not used by a student. In general I feel that the app version is about equal to logging on through a browser, and both are better than nothing, I guess..Version: 5.1.1

Feels Like It Should Work, Doesn’tMy two main problems with the app are these: 1) Empty assignments. The reason I got any blackboard apps is because the website won’t show any assignment content/description on mobile devices, but for some reason that isn’t a problem fixed on mobile. So if you’re without a computer, you just straight up cannot see most of your assignment descriptions or attachments. 2) Doesn’t stay updated, even when it tells you it is. If I had a dollar for everytime I missed a minor assignment or announcement because I checked the app for one before class and it told me there was nothing new, I’d be rich. It’s not even that it will kick you out of a session and then not load you back in (though it does that too), its that it will do the little refresh at the bottom and give you the green check when it really has ended the session and has no new updates since you timed out. and theres NO WAY of knowing that unless youre smarter than me and have a good sense of when blackboard times out. I really peeves me. I almost gave it two stars because it looks nice and smooth and I felt like there were worse, but it literally just looks like it works. Like if had slightly worse graphic design (just graphic, because even functionally blackboard is an unorganized counterintuitive mess) then I would easily slam it into the ground. The website at least works, as dumb as it can be to use. The app doesn’t. Fix it, please..Version: 6.2.1

Decent website, absolutely terrible appThe app is so glitchy and has been for years. Unreliable, and can’t even access assessment feedback via the app. Don’t bother unless you just want notifications to come through without being able to access them without either having to log in again or directing you to the website separately than the app.Version: 5.9.1

Does not open anymoreIts better to just open blackboard on a browser.Version: 9.1

Grade rating system?Pretty decent and easy to use. A timetabling system would be good, my ‘items due’ section isn’t accurate but I think that might be a uni issue rather than an app issue. My main big issue is the colour coded grades. I absolutely hate it. To some people a B+ is a great grade and shouldn’t be considered ‘yellow’. It either needs to stop entirely or i should be able to assign colours to each grade. Just because I got an A+ in one assignment does not mean I am not equally happy with the B or less I got in another, it all depends on how hard the assignment/module was, not on a set system for which grades are good and which are bad..Version: 3.12.1

Minor inconvenienceGreat app, but desperately needs to be updated to work with the newer iPhone X. It looks super odd and is an unfortunate way to let down an otherwise convenient application..Version: 3.4.0

3.0 is no improvementThe update to 3.0 is no improvement to this app. You just don’t seem to understand that this is a design fail from the previous version no longer supports by iOS 11. We are university students, and need to be able to rapidly access volumes of information on the web version of Blackboard, which this app is not equipped to process. This app does not improve my study experience in anyway. Just upgrade to compatibility issues in the previous app version, and give us back what was working so effectively..Version: 3.4.0

Sign in issuePlease keep us logged in it is a big issue every time it takes me to Weblogin it’s so frustrating..Version: 8.10.1

FrustratingI am absolutely frustrated with the issue of the app constantly signing me out! I need someone from the app to help me solve this until then I am giving 1 star. as a result I missed an announcement saying I didn’t have class and traveled all the way only to have no class. I don’t understand that I always select: keep me signed in, but jt always signs me out. It’s so long doing the web login almost every time I use the app!.Version: 7.1.1

Doesn’t allow you to open filesThe app will not allow me to open PDF files in other apps. For example, on my iPhone when I click on the square with the arrow for sharing options the app freezes and nothing happens. All of a sudden stopped working a week ago and very frustrating..Version: 3.8.0

This is a disasterI don’t understand the point of an app that wastes your time. It is quicker for me to get in my car, head to the library, wait three hours to use a computer and log in to learnline than it is trying to find any sort of helpful information in this mess of an app. But i do appreciate the long list of assignments due under “stream” instead of being able to see recent announcements. At least I won’t forget when they are due! Oh wait, yes I will. Because I can’t use this app for anything else so will stop seeing the list!.Version: 3.1.0

App keeps logging outApp asks to log in every few hours. It’s really exhausting to use a web login with 2FA. Please fix it. This was not the case a few months ago..Version: 9.0

When open on iPad always blacks outAfter logging in on the app the screen goes black and then goes out of the app and whenever I try to open it the app always closes down after opening the first screen. Very bad and unhelpful..Version: 9.1

