Photo Scanner Plus App Negative ReviewsPhotomyne LTD

Photo Scanner Plus Negative Reviews

4.7
4.79046 star

Total 29 Negative Reviews

Photo Scanner Plus App Complaints & User Negative Comments 2024

Photo Scanner Plus app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using Photo Scanner Plus? Can you share your negative thoughts about photo scanner plus?

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Photo Scanner Plus for Negative User Reviews

Unsaid feesUnsaid fees, they make you pay for premium after you buy the app. Premium fees are $19.99, slow processing and grainy pictures. This app is horrible..Version: 8.1

Nags1 star because it is a paid app and it nags. It often interrupts what I'm doing and asks 'Am I liking this app'. There are only 2 choices, yes or no. Also, the top part of the albums window has an advertisement for a Photomyne service. I can tap the X to make it go away but another appears. Also the edge detection assumes that all photos are parallel to the sides of my iPad. If they have been put in the album crooked I have to adjust them manually. The scan quality is only ok, other apps do it better..Version: 5.0

Don’t waste your money!Tried to scan a 6x5 cm photo of my dad. I filled the screen of my iPhone 13 Pro, took the picture, only to find the picture was horribly out of focus. I stood off a bit and retook, only to find it was out of focus again. So, I tried with the iPhone’s camera, filled the screen, and got an excellent photo. I’m only glad I didn’t subscribe. As it is, I feel as if I’ve been ripped off, since a refund is impossible on the App Store. The App Store states that it works on this phone..Version: 22.3

Too many faults to constantly correctWhat’s the point of the app automating scanning photos if you can see it making errors while in process but doesn’t let you stop it . You have to wait while it chops up your image into 5 photos then bring up each completed picture and re- rotate it, correct the colour to the original. So it take 5 times longer . It’s not simply efficient Then the next issue is the scanned photos rarely are as focused as the originals It is NOT possible to photograph through albums- the plastic reflects shadows and white spots that are not evident in the original.Version: 10.3

Terrible Photo QualityThe pages of my aunt's 1940s era photo album were too large to be scanned, and the photos had been glued to the pages. Rather than rip the album apart, I used this app to scan the pages, hoping to use the Photomyne share function to make her cherished old snapshots accessible to my large extended family. Unfortunately, the scan quality was awful. While the auto-crop feature worked well, the auto-restoration process left every picture so grainy and blurry the subjects were barely recognizable. Not one was even remotely suitable for producing a decent quality reprint, making them worthless for sharing with family and friends. Ultimately I had to deconstruct my aunt's album after all, and scan the pictures on a flatbed scanner. I give the app an A for concept and effort, but an F for execution..Version: 12.0

Works well as far as it goes.This is an easy to use and quick way of archiving photo snaps. For me there are two major drawbacks, first you have to use the Photomyne cloud and I would much prefer to use iCloud and easily be able to save the pics to Photos App on the Mac. You can save individual pics to Photo but I can’t find how to save them en masse. The second problem is that the only edits you can make to your photos are to crop which works well or to use one of the colour presets. These are ok but very limited. Photomyne would approach perfection if I could rotate a pic by a few degrees or use simple corrections like lightening or darkening, saturation, contrast , details, vignette. Without this my pics look ok but could be better!.Version: 15.5

I want to cancel my subscription but it won’t let me.Please do not renew my subscription.Version: 22.1

Removed the colouring feature unless subscribePaid £.99 for this for colouring B&Q photos, but the latest update makes you have a subscription for 7.99 to get the colorise feature! Effectively making the app useless for the purpose I got it for without spending this extra monthly expense When you purchase an app with a set of features you don’t expect the developer to limit features after the event, very poor form E.g. if you buy a phone you don’t expect the manufacturer to turn off the ability to make calls unless you pay them more money per month.Version: 17.3

Don’t want upgrade, pushy appThis would be a good app if they stopped pestering everyone to upgrade constantly. I hate it!.Version: 27.3

