23andMe - DNA Testing App Positive Reviews23andMe, Inc.

23andMe - DNA Testing Positive Reviews

4.8
4.82285 star

Total 84 Positive Reviews

23andMe - DNA Testing App User Positive Comments 2024

23andMe - DNA Testing app received 84 positive comments and reviews by users. Can you share your positive thoughts about 23andme - dna testing?

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23andMe - DNA Testing for Positive User Reviews

Too US centredAs you take money from people in other countries I think you should make your tests and reports more global or at least tailored to the general area each customer comes from.Version: 8.9.0

The sharing improvements are welcomeHow difficult would it be to add a legend for the colored dots next to DNA relative matches? I can’t find where you state for what they stand. Also, it would be good if 23&me were to add a section about the focus of the actual genetics research underway: we want to know what you know as you are learning more. I’ve answered a lot of Research Questions, which appear to be piped in by entities seeking to capitalize on findings drawing on our DNA and answers — not just 23&me. So, I’d like to know — succinctly and clearly — just what are 23&me’s data access and release policies? And disclosure about data belonging to your test subjects to insurance companies (or any financial leveraging of that data for remuneration from those who seek it for insurance or pharmaceutical or other business interests? Not buried in a 6-pt font, 20 page document that refers us all over your websites..Version: 7.0.0

Needs upgradesExcellent service and information about ancestry and health report. The app does need to improve the messaging part because it’s clunky and kicks you out of messages sometimes. It also lacks the feature of ancestry, and my heritage services that allows you to create and fully edit a family tree. This family tree feature should be added and all relatives should be able to work on it together to try and complete an entire genealogy tree for the family. Being able to share this family tree and input all sorts of information from our diseased ancestors would greatly benefit 23andMe customers who have purchased the service to look for loved ones..Version: 7.6.0

Lots of supporting informationI am enjoying learning all the contextual information and like the fact that I am given the opportunity to submit questions or request help on understanding my results. 23 and ME keep you informed while your sample is being analysed. Very interesting!.Version: 7.14.0

Revealed a more detailed picture of my backgroundAn amazing, scientific view on our family’s ethnic roots, unavailable to our parents’ generation and beyond. How fortunate to have the technical knowhow available to us. My highest percentage of ethnicity was predictable (71% Italian), only I thought it would have been 100%. However, that is where it became fascinating—to see where the remaining 29% came from, North Africa, Cyprus, Turkey, Egypt, Middle East, Greece, Spain and Portugal—all which comprised’Broadly Southern European’. All this motivating me to look deeper than the most recent generations, farther back into my family tree. Also, seeing more and more DNA relatives on list each time I log on is fun to see. So, thank you for providing this wonderful service..Version: 8.32.0

Great app but Messenger need improvementIt’s really a good app to use for ancestral DNA very accurate as well. Two things need to be improved to make the app a bit more efficient. One the messaging app which doesn’t show messages in order and it’s a bit complicated. Second the ancestral roots information for each person isn’t enough as it only shows a general information which we all already know about it..Version: 10.17.0

Health reportsI love the health reports! This is incredible. I just found out I have Lupus and would like to be invitees in the study..Version: 11.28.0

Just received my reportVery interesting but still quite limited. I hope there will be more. They have identified my sister but neither my daughter nor my niece who both did 23 & Me a few years ago. Nothing about ability to carry a tune or type of ear-wax etc. Maybe more will come and this isn’t the full and final report..Version: 9.48.0

AMAZING!The wonders of modern science. Remarkable insight into who I am. I know some of the history of how I got here but the results give me more insight and clues as to where to look for more of my family history..Version: 9.12.0

My DNA 🧬Firstly I wanted to congratulate you on your suburb service/application you have provided myself and my family! Secondly and finally DNA 🧬 restores one’s knowledge about who and what we all are in so many aspects it’s having the potential to being able to join the dots. Thank you 23 and Me..Version: 11.33.0

Thank You 23 & MeYou did an outstanding job with my fathers information. He was an only child of a second marriage. He was very “Tightlipped” about his heritage. He lived to be 94 years & 11 months old. Just passed away June 2020. Before he passed away our family had been tested with 23 & Me. We persuaded him to do the test after years of trying to get information from him ! Being the “Only Child “ of a 2nd marriage I think he really did not know much of his PAST History. He got a kick out of being a distant Relative of A Famous King! We are so thankful he agreed to taking the test we bought him. We now have information about him that would have never been possible without 23 & Me !.Version: 9.10.0

