Parental Control App - OurPact Negative Reviews

Parental Control App - OurPact App Complaints & User Negative Comments 2024

Parental Control App - OurPact app received 166 complaints, negative comments and reviews by users. Have you ever had a bad experience using Parental Control App - OurPact? Can you share your negative thoughts about parental control app - ourpact?

Parental Control App - OurPact for Negative User Reviews

✓ IMPORTANTI wish this app would go down in flams like the relationship I have now with my daughter she is now ignoring me and I feel like we will never get back on sturdy ground what is the point of giving your child if your just going to take it back of them again and again and again speaking as a parent at first you seem like you have this kind of power over your children but I believe that feeling like that was wrong I have now learned that we should be teaching our children how to not feel awkward or unable to have a conversation with there parents we should be telling them how to feel safe and respected because in return they will do the same put yourself in there shoes kids these days are being controlled and silenced losing friends and getting depressed but if you want that for your child get the app.JahnsnsbannzjaVersion: 8.5

✓ Waste of time for IOSWasted three hours attempting to install only to discover that connect app is not currently compatible with iOS 14.5+ nowhere was this mentioned when subscribing to the premium service. No information in troubleshooting guides about this issue and had to contact technical support to be informed. I understand that these issues can happen but feel deceived by Ourpact - a service that we are placing our childs safety in.Andrew and BobbieVersion: 8.5

✓ Premium flawI purchased premium and within 24hr my son had googled how to remove it. All he had to do was go into the settings and remove it as it’s his passcode from his phone that removes it. It needs to be changed that a parent adds a passcode. Other then that it’s awesome..Shaz123455789Version: 8.2

✓ IT DELETED ALL OF MY PHOTOSI downloaded this app for homework and stuff but then I looked at my photo count and it deleted all of my photos.Just for the ccoinsVersion: 4.4

✓ Recent UpdateThis app was almost perfect, the only issues I had with it before the most recent update was the map of my child… it would never truly let me see her location, other than the notifications I would receive letting me know that she had arrived/left home or arrived/left a family members house.. however this recent update has ruined the whole experience for me. It will block (not even during the specific times I set for her phone to turn off) but yet she still has access to her apps. Then other times, it blocks everything just like it’s supposed to. I understand that it’s technology and it’s bound to have glitches, but I’m not going to keep paying for an app that isn’t tracking my daughter or blocking her screen time when it’s supposed to. Just today while at work, I got a notification that my daughter had left home. She’s not supposed to leave this house without telling me so I called her and sure end she was at home, right where she was supposed to be. Scared me to death… I’m giving this app one more chance and if it doesn’t start working right, I’m going to ask for a refund for the months it wasn’t working so that I can find a new app that will track my daughter and work correctly..Fallon3237Version: 9.1.1

✓ Most frustrating app ever for parents and childThis app has some real limitations. So if schedule blocks child at the end of the day so they can’t pause their time it runs until presumably it expires and then starts the next allocation in the background. I reported this to support and it was a lengthy delete, install etc etc. This is basic functionality which wasn’t working. Additionally, if not attached to the internet the allowance doesn’t stop activity. My 10 YO has quickly realised this and just turns off his WiFi and plays his apps that don’t need to be online. Again basic functionality that isn’t working. Given, the scrambling of the apps that occurred when I installed it, I genuinely think me monitoring children’s time might as well be done manually. Last month and if they can’t sort these technical issues I’ll be cancelling..WLondon MumVersion: 5.4

✓ ⚠️⚠️iOS 14⚠️⚠️I will say the app does it’s job to keep kids from looking at certain things or using certain apps after a certain time. Something that I don’t like is how it doesn’t really work with new features in the iOS update. I’ve seen a lot of complaints about this so I decided to check it out myself. Lots of people want to have an aesthetic look on their phone. In order to do so, they customize it with widgets and they put new icons on their apps. However, it doesn’t allow you to put on app icons. The only way you were able to have these icons on your phone with ourpact is when your phone is unblocked. Some parents put controls on that allow their kids to have more time rather than having less. But then it’s also vice versa. This app does it’s job but I personally feel like you should at least add a new update to ourpact and ourpact Junior that allows kids to do the features of iOS 14. If you think about it kids, still want their phone to feel and look normal. A good majority of them are already embarrassed to say that their mom or dad puts restrictions on their phone. If you could at least add an update that works with any new update from this point on I would be very grateful for that. If not, I really don’t think people are getting their moneys worth..Musical_flamingoVersion: 8.5

✓ TerribleThis app is trying to limit children as it lets your child use their device very limited. Children hate it. I used it for a month they thought the experience was terrible they would stay up trying to get rid of it. They woke up really late for a few days until I decided not to use anymore. Don’t really know what was wrong with the creator of this app trying to torture children. Don’t recommend restricting part although the tracker was handy if they lost their phone overall I don’t recommend this app and If you disagree with me then you really shouldn’t give your child a device! The creator is stupid dumb crap Thankyou for taking your time to read this review. Creator has gone mental.Realspiderman123Version: 5.4

✓ New user need helpI love the idea of this app and set it up and paid for premium version. It took me awhile to set it up on my first child’s phone. I’m testing a different one in each of my kids phones (this is only one connected to mine). Tonight almost all my apps disappeared. I knew from reviews, you responded saying it must be the parents getting setup as the child. I don’t even know how that’s possible. My restrictions in my settings were like I was a child with a long list of things blocked. I took other reviewers advice and deleted the app from my settings but now I’m afraid I will have to start all over and don’t want it to apply to my phone. My sons phone is one I connected to iTunes and went through entire process. It shows his iPhone 5s as the one monitored. I don’t have a 5s. I even logged on on a separate phone and tried “grant access” and took away all restrictions and still nothing changed. I can’t risk that. But this was the one I wanted to use the most. Can someone email me? I’ll change my review if I can figure this out snd give it a fair shot. Erin Mcinnis signed up on 2/24 Thank you..ErinmcinnisVersion: 4.9

✓ HellU make my life hell now good job zero stars.ErtyhjkgfdsaVersion: 7.1

✓ TerribleI have found out today that my son is able to switch off his data and Wi-fi and actually block the apps from disappearing on the schedule switching over £5 per month for an app that can be easily blocked this still allows him to make phone calls and send text messages so where we thought he’s phone was shut down at 10:30pm he was still texting at 1am now we know why he couldn’t get up of a morning. Easiest thing to do is to save yourself the money and take the phone off the child worst of all this company knows the floors in there own system but doesn’t communicate this with their customers app deleted never to be reloaded again.Gavin CleoVersion: 4.6

✓ It’s not fairAs a child and my parents have this installed on me and my siblings phones we feel that by doing this our parents are taking to much I’ve our privacy. I also get slagged off for not having certain apps. It’s also annoying at sleepover having to ask for your apps on your phone to be turned on again, or I could be having a conversation and my apps get turned of (I loos a lot of friends from this). I am also unable to change my phone password and I don’t feel safe with it like that. My parents can also go through my PRIVATE conversation. It’s almost taking away the freedom of speech because I can’t let out how I feel. As a child I have obviously found ways around most of these problems so it’s a wast of time, money and effort. Go love your child and make them feel safe not like they have to hide things from you, if your getting this app you have obviously failed at parenting and there are other ways to fix that than this app! So please just please don’t get this app unless you want your kids to hate you but if your cool with that then yeah go for it get the app xxx.DJ Loud NoiseVersion: 8.2

✓ It sucksIt sucks.I'mSoSadVersion: 4.8

✓ Free Trial?What’s with the two weeks free trial of Premium +? Once you click on it it says that if you use it or even download it then you have to pay £80 odd quid for the year???! That is NOT a free trial of the upgrade. I reckon negative reviews about parenting must be written by aggrieved teenagers. Kids should not be spending the amount of time online that they do. They are living virtual instead of real lives and this helps to bring them back into the family!!.JEMMUMSVersion: 8.2

✓ Doesn’t workFor reasons I don’t understand, screentime doesn’t work on my daughter’s phone, so ourpact seemed like an ideal way to take control over her device. Unfortunately it just doesn’t work: you schedule bedtime and then it doesn’t allow her to use the phone the next morning, after the scheduled downtime has expired. It shows you a list of apps but the system of giving a defined amount of time doesn’t work, so you cannot limit usage to say 2 hours a day, despite the blurb saying you can. The idea is good but NONE OF IT WORKS. After speaking with support and uninstalling and reinstalling 3 times Only to get the message I needed to install it again I gave up. And that was using the premium version at £8 a month. Just rubbish, and that’s as a parent: my kids would say it’s worse than that..Roger PhlegmVersion: 7.3

✓ UpsetI would like to preface this by saying I do like the block and schedule features. Initial installation was simple, and easy to do. That’s what the three stars are for. However, I am quite unhappy that there is no warning about the app scrambling unless you dig through the App Store reviews. When you see an app has a high rating you just don’t expect such a huge flaw. My son has Aspergers, and changes in stuff can really bother him. We discussed this app as a deterrent for making bad choices when it came to games after bed. We were both happy with the way this app said it worked. So flipping his phone back on and discovering his carefully organized folders were gone was terrible. Obviously I should have dug through the reviews more thoroughly before installing and when it comes down to it it’s my fault, but I am disappointed. We will decide tomorrow, after some sleep and time to think, if we will continue to use this app. Frankly the process to upgrade to premium looks intimidating, and we don’t have a pc so I guess, by now reading reviews, actually impossible for us..JoshieMomVersion: 5.0

✓ Good in theoryThis app is good in theory however I have found that the timer does not always work and the unpaid subscription only allows so many “blocks” per month, which is a bit ridiculous. Before paying for the subscription, I would Encourage you to look into the “family sharing” option in your iCloud account. Set up a child account and you will be able to control what apps they can and can’t download... and all for free, the least apple could do for how much your device costs. As I said, this app is good in theory - with a bit of knowledge in technology, and the blocking restrictions in place by OurPact it is easier for me as a mother to simply hide the iPad :).EssellegeeVersion: 5.4

✓ Doesn’t workDownloaded and immediately subscribed for the Premium in order to be able to control access to apps. First of all, the install process is not as easy as they claim. With Premium access in order to control apps you need to install a Utility app on a desktop computer and then go through a bunch of steps involving backing and restoring the phone then installing the companion app. If your kids’ phone doesn’t have enough memory to accommodate the process you end up having to delete stuff off the phone. When blocking apps the order of apps on the phone’s screen gets re-arranged into alphabetical order, so you have to spend more time going in to the companion app to ensure the apps remain sorted the way you want. I tested the Block feature by “blocking until I say so”. The Companion app on my child’s phone thought it was blocking stuff but I was able to open every app, text to/from my child’s phone and surf on Safari with no problems. Even right now my daughter is actively on her phone but the location app is saying she her phone location hasn’t been updated since two days ago. I sent an email to support asking what exactly it means to “block” but haven’t received a response in two days..Shannon KawaneVersion: 5.0