Good but can be annoyingThe app has worked fine enough for me on mobile. However one big annoyance is when I get an alert that content for something has been added on the app. I go and click the link only for me to have to log back into the device as if the app had been reset. This happens even when the app has been previously open and running in the background of my phone. Even after selecting all options to remember my log in data and also to not ask me again for a certain amount of time. None of that matters as it will still reset the app when I click on an alert to to open back up the app. The log in data can get very tedious to have to constantly do, as it will end up taking way longer to return back to the app just to look at something that was added on the app..Version: 5.6.1

UnusableIt’s impossible to use this app because I can’t even get past the web-login as it shows a completely blank page. As for other things it constantly requires you to login, there’s no support for panopto, no multitasking support (which arguably is the most useful thing this app could have) and it reloads every time you go to your Home Screen. I don’t know what bugs they think they’re squashing or what improvements they’re doing because it’s still the same horrible app experience..Version: 7.0

IPad Version?It would be nice if the app also supports iPads.Version: 2.9.10

The worstThe worst app! I can't access all the functionalities available online through the app. Slow to load and has a super rigid unnecessary structure that doesn't exist if you use a browser. I go to my grades to check my marks and it says no grades available when I know they're they're released. Now I gotta wait tipl I go home and see my grades on my laptop!!!.Version: 3.10

Horrible app, horrible supportThis app is so unstable. I spent most of fall term trying to get panoptos to work on my iPhone. Now, suddenly, I can’t even get the blackboard app to open on my iPad. I have made sure my iOS is up to date, as well as deleted and reinstalled the app multiple times. It still quits before opening. There is no tech support for blackboard that a student can access. It says to reach out to my school tech support but then nothing is listed for my college. Why must this be such an unstable LMS? Do better. ETA: still unable to use the app on the iPad. Worst still, can’t even report problems. Users are students who depend on this tool for their very expensive education but have no recourse or even a way of reporting a problem to the developers. Especially over the weekend. Such a horrible product. If you are an institution considering using this product, please be kind to your student and don’t..Version: 9.1

Please keep me logged inPlease keep it logged in.. its very hard to log in every time… it feels like I am using the browser, not the app.Version: 9.1.1

Good app, has problemsOkay so overall amazing app for showing me uni content etc. But could do with some changes: How the hell do i back out of recaps without leaving the app to come back in? Search bar to help find things in the app because I've spent hours looking through various folders to try and find what i want? Better feed system, it just looks a bit bland to be honest..Version: 3.11

Horrible after the updateSince blackboard has updated the app is super glitchy, announcement section is probably the worst part..Version: 5.7.1

I get logged out everytimeWhy do I have to login every time. I can rather use it on google where I can at least autofill the password. PLEASE FIX THE APP..Version: 8.10.1

InconvenientAlmost every time I want to use the app, I have to log in again through the web page even though it always gives you the option to keep you signed in. Nothing wrong with the app itself but this needs to be fixed as it is very inconvenient to log in every time - I may as well just use safari if it’s going to do that..Version: 6.2.2

The app is cracked when i sign inThe app cracks and closes immediately after sign in into my account.Version: 9.1

Blackboard is only popular because it reached the market in the first waveWhile this app is the backbone of schools in my region, they have been responsible for every grade of mine below an 90% due to their service being slow, time-consuming to learn thoroughly, and ineffective at training teachers who are forced to rely on the blackboard service. This app specifically doesn’t have a half of the capabilities we have on the computer, won’t even show an entire page of an assignment, makes it nearly impossible to find modules, won’t allow you to test or quiz (which I need since I work on an iPad and the mobile site is just as horrendous), and doesn’t support many basic functions we have come to expect. At times, it will only show certain assignments on the app, so when you log in on the computer, you see that there are many more parts or sections due. The discussion boards are old fashioned. It would be great to give those more of a feed-like feeling, rather than an assignment. I would like to get a notification if someone responds to my discussion, so I could reply back if they are asking a question. Since we are all online, I miss the type of classroom connections that Blackboard does not offer but plenty of other services make an effort to provide. I will be pushing my SGA to pressure our college to make the move towards Google Classroom. It’s time..Version: 5.8.1

Don’t use this appI try to download the original files of the lecture slides so I can annotate them on my iPad and the app glitches and drops out. I’ve tried their website as well and it send me to a frozen think. Very annoying when trying to do uni.Version: 8.7.2

Good for looking up content but doesn’t allow export on OS devicesIt allowed me to download content the first few times then every time I try to export to files on my iPad or IPhone the window opens and automatically closes. I tried saving to one drive and it froze. Ruined the whole experience. GF is having the exact same issues..Version: 4.9

