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Black Diamond Casino Slots App Complaints & User Negative Comments 2024
Black Diamond Casino Slots app received 56 complaints, negative comments and reviews by users. Have you ever had a bad experience using Black Diamond Casino Slots? Can you share your negative thoughts about black diamond casino slots?
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Black Diamond Casino Slots for Negative User Reviews
✓ Lost all levelsI’ve been playing a lot of the zynga slots for a few years and gave it up for awhile and recently loaded them all back. All my other zynga slots retrieved my information when I connected to Facebook except black diamond. I’ve sent so many messages to them and I keep getting the same response. I’m constantly repeating myself in the messages. I can’t tell them enough I don’t have a different email or Facebook but yet they keep asking me to give them another email if I have one. I’ve been messaging and dealing with three different people and none of them can comprehend what I’m saying. I was in the 300s and it made me start over at level 1. This is the only zynga slot I ever had problems with. The game would always crash or not load and I’m always on WiFi and it’s the only game that does that. This game use to be fun to play but I think they have a bunch of idiots that work there that can’t fix a problem and don’t understand anything being told to them..Version: 1.5.22
✓ Horrible oddsThe slots were awesome the 1st. day. I actually was ahead and enjoyed the games. 2nd. day no wins, no free spins, no bonus. Lowest bets are ridiculous, most at 25 million. Absolutely sucks and I deleted app a couple of days in after seeing how rigged it is. Also the cost of buying coins is laughable. Don’t waste your time with this one..Version: 1.5.57
✓ Mostly Fun (as others have said)What I really don’t like about this casino app is when the “Race to Riches” is controlling the way you play. I decided to join in and played for one month. I felt like I played long enough and wanted to leave the “race”. It doesn’t allow you to leave the race to play the casino machines in normal mode. Not to mention your placement drops when you don’t play! It would be great if the makers would change this so that you can leave the race to do what you like without loosing placement. After all, I spent countless chips to earn the placement I originally had. On a positive note- this game has plenty of choices for different casino “machines” to play. With those numerous choices, I have a handful of favorite machines!.Version: 1.5.04
✓ Fix the internet connectionLike i said on the title i was buying credits on this up but the connection always saying i got no net or no internet comnection found fix the damn app please..Version: 1.4.18
✓ Total CrapBe prepared if you get this to get hits for the first month or so, but after that you will get nothing but your daily and hourly check in bonuses,maybe you can get a small hit out of that once in a while, but don’t expect to be able to play more than 10 minutes before you are out of tokens unless you are willing to buy fake tokens with real money hoping to win more fake tokens that are worth nothing.Version: 1.5.20
✓ Black diamond casinoLots of fun to play, decent hourly credits, great games,enjoy.Version: 1.5.10
✓ Freezes a lotIt's a good game plenty to choose from it freezes a lot and app shuts down mid spin quite a bit which usually means loosing coins for that spin and missing out on whatever return there might be. Payouts are pretty low too. Needs a bit of work but has fun possibilities..Version: 1.2.91
✓ Not connectingSince last update this app only connects every second or third day and it takes not seconds but minutes to connect when it does. So frustrating..Version: 1.5.60
✓ ScamAll the same principe of games . 99% of you have a bonus or big bonus . No chance to have bonus games or free slot .. run run run.Version: 1.4.85
✓ Crashes too many timeThis is a great game with great prizes, but not all the opened games start up. When selecting the Play Now game option, it appears to be loading but closes the entire app just as it gets to the end of the download. It appears to be an issue for a few other users as well..Version: 1.2.14
✓ Black diamond casino slotsThis app has few bonuses. When you pick up your coins they are often gone in minutes. No playing time. No fun. Sucks..Version: 1.3.75
✓ Games are interestingThe games are good but you don't win often and you loose all your money too quick, only good if you save your bonus money for a week and then you can play for longer than 10 mins...Version: 1.2.86
✓ Mostly fun but....I like the variety of games available. The movie and TV themed are my favorites. What I don’t really care for are the so called “magic spins”. Yes they are free spins - unless you choose to pay for them - but honestly, WHY BOTHER to offer them at all? I usually bet an amount high enough to receive a key to all 3 chests, which is never less than 3 million tokens per spin. But, these “magic spins” don’t compare to my usual spins at all. They bet maybe 25,000 tokens per spin so my “winnings” end up being less than 2 million tokens for up to 15 spins! That’s not even worth 1 spin. Yet I have to sit and wait for these spins to run through so I can collect practically NOTHING!! They’re a WASTE OF TIME! And what idiot would actually pay $4.99 for 2 million tokens? Seems to me the only thing “magic” about them is their name. It wouldn’t bother me one bit if the “magic spins” did some real magic and just Disappeared.Version: 1.4.18
