RoadWarrior Route Planner Negative Reviews

RoadWarrior Route Planner App Complaints & User Negative Comments 2024

RoadWarrior Route Planner app received 41 complaints, negative comments and reviews by users. Have you ever had a bad experience using RoadWarrior Route Planner? Can you share your negative thoughts about roadwarrior route planner?

RoadWarrior Route Planner for Negative User Reviews

✓ Was greatDon't know what they did, as this app gets updated every week. But with recent updates, app crashes wen switching for google maps to RoadWarrior. Wen the app crashes & I load it back up, stops that I deleted show up again. Was a great app..Tom3573578Version: 2019.08.22

✓ Good app butThis app is great for planning your route but it doesn’t work well with google maps( it gives google coordinates so the app keeps struggling to find the address) and it should load the whole route to google apps. Works fine with Apple maps but you have to go out of the app to RoadWarrior for the next address. Needs to be much easier.Rhythm6Version: 2019.10.26

✓ First and last placeHi I get some troubles when I am using for my multiple drops . When I am adding my drops How can l put it first and last drop ? Like from where I start and where I am finishing last drop like my home ? Can you please tell me how to put my first destination ( where I start work) and my last destination ( my house) ? Thanks.Rajan SahdevVersion: 2020.07.02

✓ At £10pm it’s too expensiveThis was a very handy and easy to use/navigate application, but it’s been priced way to high recently from £4.99 to £9.99 this price rise does not reflect any change within the app and it would seem from the email I received the reason is purely to increase revenue, which of course I can understand the want for more money!! I would imagine that they have lost a great deal of customers because of this price hike, which would be a great shame, because like I’ve said it’s great little app that I used with no real issues for well over 2 years, and I would have kept using if it were not for the price. I have since moved to a different app from the App Store with even more features for less money at £7.99 a month, lower your price Road Warrior and you will win me back and I would imagine countless others you’ve lost due to the price..MajorBEerNestVersion: 2019.11.01

✓ Problem with sequencingThis app made my work so much easier. Only issue is sometimes does not sequence properly. For example- Hoy avenue which is only one street and can’t go through this street so that means i have to come back to go to other street right ? Anyway I’m going to deliver in this street to house number 2 hoy ave, 22 hoy ave and 17 hoy ave. So first one should be number 2 then 22 and last 17 because It is odd number and I’m coming back. So what app does sometimes 17 at first, 22 at second and 2 at last. If i have just 10-15 drops I won’t bother about sequencing like that way but when i add 70-80 drops it is very puzzling..Driver goldcaostVersion: 2019.11.01

✓ Very FrustratingThis app does a great job of planning my route but I hate how it adds its own pins to google maps instead of using the addresses I provide. This makes finding the actual homes difficult because as I’m approaching the house google maps is directing me to the pin location instead of the street address which means I now have to pull over and look for the lead card to get the exact address before I approach the house which is very frustrating. I hope they fix this inconvenience because it really creates a nuisance when driving. It creates unnecessary additional steps. Just please use the street address instead of using pins so that I can get to the house without having to stop and pull the address. It’s very frustrating. I will update to 5 stars if fixed..StratTJVersion: 2019.07.19

✓ Problem with addressesI recently started having a problem when adding an address. It’s suppose to show me the street once I add the postcode so I can check if it’s the correct street. However, after I add the postcode nothing happens, doesn’t show me the street names, I can only add a postcode and after that I need to zoom in on every single drop so I can check if that is the correct address. With every year is getting worse lol. Good app otherwise tho..Kamenov111Version: 2021.07.071

✓ MehThe app is ok. Needs a lot more polish. Buggy, sometimes takes forever to load when inputting stops, and over priced sub fee imo. I’ve been using it for a few years now and am looking for something new..Jordan D WithersVersion: 2023.05.191

✓ Tooooooooo expensive10 quid is just too much for this app. Used to be cheaper and I loved it. I moved to another job so i haven’t used it for a while but now as i came back as a delivery driver im sure that i will use another app. Sorry guys. Give it a better price and see you soon..BenceHungaryVersion: 2020.05.10

✓ When it works correctly it’s great for a delivery driverHad last two years very good when it works but recently after an update some postcode are not working and then will work again later on? Also is there a way of deleting all your old data and history as I think it may be clogging up the app? Thank you.82dennisdVersion: 2018.05.03

✓ Connection errorConstantly this app has connection errors when my internet is on 5g and is working fine Leaving me stressed tf out with over 100 stops to do and now I have no clue which order to follow I’m going to another app now.NiighhtVersion: 2023.06.061

✓ Too complicatedI have not use this in A while but you made it way more complicated than it used to be and then it needs to be. Setting a start an endpoint for example is way more difficult and has way too many options. It feels like I’m programming in the app rather than simply using one. Whenever my start location is the same as mine in location, it only shows the address on the start location so there’s no way to verify if it’s the same as the end location because when you press the end location, it only gives you the option to change the destination of the start location. And if you think that exclamation sounds difficult, imagine my frustration trying to use your application..Mreeves336Version: 2020.09.05

