Shipt: Same Day Delivery App Positive Reviews

Shipt: Same Day Delivery App App User Positive Comments 2024

Shipt: Same Day Delivery App app received 22 positive comments and reviews by users. Can you share your positive thoughts about shipt: same day delivery app?

Shipt: Same Day Delivery App for Positive User Reviews

✓ Redner’s and ShiptRedner’s Market has the best prices and everything you could need in a Supermarket. Once I found out I was able to have Redner’s personally delivered at a time of my convenience , I signed up immediately. It truly was a dream come true. Signing up for a Shipt membership was a no “brainer.” The Shipt shoppers go above and beyond for their customers. They can call or text when they are in the store , they ask you about available substitutions , and if something is not on the website they allow you to comment and say what you need. I needed some deli sliced capocollo and they made it happen. I am 100% satisfied with the service Shipt offers. Redner’s Market does everything they can for their valued guests , Shipt and Redner’s make life a little easier during these tough times. Thank you Shipt and Redner’s !.RipcurL3x3Version: 2.141.1

✓ I once took Shipt quality for granted. Never again!I was an early Shipt user, but I tried Instacart for a while and I HAD to come back to Shipt. The shoppers are always great and make life easier! You’d be surprised how counterproductive and even disruptive shopping services can be when you end up disputing every order. I won’t take Shipt for granted again especially in new mom life. Thanks so much!!!! Worst Instacart story: shopper buys the wrong item for 90% of my order including buying a jumbo box of size 3 diapers instead of size N for my newborn and giving me a shrimp skillet meal instead of chicken when I had to feed kids that were allergic to seafood 😩 If you’re struggling with other services there’s hope with Shipt!!!!.JeseekiaVersion: 2.165

✓ Shipt through Target AppI used Shipt throughout the pandemic and the shoppers I had were amazing and even ended up getting the same few on multiple occasions. Very personable and attentive. They made me feel like I was in store with them and were prompt to tell me if the store was out of stock with anything. Overall, pleasant experience and quality shoppers That being said, I moved states and had poor experiences with half the shoppers. One didn’t let me know they were shopping and had no idea they delivered. I prefer to gather groceries quickly so potential porch theft can be avoided as well as avoiding spoiling food I just paid for. I also don’t understand why I’m asked if I need anything else but then can’t add to the order on either end. I like how shoppers can text you but find it strange that you can’t reach out to them so you have to rely on them contacting you first throughout the process. Ultimately, I still enjoy the service. Pretty convenient for all sorts of situations.TinyhopsVersion: 2.128.2

✓ Single blind motherI was leery to join a membership that seemed so costly. I am so happy that I did join Shipt, because they are extremely professional and orders have always been delivered on time. The shoppers will contact you through texts to get suggestions for any substitutions for items that may be out of stock as well as to allow you to add items that you may have forgotten to put on the shopping list. I find their attention to detail to be exceptional! Also, anytime I have had a question that could not be answered on line, and have called the customer care line, I have found the customer care team to be kind, professional and very quick to resolve any issues. You absolutely cannot beat their customer service and their true devotion to excellence! I would definitely recommend shipped to anyone who needs their shopping taken care of by somebody else. It is extremely convenient and you have several choices of stores to choose from. Thank you shipped!!.Blind single momVersion: 2.78.0

✓ AwesomeI’m high risk for respiratory illness, work from home, and really don’t have time to shop. My husband is from the South and is very wary of driving in snow. We tried Shipt for the last few weeks because they offered a free 4 week trial. We have no complaints and nothing but praise. I’ve had 3 deliveries so far. Every shopper was courteous, let me know they were shopping my order, offered if I needed anything else, answered my texts, and was either on time or early!! They wore masks and met my husband at our garage door. We are so grateful for everything. This service is worth its weight in gold during these times. Most importantly, we are able to help people right here in our community have jobs. It’s costs a bit more than doing it ourselves but being safe is more important. If you have family that is home bound, get them a membership. And generously tip!! Shipt Shoppers are essential workers!! The app is amazing too. I can order through the Target app too, get my Cartwheel awards, use the offers, and use the Shipt app for other stores seemlessly. It even knows what I ordered through the Target app! 100% recommended by my family!!.Maryk4rlsVersion: 2.76.2