Dismissed alerts keep coming backSince the last update alerts that have been dismissed keep appearing again next time I open the app. It started with just one, then two then I decided to try deleting and reinstalling the app after which I now have to clear off 15 alerts every time I open the app. Please make dismissed alerts stay dismissed again..Version: 4.5

HATE THE NEW UPDATEI didn’t like the new update. Pls keep us signed in!!! It is so frustrating to enter our email and password if we mistakenly press the close button.Version: 9.0

Annoying, using browser is way betterSigns out, some documents don’t display, can’t support split screen. What’s the point of having an app when you can’t take notes and look at lecture slides at the same time..Version: 8.10.1

Won’t even log me in the appUnable to log into the app, won’t give me notifications, and keeps me on the web browser. Poor app..Version: 9.1.1

CrashKeeps crashing after the recent update. App does not open at all. Thank you so much I am gonna pass in my courses with a 100% for sure!.Version: 9.1

Dreadful appBasically no functionality at all. It's better to use the non mobile friendly website than this train wreck of an app. Considering how big their market share is in Australia it's unbelievable that a company like this would have such a poor app when their target market has such a high level of mobile use..Version: 6.10

Terrible, Cant OpenThis terrible app cant open on iphone 6sp even after reinstall, stuck openning screen.Version: 2.9.10

Super frustrating?The only complaint I have for this app is the fact that I constantly am required to log in every 10-15 minutes after I’m not actively using the app. As a student I find this annoying and irritating. This app is nice, because it’s easier to navigate compared to when I log onto Blackboard on a browser on my phone. Please acknowledge this issue and maybe make plans to fix/update for us students. Maybe have a Touch ID option? That would be amazing. It’d be great if we could easily access Blackboard without having to log in every time we open the app. As a student, I am busy and always studying. Plus, I like to have this Blackboard app open when I take notes on my iPad in class. I can quickly get to my recourses on Blackboard, but I don’t do that anymore. I have to log in EVERY TIME and I do not have time to type in my email and password when a lecture is going on. Accessibility is significant..Version: 4.0

Send HelpWould've been a useful app for students if it didn't have limited options and l...o...ng.... loading periods..Version: 2.9.10

Another errorUpdate: the service team for Blackboard is very responsive and helpful in fixing errors. I gave it time to make sure it remained functional. It provides me the ability to access coursework when I am away from my home so I can work on homework while waiting for appointments. Once again I’m receiving an error that won’t allow me to access my courses following a recent update. I first gave it time hoping another update would resolve this issue. When it didn’t, I deleted the app and started over like I did the last time this happened. Now my school won’t even show up when attempting to reload my account. The school is still using Blackboard- I am able to access via the website. Why can I no longer find the school to log into the app? Super frustrating!.Version: 8.2

Always logging outCan you please keep the blackboard signed in.Version: 8.11

Keeps logging me out..Please stop logging me out of the app.. the whole point of having notifications is so what we are notified when changes are being made or when something is uploaded. Can’t do that when you keep logging me out. Spoken to a lot of other students and they’ve said the same. Fix it..Version: 5.10

Can’t access my modulesThis app is frustrating at best. I can’t keep deleting the app everytime it stops working - when I click on a module it says - forbidden 401? No idea what this means, the only way to fix issue is to delete app and reload it. It then works first time, but not the next time I go into module..Version: 3.7.1

………What a terrible update! Keep user sign up every time ???.Version: 5.11

Poorly made appThe app is slow, requires log in once in a couple of days, has serious bugs everywhere. And these are never fixed. I wonder how much the uni has paid this poorly managed company when you can simply find ANY random company or person and they can make things way better than this app. The designer/engineer who made this app is 100% amateur..Version: 8.11

Change it back.This app was clean, easy to use and you only had to long on once. Now it asks me to log in every time I look away from the app and just loads the website version which is cumbersome so navigate on a phone. It also often crashes if I try to use some aspects of the app. If I could undo the update I’d be happy and it would be a 5 star app once again..Version: 4.0

I can’t believe how horrible this app isYou can’t be logged in continuously it keeps logging you out if you close the app for more than ten minutes. Then, when you do log in an alert comes up saying your session is over and you have to go to settings, log out, close the app and then re open it all over again and log back in. Mind you, this is within thirty minutes of using the app. You cannot use it without WiFi which is understandable but there’s no option to save and download material so you can use it in places without WiFi or cell service. How is this app supposed to aid the community, especially folks who are taking classes but need to work or have poor internet? For an application to a website so WIDELY used by so many schools and universities I am appalled by how excise my French, jacked up it is. Invest in interface, download capabilities and an easier option to reach course discussion boards. It’s all so confusing..Version: 5.3.1