✓ Not so goodMy child figured out how to override the App. I sent an email to support, asking for any suggestions and there weren’t any. I eventually discontinued the premium subscription in December, however my child’s phone settings remain blocked by ourpact and I can’t open “parent access” in my child’s phone settings because my email is no longer recognized as a parent account. I’ve emailed ourpact many (at least 5) explaining this issue, requesting assistance. I get an automated response saying someone will respond shortly, but no one ever responds, let alone help resolve the issue involving their product. A bit frustrating. However, I did speak with iTunes recently and consequently received reimbursement for the 3 months we had service. I highly recommend asking for reimbursement if you are unhappy with this App or their customer service. Response to you: The whole point of my review was that ourpact support has NOT responded or offered any solutions, after numerous emails from me, until now. I hope your suggestion works. But you are VERY delinquent in responding and this has cost me a lot of time. At least I got my subscription $ reimbursed and hopefully the hostage situation of ourpact app over my kid’s phone will be over soon..LllezVersion: 5.4

✓ The most frustrating app installed on my phone.I think this is the first app review i have written and i am writing it purely in the hope that one of the devs reads it and fixes the lmost basic functionality.... Its the most frustrating app you log in to.. It logs you out at the slightest issue and requires all your details to be reentered "for security" not even my bank does this... Please fix this if you slightly mistakes hit the fingerprint reader it just logs you out.. Makes me want to scream and shout!.ShadowfixerVersion: 5.2

✓ Needs cameraI am 15 and my parents use OurPact on my phone whilst i do school work, its useful during then m and helps me not get distracted, though OurPact should inclue the camera in the ‘allowed apps’ as i often need to take photos of my work to show various teachers etc, it is also slightly frustrating that it just turns off my apps even if im having a conversation with somebody, Parents should be allowed to adjust what apps they should let their children have, as i cant access my debit card app, mobile data app, homework app, and its slightly annoying..FranBeattieVersion: 8.2

✓ Nightmare to install, limited functionality on free versionEdit: I finally bit the bullet and signed up for the free trial of the premium version. I decided to test out the web filtering feature and I’m currently reading a Rolling Stone magazine article about a lady who makes a living on OnlyFans. on the device that I’m trying to monitor using OurPact. I know that web filtering isn’t always going to be perfect but this should’ve been easy. Poking around search results, I’m able to access TikTok, Reddit and Twitter using the basic web filter. So you will need to explicitly add these sites to your block list to keep your kiddos from accessing these sites. So again, set up is a pain in the behind and you will have to test everything out before handing the device back to your kid. First off, this was a nightmare to install. Had to connect it to a computer to set up the account, log in several times, restart, etc. I finally get everything set up and ready to go only to find out that I need to pay to get even a basic block adult content functionality turned on. So all it does is to set a schedule and brick the device completely when you tell it to. No blocking specific apps, no protecting against adult content, no limiting in-app purchases..PrincessxanthumgumVersion: 9.4.0

✓ Free version - great at firstI thought that this app was wicked at first being able to control and schedule use of my kids iOS devices. Although restricted to one child and one device for free it did seem really useful although the free version throws all your apps out of any folders you have created. After a while once your child has worked out how to delete the device management Certificate it is no longer useful..GuavagrooveismineVersion: 5.0

✓ Useless - Waste of timeI had tried to pie the device on 3 different computers and kept getting stuck on the same screen and would not go further..GbrvrsVersion: 8.6

✓ For any kid looking at this thinking ..Dang my parents are so stupid putting this one my phone just know you can turn of the wifi and it stops working till the wifi is back on. BUT if you go off wifi while time is still runing it still dose count it but dosnt take the stuff away till the wifis back. SO ya I hope that helps guys.Zzz.pppVersion: 9.11.0

✓ My opinion from a 12 Year old.I am writing this is a 12 year old child, my mum tells all her friends about it for there kids and it’s so embarrassing! i am on the only kid in my YEAR or school who has this app even kids in younger years don’t have this app. It makes me feel ashamed and i feel like i’m going to get bullied!! It’s embarrassing for kids like me and my age. I feel like crying sometimes!! i just don’t like this app because you can’t even access your camera roll or when i’m out my stupid apps go off and it’s really annoying!!.Avaletsplay5555555Version: 7.4

✓ Needs an updateThis app was working great. Until the last update and now I ha e to Log in every time I open the app. Even with Face ID, I still have to use email and password log in. This is not acceptable. Fix the app..Nikita1010Version: 8.9.3

✓ Oh to be a 'perfect parent'Firstly for all those 'perfect parents' saying your a bad parent can’t can’t control your kids if you use this app. Ignore them. This is great if like me you have to argue with your kid to get off the phone then inevitability take it off them resulting in bad atmosphere and a fed up parent and kid. If you agree at the beginning the 'rules' ie how long is reasonable and let them negotiate. Then when the times up the times up. It simply shuts down the phone. No argument needed, no having to go into the bedroom and argue about it. For this the app works. For locating it’s no so good. Your kid has to have network. It also is a LONG set up. And every time the phone gets an update you have to reinstall it. Another hour lost. For that it gets 2 stars. Another point to make is, my 14yo got a work around to this app within a week. After the time shut down she worked out how to carry on messaging. I’ll not post how she did it - for all those teens reading! But for my 10&12yo the app is spot on..Kimba99Version: 7.4

✓ Premium permanently ruined ability to connect to iTunes on my computerI used the basic version for a short time then upgraded to premium. I STILL have not even been able to try the features to see IF they work, because the Premium version will not install on my phone nor my daughters. It requires you to download the software on your computer via iTunes. Once I did this, neither my phone or my daughters phone will connect to iTunes on my computer at all. After MANY generic email responses from OurPact (because there is no phone interaction at all- email is the only customer service choice you have), they tried to claim it was a problem on Apple’s end; this is ridiculous to even suggest, since I had just completed an update on the phones via the same iTunes an hour before the problem. The ONLY difference is this installation. So I called Apple Support and spent close to two HOURS troubleshooting with an upper level tech, who ultimately determined that OurPact had caused the issue and there was nothing they could do on their end. Even after uninstalling the software and apps completely from my computer and phones, the problem is still there. I would highly encourage you to look elsewhere. If this had worked as it was supposed to, it seems to be a great app system. But not only did it NOT work, it has caused damage to my iTunes connection that even Apple can’t fix. Download at your own risk..BamatamRNVersion: 5.4

✓ Most Life-Destroying App to Ever Come Through The App StoreParents, do you love your kids? If the answer is yes, I do not suggest you get this app for your child. It is a totally unreasonable and unfair form of cruelty. This enables parents to shut off kids’ phones, and while that may seem like the golden ticket for parents, it is a living nightmare for kids. Have you ever had late night homework, late night reading, needed to check your grades or the weather, or respond to a text, but you can’t because your phone has been shut off? Yes, I have been through all of those situations. They are not pleasant. Even worse, the app taunts you about it. Even when your phone is shut off, the texts you receive will pop up on the screen, but you can’t respond to them. Then if your phone is locked, basically the only app that is on is the Our Pact Junior, and a message pops up in it saying, “You will have free time tomorrow.” I mean, how much more cruel can you get? I’m hoping this low review will discourage others from installing this horrible app, and I’m wishing upon my lucky star that the developers will wipe this app into oblivion. Sincerely, Rebecca Cetton.😭🖤🔥😭🖤🔥😭🖤🔥Version: 5.4

✓ Terrible invasion of privacyThis is genuinely the worst app you could download as a parent if you want any sort of trust built between you and your child. There is no reason any parent should have this control over their kids phone at any time for any reason..SanpellepeepeeVersion: 8.5

✓ Don't do it! It broke my iPhone!!I spent over 3 hours trying to install. You must also use computer to install. Ran into an issue w/ Turning off Find My Phone. Only support they offer is through email thus, not instant support. I Somehow managed to lock my iPHONE!! I'm sure this is due to the very explicit, clear directions to install, uninstall, pair, restore, reinstall, pair again, redownload, etc. I'm being sarcastic, but literally, those are the steps!! Due to only having email support, I freaked and restored my phone from a backup. Of course, lost a ton of info & pics. After restore, my Bluetooth stopped working. Two plus days on the phone with Apple support and my bluetooth has failed. When I asked Apple support if this is from the app, they couldn't say but coincidence of the whole mess is strange! Of course, I haven't heard back from app after requesting to speak to a manager. From reading reviews, the app clearly has some kinks. It's too bad because app had great potential & I was referred by 3 other family's that use it w/out issue. But even if it was my error, any app that can damage hardware is a deal breaker for me..OrangeMama22Version: 4.4

✓ Not greatI installed to test a solution To a problem I have with my 4year watching her iPad in the middle of the night when she should be sleeping. Upon the first test of the app, it completely rearranged all of the apps on her iPad and deleted any folders used to organize apps. It's a huge mess. As well, many of the apps still seemed to function fine under lockdown mode. I subsequently learned that if you don't want the apps scrambled every time you use OurPact, you need to pay $4.99/month for premium service. This would be fine if any of the other "premium" features were of use to me, and wouldn't even mind paying for the "Plus" service level at $1.99/month, if it would cease to scramble the apps. Honestly, the app scrambling seems like a ploy to get everyone to upgrade to the premium service, as it would be frustrating for a child to try to navigate through an ever changing labyrinth of their apps every day when they initiate use of their device(s). It gave me a pretty poor first impression, and I will definitely continue my search for a similar app that does what I need it to..FevinkinchVersion: 4.4

✓ Free tier not worth itI only wanted to block one or two apps, but it turns out you can’t do that on the free tier, you can only block or unblock the whole phone... Which might have been slightly useful except that it doesn’t block any Apple apps like Music or Messages! And when you unblock the phone, all the apps are jumbled up! So if you want it to actually do anything you’ve got to pay them silly money! I’ll stick with Apple’s ScreenTime parental controls which are far superior and free!.WebweaselVersion: 5.4

✓ Good until my daughter hacked it.Our Pact is very good at limiting mobile device usage. It was excellent until my daughter found that if she wound the time back on her iPad, by 1 hour she could get an extra hour of screen time! So it seems that the app uses the device’s time which can easily be ‘adjusted’ by a child which is a bit of a flaw. It should use internet time based on the country instead..MonkeymoomoVersion: 5.4

✓ As a parentThis app ruined my child. Before using this on my child this app looked like heaven to me. But after using it, it caused more harm than good. Some children get made fun of because parents control their apps and it brings them down. As a parent it makes me feel happy whenever i see my kids happy so seeing my kid feel that type of way bothered me and made me think about this. This app id just a waste of money. If you talked to your child in a nice way about their screen-time then i think they would listen,and keep giving them warnings. This app caused a-lot of aggressiveness and bad relationship between me and my children and please reconsider wasting your money on such a thing. Don't make the same mistake i did.Hano76Version: 8.2

