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Crypto Pro: Live Coin Tracker App Complaints & User Negative Comments 2024
Crypto Pro: Live Coin Tracker app received 48 complaints, negative comments and reviews by users. Have you ever had a bad experience using Crypto Pro: Live Coin Tracker? Can you share your negative thoughts about crypto pro: live coin tracker?
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Crypto Pro: Live Coin Tracker for Negative User Reviews
✓ News articles are dead linksA lot of the news articles are dead links and often lots of the same stories. The app itself if quite glitchy as well, over all not too bad. Messaged them about this and no reply. How difficult is it to add a link? Says a lot about crypto industry in general..Version: 5.7.0
✓ Poor Support/CommunicationI upgraded the app to take advantage of the premium features. It was supposed to be a 7 day free trial however I was charged immediately for the month. I have cancelled my subscription the same day and emailed, DM on Twitter and Instagram last week and I have had no response in regards to a refund..Version: 6.6.3
✓ Useless app unless you have only BitcoinCan’t see the name of any coins except Bitcoin , only logos. Pathetic useless. You can tell going through it has a lot of bot reviews. Well you have been warned. I could suggest another app but no not promoting others. Just stay away from this. Peace..Version: 7.0.9
✓ Interface full of hope yet inaccurate andFirst took a yearly subscription a while back when GOOD crypto wallet trackers offer was scarce. It was buggy back then. So decided not to renew. Decided to renew yearly sub a few weeks ago hoping they would have solved issues, a week into : MacOS app is extremely laggy, both IOS and Os app show inaccurate balances from certain exchanges despite going full API imports. IOS app keeps duplicating portfolios, sync problem maybe, so i need to regularly manually delete duplicates. Contacted support after a week into yearly subscription for a full refund. Received an automatic reply and nothing since then. I would not recommend this app based on my experience and unresponsive customer service. At this point i guess they can keep the yearly subscription, i would encourage you to take a look at Delta. Far more worth the money..Version: 6.6.3
✓ Lot of functionality in a messy appCrypto Pro lets you do a lot, especially if you get the subscription. Even on the free version you can see prices for any coin, access detailed stats, and see relevant articles. The app doesn't feel at home on macOS though. Lots of weird quirks, such as settings only being accessible from the app and not the menu bar; calling the menu bar icon a widget (which makes it hard to find in settings to enable it, bc you think you're looking for the option to enable the menu bar icon, not a widget); not having a collapsible sidebar; and many other nits/UX issues..Version: 6.9.7
✓ App doesn’t recognize all walletsThis app is the best I have tried that lets me link multiple exchange accounts using API keys and track them all under the same portfolio. I rate it 3 stars because for some reason it wont recognize my bittrex bch wallet. Every time I buy/sell bch on bittrex I have to enter the transaction manually to keep track of my investment otherwise the app just subtracts the $ amount from my portfolio’s value. For me this is a huge bug the developers must address. I also find the app to be very expensive. I am currently paying because the user interface is very good and being able to track all my wallets under the same portfolio is key but I don’t know if I will continue to pay $5 a month in the future..Version: 5.7.0
✓ Basically Good but possible bugMostly happy with app. Easy to see at a glance how things are going but portfolio tracking not as simple as I would hope. Not intuitive. Took awhile to discover I could add other currencies to report trades between coins. Still didn’t work smoothly and I gave up on that. Today I hit a new problem. Traded to all fiat on a coin and it won’t let me deduct the full amount. I had to use one less decimal than the real amount. I have tracked this on a spreadsheet as well and have gone over the numbers multiple times. Everything is the same amounts for buys but the sale says I don’t have enough to report the full sale. Something is off but not sure what..Version: 5.4.3
✓ Meh expensive for not doing muchSupport emails generally go unanswered, some new coins don’t show up on portfolio display despite being present on the API data, doesn’t show proof/loss on current holdings which would be useful. Honestly, CoinStats is better IMO. I’ve been pretty let down by Crypto Pro and it ain’t cheap either. Lots more work to do guys before I can honestly give this a good rating. Very average so far..Version: 6.8.7
✓ Great idea - Too many bugsCustom assets never show in portfolios, custom assets management makes the app crash, opening a coin info from widget shows a blank graph ... and so on ... Same bugs since months / years !.Version: 7.2.1
✓ Incorrect profitsHave been using Crypto Pro for 5 months and have recorded every single BTC transaction with some in AUD and others in USDT. The app is incorrectly showing profit on USDT purchases because it is treating them as AUD. Very disappointed that this simple operation is being done incorrectly. Makes the entire app useless as the total portfolio value is now incorrect..Version: 6.8.7