✓ It’s good for the most partI have had this app for 7 months. It is convenient especially having a husband, a new born and two kids. Sometimes it is hard shopping with everyone lol. In the beginning, I had no problems. Customer service have always been great. Lately, I noticed that the type of workers that are being hired have not met the standards of what I am used to. There is one shopper that is exceptional. She communicates, tell you if a product is not available and takes pictures of what is. Then, she makes you pick your substitutions. I even told her to buy something for herself from time to time. I chose her as my preferred shopper. One thing about this app, they so try their best to get your preferred shopper. Lastly, the shoppers that have been shopping for me doesn’t even tell you when they start shopping. They select their own substitutions. The also drop off the groceries and never tell you they arrived. I had one shopper replace my Oreo and Ahoy cookie treats for my kids with green dog treats 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️ (I’m still in awe). They substituted baby oil with lotion and picked up some type of pancakes that I never heard of to replace my Aunt Jamima. Other from that the $99 a year is cool if you shop over $35 for free shipping. However, if you are under that $35, you will be paying that $7 delivery fee regardless..JustuniqueVersion: 2.154.1

✓ So glad I switched to Shipt!Their system, people, communication, everything over all is head and shoulders above their competition. You get a text when they are on their way to the store(s); communication while shopping if they have questions; you get the proper substitutions instead of just grabbing something off the shelf; and their shoppers seem to care. Everyone who has shopped for me are clean-cut, friendly and caring people. The website with the store is easier to maneuver and you can also make a special request if you can’t find what you’re looking for. That has always either been fulfilled or they called/texted me. The reason I left Instacart was there was no recourse when the shopper would just grab what they thought it would be a good substitute. Then when I called to complain there was never a human, & any text I got back what is defensive in with a total lack of customer service..Leah in FlaVersion: 2.104.2

✓ Great ServiceShipt is an excellent shopping service. They are available basically when you need them. I have made an order I wanted in a hour, others in 4 to 5 hours and still others the next day or so. They have been there. I get what I order or the shopper who stays in contact as she sops makes suggestions for substitute products if what I want isn’t available. I can also tell them of an item I had forgotten to put on my list. It’s almost as if I’m in the store. I can’t shop for my husband and myself anymore but Shipt has taken care of that problem. The shoppers are great. They deserve the tips and you choose how much your giving them. I love most of my shoppers and I have some that repeatedly shop for me. I just love this company. They are beyond a God send. Thank you Shipt!.AggieforChristVersion: 2.112.0

✓ ADHD friendly!I have a family of 6 and get very overwhelmed/ anxious and mega distracted in the grocery stores. It takes longer than it “should” and more mental prep than it should to just go in the store haha! My neighbor suggested Shipt and I cannot tell you HOW MUCH I LOVE this service. During Covid when we all needed meds, just get on my phone and get an order together. Christmas dinner and simple times like Friday night sushi and snacks needed… JUST AWESOME for this last minute Mama. Also the app is streamline, easy to read and easy to navigate. Huge plus for my brain. Coupons offered and ability to write individual notes for each of the items is so great and helpful communication tool. The shoppers text and send pics… I truly have nothing at all negative to say. I LOVE Shipt. Rain or shine they come through. So grateful. Im so much more productive..NattyBonezVersion: 2.136.0

✓ Communication goes a long wayThe last time I ordered was not a good experience. The person who picked up my order…. Never communicated with me at all, in face, I ended up canceling my order because of the lack of it. I was really hesitant to try again… but, thought I would give it a second chance.. I was not disappointed! Theresa was very communicative with me from the moment she claimed my order to the moment she left my house. She let me know when they were out of certain items and made great substitutions. The only mistake was the milk…but that was totally on me. I didn’t specify that I wanted fat free. She brought a 2% …which was fine. She was very nice and quick. Definitely hope she will be available again next time I order. Happy customer 😊..NotTooShabbyTabbyVersion: 2.113.1