✓ Would give 0 stars is was possibleA great idea but unfortunately it doesn’t deliver. It makes all the apps move and disappear on my daughters iPhone which drives her mad and it’s certainly a pain to keep downloading them and putting them back where she needs them, and I’m not paying the $10 they want to fix the issue that’s just unfair. Scheduling is also way off and only allows a certain number to be done per month 😡.ThisappdorsnotworkproperlyVersion: 5.4

✓ Premium version - awful!Never normally write reviews but feel incensed to do so. Upgraded to premium version to have more control over specific app management. The whole process is extremely cumbersome and involves making a full back up of each device via iTunes! We have 6 devices to backup and I don't have enough storage on my MacBook to back up 1 device!! (Started with my daughter's phone which has a 128GB phone which she inherited following upgrade which she has now filled!). The instructions advise deleting files from the device if this occurs but I'm not prepared to do this as the whole process has been glitchy (user interface for Mac took 2 days to download initially due to a recurrent server error!) We have paid for 2 months of premium service so far and not been able to use the service at all - subscription most definitely cancelled!!!.APC100Version: 4.4

✓ Terrible supportI had a problem with pairing that left my child’s device stuck in a continuous loop so we couldn’t access settings and restarting didn’t solve the problem. Apple support said they couldn’t help and our pact had to fix it since they remotely managed the phone. Our pact support reduced to communicate by phone and responded with a link to apple support, passing the buck and putting me in a continuous loop! I will be deleting the app and never using it again. This was supposed to make my life easier but instead it only created more headaches..MELNICCHARLIEVersion: 8.5

✓ Sorry big disappointment for our sitchHuge disappointment ... I had watched, read, supported followed liked, & anticipated the release of this app... I really was looking forward to it... Then, the released it: ios8+... Unfortunately we are not a family that affords the luxuries of technology like the newest iPads mobile devices etc... our iPads could NOT be updated beyond iOS 7. No that's not the apps fault. But it was a GINORMOUS LET DOWN. Especially after all the support I gave the creators when they first started up. Anyways. A lesson for me to remember: not everyone lives the same ways.....J9nkidzVersion: 4.4

✓ Angry ParentI went through the hassle of backing up my child’s device, resetting the device (something your company did not let me know would happen) deleting everything which took all night for all the apps to re-download only to find the progress lost on most games and all movies needing to be re-downloaded, uploading your software, and trying over and over again to download OurPact Jr. and OurPact Jr. is not available!!!! I now see this information was emailed to me, but who stops from reading the instructions provided in the app to read an email you don’t know is coming? And it too doesn’t say everything will be deleted from the device when installing the program!!! Now this company sits back and collects our money!!! I need the ability to set more than one timer and I can only do that with the premium, but that’s the only feature I get for $6.99!?!?! You could at least lower the cost of your plans until you fix whatever needs fixing with OurPact Jr. and when I email about my frustration, you say “At this time, it's unlikely OurPact Jr. will be available for installation any time in the immediate future." So frustrated!.Rose142Version: 5.4

✓ Dumb appThis app ruined my life..LolaclassVersion: 7.6

✓ Cheeky bloody gits😡My parents put this on my brand new iPhone and I was so furious and angry. I'm 13 and my cruel parents put this on my phone! I hate how practically ALL the apps, even the bloody CAMERA gets blocked and taken away. I was so angry I used my iPad to find out how to get rid of it off your phone, and it's really easy, but I am way to scared of my parents to get rid of it. I hate how they can find the bloody cheek to activate at 7:00 PM till 7:00 AM.😡😡😡 I suggest that if you want to get back at your parents, sign yourself up and give them a taste of their own medicine by putting it on there phone😂😂.Hate ourpactVersion: 5.3

✓ Really BadThis app is so bad and torture to kids. I downloaded it to my teenagers and 9 year old’s devices and it made them act very different. They weren’t to talking to me anymore as if they were angry at me. I found out later that kids were bullying them because their mum was watching them and tracking them. Also this app has many glitches and virus that effected their devices. overall parents do not get this app it is so bad..Dai491Version: 8.5

✓ App stopped working, developer says they’re working on itI installed the app on both of my kids’ phones and all was well for several weeks. Then the app stopped working completely. It just froze and wouldn’t respond. After uninstalling and reinstalling the app it was okay for approx one day, then the same thing happened again. I emailed the developers and they told me they’re “actively investigating” and “hope to have a fix ASAP,” and that in the meantime I should just log on through a browser. I’m pretty disappointed that I paid for this subscription and it stopped working as advertised almost immediately, and I felt sort of blown off when I contacted the developer. I think I even paid for a full year of a premium subscription up front. As for the service itself, I’ve been happy with it even though I can’t access it conveniently. It allows me to schedule screen time for each phone. I haven’t tried the GPS tracking or anything else as my main need is for my kids to not be able to get up in the middle of the night and play games..WordSmith780811Version: 8.0

✓ From the POV of a teenOf course, the developers take time and answer every adult’s reviews (read: everyone with a “valid opinion”), and they won’t answer mine or the other teen POV review I’ve seen. Why do you block camera? Why do you block Siri? Also, I saw a review that said it was less about control and more of an agreement between the parent and the child. My parents do not operate like that. They took my phone for a month and when I got it back they had installed OurPact. They leave it blocked all day, every day (except for school, so I can use google classroom and such, but the second I get back home, blocked again). I do not understand why you have to make us pay to select certain apps to block, because I know that if my parents could, they’d let me keep camera, Siri, google classroom, WhatsApp, and apps like that all the time. But since they don’t pay for apps, I’m stuck with “all or nothing” and it’s gets very frustrating than my phone can’t function like a normal phone for 90% of a day. This app has good intentions but you have to pay for all the good features, which makes it seem like that’s how you planned it..,P13RR3,Version: 4.8

✓ Plus fab. Premium too much hassleUsed this app for over a year with £1.79 subscription. Was brilliant. Upgrade to premium to offer children more choice of when they can ‘spend’ their screen time. Didn’t end up using it. Took too long and too complicated to set up. Waste of money and my time. Unsubscribed and have now gone back to plus. It does a great job. But would like an option for kids to see their limits. Thank OurPact. Keep working on it..Rcoxy23Version: 4.5

✓ Good idea but unworkable issueLove the idea but a couple of major issues on day one made me drop it 1) after you have blocked and then unblocked screen time on kids device all apps in folder are unpacked and placed unorganised on home screen, real pain 2) can’t seem to override block from child’s device when in block mode, understand the idea is to not allow screen time to apps and online but what if you had no access to other devices and you needed to unblock it, there should be a parent override that can be accessed on the kids device, will look again in 6 mths with hopeful upgrades.GekkobozzVersion: 5.0

✓ Misleading and expensiveI was paying for this app for the last year or so but just recently noticed all this time my child can remove the app from her phone with the help from hacking websites internet. Very easy to remove for a 12 years old kid. Just naively wasted £100 on this app and when I contacted the customer service they just confirmed that they know about this and will try to update this app to sort it. !!!!!!!!!!!!!!!! So why they are charging for this useless app. My daughter had access all these times and i was paying full expensive useless membership. Fuming !!.FloratahririVersion: 7.4

✓ I don’t need my kids and even my husband to know...I have installed the App to all our IOS devices and I don’t want to let my kids especially my husband to know that! As I know they won’t agree. Can I still use all this new add-ons without showing them the allowances... this App also helps me if my husband is somewhere else....Aus familyVersion: 4.5

✓ Doesn’t workThis used to work. Now it tells me to download OurPact Jr but this app doesn’t exist. It says on my phone that my sons screen time is blocked but nothing has changed on his iPad. Completely useless. Update - I have this working now on my son’s iPad. I have paid for a subscription too. However the timed ‘grants’ don’t work, any timeframe I choose just gives him unlimited time. Pointless. If it doesn’t get fixed I’ll be asking for my money back..Chimp feetVersion: 5.4

✓ Messes up my appsHi I’m a kid writing this and when the screen time refreshes the next day, my apps are all messed up and out of folders. This is not ok me and my friends do this thing where we have our apps in the same places, now I’m embarrassed. I hate you, developer.AnimepopgurlzVersion: 8.5

✓ Login issuesWe’ve been mostly happy with the app and have used it for years, however now we have to manually login in every time we go to use it and it doesn’t remember our login details. I assume this has been done to make it hard to use so we have to upgrade to the subscription version. Very disappointed..Fread90Version: 8.9.3

✓ Kids figured out how to disable and help desk is difficult.I have found this app to be very difficult. We’ve had it for 8 mo. and We just cancelled premium. Before going into other issues the main reason we cancelled is bc my 10 yo has figured out how to unpair her device making this app useless. She set out on a mission (unannounced to me) and pretty sure it only took her a day to successfully unpair. OurPact did send a notification so I knew immediately, but I can’t constantly re-pair devices, especially as long as that process takes. If your kid doesn’t figure out how to unpair, Other problems are... Mainly the lack of ability to speak with someone at help desk. I initially had a good bit of trouble pairing my kids devices and help desk is only though email so the canned responses took weeks to get a resolution for issues they admitted they had been having. After finally getting devices paired they somehow disconnected again after a month or so. After the devices disconnected I had basic access, but I had to go through the process to set up all over again through the same pairing issues that they admitted again were kinks on their end. All could likely be fixed with a more efficient help desk process..Tysa1755appleVersion: 7.3

✓ Basic mode is unusableI downloaded the basic version however the extent to which functions are locked out behind a paywall made it useless even to test the App and a complete pain. In particular when Apps are blocked, then released for use again later, the position of apps and folders is scrambled on the free version, so all apps on the device are now randomly mixed. In my case with the device having a huge number of installed apps it took half an hour to re-order them. Keeping in mind this scrambling occurs every time the apps are locked. The app appears to have decent options and functionality but I wasn’t willing to pay top dollar for an app I couldn’t test reasonably first..Dr FIGJAMVersion: 7.3

✓ Extensive complicated process, too expensive, no free versionTotal waste of time. Extensive complicated process including desktop app installation, works like spyware but kids are aware. Costs over $100 per yr but doesn’t tell you until you’ve spent over an hour setting it up. Unsure if worth it, couldn’t use without signing payment...bright.future.Version: 8.5

✓ Almost everything is only available on premiumI had to download this app and set it all up on my child’s phone before you get the truth about what is available on the free app - next to nothing! To do almost all of the advertised functionality you have to pay for premium, which is a ridiculous £60+ a year. I get that developers have to recoup costs, but tell us up front, so I don’t waste an hour..LaineyDVersion: 8.5

✓ Hate it!I can’t really blame it all on this app, it’s restriction apps in general. I tried this on my 11 year old daughter a month ago. She began to act very very strangely and we got further and further apart. Eventually, after much peddling, she told me the truth- this app was causing serious bullying and she was losing friends due to it. Other kids are so judgemental, to all the people who like this app, so you even know about your child’s social life? Let them have one little bit of life to themselves. There are other ways to sort out the problem of your child using their device so much. And if they don’t talk to you about rules, it means you are too strict and in fact you are not a good parent. Focus on giving love, not taking friends. Jeff.BrovElVersion: 4.8

