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Workplace Chat from Meta App Complaints & User Negative Comments 2024
Workplace Chat from Meta app received 96 complaints, negative comments and reviews by users. Have you ever had a bad experience using Workplace Chat from Meta? Can you share your negative thoughts about workplace chat from meta?
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Workplace Chat from Meta for Negative User Reviews
✓ Since the last update this is a problem.For iphone users for sure. The sound notifications don’t stay on, the “schedule” doesn’t stay enabled when you go through it, and notifications in general are spotty and not reliable. With eXp Realty, this is critical for our referrals. Our tech support won’t help and Facebook says to contact our tech. It’s very frustrating because our company uses this for main communication and lead sharing. Not sure what happened after the last update but it’s a mess..Version: 328.0
✓ GarbageAbsolute trash..Version: 430.0
✓ Said I had a message, forced to download, it was Workplace -_-Okay, so the workplace app is great. I kept having a notification that said I have 1 new message. However, it won’t let you see your chat messages without installing another app (this one), which is plain dumb. I finally decided to download it and it turns out the message was from Workplace saying “Hi _____, welcome to work chat. Reach any worker instantly by sending a message.” Take this one star, you freaking deserve it..Version: 147.0
✓ CALL BUGWhen someone calls me within workplace chat, the notication and call screen will get stuck even if I answer it on another device and drain my battery on my ipad causing it to get really hot. For instance, I answer the call on my computer workplace chat app, but I come to my ipad HOURS later and that call will appear as it is still ringing, my ipad will be really hot and sometimes in my backpack, battery drained down from 100% to 1-10% remaining. For now I have shut off notifications on my ipad for this app, hoping it will be updated..Version: 287.0
✓ So slowThis app has become so slow, When going into a chat conversation it seems to take around 15/20 seconds for the app to load any content, Its seems to be getting worse.Version: 325.0
✓ Steals your dataThen asks you to pay it to reach your audience. Disgusting.Version: 426.0
✓ Won’t let me select photo albumsI’m prevented from choosing a different album (on my phone) to send photos - meaning I can only send photos from iPhone’s ‘recent’ album..Version: 283.0
✓ AnnoyingSuper annoying having two apps for one platform.Version: 211.0
✓ Why two apps?Couldn’t you just put the chat platform in the first app?.Version: 233.0
✓ Search barPlease add a search function inside the chat to search for a keyword like on fb messenger 🙏🏻.Version: 278.0
✓ What have you done?App used to work really well and now it seems that it has been changed just to give someone something to do. Everything is awful now. Buttons are in stupid places. No swipe to mute function. No nicknames. Worst thing is, where is do not disturb? Can’t mute the app when away from the business. Even when I log out I still get notifications. Very annoying. Put it back the way it was when everything worked perfectly..Version: 275.0
✓ Locked outThe app constantly kicks me off, which up until recently wasn’t too much of issue other having to log back in. Now , I am locked out everytime I click accept it states something is wrong with my Internet connection. I even tried connecting with my work Internet, my home Internet and my personal data. The only way I can access it now is to login through one login, then work place then click on chat. So having the actual app for work chat is completely useless..Version: 317.0
✓ Notification Issues!Basically Messenger for work, except notifications don’t come through. I have an Apple Watch and am signed in on PC. PC makes a sound, watch vibrates once, no sound at all from iPhone. Have tried messing with all the settings, cannot get it working!.Version: 433.0
✓ Every other update renders the app unusableEvery other update I can’t access my chats because it thinks I have no internet. I have cellular internet on, full bars and it won’t connect. This happens every other update and as one of my only ways to contact my coworkers this means I lose days or weeks worth of information. If I was allowed personal phone numbers instead of this I’d never use it again..Version: 347.0
✓ PointlessI already think the workplace app is useless, having to download another app sucks just as much 🤦🏼♀️.Version: 251.0
✓ Application Hangs on LoadingThe last version 208 worked fine. 210 simply hangs upon loading despite multiple resets and reinstalls. iOS 10.3.3 - the latest that this phone supports..Version: 210.0
✓ WHERE’S THE APP?!?I’ve re-enrolled and have yet to have the Workday app install! It tells me my request has been received, that it’s processing. When I go to the App Store, NOTHING’S happening! I tap on the install circle and it does ABSOLUTELY NOTHING!! AND I’m even in the store on the network and VPN! WORKDAY and WORK chat Facebook are two of the others having the same issue. Walmart wants their employees to “Own MyWalmart.” Tools that work would be most helpful AND appreciated!.Version: 283.0