User friendly app and my favorite testing serviceThe app is very easy to navigate and has most of the same features as the desktop website. 23andMe in general has been a very positive experience for me. The research I’ve done matches up nearly perfectly with my results, especially after the update. The one thing they got incorrect in the update was lumping my German percentage into my British & Irish, despite having documented ancestors from there. I liked the relative matches, and they were easy for my older family members to understand. The traits were interesting as well, most of them were accurate for me. This is also the only testing service I could find at a decent price that tests Neanderthal DNA and paternal/maternal haplogroups (these were not too in depth but still fascinating nonetheless). I’m yet to get my health results but I plan on doing so in the near future. I have friends from many different ethnic backgrounds who have taken the test, and all of them are satisfied with their results as well..Version: 9.46.0

FascinatingNew insights so there’s always something new to learn about your Ancestory. Astounding to find out how many genetic relatives in the world, and that’s just the tiny proportion who have chosen to do 23&me.Version: 11.29.0

Satisfying app but where’s the iPad vers/ & why isn’t data viz better?The main service/product that 23andMe delivers to their customers is data, and so how that data is presented is absolutely clutch to the experience and paramount in achieving satisfying results. For the most part this is delivered on the iPhone, but opening that same app at double-pixels on an iPad is disappointing. Also, the data visualizations could’ve been delivered with a bit more pizzazz. The newer iPhones and especially iPads have processors that can render 3-D graphics and data visualizations. Taking this a step further, the app developer could make the visualizations interactive, especially considering the touchscreen nature of mobile devices. In summary, the service is cool & interesting and the app manages to display your data to you in a fine enough manner along with unobtrusive tutorials, questionnaires, FAQ, and other helpful things. I reserved the fifth star from this review bc they really should have a native app for the iPad, and the data visualizations should shine a bit more with Apple’s faster processors in the later iOS device generations..Version: 4.18.1

Pretty good appThe app is very good but a feature that is really needed is adding data from others family trees because doing it all manually can take a long time when it goes far back.Version: 10.17.0

WowThis is so amazing 🤩 especially when I knew my background from my parents and to see that I am actually from there is amazing.Version: 10.24.0

Rm269 -311I find myself no further then I was researching on my own. There is no mention of my Scottish or Italian Ancestry. It just seems like People of African descent are just given excuses. You cannot trace my African Ancestors and you cannot even shed a ounce of my Scottish History. Scots test more then anyone so why is there no match? Am I to believe the slave masters out smarted the scientist!.Version: 9.52.0

Great app, easy to useI’ve been wanting to do a DNA testing yet for yonks and I’m so glad I did. The app makes accessing the data super easy. Everything is clearly signposted. Much better than having to log onto the website..Version: 8.49.0

Would recommendIt’s about as good as an app could be that hasn’t figured out scrolling on a phone. Yes, when you are answering questions, it doesn’t let you scroll to see all the answers, making all the research they collect inaccurate. The only other thing that needs work is connecting with relatives. Location is a filter that can’t be applied by itself, why? It also takes some wild guesses at close relatives, but it’s still pretty impressive. The ancestry is really good and the health leaves a lot to be desired. The single most important thing about the app is that they keep refining and improving! The more information(also money) they get, the more accurate results they get. If you decide to buy it, you can keep coming back to see if they have more accurate results for you. They don’t just take your money(and saliva) and run, they use it to get better! As mentioned earlier, health isn’t worth the money yet at least, but I don’t feel too disappointed because I’m hopeful it will be improved later and if not, the ancestry was worth the money itself. I was also happily surprised by the noteworthy people in history that you share DNA with. It’s a nice little value add that may be unique to 23&me. It’s also has an intuitive layout that’s easy to navigate for the most part. Keep up the good work!.Version: 7.5.0