✓ BugsDuring the schedule sleeping time, if I grant the device for 15min, it still open after the 15min, ie the kid can still use it as long as he want..Supersuper123123123Version: 4.4

✓ OK But Premium Version FailsThe free version of Ourpact is limited but effective (simple manual block and unblock only). To get device time limits you need to upgrade to the Premium version which is okay except that then you need to use the utility program from a PC or Mac and unpair, backup and restore the iPad then re-pair which takes hours to do for each iPad, and then it doesn’t even work! Kidslox (Premium) doesn’t require this painful and problematic process to implement daily time limits so I am now using that instead..OzSurferAlVersion: 4.8

✓ RUBBISHI wish I could give it a -star cause this app is absolutely crap, kids get humiliated by other kids because parents put blocking apps on their phones so they can’t use their social media and have to explain to their peers why they didn’t text back!? It doesn’t manage ur screen time because u still have message and phone so if you don’t have games it’s doesnt stop u from going on there?! It makes kids get so upset and cross and makes them feel babyish! If you want to control ur kids don’t use an app just take their phone away and teach them properly because coming from a kid when ourpact is on ur phone you might as well not even have a phone! Why buy your kid a brand new phone and then put an app on it that stops them from using it?! Oh and by the way when the apps are blocked you can still sometimes access them so it’s fake and not very good anyway!.OURPACTISBADVersion: 5.4

✓ A bit broken right nowI’ve been having a lot of trouble with this app. They are having problems and users are having to remove and re-instal very often on the child’s device to get it working again. Really frustrating. The main problem is that your child will tell you that the app is broken (which it is), and so the child’s engagement with the app, and you, will be tested constantly. Not good..Pete10011001Version: 7.1

✓ WILL DELETE YOUR CHILDS GAME PROGRESS!I downloaded the app and signed up for premium. Unfortunately, their premium services (App control and location services) are currently not available. They would not tell me how long they have been unavailable or when they would be available. There is a problem with the companion app that you have to download to your child’s device. So they are selling a service that is unavailable. What is worse is that their “fix” is to download software from your computer onto the device. When this happens, the apps on your child’s phone gets scrambled and game progress gets deleted. My son had been playing Terraria for a long time and all his progress was wiped. He was crying all day. OurPact took no responsibility and blamed everything on somebody else never addressing that they were the ones that were selling a product that did not exist and that they were the ones who created a “fix” that would wreak havoc on my kids Ipad. They could of warned me beforehand. Apple should not not be selling this product. If you get your kids will hate you, not because for some reason you feel you need to control what they love, but because you will destroy what they have painstakingly created..WartybVersion: 5.4

✓ Painful to useIdea is great but not easy to use. I could never seem to get this to work correctly. Would go get groceries and set my child's device time, but I'd come home and it was still working! Several times. And the restriction control (remote management control) is a concern. As well, most apps on the device would disappear. It's taken me months of frustration and pulling hair out in despair to work out this was causing it. This was not what was wanted, nor did it advise the parent in plain language what was happening. I am so turned off using it because it's convoluted to use, and have disabled it..Roni185Version: 8.4

✓ Good app but premium pricing a jokeI have used this for a while for a number of devices and it works pretty well. Features on premium look good and i would be happy to pay something reasonable but 60 quid a year is totally mis-priced. Should be a one off payment or 59p per month or something. Hello ... this is an app. Update. Well i thought the developer response was pretty poor and rather dismissive. Server costs are trivial and do not justify this sort of ongoing fee. I also just received a message of a monthly fee increase. Such a shame nobody is listening. Oh well..Hello_reviewsVersion: 4.5

✓ NoI’m a child, and I wonder what kind of terrible, untrusting parent would do this to their children. Kids have rights too, and this app is a violation of those rights. Kids, if you are reading this, get on your phone, find the app and delete it. YOU HAVE RIGHTS.Skiracer54Version: 8.2

✓ Remove management flawThis was a great app. Helped to provide structure and to set a schedule of when an iPad should and shouldn’t be used. This was until a simple search by the 9 year old uncovered a very easy to follow guide on nullifying OurPact easily and effectively. Now I’m just spammed with constant messages about the device no longer being paired with mine. If glaring flaw wasn’t so easy to exploit then I would rave about this app (like I was doing) now it’s just useless. It’s much easier now for me to show my mum how to disable the iPads wireless access through the router..FearsomegravyVersion: 4.5

✓ Messed up appsI used to use this app with my eldest with no problems. So now wanted to use it with my 10 year old too but she is neurodiverse. So when I installed I done the premium which I used to do to have more control. I like that you have control it have got more expensive since last using and also more upgrade options which I think is just being greedy. Anyway overall the way the app works is ok you have control. But when my daughters phone was unlocked and the apps were then visible. We had a full blown meltdown !!!! As she arranges her apps into colour Co ordinated folders etc and she said this app is torture and we can’t do this to her all the time. She was ok about losing her phone at certain times, but her phone being messed up and not how she arranged it she couldn’t deal with it. So now we cannot use this app as it will cause too much distress. I think you need to look into how you can sort this out! As parents with send children like me who have things organised a particular way cannot use it. That’s why I have given low score.DoodlesweetpeaVersion: 8.9.2

✓ Has potential.Originally installed this app to help limit sons use of phone during school classes as this was becoming a problem. Did not take him long at all to realise all he had to do was adjust the time settings in his phone to get around the scheduled block. Time settings were still accessible whilst blocked..MercygrlVersion: 5.4

✓ EasyI just went in the app and turned it off! No hacking involved. Too easy! But sadly my mom found out that I could do that and put me on a different type of OurPact 😑. But kids, just go in the app and turn it off!.TheMegan2019Version: 8.0

✓ Only download if you're willing to payThe free version is very restricted and rather frustratingly scrambles all the apps once permission is granted again. This makes it largely unusable. The cost to make it work as it should is very expensive. I would much rather pay a one-off fee for the app and have access to all the features. I think more people would be willing to pay for it this way and the developers could still make a good return on their investment..Anonymouse999Version: 4.4

✓ Could be betterNot a bad App! Although I think parents should be able to turn OurPact on/off at anytime without having wifi. There have been many times when we’ve wanted to turn it on/off but couldn’t as there was no access to wifi..LulufazVersion: 5.0

✓ Love but issue recentlyWe have used and love this app for years. It is amazing for managing our kids screen time. However about two weeks ago Face ID stopped working and now I have to log in with user name and password every time I use the app. Please fix this issue!.Kaygee13Version: 8.9.3

✓ Our Pact Premium Version Damaged my IPhone 7I downloaded the free version and quickly upgraded to the plus version which worked beautifully for my son and I. After seen the advertising of Our Pact Premium offering more features that I thought were attractive to us, I paid for the upgrade. The installation was painful and and involved connecting the iPhone to the ITunes in the computer and restoring the phone with the Our Pack settings. It took me many times to get it installed and many poor communications with their customer support service. The first day, both our iPhones (my son’s and mine) got blocked and I had to contact one more time the poor customer service (they don’t read your emails, they just copy and paste info not related with your questions). When the problem was “fixed,” his IPhone got stuck on the Apple screen. After many hours with the Apple customer services, erasing the iPhone several times, restoring it two times, still the problem persisted. The IPhone was damaged without a way to repair it. Luckily, my phone was in the warranty period and I got a brand new phone..Manena ContrerasVersion: 4.9

✓ Was the best-now disappointedI used to love this app until the new changes. While I'm not opposed to purchasing things, I refuse to when it comes to this app. When I first downloaded it all the features were free. Now with the upgrade the previous features that were once free are now a per purchase item. I will be deleting this app and going to a different app. It was a great app while it lasted..SoLsssVersion: 4.4

✓ Ugh I hate it why is this a thingCan anyone just not get into technology the technical way and do it the strict way like if they ignore you eighter get the hand or take device off because I honest think it ruins our teenagers lives I know technology does you may think but that is wrong why can’t they enjoy there phone lives acccessable to fun games apps messenger ?.Nikki ManningVersion: 9.8.0

✓ OK at 1st then issues startedStarted out with the free account but ran out of free uses (they limit how many times you can shut off your child’s applications). So, I upgraded to Ourpact Plus so I could manually shut off my sons account. Everything worked great until I started to notice issues. First, when you click the button to disable applications you trust that the action was completed. I would wake up the next morning and log back in just to find that it was never shut off and my son could have been up all night. Second, there were two instances when I had to reinstall the application on my sons phone (repair) because it would freeze and leave me unable to control my sons application. Finally, I lost all faith in ourpact when our son was grounded for a week (kept his phone but had no apps). Looked over his shoulder and saw him on Snapchat—how? Long story short, if you google how to get around ourpact there is a step by step guide for kids to disable certain features of ourpact (making your parents think it works but it really doesn’t). Support is via email only. They only send generic messages that are very scripted. Though scripted the response does come quickly. Ourpact will definitely work for younger kids but not older kids that know their way around devices. To be honest, all they need to do is go into settings and you can disable the entire ourpact system with one click. I think the application is great if it works but there are a ton of back doors to fix..John 747478484Version: 5.0

✓ Not as good as you thinkDespite its children safety this app contains inappropriate disappointments cause this app can cause depression to any child it is downloaded to do not recommend to any other parents#disaponting.SSSotiyfiyyyyVersion: 8.5

✓ This App needs More WorkI thought the concept of this app was awesome but everytime I block my daughter's iPad all the apps would be jumbled and folders of apps would disappear. I had all my banking, travel and games folders all setup and tidied ok n my iPad but when I blocked it using oupact it removed all apps from folders so I sorted it all out which took hours. I tried to block the iPad again and I lost ALL the folders. I paid for the app to find out that the gliches only happen in the Premium version which cost over $9 per month, blackmail or what? So we have to pay almost $10 per month to get the version of the software that doesn't cause havoc with your app icons. I am so disappointed right now!!.CJones221064Version: 4.9

✓ Just sayingI think it’s a good app and I can agree with parents that want to cut down their child’s device time a lot of my friends spend the entire day of playing video games or on their phone or on the computer so personally I think this app would be really helpful but I want to tell all of the parents here as just a message I’m not complaining. Don’t use this like my mother does she travels a lot and I take live with my grandfather at home so I have to take photos of giving him his pills or any food that he eats for dietary reasons and those are the only times during the day that she’ll unlock my phone when she does she’ll do it for 15 minutes or the minimum time, now I’d be OK if she even only unlocked it for half an hour every day but she has trust issues so I also deal with 15 minutes every single day three times a day so I guess my only point would be don’t do what my mother does because before she got this app I actually had a lot of friends that I like to talk to on my phone and I lost some of my friends because of this app.Just some childVersion: 5.2

✓ Great idea but not looking good.Well so far it’s not looking good. I’ve downloaded both apps and paired my sons phone. Experienced the app scrambling thing and looked into the reasons why. The plus package is reasonably priced but the premium - basically so I can take out the preinstalled text app is extortionate at £6 plus per month. The utility took about 10 attempts to download. Then once the backup started - that took over two hours. Then, I needed to do another backup using iTunes. All of this just to take out text and stop the app jumbling up my sons apps. I’ll probably downgrade to the plus version tbh - so far it’s just too much like hard work. I know what iPhones can be like but this just takes the p@ss..Xenomorph73Version: 5.3