✓ BD CasinoHave been playing for a pretty long time and always enjoyed the variety of games, the payout’s can be really great at times BUT since they started this tournament thing I try to enter, get 2-4 spins in and the constant spinning starts then get that “Check your internet connection” BS message..Has been happening for about 3 days now and now this morning when I try to collect 2 hr coins it starts to open, freezes and no coins? I power off and on my phone, come back and nope no coins...So listen BD Casino if you’re doing maintenance on the site take the app down OR if you’re not able to accommodate the amount of people playing and crashing the app FIX IT!! I’ve lost so much money over the past few days..Not cool.Version: 1.4.51
✓ Bad slotsNow worth playing did not last more. Than 1 minute rubbish not even worth 1 star.Version: 1.3.89
✓ Worst zynga slot gameTheir used to be free spins... hourly bonus coin select and vip and high roller world ever since they put the story stuff in game has gone to crap constantly stuck in their stupid story mode no way to get out of it to collect hourly bonus or magic spins for free coins only way to get coins now is to buy them or friend gifts... also hate the story mode hate having to click a million times to just get to a slot machine worst addition ever..Version: 1.5.01
✓ SirGame won't open since new upgrade.Version: 1.4.86
✓ Terrible upgrade. Don’t do it!Whoever thought changing this app was a good idea was not a regular on this app. It’s okay the app owners want to make money. Now it’s just greed. Ugh. Added a bunch of pop ups. And they are not good pop ups. The regular daily “free play” has been reduced to about 1/5 the previous amount. I’m not going to buy coins. For years this has been the only good slot. And I didn’t mind the mandatory promo videos. If I could undo the upgrade, I would..Version: 1.5.36
✓ So angryI loved playing Black Diamond Slots for years - NOT THE STORIES ONE. They have a TECHNICAL ISSUE AND I LOSE MY YEARS OF LEVELS AND THE SLOTS THEMSELVES! Have asked them to restore my account but they are taking their sweet time getting the issue resolved and I cannot play until they do. I WILL REDO THIS REVIEW IF AND WHEN THEY DECIDE TO RESTORE MY ACCOUNT!.Version: 1.5.02
✓ Can’t update, can’t playLove this game but it makes you update upon opening & brings you to store but updating isn’t an option. Unable to get into game.Version: 1.4.34
✓ Great gameHad a rough start with purchasing but customer care is pretty good. Love the Munsters slot...'Herman goes wild". Brings back vivid memories of growing up watching the Munsters. It’s now October ‘19 and black diamond took away the free spins by adding a stupid story game. What a huge mistake...I wish there was a way to turn off the stories...it’s so dumb I don’t even want to see it!! My stars are now dropping from 5 to 3.Version: 1.4.91
✓ MrAnother stupid game waist of time and data💤.Version: 1.4.28
✓ Too many ads, minimum bet too expensiveApp forces you to bet too much money to play games. You lose your coins too fast and they want you to purchase coins for real money. Too many ads popping up asking you to buy coins. Unfortunately this is what caused me to delete this app. I actually really liked the game too! The graphics are stellar, the slots are enjoyable. I would rather pay an up front cost for the game and be able to play all of the slots rather than pay for coins. If this changes in the future, I will be back..Version: 1.4.18
✓ The Jungle Flips is not Paying out Correctly!I reported this last week and have not gotten a resolve nor my correct payout of coins. I was 1st place winner and was to receive 14T in coins and only got 14M. That is false advertisement at best! I see that you are running the same game of Jungle Flips again this week promising the same rewards: 1st place 14T; 2nd place 8T and 3rd place 4T. How can you run this game again and have not corrected the first issue I reported last week?.Version: 1.5.74
✓ Freezes all the timeThis freezes every single time I level up. I have to close it and reload it to play again..Version: 1.4.34
✓ Great graphics however bonuses/free spins are rareWe've played many other sites however zynga's are the best. Payouts are more than generous. We have never encountered any technical problems. Moreover the graphics are amazing. I've deleted almost all other sites since they fail to award bonuses or free spins. Thank you Zynga for providing hours of awesome entertainment 2nd review. We continue to rate this zynga site 5-stars. Payouts are fair and graphics top any other site. Thanks again.Version: 1.4.05
✓ SadThe app keeps giving me error messages. The game is fun, but this glitch is irritating. Also when I first started playing, there were much better slot games, they take them away as soon as I start enjoying it. 2023 Update: game doesn’t glitch as much anymore! But the available games are boring. They’ve taken away pretty much every game I used to love playing. A couple of years ago the game selection began going downhill fast..Version: 1.5.66