✓ Another lazy developer?7 months so far as of writing, and this developer has not updated this buggy app. In the fast paced world of crypto this leads to frustrating experiences with bugs yet to be fixed. I would look for another regularly updated app with a faster development teams before spending money again on this product..Version: 6.8.7
✓ No support for buggy appI've encountered numerous "show stopper" bugs in Crypto Pro which prevent it from showing my portfolio. The most galling is that it cannot determine the value of bitcoin stored in a wallet from the blockchain. This makes it useless if you have a hardware wallet like a Ledger it Trezor. They seem almost proud of their lack of support, mentioning it often and loudly. Every time I send a bug report, they respond with an email saying it will take them a long time to respond. No kidding. I sent reports beginning in August and have received no response. Of course I will cancel my ongoing subscription to Crypto Pro. But since it fails so completely to perform the most basic task it was sold for (portfolio tracker) I feel I should pursue this thru the Apple store and do my best to get them de-listed..Version: 7.0.1
✓ Very disappointedVery sad very disappointed you can’t sell your crypto and you can’t transfers the crypto Nice way to steal from people Nice job monkeys.Version: 8.0.0
✓ Glitchy, glitch and more glitchesThe app has great potential and tons of features…that being said it needs a lot of optimization. The worst glitch for me on the iPhone 12, a power house, is when viewing a crypto chart it could only be viewed in line format, candlestick won’t show at all. Another is scrolling down the list of cryptos after some ways down the list all of a sudden the app crashes. And don’t know what’s up with the price inconsistencies but linking all the cryptos to CoinMarketCap rather than have a “global average” would be a better choice. Now as said the app is amazing, when it works as it should, aside from the “global average” nonsense..Version: 6.8.7
✓ Not a free appThe free version is bad, have to pay to put your crypto portfolio onto a widget Prices are always above what the actual price is but they seem to always have the same % more so somewhat easy to actually figure out the price.Version: 6.9.4
✓ Comprehensive Crypto TrackerI’ve tried most of the crypto tracker apps in the App Store and found this one to be one of the best. The portfolio features are very flexible and has a lot of analytics tools. Any bugs I have encountered have been investigated and promptly addressed within just a few days; great support! Update: support and development seems to have stopped. Coin list not up to date and still no portfolio value charts. Some of the useful features have been removed. Disappointing sorry, avoid..Version: 6.6.3
✓ Worked great until 1 day all info was gone & no response from CrytoProIt worked great. Loved being able to see all the I formation in one place and also be able to dig into details. Then one day all my information was gone with no way to bring it back without entering all the transactions again. Sent CryptoPro an email within the app several times but never got a response and it seems there is no way to even see the messages I sent to them because there is not a place that keeps messages. I don’t even know how/where they would respond to me because of the lack of this message inbox..Version: 6.8.7
✓ Brilliant app, bit confused howeverBrilliant app, has everything you need. I use it everyday for news/prices and keep an eye on my portfolio. However bit confused, on the portfolio, without adding new trades the cost of portfolio keeps going up! Not referring to portfolio value, I'm talking about how much money I've added to my portfolio.Version: 5.4.3
✓ Backup Import issueThe backup Import in csv format is so problematic. I tried many times and checked the format. I don't see the why I cannot import my csv..Version: 6.9.4
✓ Freezes/crashes constantlyIt is so frustrating because the app is pretty much perfect in every other way. The ios phone version crashes repeatedly despite being fully up to date. The IOS Mac version freezes constantly and occasionally crashes altogether too. Such a shame because otherwise it’s a brilliant app, but I can’t put up with this. On to try another....Version: 6.7.1
✓ Return calculations are offI think there’s a bug in the trade return calculations. The returns rates are too high. Additionally, when registering the original value of ETH, for example, when trading ETH for another coin sets the cost of trade much higher than it should. Please fix these basic issues. The app is otherwise great..Version: 6.8.7
✓ How does this app score. It’s terribleI can’t express how terrible this app is. I bought it as I was excited about the integration with phone & watch but it just doesn’t even work as a portfolio tracker. It gets constantly confused by simply Changi g base currency... can’t gat an api to work at all... no support after multiple emails. You gat a standard reply that says “we are experiencing a large volume of enquiries so may take time to respond” that news should have been a warning to me. You are indeed experiencing a large volume, if because the coding of your app is atrocious. If I could get my money back I would. Looks elsewhere for a quality portfolio tracker.....Version: 6.8.6
✓ Great free appThe free version is really good but the paid version is not worth it. The only reason i paid was for spike alerts and they are not even working..Version: 6.8.7
✓ Annoying notifications i didn’t ask forShameful.Version: 7.2.1
✓ What happened to NZD as a currency?It was there and now it is not. VERY disappointing..Version: 5.4.7