✓ Great customer service & quick response to problemsPremium is the way to go because you can have so much more control over your child’s device with individual apps and different schedules. My child thought it would be a good idea to try to delete OurPact jr and try to get the parent app which she failed at miserably. It screwed everything up and basically cancelled my account which gave me the limited access when I had already paid for the current month. Card on file was fine but it kept rejecting. I emailed the scenario and within 1:00 minute I had a new email saying “welcome to Premium”. I then checked my app and everything was back in place! Thank the Lord they have customer service with some sense and quick response! You won’t be disappointed with this app. I promise. From one female teen mom to another. Con: I don’t understand why I constantly have to reinstall the app. My child’s device is no longer paired for quite some time. This is the aggravating part of the whole thing..Kelli KleinpeterVersion: 8.2

✓ AvoidMy experience was terrible, the uploading pf the software bricked my child’s iPad & has caused us a significant amount of frustration. Communication was good from the developer but the software onboard process obviously has bugs. Avoid if you do t want to spend hours recovering your devices & lost data..Slideshow30001Version: 8.6.3

✓ Inconvenient set-upI wanted to use this for my 5yo, but it’s too inconvenient to plug it into a computer to set it up. I don’t see why you can’t simply set it up through the app..YAMOniteVersion: 8.5

✓ Most horrible thing in the worldAll parents are controlling their kids now and think that’s okay, did your their parents have complete control over them? No, they had more freedom and more TRUST from their parents, they could go outside without “parental supervision”, be able to even check their phone without being questioned, being seen as adults and not as little kids that can never be trusted,etc. This app will ruin your life and your relationship with your kids/parents, you will question their trust in you and your personal space/world will be completely invaded. DO NOT download this horrific app; for it will destroy your children’s childhood..Bakubabey💗Version: 7.6

✓ Love the conceptI love the concept of OurPact and it worked well for a while. My son tried everything to find ways around it and found various ways. Now he accesses the internet through iPhone settings (I think?). I’m always one step behind him and he gawks at his phone all day..MissusH4321Version: 8.7.1

✓ FALSE ADVERTISINGI initially gave this app a 5-star review, because it theoretically does everything I wanted. What they don't make at all clear anywhere on their website or in app descriptions or in their terms of service is that YOU HAVE TO HAVE A CONSTANT INTERNET CONNECTION for any of it to work. I can't create a schedule at home, set it for my kids' iPads, and then let them go to school and have the schedule still work. Which seems like how you would expect this to work, just by common sense. But no, every single change in block/grant status requires an ongoing connection to the internet. My kids have an hour ride to school each way. I want to give them access to their games during that time, but only during that time. I don't understand why this is so hard to do, but so far I've yet to figure out a way to make it possible. If this app just let the previously created schedule run as planned on the iPad without a wifi connection, it would be perfect and I'd give it 5 stars and pay even more than $5 a month for it. I do have to add one more thing: all of the people giving this bad reviews saying it is controlling or destroys trust with your kids (maybe most kids writing those reviews?) have this wrong. My children and I installed this app together and are in agreement with our family rules. They understand why they need them and accept that. This isn't about control, it's about helping kids have good habits..E7plus3Version: 4.4

✓ Don’t do it!!I have never felt the need to post a review but I am posting a review for this app! This app has been the biggest headache! And customer support is not helpful at all. There is no phone number and can only contact through email which they reply to everything with a very scripted response that does not address your problem at all. I signed up for premium access and after 2 days of trying to connect my sons phone to my account, I was not successful so I deleted the app from his phone and canceled my subscription. Well, I forgot to delete the app from my phone which is the parent account and had set a bedtime for 10pm. Well, I’m sitting here scrolling through Facebook and my app shuts down and suddenly I have no apps on my phone and I can’t open anything but my browser and my settings. Even though I had the parent account, it still shut my phone down. This app is not functional at all and is expensive! They advertise a lot of great things but you can only access the bedtime schedule on the free version, otherwise to access the other features on the description, you have to pay. Also, once the restricted time was lifted, my apps were all kinds of scrambled!! I am not happy with this app at all!.AmandaV83Version: 8.4

✓ Waste of Time unless you want to payThought this would be perfect to monitor my kids devices, but unless you want to pay for the subscription you can only set bedtime settings and the rest of the app is locked. Not at all helpful!.AntiSoclBtrflyVersion: 8.4

✓ Premium install was a nightmareA friend of mine suggested this app and after a quick search I found the reviews over were good so I thought I’d try it out. The free version scrambled my kids phone and caused a huge argument. The premium version said it would eliminate that and gave all the benefits I was looking for so I decided to upgrade. The price seems steep at 6.99 a month but I figured this would still be money well spent. I tried for two days to install the premium version and ran across multiple issues. I could not find basic answers in the FAQ section which is odd because so many of these reviews state having issues and questions installing the Premium version you would think there would be some “canned” troubleshooting tips. I reached out to support via email (I couldn’t find a phone number) and got a generic response saying please provide ya more information. I provided additional information of my problem but I haven’t heard back from them yet so I deleted the app. It’s unfortunate. Reading through the reviews here it looks like overwhelmingly people struggle to install the premium app but once it’s done the results seem good. For an app that I’m paying for, especially that much, the install should be easier OR support/directions or trouble shooting should be easier to access especially since the problems seem to be common and known. Too bad.B.CorujoVersion: 5.0

✓ Sick.I’m not a parent, so you probably would be thinking that I’m just a dramatic child or teenager taking to the internet to complain. But this app has genuinely ruined my social life. I agree with having down times or maybe time limits but maybe have it so that they select the child’s age and you have an appropriate range of times you can pick as the down time. What I mean is that I’m a teenager in high school yet my down time is 8pm. Which is absolutely ridiculous. I’m losing so many of my friends, wanna know why? Because I’m being bullied at school for having to explain “no sorry I’m not allowed ____” or “sorry I can’t call with you because my down time is 8pm”. I really wonder why in your right mind would you decide this app was a good idea? Did you not think about how unhealthily parents would use this app to manipulate their kids? Once again, I agree with children having down times and not spending 20 hours a day on their phone. But something like a 2 hour phone limit for a teenager or 30 minutes on an app or something or restricted messages is stupid. Parents are not always going to be responsible with your app, there are many parents who will manipulate it to gain control over their kids causing more harm than good. Please rethink your morals, I understand this app is supposed to be a good thing but its really not..SararaieniVersion: 9.9.0

✓ Unreliable with many glitchesI had high hopes for this app given the overall good ratings. Despite being the most expensive of all parental control apps, I was willing to pay the money as it seemed to be able to do everything I wanted it to do (with greater flexibility than other apps) and the parent app/dashboard is really straight forward and easy to use. Sadly, it rarely works in the way it should. For the first day or two, the schedules worked perfectly. It then became pot luck if they would work or not - sometimes the block would occur 15-20 minutes after the schedule. A few days later and scheduled blocks don’t work at all. My son has been completely cooperative in letting me test the app and I have had his phone right next to me waiting to check the blocks would happen so i know it is not any issue regarding WiFi connection, etc. Yesterday, I could only block by using the block function (rather than by schedule). Today, I haven’t even been able to do that so it’s back to taking his phone off of him. In addition to this, my son has been unable to access the internet on his phone at all. I emailed support about this and a couple of other issues and received a very prompt response - but no solution to this problem..TobeyguacVersion: 5.4

✓ Need definite improvement for persons using voice over such as people who are blindSome of the buttons are not labelled correctly which means that people who are using the voice over screenreader on iOS such as people who are blind cannot use all of the functions of this application could this please be fixed thank you.IamthesunnyboyVersion: 5.3

✓ What a garbage appIt’s downloaded all bunch of unnecessary apps on my child’s phone, it’s so complicated!.Luttappy AppuVersion: 8.9.2

✓ DeleteWhy are parents so controlling.SheribleVersion: 8.0

✓ Lacking support to downloading problemsI heard about this app from a friend and was happy to hear that the parent-child fighting was better in their home because of the app. I decided to give this app a try. After downloading the app to my phone and paying for the premium version, I went to download to my child’s phone, everything seemed good. However, when I tried to use the app all the premium features were not there. I reached out to OurPact via their email address and they told me to re-download the app again. So after doing that it still wasn’t working so I reached out to OurPact again and they told me to re-download the app again. SO I did! Same thing!! By this point I am very frustrated and had other things to do in my day so I left it at that and am still not able to use this app but am being charged for premium each month. I just wish there was a better way to talk to someone from the app that could walk me through the downloading process. I’m sure it is me that is the problem but it would be nice for someone to help me with this!!! Just getting the same email response from OurPact is NOT helpful! I tried it a few weeks later and got the same response from OurPact! NOT HELPFUL! Someone PLEASE help me or I’m going to try a different app all together!.MichellesmacVersion: 5.3

✓ Do NOT downloadComing from a child I don’t understand why you couldn’t just take away your child’s phone. I know most children would give a rubbish review but let’s face it, this app is absolutely crap. This app is taking away children’s freedom to talk to their friends and other family members through the Internet , you could be in the middle of a really serious conversation and then BAM your apps are all gone and you can’t text them back, this is called ghosting and nobody likes a ghoster. Don’t even bother buying premium because you may aswell just do all or nothing ( I advise doing nothing.) I’m not done yet, there are many ways to remove the app and stop it from blocking so just stop! Our pact is ruining friendships I hope u take my advice and don’t buy it.#FreeTheKidsFromBlockingAppsVersion: 5.4

✓ DisappointedI had high hopes for this app but after so many issues and seeing the app fail to deliver on its most basic of premises, I have decided to cancel my premium membership and delete the app altogether. I had so many issues trying to download the premium version onto my sons iPhone, it would never let me install it on his phone. It never gave me a reason why it failed or gave me any clue as to what was the issue, it just gave me an error message and would never work, no matter what I tried. On my other sons phone, it somehow allowed him to download and create an Instagram account, although I had every block specific to Instagram in place on my controls. I should also add that my son didn’t look up how to get around ourpact controls, he didn’t really care either way about Instagram and was just fine deleting it after I found it, the phone just didn’t give him any sort of block when he went to download it. I have basically been paying for nothing - since the most basic control (bedtime limits) is the only thing that worked and I could do that on my own from our family Apple account. I would love to have everything this app promises, it would be a game changer for our family. I hope they figure out all the kinks..RebaAMVersion: 8.2

✓ Not GoodHad this App for a couple of weeks then it started to play up and even locked one of my kids out when she needed her iPad for School! Had a lot of problems!.Feffer123Version: 4.4