Why use The app when I can access more on the website through my mobile browserHonestly, this app is only good for reading updates from professors and even that is sometimes not great. Easier to read them from my email sometimes. My main problem with this app is I can’t view all content that would show up on the website while doing modules, I can’t take quizzes which doesn’t make sense because it is just clicking a multiple choice or typing an answer, and when looking at grades I can’t view the item that was graded nor see what a professor has commented about my work. I am better off using the safari browser to do work on my iPad than using this app. And my ultimate problem is I have to log in EVERY TIME I want to access the app. No option to remember log in information yet it can send me updates ? Doesn’t make sense, it’s my device and no one else is using it, I should have the option of being able to stay logged in..Version: 3.9.0

AnnoyedPlease I’m so tired of logging back in every time I come out. Please fix this.Version: 7.7

It’s fineIn a word, I would describe this Ap as “Fine”. I don’t love anything about it and I don’t really think it does a great job at anything, or even a good job at anything. But it doesn’t do a bad job either. It allows one to see assignment due dates and grades and make submissions in a way that isn’t pleasant, but isn’t hard to figure out either. Some notes Give me a place to view my calendar regarding due dates, for all classes in one place. This would be huge and I cannot stress this enough. Similar vein, give me a place where I can see all of my grades at the same time. Less significant but would still be pretty good. Otherwise, maybe set it up so I can submit something from Google Drive/Notability/GoodNotes/Pages straight to an assignment, something that is possible with Canvas and Schoology. Set up the assignments so that I can see the rubric/goal of the assignment in the same spot that I submit the assignment. As is I have to go back and forth between the two and it’s annoying and adds steps. Could just be the way my professor has it setup, but if so all of my professors have done this so … Finally kinda buggy sometimes. File formats wont open, or not well within the app, and this is true with a lot of links as well..Version: 6.8.1

Logs you out each timeIt’s annoying to keep get notifications and have to keep logging for each of them!!!.Version: 5.7.1

Not the bestIts pretty annoying to use especially the grades section you cant review feedback that lectures have given in the app and youhave to use a desktop site for that so may aswell do that from the first place.Version: 6.7

Terrible since update, no app viewUsing on iPhone 11, since update it is difficult to log in, once I do it only shows a compressed view of the website. I can not access the app view as previously possible. Compressed web view is unusable and anytime the app is closed, I have to start the long log in process. As mentioned in other reviews…. Where has the app version gone?.Version: 6.12

Blackboard ReviewAs a student that uses blackboard for day to day education, this app can be very frustrating at times. Not being able to stay signed after each session is one of the most annoying things about this application. Another frustrating thing is not being able to hide my classes from previous semesters. When searching for my new classes I really do not want to have to see each class I have taken over my years in college. More so just the active ones. Now I know I can favorite the active ones. But it’s still an inconvenience and hassle to have to do so. I would love to be able to have a feature where I can test my grades similar to canvas. That would make this so much better. Overall it’s a good program, just needs to become more user friendly..Version: 8.10.1

App changeIve used this app for over a year, never had any issues.. that is up until now when I got signed out and now it wont let me select canadian schools when logging in.. only ones from the states… super annoying. Please get this fixed.Version: 9.0

Can’t even log inI have no problems with blackboard as an organization. I think really I just hate this app with a passion, because every time I try and open it it takes way to long for it to load, and sometimes it even fails and says try again to no avail. This is in contrast to me going online THRU MY PHONE, and getting to my grades that way much faster. The app is just bad in my opinion I hate it; the GUI does not utilize/take into account phone screen size very well; the load time is way too long; and has never a single time remembered my login info. I would rather just go to the website where I know it’ll sign me in within 5 seconds of me accessing the website. This could be a result of my school, so I may be biased, but if you got this problem too you know what I mean. Just use your phone browser. It’s not worth wasting your time on this app. I’m not even sure if anyone will get anything out of this or if it’ll be read, but if developers are reading this please respond I would love to hear what you have to say for this..Version: 7.1.1