DishonestFirst they nail you for a monthly or yearly , which I paid and was happy to do so. Then they send an offer ,”0h this is a better deal and if you buy it you can go into subscriptions and delete the monthly so you don’t get double charged “, sounds good, so I do it . Can’t delete the monthly and your “new” better plan you just paid 40$ for doesn’t even show up . It gets better, go to app support and they have no email or number and are a google company , which if I had known, would never have gotten here at all. So now I get to pay 40$ a year plus 10$ a month. Some deal phtotyme. I got a response telling me to do what I already tried! So apparently no one read it. I still can’t get rid of the first subscription..Version: 17.3

Average Scanning QualityI recently purchased this App without a subscription plan as I didn’t need the cloud storage. Its plus points are the ease of scanning and the neat ability it has to scan several photos from an album at once: I haven’t found an equivalent feature on another app. On the downside, the quality of the photo images is poor for a paid app. I have a photo scanner on my HP smart app and a similar facility with Microsoft Lens: both of which are free and produce better images than Photomyne. The trade off is therefore between functions and image quality. For me it is all about the latter, hence 3 stars..Version: 19.6

Image QualityImages are crisp and clear however the photos overall seem to have a blue tint to them. It’s obvious they are scanned. They are not flat or without saturation or contrast which is reassuring. I recently took 1000 photos to staples for scanning and they came back terrible, worse than these from my phone so I’m sticking with this app for now until something more accurate comes along. BYW I scan beside a window on the north side of the house to avoid direct sunlight but maintain natural lighting instead of incandescent or LED light sources..Version: 27.0

Works well....but very annoyingThe only advantage I can see in this app compared with the others Is that the date of the image can be changed within the app. This is handy when allocating actual dates of images so that Apple Photos places the image chronologically. However, while iOS cannot do this, MacOS can make the change and much easier. The downside of this is that it makes scanning very very slow if you have a lot of images to scan. Scanning quality is much the same as other, cheaper apps, and cropping a bit quicker. Colourising feature is good, but I have a free app than does that as well. WORST of all is the constant reminders to upgrade to an overpriced subscription. I’ve see that when other users complain about the price, support display a rude and arrogant attitude. I’m deleting the app and do not recommend it..Version: 19.0

Data Collection DeviceBefore you use this app I strongly suggest you carefully read the terms of service and privacy policy. When they say they “value your privacy” they really mean that your personal data is a source of value. By using the app you consent to allow them to do whatever they want with your data which includes everything they can get out of your device and sell or give it to whomsoever they want. This app should be sandboxed or discarded. TOXIC!.Version: 17.3

Dishonest dealTerrible, cheater and dishonest people. They let you pay the ad and then they add 20$ fees. This is stealing. I want my money back.Version: 8.1

Overall greatGreat app. Love the auto cropping, and the quality is (in my testing) better than the competition from Google. I recommend using as much light as possible (preferably of an even color temperature) and using a neutral background, which encourages neither overexposure nor overexposure. That said, it is frustrating to get an ad for their subscription service EVERY TIME you open the app. Especially considering I paid money for it. Also why has the free version received more updates than the paid version? Update after developer response: yes I know it’s optional, that doesn’t make the constant ads not annoying..Version: 19.0

Outlandish monthly feeNot a chance.Version: 22.3

Caveat EmptorSuspicious and sceptical of this app .. it’s description reads like a winner but the apparently free Photomyne seems to be just an introduction to a hard sell subscription service while the paid Photo Scan Pro virtually passes you back to the Photomyne experience. Having paid up I’ll try it but my expectations are now low. Having had time to consider this, I now believe the string of glowing reviews to be a contrived marketing technique that warrants investigation by Apple. In the meantime go download PhotoScan and save yourself a headache..Version: 10.3

Get app, but try to cancel subscription forget it!I have found the app great to use, however trying to cancel my subscription another story. I have messaged customer support done everything they asked like going to apple, go to PayPal. They use a third party BlueSnap have no idea how to cancel this payment. With both my husband and I loosing our jobs with COVID every cent counts. I just want to cancel this subscription!!! Not happy at all..Version: 21.1