✓ Smh If it isn’t broken don’t fix itIt was cool to be in a group chat and was able to turn the group chat off two your time preference without going into your phone settings and turning the entire notifications off. “I don’t know who’s idea was that but congratulations you played yourself”.Version: 276.0
✓ Doesn’t work on Mobile networkThe app shows no connection, when connected to Mobile network. Works fine with wifi. Also on mobile network all other apps like youtube, whatsapp work fine..Version: 301.0
✓ No more do not disturb mode!Sadly DO NOT DISTURB option was removed, and now even on my holidays I keep getting all the messages. Would love to see it coming back.Version: 276.0
✓ Highlights on unreadI like to see the new or unread msg to be either highlighted or on the top of the list Is there a way to set this up.Version: 351.0
✓ From Workplace Chat to Workplace Trash with one single updateI’ve been a big fan of workplace by Facebook for years. My entire team of 60 plus uses it every day. Well, they have just massively RUINED IT! The new update is absolute GARBAGE and it’s almost like they went back in a Time Machine to 12 years ago when apps where barely developing. This is horrible Facebook. We expect way more from you. They took away voice messages. I can’t send a short 10 second video recorded on my phone. Voice calls dont work well. It doesn’t even ring. Phone calls don’t work. I mean, the list is EXTENSIVE. Let me count the number of times that I’ve left negative reviews on the App Store.... 1,2,3,4,5. ZERO! So you get the idea. I’m furious. It has slowed down my speed of production and communication with my team by easily 80%. I figured out that if you delete the app and re-install you can get the old version back. I did that and I also stopped automatic updates from happening to avoid getting the same trash put back in my phone (It happened twice until I figured out I had to stop automatic updates). Hopefully Facebook fixes this horrible update soon..Version: 264.0
✓ Reinstall maniaTo access pictures my colleagues have sent or to even send my own messages I have to reinstall the app on average twice a bloody week. Some of my colleagues have the same issue- no matter if we are connected to networks at home or work, or using a VPN or not. Ridiculous. As someone who uses messenger a lot, workchat is a fairly great app that, when it works, is simple to use and gets the job done for businesses. Easily a 5/5 if they could just sort out this annoying bug..Version: 325.0
✓ One requestWhen posting a photo to a chat, you can only scroll and select it from the default camera roll. Please if possible allow us to select a folder- between the job I use workchat for and my other responsibilities I have a lot of pictures I need to take and keep, and it’s not practical to be able to keep all the ones I need at the top of my camera roll. On a related note, it would be handy to be able to post pictures and the related comment together to minimise confusion if there’s delays while it loads to the chat (quality photos can take a while).Version: 413.0
✓ Always let’s calls throughI have my Notifications OFF and I have Do Not Disturb ON and it always lets calls come through. I have to delete the App in order to have some down time. Other than that the app does its job..Version: 327.0
✓ So buggy and painfulThis platform is so flawed. If someone new messages you, you can’t write them back without figuring out how to clear the cache and reload all your data, and the process is different on mobile vs desktop. On top of that, some users show up as themselves, and others as an anonymous “Workplace User” with no indication how to fix it. This platform adds so much friction to work compared to Slack, Teams etc..Version: 417.0
✓ Painful to useDo not disturb function keeps getting removed and brought back. Its a vital part of the app, i have over 300 different workplace chats which are active 24/7 and need to ability to shut the app off when i’m asleep. Poor app, its a basic function that they can’t get right..Version: 180.0
✓ Unable to Load ChatsWorkplace Chat was working with no issues for over a year and out of nowhere is stopped loading chats. I am still able to still get notifications, but I’m unable to respond. I have restarted my phone and uninstalled and reinstalled the app and it still doesn’t work. Very frustrating!.Version: 345.0
✓ WIFI GlitchIt would be nice if the app stopped using my data. I use an Iphone and have set it to only work on WIFI, but when I turn my WIFI off I still get notifications..Version: 416.0
✓ I cant see my messagesHelp.Version: 441.0
✓ Undercooked and buggyHave struggled with it for a year now. Many glitches with the entire platform. Problems range from the simple ones (eg not being able to start new conversations with people you’ve not messaged before as it stalls the app) to major issues (eg pdf uploads not being able to be viewed outside of a tiny preview or downloaded at all from the app itself.) Poorly thought out and unfinished service that feels like it’s been rushed out to compete with others. Over all a poor way of communicating with colleagues..Version: 437.0
✓ Outdated chrome enginePls pls fix this Facebook. zScaler is blocking the app as you well know it. Browser version just not the same..Version: 313.0
✓ Dark Mode pleaseFacebook messenger has a dark mode feature but this doesn’t? Please can it be added.Version: 248.0