23 & MeI am so happy that my daughter and I took this test. I always thought that my dad had either Native American blood heritage or French . He had very dark skin and black hair. I found out that I am 99 % European. Right before I received my results from 23 & Me my Dr. had run tests to see if I had typed 2 diabetes. When I read my test results it said that I was likely to develop type 2 diabetes. When I went back to my Dr. I wasn’t surprised that he told me that I tested positive for type 2 diabetes. I have been tracing my family ancestors and I found a lot of them. I would recommend this test to anyone who wants to find out more about their ancestors and health..Version: 11.6.0

Great tool to get to know your ancestry compositionI’ve had my DNA results for several years now. I visit the app from time to time to see my what new relatives have been added to my list. I enjoy reviewing the results of my relatives, my ancestry makeup and actually connecting for the first time with some relatives. To date, I’ve actually had 2 relatives reply to my messages. It’s annoying and disappointing the relatives who do not reply to my messages. I mean, if you paid for this service, why don’t you reply to people who are trying to connect with you?! Nobody’s asking you for money! Geez! That’s the one annoying thing about this is supposed relatives who don’t reply to your messages..Version: 11.34.0

Just wish I could access the medicalNever have and probably never will get the medical side. I’m adopted I need it. My cousin got it but they change the rules and now, I am in the limbo I have always lived my life. & I think it’s cruel..Version: 10.25.0

Found my fatherI bought this to prove that my brothers father was my father too. Imagine my surprise when my father ended up being a one night stand with a married man….. I found him here when I got my results and when I contacted him he thought I was a scammer. He called 23 and Me and they assured him it was real. I hope to meet with him in November when he comes back to our state. I hope everyone has a good result. I am having difficulty with filling in my tree but that’s probably just me. I hope to find out more about myself and my family genetics. I love how they tell me my likelihood of certain diseases and I have a strong history of cancer in my family. Although it can’t tell me with 100% certainty it does help ease my mind..Version: 9.36.0

The app is really awesomeThe app is easy to use and register the dna sample kitt easy peasy.Version: 7.24.0

Excitement Replaced AnxietyI love that the 23andMe app does so well at explaining each step of the process from sending the kit out to how to use the kit and how each step after they receive the kit will go. It’s very upfront about expectations and lists them in easy and digestible ways! It walks you through each step! The app uses short videos, graphics, and written text to explain just what the 3-4 week wait is for. It demystifies the process and makes me feel safe sending my sample to them. I have used another service previously and it’s send the sample and don’t hear back for a month. For an anxious person like me, I want to know what are you doing?! 23andMe let’s me know each step of the process and makes the wait fun and exciting. You can do little questionnaires or connect with family members. I love that I can easily give or withdraw consent of my data by using the app. It creates feelings of trust and concern for the customer and I appreciate that! I wish I had used 23andMe the first time and not the other service but better late than never!.Version: 9.22.0

Worth the waitSent it away, took a while for the results but fair enough, comprehensive results.Version: 11.20.0

Traveling enhancedBesides, enjoying your DNA and you, 23 & me allows you to locate what part of the world your from. For example, we assumed we came from Black forest, Germany, but it was one of only two exit boat departure points from Germany. In fact, where my family originated was to be found as part of nearby location, as the family were part of that original Pennsylvania settlement. Interesting! I need to go back now to Germany and visit. In the meantime, I’ve collected enough information to make sure I visit London and other locations in our upcoming trip. On a side note or fun fact, I always put my clotted butter on my scone first followed by jam as my paternal grandmother did. Well, as a little tidbit, that is how they did it in Devon..Version: 7.22.0

The company that will change personal healthI leaned a lot about by ancestry and even more about my health. 23 & Me will be, or will contribute to the next biggest world breakthrough. iPhone, Tesla… 23&Me, their research is building momentum and no one else is gathering this much DNA information. This information will help prevent and indicate serious health issues before they become serious. Tired of your doctor giving you a 15 min diagnosis followed by medication with more side effects than your illness… early, accurate detection is the future of health care and there is a clear leader in this field. I hear the CEO is pretty great as well!.Version: 10.2.0

Thank you!Adopted at birth I found a half sister and cousins! So happy I did this!.Version: 11.35.0