✓ Price now 9.99 from 3.99 way to highThat’s 2.5x higher then the original price. 9.99 a month it’s crazy price now I wouldn’t mind paying 9.99 for a one time purchase. But not every month for a app I use couple of times a month it’s not worth the 9.99 now..XAlcazarVersion: 2019.11.01

✓ FeedbackPlease add a shortcut button for “navigate”, such a waste of time to press on each stop, and then chose “navigate”. Route4Me has a little wheel icon next to every stops name, make it a bit easier and faster.StairzVersion: 2018.07.20

✓ Support RequiredHi, I am having an issue with RoadWarrior when I put in postcodes via speech recognition. Whenever I put in a postcode using speech recognition and then tap on the street in the search, it shows the street, then it briefly disappears, then reappears, and I have to tap it again, so I’m tapping twice over a period of three or four seconds, which of course is making the whole process a lot longer. I think this may be a bug after the updated version of iOS 16. Thanks Andy.DerbyAndyVersion: 2022.11.031

✓ Ridiculous price hikeI have been using this app on a daily basis as I work as a delivery driver, and whilst I do agree that it is excellent at organising and optimising multi-stop routes, I simply cannot get my head around the recent price increase The best part of £100 a year when Co pilot is £13 a year and does essentially the same thing? Maybe I am missing something but my instinct tells to delete this app and go with the cheaper alternative. I am giving it 2 stars out of pure generosity as I feel that it deserves some credit for being a good app. Just not worth the price..BrenjrsVersion: 2019.11.01

✓ Would Give Zero Stars If I Could - World's WorstAt first, communication with Road Warrior was fast and great...and then it just stopped when I complained about the horrible routing, which made a 5.9-hour trip into a 7-hour trip. A rep said they would research why this was happening, but they never got back to me. This app cannot navigate across a highway - it will have you zigzagging back and forth and wracking up tons of miles. No setting corrects this. This happened on multiple trips after a week of use. I've never spent so much gas. It almost always routes you to the backs of businesses, is slow to load or find an address, and cannot pull up the rest at all. Plus, despite a tutorial on doing manual routing, mine would not work no matter what I tried. I can't say how dissatisfied I am with this company. And then they just up and cut my ability to use pro without evening acknowledging my refund request, which is not in the least professional. I hate doing bad reviews, but these cats earned it. I'm happy with ZEO now. Avoid Road Warrior at all costs..Nn18111111999999Version: 2023.12.271

✓ IPhone 14 proApp crashes when using it on the 14 Pro and gets stuck on the loading screen please fix this.Captain_PewDieVersion: 2023.03.071

✓ Life saverNearly quit my Hermes delivery job today as tearing my hair out trying to plan route by hand, which is timing consuming and not efficient. Wanted an app that I can speak all the roads and door numbers in and press a button and I have my route planned out, but just couldn't find anywhere until I found this. The real test will be tomorrow when I use it. Only issue I have seen is that it doesn’t seem to send the whole route to maps or waze to follow. Am I missing in something? Would give 5 stars if this was sorted 👍.Baz7&Version: 2018.06.27

✓ New priceBeware roadwarrior is now 20$ a month 😂😂🍆.Beefy kurtVersion: 2023.08.031

✓ RidiculousHow dare you double the price on a already overpriced app. Do you know how many times I’ve missed certain stops because I individually delete each stop after arrival, but your app decides to delete a completely different address throwing off my entire day. Instead of increasing the price, try increasing the quality of your product. You could have at least allowed your loyal customers to keep the regular price. What are you offering with the price increase? Will it increase the amount of times you can optimize your route? Will it stop deleting the wrong address? Will it stop scrambling the addresses around and shutting down every time I swipe to another app? How do you justify your price increase other than that ridiculous generic copy paste reply you are sending to everyone???.Ugh, Super AnnoyedVersion: 2019.10.26

✓ Internal navigationApp NEEDS internal navigation.Rmeof_1Version: 2021.09.171

✓ 13.49 was too expensive now it’s 20.. cancelledOverpriced.CccccvvvCVersion: 2023.08.031

✓ FrustratingI liked this app at first but now whenever I try to optimize routes with differing first and final stops (not adding or removing any and below 120 stop maximum) it gives me an error message randomly and WILL NOT LET ME OPTIMIZE ANY MORE ROUTES! A pop up message saying “Account Limit: The daily quota of total optimized stops has been executed.” WHAT DOES THIS EVEN MEAN?! I pay the yearly subscription fee so WHY am I unable to use the app I PAY FOR?! I’m under the 120 stops maximum so I should be able to optimize my route any way I see fit without hitting “my stop limit” It is so incredibly frustrating and makes me want to cancel my subscription and find a new navigation app since I’ve wasted so much time with this app not being able to optimize anymore..Annony12Version: 2023.08.031

✓ Was good value but too expensive for single person nowThis was a really good value when it first came out. I think I was paying seven bucks a month which was very very easily justified in my head but now it’s up around 20 and because nobody else in my company uses it. It’s become a great expense it’s easier just to use Google for free..RC25053Version: 2023.08.031

✓ NiceOverall like the app some minor updates such as location while if we need to skip some area or streets we can locate our location rather than zooming and looking for it while all the numbers are there..Keyurkapadia31Version: 2019.11.01