✓ Landscape calls?This was was brilliant and now the functionality to do landscape calls via the app seems to have been removed. This was a key use of the app and I have no idea why it would be removed? FaceTime allows it, why not this app?.Version: 264.0
✓ Keeps crashing my phoneThe latest update keeps making my phone freeze, I cannot answer calls or make them through this app whereas it used to work really well.Version: 281.0
✓ Always a errorEvery time open a chat there is the previous conversation in the type bar. I always have to go back and delete it to type something new. This is annoying has has been doing this for years..Version: 441.0
✓ Not letting me add people to chatsNot letting me add.Version: 408.1
✓ SlowSlow as.Version: 393.0
✓ A great startIt’s a great way of communicating with the team. I have to sign in too often though. Not like normal Facebook. Can you fix that? It puts people off using it as you have to sign in once a week and it forgets your email address. A lot of keying on a small keyboard. Not ideal. Other than that it’s great..Version: 156.0
✓ Voice notes crashingSince 2020 voice notes are unreliable, very frequently I record a voice note and after sending it, the total time of the recording shows huge numbers like 14 hours and this is when we know the voic emote is not working again.Version: 351.0
✓ Does this app work for iPhone 11?I loved using this until I got my iPhone 11. All of the sudden I didn’t have the option to record & send voice messages or send pictures easily. There’s no information on how to fix and now it’s been taking more time to get my work done which is the reverse effect of the app....Version: 263.0
✓ Gifs broken since last updateSince the last update I have to delete and reinstall the app to either see gifs to send, or see gifs that have been sent in chat. Total waste of time, and missing out on certain chat nuances because I can’t see what colleagues have put. It worked fine before, why change it? Simplified my experience? Like heck it has..Version: 290.0
✓ Work kchatMy company has that many security systems it keeps asking me to confirm access rights. I have to delete the app every time and re upload. Sometimes set new ID and password, one time it had some random email address set up? To be honest it makes me not want to us the forum at all along with workplace !!!.Version: 455.0
✓ Option for deletingCan only delete 1 messsge at a time. Should be an option to select messages you want to delete.Version: 404.0
✓ .It’s playing up the chats faces they all gone blank.Version: 399.0
✓ No NotificationMine most times doesn’t notify me that messages have been sent. I’ve deleted the app several times and redownloaded it but still happens..Version: 317.0
✓ SSO issueLatest version does login to SSO but stays inside browser window - does not pass credentials to app itself. Please fix!.Version: 295.0
✓ New update is terribleThe new update is awful, not allowed to send videos over 71MB, can’t send more than 25 photos at a time, can’t preview or edit photos or videos They need to change it back ASAP as it’s awful now.Version: 275.0
✓ Rendered useless since latest iOS updateSince update to iOS 15.0.1 in October 2021: Workplace Chat App does not pull messages over from desktop version. Messages are grayed out and/or disappear. Banner alerts show messages but when you click on the banner the message is not in WP Chat. Have uninstalled and reinstalled several times, no change. Big thumbs down here. Facebook is free but my company pays for Workplace?.Version: 344.0
✓ Can’t add new members7 months into testing it out for our company, they change the format to stop allowing new members. Waste of time & money..Version: 287.0
✓ Won’t openGreat app but with the newest update, it won’t open on my phone anymore which makes it pretty much useless..Version: 451.0
✓ Please stopPlease stop making it impossible to use the chat function without downloading a new app. It absolutely kills the functionality for business purposes. Maybe you can justify the messenger app for the market of people who are using the app to keep up with their friends and are using it constantly (still unlikely), but for the professionals using your app we want simplicity and ease that doesn’t waste our time. A new app, with constant pointless notifications, wastes time, space and is not necessary as it worked just fine to chat using the mobile web browser. Please undo this change..Version: 155.0
✓ Works okay but why does it exist?App usually works fine with few issues - but why is it a separate app? Why not build the functionality into the chat tab of the main Workplace app (which currently just opens a screen telling you to download Workplace Chat)..Version: 211.0
✓ Workplace appKeeps crashing , uninstalled and re installed multiple times now.Version: 458.0
✓ Not so goodPretty bad app, doesn’t hide the conversations of you want to and it’s unresponsive most of the time.Version: 327.0
✓ PassableSeems to work ok(ish) could be more stable. Biggest bug bear is the outdated Chrome engine on the Windows app which zScaler blocks..Version: 309.0
✓ Not too goodKeep closing down & loggin staff members out.Version: 370.0
✓ Not working properlyThe app signs me out after sometime saying error or session expired. When I sign back in it won’t allow me. It keeps going between accept and error in network. I have wifi and data. Sign..Version: 432.0