Sublett Family Tree - Straight line especially the Mom’sA number of years back I heard about 2 Doctorate Ladies at Stanford University who were experts at DNA analysis. I joined their business, 23andMe, because of an immediate trust that I felt inside. A good-gut-feeling if you will. I win I won. Yeah. Separately At This Writing: I have my family tree, genealogy, that goes back to the late 1400’s, and I would turn it over to 23andMe for evaluation and proof if you will. And then ask 23andMe for a lovely printout to hang on my homes wall. (smile) This note will likely not be received well by my special 2 Doctorate Lady Friends at 23andMe: I have self-developed information that I would hope to share with you regarding a very well known unsolved horrendous infamous Bay Area crime. [You might suggest that I take my assumptions to Law Enforcement. Been there done that - and have always received a blank stare followed by ~ that’s not an open case ~ and thus I simply exit.] Nevertheless, what I have discovered has merit and ‘the case’ will only be solved by DNA experts - such as the best of the best, 23andMe. My Story: “Madman's Homily”, by Samuel John Sublett, copyright, all rights reserved 1989 to Present. P.S. - I’ll drive to your office where we can share thoughts. If you consider my story to not have merit I will graciously depart. If you believe my story has merit - I will promote you to my dying day…(smile)….Version: 11.5.0

Great value for money23 & Me has proven to br great value and very interesting. They keep producing additional health reports, on top of the original ones provided when I subscribed and I have loads of distant relatives. It would be nice to have a surprise close relative, but I’m sure it will happen one day..Version: 11.0.0

Pleased with accuracy of resultsI am very please with the accuracy of the results as I had an idea of where some of my ancestors were from and the results confirmed it. It also links me to some of my known relatives and some I have never heard about..Version: 8.58.0

23andme Ancestry updateI was initially baffled at the great number of European cousins appearing on my DNA relatives list, as my genes precluded any European ancestry. The updated analysis by 23andme has partially explained this oddity. I follow with keen interest all the updated information sent by you, and am ready to help with any additional information, as the region I come from, Kurdistan, has been ascribed as the cradle of mankind. My birthplace is close to Sharazur, the first human settlement and cultivation circa 12,000BC. Keep up the good work!.Version: 8.11.0

Exciting!Love this app. So easy to manoeuvre through. So exciting to learn where you come from.Version: 7.15.0

I expected moreI really expected more all it come is 99% ashkenazi Jewish that of course I knew already I was hoping for example: which countries I know the boarders of the empire and countries changed a lot since the beginning of the 1900 or and a lot of times but at least should says Russia/ Romania which is both of grandparents from my mother side, it didn’t mention nothing from my father side and they where born in Hungary they are from a city called Paks like 70 Miles fro Budapest . I didn’t have any relationship with my father side of the family so I was hoping for some enlightenment about them I got more information vía pleading to the Jewish Community in Chile to get in touch with some lost relative in retrospective wasn’t worth the money..Version: 7.9.0

Great experienceI recently had an incident where I could not get into my 23&Me account. The customer care service was by far the best support I’ve ever received. They were extremely helpful, understanding and thorough while trying to restore my account. Thank you so much to Mikayla and Henry. I’m enjoying the information and connecting once again with the new relatives I’ve found. Cheers, Christine.Version: 10.29.0

HappyThank you for telling me about my history i found 8 long lost brothers and sisters we met in europe and are now one big happy family we love each other thank you. Maybe ill fins my kids.Version: 11.20.0

Fascinating factsIt’s amazing that this search into one’s past is possible. It’s helping me understand certain traits and links I have towards particular areas of the world. Also some of my family history is being confirmed. Early days in my research but so far it’s been satisfying..Version: 8.27.0

Greatful!I’m absolutely thrilled about this app have told everyone and anyone who will listen to do it. All my life I was told one thing and all these years later I found out I’m none of it or a trace. I’m very interested in family trees where I come from. My grandfather raised me to respect and love everyone. He brought us to the festival of nations every year as a child to learn about other cultures. Now that he’s gone this app helps me continue learning what he tried to teach me growing up about my family and has opened up so many more questions. I spend a lot of time online researching reading about dna. Ancestry, etc. things aren’t always what they seem….. ty.Version: 10.25.0

Great - but no psychiatric risk factorsAmazingly well presented. But, if the polygenic risk scores for disorders such as ADHD, bipolar and schizophrenia are insufficiently secure, an explanation that this is the case is needed. Otherwise, it looks as if you are treating psychiatric disorders differently. The consent procedures are exemplary. Knowledge is power..Version: 8.49.0