✓ Not compatible with Apple WatchWe installed this app and it worked very well, and so we bought a year’s subscription. A few weeks after installing this app on my child’s phone, their Apple Watch stopped functioning. It took several weeks and many visits to the Apple store to figure out what was happening, and finally they identified that it was the Ourpact app which was causing the Watch to malfunction. Once it was uninstalled, the Watch worked well again. I requested a partial refund from Ourpact, who referred me to Apple, who refused the refund because it had been over 60 days since signing up to the subscription. So we are now out of pocket on the cost of the subscription, and have no service provided. Buyer beware..Tom19274Version: 8.8

✓ It’s a way to make your child hate youFirst of all, as a 13 yr old, I was able to get past the block quickly, so it was totally useless. So don’t use this app on anybody over 5, it’s super easy to break out of. Second, it’s a totally waste of money and a sure way your child will hate you for restricting their devices. So, if you don’t want screaming kids and teens ignoring you, DON’T get this app..Woof1102Version: 5.4

✓ Over 3 hours to installI have successfully used this app to encourage my children to get into good habits around screen time before the premium update. So when premium came out and my children are now teenagers testing boundaries and know best, especially when it comes to IT, I was keen to update and pay for the privilege of using the more advanced features. I found installing this new version of the app very laborious and unreliable. I’ve had to reinstall it twice and the OurPact Junior for the ‘child’s’ device several times. Ive been at it now for over 3 hours and its still not working right. Disappointed and frustrated that I’m paying for this!.From a long line of daughtersVersion: 4.8

✓ CancellingWe’ve used this for a few years and at first it worked well enough. Now it’s a waste of money. The schedules don’t work. Every day my son would say “can you turn my apps back on” and I’m like what? They should be back on at 10AM? So then I gave up on the schedules and just turned off apps manually every time we needed to. We haven’t used it for a while because he’s gotten older, just have it in case he gets in trouble or on restriction and we need to turn his apps off. I realized he has snap chat and TikTok now because he has emails from them, yet those apps aren’t even listed on his apps on OurPact? OurPact should have notified me when he downloaded these apps. Didn’t. So we took his phone, deleted his account and just re synced it, thinking maybe we just needed to start over. All of his apps are listed now. So that’s great. But they should have always been listed. That was two days ago. I’m looking at OurPact again today, and for some reason there’s no TikTok! So I have to go in manually and shut off his apps, which I shouldn’t have to do anyways if the schedules would work correctly, and I can’t even shut off TikTok. So he could be up on tik tok all night. I’m done with paying monthly for an app that doesn’t work correctly and I am canceling and switching to a different one..ClarissalagoshVersion: 9.11.0

✓ Worst app everThis app is the worst app ever, it gave my kids’ iphones viruses and glitches, DO NOT recommend. this should be taken off the app store and also should be illegal because it videoed everything that my kids did and got them bullied at school. over all this is the worst app ever and has to be banned and not used by other parents.BkbradVersion: 8.5

✓ I can’t cancel OurPact premiumI need help I can’t cancel OurPact premium. I tried on the app AND the web browser but says I need to go to the apple App Store to manage subscription and when I do it doesn’t give me the options to cancel subscriptions, just view policies + security things etc. I really need help please!!.1436209Version: 8.5

✓ This app ruined my life ✨✨💗Personally as a child I don’t disagree with my parents that I spend way too much time on my device, but having a whole app for it that can control the apps that you’re using is another level. Honestly I don’t like my dad that much anymore this app just sucks to be honest :D It makes me feel that you don’t trust me or whatever so to all the parents that are thinking to downloading this app don’t do it.Your child will hate you forever. Oh also to the creators, Great idea! Making children hate their parents 😘 Sending lots of love!! XOXO💗✨🥰.ImjustauselesschildVersion: 8.5

✓ Free version great, don’t bother with paid one!The premium version of this app is not worth the hassle: it messes everything up and takes FOREVER. It’s also £6.49 which is too expensive. The free version, however, is great for locking down the phones and you can set a schedule for this or do it manually on spec. The apps are scrambled when you come out of lock-down though which is VERY annoying. I wish that the premium wasn’t such a big hassle or as expensive, hence the 3/5 score..Aeris_cVersion: 4.8

✓ DONT TRUST THIS APPThis app... I don't know where to begin... THIS APP, DELETED ALL OF MY PHOTOS FROM 2014 UP TILL NOW. IT'S ALL DISAPPEARED. EVERY SINGLE ONE. Don't be stupid like me and get scammed by this app. Don't trust it, don't bother downloading it. Response to developer: Could you possibly make it clearer next time? I don't wish anyone else to have this issue (I had to call apple support and restart my device because of this).McpeLuverVersion: 4.3

✓ Glitches everywhereHello! My iPhone keeps on locking me out when I’ve only been on it for3 minutes and it keeps moving my apps around 😕 And sometimes it even shuts down the WHOLE phone which is very irritating. I’m sorry but this app has also given me Lots of anxiety cause when I’m texting a friend and Kidslox turns on, then I feel bad and keep thinking that they will hate me. My mom added it to my sisters iPad and the whole thing shut down and EVERYTHING was deleted. Can I please have a refund when we delete the app? Thanks and sorry.Navie GVersion: 8.6.1

✓ Kids suss glitchesIt was great to start, but I quickly found that the average 11/12 year old quickly works out glitches to circumvent the software, still being able to access non-wifi games after the cut off. We're still on the free version, if upgrade becomes compulsory then it's getting ditched - can't be going with recurrent subscriptions, I'd pay a one-off but that's all. The developers needs to become cleverer than the kids!.Midgethemouse1Version: 4.4

✓ Could do a lot betterHappy to use this app and it's parental protection, but has a serious issue, when your children can go into the settings app on iPhone & iPad and deactivate it even when in blocking mode is active, this is not good in fact quite poor will stop my subscription if my children realise how to do this, in the mean time you or apple need to do more to stop this problem..KarnlyVersion: 4.4

✓ Installation Nightmare!I was unable to even install the premium version on my child’s iPad after spending several hours over a couple of days trying to resolve the issue with OurPact’s helpdesk. Staff were very good in replying and trying to assist, but the app itself created a lot of hostility in the house as the children began to grow frustrated with the amount of time I spent with their iPad sitting at my PC trying to resolve the issue. If they could resolve the installation issues, I’d be very happy to try again as it seemed promising..Diamond PapaVersion: 5.4

✓ Great free version, premium waste of moneyThe free version of this app is a great compliment to apple’s standard screen time function. Despite the premium version offering some additional benefits it suffers from apparent software issues. Despite it costing me a considerable amount of money a month I have been unable to get it to load onto our son’s iPad. Support seems uninterested. Conclusion. The free version is good but possibly redundant and the premium version does not work. Don’t waste your money. Get to know how your iPad’s screen time function and use it instead..Sandy5423Version: 5.4

✓ Could be brilliant BUT..!1) after a block period ends, ALL App icons are removed from their folders and re-arranged into alphabetical order. Absolutely infuriating! I would have considered paying to override this but... 2) This costs $9.99 per MONTH!! (Same as unlimited Netflix!) Sorry but I think this is ridiculously expensive - and frankly quite foolish from a business perspective. You would have a LOT more purchasers if this was a one off charge/payment. A real shame as this could otherwise be a great App - but I won’t be purchasing it at this price..LBLoisLaneVersion: 4.9

✓ Nowhere near as user friendly as the othersI have used a few monitoring apps and this is the least helpful. It doesn’t let you see much of anything. I cannot use the function where I get a screenshot of kid activity on phone. It is also the glitchiest of all three I have tried thus far. I had hoped it would actually work better on iOS than say questudio (btw that app gives so much more actual information/insight on usage) but it does not. Even the overall timers glitch, not just when trying to use very specific settings which never ends well. It’s a no from me. We are about to remove as we are coming to the end of our year subscription and I have no doubt that removal will be a pain. I personally say if you want to actually see anything like what they’re spending their time on or the type of sites blocked (there are settings for adult content blocking but how would you ever know if any is actually being blocked… you won’t it doesn’t show anything like that) you need to keep looking..MeowmeowarnerVersion: 8.5

✓ My parent wonder why I don’t talk to themI havent had a real coversation with my parents in a year.Anica Rodier 2009Version: 8.2

✓ Doesn’t work when wifi turned offLoved this app for the first 5 days, then my kids realised if they turn wifi off they can still use devices. So they have some access still, so I still have to have those arguments of handing device over. Fix this issue and it’s amazing!!.JustJeansyVersion: 4.9

✓ Not so sure anymore...I loved this app when I first got it and upgraded. Now I find it switches on and off randomly. I have specific blocked times that I will often check and find access is granted. Now I am more aware of it, I am checking it more regularly - only to find the problem is worse than I thought. Now I have to monitor the app too!!.PattycaneVersion: 4.4

✓ Great technology BUT bad ideaThis technology is amazing and it works! But for a parent to have to use this app in my opinion is ridiculous!!! This means you've lost control of your child and your allowing a child to dictate and control you. If a child is misbehaving and you want to take their social media away then take the phone and make them understand what they did. It's actually an incredibly lazy way of teaching your child right from wrong. And most children these days are better at technology than their parents and as stated in other reviews you are able to remove this within the settings. And reviews stating that Apple and the app need to fix what's wrong with their app - how about you fix your parenting techniques. Overall the app is really good if you buy premium if not it's a bit of a waste..Brooke_SummerVersion: 4.4

✓ HorribleI hate this to bits I have no privacy anymore. It's just terrifying to kids that they are unable to have anymore privacy. I can't listen or do many of the things I used too. I do nothing wrong in my phone and such, but being in a household with strict rules on what you're allowed to do, this is terrible. This is an app for lazy parents who have no control over there kids. You can take care of your kids with other things like checking phones once a month or such, but not as far as this. My parents use this on me now and I'm no longer a young child..The witch in the houseVersion: 5.3

✓ My point of viewAnyone who see this review and agrees to anything I’m abt to say add up the ig mk_.11k bc I need to find kids with the same problem anyways this app literally proves that my mom can’t trust me. She apparently can’t trust me that she needs an app to do it for her. Like what the hell. That actually hurts just think abt it adults. You guys never realize how bad this app affects us. Personally I’ve had this app since I was young and personally I’ve been self harming since I knew what it is. Because of this app. Ik that might sound dumb but it’s true. My mom doesn’t see that this app affects me so much. She doesn’t see that it’s hurting me. Ik you’re prbly like “over a stupid app get over it” but everytime I’m in a conversation my mom blocks it. It’s like wth. She wonders why I never talk to her or like when she not home. Like I’ve been keeping track and in one month I’ve cried 27 times because of her and I don’t think that’s normal. Parents are supposed to be there and make their kids feel better and being the reason they need therapy and stuff like that..Mk_.11kVersion: 8.5