✓ Black DiamondFeeling very disappointed. Can't get app to open. It keeps telling me there is no internet connection or wifi connection yet all my other apps open. Usually enjoy playing but lately with the app not opening I'm on the verge of deleting it. No use having it if i can't play.Version: 1.3.96
✓ Waste of timeTottaly a waste of time very hard to get a bonus and when u do u get 7 free spins on most games payouts are really rubbish they told me it pays out like a real slot machines. It’s only a game u don’t win real money and when u lose all your coins they expect u to buy more . Total scam.Version: 1.4.98
✓ Crash city 😩Really liked the look of the game and already play hit it rich which is a brilliant game , however download this one and constantly keeps crashing , so disappointed as the games are good , please sort it out zynga 😡.Version: 1.2.08
✓ DisappointingI used to really enjoy playing this game. There are different themed slots & great graphics. Winning was frequent as were free spins & other bonuses during play. I was always able to keep my coins between 300M-100M while placing 1M-2M bets. At one point I caught a big winning streak & accumulated 2B coins. However, since that streak about 2 months ago, I haven’t been able to win at all & lost the 2B coins in less than 30 min while continuing to bet the same. Certain slots will claim more frequent free spins but even after 20 min of play, no free spins are awarded. Coins that are won are far less than the bet that was made & therefore impossible to accumulate. This was once one of my favorite games & now I find myself asking why I even bother to keep playing. I completely expect to lose sometimes but to play for weeks & never win only makes me not want to play at all..Version: 1.4.05
✓ As of Nov 2, 2023, will not launch on iOS 12.5.7 on iPad mini 2Can’t launch Black Diamond Casino to collect hourly bonus since the introduction of that ‘Genie lamp’. I cannot get the app to stay active long enough on this iPad mini 2 to even contact support from inside the app. I guess this device and iOS is no longer supported. What a shame..Version: 1.5.72
✓ ExpensiveI did enjoy playing the games my favourite is sandy and Danny back at school, but your games are expensive, especially in Australia, your free spins and features, are definitely too far apart and do not yield ANYTHING. This takes enjoyment, excitement and wanting to play more away. I am better spending money and time on different slots..Version: 1.4.98
✓ DATA OVERAGEJust noticed that this app uses SOOOOOO MUCH DATA!!! I only ever play one machine too!!! I wondered why the loading screen is displayed for ~30 seconds every single time, and seemingly lags multiple times as data or whatnot is handled on the main thread. What are you downloading on launch? Cache the machines!!!.Version: 1.4.63
✓ THIS GAME CANNOT BE TRUSTED!I had almost 1.95 BILLION credits built up on my account. Recently while playing, the app malfunctioned during a spin, and would not stop spinning. I had to close the app and re-open it to stop the spinning. After re-opening the app, I gazed down at the balance, and noticed that over 1.5 billion credits had vanished! I contacted "customer support" who conveniently denied any wrong-doing, and WOULD NOT replace or re-instate any missing credits. This is the second time that I have lost a great number of credits through no fault of my own without replacement by "customer service". I will NEVER load or play this app any longer. I suggest you don't either..Version: 1.4.51
✓ DevelopersDevelopers never respond to crashes etc. i guess they make too much money and are above it all. Really arrogant..Version: 1.4.95
✓ Not happyThis app needs fixing I can’t open unless I go into my app page and open there. This is an inconvenience to me because I cant get my Dailey Bonus. Not happy please fix or I will just delete it..Version: 1.4.18
✓ DisappointedWhen the app works it is great. But recently it keeps crashing, freezing and won’t load. Whatever updates have been done are crap and needs to be looked at. It keeps interrupting with return to main lobby for the new exciting updates. When you get there it says sorry and asks if you want to return to the game you was playing. Come on get your act together..Version: 1.5.08
✓ Disappointed fanPlaying 2 years just become a top fan! Since then nearly 2weeks can't win just chews up all my credits even after making a decent purchase... Nearly over it so much for being a top fan... Beware of being a top fan!!!.Version: 1.4.85
✓ Ridiculous GameMajor fixes required , you don’t get free coins daily either that or it’s not working and even though I am logged in with Facebook if your friends don’t play the game there is no way to get coins to continue to play .so unless you are prepared to spend a lot of real money the game is useless also loyalty points don’t add correctly and the storyline’s are tedious.Version: 1.5.00
✓ It's good, but could be betterYeah it's not a bad game, but seriously it don't like giving you free games much. Maybe once a month. And a heap of times I've lost the Magic Spins heaps of times because it freezes and then you gotta close the game and restart it and you loose it all..Version: 1.3.24
