Microsoft Outlook Negative Reviews

Microsoft Outlook App Complaints & User Negative Comments 2024

Microsoft Outlook app received 125 complaints, negative comments and reviews by users. Have you ever had a bad experience using Microsoft Outlook? Can you share your negative thoughts about microsoft outlook?

Microsoft Outlook for Negative User Reviews

✓ Pass!I use E365 through my work and found this to be more trouble than it was worth. I gave this an honest try for a day but found it clunky and under-baked. I finally gave up when even some simple OWA functions like scheduled send and accessing mail folders were slow, glitchy, or outright unresponsive (e.g., disappear then reappear, slide off screen, etc.). I'm using an iPad Air with iOS 16.3.1 and it seemed like such a challenge just to get mail and calendar functionality. Finally, I tried resetting my account and it crashed the app! Frankly, I've never had to "reset" an account—any account—just to get it to work on first try. I wish they had put more effort into performance and reliability instead of asking me what my favorite color for Outlook or what time I would like my notifications to come in. —Seriously, this is what's important now. Meanwhile, iOS  Mail works fine for E365 (always has) but I like to leave my personal and work mail accounts separate so I'm just going to go back to OWA. I feel Outlook just continues to get more and more bloated with "features" as the years go on with little or no attention to core functionality and reliability. I don't work for M$ so I shouldn't have to send feedback if/when something truly basic (i.e., Scheduled Send) doesn't work on the first try..Juan GuapoVersion: 4.2304.2

✓ Crashes when you add an accountWould be a good app. But if you can't add accounts the app can't be used properly...Freeskier101Version: 2.42.0

✓ AdsI used this app for years and liked it. Now there are ads and it got deleted..Aircadet97Version: 4.2230.0

✓ Destroyed critical functionUpdate has added extra apps to the bottom of the Home Screen creating a complete functionality disaster -there is no way to delete the defective Microsoft apps so the calendar is no longer in the far right spot where it must be so you can operate without looking. Please do an update so feed, other apps, files and contacts can be permanently removed as options so the only two functions that outlook performs mail & calendar are the only options at the bottom of the screen. The size of the icons with four now added and the fact that “more apps” now sits in the spot reserved for calendar is an absolute destruction of functionality. Contacts obviously sit in the phone or on the mdm profile not into outlook. If you need a feed of your own use of different Microsoft software then you probably shouldn’t be allowed to operate a device and the more apps function that there is no way to remove is the biggest waste of iPhone screen retail space in an app I’ve ever observed. In terms of destroying functionality it is worse than having adverts embedded as those can just be ignored. Please fix this nightmare as top priority..SDRay111Version: 4.2320.0

✓ Useless for Gmail folders or iCloud calendarEvery few months I download Outlook to see if anything has changed. Every time I delete it after half an hour and continue with Gmail. I work for an organisation that is somewhat Apple oriented, and it seems that Microsoft just isn't able to shed the culture war to be able to deliver a true cross-platform experience. 1. POOR SUPPORT FOR GMAIL FOLDERS. I use a Gmail address. 90% of my emails skip the inbox and are automatically directed to folders using rules. In the Gmail iOS app or iOS Mail (and most others) I can scan through the folder list to see an email count showing which folders have received emails, but the Outlook app doesn't automatically update the unread count for each folder, and I would have to click on every one, which makes all that rule organisation useless. 2. NO ABILITY TO USE ICLOUD CALENDAR. Pretty much any other calendar app for iPhone on the planet allows the user to see a local iOS “Home” or “Work” calendar, which can share into the Apple iCloud universe. Why has Microsoft decided not to include this? Some sort of middle finger to Apple users? There’s absolutely no way for my wife, who uses Outlook for iOS to enable access to work, to view a combination of my iCloud schedule and her work schedule on the same screen. 3. NO ABILITY TO SAVE TO ICLOUD. OneDrive, Dropbox, Google drive, Box : no problem. iCloud : no way. Another example of Microsoft refusing to design a truly cross platform app..PhamptonVersion: 4.2201.4

✓ A broken app. Now with ads!Whilst the app works fine for reading emails I’ve noticed for a long time that I never receive reply emails from people I’ve sent an email to using the app. Even when they have definitely done so and shown me proof. There’s no existence of the reply email existing anywhere on the Outlook service even when I try looking on the website. As I said this seems to only affect emails sent from the app. Now there’s also an ad space at the top of your email list. Which at least to me is advertising things that are completely irrelevant or otherwise inappropriate things, or is outright spam/scams that you usually see on more desperate websites. I’m thinking I might have to migrate to another email service. The complete disappearance of emails has finally gotten to me as I’ve missed out on a lot of important opportunities and events from it as a result..NEK0M1M1Version: 4.2226.0

✓ Keeps crashing.Can't open the app without it crashing..[telly]*Version: 2.42.0

✓ Preview LinesPlease can you release an update to Outlook that addresses the amount of preview lines that you can choose. Currently you can’t change the amount of preview lines that you’d like, and it’s set at two preview lines visible. I’m a Premium member, and I’d like to have a choice in this matter. I’d like my preview lines be set at 1, not 2. So please give us a choice to change the default value of 2 to a number that we are happy with..Apps...Apps & MoreVersion: 4.2410.0

✓ Compose button too bigWhy you changed the new email/compose button. The small + sign was perfect. Change it back asap. It’s annoying and its in the way. Grrrr!...shv..Version: 4.2319.0

✓ To Lew39I’m having the exact same problem with Apple Mail. I even erased the app and all of my email accounts, got a new phone, reloaded a new Apple Mail app, inputted my new email accounts, and once again it is slowing down so that it is impossible to use. It is slow for me to type, it is slow to receive or send mail also. And as you said, it is slow very slow to delete any mail. I’m extremely frustrated and don’t dare try this Outlook product since you seem to be having the same problem with it. That’s what I’m trying to avoid, I’m trying to find an app that doesn’t have these problems with email. Many years ago when I used a Windows computer, I used Outlook and loved it. – however now I’ve been using Apple for years and years. Their mail app was wonderful until recent updates, during the past year I would guess. I thought it was because I had an older, apple 8+ so I bought the latest, new iPhone this year but the same exact problems returned. The new iPhones seems to be slower than my old 8+! Currently I'm EXTREMELY frustrated with mail apps and iPhones! Thanks for listening to me vent. It seems no big company is solving Mail App problems!.AaahsLivingVersion: 4.2352.0

✓ Lag makes it useless. Fix this Microsoft!I have been using Outlook for years now after moving away from Mail because of a limited ability to deal with spam. I like the way that Outlook syncs with my other computers and tablets. For the past three months now the keyboard lag when typing emails makes this app useless. Yes- I have archived old emails and only have 2-300 at a time in my inbox and sent box. I have been putting up with this hoping it would be fixed but no. Appears to be a major complaint on the net but no fix. Also, another complaint is a faulty search function that will miss emails when searched for- they are there if you can remember the day you received them and want to scroll for them. These issues make what was once an awesome app totally unbearable. Don't waste your time until these are sorted..Ben_swoVersion: 2.42.0

✓ No drag and drop?Maybe I’m missing something here, but as far as I can tell Outlook does not allow dragging and dropping of files with either the Files app or Google Drive in split-view. The focus/other view is not well implemented, and often made seeing email harder rather than easier (although not being able to see an email is I guess a form of dealing with your inbox overload). There is an email filing integration with another web app I use that is available on the desktop version that is awesome, but unfortunately it appears that integration isn’t available on the ipad and ios versions (not Microsoft’s fault, it’s a third party integration, but really disappointing nonetheless). In the absence of a unique feature (i.e. some integration only available with Outlook) the other third party mail apps such as Spark or just the stock Apple mail app seem like much better choices for ipad and ios. I’m not sure why this app gets the overwhelmingly positive reviews both here and by tech reviewers online as it doesn’t really seem to be anything special and appears to be missing some core ipad and ios features, although again maybe i’m just missing something..DvlrbbtVersion: 4.42.1

✓ New update is… not greatI’m generally a fan of MFST & their products, but the update to mobile Outlook this past week is absolutely horrible. What I don’t like (so far): 1) Email sync with my personal Gmail is delayed, sometimes by hours. I’ve verified all Gmail settings (a second Gmail account seems to work fine), reset the account, removed the account and added it back, and removed/reinstalled the app completely. 2) Despite enabling the setting to open links in my browser by default, it still opens them in a pane within Outlook- where none of my autofill info works. 3) It seems like every time I turn around, it’s prompting me to install the mobile version of Edge. No… just, no. Edge is a dumpster fire on my desktop that requires having a backup browser for all the pages it breaks. I have zero desire to replicate that on my iPhone. The 2023 version was great and I especially appreciated being able to manage my calendar. The 2024 version is starting the year on the wrong foot, imo. Edit: Yesterday’s update fixed the issue with opening links in the default browser. Emails are still delayed by hours. Edit 2: Email sync was resolved after about 7-8 days of downtime. Updating review to 3 stars, may bump to 4 in future if it stays reliable for at least 6 months..Synical BenVersion: 4.2404.0

✓ What the heck Microsoft, Ads?I paid for this app years ago and it works great for email. However it gets a 3 star review because they have changed the app to feed you advertisements. A professional app that you paid for should not be dragging your attention away from your work with advertisements, which by the way are crafted to look like email in your box..PeteInOttawaVersion: 4.2233.0