✓ No Integration, UselessThe hallmark of a good app is multi-functionality and usefulness. This app is has a one note future and showcases the lack of foresight by its creators for not including it as part of Workplace. The fact that Workplace itself keeps prompting you to download this app makes it clear that they are trying to generate two revenue streams out of one idea. Deleting this and Workplace and taking my business elsewhere..Version: 255.0
✓ Good but...This is a clone of the Facebook messenger app right? Where is the dark mode feature? Also need a way to send files like on WhatsApp. Apart from that, great app..Version: 283.0
✓ Facebook Australia.comActually this isn’t a review. I just want to compreend way tru Facebook i have to identify myself to you? at about an hour ago I have receive a request from Facebook By sending my prove of whom I am Prove of my late husband died not long ago And to top it up you have blocked me Adelina Pinheiro DOBirth: 150353 Nationality. Australian - Franch My late husband is in heaven. I’m at police Sration that they can report this case. This matter is urgent. 0416292940. If required Court attendance I’m there 2 ou 3 times a week with clients Kindly Adelina Pinheiro Editing ASP..Version: 215.0
✓ FaultI’m using Work Chat on both iPhone and iPad and, even if I’ve answered a video call on the iPad, it still rings again the next time I open the iPhone. Leading to confusion with colleagues. Tried reinstalling the app, but same happens. Not good..Version: 343.0
✓ Give an option to remove a reaction to a messageSometimes I accidentally touch a message and a reaction goes selected for it. It is very frustrating when you can’t un-react which helps making things less awkward. PLEASE MAKE THAT FIX ASAP..Version: 290.0
✓ Do not disturbWith the update the option to not receive any notification when you are not working has disappeared. That needs to be brought back so the app doesn’t blow up phone with banners and notifications when you are trying to enjoy a day off.Version: 180.0
✓ Changes need to be made ASAPLast time I visited the workplace app online via my computer, I recall searching for tips and help for; “How To Delete A Group?”, and then it says, I have to have an app called “Workplace Premium”. What’s the purpose of having Workplace premium or following the littlest of requirements? This has to change for everyone’s benefit, and for the sake of safety, PLEASE give everyone using the Workplace Facebook App the options to block co-workers!!!.Version: 249.0
✓ Voice chat option gone 👎🏻I loved being able to send quick voice messages in chat. Why would that be take off?!? Thinking of going to another app to chat. Please bring it back!!.Version: 279.0
✓ UselessI don’t understand why we need a seperate application for Chat....Version: 147.0
✓ Logging in repetitionIt’s not a problem with the app in a way, but it always makes me sign in over and over whenever I try to access it..Version: 351.0
✓ Some glitchesI find sending photos through iOS photos app direct to chat always fails and have to use in camera app to successfully send photos. Due to not allowing worchat allowing access to all my photos sending images is tedious..Version: 412.0
✓ Update took away featuresI WAS LOVING THIS APP...! I enjoy using workplace and workplace chat. But I am so disappointed that after the update I can no longer send audio messages. I use these a lot to clarify things with my employee. They load much quicker than video and they are a quick way to communicate effectively. I use this to keep business and personal communications separate and now I have to resort to using regular fb chat to be able to send audio messages. I am so frustrated. PLEASE BRING BACK AUDIO MESSAGE..Version: 264.0
✓ Worst upgrade in the history of softwareIt is just a terrible upgrade. Multiple devices - they will all keep ringing even when you pick on the other. Integration with LinkedIn is broken. How can you put out a product like this? Did you not even test it?.Version: 281.0
✓ Just another annoying app I’m forced to use by my employerIf I were to use company equipment for my own use, I’d be fired. Yet I’m expected to use my personal equipment for company use without any compensation. Helping to make them more profit whilst costing me in the process..Version: 429.0
✓ Features are gone.Hello! I am very annoyed with the new update, it was perfect the way it was before, now there are no stickers, can only send one photo at a time, can’t edit the chats. And so many other features that made this app functional and nice to use. Now it is a constant battle of finding all the changes and inconveniences. I really hope in the next update they bring back key features that made this better and less “simple” as they state it..Version: 264.0
✓ UpdateSome chats take ages to load since the latest update.Version: 342.0
✓ Constant bugsThis app constantly has errors - at least a couple of times a week causing me to redownload the app. Sometimes messages flow through but I can’t reply Other times nothing updates at all. It seems as though Facebook created then refuse to throw any money at it to fix it. And now they want us to have Facebook currency - hilarious..Version: 219.0
✓ SlowApp has been very slow and laggy since updating, messages don’t come through for some time.Version: 278.0