✓ Do not deal with this companyDO NOT DEAL WITH THIS COMPANY My story. I made an investment one night and it kept growing and growing I went to cash out. I then needed to pay tax … fair Eventual pair it. I’m in Canada we have tight restriction on e-transfers. I can only pay so much/day. Took a while but got it done. Then I went to cash out. Oh no sir you need to pay a handling fee. Paid that Went to cash out yet again. Oh sir your profile isn’t at the right level You owe us a43k upgrade fee Started paying that. Got it paid off. Oh sir you are two days late. The sister marked as it risk you now have to pay 57k usd additional. Guess what I’m tapped. I made a good investment and they took me for everything I’m worth. I can’t pay the money. I have none left. I’m financially ruined and they don’t care. You can’t even talk to a real person. Beware of these people. They are criminals someone needs to prosecute them..Version: 7.0.9
✓ Crypto Pro leads the app game.Not only is the App great but better still is the team that makes it all happen. You can talk to them, they respond and they improve the app as the community desires it. I would recommend the app. Period!.Version: 5.7.2
✓ No force sync optionNo force sync option and balance not sycning properly. A true waste of time and money..Version: 7.0.6
✓ Crashing on launchConstant crashing on launch, cannot access app whatsoever.Version: 6.0.5
✓ Could be greatAt this point, I continue to use the app as a necessary evil. The layout is better than most, easy to see whats happening and add trades. API functionality would be great in the free version but it's not something I have expectations for. Things I think are missing: - being able to see your portfolios growth over time, including realized gains/losses. - an easy way to see to go from the page where you view your holding of a coin to that coin's homepage, or really just to be able to see the coin's general chart when your looking at your holdings. - syncing with desktop. I know this technically exists but does it really exist if it doesn't work? - customer service. I asked for clarification on syncing a month ago with no response. - a more consistent coin directory. some coins don't show up on the mobile app but do on the desktop app? why?? I have to track some of my holdings on a completely separate app, and they aren't even like super obscure coins. I'd normally give it a 3, and when I'm less annoyed, maybe a 4, but the ticker is currently refusing to update (for the past several hours)..Version: 6.8.7
✓ How to add fundsPlease advise.Version: 6.7.1
✓ Wish i could track my currenciesIts a strange thing i know, but on top of crypto and metals I also have many other physical currencies and I cant seem to find any app where I can track how much I have and the value against usd. This seems like its set up to be able to do that but when i try to add a canadian dollar or a mexican peso to my portfolio... it doesnt show up. I go to the currency and it shows up but it multiplies by 0 instead of the us exchange rate. It would be nice if there was something out there that was all inclusive for tracking assets but i am forced now to pick and choose. Also kind of wish copper was part of the metals we can track. Its in there i found it, but like the fiat currencies it just disappears when you try to add it. I mean i know physical copper isnt much but i do have quite a bit of pre 82 pennies and it would be kind of cool to see how much theyre worth in copper..Version: 6.8.3
✓ Only use of you want to manually type all transactionsAfter buying the subscription, I imported my portfolio from Binance, sadly, it only shows the balance of each coin with showing the profits tracker not even the average buying price of each coin, what is the purpose of using this app then? Just use Delta..Version: 6.8.7
✓ Update broken Apple WatchLatest update has broken the Apple Watch complication AGAIN. This is the second time. Dev used to be responsive to bugs and fixes but unfortunately this app has now become too bloated when compared to the original. Sticking with Blockfolio which is free anyway..Version: 5.9.1
✓ Technical analysis feature - slow & buggyQuite often crashing the iOS app.Version: 6.8.7
✓ No Support at allI love this app. It has everything I wanted and need. Don’t think any other crypto app comes near. But I took out a subscription in Paralell to emailing support about a problem I had with linking a wallet. I have received no response from support and it appears I am not on my own. Upon further investigation and checking the status page it also looks as though the last time the developers/support were active on this app was in Feb21. I have cancelled my subscription as I feel the app is no longer being maintained. Happy to be proved wrong, so my message to the developed is please respond to either this review or my support request with some positivity and I may just subscribe again. But if I receive no response it says it all…….Version: 6.8.7
✓ ICloud Syn not workingSo Sad, spent hours and hours - typing in my portfolio. In the past syn was working efficiently between Mac, iPad and iPhone but its no longer working. I try reaching support but no one replied. I am login with same iCloud account on both devices and Sys and Backup is on, on both devices. Both Apps are latest but still not syn!! ADMIN if you help I will change the review and give 5*. Thanks.Version: 7.0.5