Good for Announcements, but not much elseThe app opens and lets you select your class just fine, and it will show you the sections the course is categorized into but it won’t actually load the content of those categories. This is particularly bad with the homework and grade aspects. There is a category for homework due this week, but it doesn’t actually load in homework that is coming up by itself. In order for it to be able to pull this information you have to individually load every section of the course. only then will display the upcoming assignments, otherwise it just says that there’s nothing to due. Furthermore, if you miss homework, you won’t necessarily see it reflected in the grade at the top of the page. similar to the homework, it only counts the assignments if you load every single one individually and the due date has passed. This means that if you got a 100% on your first homework assignment, your grade will be a 100% at the top of the page, even if you’ve missed every single assignment afterwards until you reload every single thing from the class. Only then will the grade at the top of the page reflect what you actually have..Version: 7.8

Gone backwardsThe app needs to be more accurate in the grades centre. I cannot view my final grades from previous units and all overall grades say unavailable. The previous app enabled you to have current units at the top of the list, now it’s in alphabetical order. I feel like this app has gone backwards. Needs to be more user friendly..Version: 3.7.1

This is horribleNo longer works on my iPad for school what a waste.Version: 9.1

خطا في البرنامجفي كل مرا ادخل البرنامج يطالبني بتسجيل الدخول مجددا.Version: 5.7.1

Login messIts annoying to login each time. Whats the purpose of an app?.Version: 5.3.1

Useful but almost never worksExtremely handy as I just have to tap the app instead of having to log into the browser. It also has a much more user-friendly interface. The main problem is that 7 times out of 10 the page I need is not loading and I get an error message saying it's a problem on the app's side..Version: 5.11.1

Important features missing2 features I think are vital are the share button when opening up a browser in-app to be able to save PDFs and second is to ENABLE split screen on iPad. All students and teachers need split screen functionality..Version: 5.6

Utter RubbishThis app is so counter-intuitive!!! It takes 4 clicks from the home screen to get to the Collaborate lecture room. Unbelievably frustrating when apps are meant to have a simpler and user-friendly interface. In terms of showing other content, tables are screwed up and show up as one scrambled clump of words and numbers. Plus the app has not been optimised for iPhone X. Bring back the last version which was much simpler and user-friendly! This app is awful..Version: 3.3.1

Very Different From Computer AppI have so many issues with this app, I don’t even know where to begin. Majority of online college students need this app in order to do work, view grades, etc. but the mobile app never allows you to do these things. For example, my teacher has been posting for weeks and it has yet to show on the mobile app, saying the information is “coming” but never does. It doesn’t even allow you to click required links or folders. I have removed and reinstalled the app many times to see if that would do anything but it does nothing. On top of it not loading or being very user friendly (takes a while to understand), it’s like that for the teachers too. It’s a hassle honestly and not being able to do your work due to app issues can hurt your grades at no fault of your own. I hope these things are fixed in the future since it’s still a needed app when you’re in school..Version: 7.3

Decent but needs improvementsPlease add a multitasking function for the app. As a student I often use blackboard alongside other apps and it’s pretty annoying not having the ability to multitask. Also has some issues displaying certain content like media on certain pages, so I end up having to log into blackboard on my browser anyway. Other than that the UI is pretty alright.Version: 6.9

Login issuesIt crashed continually on launch so I deleted & reinstalled it. Now when I go to choose my school it says I have no network connection. I have an excellent home wifi that is working perfectly for everything else. So now I can’t begin to login & it is unusable..Version: 9.1

Very inconsistent!The whole layout of the app isn’t very user friendly, the older app was much more inviting. Also a huge issue which is now getting very irritating is the recaps not being accessible. 9 times out of 10 when I go to check it a re cap has been put on to blackboard or to catch up on something the re cap are hardly ever available! Always says there is some kind of error I’ve refreshed the app before, re-downloaded the app and eve turned my phone off and on makes no difference. It is very unreliable in terms of recap and that is my main use for this app so I’m not happy wit it at the moment..Version: 3.1.0

Why does it have to be iOS 11 or aboveIt's a little frustrating that I can't download the app on my iPad 2 because that means I can't study with it. Please fix it and allow iOS 9 or so to access it. There is no complicated mechanism in this app so I don't understand why it needs to be over iOS 11. Just let me download and use this app thanks..Version: 4.1

This app and website are absolutely horrendous to use.Both the app and the website are almost impossible to use, especially on mobile. Text overlap each other, you have to scroll sideways to see things, drop menu close when you try to scroll down, the app just quits as soon as it is opened on mobile. Sometimes when the app is working, it just forces you to only use the website instead of the app. This program id just incredibly annoying and hard to use..Version: 8.2