💌 Best present ever 🎁I just received my 🧬results and I am pleased and surprised at my origins. My DNA is much more varied than imagined 🥰 🇨🇴 🇪🇸🇫🇷🇩🇪🇮🇱🇪🇬🇨🇾🇦🇴🇨🇩🌎, and this discovering feeds my curiosity and motivates me to learn more. I Can't wait to share this wonderful information with my family because is the perfect topic for the new year ✨.Version: 10.2.0

William KoshI have some successful results but haven’t spent long enough to learn how to navigate the site. For example I am 58% British and Irish and am trying to find out if this can be split further into probably the English and Irish components. I also cannot establish whether my ancestors are all from my fathers side or a mixture from both parents. Anyway in my view a really informative result with a very friendly presentation..Version: 7.1.0

You are dealing with DNA it makes you look stupidGreat product, but the last update is laughable, as a qualified forensic scientist you are dealing with DNA, getting on the bandwagon with none binary rubbish makes you look stupid. Male / Female only ask any DNA scientist..Version: 10.28.0

WOW 100% RIGHT!Unbelievable how accurate my result was! Bought a kit for my children and parents so history is saved!.Version: 11.8.1

SuperGreat.Version: 8.28.0

It Happened to Me!I never thought this site would actually help me find family, but I’m here to tell you it’s possible! I joined this site about 4 years ago in hopes of finding some of my bio family on my father’s side. I never met him and he never knew I existed. Until October 4, 2018. A possible 2nd cousin reached out to me and it turned out he’s my nephew. He led me to his dad- my 1/2 brother. He then led me to my biological father who is 80 years old now. It’s been an emotional rollercoaster but if you are hoping to find relatives- it’s definitely possible. I talk to my bio dad every week and we’ve exchanged a lot of photos and cards. I have 6 new 1/2 siblings and their families. My brother has been amazing and we are planning a vacation to meet in person this summer. We’ve been making up for lost time with cards, gifts, texts, FaceTime and lots of conversations. I’m very grateful for this site and what it has brought me! I went from being an only child to all this family!! Thank you 23andMe!!.Version: 7.0.3

App does not workI love this app but it has not been working for the past 2 weeks. When I click on it.. the two little circle icons freeze and it stays there indefinitely. I’ve sent them an email to fix the issue but have not received anything back till this day. I have to log in using a web browser on my phone to get into it. I have deleted and reinstalled the app several times to fix the issue and still nothing. I’ve waited for them to fix the issue but no resolution yet. I hate to be the person to 1-star them because they offer amazing features but what is the point of having this app if it does NOT work. Please fix the issue..Version: 9.21.0

Loved This App Until It Wouldn’t Load!Loved the service, got my results back in under a month. I loved the app for a while though, until it wouldn’t load my DNA Relatives section. It’s been glitchy here and there since I downloaded but I haven’t been able to view my DNA Relatives section in weeks, takes forever loading only to give me an error that something went wrong. I understand how the algorithm works & why you get certain results, but I really wish they had a better Western Armenian population for comparison as they considered that side to be Turkish just because my relatives were from Malatya & Chunkush/Cungus Turkey, before the Armenian Genocide ravaged the Ottoman Empire. My family barely escaped & not without our losses. If you knew what that was & how the country of Armenia came to be, you’d understand why a lot of Armenians are frustrated with being labeled as Turkish because we probably won’t ever match many from the country of Armenia today. Hopefully that and the bugs get fixed soon too..Version: 9.44.0

FascinatingMy closest relative (on the 23andMe database) is known to me. I also had a host of others who I don’t know. It also tells you whether you’re likely to behave straight wavy or curly hair, whether you can lift one eyebrow, and health risks. It really is fascinating.Version: 11.33.0

Results 23andMeVery impressed..Version: 10.21.0

Brilliant app + feature requestBrilliant app, can I request a feature; ability for data to be added to Apple health Link up with Databases of other companies. Finally, bring out more health products..Version: 11.6.0

Oops, crashes too often...It seems often times when I click on Explore more about my ancestry buttons I get an oops response, I have to go back and try again and I might be lucky, might not, sometimes it takes two or three goes to get out to work, not great..Version: 8.45.0