✓ Unusably slow recentlyThe app has become unusable recently as it’s simply too slow to load the data and freezes. The portfolio backup options are also not great and it’s easy to mess up by deleting a trade and not possible to undo. Also the support is non-existent..Version: 6.8.0
✓ Widget text size way too small in latest updateSomething happened in the latest update and now the text for the values in all the widgets has shrunk. The small size widget is impossible to read without a magnifying glass. I tried adjusting the text size in the main display settings but changing that to largest size made no difference, so the devs aren’t using dynamic type. Please fix this and I’ll give you another star..Version: 6.9.0
✓ Real time pricesThe real time prices are must be free feature. We could lose money because of this. Otherwise app is great just you cannot see the real time prices in app.Version: 6.8.7
✓ Bad business modelThis company has been road mapping api connections for a year, which was why I originally paid for the app. Now that they have rolled it out, they put it behind a bigger subscription pay wall. What a waste of money. All of the extra stuff they added as “premium” probably won’t be used by 90% of their user base. Update. Received a response about my review. Which is a duplicated response that he has given to everyone else. Same thing about server performance for sparklines and candlesticks blah blah. 3$ a month for just 10 users would buy a cloud server beefy enough to serve hundreds of thousands of accounts. Don’t believe his dev response. Save your money and don’t sub to this b/s. 40$ a year is not worth it. Want a better buy, try StockTwits or vector vest. Plus the fact that there is nothing special for previous paid users, who coincidently probably funded his ability to go to the sub version. Garbage. And actually, cloud infrastructure is the business I am in..Version: 5.7.1
✓ Lost my whole portfolio and received no helpI lost my entire portfolio and emailed the support and they didn’t help me at all. It was stored on the cloud I just needed to restore my phone and the product failed to deliver, it’s also almost impossible to sync with your iPad or any other devices and despite it saying it is available for ‘Mac’ when you share the link to someone, it’s not. On the other hand it is a really good app and I would 80% recommend it. The support you receive is non-existent but the app it’s self functions well apart from a few bugs and the back up and sync with iCloud (idk about Dropbox) don’t work..Version: 5.6.3
✓ Laggiest crypto app I haveAnytime I open the app it immediately freezes for at least 5 seconds before it will update prices, etc. Tapping on anything in my portfolio or on the list of tokens does not respond immediately requiring you to hit it again and then it will open your selection then open it again. It’s the worst functioning crypto tracker app that I have, and I have several. Changing between volume and price on a page usually won’t respond the first time, and if you are a paid user who wants to switch between 1D, 6HR and 4HR candles, good luck! Half the time that just doesn’t work or shows the wrong time frame. Won’t be paying for it again once the yearly runs out. Plenty of other apps that actually work..Version: 6.7.1
✓ Good potential but buggyLots of annoying bugs: favs don’t sync, list items don’t always manually sort, items some delete from favs, etc. But worst is that CoinSpot API doesn’t import and it seems that support is too overwhelmed to respond. Without portfolio import, the Pro subscription isn’t worth it. Hopefully this gets fixed but I’ll unable to try without paying to test then….Version: 6.8.7
✓ Missing a few alt coinsStarting paying to actively track my portfolio however they were missing some coins that didn’t import from my coinspot profile.Version: 6.7.5
✓ This App 👎🏼👎🏼👎🏼👎🏼👎🏼This app in the past was my go to for keeping up with my portfolio, but as of recently, there’s been some glitches my portfolio one of my crypto’s won’t load MVG specifically I have repeatedly contacted customer service and have not gotten as much as a reply in the past before they were a paid service they were on top of their customer relations now I am a $40 a year member and I can’t get anyone to answer me on their support tab or on Twitter now I just want a FULL Refund because this is ridiculous. It’s been over a month and no reply no help from anyone. My advice to you guys stay away they are better apps suited for tracking portfolio. We in crypto deal with a lot of ups and downs. Scamming projects. And crooked. Advisors. Dealing with an app like this is like adding insult to. Also, there are other people on my project. That I have referred to this app and have the paid version of this they also are receiving replies today I grievance with Apple themselves.Version: 7.0.5
✓ MartyyyyOk. Not enough connections.Version: 6.8.7
✓ Insult to those who paid full price in early stagesHaving paid £10 for this application on the premise of the features it was going to add, it is a complete insult that those users who paid full price and then saw the app made free, are now expected to pay for the premium features that we were told we were paying for when we bought the app at £10. It's insulting, and more disgraceful is that even after emailing the seller to complain about this, he has not responded. Do not trust this developer!.Version: 5.7.0
🙂 Crypto Pro: Live Coin Tracker Positive Reviews
Crypto Pro: Live Coin Tracker works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Crypto Pro: Live Coin Tracker.
⛔ Crypto Pro: Live Coin Tracker Problems
