Vivid Seats | Buy Tickets App Positive ReviewsVivid Seats

Vivid Seats | Buy Tickets Positive Reviews

4.7
4.7342 star

Total 21 Positive Reviews

Vivid Seats | Buy Tickets App User Positive Comments 2024

Vivid Seats | Buy Tickets app received 21 positive comments and reviews by users. Can you share your positive thoughts about vivid seats | buy tickets?

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Vivid Seats | Buy Tickets for Positive User Reviews

TicketsThe app doesn’t let you see what seat numbers the tickets are. So you don’t know if you are sitting together are not..Version: 151.0

Just wanted to say thank you!A few days ago I reported that the app kept crashing. I deleted the app, paused a couple of days and reloaded. I did notice the user experience was a little different than before. Whether the issue was on my end or a true bug, I just wanted to thank you for acknowledging my challenge as an end user and reporting the feedback that I gave to the team. That, in itself, is a really big deal when it comes to customer service and the end user experience. Being a Developer or an Engineer can often be a “thankless” job so I just want to take some time to let the team know that there ARE folks out here that see you and we really do appreciate all the countless hours you put in to make the app world go around. I am happy to report that my user experience has improved and the app is now working as expected. I can see my tickets! Rock On Vivid Seats Dev Team and all teams involved 🤘🏼🤘🏼..Version: 2022.28.0

So far so good!Made purchase and tickets transferred immediately. Although it seems the instalment program is for USA residents only, but it doesn’t say anything in an easy to find place…..Version: 2022.36.0

What a difference great customer service can makeI purchased tickets over a year ago through Vivid Seats. I thought I bought front row in the balcony. Turns out, that was not the case. I bought AA tickets rather than A. I initially complained to a customer service representative. She informed me that it was my fault for not checking earlier. I became increasingly frustrated. I spoke with another customer service representative and they made it worse. I wrote a review on the Apple App Store over a year ago and still no resolution. I sent another review on the App Store after another poor interaction and someone actually read my review and addressed the situation honestly and kindly. They informed me that I was mistaken and apologized for the poor customer service in the past. I thank Vivid Seats for eventually getting it right. I made the mistake. I am willing to own up to it. I will once again use Vivid Seats to purchase tickets..Version: 2023.60.0

Easy to use app and fees are better than competitiveI have used Vivid Seats dozens of times to purchase tickets to my favorite sports teams and artists. I love Vivid Seats because they make the ticket purchasing and delivery process so streamlined I can buy tickets to Cubs and Bears games up until minutes before the game. They do a good job of showing you if the ticket is an instant download, mobile ticket, or shipped ticket so you know right away what you will be getting. I also like that they have views from sections in lots of stadiums. It helps me get a sense of where every seat is and if it is worth the listed price. Lastly, and arguably most importantly, I am always sure to compare prices at checkout rather than the listed price because all of these secondary ticket companies list their fees and service charges differently at the end of the process. At checkout, Vivid Seats is usually the cheapest option as their service charges are always lower than competitors like StubHub and SeatGeek. I will continue to use Vivid as my primary source of tickets because of all these factors..Version: 66.0

Dave EvansEasy to set up app.Version: 121.0

Rewards ProgramI have seen a few bad reviews and I wanted to say that I have had zero problems with Vivid seats I have always had my tickets sent to me in time. I also love the rewards program! Every 10 tickets you get a credit with the average piece of those 10 tickets!.Version: 2024.77.0

Love this appMy go to for all events!.Version: 2022.27.0

Great optionsReally good variety of things to book and do! 5 stars!!.Version: 76.0

Pink concert as promised!I would first like to say that I was extremely nervous after reading some of the reviews that I would not get the tickets as promised and that my concert experience would be disappointing because my seats were not as promised! I worried for nothing and shame on those people that wrote those negative comments… I can only think that maybe they are competitors and trying to tear people away from purchasing their tickets on Vivid Seats. Vivid Seat is an extremely exceptional app. I arrived at the concert with my printed receipts as well as my app ready to go with just my thumbprint. It was easy Peezy! The seats were perfect and I can’t wait to go to the Rolling Stones that I also purchased on Vivid Seats. If you have any doubts let me assure you that Vivid Seat is the right app to use for any concert! Thank you so much Vivid Seat. And no, I was not paid for this review, it’s all true..Version: 87.0

Great App - but scalpers are atrocious with pricing100% verified purchase helps with weeding out the fakes, but the pricing is just unbearable sometimes..Version: 2022.40.0

SeamusThat was easy to use and my tickets can be collected Thanks.Version: 112.0

Tony BuckleyFirst time user - All rather painless.Version: 123.0

Cool! I bought my ticketAmazing ! I bought the tickets to bts.Version: 46.0

Not internationally literateThe app was easy to use in most regards; however I am booking tickets from Australia. The app wouldn't recognise the + sign for my mobile number which is used preceding the country code of 61. I was left unsure that I was legitimately booking tickets; I hope it works!!.Version: 27.0

RogerI have purchased tickets for two events in January 2023 it was very easy..Version: 2022.43.1

Contacting vividCustomer service is one of worst I’ve e bet come across, definatly will not be purchasing any more tickets here.Version: 120.0

ExceptionalI have had nothing but exceptional service this season. Quality & value by far the best..Version: 2024.77.0

Las Vegas BabyAwesome to deal with, quick delivery, never disappoint!.Version: 2022.30.0

Worked wellWas after baseball tickets in NY and got onto this. Easy to arrange but then sceptical after reading reviews. Tickets arrived and after minor issue downloading all worked out as planned. Worth checking out..Version: 56.0

Good deals to be foundI often use Vivid , easy to use … and prices are always competitive. Thank you.Version: 2022.28.0


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