✓ OutlookWhy soooooo many updates? Every few days you are updating...get it right already!.WittynWonderfulVersion: 4.2209.1

✓ Perhaps the weak spot of 365If your just using this as an office (as in workplace not app suit) email Outlook is great but if you get a lot of HTML newsletters it becomes a lumbering behemoth. It’s often slow to load, truncates messages randomly and requires reloading the message. Some messages won’t load beyond a certain point but for some there’s the “Read more” which opens the message in a pop up window and takes you right back to the beginning. Could definitely do better..SilverEagle56Version: 4.0.0

✓ The “focused inbox” is a very…functionPeople have been complaining but Microsoft thinks it’s never going to admit a mistake..ClarkYipVersion: 4.2302.1

✓ I hate outlookThis is the worst email app I’ve ever used. Unfortunately, I have to use it because my university uses it. First of all, it’s the ugliest email app. There’s no contact photos shown next to an email, like in gmail of yahoo mail, so it’s hard to differentiate between who is sending you an email. All the emails blend together into a born blob of black and white, making me check this email the least. Also, you can’t search a phrase or sender and then select multiple emails to delete them. That’s half the reason I even use the search function. Perhaps you can delete emails this way on a laptop, but I mainly check my email on my phone, so it’s egregiously inconvenient. In addition the focused and other email tabs are so stupid. The app just arbitrarily organizes them with no knowledge of what emails are actually important to you and which ones aren’t. As a result, I often don’t see important emails in a timely manner because they go into the other tab. Checking my email shouldn’t have this many complications, and being able to delete my emails by search should be an option. Please fix your dysfunctional app. I’m hoping I never have to have another outlook email after I graduate..Bbaacc123184Version: 3.8.1

✓ Junk filtering is non-existentGmail is where it’s at, if I didn’t rely so heavily on my hotmail addresses I’d delete them and stick to gmail. Outlook is complete trash when it comes to filtering junk mail. I never junk mail in my inbox on gmail but on outlook I get like 20 a day in my inbox, it’s not that hard to figure out what’s junk. Please get it together outlook..Frozen.in.framesVersion: 4.2304.0

✓ Buggy recentlyHave been experiencing issues lately. Messages getting stuck in my outbox. Emails won’t move to folders. Read Emails stay marked as unread. More emails landing in Junk folder than before. Have tried latest updates etc and nothing has worked, been at least 3 weeks now. Very annoying..LucarekVersion: 4.2333.0

✓ Near perfect with 2 exceptionsReally loving it. Push mail from all accounts but it has 2, rather significant flaws. 1. Doesn't access contacts on your device. When you compose and email it will show you recent correspondence but has zero access to your phone's built in address book. Which you would kind of expect from a smart phone email app. 2. Similarly it doesn't access your phone's build in calendar app. It can only show you your Google, iCloud or Exchange calendar. Which means no access to your subscribed calendars or CalDAV. Not sure why a smartphone email app thinks it has any place also offering a pretty basic calendar. Just stick to email and let us have the option to open date links in our chosen calendar app..Guybrush-ThreepwoodVersion: 3.33.0

✓ Please change large ‘new mail’ box back to + sign…The latest gui update introduced this large ‘new mail’ button that covers over the email on bottom of screen. Please change it back to subtle “+” button as was before. Was hoping by changing theme density to ‘compact’, it would fix, but the large button remains and it’s in the way. Thx….SayNoToPopupAdsVersion: 4.2321.1

✓ Poor support at times suit US biz, poor response delayOnline support is the only option for customers outside US, which is near impractical for the rest of world in a different timezone. Outlook/Micrrosoft run support thru in app conversation - i experienced random delay of each part of conversation between 23 minutes and one day. I got on with my life for two days after waiting initially couple hours then got back on my device the day after to find a msg they closed the call! The App wouldnt recognise the IMAP server of my email provider and wouldnt allow me to login or check email, despite previously working with no problems. Hey Microsoft how do you get support when you insist on only in app contact when the app blocks the user out? Next when i had time i used the little info Support sent and trial and error untill at long last found the format of the server name required (it wasnt exactly like the support message said to use). Im verry dissatisfied and am searching for a different email management app provider. zero stars rating to Outlook MS corp App!.Maccaroo4Version: 3.28.0

✓ Adequate productIn looking through other reviews, I noticed several, many, reviews that stated how bad the product was but that showed 5 star ratings. ????? It is frustrating to sit and wait several seconds to have my inbox loaded each time I select outlook on iOS. I have reviewed settings and see no correction for that. Am I downloading messages online each time data wise? When moving a message from inbox, it would be nice to have predictive folders shown as on the desktop. I have three major folders that get a lot of messages and it is a frustration to scroll all over each time. My spouse uses Apple Calendar on her phone and we have trouble she invites me on an appointment. I have tried to clear that up but can’t. I would prefer the calendar app to be separate from the email to use in separate windows. Handling and setting up groups for emails is frustrating on all platforms. As I am now retired, I have no great operational demands that Mail can’t handle so I might just go back to that. Dropping MS Office would certainly save some money. The app is not “Bad”, just adequate. Certainly, it is no joy to use but does not cause too much pain-except for that one group of about ten days of email that was lost. Never found those suckers. 🚀 Update: 9/13 Still simply adequate. I have approached my host to find out if I can move all mail from outlook to Mail..OutlookismediocreVersion: 4.2135.1

✓ Needs polishFirst I would say this has become my go to email app. A great design, great amount of customisation, and it connects with the mail services I use. That said there are some features and usability issues that are frustrating to deal with. First, why is there no file access to the native Files app? Every other service under the sun is represented except for the one native to the platform this app was written for. This means I _ _can not_ use outlook if I want to attach a file from iCloud. Second, there are some usability issues I feel with the send email interaction. They could be to slow network connectivity on my part but the issue is that there are seconds from when I press send to when I see that the email was sent. Even if the email has not yet been sent I’d like to hit send and have a greater feeling of confidence that the email will be sent. Instead I press send then wait and watch until I see the email sent notification appear. It sounds crazy but after years of using apps the occasional failure here and there has made me feel software and networks are generally unreliable. Overall this is a matter of polish. I work in software so I know product owners are always pushing new feature after the next. Outlook is a solid product with an almost great feature set. Focus on polish..Yolanda HodoorVersion: 3.31.0

✓ Stop clearing my downloaded emails!This latest version (a clean install, after the older version kept crashing whenever downloading new emails, after my phone has more than around 1,000 unread in the Focused Inbox) has noticeably less lag when switching between the Focused and the Other Inboxes. But the new auto-clearing function makes it useless for trying to download and deal with any emails that are more than 1 or 2 weeks old - as soon as you downloaded them, they get cleared and the app kicks you back to the top of the (in my case) Other Inbox! One can keep trying to waste phone data by continually reattempting to download the older stuffs, but the app auto-clears them before one can get to them. Offloading other apps to make more space on my phone does not appear to address the issue. My productivity is now severely hampered as I can no longer catch up from my oldest unread emails onwards whenever I only have my phone around, unlike before with the older version...until it started crashing. So until the auto-clear function becomes a user dialogue box, I am now looking at switching to other email apps. TL,DR: Only use this app if you never ever fall behind with your emails after, say, an off-the-grid 2-week break!.DazeetVersion: 3.10.1

✓ Disjointed FunctionalityIt seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here?.PhanoteusVersion: 4.47.0

✓ Data EaterThis app eats huge amounts of data!! Within 6 hours it used 50MBs and it wasn't even being used because I was sleeping!! I Googled the issue and other users are also finding the same problem. I got hit with overage charges the for past two months because I went 1GB over my plan. I have now deleted the app off my phone..CassandraTOVersion: 2.42.0

✓ Not possible to access iCloud filesMy employer uses Microsoft outlook for email. This would not be a problem if not for this apps inability to attach documents I store on my iCloud. All my devices (watch, phone, laptop, iPads) are apple devices. I store all of my important files on iCloud. If I am replying to an email and want to send an attachment, I’m out of luck. When I click on attach, the Files section does not include iCloud. I decided to have my Google Drive sync my most heavily used work-related folder on my iCloud. But when I try to set up that account under Files, it fails and I get a notification to contact support. Support seems really communicative however. They are definitely interested in helping me make this work. Unfortunately, when I see a support notification pop up, I cannot even open the conversation without first trying to set up my Google Drive, then having it fail, then seeing the pop up with a link to contact customer support. There is no way to access the customer support chat without forcing something to go wrong then opening up the chat window. This is a definite flaw in the iPad version of this app!.WheezyGVersion: 2.51.0

✓ Needs some refinementI only installed Outlook on my iPad and phone to get access to my work email and calendar. I added my personal Gmail account but I actually prefer the gmail app. The main problem with Outlook is that it makes you click a button to view more on longer messages. This wouldn’t be so bad if it didn’t reload the message making you scroll down to where you left off. Also, when you click a link in a message (which opens a browser), when you come back to Outlook it often reloads the message - making you scroll down again to find the place where you left off. My work requires the use of the Edge browser and has all kinds of restrictions on it. So, I don’t use Edge for personal stuff. You can configure which browser to use based on which email account you’re using on Outlook. But it often opens the Edge browser when I’m using personal email account, instead of Safari which I configured it to use. If Microsoft could fix these issues, it would be a much better app and I might use it even if my employer didn’t require it..MarkburtVersion: 4.2204.0