✓ It’s super controllingI’ve had this app used on me by my mother. i’m now out of the house and i just want to say this app is extremely controlling. if u are a parent wanting this app why don’t u try just talking to ur kid. u do realize that their entire LIFE if on their phone right ?? them being on the phone has NO affect on U. leave them alone. i promise u if u get this app or a similar app ur kids WILL resent u and in the long run u will regret getting it. trust me when i say that ur kids will start to be more sneaky and they will literally hate u. they may not act like it but deep down they know the second they are able to leave the house they will and they won’t want to visit u. this is because to them u are taking their freedom and basically their life. are u getting this because they are failing class ?? if so why do u care , if doesn’t affect ur future it affects theirs. are they staying up too late ?? then wake them up TIRED. why do parents always want full control over a kids life. parents u shouldn’t be trying to control ur kids u should be allowing them to live their life. grow up and realize we live in a life that uses technology constantly and u need to get used to it. controlling a kids life is not the answer and u will regret it when they never want to see u again. just y’all to them in a calm matter and have a good conversation. i promise u it will work 10x better !.#Queen YasssVersion: 8.4

✓ Need to fix the app rearrangingI like the idea and concept but the way it rearranged the apps meant it wasn't for us as it moved my sons work folders every time and he couldn't find them easily. I have deleted the app for this reason. Fix that and I'll give it another go..K1W19Version: 1.2

✓ Review from the victimHello my name is ally I am 1 of two teenagers in my family and honestly this app is trash. I know some people might read this review and think “oh well 1 less thing to complain about” but in my case it’s the exact opposite. My family is a military family so obviously I move around a lot. It may see, like a common thing because there are a lot of military families in the US. Usually the orders for my family are set to two year but no longer than three. For me it feels like I’m on a time limit at every second of my life and this app only makes it worse. My family uses this app as a punishment which I don’t respect but it does allow ,y phone to turn off at night which I do respect because we all know what a teen is like without their beauty sleep. All I’m saying is that before you decide to use this app confront your child and make a plan like for example a bedtime schedule or self monitoring system and trust them for a while. If that doesn’t work then please by all means get this app but I encourage you to use the system of trust first..Ally the teenage victimVersion: 5.4

✓ Just no.This is an extremely abrupt app, makes me and my siblings feel childish and untrusted because our parents use this app. they can go through MY PRIVATE messages which i think is a horrible invasion of privacy, and the block is very sudden. it is so easy to take on and off through settings app and most of my friends (which dont have an ios device or the app ‘messages’) think i am ignoring them. i wouldnt be surprised if in a couple of months i end up with no friends. it’s so humiliating when i have to tell my friends ‘sorry my parents blocked the apps on my phone’ and obviously they dont believe me. it is a ridiculously embarrassing app, i wouldn’t recommend it for your children. it also takes away apps like google classroom, microsoft teams and duolingo, leaves you with nothing but the very few apps (5) that came already installed into the iphone. and Also mum, if you see this because of this apps obsession with invading my privacy, hello..CøffeeVersion: 8.5

✓ WhyThis app is invasive and terrible, your child will not appreciate this or love you more because of it, this will only do the opposite and make them more inclined to disobey you and seek internet access elsewhere. Instead of saying "this is bad, no more." We should teach them the dangers of the internet and let them understand and respect the digital world as it's not going away anytime soon and teaching your children to live in fear of you and the world is no way to let them live..Bad parentingVersion: 4.4

✓ Not goodHello, this app has some great points to it but is way to easy for kids to delete off there devices especially apple. Would not recommend because of this..Christoberts1984Version: 7.4

✓ Poor Location TrackingExtremely concerned that the location will only update when a child leaves or arrives at a designated safe zone. Essentially my child could disappear from school and her last known location would ping as ‘leaving school’ and until she enters a new safe zone her location is unknown. You should not have to get your child to open up the junior app every time you want their location updated. Furthermore, it also pinged her location as being an hour away from home when she was most certainly home as was the phone. Location is extremely unreliable. I suggest doing some reading up on ‘Space Talk’ by All My Tribe. That is what we have come from and I cant fault it. Given this app would be used to keep an eye on your kids I suggest doing something to have either automated location updates or the ability to request their location at anytime..KrystleEmmaJayneVersion: 8.4

✓ GlitchInitially I thought this app was great. I didn’t pay for the full app as the free version was enough. But I have now realised there is a glitch that the kids have discovered that enables them to double tap and remain on games etc even though the schedule should prevent them. They have recently admitted that they have discovered this and do it regularly. Guess I’ll be looking for a new app!!.Moschop01Version: 5.3

✓ TERRIBLEThis app causes me anxiety because i feel like I’m missing out when my apps are blocked.SmoreSongsVersion: 8.2

✓ Some real issues with the appI bought this app after my young sons were given iOS devices for Christmas. On the face of it, the app is a really good idea and should allow an adult to effectively manage a child’s screen time. The reality however is different. The app is glitchy and every other day we’d have significant issues meaning that my boys couldn’t use their devices when we wanted them to. I reported the issues and the support is really good. They quickly answered my enquiries, stating that they’d received a number of other similar enquiries about the same issues from other parents. I’ve subsequently removed the app from their devices and gone back to basics. Shame really, as the potential is really high..Sando076Version: 4.8

✓ Nothing but problemsI installed this app and got the paid version so I could use it on both my kids devices. It malfunctioned multiple times - freezing, not blocking or granting when supposed to and basically disabling all the phones. Removing the app didn't fix it nor did anything else. I tried everything until I had to reset both kids phones. Now I can't find a way to ensure payment has stopped. I wouldn't complain publicly if there was a way I get get in touch with the app developer directly but can't find a way to do that..JesmiltobVersion: 4.4

✓ I hate thisI hate this app with all my heart i want to remember my teenage years when i’m older and all i’m gonna remener is the screaming fighting and arguing over how much time i’m allowed let me have fun with my friends let me have a social life.Geoff_BurgessVersion: 8.5

✓ ControlThis site ruins it for kids . No one wants to be controlled but sometime they gotta but not this way. The parent could just speak with the child. When my parents use this site to control my phone,all kids know it feels.bAnd cause misbehaving so not the best ,that is my opinion..LordflokonVersion: 8.5

✓ Hate itHorrible.G00nerNZVersion: 7.6

✓ Not for everyone (especially older children)My son (freshman) is able to remove management thru his iOS device and although programmers are working on a fix to prevent such an easy removal, it is taking a long time. Unpairing has also occurred when I had the phone with no explanation or reason for it...not sure what would explain this. I’m going to try our carrier’s version and hope for the best. I might try again when my daughter gets a phone, but not sure I recommend for older kids who understand limits are important but like the ability to overide technology. Also - I paid for the plus subscription for $1.99 the last few months. A few days after this months payment, I decided to upgrade to the premium version for $6.99 hoping for better results. The upgrade was made thru the app, which said I would get a free trial period (win, win - right?!)...no, a couple of days later I was charged $6.99. So I paid for plus AND premium in a weeks time. I wouldn’t mind so much, if the pairing issues were fixed....and support response time was more reasonable (still waiting on response from the last request for help)..AliwiseVersion: 5.0

✓ App scramblingWas very impressed 2 years ago when I first installed Ourpact. Unfortunately, I am disappointed that Ourpact refuse to offer the Non scrambling of apps function on the free version! Expecting people to pay £6.99 per month for this facility is greedy and unfair! There are many functions on the Premium version that would justify payment but not the app scrambling, which is a flaw in the app!.-&:@;"Version: 4.9

✓ A great way to make your kids hate youImagine not even being able to trust your kids with their screentime usage and taking their apps away!! if you want your child to spend less time on their devices then you need to let them learn that on their own rather than taking away their apps..Very annoyed person😡😡😡Version: 7.6

✓ Not easy to get rid.I cancelled the app then it shutdown my child's device I'm still hoping the Apple Store can fix this!!.KavaroxyVersion: 4.4

✓ Paid version easily hackable by kidsWe have the paid version, and although the concept is great, our kids constantly double click the home buttons on their devices which overrides the block and timer settings that we have set. Google OurPact hacks and the app is seriously flawed. Annoyed to be paying for an app that my kids can hack!.KidshackeditVersion: 5.4

✓ Free version awesome with downfalls on premiumDownloaded the free version to stop my naughty niece from staying up all night, it’s awesome set it up on the iPad and can shut it down at a certain time each night. I use it in conjunction with old restriction setting. I upgraded to premium as I cannot delete the messaging app and she can still use this but so far I cannot get the utilities app on my MacBook to actually setup the iPad for further access of blocking. Got to 96% then disabled and had to reconnect the iPad now it’s stuck on restoring and I’m unable to get access. I found a “guided access” setting on the iPad which locks her into a specific app so that will work enough, downfall is you need the passcode to lock the iPad too so if at night in her room battery will die. Hoping I can get the utilities app working soon or I’m cancelling the subscription after the trial. Please fix, seriously it can’t take that long to install and setup?!? Other than that, the free app coupled with the restrictions works for most of the blocking and I can change even from my phone apart from the iMessage functions.UNSULL1EDVersion: 5.4

✓ Great app BUT...It doesn’t work unless it’s connected to wifi. And it doesn’t work on anything under iOS 10..LizaK6Version: 8.5

✓ The worst app everIt hacked my phone.JfjtjfkfkVersion: 8.5

✓ PEICE of garbage appMy kids hate me now and my older ADULT child hasn't spoken to me in a year.LolydoucareVersion: 4.9

✓ What’s the point?If you have a device like iPhone 5c, you may be looking for an alternative to Apple’s own Sceen Time which only works on iOS 12 and later. You will be disappointed to learn that this app has some functions on earlier iOS, but you can not install the child app or use some of the functions without iOS 12. What’s the point then? If I had iOS 12, I’d just us Apple’s native app..RexManningVersion: 8.5

✓ I hate thisThis app does the opposite of bringing the family together. If you want to make your kids stop using their devices then tell them to or take it away and make them clean up or do something to earn it back. It makes the kid feel horrible especially when they’re doing something and it just shuts down.صلاة الفجرVersion: 5.4

✓ This App sucksThis app is way to get your kids to hate you, honestly this app sucks so much..Mariana chonaVersion: 7.6

✓ OrganiserAs a child that gets blocked with this app, whenever I go into the little organiser button it loads and then KICKS me out of it like the whole app and won’t let me back in, also when ever I have the OurPact organiser turned OFF and I go in my phone during the blocked time or even OPEN MY PHONE with Face ID, when I get unblocked it’s jumbled EVERYTHING AROUND! Please fix this!!!.OozackVersion: 8.6.1

✓ Lol I'm 13 and got around itNow I downloaded this app when story showcased it and it's such a big fail it's adorable. U 1980 adults a not as tech savvy as my generation it took me one minute to find a way around this I'm not going to tell u wht it is cause no one should have this. Worst app ever 😂😂.Matthew WoodfieldVersion: 2.1