✓ ProblemeImpossible d’ouvrir ça me referme immédiatement.Version: 1.5.74
✓ BoringUsed to be one of my favorite games. Spent tons and things have changed a lot on winnings. Kind of disappointed in all the zinga games. Used to have great hits even on high bets. That’s why I didn’t mind buying coins. I guess fun things don’t last forever. Too bad. Maybe some day it will start paying again. Dislike all the extra games bc bet requirements are too high..Version: 1.5.47
✓ After update lost 300 million, over 200 loses 100 to the houseWho in there ever right mind would ever spend a single nickel on this program? You would have to be foolish save yourself the aggravation and just mail them a check cause you’re not going to win anyway. Love the game prior but a lot of the games were deleted. I would have better luck in a real casino because at least it’s regulated and they can’t really cheat the algorithm of the slot machine because there are restrictions. Here it seems that the pay back after the update is 100% to the house. Just mail them a check the three card Monty is always going to win. I am a professional gambler and understand about the algorithm of slot machines. I’ve had this game for a very long time and I understand about the ups and downs and slap machines but it seems The algorithm has been fixed for 100% wins in a very short time without even giving yourself the customer enjoyment of the money. Very disappointing.Version: 1.4.75
✓ I don’t recommendThey don’t pay out the coins you win in Jungle flip.Version: 1.5.66
✓ SuxHello it’s not real money you’re paying out! Be nice to win....Version: 1.4.75
✓ GCrap slots. Game freezes every spin..Version: 1.4.51
✓ This game is a jokeIf you want to feel like a total loser, this is the app to play. They also offer free spins to watch videos for free chips, but here lately it takes forever to get them. Waste of my time and battery on my iPad. When playing games, you get free spins, it pops up, game reload. Just a BIG hassle to play😪😪😪 VERY disappointing because when I first started playing this game, I loved it, but now it just a hassle to play. Not worth the headache. Their excuse is you’re having a streak of bad luck🤬🤬🤬.Version: 1.5.08
✓ CarmsHave only had this app a short time got up to 7 gems this morning got the daily double bonus went to spin where it was flashing and it then said not enough gems and closed down When I went back in not only was I back to six gems but my double bonus had disappeared also Not good enough This game won't last if you're going to rip players off.Version: 1
✓ App not respondingMy black diamond app keeps on failing to start.Version: 1.4.18
✓ All gamesThey spin far to fast it is sad because they are not bad games.Version: 1.4.73
✓ I use to love this app/gameFew months ago I was enjoying playing the game, but recently it change and I hate the fact that it never give you free spin anymore, and the game keep crashing when it almost got the free spin and you lost your chips, even it’s a server problem, they don’t give you the chips back. I wish they fix the bug and let’s the machine roll, it looks like they are trying to make you not win. So sad..Version: 1.5.30
✓ Zynga lost its ZingI dowloaded this because it looks like it would be a great game however have deleted it after spending half an hour trying to open a slot. Tried 3 times and nothing. I play Wizard of Oz slots with no problems but this is a bummer. Maybe if Zynga stopped the freezing and the long download times it might be enjoyable but ive yet to find out because it wont load. So not happy!.Version: 1.2.14
✓ Stories are lameSo long story short I was quite high level even verified with fb my restore account was correct yet they force me through this bs stories stuff and best they did was upped my level yet I’m still stuck with 10 boring machines I have all my same friends same vip ruby almost diamond and yet they can’t tell me or fix my account so I have access to all I used to I’m highly frustrated I’ve done the dumb stories like 6x each still no new unlocks so what gives this game was amazing my favorite slots game but locked lit of all my games but 10 starters no thanks so bored fix it.Version: 1.4.98
✓ Used to be a lot betterI have never had as many technical problems on a game than I have with this. Half the time it won’t load so you are forced to hit reset five times and even then you aren’t always going to get it to open. Also highly disappointed in the amounts of wins. After level 50, I noticed a very big difference in the frequency of wins. And I don’t mean big wins, I mean any payout in general. As someone who purchases coin packages, you would think you’d get more. Played a game the other day and spun over twenty times before a win. And it was not even half my bet. Very disappointed in the changes I’ve noticed the past month..Version: 1.4.18
✓ Good to bad very quickGames pay every once in a while , then nothing at all no matter which game you play or bet , they want you to buy coins whenever you get to that point which is constant .... waste of time.Version: 1.4.51
🙂 Black Diamond Casino Slots Positive Reviews
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⛔ Black Diamond Casino Slots Problems