✓ Please fixSince update,all my other and junk is going to my focus inbox.Bean905Version: 4.2304.2

✓ Impossible to leave feedbackUsed this app a while back and have since been using a number of different mail clients for me work emails. Trying to find an app that does everything is hard but Outlook is close (at least for me). 2 suggestions for you: - Please make it possible to search deleted items. Even if it’s just a tick box on your search it would round this app out nicely. The desktop app does it, this one should too - Fix the voting system on your suggestions website. Apparently my 365 account is not sufficient to allow me to vote on suggestions and I need to log in with Facebook or Google of all things. A weird requirement which ended up being I’m leaving these suggestions here.GuidosiousVersion: 4.57.0

✓ LaggyI need to use Outlook for work and our Office 365 environment. Has good features and has been my preferred app. However, it has become increasingly laggy on all my IOS devices (iPad Pro, iPhone 11) to the point where I have had to switch back to the Apple mail and calendar apps which are super fast but lack integration with Teams and calendar layout is a bit poor. I have reset Outlook, re-installed, but in the end it remains so unresponsive to gestures to make it unusable. Swiping across weeks is so painful - it doesn’t respond, or takes ages. Emails come in quickly, but when typing an email, sometimes the words don’t come up on screen until you finish the sentence. All in all, the app isn’t working for me anymore - I use Apple apps and Teams. I love Microsoft and Apple - I know, a rare thing. But Microsoft needs to sort this out quickly. Some of the other recent reviews concur. This latest ‘performance improvement’ update does not make a difference..FestoonVersion: 4.2125.0

✓ Good but has annoyancesI use this solely for work and is integrated perfectly for it. Does everything that I need it to for work but I have one gripe with it that made me try other mail apps to get over this but due to my work integration with Office 365, I have to come back. The gripe is that while using the app on my mobile, when in an email, to move, flag, etc the options are on the top right of the screen. I’m using a large phone and it’s always a pain when using one-handed. Would be nice if we could rearrange the options or have them at the bottom of the screen. It would make the user experience easier and logical since the app is for mobile use and the UI is catered mostly for use of the keyboard and options closer to the bottom. Hope this changes soon..MuneebminhasVersion: 3.11.0

✓ Junk email in my inboxSomething has happened to the filtering system in Outlook couple of months ago and the junk email now keeps getting into my inbox at random rate and it’s really frustrating..Frug0Version: 4.2302.2

✓ Too much junk mail getting throughI block the addresses of junk mail that I receive and every day blocked junk email fills my Trash mailbox. Everyday many new junk emails fill my junk mailbox. Quite often junk emails are able to get into my inbox although thankfully not as many as before. I report each one as spam/ phishing and find that it seems to have cut down on the pornography which I additionally report as “sexually inappropriate “. Please continue working on filtering this type of email out before it gets into my mailboxes..UK-HVersion: 4.2347.1

✓ Use to love this app except…Recently changed my password, no biggie usually… however had issues updating to new one, so did the reset option, still did not work, deleted and tried re-adding now i can’t add it at all and it’s an outlook based email too, says my IOS is out of date but i’m on the max i can go for my phone, however i am able to add gmail account to app and the outlook based email to the native ios email client no problem….A$$Y McGeeVersion: 4.2404.0

✓ Emails not showing up in Inbox???A very important school email was sent to me last week and didn’t show up in my inbox for some reason. After checking every single hour for a week it finally shows up that it was sent to me a week prior. The email only pops up when I search directly for it in the search bar. It is till not showing up regularly on my inbox but all my other emails are normal. It’s not in my junk, ‘other’ section (terrible btw), I can only access it from the search bar. Reply and address this and I’ll give you back ur 5 stars.WoldyyyyyyVersion: 4.2347.1

✓ Works well with one game breaking omissionIn this day and age of some of the most sophisticated phishing attempts ever seen I simply can’t understand how Microsoft would omit a block sender feature from their app. This is just crazy to me. I contacted tech support through the app and got a highly detailed automated cut and paste response within seconds apologising for the lack of the feature and telling me to go login to the website to block senders. They can spend time automating a response to the issue but won’t spend the time to introduce a feature that a quick google shows is very much in demand. For Shame Update: 1 week later. I have discovered the gmail app is far better and allows me to ‘gmailify’ external email accounts incorporating their stellar spam filtering into the mix. The app instantly dumped all the spam out of my outlook inbox. Thank you Microsoft. Your poor support drove me to look for a better alternative and that’s exactly what I have found..SiltrixVersion: 2.103.0

✓ Do not used!! Account got hackedMy mail app on my iPhone stopped working so I thought to download this app. After a week, I suddenly kept getting "error" with an account. When I looked online, my account had a compliance lock that I went against their TOC's, looking back at my sent folder. My account got hacked and sent unsolicited emails out the same day I downloaded this account. I immediately removed accounts, deleted the app and now I've been waiting over 2 months for Microsoft compliance team to get back to me. It's their fault I've lost access to my account because of this app. DO NOT DOWNLOAD, I had a very very strong password and still got hacked. I had this account for over 20 years and now lost. Cannot access my Xbox because of this compliance lock. Basically lost my entire account and all my purchased games. Thanks Microsoft! I would suggest sorting your app out..XblackstarsVersion: 4.42.1

✓ Buggy, especially since iOS 14 updateSince updating to iOS 14, Outlook seems to ‘freeze’ and I have to close it and reopen it a few times to again be able to open messages, switch between inboxes, switch to the calendar, etc. It also sometimes keeps as unread a message I have just opened and read, And I have to click on it a second time for the new message indicator to go away. The other major cons of Outlook that have been present for a while and not fixed in the latest updates are: The search function is lousy for the calendar (especially compared to Apple calendar) and the number on the badge indicating new messages is often wrong. That being said, my workplace uses Office 365 and the integration between the various Microsoft apps is convenient, and Outlook was made for Office 365 so all of the authentication steps required by my workplace function properly without an issue. So I’m sticking with Outlook for now and mot going back to Apple Mail. But if Microsoft takes too long with the bug spray, I just might go back to the native programs..B-A CVersion: 4.56.0

✓ Great app BUT…The functionality of this app is great, aside from the obvious features of sending and receiving emails works as it should. I use it for both work and personal use. However, the most frustrating and inconvenient aspect of Hotmail/outlook is Microsoft’s inability to filter out junk mail. I am forever reporting mails for phishing and junk, it really doesn’t seem to make a difference because I must receive at least 15 emails a day into my inbox. This does not include the ones that do make their way into the junk folder! Slightly bespoke issue but where I use it for work and personal, there’s no clear segregation if you want all emails displayed across several mailboxes. Ideally I could open ‘work/corporate’ outlook and then easily switch to personal that displays my two mailboxes..Fudgey-Version: 4.2404.0

✓ I Hate This AppI was recently forced to switch over to the Outlook app from the native Apple Mail app by my office. Couldn’t be more disappointed. First, despite the fact that everything is set up to push new data, I will regularly open the app to watch a dozen or so new emails load right before my eyes. No notifications, no indication that I received new emails, nothing. And sometimes this can be a dozen or more emails at a time and from a half hour ago or more. Very frustrating. Then there’s the issue of the default email font, which is basically the most unpleasant looking and unprofessional font that could have been chosen, that cannot be changed. Next we have the calendar, which is the least intuitive layout I can imagine. I can never tell when I have things scheduled for any particular day, because it’s just a garbled mess. The layout in Apple’s Calendar app is much, much, much better. And adding items to the calendar is equally frustrating. Adding attachments to emails is always a fun little adventure, as you never know where or how it’s going to add them to the email. The whole point of being able to access email on your phone is that it’s supposed to be quick and convenient, and this app if far from either of those things. Honestly, I’m not even sure it’s worth improving this app, it would probably be better to scrap it and start all over. Save some time in the process and just copy Apple’s apps..Shots1229Version: 4.2134.0

✓ Frustrating AppThis has to be one of the most irritating email apps I have ever used. It does remedy some of my issues with iOS email, but several things drive me crazy. I get several longer emails a day, newsletters and such, and as I am scrolling down the email it just stops with a “read more” button. It then opens the email again and returns you all the way to the top. So then I have to scroll all the way back to where it left off. If you need to switch apps for a second and return to finish the email you are reading? You guessed it. It returns you all the way back to the top and you have to scroll all the way back down. Accidentally close the window?Right again! Scroll all the way to the bottom, press the “read more” button which returns you to the top, then scroll all the way back down where you left off. There SO MANY ways they could easily remedy this but a simple one would be to have a button at the top of the email to open it in its own window. I have other issues, like not being able to create subfolders to the inbox without doing it on a laptop, but that’s enough complaining for one review..RjsarlesVersion: 4.50.0