Not sure of the point of this app nowWhen I downloaded this app last year it seemed very user friendly, I could access everything and see all my subjects like I should be able to on a phone app. Now, it sends me to login through my uni and then shows me logged in as though I’m on a desktop. It’s like the app doesn’t accept the login then go back to the blackboard, it just goes forward to the desktop login. Hopefully this can be fixed!.Version: 3.11

Minor issuesActivity stream never works and notifications aren’t always received.Version: 3.5.0

Horrible appSuper glitchy, always freezes and kicks me out. Definitely needs a major update.Version: 9.0

Multiple notifications of the same stuff.I keep receiving multiple notifications of the same stuff over and over. Got over 80 of them for 3 events. I would appreciate a bug fix. Thanks!.Version: 6.3

Web login every time is trashPrevious version looks like app This update does what other browsers do. So it doesn’t make sense using app when we can do same in safari..Version: 5.7.1

2 years to fix annoying bug.My comments don’t mean much in the sea of reviews, and BlackBoard already has its thousands of school contracts, so not like the reviews affect anything either. But the “Fixed a bug that frequently logged out users” fix took TWO YEARS to be solved. I’ve reported this issue several times since I began college. I am graduating and just now seeing it having been fixed. As someone who’s had to use the app several thousand times over the last couple years, typing in my 39-character email (yes, 39 characters) and 30 character password nearly every time has assuredly added up to dozens of hours of annoyance and wasted time, and time is of the essence as a college student with assignments due. Of course, there are at least 50 other minor issues I can think of, which add up to a major headache. I’ve also never met a classmate who hasn’t made comments about how abysmal the BlackBoard web platform and mobile app is. You seriously need to overhaul pretty much everything. Thank you, BlackBoard, for making my several-year college experience all the more painful..Version: 5.2.2

Missing announcementsWhenever I open my blackboard app my announcements do not show with the actual plans/announcements. I always have to end up clicking on them and scrolling through to find it. I have tried logging in and out a few times and even re-installing the app..Version: 4.1

OkayI have previously really enjoyed using this app. However this year it is really getting on my nerves. Every time I go into the app it freezes and I have to wait to click on anything. And then when I do eventually manage to click on something it logs me out and forced me to log back in. It’s probably just a glitch because of the new update but I’m fed up.Version: 4.7

It’s not as functionalI have used this app for years. But there are many things a student would need this for and it won’t work. #1 being the virtual classroom it often signs you out and the way it connected and you having to dial in for sound and it automatically connecting your mic is annoying I wish that would change. Also it doesn’t give the option to view and watch past recording in the virtual classroom which students may need. The one thing about the app I like is how grades are easily displayed and how you get notifications each time your grade is updated. All great but they need to work on the classroom especially now that everything is virtual students will be relying on this app. I also don’t like that you have to log back in each time or that a notification alert doesn’t take you to the assignment or grade directly does make it ver accessible.Version: 6.3

Bad versionThe new version is disgusting. I have this app only because of College otherwise I never keep such a garbage in my phone but thank God my college is going to end in a week. Never download this rubbish in my mobile again.Version: 5.5

Activity streamMy stream doesn’t load even though I deleted it and reinstalled it many times!!!.Version: 5.2.4

AlrightThe app is good, easy to use and very reliable but there needs to be page for your timetable, a big problem with this uni app is that you rely solely on announcements and going through a million pages to find timetable information in handbooks, I know many other universities have a continuously live timetable section to inform you of when your next lecture or seminar is, where is it, who it’s with and any details or information about it so you can easily click one button to know when you’re next in and what your timetable is. Also, a personal planner element could be added to make the app personal to an individual so they can have their own planner and calendar with important meetings or planned study times for certain modules or essays in order to plan their whole university life so that they can be organised and feel more sorted with what they’re doing..Version: 3.11

Having to log in every time is stupidWhy does this dumb app sign me out every time I use it? At least have a fast sign in option rather than me having to lookup my school email every time to use the damn app..Version: 9.0

Virtually UnusableI’ve used this app for university for almost 3 years now seeing as my tutors relay everything in our course through it and it’s so disorganised (I’m not sure if it’s the course or the app itself), you can’t find anything and it constantly makes you authorise yourself whenever you sign in which is every five minutes, it’s affected my education massively because hardly any links work, and trying to find what you need on it is nearly impossible.Version: 7.0