A wonderful resource.Using this service I have confirmed so much about my genetic heritage. Genes from five populations. The information will be at the disposal of all my future descendants. The health and traits discovered were fascinating, and I have passed the information of both health and genetic heritage to my siblings and children. Makes you realise your uniqueness..Version: 8.19.0

Great company, App needs improvementI’m eternally grateful to 23&me. Without them I wouldn’t have connected to my paternal family. However, the app is limited and the website slow. Please connect us to people with the same haplogroups. Speed up the website and improve the messages.Version: 11.8.0

My experience using 23&meI recently joined after my daughter did. Being an attorney who believes in the adage “trust but verify”, i did a lot of reading prior to joining & became sufficiently comfortable to want to take part in some research. (one can opt out at any time). This site is fascinating & addicting! (much more so for me than FB used to be). It’s exciting to see names of relatives of mine that I haven’t heard in years & be able to send a safe msg through the site to reacquaint. It is fascinating to see names of people I recall my parents talking about when I was a child & contact their offspring who are my DNA relatives. And people have messaged me looking to explore relatives we have in common. I found I share DNA with well over 1,000 people who have participated in 123&me. and the site shows a map of countries in which those DNA relatives are likely from or live now. At the least, the educational offerings on this site are worth exploring if you are thinking about finding relatives and exploring your heritage & your personality..Version: 7.7.0

BrilliantGenetics are fascinating and I love being included all the updates that 23 & me discovers. Thank you..Version: 11.29.0

Scn1b Gene foundBecause of 23andMe several health related issues have been solved. My brother died suddenly at age 39. The doctors were never able to explain his death. Case solved!! My genetic profile confirms I have a rare genetic heart defect. It seems my brother did as well. So did my sister. I am being treated now. I have also been able to advise family members to be tested for this gene. Grateful to the blessings through 23andme!!! Best gift I ever have received was the 23andme subcription. The data provided was right on!! I would recommend 23andme to everyone. So much more accurate than other ancestry products. The service I have been given has been timely, and informative. Thank you 23andme!!!!.Version: 8.13.0

23&meIf you’re going to choose a DNA app. Choose this one as it isn’t affiliated with a religion. Unlike the rest of them..Version: 11.20.0

Biological Parents found!I did the DNA test about 2 years ago. I received the test as a Christmas present from my late wife’s mother. She knew my mom was adopted. She wanted to help find my biological family. My mother was adopted. We never knew who her biological parents were. We first found her birth mother. A second cousin reached out to me. We communicated to see how we were related. I told her my mother was adopted. Boy when I told her that it was on! She and another relative were on a mission to link the gene line. It didn’t take long for them to put the pieces together. Come to find out my mother has 3 half bothers. Neither of the bothers knew about my mom. Contact was made with one of the bothers. They have met a few times. They live about 1 1/2 hours from each other. A half sister showed up about a month ago. My mother and her half sister have different haplogroup DNA. So we knew this had to be from her biological fathers side. Contact was made with the half sister just the other day. We are currently putting the pieces together. Most of the half sisters and bothers are in their 70’s. Wow, all theses years and neither knew of my moms existence. THANK YOU 23 & ME!!!!!! Scott.Version: 8.35.0

WowWow sisters who knew I had another one. I joined in hopes to find out whom fathered me for my daughters sake and within about a year I received a notification I have another sister. What are The Chances! Amazing! Formidable!.Version: 10.24.0

Exciting and professionalI am delighted to have taken part and want to thank the team for developing such a modern and professional service. I feel that I have been kept informed throughout the process, and look forward in discovering more as the database expands. I feel content that I have made a mark for future relatives to connect..Version: 8.22.0

Please add SI units for Blood & BiomarkersGood app, pretty easy to use. A couple of suggestions for improvements in the Blood & Biomarkers feature: * read from Apple Health if samples are already available, e.g. Height, Weight, BMI etc * data entry for other Blood & Biomarkers should allow to switch to SI units (e.g. umol/L instead of md/dL) so they can be copied from test results that use these units.Version: 9.52.1