✓ Update: An ics file issueUpdate: I’ve just discovered an additional issue. When sending myself an ics file it doesn’t show in the message (therefore can’t open it). Strangely the paper clip icon in the inbox shows AND when I forward the message it is shown in the message (though can’t open it from here), but not in the message itself Having just upgraded my phone I succumbed to Microsoft’s suggestion to use the Outlook app for iOS. To be fair I have only used it for a very short period but there is one bit of functionality I am already missing from the iOS Mail app: The option to limit the emails synced to a period of time (eg last two weeks). One of the email addresses I sync has emails archived that, while I want to keep, I certainly don’t need filling up the storage space of my phone. Please implement this feature. You should also be forthcoming by add the following warning when trying to persuade customers to switch to the Outlook iOS app: “WARNING: The Outlook iOS app does not allow users to limit the number of emails synced to the device (like the native iOS Mail app does), so if that is an important feature for you don’t waste your time with this app”..ABrisvegasVersion: 3.2.0

✓ Huge amount of junk mail and no way to stop itAspects of the app I really liked but the non stop junk mail and spam were beyond being able to manage. Finally deleted it today and back to the app that came with the iPhone - and poof, no disk or junk mail..SolawebVersion: 4.2306.0

✓ Advertising?I’ve been using outlook for years and find this new advertising to be such a distraction..Klh1020Version: 4.2248.3

✓ Mobile App Gaslights me constantly“Oh you were trying to find an email you just received a notification for? Yeah that doesn’t exist you idiot, you’re so dumb.” -Outlook when I search for an email..NickhansennVersion: 4.2341.0

✓ Fed up with junk mail every time I access outlookI feel I will have to change to another provider as I have so many junk mail messages in my junk mail folder. I’ve been with Microsoft for more years than I care to say but dread now when I check my inbox invariably there is yet more junk mail in the junk mail folder. I feel like my account is no longer mine but open to all and sundry. This past year has been the worse ever. I don’t give out my email to all and sundry quite the contrary. I have all protection in place I can put in myself. I have a duck email address which is wonderful but I would have to stop using outlook completely if I want this to be effective. I have searched for solutions but I am already doing everything recommended to stop the junk. Ultimately it would have to be Microsoft Outlook to help with this. On Windows mail on my computer I had NO junk mail but now Outlook has downloaded there without my permission I expect the same will happen to my computer system. I feel the only solution is to abandon all Microsoft accounts from my system. Eileen.Nais pas bonVersion: 4.2341.0

✓ Why are you threatening needs for upgradeYou want iOS 13 for your new Outlook which is not available for me on iOS 12.5. If you cant produce a product used on probably tens. Of thousands of devices its time to rethink your development line. Unless you are offering free devices to run your new Outlook? Otherwise stop threatening me whenever i open Outlook. There are plenty of other applications not requiring redundancy of devices..AJ OutlookVersion: 4.2106.0

✓ Poor Customer ServiceI have used this app for a while now and all has been good. Then all of a sudden I stopped getting the notifications come through on my iPhone. Tried everything to correct this, reset my settings, deleted and re-set up my email and even deleted and reinstalled the app but I still couldn’t correct it. Sent a message through to the Help & Feedback option and got a quick response back saying they will be pleased to help. I was very hopeful that a company such as Microsoft could resolve this for me. However despite me sending three messages over the last week in reply no one has come back to me. My only hope is that any app update will resolve this but I don’t see any benefit in MS suggesting the use of the Help & Feedback option if they don’t communicate with you..SeejaysVersion: 4.63.0

✓ PhishingCan we please have the ability to report phishing emails without have to open them first and also be able to report multiple phishing emails at once, rather than one at a time. Once they’ve been reported as phishing, can we please have them automatically permanently deleted. I’ve been using this app for years and the only downside is having to open junk emails to be anode to report them which in turn makes you vulnerable to receiving more junk. It’s time consuming having to report one email at a time and then once they’ve been reported as phishing, to then have to go to deleted emails and remove them from there.Melsy44Version: 4.2304.2

✓ Doesn’t show emailsEvery time I do an update, I get notifications for an email, but when I open the app the email isn’t there. Not good considering our business uses Outlook..Gus RightVersion: 4.6.0

✓ Too much SpamEven though I block and report spam, phishing I am bombarded by numerous spam emails..DubygirlVersion: 4.2347.1

✓ Great app when it worksGreat app to see all of my work emails and do everything that I need to do. But it’s seems as though the app isn’t supported correctly by the current iOS 13.3 update? The app will work for a few days and then I will open it up and the whole app freezes. Can’t view new emails, can’t scroll or refresh the page. This goes on for a few days before it eventually decides to work. When I really need to view important emails the only way that I seem to be able to get it working again is by deleting the app completely and then downloading again, but then it will eventually crash. This is super frustrating!.Missrachel21Version: 4.16.1

✓ Contacting support is impossibleI have an issue where my outlook on apple devices has been corrupted by a forced move from mail to outlook on my windows device. Many hours on the phone with my isp, apple support and Microsoft Windows support has not resolved issue. However Microsoft Windows suggested but would not help to contact outlook apple support within Microsoft. The only method of contact is within apple outlook app or via App Store. Both only link to a chat system which does not respond to any entry in a timely manner, often hours between responses. Requests to escalate this to a phone contact are ignored. Phone contact is preferred in this case to explain was has been tried over many hours and days and to coordinate any diagnostic efforts. Microsoft must supply an escalation process as this issue is impossible under what is on offer as support..KibnedyoVersion: 4.2340.0

✓ Battery drain is too highThe app is much better than default mail but the battery drain is much too high to justify using it..RandomSkratchVersion: 2.45.0

✓ Your application is still being hacked.The hacker took over one of my accounts this time exactly last year I got all bar one back because it’s been moved from a private email over to some kind of administrative control. Found that today by accident because I was being hacked through all my email address by the very email account I lost access to. I demanded it be deleted but that didnt happen I reset what I thought was the other accounts password and up pops the change confirmation to the very one used last year to hack me so I have actually changed the password only to find I can’t log in as some has put administrator access on it and I can’t log in even though I changed it. What the hell is going on. And why when it was a private email address can someone take over the account and use it to hack the rest of my accounts. Again.Lorenzo691000Version: 4.2404.0

✓ Whatever you have done in the recent update: UNDO IT!!!The latest update has me wanting to play in traffic and being the app developers with me for the ride. INFURIATING!!!! so many glitches, the warning msgs flash at you multiple times and then make the app freeze. You cannot open any links from mail in your junk mail, which you would think would be an awesome safety feature except it just ruins everything, flashing that stupid msg.. then somehow it does let you into the link but then the link is open in the email and it doesn’t actually let you go back to the email itself unless you get out of the app and reload. Nothing but problems since updating, to the point where I am avoiding using it at all costs. Glitch central… not even sure what positive changes have been made. Sort it out please..BekdjfjdndjdVersion: 4.2331.0

✓ Ok- but not greatSearch ability is not great. Often losing emails because I can’t find them in searches. I also find it annoying I can’t search a sender or key word and then select multiples to either file or delete. Makes clearing junk mail far bore time consuming and frustrating. These simple changes would make a huge difference.Mad.hatter89Version: 4.2234.0

✓ Trop de spamIl y a trop de courrier indésirable.Exigent...Version: 4.2301.0

✓ Outlook inboxWhile I have always used outlook as my primary email , over the past year or two I have been flooded with spam ,and unauthorised mail from all over. I have reported it to the Microsoft team , and although I was monitoring my activity, there seems to be a way that these suspicious messages get through in my inbox. Can you suggest what I can do. Greg.Greg FennerVersion: 4.2315.0

✓ Constant crashI just downloaded this today and every time I open and try to enter my email and password it crashes. I tried deleting the app, restarting my phone, nothing works..Shamelia6eVersion: 2.42.0

✓ Stops syncing emails after sometimeTried it twice in last 5 years, and both times had the same issue - the mails stop syncing after sometime. I like the look and feel of the app and it is easy to use. But the bare minimum functionality of an email app is flawed - getting new emails and syncing. The app shows 34 unread messages in the badge icon. But when you open the app, it only shows old messages. I tried restarting the app, restarting the phone, and reseting the email account (which is another pain point as it requires app to be restarted for each account reset - I had 6 accounts added). Nothing gets new emails to show. Even the emails that were deleted in last 2 days were still in the inbox when checked by logging in directly to the server via browser. Really wanted it to work as it works well with Exchange accounts and doesn’t prompt for re-authentication every 30 days (endorced by organization), but the above mentioned problem makes it pretty useless for me. Returning to the native mail app for now with no intention to give this app another try..An SainiVersion: 4.2223.1

✓ Poor Features Compared To OthersLet me first say I do like Outlook on a web platform and on Microsoft’s system - however, we changed over to IPad and IOS because of the Windows phone discontinuation. This APP has been a bugger since I set it up. I have reloaded it 2 or 3 times in the last couple of months because it fails to send- despite correct settings through our broadband supplier. Now, I can receive mail but will not send even though it worked fine for about 2 weeks - no settings changes. Besides that, the app has a very basic signature line and hardly customizable, no mail read receipts. This would be handy because I have many emails that show in the “Sent” folder that didn’t go anywhere. I understand we use this as an interface, but I shouldn’t get a banner showing a new email and have to wait 5-10 minutes for it to actually show up in the inbox. Support is via ticket not live and I have waited 20+ hours at times to get a response. Personal email is one thing, but for a business.. can’t have it. There are other things however I believe i have typed enough. Version 3.5 at the moment. Again, I enjoy outlook on a Microsoft system or as used via web - but this app and it’s updates/features for IOS are lacking..S_C_U_B_A_SteveVersion: 3.5.0