Message notificationsWhenever I get a notification that a new message has been posted, once I click to open it an error message comes up. This has been happening for all message notifications..Version: 5.7.1

AnnoyingI am giving this app a one-star review because even though the app is useful in many ways, there’s still a lot that can be worked on or fixed. One of the most annoying things about this app (and everyone agrees with me on this) is the fact that you have to keep logging in every single time I open and try to access the app, which is about 7-8 times a day. This is so inconvenient because as a student I do not want to keep logging in and entering all my information when I’m trying to do homework, study, and look at my grades. I have tested it out and I’ve found out that if I close the app and open it back up about 10-15 minutes later I find myself logged out. I have also asked around and I am not the only one who has to deal with and every single person can agree with me about the fact that it is, indeed, annoying. This is an issue that needs to be fixed because its inconvenience is tremendous. Another feature that could be worked on is the design of the app itself. I believe that it does not go well with current apps that are in the market. Its design is still blocky and the transitions between sections are grotesque. I believe more friendly, rounded and somewhat colorful sections within the app will help its aesthetic design..Version: 5.0.1

BoohooBad.Version: 9.0

Constantly having to log back inIt’s the most in user friendly app I think any school has ever used - hate it with a passion wish the school would use something else do not recommend.Version: 5.11.1

Fix this appI have to login every time I open an attachment and once you close it back to the login screen, the old app was much better this is pathetic, how does one learn when having to log in every 5/10 minutes.Version: 5.7.1

DOES NOT WORKApp does not work properly. Does not give notifications despite all notifications being enabled. There is no information if something was posted on the Blackboard unless you go every few minutes to check. Previous app worked brilliantly, this one is total misunderstanding. I just don't get it - why remove something that worked and replace it with something that is completely useless?.Version: 2.9.10

Why do I have to login a million times!?I have been using blackboard for my college courses for a few years now, and have had the same problem since the beginning. The Blackboard app makes me login every single time I want to use it. It’s super annoying to have to go through the entire login process multiple times a day just to check on assignments or grades. Every single person that uses blackboard has the same issue. I have used other apps such as canvas and never had a single issue. I work full time so I use this app and the notifications as a way of keeping track of assignments and knowing when new assignments are posted, but this issue has caused me to miss assignments because I was logged out and didn’t get notified when they were posted. Like I mentioned this is not a new issue, it has been going on for years. Also the blackboard app is not very user friendly and hard to navigate. You guys need to take some tips from other apps like canvas..Version: 5.8.1

TrashNot sure when this app became complete garbage but last year it was working just fine. all of a sudden i've got to log in every time and the app is basically just the webpage... but opened through an app. super annoying and crappy, i wish i never updated it.Version: 5.7.1

Horrid inconsistent app that’s hard to navigateLoathed by students and tutors alike, this horrible app has made my time at uni much harder than it needs to be. Tutors seem to have so many issues with it that that half of them don’t use it, or don’t use it consistently. They don’t see the view that students see, so can’t spot issues. It therefore fails in its intention to be a single hub for student comms and learning materials. There are also many inconsistencies between the browser version and the app - e.g. showing content in a different order, or not showing content at all on iOS version which is clearly visible on the browser version. In short, I hate it..Version: 4.7

Buggy + BalkyI usually delete any app with this many bugs, but I have to use it for grad school. Why it's buggy: Too often when I re-open it (because you can't stay logged in, as others have noted), it either freezes or gives me a false error message. Once open, it's slow to update; 5 minutes can pass before new grades or other additions show up. And Discussion threads often fail to load, or it won't load my posts after I submit them. All of this is troublesome because "try again later" is not an option when you're on deadline. Why it's balky: The app doesn't allow split screen, one of the iPad's most useful features. The "Activity Stream" is pointless yet remains the mandatory default open page, while too many clicks are required to get to a page one actually cares about (and repeatedly visits). When writing a reply in Discussions, it's impossible to see the original post one is replying to. Pasting text into Discussion posts (unless in plain text?) eliminates kind-of-important elements like apostrophes. There's no way to tailor notifications. There's no way to modify and correct "overdue" notifications for assignments that aren't necessary or were turned in late. What's needed: Less freezing and faster uploads. More tailoring options, including a "Favorites" list. More control over notifications. A neater Discussion interface..Version: 6.12