Thank you 23 and meOur family found out some very interesting and surprising facts about our family tree. It also brought us a lot of clarity. Things that didn’t make sense all of a sudden, made all the sense in the world. We should be poster children, however we decided to keep some of what we found out a secret. Left it dead and buried with our ancestors. They aren’t around to explain and well DNA doesn’t lie. I think the fun part was getting it for all of my kids. Although my one sons sample has been misplaced. That was in April when we all did it. We all had trouble with the registration of the sample. It only truly worked when we obtained the app. This is why one of my children still has no results. I did send them fro the same address on the same day. I would say this is more a problem with their system. Other than that the experience has been great. Only hope they find his sample soon. It would be nice for him to be able to connect..Version: 11.2.0

Finding familyVery impressed so far! I’m almost 63 and would love to find a half brother who I know went to the USA as a baby in 1956. I think I have his name but where to start?.Version: 8.57.0

BIG WASTE OF TIME AND $$$$$!My wife bought me and herself a kit for Christmas. I went through the registration process for my kit and we put them together with my daughters in the mail. The next day when my wife was checking her tracking we discovered after scanning and going through all the work to register the kit, the app did not record my registration. So we went through customer service to dig up our kit purchases to find the one that wasn’t registered, a complete hassle. Got it registered and now three weeks later my wife and daughter both have their results (one week out) and I am still waiting. Way to bum me out 23 & Me. If having to choose all over again and e would choose to NOT GIVE YOU OUR MONEY!.Version: 7.1.0

Amazing!! I can see my health and wellness5 stars.Version: 11.33.0

Been a customer for years and enjoying the information givenI enjoy the service but I do have a few observations. What I’m finding is that distant relatives don’t all show in the app versus the desktop version. That’s disturbing because you have people who only access the service through mobile devices using the app. And they will never see certain dna cousin connections. And on top of that you have a new pricing tier to show more relatives. That’s another barrier to discovery for members. I’d like to see a revamp more friendly navigable version of your discussion boards and internal dna relative email reply system. There are other app and desktop enhancements you cam make to make the user experience better but you’d have to hire me as a customer UI/UX analyst. (SMILE) I know it’s still a burgeoning industry and that our ethnic composition are all algorithmic based estimates but it’s fun to match the hard paper genealogy research with what’s found in my 23&Me results. Functionality of the service aside I continue to enjoy the service and what I’m finding out about me and my family’s dna journey..Version: 9.19.0

OMGI am so impressed with the information provided and the ease to find it it has been amazing to use this app and be able to see all the reports quickly and seamlessly.Version: 8.4.0

23&MeLove this app it’s keeps getting better and better. Would love to see them add a family tree to this app Aswell as all. The info this app has being able to add ur family into it as ancestry do would be boss Any how for anyone looking to get into knowing where u are from I Recommend this app and site.Version: 8.1.0

Very much worth the investment!I actually received my kit as a Christmas gift. I grew up not knowing who my dad was. My mom was up front with me about what happened back in 1964 and she had an idea of who it was but wasn’t positive. Taking this DNA test confirmed who he was. I’ve since been in touch with a cousin 23andMe matched me with and was able to get pics of my grandmother and great grandmother on my dad’s side. It was very exciting! Her dad was my dad’s cousin. Unfortunately, he lost all the pics he had of them in a flood. I looked for my dad and discovered he passed away back in 1994 so that was disappointing. I would have loved to know more about him. My mom passed before I took this test and she would have been so happy to know I found family. If you are reading this review and wondering if you should try it, please do! It’s fun to see where all the people are in the world who share DNA with you! It’s wild to be 52 and finally learn who your dad is!.Version: 6.19.0

No “connections” optionMy partner and I both goth 23andMe kits about a month ago, to find out about both ancestry and health reports. Everything was super interesting and I’m glad I did it, however, for some reason his app shows a “Connections” option that can access your DNA relatives via the app but my app does NOT. When I emailed the customer service they informed there was no way currently to access DNA relatives via the app, even though I stated in my email my partner had that capability. Also, I just updated the app and it says that with the current update you get the “Connections” option, but alas, to no avail. I even deleted the app and reinstalled, STILL no “Connections” option...? WTH 23andMe?? I paid the same amount for my kit and my iPhone is the same generation as my partner’s IPhone, IOS is fully updated and yet he has access to more features?!.Version: 4.20.0

ExcellentLoving the accurate account and learning so much information. Thank you!.Version: 9.26.0