✓ The only thing worse than this app is their customer serviceI’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would!.CoppercosmoVersion: 3.2.2

✓ Junk MailUp until yesterday, my junk mail would end up in the junk mail folder. But now, all my junk mail is ending up in my inbox - what happened?? This is so annoying! So many notifications just for junk mail the previously went to my junk folder anyway! What happened?.AV-33Version: 4.2304.2

✓ Junk mailSeeing too much spam.OJGB97Version: 4.2311.1

✓ FIX SPAM FILTERI woke up to my outlook inbox flooded with spam, what is going on!.SammiwooVersion: 4.2304.2

✓ Please fix this spam problemFor a month now, I’ve been receiving a lot of junk mail in my regular inbox. This is very annoying. I’ve seen online that it’s happening to a lot of other people too. I’m switching out to gmail until you fix this..Really funny ;)Version: 4.2234.1

✓ Problems with Outlook Contacts Synching with iPhone contactsI have had trouble with this one since day one. I have tried all the methods and gimmicks suggested by my IT Department and MS web help. And I always have the latest IOS on my iPhone 11 Pro. About every two to three weeks when Outlook App is updated, my contacts go berserk and the syncing does not happen. I try to resent my Outlook account under my O365 profile. Then it intermittently happens or not. It is a pot luck. What is MS doing about this???.JKR-007Version: 4.34.1

✓ Updated on my ipad & it logged out, I cant log back inI updated this version of this app on my ipad and it logged me out. I dont know my password so cant get back in. The so called “forgot my password” is of no use as it sends me to the Microsoft page showing my Outlook email address as my Microsoft account. But my Microsoft account has another email, not Outlook. So theres no way to get my password back. So I definitely wont be updating the app on my iphone. I really like this app, but since this its a big disappointment..Sjck4Version: 4.2232.0

✓ Extremely basic, can’t organize mailThis is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy..GgianopVersion: 4.26.0

✓ CrashingThe app keeps crashing as soon as I open it. Please fix..IAmHYoVersion: 4.2343.0

✓ Come on ManHad to adopt for work - for security reasons. The whole 365. Same old Microsoft written by engineers for engineers. Twice as many taps than Apple apps, easily. No calendar connectivity to siri suggestions or my favorite "press on a meeting time and auto fill a calendar invite". No speaking to do anything. Can't flip tiles between calendar email and contacts - a routine need - because they're all in one app. Had an IT guy spend 4 hours on trying to get even my Microsoft apps to work together and synching (syncing OneNote contacts - search in contacts? Forget it, can only press a micro letter and scroll through my 2500 contacts - bad idea). The "transfer" of settings from old to new outlook was more like a train wreck. I had to delete all email filter rules and settings and start over. When was last time an IT guy had to fix my Apple apps? Don't remember it happening except maybe a hard reboot. This is 2023 and the productivity reduction is astounding and maddening. It feels like willful disregard for our time, like nobody ever used it before or after pushing it out. Or they never used an Apple product for sure..Rob2170Version: 4.2325.0

✓ SSSSLLLLLOOOOOWWWW!Terrible app. You switch between your apps, right? Same here! With outlook, it is completely weird. Each time I switch to the outlook app (including if I just took a peek at another app while organising times), I get the horrendous splash screen (again!) and forced to wait (up to 20 seconds - no joke) while the splash screen just ‘sits’ there and the app does absolutely nothing!! Have contacted Microsoft support in the regards and I give them the same rating. Terrible. The only thing they kept saying as to ‘make sure my app is up to date (it always was in the hope that outlook will one day be user friendly). Great on the pc, lousy on I devices (can’t help but think Apple may be behind this in someway also as they are a direct competitor and get precious about anyone who tries to interfere with anything they do).Missus somethingVersion: 4.2144.1

✓ I'd give zero stars if I couldI dislike everything about this app. Sadly I have to use it for work. My biggest annoyance perhaps, is this: I see an alert in my iPhone notification center that there's a new email; I tap it; I wait about 10 seconds while the app opens. Finally, I see my inbox. Top of the list, there's the last email I've already read. But the new one––for which I just saw an alert––that's nowhere to be found! So I pull down, to refresh. Sometimes it refreshes to exactly what it just was, with no new message showing. WHAT HAPPENED TO THE ONE I JUST SAW? When I've already read the first line of the message in the preview, at my notifications center! Where did it go? The app has obviously already LOADED the new message, if I've already read part of it! So why won't it show in my inbox? Sometimes, after I've refreshed, a few times, it will load, and then I can view the whole thing. But sometimes I have to close and re-open the app several times. And other times I have to go elsewhere and read my new message at a computer; it'll only show in my phone, hopefully within in the next day or so. AGAIN, I DON'T UNDERSTAND WHY IT ISN'T VISIBLE IN MY INBOX FROM THE MOMENT I'VE OPENED THE APP! YOU'VE ALREADY SHOWN A PREVIEW IN MY NOTIFICATIONS CENTER, SO WHY DO I HAVE TO WAIT EVEN 10 SECONDS TO LOAD A NEW MESSAGE, LET ALONE A WHOLE DAY???.All ears listenerVersion: 4.2131.0

✓ Ads and spam have killed itI used to love it but for about a month I am receiving tons of spam and ads. It’s so annoying. I am considering closing my account..<Cher>Version: 4.2234.1

✓ Needs better filtersThis app is convenient and you can have multiple accounts in one place, but holy moly does outlook need better spam, junk, and phishing filters. Every day I have to report junk to 10 emails from bankaccount@nb8:zbdhsiajzbd.com Like come on guys…. These are clearly not proper email addresses. C00stc00? Random Russian letters mixed in with numbers and the alphabet? Drives me mental. Reporting spam or phishing doesn’t even help. How is there not a program to catch this garbage?.MsImmortalVersion: 4.2337.0

✓ How to get rid of junk mail adsInstalled latest version and now mailbox being polluted by junk email ads. Instructions say go to Settings > Privacy > iPhone Advertisements but there is not such setting in Outlook for iPhone..Wookinpahnub IIVersion: 4.2248.3

✓ Load issues and buggy afNow, the fact that I have to continue to use the web browser on my iPad to view my main hotmail account is a bloomin joke. Every time I load this app I never see what was sent nor do I get to see any recent emails, when I do get recent emails it's hours later after multiple refreshes and attempts to allow app push access. When I also use to compose emails etc the app either freezes, crashes to dashboard, shuts down the app and becomes so bugged it deletes what you typed. It was working a couple years ago but Microsoft in their stupidity needed to over fix apps that were never broken and introduce their micro transactions charging people hundreds just to link their outlook to their one drive and word document apps and calling it membership. This is pathetic of Microsoft and they are killing their own business by this continued money hungry grabbing scam and putting too much effort into the micro transactions over what they were really good for at documenting apps and emailing gmail is vastly better until I can change all my work emails and correspondence to gmail I'm stuck with this terrible email service that doesn't work..MarkyD1991Version: 2.65.0

✓ Spam BotsThis company is purposely creating spam emails to facilitate luring customers to use fiat purchases for their upgraded services. Ol’ Bill up to his Hegalian Dialect tactics again…They create a Problem, wait for our Reaction, and so graciously offer the “Solution”. Oldest trick in the book..Lang'rVersion: 4.2312.1

✓ Multiple email accountsOverall outlook is a great app. Managed to link my work and multiple personal email addresses with ease and notifications all worked great. If outlook knows you have other email addresses that you haven’t linked, it’ll keep mentioning that you should add them to outlook which gets annoying. I currently use spark, and I love the way they handle the unified email inbox showing inboxes from all email addresses In one place and highlighting each email with a colour to show which of your accounts it is from. Outlook has a unified inbox but there is no easy way to see which email address the email is from, bit of a dealbreaker for me so I’ve reverted to using Spark exclusively..Greenie-UKVersion: 4.2218.0

✓ Unusable: Reply All is the default and can’t be changedI’m astonished that this app is rated so highly. Something shady must be going on there as this is app is unusable. The default reply option is “Reply All”, so you can imagine how dangerous this is for an organisation. It happens even if the only recipient is you so you get a copy of your sent email, which your email servers have to process and you then have to delete. The option can be deselected on each reply but at best it’s a nuisance to have to tap two extra times with every reply. At worst a company is fatally compromised when sensitive information is accidentally sent to inappropriate recipients. I’ve seen complaints about this from 2017 so it’s been a known issue for WAY too long. This should have been fixed within the app’s first few weeks! I make purchasing decisions for enterprise end user computing and will be steering well clear of Microsoft where I can as they clearly don’t care about their customer priorities (or just common sense prioritisation of development work)..PennellsVersion: 4.21.0