✓ Life SaverIf your doing life right you find that time is your greatest obstacle. Even is you a Master Planner you can’t plan for life. When I am busy with my family and all that life has to offer, I trust Shipt to help me do the shopping I don’t really have time for. There shoppers really care and take the time to shop as if you were there yourself. Have you even been going to the store for something you really need and can’t find it on the shelf? I have and it takes time to find an associate who can locate the item from the back room. My Shipt shopper takes that time and gives it to me. Shipt gives me extra time which to a single parent is everything. Thanks Shipt for being there for me whenever I need you. Carlos.TbeardaddieVersion: 2.101.2

✓ Awesome serviceSHIPT is an awesome service for someone who has trouble dealing with getting all the groceries from the car to the house, not to mention that it is a great time saver not to spend an hour or more in the grocery store. The yearly fee is reasonable and there is no delivery fee if your purchase is $35 or more. These days that will go in one bag! Some of my friends ask how I can let another person shop for me. It is easy. Just do your list and provide instructions. For example, get 3 green bananas and 1 ready to eat, get the latest date available on the milk, check that no eggs are broken, get the smallest salad cucumbers, get the asparagus with small stems and heads. You can specify to be notified if they are out of something and you want to provide a substitute. It takes a little while to do your first grocery list. After that you can take a previous list and edit it to buy again. Easy and I still have energy to put them away when they arrive..Sassy at 73Version: 2.169.1

✓ Seriously fine customer service!I’ve been using Shipt for over 2 years. Their shoppers are communicative and friendly and willing to go above and beyond to help you with anything—substitutes, an item you forgot to put on the list, or something that you think of at the last minute. I’m high-risk for COVID-19, and my shoppers are very thoughtful about placing my groceries on the porch. And their behind the scenes customer service people are quick to fix a mistake or overcharge. Their app makes it very easy to notify them and they respond quickly with polite and apologetic emails. I began using them when my husband was undergoing cancer treatments, and then the pandemic began and I already felt safe using them. I don’t think I’ll ever do grocery shopping again, regardless of what happens with the virus and vaccines. <3.CarmisteVersion: 2.69.0

✓ Old SchoolShipt was created quite some time ago, way before it was cool to deliver groceries— like years and years ago, so they have it together. Shipt has saved me *and my parents* this past year. The annual delivery subscription is really reasonable and there’s a year end holiday price, usually 😉. The one issue I have is the updates, or lack thereof, on stock in stores. The shoppers I’ve had do a great job adjusting and suggest, take pictures of the shelves, do whatever you ask, to make sure things are satisfactory, but it’d be helpful if they could get keep their systems more updated. I know it’s probably hard to do, especially this past year, but Shipt would be 😘perfection— IF you could get that all fixed. Also, I will add I called customer service for a couple of small things, and they were awesome. You can also DM them if you have a random question. That’s my novel on Shipt ☺️. Stay healthy everyone!.ADB1982Version: 2.86.1

✓ Love ShiptI have been using Shipt since the pandemic due to having Covid twice. I’m a nurse and during the pandemic worked in a Covid unit. I still care for Covid and now flu patients so I choose to not spread whatever virus of the season I may pick up while shopping. I use the service very frequently and I often get the same Shipt shoppers (Teresa and Mark.) I live in York, PA. These people have a game changer for me. Both Mark and Teresa go way beyond what they have to do my shopping. I am not exactly sure how to request them but they would be my go to shoppers every time if I could request them. I have had other shoppers also and all but 1 have been wonderful. For the people who say they have had bad experiences with their shoppers, their shoppers could take a lesson from Mark and Teresa. I do make sure they are well tipped as they provide a service that keeps me happy and my fridge full..Snoopkitty123Version: 2.165

✓ Overall Best Customer Service out thereThese are THE MOST COURTEOUS, CONSIDERATE, FRIENDLY shoppers/drivers out there. THEY ACTUALLY COMMUNICATE WITH YOU and go out of their way to find the correct items, and ask about substitution items when necessary. I don’t know what SHIPT’s new-hire screening and training process is, but more delivery services need to figure it out. My one & only complaint might be that sometimes one is shopping for multiple people at once, which is perfectly acceptable - even practical, but they don’t initially tell you when this is the case. So when you get a text telling you they’ve started shopping it’s surprising when it takes longer than you’d anticipate. Other than that, BEST SERVICE, BEST PEOPLE..JgcvycftVersion: 2.121.0