Great StuffReally good app, obviously! The only thing that is not good is the messaging feature. It’s really terrible and needs an overhaul..Version: 11.21.0

The gift that keeps on giving.Definitely the gift that keeps on giving. I was given this kit as I wanted to find out more about my African heritage. In the last 18 months I’ve had continuous updates. I have now purchased one for my daughter. I recommend the top of the range kit..Version: 11.35.0

Lots of informationExcellent information, still learning lots..Version: 10.4.0

Please allow mmol/L unit entry in appAll bloodworm results here are in mmol/L. So have to google to convert the units..Version: 10.9.0

Good but lacking filtersThere is a lot of good information in there but I would prefer if it was contextual to me. I don’t really want to sift through all the information on various health conditions where I do not have variants detected. It’s a waste of time and I know I will miss something potentially relevant/important. The push everything at the user mindset of the app is an outdated way of thinking and shows that perhaps the product managers need to rethink things from a user’s perspective..Version: 9.53.1

23& MEIt really is 23 and ME Great !!!!!!!.Version: 8.22.0

Found my biological family after 50 years!!I took the 23 &me dna test and found a 1st cousin! It was amazing!!!!!! I was adopted when I was 2 days old. My adoptive parents was amazing!!!! They adopted 6 biracial children on top of the 3 beautiful daughters they already had. We was told from the time that I can remember that we was adopted. I grew up always wandering if I had biological siblings but never knew where to look. For my 50th birthday my wife bought a 23&me dna kit. I took the test and sent it in and within weeks I got a message that I had a 1st cousin!! I was shocked!! I contacted him and then eventually was able to talk to my biological mom, it’s been nothing short of a miracle!! The relationship I have with her and my bio siblings is awesome! In January of 2022 my moms met for the first time ever!! It was AMAZING!! The best birthday present ever!! Wouldn’t of been possible without 23 &me! Thank you for all yo do!!!.Version: 11.4.0

I am who they were.....fascinating family and genetic history unravels before my eyes, guiding my curious brain, telling it where it’s roots began. Am I me? No, I am the resulting produce of thousands of genes and cells that have, through the many stages of the world’s evolvement, been handed down to me. I am me, but I’m also the result of countless generations of my ancestors, those who populated the corners of the globe in the hope that in their endless search for a safe and habitable place to settle, they would eventually populate their world with strong, able and capable folk strongly resembling themselves... I hope they’d be in acceptance of my efforts to represent them in the way I do. I thank and honour their memory..Version: 8.48.0

So exciting!Our adult children bought my husband and I these kits for Christmas, and because u procrastinate haha we finally sent them in this week :-) I was shocked to see how quickly they received and are processing our kits! I’m Very impressed with their service so far! Last night we did the questionnaires and I got so into it I ended up doing all of them - over 1100 questions total haha it was fun and interesting. I’m really looking forward to getting our results by the middle of June, and then I will add the Health part which is very important to me. I also think it’s definitely a fair price. So far I am extremely satisfied with this company and the whole process. I also love that they have a simple app for my iPhone so I can access it easily. Hope this helps whoever is reading this..Version: 7.19.0

The gift that keeps on givingMany moons ago, I sent in a sample. For the fee I got info about where I originate from. And I continue to be notified about new relatives, as they join. On top of that I receive new information as science improves. It’s a wonderful undertaking..Version: 11.29.0

AmazingI don’t usually bother with reviews but the service and information provided by my test results from 23 and me far exceeded my expectations! I am delighted and excited to continue finding out more.Version: 10.18.0

Getting impatientI’m a bit upset. My test has been in the prep stage for a few weeks now and I finally got a notification that my sample didn’t have enough DNA in it. I followed all instructions and my sample still failed. I think it’s ridiculous because I never had an issue with ancestry’s dna kit. Now I have to wait several more weeks, hopefully my test will work this time. I’m super into my ancestry and have been doing lots of research. Really hoping to not be let down again. Edit: ok maybe I was a bit harsh. I am still frustrated about my results not being processed/test failing, however my mother received her results today and it was awesome! We’ve had a blast figuring out how to navigate and seeing new dna matches that weren’t on ancestry. Can’t wait to do more digging tomorrow and really can’t wait to redo my test! Hope it works.Version: 9.11.0


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