✓ Delays and no group listsThis software is taking a major step backwards with this so-called new version. Then when one attempts to go back to the old version, that has a bug in it and cannot be used. Microsoft says they’re aware of the bug they’re just not fixing it for months. Then there’s the problem where email will not open and you get a spinning wheel of death until you back out of the software then go back into the software. It also has a wonky filing system, word groups mail, that you have another folders under a current version that you’re looking at there by confusing what you have in the files and what you have not in the files and what you’re trying to delete. So that confusion results and you deleting what you wanted to keep on file. As a long time user, I would prefer that they went back to the old system and fix the bug and then went back to the drawing board for something that’s new. Finally, I cannot use or edit groups in new outlook so I must back up to old outlook, use the groups and then rapidly get back out before the existing bug starts trying to rewrite or duplicate file folders. The new outlook is a disaster in my opinion..SterlingNorthJrVersion: 4.2334.1

✓ Decent but could use some upgradesThe outlook program is ok if you are using only for basic email. We use outlook for our business and we’ve run in to multiple issues that are inconvenient. The first being the way the emails are organized. If you send emails with the same subject line to multiple people, make sure to turn off the “organize in threads” option. If you don’t, every email with that subject line will be condensed into one thread. Not detrimental, just inconvenient until you figure out how to fix it. It would be more useful to condense all emails by sender rather than subject. Next, the calendar does not update quickly and sometimes does not update at all when synced to multiple devices. I will add an appointment to the calendar and my husbands calendar will not update and he’s missed appointments due to this. I’ve tried all the fixes online and nothings worked. These are just a couple of things I’ve noticed among a number of things that could be changed in the program. However, if you’re looking for a basic email program it works just fine..ApwisnerVersion: 4.2220.0

✓ User friendliness and efficiency needs improvementSo when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh.RitzoniVersion: 4.6.0

✓ Recent updates have killed outlookDon’t use this if you want to see your emails. Push notifications work, but the app shows very few received emails. Doesn’t show anything in the "other" inbox, shows some old emails in the "focussed". You can click on an email in a push notification to open it. It may or may not open up the outlook app and display it. If it does, if you click on another email the one opened via push notifications will disappear and you will not be able to access it again. I've switched to just other email clients to access my Microsoft and work emails. Also, the help and support team replied once and then stopped Update : I've reinstalled the app to see if things have improved since last year. Ha! They are now worse. Trying to add an existing account into outlook, if you don't enter the password in 2 seconds after typing the address the app "signs you out due to inactivity " and then crashes. Completely unusable. Train some pigeons. That'd be more efficient and bug free compared to this app..HailsusVersion: 4.26.0

✓ Good when it works but became unusable and then realised how bad it actually isWorked well for some time but then one of my important email accounts stopped working. Very common email provider so contacted outlook support and sadly they are very quick to blame everything else (password, provider) for the issue rather then the app. They close support tickets as soon as they think it is something else causing the problem despite proof it is the app. Constantly asking for screenshots of the issue rather then accepting the descriptions or the error logs. I changed email apps several times to prove this problem was the outlook app and nothing else, yet they always blame the email provider. Have since moved back to the native iPhone Mail app and it’s spectacular. Very fast and easy to use and shows just how slow, sluggish and poor the outlook app is! Avoid the outlook app and stick with others, your email life will be much smoother!.Danielgraham1989Version: 4.57.0

✓ Unreliable, don't use for an important emailLeave it at the App Store , as an example , open an email and enter a new email address not in your contacts and pop appears search this account , Of course it’s the new unused email address isn’t going to be found however there no way to stop this appearing and actually send to a new contact .. have reported this to feed back team but as expected no reply .. so the app isn’t worth the hassle Microsoft can’t fix their own stuff ups!! I have been using the outlook email app for about 3 weeks, during the 3 weeks I have had two emails which after hitting the send button appear to have sent but the recipient never receives the email nor does the email appear in the sent items folder? Really annoying if you've just spent 10 minutes typing up and formatting a large email only to find the entire email lost to where? Back to IOS mail app, will try again after a few updates have gone through..BbjauVersion: 4.2404.0

✓ It works, most of the time, with some minor frustrationsYes, there is the convenience of managing one’s email and calendar on the run, away from my laptop computer. On the other hand, there are some frustrating limitations. Every now and again when I want to share something using Outlook, my iOS system tells me that I need to start the app in order to share something, yet the app is already running in the background. Once I create an event in my calendar, if it is in the wrong calendar, I can’t change it to the right one. I have to delete the event and recreate it. I can’t move a Mail message from one account to another like I can on my laptop. Once you know these limitations, you just work around them somehow. Nevertheless, I appreciate how challenging it must be for software engineers to keep up with all the operating system changes and try and tackle some of these annoying limitations as well. Congratulations: it is still my preferred email application. Adding another comment 9th Sept 2023: the search functionality is extremely poor. I hardly ever find the most recent emails and have to go to my laptop instead. Seems like an obvious requirement, to find the most recent emails in date order. But no. Not on Outlook 365 for iPhone..JamesTrevVersion: 4.2334.0

✓ HotmailI have used Outlook (local) and Hotmail for decades basically since the beginning, and both were simple, reliable and perfect. Hotmail became Outlook, and I have recently changed from the browser version to getting the app because it became buggy on my devices. Everything has changed. Always for the worse. Always more complicated. Now it is just so far from what I want from an email client. I can barely work it. Privacy policy claims to take my search history, this has come very far from being an email client. Now looking for a new email client to transfer everything to, even if I have to pay. MS used to be the pillar of everything you could trust, without question. Giving this 2 stars, for old times sake. Update: Just deleted completely from all my devices..MarvoGingVersion: 4.2347.1

✓ DreadfulThis is apparently the only software that will work with my institute’s MFA, so I’m stuck with it. With a calendar that has no way to adjust the tiny text so I can actually read it (on an iPad, that has plenty of room), no lines between the days so I can easily see the shape of my week, no way of scrolling so I can view the end of one week and the beginning of the next simultaneously, no today button. With an email app that has the look and feel of a text app, and is almost impossible to use for professional communications (and now I understand the bafflement in my junior’s faces when I tell them that professional emails shouldn’t be ungrammatical and full of text speak). With an app that puts email and calendar in one place, so I have to go through mail every single time that I want to check my calendar (even though I’ve given up doing mail on my ipad for the reasons above)..ClareMPVersion: 4.2217.0

✓ Junk Mail Filtering Non-existentIt’s so bad. This morning I woke to 60 junk emails in my focus inbox. There’s absolutely no filter any more. Going to transition to using my gmail account more and hopefully ditch my hotmail accounts..Maisyduke06Version: 4.2304.2

✓ AdsI enjoyed this app until the addition of ads that appear to be emails are in my inbox. Ridiculous, I get enough spam already, I don’t need these and will likely remove the app because of it..Noadsnoadsnoadsnoads1900Version: 4.2233.0

✓ Junk MailToo much junk mail comes to my mind inbox. And I would like to know how or who is giving my email to these sites..Stop it WW66Version: 4.2313.0

✓ They sold out and are running ads now. Garbage app. Of course because it’s microsoft.They sold out and are running ads now. Garbage app. Of course because it’s microsoft..AjnapnlVersion: 4.2233.0

✓ God Forbid You Have to Rest Your PasswordI was notified today that my account was disabled for “suspicious activity.” No explanation of that activity - just directions to reset my password. Tried resetting using the request form which asked for a previous password, the email address of my previous sent email and the subject line of the previous sent email, etc. Now, if I could remember my password, I wouldn’t be trying to reset it! Anywho, send the form to wherever it goes after answering the questions to the best of my ability only to be sent something saying they couldn’t verify it was really me!!! Finally got on a chat with support and was basically told “for security purposes” staff can not enable an account. When I asked how they can disable an account with no explanation and without being able to enable it, I was told to create another account... 🤬. Now I can’t correspond with my attorney via email or send anything from this account. It’s 10 levels of frustrating and has convinced me to stop using this service and to make sure everyone I talk to knows how stupid this “recovery” system is and that your account can end up disabled with no explanation or viable means to reset your password. Just a hard lesson in frustration and a waste of time..Thanatos XIIIVersion: 3.35.0

✓ Go find a different email provider if you value your time.Outlook has horrible filtering and sends me about 200-300 spam emails a day. If you even try to do anything about it your efforts will be in vain because you can never stop these messages from coming due to all of them having various different emails so there’s practically nothing you can do because the issue is on Microsoft’s end not yours. Everyday you’ll have to sift through hundreds of messages just to see what actual emails you’ve received that day. Please find a different email provider if you value your time because the only thing you’ll get from outlook is a headache and a bunch of time wasted..Bb5cVersion: 4.2347.0

✓ AwfulI struggle with this app so much!!! I want to look at all my mail, sure focused is a cool idea but you can’t even say how you choose what would be in our focused and what wouldn’t. I think you should offer a all section too for this of us who just want to simply look through all mail from one email address. I enjoy the unified mail too across multiple mailboxes but I need to see all mail from one box too! There’s a reason I have seperate email addresses. Then the swipe of an email, sends straight to archive instead of deleting or giving me an option, this should be delete so that we don’t have to go into each and every individual email to delete it. The notifications could have their own section as it took me a while to find what 7 notifications I was being notified about. It was 7 emails a good 3 years old that had never been opened. I have to delete this app every time I download it I just think it’s absolutely ridiculous and I use the mail app that came on the iPhone and get on fine with that. With the outlook app I’ve also missed importantly timed emails by not getting up to date/ real time notifications (I have to reload the app myself to check for incoming mail rather than the app picking up on incoming mail). Such a pain and to wait till feb 2020 for changes is crazy this has been going on from the start.Michel KeyVersion: 3.21.0