✓ Battery hogWork Chat is ALWAYS running in the background and top of the list when looking at my battery usage. WhatsApp, Facebook Messenger etc are no way near as battery intensive but essentially do the same job so why does Work Chat need to be using so much power? I’ve taken to signing out unless I’m actively using it which is a pain having to sign in again each time. Surely this is something that can be fixed?.Version: 191.0
✓ Great service, chat app can use work- audio quality is somewhat poor when compared to other business messengers - more collaboration tools would be handy for screen sharing, a pointer, pencil to circle objects etc. - adding an attachment to chats natively in the app, use the iOS Share feature is a good option. - dark mode for the app - color themes.Version: 202.0
✓ Good when it worksSince my upgrade to iPhone 13, the app doesn’t download messages and freezes. Constant delete and add app, but functionality stops eventually again..Version: 340.0
✓ Poor programmingThe software is awful and keep logging me out every time and countless “errors” when I want to check something.Version: 451.0
✓ It’s getting worse.I have been using this app the last 3 years and every feature like searching in chats for messages i might have missed. Setting the do not disturb ON or Off and many more have been removed. This is very disappointing and making me think of switching to a Alternative..Version: 279.0
✓ No reason for separate appThis is a work application. There’s no reason to separate the chat from the newsfeed. Cut it out..Version: 255.0
✓ Work chatI don’t like the company I work for.Version: 264.0
✓ Latest update has bugsLatest update has lots of bugs. Now very slow. Makes phone calls through it very difficult, constantly turns speaker phone on and off. You don’t have the same visibility over who has read messages that you used to (vital at work)..Version: 277.0
✓ UnstableThe app stops working after a few weeks and has to be reinstalled..Version: 193.0
✓ App integrationI also find it frustrating that there are two separate chats. As is a lot of us have fb and fb messenger, and now an additional 2 app to essentially do the same things. Seems the two should be integrated for workplace!.Version: 281.0
✓ Newest Update May 2020 is Terrible for a Great AppThis app was one of my favorites for our office communication. It was already simple enough but removing key features like audio messages in the name of simplicity makes this chat less & less useful. Notifications don’t work right anymore either. I feel this was a step backwards in the design and user interface. I NEVER had issues with crashing or the app just spinning upon opening until the newest update was released. I wish I could go back to the older version because I really enjoyed it..Version: 264.0
✓ Great start for Facebook entering the Workplace Management ServicesFew minor issues with file sending and sharing in the Workplace Chat - connect issues at times and logs out every so often but definitely work the switch over from things like Slack, Whatsapp, Facebook (Public)... 🗝.Version: 148.0
✓ Honestly it’s terrible.I had to download this app for work which is pretty pointless when we already use facebook. not to mention it has a seperate app that allows you to message people? it’s ridiculous! 2 facebook products but 4 apps? makes no sense to me. just stick to facebook - it's the same thing but better developed. literally never works this app..Version: 321.0
✓ Trouble Opening the AppKeep popping up that I needed to check my connection when I have my wifi or mobile data..Version: 430.0
✓ Very BADPrevious year we loved this app there were a lot of features that help our communication. Since last year with the new update, after they increased the price, this app is worthless. What is bad: Calls are impossible to make. Sometimes you can’t see if other saw your message We can’t sketch on the pictures anymore In order to see a picture you need to open and close one by one so frustrating Impossible to download pictures from PC, you need to download pictures by pictures. Etc. etc We are definitely moving to “teams”.Version: 300.0
✓ Better filter please!!This app is a life saver to send messages or a quick call away, but I hate having to cycle through all the ‘Joe’ and ‘Doe’ that work at Walmart. Maybe a filter that I can set for my store to make it time efficient?.Version: 441.0
✓ Removed extremely useful featuresNo more searching the chat? That’s a deal breaker. Our organization needs to be able to search for previous diecuesions, and now we can’t due to the most recent update. Beyond that, the interface has gotten more clunky. Replying to a specific message requires us to swipe up from the bottom instead of just tapping the message and having the interface pop up right there. This is now barely functional for our organization. Please roll back these downgrades..Version: 275.0
✓ New UI?Promises a new UI in Version 290 and nothing has changed.Version: 290.0
✓ Not a real replacement for an IntranetFacebook is more concerned with adding features like pronouns and diversity emojis than adding real intranet functionality like static pages for fixed information. Not to mention as others have already, app updates are very buggy and tend to ruin the experience..Version: 330.0
✓ Buggy but it worksHate it.Version: 430.0
🙂 Workplace Chat from Meta Positive Reviews
Workplace Chat from Meta works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Workplace Chat from Meta.
⛔ Workplace Chat from Meta Problems