Impossible to cancel subscriptionIt’s an ok app..Version: 27.3

Good appI would give 5 stars... But when I shared the pictures to Facebook messenger my friend could not expand the photo. Also when I rotate the phone the photo remains very small. Too small to see it properly. Please is is possible to fix these issues? I'm paying $20+ per year..Version: 10.0

Looks good on devices onlyI have close to 500 old photos that I've been meaning to scan and put in a photo album for my mom for this Christmas. My husband suggested I try one of those apps that will scan and enhance my photos so I stumbled upon this app, I even bought it because the video looked so awesome. On my phone the picture scanning deal became a breeze and I was amazed how great they look after automatically been fixed. It wasn't until upload the images to a photo book creating website and started creating the album when I noticed all the photos are very grainy and blurry. I work with photoshop and realized that this apps corrects the scanned photos by aggressively sharpening the image which resulted in grainy and in some cases pixelated images. They do not look good at all, in the real photos you can see detail, in the scanned version you lose detail and get that awkward grainy/blurry look. I guess that's what happens when I tried a shortcut. Thai app is only good if you want to save your old photos to upload to social media or your computer. Print quality is very low..Version: 9.0

Disappointed with supportPurchased app used it to scan 30+ pics using iPad but then ran in a problem moving that album to my laptop. Wanted to move pics to iPhoto to utilize in iMovie on my laptop. After purchase received an email stating welcome and if I had any problems told to contact an individual. Emailed for help, no response for hours. Attempted to use phone support, told appointment had to be made, first available 4 days from then. Finally, had email reply but was a generic page of suggested answers to various problems. Used the closest offering and the page didn't match what my screen was showing. Over 5 hours passed before I could figure out how to resolve issue. Cancelled app on the spot, service is poor. Will try to find an other app that is supported..Version: 8.1

I already paid why monthly payment for I didn’t want to spend on this Application$7alread paid after you about to use the app they ask monthly payment ???.Version: 19.0

What a shameMy daughter and I both paid so we could separately share some family photos. She was to photomyne them then send me the album or I'd somehow import them. Sadly that's not possible. The photos can only be emailed painfully slowly - one at a time. Epic fail. May as well have just taken the photos and used the albums in iPhone. At least you can send them in bulk. Can't believe we paid so much for something like this..Version: 1.8

Used to be able to download photos freeCan’t download to my PC without paying….Version: 25.1

Photomyne - so easy!Great for saving all our old, fading photos and documents. Easy to use, easy to improve, easy to share. A must have for archiving and cataloging and sharing old images before they fade away. Current version has lost quite a lot of usability. Can no longer edit on my phone, cannot reverse images to show the back where notes have been written. Disappointing. Hopefully this feature will be restored..Version: 27.3

Over priced app that constantly wants more money for upgrades.I will often pay for an app so that I am not hassled by adverts getting in my way. This app appears to want it both ways. It is actually my worst ever app purchase. I feel that I have been taken for a bit of a ride here. I’ve paid, I don’t need more ads for upgrading. But of course if I don’t pay even more money my scans are not available to me. I only get the low resolution images that this app allows me to have. Yes it saves time but scanning more than one image on a page but it those images become, as they do, fuzzy low res images , then what is the point. I have had to go back to simply taking a photograph of each image in my old photo album and doing it that way. I should have done this in the first place..Version: 25.1

Disappointing ‘improvements’I have been using this app for some time and have been impressed with the quality of photos it takes. However, recent “upgrades” have made this quite user unfriendly. What was once a simple, one step process can take a number of screens to go through, and deleting has become a nightmare. I lost a whole album. So while photo quality is good, the app itself has become frustrating to the point I need to reconsider whether the cost is worth it. Added to this, one can’t send a review without spending an hour finding a tag, as all the nicknames are taken..Version: 26.1


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