✓ Terrible for GSuite AccountsI’ve been a dedicated user of this app for several years and have been pretty satisfied, until recently. I started a business, got a gsuite account for it, and when I started sending mail from iOS Outlook, all of the mail from the gsuite accounts would be routed to spam by my customers email providers. At first, I thought it must be my new email address...then I tried sending mail directly from gmail on safari. No problem - no emails routed to spam. Then I downloaded Edison mail (thinking maybe it’s a third party app thing?!) and sent an email. Again, no problem - no emails routed to spam. I tried iOS outlook again...and my email got sent to spam. I reported it to the customer service team, and they brushed it off saying it wasn’t their problem. I beg to differ if the emails I send from your app get flagged as spam by recipients and yet the exact same email sent by a different app isn’t flagged by spam...I think that is your problem! And to top it off, to tell me that they won’t do anything about it, is doubly annoying. I’m removing outlook from my phone and recommend anyone with business gsuite accounts to stear clear!.Kw.squidVersion: 3.5.0

✓ Terrible updateThis update with the massive new email button and 4 nav items is awful. I don’t want these cluttering my UI when all I need to do is read and reply to emails and check my meetings. You’re forcing extra crap into my UI that slows down my core tasks in order to push more product? Come on. Do some UXR..EB209Version: 4.2320.0

✓ UselfulI use this for my business and personal emails, of which both are my business registered domain. The app is handy and easy to use, however, there are some issues with syncing to my computer (these seem to be a lot fewer than in the past, so they have been working on it). Also, why give the option to block and report junk/phishing mail if those people can continue to send emails. 95% go to the sales account, which i understand is par for the course, but sometimes 30 a day and from people who have already been “blocked” and reported is annoying.GavpasVersion: 4.2303.1

✓ Buggy & too many updatesOutlook is so buggy I have discontinued to use it. Latest bug is the refreshing wheel spins endlessly, but nothing seems to ever happen. The office 365 suite is a useful suite of apps, however the "weekly" updates of the suite apps consumes huge data - up to 4GB per month just to do app updates, a real trap if you have auto updates on, even more so if you have App Store cellular data enabled. This means you have put undue effort into managing these dates and you have to find wifi regularly just to complete updates (or buy a ridiculously large 4G data pack just to do these updates automatically while travelling)..SnikpohsemajVersion: 2.48.0

✓ Surprisingly bad for an MS productFor personal emails this app is ok, but for anything work-related it is simply not fit for purpose. For example, if you're replying to an email, it positions the draft response at the bottom of the email chain, and the incoming email at the top. So you have to scroll back and forth endlessly to double check points of detail in the original email. It is also very difficult to validate email addresses in a reply email, as they invariably appear in abbreviated form - a serious flaw given the prevalence of phishing attacks. Draft emails also frequently disappear for no apparent reason, forcing the author to start from scratch. If you have both a business account and a personal Outlook account, the app will sometimes randomly merge them to give you a combined inbox. Absolutely infuriating when you're working and want to keep your personal emails (and life) separate from work. I don't know what MS thought they were trying to achieve, but the overall result is a haphazard, clumsy user experience, not worthy of the MS brand. All this has been pointed out by thousands of other users, but these and other issues are never fixed..DRB@123Version: 4.2333.0

✓ Outlook does not improveOver the years (since 1999), I have used MS and Outlook for email. The solution does not support an efficient way to handle emails. Firstly, if you have several email accounts and something goes wrong - all emails set up must be done again. I have 15-20 email addresses, so it takes a lot of time to set up! Why not have this information separate and possibly backup? Secondly, I had a lot of emails that I would like to save and put into folders. Those folders are only in the email account, so I must create the same “folder structure” in each email account. I previously saved I in my computer, “on computer”, but that option is taken away in the new Outlook version. Thirdly, why could the “archive” or save emails in folders in whatever storage I want? I have a NAS where I could save them or a separate harddrive. Fourth, the rules font work and many times it stop working or fail starting. Why? I don't know, but the same thing with this one. Why could I not back up the “rules” separately? Fith, something with” signatures” it should also be possible to back up easy!.Masse MusVersion: 4.2347.1

✓ Unable to delete folders…The app overall, is useful and would be even more so if you could perform simple customization or management of folders and other info. I created some folders, used them for a couple of years and moved their contents to Archive. I couldn’t find the method to delete the empty, no longer useful folders in the IOS app, so I went to the desktop main version of outlook and was able to delete them there. Ok, I thought to myself: it seems like a long round about way to edit your account for such a simple function, but I’ll give it a whirl and let the desktop and IOS versions of this same app sync up to reflect the changes made. Upon opening the IOS app the empty folders were still present and ever useless, taking up space on my info bar. This has to be the most ridiculous thing I’ve encountered since being hodgepodged into subscribing to Office 365 for the same annual price that its one time purchase price used to be. Even when I reached out to their online help chat, they seemed indifferent to this problem. It’s almost like if you rented a car, but bought your own air freshener with your own money but the rental company for some idiotic reason won’t let you remove the air freshener of your own purchasing from their rental vehicle. A goofy analogy for a goofy mistake laden product to be sure. Disappointed to say the least…...PaddleEnthusiastVersion: 4.2240.0

✓ Can’t log inSo I want to log onto a game that uses a Hotmail account so I then go to type my password and then it says invalid password so I go to reset my password and then I log into my email and then it says “ we have detected unusual activity on your email “ even tho that was me doing the same thing the day before and I am forced to secure my email and I can’t use my recovery email because Optusnet is shutdown and then I say I don’t have any of these so I it and I’ll get 1 of 3 things either nothing will happen or I’ll get a response saying our computer systems says you have not provided enough info to let you log in or it will your account has been locked for 24hrs due to unusual activity on your account and then I try logging on with a new account and then where play would be it says play demo so I can’t log on that way and I don’t want to spend $35 fillers for a game I already have for a new account also should be called out the door because that’s what will happen to your computer.Linny856Version: 4.2048.1

✓ GrossRuined a decent app with Ads. This business model of giving people a great app, then suddenly neutering the experience to squeeze money out of the user is atrocious. I work in IT and Microsoft is notorious for SURPRISING their customer base with unannounced changes that coral users into their ever increasing greed and change in direction..NitronicSymphonyVersion: 4.2233.0

✓ Only one month of storage? Seriously?I don't know about the rest of you but I use this app on my iPhone for business. It has a very limited amount of storage space and I received quite a few emails. I'm only able to access emails dating back one month. No help from tech-support and I see that many others have suggested an improvement to the developers. No response. Typical Microsoft behavior. They will always think they're better and smarter than anybody else. Part of the problem is that they don't listen. That arrogance and lack of adaptation to changing behavior is what is making their company fade. The only way to access these older emails is to use the web-based browser on my desktop. This is an absolutely ridiculous alternative just simply having an app that would allow you to use local storage on your device to archive and back up your emails for easier access on the go. I'm not sure why they have such limited storage. I have tons of free storage using my yahoo email dating back to the late 90s! Absolute crap. If you can avoid this ridiculousness please find another email client to serve your business needs. And Microsoft - I hope you burn in hell..Jeff DeWitteVersion: 4.47.0

✓ It’s ok. But so many odd bugs and behavioursFor starters, I have to use Outlook for work emails owing to IT security protocols. However it’s not bad. But the iOS and iPadOS specific enhancements are bug ridden and some weird behaviours. 1. Every time the app updates, it undoes the focus profile settings so I have re-enable tor each of my profile settings. Don’t see this with any other apps. 2. I used to be able to tap on an email showing in my other not focus inbox, now need to tap other than see it. 3. iCloud sent emails don’t show up in the iCloud web interface or Mail apps. Only in outlook. 4. iCloud calendar synch is inconsistent and doesn’t always replicate, sometimes duplicates entries. UPDATE: 2ND NOVEMBER Following suggestion by developer to reach out using in-app help and feedback. Beyond useless. Suggested “restarting the app” to resolve the issues. As if I hadn’t thought of that. Subsequently failed to ensue when I replied that had tried. Microsoft; you need to do better with this. UPDATE: 24TH NOVEMBER For a blissful period the issue of focus states not being deleted with every update was resolved. Now it’s back and worse. It is no longer possible in iOS and iPadOS settings to map the Outlook focus profile to the devices focus settings. So, Outlook has got worse than before..MartinThomasVersion: 4.2246.0

✓ Abysmal calendar. Awful search. But it does emailThe calendar on this app is beyond awful. Good luck scrolling to a point in the future and trying to do…..anything. You can scroll down a month, but it will just ping you back to where you were time and time again. Click on a date you’ve managed to painfully scroll to in June? Nope! Back to February you idiot. Deal with it. Scrolling day by day is a painful experience too. You really just cannot get work done using this calendar. Unless the event you’re looking for is this week, you may as well assume it doesn’t exist as you won’t be able to find information on it in this app. The email search functionality is equally poor. You can navigate to a folder you know an email is in. You can use a search term that is near unique. But the search function does not care. It pulls in data from anywhere, including places you could never fathom to ask. Why you can’t search by folder or use the basic (and pretty good) search rules from desktop I cannot understand. The app has not failed to send or receive emails, so well done on not failing there I suppose..Why a unique nickname?Version: 4.2205.0