✓ Does not respond to app issues but continues to take $$I have been in contact with this app/company/Employees for months now on why I’m getting charged but yet I don’t have access to the premium account which I pay for every month. At first they tried to blame it on Apple saying they couldn’t find my account and then I would actually need to sign up under them, instead of going through Apple to pay, I’ve never had that happen before and I’ve had this on my phone and my children’s phone for years after going back-and-forth with someone they explained that they would escalate the issue and that they would get back to me. That was almost 3 months ago and I’m still being charge for a premium account which I don’t have access to, unacceptable! I have explained to them several times that I have receipts from Apple and my bank where I was charged and yet they still can’t seem to figure it out or give me access to the premium account which I’ve had for years and still continue to get charged for. Update 3/8/24 I have filed a complaint/refund issue with apple since this company will NOT respond to any of my email I keep sending them..Explore83Version: 9.11.0

✓ Getting OurPact on my kids’ phone is frustratingWhen I first got this app for my kids’ phones, it was fairly easy for me to install. I started paying for the premium account because it assured me more control over their apps. A while back, in an attempt to get more people to use their native apps, Apple made it more difficult to use OurPact, and I feel like OurPact hasn’t really recovered from that. While I still recommend this app to friends, I now do so with caveats since I actually have come to dislike using it. I bought a new phone for one of my kids and I dreaded getting it on there. Also, when I removed that child’s old device from the OurPact account, I wasn’t able to reset that phone because OurPact is still working on it somehow. Also, the fact that my kids’ apps still get scrambled every time the apps close and reopen is confusing. I feel annoyed if I have to search for an app; if I had to do it every single time I used my phone, I’d probably get rid of it. I want to help my kid learn to manage their time on their phones, not frustrate them every time they want to use their device. I’m giving it 2 stars because, although it technically does what it says it does, it’s a hassle to deal with. I’ll be doing some research… there has to be another app by now that does mostly what this does without all the hassle..Cassiopeia829Version: 8.5

✓ Hate this appI've had this app for a long time; and the fact that we have to pay to stop an inconvenience that the app is creating, is pure BS. Before it was free! And the "how many hours per day" feature, should be free as well; cause then what is the point of a parental control app? Also, the fact that you need premium for the apps to not scramble, because of a technical issue, is stupid. The App developers should fix it then... smh. Would give zero stars..AmRa098765Version: 4.4

✓ Premium is rubbishAgree with reviewer above. The time it took to try and install on my daughters phone was ridiculous and then it didn’t work. After 3 failed attempts (with very helpful instructions by email from attentive OurPact support) I gave up and am paying for a month premium that I can’t use. Must be a simpler way to get this working. Turning off all the Apps is very frustrating for the kids who want to take pics or listen to music. I just want to limit social media time..JepsteVersion: 4.5

✓ C’est bien mais manque d’info pour le prix a payeJe crois que se serais bien avec la capture d’écran, d’avoir aussi le liens du site internet. Car on vois bien les photo de video qu’ils regardent mais on c’est pas de quoi parle le video exactement. Il serait plus facile de cette façon, de s'intéresser a ce que nos enfants écoutent réellement et de pouvoir confirmer que la source est fiable..Hann NnnnVersion: 8.4

✓ STUPID DevsGet this garbage off the App Store screw the idiots behind limits parents can do what they want they don't need your influence.NIAGAGAGAGVersion: 4.4

✓ Théoriquement génial, inconstantThéoriquement génial mais ne fonctionne pas toujours et c’est frustrant. Lorsqu’on veut bloquer l’accès Internet, l’application dit « en attente » et ça peut prendre 5-10 minutes avant que ça fonctionne. Si ça fonctionnerait, on donnerait 5 étoiles..Victoria20042004Version: 8.5

✓ 5extonsGreat in theory but absolutely useless app! Steer well clear at all cost. Downloaded the app and linked my daughter's phone which was all fine until I blocked the phone and once unblocked all the apps were scrambled. Also all the apps from my phone got transferred to my daughter's phone which was most annoying. The last straw was when I unblocked the phone and it said granted on my phone but it obviously wasn't granted as all her apps had disappeared!! I ended up having to uninstall this useless app from my daughter's phone! Not worth the hassle, causes more problems than it's worth!!! Rubbish, rubbish, rubbish!!! Would've given zero stars if it would've let me..5extonsVersion: 4.4

✓ Could be greatAlthough this app takes a little effort to set up, once it’s there, I like it with the exception of a few things. It monitors screen time well (unlike the built in Apple parental controls which don’t work half the time) and shuts off access after time limit is reached. I like that you can control each app independently and have your child ask before downloading new apps (although this can be glitchy and sometimes the request won’t come through). I do not like that kids have to pause their time to keep it from running out while they aren’t using their phones. This leads to issues when they inevitably forget to pause or they are in an area with poor signal and can’t pause. Also, I don’t like that it won’t let them rearrange their apps on their home screens. I’m not understanding how this is a safety feature and is a huge annoyance for my ocd kid who wants her apps in a certain order. When she locks her apps where she wants them, they automatically reset to a random order the next day. OurPact!!! Take away the necessity to pause the time, the inability to arrange apps on the home screen, and improve app request notifications and you’ll have yourself a good product..JmielynnVersion: 9.10.0

✓ Long time user but disappointedI'm a very early adopter of this app and so have been plagued by the scrambling of apps for the longest time. There used to exist an app to counter this but OurPact decided to withdraw it most probably so that they charge for it later on as they're now doing with their premium subscription. For such a basic and necessary feature (I'd actually call it bug) I can't see the reason why it would only be available to premium users. It's an annoyance that no one should really have to put up with. I've actually been waiting for a solution to this for ages as my daughter constantly freaks out over this. Not fair at all OurPact!! 😕.JamokayVersion: 4.4

✓ Good but expensiveI had a shirt go at it. It looks good but to access all the nice features like location I had to agree to pay $10 dlls/month which makes it really expensive if you add it to the data we have to pay for the children devices. I only have one child, why would I need to put this app in 20 devices?.CatGambleVersion: 4.8

✓ Not clear enough that not freeThis popped up first in search. Never tried though, as after installing, I was confused by different app name than when searched. As looked into more, discovered it’s only a two month trial then becomes a paid subscription—uhh, no thanks!—wouldn’t have even installed if I had known! Very dishonest in it’s marketing! If one can’t trust the app clarify right off the bat, how trustworthy will it be once has access to family devices?!? PROMPTLY DELETED!.IOS TransparencyVersion: 8.5

✓ WHYThis app is a great idea... in theory. I’m a child and this app is ruining my life. I get emails that tell me what homework is due and what projects I have coming up, but whenever this app Is on, I don’t receive ANY of the emails or text messages. Some of my friends even make fun of me because I’m being treated like a little kid! So this is a message to all parents out there. Don’t waste your money, because you will pretty much be paying for your kids to hate you. If they spend too much time on their phones, just take the phone away or have a talk with them about why it’s not good to be on your phone 24/7. Honestly. This is the 21st century, not 1900. You just need to accept times are changing and everyone has a device, you can’t change that. Also, if you don’t want your child using a phone, why did you buy them one!?.Achley21Version: 5.3

✓ UnfairNot to say this app isn’t well made, but from a child’s perspective, It is fair to say this app makes children powerless. Almost as if a parent is asserting dominance, falling victim to the app can feel helpless. From the unexpected turn off, imagine you are mid sentence, and can’t finish texting some friends. Don’t our parents teach us to respect others - don’t ignore you friends texts? This is very contradictory. Also, the app limits children’s freedom. I feel the impact of sitting down with your child and explaining and figuring out allocated time if the device is far more beneficial to the child’s integrity, whilst the child knows limits and that the parents are in control, without the condescending use of a screen time limit app. It’s for the best to think long and hard about the impact of downloading such an app, to limit and annoy children. Good parenting should teach kids themselves, and not have to rely on an app. Anyways, just some thoughts from the receiving end.... (To be taken with a pinch of salt)..FghjgdssshjVersion: 8.4

✓ Did not live up to expectationsFor the very high (and ongoing) cost, I expected a lot more from this app. I found it more or less worked but was inelegant and clunky. The icon reorganization (which has now been resolved I believe) was annoying, but even worse was the fact that I couldn't control access to the iPad from the iPad (I needed to use a different device... makes me wonder what would happen if we were traveling and away from wifi and I wanted to grant my child more time on the iPad?). The settings section in the iPad locked up when I tried to access certain features (such as add a family member to sharing). The real kicker is I followed the steps to remove Ourpact device management but I am still left with "This device is supervised and managed by Eturi". How do I get rid of this app?! I just want control of my iPad back!! UPDATE: I spoke to the developer and indeed there is no way to control the child's device without wifi (or data a data plan, which my iPad does not have). As suspected, this became a disaster on a road trip / camping trip this past weekend. With no wifi, and without me previously granting access, my son could not use his iPad in the car. I had to listen to several hours of tears and complaining on the road until we got to somewhere with wifi so I could grant him access. Why can this not be done as an override by a parent directly on the child's device? When I think about the times I want to control my son's iPad access the most (car trips, plane rides, on a cruise, camping, at a restaurant, etc.) this app does not work. This is a major design flaw in my mind and it is not clear to me from the developer's response to my email that they intend to fix this. The other major issue that has come up is if my son forgets to pause the timer, he burns through his daily allowance when the iPad is actually off. Now we need to constantly ask if he has paused the app if it looks like he is putting the iPad down or be prepared to manually grant him extra time. It has become more work than just setting a timer. Lastly, some apps to do not appear on the parent device. This weekend I wanted to allow my son to watch movies through the "Videos" app even when he used up his allowance and other apps were disabled. For most apps, this can be done by overriding the scheduled availability. However, the "videos" app that comes on the iPad did not appear and was therefore authomatically diabled. I mentioned this to the developer and it sounds like they are looking into this. For these reasons (need wifi, no automatic pause of the timer, and the inability to control some apps), I have lowered my previous rating of 2 stars to 1 star and would not recommend this app..Teacher guyVersion: 4.4

✓ Killed my sons phone!I’ve been using the premium version of this app since September and initially I was impressed. There were a few teething problems, but on the whole it did everything we needed it to do. Every now and then Ourpact would bring up a management issue screen advising I would need to pair my sons phone to mine all over again. Which was doable, if frustrating and time consuming. This week the management issue screen appeared again but for some reason I could not pair his phone to mine in the usual way. After taking ages trying to find out why it wouldn’t work, I discovered that to pair the phone I needed to use a computer and make a back up of my sons phone before I can pair it again! Why did Ourpact not send me any communication with this update? So last night I followed the instructions exactly, only to end up with my sons phone completely dead! After being on the phone to Apple support today for 40 minutes it is clear that Ourpact has corrupted my sons phone! I’m taking it to an Apple store tomorrow but I dont hold out much hope. So steer clear folks - use the Apple parental controls and Screen time functions. Much safer!! So disappointing..MickyDstrawberryVersion: 5.4

✓ Good, but needs OurPact Jr.The parts that are working work well, except for OurPact Jr. Unfortunately apps get scrambled after every scheduled block without this. Geo fencing also doesn’t work. Would be nice if we could control and schedule specific apps too. Please fix OurPact Jr. otherwise that might be the deal breaker here..WebngVersion: 5.4

Parental Control App - OurPact works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Parental Control App - OurPact.