✓ ShoppingThere are always too many items that are NOT available. I don’t know how you pay yourYou pay your shoppers BUT this takes extra time from their shopping and perhaps is not so cost effective. But overall I do,love your service. I give my tip to the shopper in person that is why I have not been placing it on the account. Shipt: I am handicapped and so I am so,grateful for this service and the necessary help,it brings to,our home., I have been having problems lately with the password and just changed it for this order. Then I decided that I could accept the order earlier and wanted to leave a note as the weather just keeps getting worse. I was not able to get on again as it did not recognize the password I had just used for my order. I cannot afford to be without a shopping service so if I continue to have problems, where would I go to or call to seek assistance..Charlee426Version: 2.81.2

✓ First time userThis order was my intro to Shipt. In the past, I have used 2 other delivery services. Shipt was, by far, the best of them all. Your representative, Cheri, was absolutely amazing. I had more contact with her in this one trip than with all of the others in the past 6 months. She kept me informed about everything in my order, told me when she had picked my items and when she had completed. Texted me to see if there was anything else I needed. The most surprising thing was a text with her ETA. None of the previous deliveries had ever done anything like that before. When she brought my order, she didn’t just drop the bags and leave. She carefully unloaded everything and carefully placed it where I asked. I don’t know if she is a typical employee or not. Because of her, I have switched to Shipt for my future shopping needs. You are very fortunate to have an employee of her caliber..PSL SantaVersion: 2.76.2

✓ Shipt is and their shoppers are AWESOME!Our family had local shoppers that worked at the stores shop for us but unfortunately they don’t deliver. We found Shipt and have been using Shipt since and we have not been disappointed since! We absolutely love the shoppers who shop for us. They pay attention to EVERY detail, easy to navigate through app for shopping products or groceries, communication is on point and they are quick. I’ve even used Shipt to deliver groceries to a friend that was sick. We pay the annual fee for delivery instead of the $10 per delivery because we use Shipt so much and we definitely have gotten our moneys worth. Thank you Shipt shoppers and Shipt for making life a little easier..BlazewingVersion: 2.118.0

✓ Kind and Wonderful PersonMelissa went above and beyond today when she delivered to my mom in the hospital. She was so sweet and kind to my mom. She is a treasure and Shipt is very lucky to have her. She exhibited kindness and was a true human being. Thank you Melissa!!!.CCMango1Version: 2.25

✓ Service gets a 4, app pulls to 3Service could still use some refinements, biggest issue is the perpetual loop you get stuck in when your scheduled time is cancelled (sometimes repeatedly) and pushed, not until five minutes after the hour, requiring you to contact a call center which often has extended delays. Biggest complaint with the app is it doesn’t allow you to build a perpetual shopping list. Example: today you add 25 items to your cart, come back tomorrow to add 3 more items -and find your cart has dropped to 19 ... with no record of which items were removed. I’ve used Shipt through Meijer, and equally often find the Shipt app doesn’t show items that are otherwise available and in stock through the Meijer app. As a result I find shopping with Meijer app and shopper service is often more fluid and has become my go to..EWP VPVersion: 2.75.1

✓ Please fix your time windowsEvery time I order through Shipt my time gets pushed back this doesn’t happen with any other delivery app. I ordered at 5pm a shopper was assigned almost immediately now at 7:40 I’m being informed that the time is pushed back then if it gets pushed back again, the groceries I needed to feed my family tonight I can’t get that I’m ordering because I don’t currently have my car which is why your business is even successful, it’s super unprofessional to think that THAT is ok when people have memberships. Dont communicate with customers at the last minute if you absolutely need to push the time back but you guys have an issue with getting the time right in general and that needs to be handled I only went through Shipt today because they had Winn Dixie on their app but I usually go through instacart because they never push back the time into oblivion or until the next morning. What the he** am I going to do with yesterdays dinner coming at 8am when I ordered at 4pm the previous day?! FIX YOUR PUNCTUALITY..DISAPPOINTED DAY 1 IG USERVersion: 2.147.0