✓ We get you want to have paid subsLook I get it. Microsoft needs to see a return on their product. I don’t appreciate though being notified when your ad services decides to drop a message in my inbox. Be like Google and just have the ad in the inbox as my glance will either strike interest or not. Please don’t activate my notification system in my device for an ad..MidknightDesignVersion: 4.2248.3

✓ Frustrating calendar issuesWhen changes are made to a repeating calendar entry, the change should only be active on the current date and forward. This app currently changes all of the preceding calendar events. You may not think this matters, but I often refer back to preceding appointments in order to reconcile other data, and it’s no longer accurate once the repeating item is changed. This is standard on Apple’s ical. 2nd issue:, why does it take three or four clicks to get to an edit function within calendar? Within other Calendar apps, I can just hold and drag the appointment to a new time slot on the same day. With Outlook, I have to click multiple times to have that same option. Please address this. 3rd issue: When making a change to a repeating calendar entry, the view defaults back to the date that repeating calendar entry was first created. When you save the change, it SHOULD default back to whatever day you were on when you hit edit. This has caused multiple issues as it’s not overly obvious that you aren’t on the same day you just were when you edited the item. PLEASE FIX!!.LeilaJAVersion: 4.2248.0

✓ Slow and cant change a calendar end dateThe new messages badge often not updated. Really slow at showing what is in your in box and shows moved/deleted items as you wait leaving you to think they are still there. I just now tried to change an end date of a calendar item but it only allows the start date to be changed. Calendar impossible to use - have to use PC for this - waste of space..IannzwhocaresVersion: 4.2148.0

✓ HorrendousWhat is going on? I'm someone who isn't rich and so has older devices. You forced me to use your ridiculous app on my iPad even though I had a hotmail account. You have now stopped supporting its use on older iPads and are telling me I need to update, yet what you mean is update iOS which is impossible on my older iPad. So I now can't receive or send any emails 😡😡😡😡 and I will have to abandon my email account I've had for years. I'm a musician and have used this account for all work I've done and handed it out to everyone. To say I'm angry at Microsoft is a massive understatement. Horrendous company, no morals and I will never use you again as you do not leave a person alone, you keep pushing and pushing and forcing upgrades etc., in a bid to make money from people. Yours absolutely disgusted, a person using older technology who now has numerous problems as I can't receive or send emails anymore 💩😡💩😡💩😡💩😡💩😘.MODstaaVersion: 2.48.0

✓ Update 1* to 3*Lag issues fixed. Calendar notifications still ignore do not disturb settings. Settings > Help & Feedback within the app still does not exist, it’s just Help so the only option is to review. Some new bugbears: 1. The mind boggles that a recurring calendar entry can only be edited as one single meeting or the entire series, and not just future events like every single other calendar app I use (aware this is not just an iOS issue but for Outlook itself, but seriously, get with it team). 2. The search function is not sophisticated enough. Like the desktop app, I’d like the ability to search just the folder I’m in, or a limited subset of something. When I search for an email from a colleague named John, I don’t want every email, document, contact and calendar event with the word John in it to appear (but it won’t, because you only get the top, what, 20? items with no option to see more; which for a word like John is almost guaranteed to be irrelevant, if it were that recent I wouldn’t need to search for it, ey?).Snbw_Version: 4.2205.0

✓ One advert too far, MicrosoftChoose another email client- seriously. After 20 years of using outlook, I’m now deleting my account. Microsoft has recently started inserting ads into your email inbox - not as a side bar, which is annoying enough, but directly into your inbox of emails, as if it was an email. They even look like a normal email, but are actually an ad. You can’t unsubscribe, you can’t block or stop them from entering your inbox. The only thing you can do is delete the ad/email, or ‘focus’ your inbox so it filters out the ads into a separate folder. Annoyingly, Microsoft’s algorithms are so awful that it also moves half of my actual emails into this other folder too. So I end up with my inbox halved in two, with one part full of ads. Even when you delete the ads, within minutes new ones appear. It’s infuriating and soul destroying. Then they charge $99/yr to go ad-free. An absolutely joke. I suspect no amount of poor feedback from customers will change this, since Microsoft are clearly putting their commercial interests before their customers..Woollen123Version: 4.2240.0

✓ Was OK, then got worseThis app used to be good a few years ago but the design was changed to a worse one (constrained and inefficient use of space) and performance is just atrocious. Switched back to Apple Mail and Calendar and OMG they got it sooo right: emails are super easy to read, I can see just the information I need, conversation structure nice and clear, events are super clear and everything is just easy to understand at an immediate glance without having to switch back and forth. Fantastic job Apple team! Only advantage Outlook has is access to the Global Address List, but that’s not a big problem as most of the time you’re just replying to existing emails. Anyway, once the interface and performance of Outlook improves I may switch back (but it has to REALLY improve)..BoogachimpVersion: 2.80.0

✓ Microsoft fails hard when it’s junk mailFor about a year now, Outlook has had zero ability to spot a single spam email. In the last 365 days only 5 emails made it to my junk folder, but daily I mark about 10 as spam or phishing. There is zero improvement on this, I recommend against using this unmaintained pile of garbage unless like me you are already married to your email account. Good thing I can download a new app and start over, I recommend the same..RapguleVersion: 4.2303.1

✓ Where is Schedule Send?It’s 2022. And we can’t schedule an email to send at a future date/time. But we *can* do it in the web app. And have been able to do that for years. Come on! And specific to iPad, it drives me mad that Outlook does not allow me to complete a recipient’s address from my contacts using common keyboard commands (down arrow, tab etc.). For example, let’s say I start typing someone’s name: s then a then m, contacts named Sam, Samantha, Samuel etc. will appear in a list, as you’d expect. But there is *no way* to access this list using the keyboard. You need to tap on the name on the screen using your finger or move the pointer using the trackpad (or a mouse if you have one). Pressing the Return key will just enter what you have typed as an incomplete address. Why? How is this useful? Continuing the above example, it would enter “sam” into the To: field in a red rectangle, indicating that it will result in a failure to send. Baffling. Who wants this? Filling in recipients’ addresses is a pretty major part of using an email client. Please fix this..MarkBFMVersion: 4.2239.0

✓ Easy to get hacked with malware within the app (but not from the emails)Complex story but in a nutshell, I used the in app chat function with Microsoft and they sent me a link so I could reset my password online. When I followed the link and provided all my details, this information was stolen and it turns out the link is a spoof of Microsoft. So I went to their official website (which I have saved, it is legit and have used their site for years), I used that chat function to explain that the Outlook in app chat function had been compromised, I provided a link and they said that isn’t MS and they hinted I must have clicked on an incorrect link but that’s impossible as I followed in link within the app chat function which is supposedly direct to Microsoft. They then sent a recovery email to my backup email and it turns out that it’s not an official email from Microsoft. So in all, there’s no security hotline to report this. There is only the Microsoft web based chat or in app chat and it appears both have been compromised. Microsoft do have a legal duty to protect customer data but seem to not be bothered at all!.Jld aVersion: 4.2309.4

✓ Please add avatars1- I have 4 emails setup but when I receive notification I don’t know which email has got that notification. Please let us to know which email received the notification by color or an icon. 2- The other thing is unlike your first screenshot that show Google logo for gmail or Yahoo one, unfortunately there is no icon showing up for my 4 emails. I have two gmail and two outlook emails already set. Thanks.Analyzer2002Version: 2.90.0

✓ Free service deteriorating into apocalyptic adscapeI have had my outlook email address since the late 90s. In the last month outlook have changed their storage systems so that I am now suddenly way over my storage capacities rendering my outlook account almost useless as I cannot send or receive emails whilst over the limit. All existing emails and attachments are now automatically counted in your ‘cloud’ storage. They have also started inserting adverts into the top of my inbox in the guise of emails. The only conceivable way to return my inbox to its original function is to pay for their service. Either that or set up an entirely new email address somewhere else - highly impractical given how many things in my life are tied to this address. They know this, and are banking on people paying into their system. Watch them slowly increase the price of the monthly plan and decreasing the storage capacities even further. Shame on you Microsoft!!.EmzpensVersion: 4.2311.0

✓ I’ve decided to free myself from Microsoft’s garbage softwareWhy can’t Microsoft make software that isn’t so frustrating to use? The iOS app, the Mac app, the various PC versions of Outlook, and the website, are all a bit different in terms of look and overall functionality but they do have things in common - they are all bloated with unnecessary stuff and they are all frustrating to use. Do I need to have email folders called “Conversation History” and “RSS Subscriptions” that can’t ever be hidden even if they serve no purpose for me? Does the website really need to have buttons to access Skype or my OneNote notes feed? (and does anyone still use Skype in 2023 anyway?) Does the interface need to be so unnecessarily cluttered? I was using Outlook as my main email provider for a while but now I’ve decided to free myself and move to iCloud only. All Microsoft’s software is bloated and wastes precious time trying to get anything done..CypherFluxVersion: 4.2345.0

Microsoft Outlook works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Microsoft Outlook.