I’d give it zero stars if I could.It’s not just this app, either. It’s the whole website. It’s so clunky, it’s so irritating. Why can’t I check off assignments? Why do I get urgent reminders for things due soon that are a week away? Why can’t I watch an online presentation video on my phone? No picture. Just sound, and the phone screen goes to sleep and cuts it off after a minute. It’s absolutely agonizing to try and get anything done in 1 step with this program. Why do I have to download my syllabus every time I want to glance at it? Why can’t I click on something in the grades screen and have it take me to the actual assignment page? I just can’t believe it’s 2023 and this feels like a brand new program. Not only is it just not efficient, it’s actively difficult to complete things. Don’t even get me started on how you can’t complete a quiz on an iPad. I had to leave class and go to the library. Please. I’m begging you. Do better..Version: 8.5

GlitchesThis app needs an upgrade. It has been glitching, shutting down, repeatedly asking for my password before glitching and kicking me out of the app again. Also needs to have a tick box option for when a recording has been listened to or content read.Version: 8.7.1

Logging in every time!I’m so frustrated with logging in each time I leave the app. I used it last year and didn’t have to log in this many times! Most of the time I just want to recheck a piece of info and have to type my email, authenticate it, validate with my password, before it allows me in. This is each time I open the app and it’s so annoying and time consuming for a 10 second check 😓 I appreciate this is for safety reasons but it’s my personal device that no one has access too Please change this🙁.Version: 8.8.1

It was fine before the updateUnable to download slides, having to log in every single time, and it’s annoying to use the web format.Version: 9.1

Still no parity of functionI have been trying to use this app with students to complete some work but they have been unable to as you can’t “mark reviewed” content so the students were unable to earn their badges. There needs to be parity of functions from the website in the app for it to be of any use!! Very disappointed.Version: 4.6

I am not happy as I need to log in again frequently.I am using this app since 1 and half year, I like the calender, It gives access to all the lectures. Also I am getting everythin at the same platform, like I can see my grades, and it gives access to all the assignement and it’s due date. the only trouble it has is it asks for the log in detail everyday..Version: 8.9

UselessThis app is completely useless. Sometimes I can’t even log in, it’s laggy, and always signs me out. TIP FOR EVERYONE ELSE: just open blackboard on safari, it works a lot better on the browser and keeps me logged in for longer..Version: 9.1.1

Inconsistent with the websiteThe app is where I go to when I need to *briefly* check something, because it does NOT offer full functionality. Sometimes the site will crash, and I’m able to attend class on the app, which is nice. HOWEVER, it fails to show a lot of the graded items in the gradebook, and I’m not able to interact with it to see the details, which is severely disappointing. So not only does it not show all of the assignments, but I can’t see what my teacher left as feedback to see what I got right or wrong!! It’s very annoying!! Also, on the activity stream, it usually won’t update, as in it will show me notifications from a few weeks or months ago, but not the most available or recent notifications from recently. Not to mention that notifications will reappear after I’ve dismissed them. It’s very irritating. Lastly: it doesn’t allow me to manually reload pages. I’ll try dragging the page down to update it, but it usually won’t work at all. If there is a change, I have to close out the app, reopen it, and recheck it, which takes a significantly longer amount of time than just simply refreshing the page. So yeah. The app is technically functional, but it does a pretty bad job at it. This is a very large inconvenience for students who can’t access the desktop site and must rely on the app. Please fix the app..Version: 6.3

You had a good thing going...A couple months I used to sign into this via my institution;I had a very enjoyable experience. My university required a password update, and so I did. When i come back to view my grades after some time away the app requires a sign in again. And , to my surprise the simple to access and vibrant colour coding interface for viewing my marks was gone. Instead lazily replaced ,with what I imagine , a more condensed browser “mobile “ version of the website. ,which looks jarring. I’m disappointed. To the argument for the redesign is accessible for creating viewing documents on the app is not good enough. During these difficult times, it is a necessity to have a computer or some device with desktop capabilities. Blackboard app is what i assume to be primarily for students, and most students have these devices. Some institutions may prefer to use “classroom,” why the latter choose to pay for a subpar service on grades and content access alludes me. The viewing of grades was so intuitive before this change. if you wanted a document accessible entity just create another app sole purpose is to upload. or download documents- a university dropbox if you will. call it I don’t know. “Spare sheet?” or “Archademia” or “ spare copy” or “ che-k manilla folder” since you like the classroom supply name game. I could even draw the logo if you wanted to. I can believe i’m this angry on this change , but here we are..Version: 6.4


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