✓ Upgrading the appRoad warrior should have there own gps so it wont direct to 3rd party apps like google maps..it will be more easier for us to use especially if we have a lot of deliveries...Mr. pusoyVersion: 2023.04.281

✓ Was Best app for planning and managing routesBest app for planning and managing routes. And best support, quick and on to it. Update November 2019: 148% subscription price increase is too much for this road warrior. I understand a price increase but this is a rort! I’m out!.DeepK7Version: 2019.10.26

✓ Map updateApple needs to be told to update their maps. At times it shows me delivering to an address via the back lane. They have be delivering to a construction zone and I know that building has been there for a couple years. “New construction “ neighborhoods that have been established for a few years. Addresses may now be recognized in those areas..BrickmannertVersion: 2022.11.031

✓ Good app —Please add a feature that allows me to move on to my next stop without having to manually select it. I wish it seamlessly switched to my next destination once I’ve reached the previous one. This way I can stay on the road and make my deliveries without having to ever touch my phone..Cheese5auceVersion: 2021.09.171

✓ So close, yet so farThis is in theory a good app, but there are some limitations. The main three things that make this get such a low rating are the daily limit on optimizing routes (with a route that doesn't have a set number of stops nor are they the same stops every day, you have to optimize multiple times to get a decent stop order.), the 120 stop limit on uploading (there are many days when I have 130 or even upwards of 150 stops), and the fact that while Roadwarrior claims their app works with Ontrac/Lasership deliveries, you *must* use RoadWarrior's formatting for the spreadsheet and cannot use the spreadsheet exported by Elli, the app that Ontrac/Lasership uses to mark packages as delivered. I was hoping this would be a semi replacement for Elli because that app's route optimization is awful, but having to manually reformat the spreadsheet Elli exports to match RoadWarrior's format is too much hassle, basically requiring a full Excel setup on a laptop to make it not incredibly tedious. Nevermind that you can't even upload spreadsheets directly in the app and must use the website which is horrifically unoptimized for mobile devices..ForgottenGlory36Version: 2023.08.031

✓ Time to say goodbyeI’ve been using this app for 2 years and I’ve absolutely loved it, it made my job a breeze, but unfortunately for the past few months it has constantly been crashing, the service has been amazing with replies to emails straight away but the Crashing still persists, so it is with great sadness that I have to say goodbye.Aphex3030Version: 2018.06.27

✓ Not bad, not badNot bad not bad, if there was a stop complete and auto route the next stop right away it would be more beneficial..Markus259Version: 2021.09.171

✓ Roadwarrier (paid version 15$/month)Will do the job for 1 day, better then just google maps typing adresses all day long but as an app to work with everyday, AVOID! It’s unreliable at best, the route makes no sense and and it toggles from google maps in the app in a weird and un Circuit and all the others are way better take it from me..Aaaaaaaaaaaaaa111Version: 2023.01.091

✓ TerribleI have had an issue where I made a typo and mistakenly created a pro account with the wrong email and I have not been able to delete the account. Somehow, Road Warrior allowed me to create an account with an email that doesn’t exist. I keep emailing support and they tell me to delete it via Apple but it’s not linked to any Apple ID! Support only responds once with the same copy and paste response. So I’m stuck with a Road Warrior account that doesn’t work. There’s no other way to delete it. How is it possible that Road Warrior doesn’t have the power to delete an account? It would be a great if customers were taken care of. Especially if we’re paying $9.99 a month..XAngiexVersion: 2021.12.171

✓ PLEASE ADD A SEARCH BARI’m just sick of going through the list to find my regular clients. I have above 100+ clients and not using them all daily I would like to optimise my routine as quickly as possible. Being able to search names of clients along with their addresses would make managing and optimising certain routine much easier. Instead of spending 30mins+ scrolling through all my clients to find all the ones of the day..KewleemVersion: 2022.02.141

✓ WAS the best appIt’s been weeks and I have contacted support team, they have yet to fix it. It longer optimizes the best route when marking a final stop! makes you go in circles Me + 3 of my drivers are pro members and unfortunately we have to look for a new app.Omzz89Version: 2022.02.141

✓ Could be 5starI would give this app 5star if while using the app going from one stop to next wish the screen would move as I move I have to use this app for work and I hate using my phone while driving and I have to always readjust map when I’m following the route . Should have it navigate map to move while current location moves.FireGoddess1495Version: 2022.11.031

✓ Its getting worse day by dayI used this app for 3 years and I can confidently say the app got worse over time while they increased the price! It messes up addresses, pulls to completely different countries and does not update new addresses from Google Maps..Blue-stickVersion: 2023.12.271

✓ RoadWarriorIt’s a great app wish it was a bit more user friendly on PC. Also wish that I could add more locations..HeadsOtailsVersion: 2023.08.031

✓ Support service hopelessApp is good, support service is absolutely useless. It’s been a week and still haven’t received a password reset link or and reply. Using this app for work. Looking at cancelling my subscription due to the useless support service..8645788Version: 2023.06.061

RoadWarrior Route Planner works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact RoadWarrior Route Planner.