HelloFresh App SupportHelloFresh

HelloFresh App Support

4.44522 star

Total 36,781 Ratings

Description of HelloFresh

Every week, HelloFresh delivers a box of delicious recipes and the exact amount of fresh ingredients you need to cook them at home. Cooking healthy meals has never been so easy!

In our App you will find:

∙Thousands of delicious recipes that you can discover, sort, save to your favorites, rank, and share with your friends and family.
∙Cooking videos with tips and tricks, along with step-by-step guides to help you cook your meals.
∙A flexible online account where you can easily choose your meals or change your subscription settings at any time.
∙When you finish preparing your recipe, you can sync the nutritional info with your Health app using HealthKit to track your nutritional intake. (iPhone only)

Why is HelloFresh going to make your life tastier?

--We create amazing recipes--
Every week, our chefs create amazing recipes for you that are easy to prepare. Our meals are interesting yet simple. And we ensure that your diet is balanced and varied.

--We do the shopping for you--
Tired of wasting time at the grocery store? We do it all for you; from creating the recipes and planning the meals, to grocery shopping and even delivering all of the pre-measured ingredients right to your door!

--Free Delivery!--
We deliver everything straight to your door.

--You prepare delicious meals in your own home--
With our quick, easy recipes, you won’t need any fancy equipment or techniques. Our mission is to help you get nutritious and delicious meals on the table, in no time.

What are our customers saying?

∙"Everyone in my family loves the dinners and the flavors. Can't imagine dinner without Hello Fresh now!" @Intellijenn
∙"Hello fresh has been a lifesaver for me! With having college kids home this summer and working a full-time job. I have loved having my meals planned and at my door every week!" @Richelay
∙"The HelloFresh service is wonderful, the meals are really good and usually very satisfying" @eddiem24
∙"I am finally learning to cook real meals! And the app has made it so easy for me to manage my account while away from the computer." @Chivies


If you need help or have any suggestion, email us at [email protected] We'd love to hear from you. Follow us on Facebook (fb.com/hellofreshUS) and Twitter (@hellofreshUS). If you like the service, please take a few minutes to review our app.

HelloFresh App User Reviews

What do you think about HelloFresh app? Ask the appsupports.co community a question about HelloFresh!

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HelloFresh Pros

2+ years of tasty mealsWe receive the vegetarian box for two people. 3 meals per week suits us as we are not dedicated vegetarians but were wanting to reduce our red meat intake and increase vegetables. The use of fresh herbs and spices in most meals gives us a delicious meal every time. We have NEVER been disappointed. The step by step preparation guide is very easy to follow but I have not yet been able to serve the meal in the suggested prep/cook time. We need an extra 20 minutes. I enjoy the zero food wastage. If there is any of the meal leftover, it freezes well for lunches on another day. Skipping weeks is easy to do and reduced trips to the supermarket results in reduced spending..DMC3002Version: 3.37

Food reviewWe have been very optimistic ally pleased with almost every dinner that we have received so far ! Only one box was delivered late amd the food had sat out so long the bags were melted and we pretty much had to throw the whole thing away. Other than a few items missing here and there and food cards not being put in the boxes. The food itself overwhelmingly exceeded what we ever expected. It is absolutely delicious. I would recommend this to any one I know. I thought it was kind of pricey at first but soon realized I was barely going to the market and when I did I ran in and out and followed my list and that saved me a ton of money. Also we used to eat out a lot because we were never prepared and now we have everything always prepared at our fingertips and ready to goAnf you can choose how long you want your meal to take on how hard of a day you have had and they are all as equally delicious. I am usually very stingy with my stars but even with the few mishaps I’m still giving them 5*! Great idea, great food, great value and great job getting your family around the table again!!!.SuzannehVersion: 21.14

HelloFresh Cons

So much better for your life... if only the app behavedNormally a great app, but closes every time I try to change my box size. Other than that, the meals are delicious!!!! You get a wide variety and it is so convenient..Mrs-ReevesVersion: 20.35

Not worth the priceThe food itself is okay, nothing amazing. However, I was charged for a subscription I had cancelled which is absolutely unfair. I talked to customer service and they were extremely unhelpful so now I’m stuck with an extra charge for something I never wanted. I didn’t even get to pick the meals I am getting delivered to me. Very unsatisfied..Susana_G-pVersion: 3.29

Is HelloFresh legit?

Yes. HelloFresh is legit, but not 100% legit to us. This conclusion was arrived at by running over 36,781 HelloFresh user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for HelloFresh is 79.9/100.

Is HelloFresh safe?

Yes. HelloFresh is quiet safe to use. This is based on our NLP analysis of over 36,781 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.4/5. AppSupports Safety Score for HelloFresh is 84.4/100.

HelloFresh Screenshots

  • HelloFresh iphone screenshot 1
  • HelloFresh iphone screenshot 2
  • HelloFresh iphone screenshot 3
  • HelloFresh iphone screenshot 4

Product details of HelloFresh

App Name:
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
Food & Drink, Lifestyle
App Size:
119.93 MB
Bundle Id:
Relase Date:
27 July 2015, Monday
Last Update:
09 September 2021, Thursday - 12:52
IOS 12.4 or later

HelloFresh 21.36 Update Note
✱ Version History

• This release includes some sweet stability improvements.